The Home Affairs Committee is inviting members of the public to take part in a survey to inform its inquiry into fraud.
The cross-party committee of MPs wants to find out more about the different types of fraud that people are experiencing in the UK. They also want to hear about the impact this has had and what support people have received.
Fraud is the most common form of crime in England and Wales, accounting for 40% of reported offences and costing UK households over £1 billion every year. It can take many forms including phishing scams, identity theft and romance fraud. Fraud increasing takes place using digital technologies and online platforms; and perpetrators can often be based outside the UK making detection and protection more difficult.
The quick-to-complete survey consists of multiple choice questions, with the option for people to provide more information if they would like to. Everyone is welcome to take part, but they should note that the Committee is unable to take action on individual cases.
Launching the survey, Dame Diana Johnson said: “Fraud is the most common form of crime in this country with over 3 million cases recorded every year, and probably millions more going unreported.
“But behind these figures are individual victims of all ages and backgrounds, many of whom will have suffered h long-lasting financial and emotional consequences.
“We have launched this survey to find out what types of fraud people experience in the UK. The information you give us will help us understand how well current fraud strategies are working.
“It will also help us to learn what gaps there may be in the support that victims of fraud receive, and to identify where improvements can be made.”
Where to get help
We understand that the issues raised in this work may be sensitive or upsetting. If you have been affected by any of the issues raised in this inquiry, you may wish to contact your GP, local MP or the following organisations:
Police Scotland – call 101
Reporting fraud and cyber crime | Action Fraud Call 0300 123 2040 Monday to Friday 8am – 8pm. Action Fraud will guide you through simple questions to identify what has happened and their advisors are available twenty four hours to give you help and advice if you need it.
A report published today by the Home Affairs Committee has found little evidence to indicate significant numbers of Albanian nationals are at risk in their own country and require asylum in the UK.
However, some Albanian citizens making asylum claims will have been trafficked, and women are disproportionately at risk from this form of crime. The UK has an obligation to support trafficking victims and they should only be returned to Albania if appropriate safeguards are in place.
In 2022, more than a quarter of the 45,755 people who crossed the Channel in small boats came from Albania and most claimed asylum. In one year the number of Albanians arriving in the UK by this route had gone from 800 to 12,301, a rise that was both unexpected and unexplained.
Albania is a safe country, it is not at war and is a candidate country to join the European Union. There is no clear basis for the UK to routinely accept thousands of asylum applications from Albanian citizens, the Committee finds.
However up to June 2022, 51% of asylum claims from Albania were initially accepted, a rate far higher than many comparable European nations. Nine countries, including Germany, accepted no asylum claims from Albania. The Home Office must explain why the UK’s acceptance rate was so high, particularly compared to other countries. It must also explain why the acceptance rate is substantially higher for women (88%) than for men (13%).
Maintaining positive relations with the Albanian Government should also be a key priority to ensure that the UK can return irregular migrants and offenders from UK prisons. Politicians, commentators and others should be careful to show restraint in their language and not single out Albania as the sole cause of the UK’s asylum pressures.
The report focusses on Albania due to the unexpected spike in small boat crossings and asylum claims by Albanian nationals in 2022. However, the Committee finds that it should not be singled out and scapegoated in relation to the UK’s ongoing asylum backlog or overcrowding at immigration processing centres.
The Prime Minister has committed to clearing the backlog by the end of the year and the Home Office needs to set out how it plans to achieve this. The Government should also provide quarterly progress reports, including information on the number of pending claims in the backlog, staffing levels for asylum caseworkers numbers and the number of asylum decisions made per week.
A key driver of migration from Albania to the UK is economic. People are prepared to make the journey, even in dangerous small boat crossings, for improved job prospects and higher incomes. The desire to come to the UK will continue until Albania become wealthier.
Improved awareness of work visa programmes would support formalised migration to the economic benefit of the UK and Albania, providing an alternative to people smuggling gangs and reducing the burden on the asylum system.
Only 325 work visas were granted to Albanian nationals in the first nine months of 2022, with evidence submitted to the inquiry arguing that a perceived difficulty in obtaining work in the UK through legal means could be driving people towards clandestine migration routes.
The Committee finds that more should be done to promote the availability of visas that would fill worker shortages in the UK economy and enable some transfer of wealth back to Albania. This would include short-term or seasonal work in sectors such as construction or agriculture.
Home Affairs Committee Chair, Dame Diana Johnson MP, said: “Such a substantial sudden increase in asylum claims from a seemingly peaceful country understandably raised concerns.
“While it is important that questions are asked and lessons are learnt, it is clear that the immigration picture is not static and will continue to evolve. New challenges are likely to continue to emerge and it is important that the UK improves its overall approach to asylum, rather than focus on one country.
“Changes in migration will inevitably place strain on any system, but the Government must do much more to ensure it can better handle these stresses. Most importantly it must improve the speed of decision making and clear the backlog as we set out in our Channel Crossings report in 2022. We expect the Home Office to set out how it plans to achieve this.
“People will continue to be attracted to the UK from Albania while it continues to offer job opportunities and higher wages. The UK should look at how access to work visa schemes can be improved to fill our skills or staffing gaps, while offering Albanian nationals a route to higher income, benefiting both nations.”
Four years after the Windrush scandal first emerged, the Home Affairs Committee has found that the vast majority of people who applied for compensation have yet to receive a penny.
The report published today concludes that instead of providing a remedy, for many people the Windrush Compensation Scheme has actually compounded the injustices faced as a result of the Windrush Scandal.
As of the end of September, only 20% of the initially estimated 15,000 eligible claimants had applied to the scheme and only 5% had received compensation. Twenty three individuals have died before they received any compensation for the hardship they endured at the hands of the Home Office.
The Committee found a litany of flaws in the design and operation of the scheme including an excessive burden on claimants to provide documentary evidence of losses, long delays in processing, poor communication and inadequate staffing.
The report concludes that it is a damning indictment of the Home Office that the design and operation of the Compensation Scheme contain many of the same bureaucratic insensitivities that led to the Windrush Scandal in the first place.
The report welcomes the changes made to the Scheme by the Home Office in December 2020 to accelerate payments and make improvements to the Scheme but says that these changes do not go far enough.
The Committee urges immediate action to increase the number of people applying for the Scheme and to ensure that every individual affected is granted some compensation quickly, including immediate, preliminary payments of £10,000 within two months for all those who the Home Office have acknowledged were wrongly subject to immigration enforcement measures or wrongly denied proof of their lawful status.
It also calls for an increase in the general award tariff, guaranteed access to legal assistance for all claimants, an independent appeal process and greater support for grassroots campaigns and community outreach work to increase confidence in the Scheme.
The Committee found that by keeping the Compensation Scheme within the very Department that caused the scandal in the first place, the Government has undermined confidence in the Scheme.
In order to increase trust and encourage more applicants, the Committee calls for the Scheme to be transferred from the Home Office to an independent organisation.
Publishing the report, Chair of the Home Affairs Committee, Rt Hon Yvette Cooper MP said: “It has been four years since the Windrush scandal emerged and it is truly shocking how few people have received any compensation for the hardship they endured at the hands of the Home Office.
“It is particularly distressing that twenty-three individuals have died without receiving any compensation. Urgent action is needed to get compensation to those who have been so badly wronged.
“The Windrush Compensation Scheme was designed to right the wrongs of the Windrush scandal and yet delays and difficulties in applying for the Scheme have compounded those injustices. It is staggering, given the failures of the Windrush Scandal, that the Home Office has allowed some of the same problems to affect the Windrush Compensation Scheme too.
“We are calling for urgent changes to improve the Scheme and speed up payments to those who have been so badly treated by the Home Office in the past. The treatment of the Windrush generation by successive governments was truly shameful. The Government should implement these changes to the Scheme immediately to ensure that injustices are swiftly compensated instead of compounded”.
Usdaw welcomes Scottish legislation and urges UK Government to follow suit
Retail trade union Usdaw has welcomed yesterday’s announcement by the Scottish Government, confirming that a new law to protect shopworkers from violence, threats and abuse will come into force on 24 August 2021.
The ground-breaking legislation was supported by MSPs after Usdaw’s long-running campaign led to the Protection of Workers (Retail and Age-restricted Goods and Services) (Scotland) Bill, which was successfully steered through the Scottish Parliament by Daniel Johnson MSP (Labour, Edinburgh Southern).
Tracy Gilbert, Usdaw’s Scottish Regional Secretary, said:“We welcome today’s confirmation that ground-breaking legislation to protect shopworkers from violence, threats and abuse will come in to force on 24 August. We again thank Daniel Johnson MSP and all MSPs for listening to the pleas of our members and giving them the legislative support they so desperately need.
“Retail staff have been on the frontline throughout the coronavirus crisis, helping to keep our communities fed, despite the risks of contracting the virus. Our 2020 survey showed that 9 in 10 shopworkers had been abused last year. This new law firmly backs up Usdaw’s clear message that abuse is not part of the job.
“We are now looking to work with the Scottish Government, police and retailers to promote the new law. We want criminals to understand that assaulting and abusing shopworkers is unacceptable and will land them with a stiffer sentence. Our hope is that this new legislation will result in retail staff getting the respect they deserve.”
Paddy Lillis, Usdaw General Secretary, said: “The Scottish Parliament is leading the way on protection of shopworkers. Today our petition for similar legislation in the UK Parliament is being debated in the House of Commons (see below).
“We urge MPs to support the aims of our petition and persuade the Government to back legislation to protect shopworkers. They have the perfect opportunity by accepting an amendment from Sarah Jones MP to the Police, Crime, Sentencing and Courts Bill, which we hope will be supported in the bill committee.
“Retail employers, leading retail bodies and the shopworkers’ trade union are jointly calling for legislation, so it is time for the Government and MPs to listen.
“We are now looking for MPs to support key workers across the retail sector and help turn around the UK Government’s opposition and follow Scotland’s lead.”
A survey of over 12,000 retail workers has found that only 1 in 5 shopworkers who reported incidents of abuse or violence were satisfied with the official response from the police or their employer.
Westminster’s Home Affairs Committee has published the findings of its survey, which asked retail and other shopworkers to share their experiences of incidents of violence and abuse. Two thirds of those who reported incidents suggested no help was given to them after receiving an initial response from their employer or the police.
The Committee asked retail workers about the frequency of incidents, how these were reported, what action was taken by the police or employers and what should be done to prevent abuse in future. The majority of respondents had both witnessed and experienced verbal or physical abuse at work.
The survey found that 87% of respondents had reported incidents to their employer but, in 45% of these cases, no further action was taken. Half of respondents reported incidents to the police, of which only 12% led to an arrest.
A third of respondents did not report incidents to their employer because they believed nothing would be done or it was ‘just part of the job’. Over a quarter did not report incidents because they believed the police would not do anything about it.
Respondents felt that better security at retail premises and more severe punishments for offenders would help prevent incidents in the future.
The public survey was held as part of the committee’s inquiry into ‘Violence and abuse towards retail workers’. The findings are published ahead of today’s Westminster Hall debate on an e-petition calling for more protection for retail workers.
The Committee’s Chair, Yvette Cooper MP, said: “During the Covid crisis, we’ve seen an appalling and unacceptable increase in reported attacks and abuse against shop workers.
“No one should feel unsafe at their place of work and there are no circumstances where such behaviour should be tolerated. Thank you to everyone who took the time to share their experiences with the Committee.
“The sheer number of responses we have received shows just how widespread this problem is. In far too many cases retail workers don’t report incidents as they feel nothing will be done or that they’re expected to deal with such appalling incidents as part of their job. That’s simply not the case and it’s clear that action is needed to change this.
“The Committee is currently assessing the wider evidence we’ve received – I hope the Government responds constructively to the serious issues we have identified.”
