TODAY –Monday 12 September at 3pm – there will be a Service to celebrate the life of The Queen and her connection to Scotland at St Giles Cathedral.
Those represented at the service include members of the public, friends, family members and representatives of the charities and organisations The Queen was affiliated to in Scotland.
The service will be led by the Reverend Calum MacLeod.
There will be limited space along the Royal Mile. Those wishing to attend are advised to allow plenty of time. Access may be restricted for safety reasons.
Her Majesty The Queen will then lie at rest at St Giles’ Cathedral following the service. Members of the public are anticipated to begin arriving to pay their respects from 5pm until tomorrow afternoon (Tuesday 13 September).
This is expected to cause further delays and road closures and Lothian advises customers to plan ahead.
Travellers should check Lothian’s service alerts page here or the app for the latest information.
Guidance has also been issued for how public can attend Her Majesty The Queen’s Lying-in-State at Westminster Hall:
Lying-in-State will take place from Wednesday 14 September until Monday 19 September
Public will be able to walk past The Queen’s coffin to pay respects
A ceremonial procession which precedes the Lying-in State will convey Her Majesty The Queen from Buckingham Palace to Westminster Hall
Members of the public will be able to pay their respects to Her Majesty The Queen at the Lying-in-State at The Palace of Westminster in London from Wednesday evening.
Ahead of that a ceremonial procession will take place on Wednesday afternoon that will see The Queen’s coffin travel from Buckingham Palace to the Palace of Westminster for the Lying-in-State.
Members of the public can watch the procession in person at the ceremonial viewing areas along the processional route, or at a screening site in Hyde Park.
At the Lying-in-State, The Queen’s closed coffin will rest on a raised platform, called a catafalque, in Westminster Hall and will be draped in the Royal Standard with the Orb and Sceptre placed on top.
Each corner of the platform will be guarded around the clock by a vigil of units from the Sovereign’s Bodyguard, the Household Division, or Yeoman Warders of the Tower of London.
The public will be able to file past the coffin 24 hours a day from 5pm on Wednesday 14 September until 6.30am on the day of the funeral – Monday 19 September.
Those wishing to attend will be required to queue for many hours, possibly overnight. Large crowds are expected and people are encouraged to check ahead, plan accordingly and be prepared for long wait times.
All those attending the Lying-in-State will go through airport-style security and there are tight restrictions on what you can take in, with only small bags permitted. Step-free access will be available for those who need it.
For those unable to travel, key moments of the ceremonial procession and the Lying-in-State will be broadcast on the BBC, Sky News and ITV.
Temporary road closures have come into force across Edinburgh’s city centre, as the city prepares to host major ceremonial events to mark the passing of Her Majesty The Queen over the coming days.
Further closures are planned and significant disruption is expected as full details are confirmed by the Royal Household in due course.
The City of Edinburgh Council is working with Scottish Government and Police Scotland to safely accommodate the thousands of people expected to line the city’s streets as people pay their respects.
The general public are being advised to plan ahead and avoid any non-essential travel through the city centre (particularly the Old Town) during this period. People should regularly check the City of Edinburgh Council website, which is being updated with details of which roads will be closed and other public transport information.
People can also follow the relevant transport agencies, Scottish Government and Royal Household for up-to-date advice.
Mourners wishing to take part in events are being advised to plan ahead and take account of the weather conditions, limited facilities and the likelihood of spending long periods at the roadside.
Council Leader Cammy Day said: “On behalf of the whole city of Edinburgh, I offer our heartfelt condolences to all the members of the royal family at this time of sadness and sorrow.
“Our city is highly experienced in handling major events, and we are working closely with Scottish Government, Police Scotland and transport providers to safely accommodate the large crowds of visitors who will wish to pay their respects to Her Majesty The Queen and the Royal Family over the next few days.
“Given the scale and significance of these ceremonial events, we have to be prepared for significant disruption across the city, but particularly in the city centre. We’re closely with our partners to manage this as best we can and to keep residents, businesses and visitors updated on all plans.
“We are also urging everyone to consider their travel needs and avoid any journeys through the city centre where possible. If they do need to travel, we’re asking them to plan ahead, allow extra time for their journeys and follow the very latest travel advice.
Sarah Boyd, Lothian, Managing Director said: “Following the sad passing of Her Majesty The Queen, teams across our business are working together with external partners to plan for further road closures which are expected across the city in the coming days.
“We would ask customers to plan ahead where possible and continue to check our website and social media channels for the latest travel information.
The @edintravel traffic information team will be carefully monitoring the city’s roads, sharing the latest information on disruption and diversions on Twitter.
Environmental campaigners say bold action to limit polluting traffic is needed as a new report showing the links between air pollution and dementia is released.
The report, published yesterday (25 July 2022) by COMEAP, the UK Government’s Committee on the Medical Effects of Air Pollutants, suggests the most likely way that pollution impacts cognitive impairment is through circulation. Air pollutants, particularly small particles, can affect the heart and blood vessels, including the brain.
Environmental campaigners say that the Scottish Government and local councils are not taking enough action to reduce pollution from transport and other sources. Earlier this year, research by Friends of the Earth Scotland showed that Scotland breached air quality limits in 2021 after a historic low in 2020 due to the pandemic.
Friends of the Earth Scotland’s transport campaigner Gavin Thomson said: “Today’s report from the UK Government is further evidence that air pollution is devastating for human health, and it’s really worrying to see the links with dementia being strengthened.
“We have known for a long time that traffic fumes cause asthma and heart conditions, and evidence has been growing about the risk that tiny particles – from exhaust fumes, tyres and brakes – pose to our cognitive health. It is particularly dangerous for young children, the elderly, and people with pre-existing health conditions.
“Four cities in Scotland will soon have small clean air zones limiting polluting vehicles from the city centre. This is the first action we’ve seen to tackle air pollution but it’s nowhere near enough. To improve air quality in our communities and neighbourhoods, we need significant investment in public transport so that everyone can access it, while providing more space for walking, wheeling and cycling.”
On Sunday 24 July, we will introduce a short notice timetable change to some of our services on the Lothian network.
With recruitment issues across our industry still causing major resourcing issues for our business, we have taken the decision to introduce these measures to ensure that we can operate our services as advertised for our customers.
This change will see some minor timetable changes and alterations to frequencies on some of our services. There will be bus stop changes to Lothian Country.
Details of the service change and links to timetables can be found below.
If you need any assistance, please reach out on our social media channels – Twitter, Facebook and Instagram – or phone bus information on 0131 555 6363.
Help reduce carbon emissions – one full double decker bus takes 70 cars off the road
Bus and coach operator, Stagecoach, is celebrating Scottish Bus Week (23 – 29 May) with a range of activities to encourage Scots to ditch their cars and try the bus.
The campaign, run by #LovemyBus, is an opportunity to celebrate bus and the role it can play as a solution to the environment, levelling up, and connecting communities. It is also a chance to show gratitude to those working to provide essential services now and during the pandemic.
The operator has a range of planned activities across the Scottish regions to raise awareness of the crucial role buses play in local communities.
The campaign encourages a shift from car to bus use, but also helps reduce emissions, where the average bus journey emits only half of the Co2 per kilometre than the average car journey.
Community celebrations will include pop-up events in Ayr and Kilmarnock bus stations and a flash mob on an open top bus at Ayr beach. Stagecoach and the Scottish Bus Week team will be handing out freebies, competitions and chatting with communities about the important role bus plays.
The #LovemyBus youth team will also be visiting local primary schools in East and South Ayrshire for some fun activities and games and classes will benefit from a tour of the latest Alexander Dennis electric buses.
In East Scotland, there will be a free shuttle bus from Dunfermline Bus Station (stance 13) to the Scottish Vintage Bus Museum on Sunday 29 May for those who want to mark the occasion and see a selection of the best-preserved vintage buses in Scotland. Entry to the museum costs just £5 for adults, or £3 for children and concessions. Alternatively, a family ticket can be purchased for £12, which includes two adults and two children.
For those who want to join in on the celebrations online, the team at West Scotland are running a Bus Bingo competition every day a new bingo card will be posted on the companies Twitter account @StagecoachWScot, play along while you’re travelling to work or to school and share with friends.
Sam Greer, Stagecoach Regional Director for Scotland said: “The #LovemyBus team do a brilliant job of raising awareness of the benefits of using the countries bus and coach networks, and helping towards a modal shift from cars to public transport.
“The teams across Scotland have planned lots of celebration and activities for our people, customers and communities to get involved and back the bus.
“There has never been a more important time to take action to address the climate emergency and play a part in helping Scotland deliver on its net zero ambitions and by reducing car use and opting to use public transport, we can reduce our carbon footprint to help meet these targets.”
For more information about the activities in your area, visit:
Stagecoach officially opens new customer contact centre in Perth, offering improved customer service to communities across the UK
Demonstration of continued commitment to customers and communities served
New centre has created over 60 full-time roles
Improved seven-day a week service with extended opening hours
Marks key milestone in its customer transformation strategy
Stagecoach opened its new customer contact centre on Thursday, based at its headquarters in Perth.
Stagecoach UK Managing Director Carla Stockton-Jones officially launched the contact centre with local authorities and industry bodies.
Customers from right across the UK can now use the new one-stop phone and digital contact point. The new multi-skilled team of over 60 new customer service advisors and team leaders will operate an improved seven-day a week service and will move to fully extended opening hours on weekdays and weekends within the year to align better with how people travel.
Customers can still contact Stagecoach in the usual way via Twitter, Facebook or email and a dedicated advisor will be on hand to support their enquiry. In addition, from this week, customers can now call 0345 241 8000 and speak to someone in the new customer contact centre.
There will be one easy point of contact that customers can use to speak to a member of the Stagecoach team on any queries they have, including questions about timetables, feedback on services, help with smartcards and lost property.
Major investment is being made in a new customer relationship management system to help provide tailored support, better understand customers’ end-to-end journeys, and quickly address any emerging common issues.
Carla Stockton-Jones, UK Managing Director for Stagecoach, said: “This is a clear demonstration of our commitment to providing the best possible service to customers in our drive to a cleaner, greener country and also marks another major milestone in our customer transformation strategy.
“I am proud of our team who have worked incredibly hard to introduce our new customer contact centre. This is an exciting and major step forward in our plans and from this week, our new customer service team will be serving our customers right across the UK.
“There is a huge opportunity to attract people to more sustainable public transport in the years ahead as national governments look to move to net zero. Delivering the best experience to every single customer is central to helping people make the switch away from cars to public transport.”
David Littlejohn, Head of Planning and Development & Chief Planning Officer for Perth and Kinross Council helped to officially launch the event and said: “Stagecoach’s history in Perth stretched back more than four decades and this is a tremendous vote of confidence in the city and its workforce.
“Sustainable transport is crucial in the fight against climate change and this new customer contact centre will make it easier for people to leave the car at home and travel in a more environmentally-friendly way.”
From today (Wednesday 26 January), Lothian Buses are implementing a temporary diversion to stabilise our network and improve reliability for customers around the east side (York Place/Leith Walk/London Road) area of the city until further notice.
As we look to introduce our Monday to Friday timetables from Monday (31 January), we want to ensure operational network integrity, restore customer confidence and give certainty to our already pressured driving teams.
We apologise for any inconvenience caused to customers and continue to work with the City of Edinburgh Council and the Trams to Newhaven project to mitigate the impact of delays on our services.
Information about diverted services can be found below. If you need any assistance, please reach out on our social media channels – Twitter, Facebook and Instagram – or phone bus information on 0131 555 6363.
Services 1 10 11 16 22 – Eastbound Princes Street, George Street, Hanover Street, Dundas Street, Great King Street, Drummond Place, London Street, East London Street, Annandale Street (Services 10/11) or Annandale Street, Elm Row, and London Road (Services 1/16/22).
Services 5 49 – Northbound Nicolson Street, Chambers Street, George IV Bridge, The Mound, Hanover Street, George Street, South St. David Street, Princes Street, Waterloo Place, Regent Road, Easter Road (Service 49) or Montrose Terrace (Service 5).
Services 7 14 – Northbound Nicolson Street, Chambers Street, George IV Bridge, The Mound, Hanover Street, Dundas Street, Great King Street, Drummond Place, London Street, East London Street, Annandale Street, Elm Row, and London Road.
Service 8 – Both Directions Nicolson Street, Chambers Street, George IV Bridge, The Mound, Hanover Street, Dundas Street, Great King Street, Drummond Place, London Street, and Bellevue.
Services 10 11 16 – Southbound Leith Walk, Picardy Place, Leith Street, and Princes Street.
Services 19 26 44 – Both Directions Princes Street, Waterloo Place, Regent Road, and Montrose Terrace.
Services 3 29 30 31 33 37 X29 X31 X33 X37 – Northbound Nicolson Street, Chambers Street, George IV Bridge, The Mound, Hanover Street, George Street, Frederick Street to Princes Street (or Services 29/X29 to Howe Street).
Service 45 Eastbound: George IV Bridge, The Mound, Hanover Street, George Street, South St David Street, Princes Street, Waterloo Place, Regent Road, and Montrose Terrace. Westbound: Montrose Terrace, Regent Road, and Waterloo Place.
Saturday service to operate on Lothian and Lothian Country
Throughout the festive period, like many other organisations, we have continued to feel the impact of the Omicron strain of Covid-19 with self-isolation and rising sickness levels amongst our colleagues placing considerable pressure on our ability to deliver our services to the levels our customers would expect.
To ensure the stability and reliability of our network, we have taken the decision to operate a Saturday service with enhanced school journeys across all Lothian and Lothian Country services from 6 January until 22 January.
During this time, we will the situation under review and where appropriate we will update customers as soon as possible.
East Coast Buses will return to a normal timetable from 5 January.
We will, however, operate the school services which would ordinarily run on weekdays on Services 11, 42, 44, 45 and 400.
We sincerely apologise for any inconvenience this may cause and would like to thank all of our customers for their patience and understanding as we endeavour to cope with circumstances outwith our control.
Once again, we are incredibly grateful to the teams across our business who have continued to work around the clock to deliver for our customers during these uncertain times maintaining vital links across Edinburgh and the Lothians – their patience and understanding is greatly appreciated.
If you are planning a journey on our services, we ask that you continue to help us to keep our colleagues and fellow customers safe by following the latest Scottish Government guidance which can be found on our Safe Travel page.
This includes the wearing of a face covering over your nose and mouth for the duration of your journey unless exempt, and leaving windows open to increase ventilation.
Please allow more time for your travel.
If you need further assistance, please connect with us on:
In light of the Scottish Government announcement regarding large scale events and the cancellation of Edinburgh’s Hogmanay, Lothian, Lothian Country and East Coast Buses will be making some changes to our planned routes and timetables for the 30, 31 December and 1 January.
On Thursday 30 December, we will be operating a Saturday service. All diversions for the Torchlight procession have now been cancelled and bus services will operate normal routes.
On Friday 31 December, we will operate a Saturday service, finishing earlier than normal with last journeys through the city centre at approximately 2130.
On the morning of 1 January 2022, we will no longer be operating our special Hogmanay Night Service. We understand that some customers may be disappointed, however with the cancellation of the Edinburgh’s Hogmanay Street party and the latest advice from the Scottish Government, we do not anticipate sufficient demand for these night services.
As we highlighted this week, we are also continuing to be impacted by the pandemic in regards to team resource which is placing considerable pressure on our operations and therefore it is vital we continue to focus on providing critical links across Edinburgh and the Lothians.
Customers are reminded to allow extra time for their journeys and to plan before they travel through our website or our app. Updated data can be found from the 29 December on the Traveline Scotland website.
Thanks to all of our customers for their patience and understanding, and a massive thank you to all of our colleagues who continue to react and adapt to this ever-changing fluid situation.
