Tag: pet owners

More than just a Store: National Pet Shop Day to celebrate services and solutions on the high street

Despite pet shops and stores having the trust of most UK pet owners, 62.50% of those based in Scotland are still opting to consult a vet for guidance on tackling common minor health issues such as fleas, as evidenced in Johnson’s Veterinary Product’s purchasing habits report. 

It is this startling fact that has led Johnson’s to announce the launch of the UK’s first ever National Pet Shop Day, as a way of celebrating the huge breadth of support, products, services and advice that high street retailers are able to provide direct to pet owners who have concerns about their pet’s health and wellbeing. 

Taking place on 13 July 2023, pet shops and stores across the UK will throw open their doors and invite pet owners to come in and discover more about how they offer viable, affordable options for dealing with commonly occurring minor healthcare ailments such as fleas, ticks or worms. 

It is hoped the occasion will encourage pet owners to discover, or in some cases rediscover, the value that local pet shops can provide, marking the beginning of a positive, long-term relationship that will encourage owners to think twice when seeking help in caring for pets. 

Paul Gwynn, Managing Director at Johnson’s Veterinary products, explained: “Pet shops and stores are the local health and wellbeing hubs of the pet world, but we find that many people are often so rooted to their longstanding routines, that they perhaps don’t even consider that they can also get experienced advice or assistance about a whole host of frequent minor pet health issues whilst picking-up their other pet essentials in store.

“There is a lot of value to be discovered by visiting local pet shops and stores and consulting experienced in-store staff, as they have a wealth of knowledge within their teams that has been built over many years, in some cases decades.

“They can often help to spot the signs of and give advice about issues such as fleas, ticks and worms, and therefore are well placed to provide practical advice and product solutions for both these, and a range of other, more general, wellbeing concerns directly in store.

“With National Pet Shop Day, we want to mark the ongoing, positive contribution that these pet shops and stores make to society, and in doing so provide animal lovers with the confidence that they can handle their pet’s conditions effectively and efficiently, without always breaking the bank. These retailers are far more than a point of purchase – they are the bedrock of the pet owning community and are always ready and willing to help.”

“We are confident that the day will be beneficial for everyone participating, representing an important first step towards building relationships between shops and pet owners, whilst opening the door to affordable pet care.”

For more information about National Pet Shop Day, or to search for retailers participating locally, please visit https://nationalpetshopday.com/

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‘I’m a Vet – and muzzles are not bad for our pets’

PDSA urges to see past the muzzle & breaks down misconceptions ahead of Scotland’s new laws

Last released figures shared by Defra showcased that more than 35,000 dogs have been registered in England and Wales under the XL Bully exemption scheme. Not factoring in the number of dogs living in Scotland who as of 23 February will be required to wear a muzzle, there’s bound to be a surge in dogs outside wearing muzzles. 

Muzzles can be divisive, and vet charity PDSA is seeing this first hand. 

PDSA Vet, Lynne James, explains there’s many misconceptions around muzzles, which all XL Bully type dogs must now wear when out and about, in order to comply with the Exemption rules. This includes when being transported in a car.  

“Experts and animal welfare organisations have campaigned against breed bans for decades, but it’s a big myth that muzzles are bad for dogs.  

“As a Vet, and working in the profession, muzzles are no stranger to us. In fact, muzzles can be extremely helpful in our line of work.  

“We’re very keen to highlight misconceptions about muzzles. For many, especially now, muzzles are going to be part of their daily routine – grab your dog’s lead, collar and muzzle before heading out for walk. 

“Dogs don’t care what they look like – that’s a human thing. Thinking a dog in a muzzle must be ‘dangerous’ just isn’t accurate when muzzles have other uses. Vet professionals see them on a day-to-day basis and frankly, see past the muzzle. 

The leading vet charity shared some of the muzzle misconceptions it has heard since the ban was announced: 

  • Muzzles are prison for pooches 
  • They are animal cruelty 
  • Look barbaric 
  • Muzzles look like a monstrosity 
  • Horrible contraptions 

Why use a muzzle? 

“We do understand how muzzles can create the fear of the unknown, especially if you’ve only seen them portrayed on fierce looking guard dogs in films! It’s important to be aware though – muzzles can be used for other positive reasons, and many of the dogs you may see out and about wearing them these days are not to be feared. 

“Muzzles can be especially helpful for dogs who like to eat non-food items – owners who have a dog who munches on poo whilst out on walks will understand this better than most!  

“They can also create some safety for dogs themselves, if a dog does like to sniff out things to pick up when on walks, a muzzle can help to stop them easily picking up potentially harmful foods or substances.  

“Even the friendliest of dogs can find some situations stressful – such as visits to the groomers or the vets, particularly if they’re in pain or have had a previous uncomfortable experience. That’s why we’d recommend all owners include muzzle training with their general dog training, it’s just as handy for your dog to be happy wearing a muzzle as it is for them to know how to ‘sit’ and ‘wait’, should you need them to.” 

“It’s also imperative people understand that a muzzle is not ‘animal cruelty’. If a dog is wearing a suitable, comfortably fitting, spacious muzzle, they should be able to fully pant, drink water, and even take treats with ease. 

Choosing the right muzzle for your dog 

“When choosing the best muzzle for your individual dog, you want to make sure that:  

  • There’s roughly 1cm space between your dog’s nose and the very end of the muzzle. 
  • There’s plenty of airflow so your dog doesn’t overheat and can breathe normally. 
  • Enough room for your dog to comfortably open their mouth to eat and drink. 
  • Plenty of space for your dog to fully pant. 
  • Should be made of a durable but comfortable material so it doesn’t break but also doesn’t irritate your dog’s skin.

“It’s always key for pet owners to slowly introduce a muzzle in a positive way, to help their dog become confident and happy wearing it.

“Muzzle training shouldn’t be rushed and should always be done at a dog’s pace, in several short sessions over a few weeks, so they have time to adjust and feel comfortable wearing a muzzle.

“Whilst muzzles have their uses for shorter periods of time, they aren’t meant to be worn as a constant. However, a good walk, whether short or long, that suits the energy levels of your dog is fine to wear a muzzle for.”

 

Key dates for XL type owners in both England and Wales: 

  • 31 March 2024 — deadline for your dog to be microchipped (and microchip number provided to Defra by email or post, by this date) if your dog was less than eight weeks old when you applied for a Certificate of Exemption.  
  • 30 June 2024 — deadline to have your dog neutered (and neutering evidence provided to Defra by email or post, by this date), if your dog was more than one year old on 31 January 2024. 
  • 31 December 2024 — deadline to have your dog neutered (and neutering evidence provided to Defra by this date), if your dog was less than one year old on 31 January 2024. 

Scotland’s ban timeline:  

  • It has been announced restrictions for XL Bullies will come into place on 23 February 2024 in Scotland. 
  • From this date, owners of XL Bullies will need to comply with the restrictions: dogs must wear a muzzle and be on a lead when in public. It will also be illegal to sell, or advertise for sale, abandon, give away or breed the dogs in Scotland. 
  • From 31 July 2024, it will be illegal to own an XL Bully without having an Exemption. We’re still awaiting information for how owners will be able to apply for an Exemption, and when they can do so.

There’s plenty of muzzle training guidance and advice on PDSA’s website, as well as the information the vet charity knows about both the England and Wales ban, and the Scotland ban. 

Competition and Markets Authority launches review of Vet sector

The CMA is opening a review of how veterinary services are bought and sold amid concerns that pet owners may not be getting a good deal or receiving the information they need to make good choices

The Competition and Markets Authority (CMA) has launched a review looking at consumer experiences and business practices in the provision of veterinary services for household pets in the UK.

It will explore how well the market, worth over £2 billion in the UK, is working for pet owners including whether they are receiving the information they need at the right time to get appropriate treatment for their pets.

The CMA wants to hear from pet owners and people who work in the industry.

Almost two-thirds of households in the UK own a pet, with the number of pet owners having increased significantly during the Covid-19 pandemic.

The CMA is concerned that pet owners may not find it easy to access the information they need about prices and treatment options to make good choices about which vet to use and which services to purchase.

Households are under strain from the rising cost of living and it is important that pet owners get value for money from their vets – but figures suggest that the cost of vet services has risen faster than the rate of inflation, which is something that the CMA will be looking into as part of its review.

The ownership of vet practices has also changed in recent years – independent practices accounted for 89% of the UK veterinary industry in 2013, which fell to approximately 45% by 2021. In some cases, a single company may own hundreds of practices and it may be unclear to people whether their vet is part of a large group.

People may also be unaware if their vet is part of a group which owns other vet practices in their area or that the services which are being sold to them (such as diagnostic tests or treatments at a specialist animal hospital) are provided by that group. This could impact pet owners’ choices and reduce the incentives of local vet practices to compete.

The CMA is keen to hear more about pet owners’ and vet practitioners’ experiences of:

  • Pricing of services, including whether pet owners were aware of how much a treatment would cost, and how they pay for it (whether they pay themselves or via insurance)
  • How prescriptions and medication for pets are arranged and sold
  • Choosing a vet surgery and whether people are aware that their vet may be part of a larger chain which might also own other surgeries in the area
  • Using out-of-hours and emergency vet services where options might be limited

Sarah Cardell, chief executive of the CMA, said: “Caring for an ill pet can create real financial pressure, particularly alongside other cost of living concerns. It’s really important that people get clear information and pricing to help them make the right choices.

“There has been a lot of consolidation in the vet industry in recent years, so now is the right time to take a look at how the market is working.

“When a pet is unwell, they often need urgent treatment, which means that pet owners may not shop around for the best deal, like they do with other services. This means they may not have the relevant information to make informed decisions at what can be a distressing time. We want to hear from pet owners and people who work in the sector about their experiences.”

The CMA would like to hear from pet owners, veterinary surgeons, veterinary nurses, practice managers and veterinary businesses as part of this work. To get in touch please visit the case page.

The CMA will provide a further update on this review in early 2024, outlining the issues it has identified and its proposed next steps.

‘Keep dogs on a lead around rivers and ponds’- Vets issue seasonal warning about deadly blue-green algae risks

The British Veterinary Association (BVA) has issued its annual warning to pet owners to take extra precautions when walking dogs around freshwater bodies, as warm weather conditions spark concerns about an increased risk of toxic blue green algae growth over the coming months.

The warning follows on the heels of confirmed algal bloom sightings in lakes, ponds or rivers in around 50 locations across the UK, including Millarochy Bay, Pullar’s Loch and several other locations in Scotland, as identified by the UK Centre for Ecology and Hydrology’s (UKCEH) Bloomin’ Algae app. In late April, a cocker spaniel died of suspected blue green algae poisoning after a swim in Anton Lakes, Hampshire.

Blue green algae, or cyanobacteria, are a group of bacteria that can contain dangerous toxins which can be harmful and potentially fatal to pets, livestock and birds if ingested even in small quantities.

The algae may appear as green or greenish-brown scum on the surface of water. Dogs can swallow it by drinking water from an affected lake, river or pond or while licking their fur after going for a swim. It’s possible for dogs to come into contact with the bacteria even if they don’t go into water for a paddle, as toxic blooms are often blown to the edges of water bodies.

According to trend data supplied by Professor Alan Radford and his team at SAVSNET, University of Liverpool, suspected or confirmed cases reported by veterinary practices peak in July and August, at the height of the summer season, and aren’t restricted to any one part of the UK.

British Veterinary Association President Justine Shotton said: “Many dogs love nothing more than a paddle in a lake to cool off in this weather, but we’d urge pet owners to keep them on a lead during walks near water bodies confirmed to have algal blooms this summer. The majority of blooms are toxic and it is impossible to tell the difference visually, so it is better to be safe than sorry.

“It is also important to be aware of the symptoms of exposure. These commonly include vomiting, diarrhoea, drooling, disorientation, trouble breathing, seizures, and blood in faeces. They can appear within a few minutes or hours of exposure, depending on the type of toxin ingested, and can cause liver damage and ultimately be rapidly fatal if left untreated.

“There is currently no known antidote for the toxins, so dog owners should seek prompt veterinary treatment to tackle their effects and ensure a good chance of recovery for their pet.”

Dr Linda May, a freshwater ecologist at UKCEH, explained: “All reports of suspected blue-green algae are rapidly available to view via the Bloomin’ Algae app, so by submitting records, people are providing a useful early warning to pet owners and watersports enthusiasts.

“A photograph must be included with all reports so we can quickly check if the bloom is blue-green algae or something harmless.”

BVA has issued the following advice for pet owners:

Dog lovers in Scotland needed to take part in ‘land-bark’ survey

Dogs Trust in Scotland is calling on local dog lovers to take part in the biggest ever nationwide survey to help dogs and owners of the future.

The National Dog Survey, launched by Dogs Trust, will help the charity better-understand the UK’s 12.5 million-strong pooch population and the part dogs play in their owners’ lives, shaping the support the charity offers to canine companions and their families.

Dogs Trust has two rehoming centres in Scotland, one in Glasgow and the other in West Calder, both of which find homes for hundreds of rescue dogs each year.

Sandra Downie, Rehoming Centre Manager for Dogs Trust in Glasgow, says: “Through this survey we want to learn as much as possible about dog ownership to inform what we do to improve dog welfare and support dog owners.  

“Dogs Trust has been around for 130 years and in that time so much has changed when it comes to dogs being at the heart of our family. 

“This is the first time we have carried out a survey of this kind and we want to hear from dog owners as well as people who don’t currently have a dog but have lived with one in the past.  By gathering as much information as we can, we will be able to help people and dogs live the best lives possible together.”

The online survey asks dog owners about everything from how their dog behaves and what training they do with their four-legged friend, to questions about their relationship such as do they celebrate their dog’s birthday and do they tell them they love them.

It also covers people’s post-pandemic plans for their dog such as are they hoping to take them into the office with them or will they employ a dog walker, if they are returning to their workplace.

The survey, which can be completed online at www.nationaldogsurvey.org.uk, also asks people to say how having a dog improves their life, what advice they would give to people looking to welcome a dog into their family and what one thing could Dogs Trust do to help them and their dog live happily together.

Sandra adds: “We always love to hear tales from owners who have adopted from us, and every single one of them has a different story to tell. We now want to capture the experiences of all local dog owners so we can build a picture of dog ownership today and what more Dogs Trust can do to help them and their dogs.

“This will be the most comprehensive census of dogs and dog lovers ever completed and we would love it if everyone who is passionate about dogs could do their bit to help our four-legged friends of the future have the best lives possible.

“What people tell us today will help us make sure we are able to do everything we can to support dogs and their owners for the next 130 years and more.”

For more information and to take part in the National Dog Survey, visit www.nationaldogsurvey.org.uk 

Dog owners who complete the survey will get tailored behaviour advice sent direct to them.

The closing date is 17th October.

Letters: Paws to Listen support for breaved pet owners

Dear Letters Editor,

With National Grief Awareness Day on 30 August, I’d like to highlight Cats Protection’s grief support service for cat owners.

Now in its fifth year, Paws to Listen is there for anyone facing the heartbreak of losing their cat, struggling with issues like euthanasia, or whose cat has gone missing. It is a free and confidential service, connecting callers with a volunteer listener over the telephone or via email.

Pet loss is not always fully recognised in society as a significant loss, causing many to be reluctant to talk about their grief. Additionally, Covid restrictions in the past year or so have often meant that people could not be with their pets at the point of euthanasia, which has compounded people’s grief. We feel it is important to normalise pet grief and let people know that they’re not alone and it’s OK to talk about it.

This year, our Paws to Listen service is being supported by players of People’s Postcode Lottery. I’d like to say a huge thank you to them for their continued support, which is also helping us to take care of cats at our centres and speak up for cats through our campaigning work.

The Paws to Listen phone line is open 9am-5pm Monday to Friday (excluding Bank Holidays) and can be reached on 0800 024 94 94.

Alternatively, people can get in touch via an online form at: www.cats.org.uk/grief

Yours faithfully,

Catherine Joyce
Paws to Listen Team Leader, Cats Protection