M&S stores across Edinburgh share plans for retail reopening

·         M&S stores across Edinburgh, including M&S Gyle and M&S Princes Street, get ready to welcome more shoppers back in store as customers look ahead to brighter days

·         New services launched to help customers Shop Their Way – from contact free bra fit to easier payment options

·         Sparks to boost rewards for customers for two weeks from 26th April – one customer every day in every store will win their shopping for free 

With retail reopening across Scotland this week, M&S is sharing how stores across Edinburgh, including M&S Gyle and M&S Princes Street, are set up to offer customers the inspiration and flexibility to Shop Your Way.

M&S has been continually adapting its store experience, offering products and services that local customers want after a year of significant change.

M&S stores across Edinburgh are offering a range of exciting new products and services to make shopping with M&S easier, convenient and more rewarding – from digital payment options to rewards and treats for shopping through our Sparks loyalty programme. All of this supported by standout M&S customer service in a safe and clean store.

M&S Scotland Central and East Regional Manager, Scott Munro, said: “We’re excited to welcome more customers back into our stores and look forward to continuing to serve our local community.

“Whether you’re looking for our latest Dine-In family feast or those must-have wardrobe staples to see you into summer, we have everything to help you Shop Your Way.

“With exciting new services like our contact-free bra fitting and the Scan & Shop service on our Sparks mobile app, we’re supporting customers however they choose to shop. Whether that’s browsing in store or using our click & collect service, our local team is ready to help.”

Shop Your Way: Easy and Rewarding Ways to Pay 

Following the relaunch of the M&S Sparks loyalty scheme in July last year, M&S stores across Edinburgh are marking the return of retail by offering one Sparks customer every single day for two weeks from 26th April, in every store, their whole basket or trolley of shopping for free.

As well as offering regular rewards and treats for shopping through Sparks with M&S, the mobile App also allows customers to shop in store with their phones with the Scan & Shop with Sparks service offering a quick way to pay without using the till. This follows the recent extension of Sparks Book & Shop to help customer plan ahead and book a slot to shop at a time that suits them.

Shop Your Way: Great new services and stand out service  

Outstanding customer service remains and will always be a defining feature of the M&S experience and is a key reason why customers choose to shop with M&S – from the welcoming host on the door and the brilliant operations teams behind the scenes, to the valuable in-store services offered in-store.

Bra Fit

Bra fit is back at M&S including at M&S Princes Street, the Gyle and Fort Kinnaird, allowing customers to choose between a contact-free bra fit from M&S’s expert colleague by appointment or the new option of accessing M&S’s expert service from home via a virtual appointment. M&S virtual bra fit appointments are available for any customers across Scotland.

M&S Gyle is also improving its Bra Fit service by offering customers on-the-spot payment service Pay With Me – so customers can purchase lingerie straight after their appointment from M&S’s expert Bra Fit colleagues without visiting a till.

Click and Collect

More and more customers are looking to take advantage of the flexibility and convenience of shopping with M&S across both its website and their local store. M&S is making this easier by blending these services and offering local customers free next day collection when ordered by 8pm.

M&S Cafés

M&S Cafés, including at M&S Gyle, Fort Kinnaird and Ocean Terminal, are now open as of 26th April.

All customer toilets will also be back open, with strict cleaning protocols in place to ensure the highest levels of hygiene. 

Lottery win for Gyle neighbours

Three people in North West Edinburgh are celebrating after winning £1,000 each thanks to their lucky postcode.

The North Bughtlinfield neighbours netted the windfall when EH12 8XZ was announced as a Daily Prize winner with People’s Postcode Lottery on Thursday (1st October).

People’s Postcode Lottery ambassador Judie McCourt sent her well-wishes to the winners. She said: “Congratulations to our winners. What a great surprise to hear on a Thursday morning!”

A minimum of 32% of ticket sales goes directly to charities and players of People’s Postcode Lottery have raised over £600 million to date for thousands of good causes in Britain and beyond.

This draw was promoted on behalf of Canal & River Trust which has received more than £10 million in funding thanks to players. It cares and brings life to over 2,000 miles of canals and rivers across England and Wales.  It believes waterways have the power to make a difference to people’s lives and that spending time by water can make us all healthier and happier.

Many good causes close to the winners have also benefitted from players’ support, and local charities can apply for funding next year.

For more information onPeople’s Postcode Lottery, please visit www.postcodelottery.co.uk or Facebook and Twitter.

Committee to discuss controversial Low Traffic Neighbourhoods

Proposals for a Low Traffic Neighbourhood in East Craigs will be considered by Transport and Environment Committee this morning (Thursday 1 October).

The temporary measures are being proposed as part of our Spaces for People programme and, following concerns raised by the local community, will be brought to committee for a final decision by councillors.

In response to feedback from residents, the design of the scheme has been amended to ensure that every area in the Low Traffic Neighbourhood can access (entry and/or exit) two of the major distributor roads, Drum Brae, Glasgow Road or Maybury Road.

The council says that by making these amendments, it will alleviate the requirement for right turns across Drum Brae South and Glasgow Road, which have been key concerns of residents. However, it will also ensure that routes used by vehicles to avoid the A8 corridor are closed, particularly during Craigmount High School’s opening and closing times. In addition, it will take traffic away from the West Edinburgh Link north-south cycle route.

Councillor Lesley Macinnes, Transport and Environment Convenor, said: Low Traffic Neighbourhoods allow residents to move around their own areas safely and with more space. They encourage physical activity and reduce through traffic.

“We know through feedback we have received that local people want to see measures improved for walking, wheeling and cycling and this is an opportunity to make this a reality on a temporary basis.

“However, we recognise that a number of people have been opposed to the measures we are looking to implement, so we felt it was right to refer this matter to the Transport and Environment Committee for proper scrutiny by elected members.

“We have listened carefully to local concerns and are proposing a number of changes to address the issues raised by the community. This will make vehicle access easier for local residents while moving ahead with some elements that will bring positive changes for residents. There is also a clear commitment to continue monitoring its effect and to modify it where necessary.

Councillor Karen Doran, Transport and Environment Vice Convenor, said: “We know that Low Traffic Neighbourhoods reduce emissions and calm traffic due to the number of successful schemes that have already been implemented across the UK.

“Nevertheless, there is local opposition to this scheme and it should be discussed and agreed by the Transport and Environment Committee before we take steps to implement. We will continue to engage with residents and stakeholders regarding this matter and ensure that their voices are heard as we move forward.”

The report will also consider other potential Low Traffic Neighbourhoods across the city, including the Meadows, Leith and the South Corstorphine area.

The East Craigs Low Traffic Neighbourhood involves temporary measures and is not a permanent scheme. Once implemented we will continue to monitor its success and engage with local residents. If a view is taken to make the scheme permanent full consultation with residents would take place.

Low Traffic Neighbourhoods are used in a number of cities to reduce the impact of through motor traffic. They create people-friendly spaces which encourage physical activity and active travel choices while maintaining local access. Our consultation on the West Edinburgh Link (WEL) project showed support for proposals to improve conditions for active travel. We also received a number of suggestions via our Commonplace online tool on how the area could be made safer for residents.

Read the full report, Spaces for People – East Craigs Low Traffic Neighbourhood, online. Watch Transport Committee live via webcast from 10am on Thursday, 1 October.

The amended measures for the East Craigs scheme include – 

  • Removing the Craigmount Avenue and Craigs Loan modal filters
  • Changing the position of the Craigs Gardens modal filter
  • Changing the North Gyle Terrace filter to No Entry east bound (from Maybury Road)
  • Altering the Craigs Road bus gate so that it always permits one-way westbound traffic and restricts eastbound traffic at peak times (07:30 – 09:30 and 16:00-18:30)

Lesley traced safe and well

UPDATE: Police Scotland have confirmed that Leslie Adam, 60, who had been reported missing from Edinburgh, has been traced SAFE AND WELL.

Thank you to everyone who shared our appeals and assisted in our enquiries.

Police are appealing for information to help trace a woman reported missing from Corstoprhine.

Leslie Adam, (60) was last seen at her home address in the Bughtlin area around 2am on Sunday, 16 August. She is believed to have left around 9am on the same date on foot and has not been seen or heard from since. There is growing concern for her welfare.

She is described as being 5ft 5ins tall and of a heavy build. Leslie is thought to have recently cut her white hair which is described as being a very short, shaved cut. At the time she went missing she is believed to have been wearing a dark bomber style jacket.

Inspector Keith Forrester from Corstorphine police station said: “Along with her family, we are becoming increasingly concerned for Leslie’s welfare and are keen to locate her as soon as possible.

“It is very out of character for Leslie to not keep in contact with her family, she left on foot but has limited mobility so we believe she may have used a bus or taxi to travel.

“I would urge anyone who may have seen her to contact us as soon as possible. Similarly, if Leslie is reading this, let us know you are safe and well.”

Anyone with information is asked to contact police on 101, quoting incident 1543 of Sunday, 16 August 2020.

Have your say on west Edinburgh improvements

A series of engagement events will be held this month to gather views on public realm improvements planned in the west of Edinburgh.

Changes, including landscaping, are proposed at a number of locations as part of the broader West Edinburgh Link project, which aims to transform walking, cycling and public spaces around South Gyle and local communities. Continue reading Have your say on west Edinburgh improvements

Views sought on major active travel improvements in West Edinburgh

The public are being asked to have their say on significant cycling and walking improvements proposed for the west of Edinburgh. Continue reading Views sought on major active travel improvements in West Edinburgh