Justice for WASPI women?

comprehensive investigation by the Parliamentary and Health Service Ombudsman has found that thousands of women may have been affected by DWP’s failure to adequately inform them that the State Pension age had changed.  

The 1995 Pensions Act and subsequent legislation raised the State Pension age for women born on or after 6 April 1950. The Parliamentary and Health Servive Ombudsman investigated complaints that, since 1995, DWP has failed to provide accurate, adequate and timely information about areas of State Pension reform. 

PHSO published stage one of their investigation in July 2021. It found failings in the way DWP communicated changes to women’s State Pension age. 

This final report combines stages two and three of the investigation. It both considers the injustice resulting from the maladministration we identified during stage one and also sets out our thinking about remedy. 

To date, DWP has not acknowledged its failings nor put things right for those women affected. DWP has also failed to offer any apology or explanation for its failings and has indicated it will not compensate women affected by its failure. 

DWP’s handling of the changes meant some women lost opportunities to make informed decisions about their finances. It diminished their sense of personal autonomy and financial control. 

PHSO Chief Executive Rebecca Hilsenrath, said: “The UK’s national Ombudsman has made a finding of failings by DWP in this case and has ruled that the women affected are owed compensation. DWP has clearly indicated that it will refuse to comply. This is unacceptable. The Department must do the right thing and it must be held to account for failure to do so.   

“Complainants should not have to wait and see whether DWP will take action to rectify its failings. Given the significant concerns we have that it will fail to act on our findings and given the need to make things right for the affected women as soon as possible, we have proactively asked Parliament to intervene and hold the Department to account.

“Parliament now needs to act swiftly, and make sure a compensation scheme is established. We think this will provide women with the quickest route to remedy.”   

The investigation has been complex and involved analysing thousands of pages of evidence. On a number of occasions, parties were allowed additional time to consider and comment on our views.

PHSO also agreed last year to look again at part of their stage two findings following a legal challenge. All of this resulted to delays in the final report. 

The report has been laid before Parliament, with a request that it looks at PHSO’s findings and intervenes to agree a remedy for the women affected.

While Parliament will make its own decisions about rectifying the injustice, PHSO have shared what they consider to be an appropriate remedy.

In addition to paying compensation, PHSO have made it clear that DWP should acknowledge its failings and apologise for the impact it has had on complainants and others similarly affected. 

The Ombudsman has received a series of complaints relating to how well DWP has communicated a variety of State Pension reforms. Concerns about communication of changes to the State Pension age constitute only one such area of complaint.

The Department has also declined to act on other issues that have been consistently highlighted in complaints. A report from the Ombudsman later in the year will set these out. 

It’s understood that over three million women are affected. So far, neither Conservative nor Labour politicians have committed to paying compensation,

British Sign Language Bill set to clear final hurdle before becoming law

Tens of thousands of British Sign Language (BSL) users are anticipating a momentous day today as a Bill that will see BSL become a recognised language in Britain is expected to clear its final hurdle on the way to becoming law.

The British Sign Language Bill, a Private Member’s Bill introduced by Rosie Cooper MP last year and backed by the government, will receive its third reading in the House of Lords today before it passes into law following Royal Assent.

The BSL Act will recognise BSL as a language of England, Wales and Scotland in its own right. It is also supported by a duty on the Secretary of State for the Department for Work and Pensions (DWP) to regularly report on what each relevant government department has done to promote or facilitate the use of British Sign Language in its communications with the public.

The Act further places a requirement on the DWP Secretary of State to issue guidance to departments on the promotion and facilitation of BSL. The guidance will be developed together with D/deaf BSL signers.

Minister for Disabled People, Health and Work Chloe Smith MP said: “Today is a momentous day and I truly hope it will transform the lives of D/deaf people across the country.

“The BSL Bill will help remove barriers faced by the D/deaf community in daily life and is a further welcome step towards a more inclusive and accessible society.

“I am so grateful to the efforts of Rosie Cooper MP and the wonderful campaigners who have brought the BSL Bill to the point of passing into law and I’m proud to have played a small part in its journey.”

Rosie Cooper MP said: “At long last, the Deaf community will be able to say that their language is legally recognised.

“Working across party lines and with the Deaf community, I really believe we have made history by creating a mechanism for Deaf people to achieve equal access to public services. Their voices will be heard loud and clear and there will be no excuse for failing to respect BSL as a language.

“The hard work doesn’t stop here however, but the door is now open for the Deaf community make real progress fixing the injustices that they continue to face.”

David Buxton, Chair of the British Deaf Association, said: “We are extremely pleased to see the UK Parliament finally vote to recognise British Sign Language as a language of Great Britain in law today, after 19 long years of campaigning.

“Today is a historic day for the Deaf community in the UK, and an inspiration for other countries around the world where the national sign language has not yet been recognised in law.

“The British Deaf Association looks forward to working hand in hand with the government and civil servants to implement and monitor the progress of the BSL Act 2022.

“While today is a day to celebrate, we are aware that this marks the first step on a long path towards providing truly equal access to public services, information and opportunities for Deaf BSL users in Great Britain.”

Mark Atkinson, Chief Executive at RNID, said: “RNID and our supporters join with the Deaf community today to celebrate this historic moment as British Sign Language passes the final hurdle before it is legally recognised in England, Wales and Scotland.

“We’re immensely proud to have worked alongside other deaf organisations and parliamentarians to support this campaign. We look forward to the BSL Bill getting Royal Assent soon and to working with the government to make sure the BSL Act makes a real difference to the lives of Deaf people in the UK.”

The Third Reading of the BSL Bill takes place today in the House of Lords and following this it will receive Royal Assent.

The BSL Bill was first introduced on 16 June 2021 and passed through the House of Commons on 17 March 2022, receiving unanimous cross-party support.

The Minister for Disabled People, Health and Work has worked closely with Labour MP Rosie Cooper and D/deaf people’s charities and organisations, such as the Royal National Institute for Deaf People (RNID) and the British Deaf Association (BDA), to ensure the Bill effectively meets the needs of those who will benefit most.

Figures from the British Deaf Association suggest that 151,000 people use BSL in the UK, 87,000 of whom are D/deaf.