Tag: Edinburgh Trams

Operation Pillar tackling youth disorder near city tramlines

Police are working with local partners to tackle anti-social behaviour following an increase in incidents linked with youth gatherings at Sighthill Public Park and on the tramline between Hermiston Gait and Balgreen.

Community policing teams in Edinburgh Southwest have been working closely with Edinburgh Council, Edinburgh Trams and the Fire Service to put in place a strategy to combat anti-social behaviour and protect the local community.

As part of the strategy, called Operation Pillar, police have introduced high visibility patrols at peak times and increased CCTV coverage in key locations across the area to discourage anti-social behaviour and help with identifying those responsible where incidents do occur.

Officers will also be delivering educational inputs at local High Schools and implementing diversionary interventions with local young people.

Chief Inspector Mark Hamilton said: “We know that the increase in anti-social behaviour in the area has been a cause for concern to many in the community.

“For this reason we have been working closely with our local partners to put together a comprehensive strategy so we can tackle this issue head-on

“By establishing high visibility patrols and increasing CCTV coverage we expect to see a reduction in the number of incidents occurring and be able to catch those responsible where they do.

“Officers will be providing support to Council park rangers, tram staff and colleagues at the Fire Service so that any instances of anti-social behaviour can be dealt with effectively.

“Positive engagement with young people is also a key component of this strategy and by working with local schools we hope to prevent any incidents from happening in the first place.

“If anyone does however observe any anti-social behaviour or criminality, I would ask that people report through the 101 telephone number, or if it is an emergency to dial 999.

“Members of the public are also encouraged to speak with patrolling officers when they see them to highlight any issues or concerns.”

An Edinburgh Trams spokesperson said: “The safety and wellbeing of customers and employees is always our number one priority, and we work closely with the police and other partners to reduce incidents of anti-social behaviour that are sometimes reported on the network.

“These partnerships include regular joint patrols with the police, while extensive, high quality CCTV coverage on the tramway enables us to react quickly to any incidents. Footage captured by our cameras can also be shared with the police to help them to identify those responsible.

“Trams are one of the safest forms of public transport and these measures provide further reassurance for our customers and colleagues.”

Plans to reform Edinburgh’s public transport companies

Recommendations for the reform of Edinburgh’s Transport Arm’s Length External Organisations (ALEOs) would deliver a more efficient, better integrated public transport offering while retaining the identities of the Capital’s much-loved transport companies, according to a new report.

Reform of Transport Arm’s Length External Organisations, to be considered by the council’s Transport and Environment Committee on Thursday (19 August), proposes reconstituting the Lothian Buses legal entity to allow the management of all Council-owned public transport modes in the city, while retaining the brands and operational services of each of the transport companies.

While the changes wouldn’t result in any immediate changes for passengers or front-line staff, they would lead to improvements through easier ticket purchasing, integrated routes and customer services plus better collaboration and less competition between companies, as well as efficiencies for the business.

Proposals have been informed by a working group formed of Council officers and Non-Executive Director representatives from each of the Transport ALEOs (Lothian Buses, Edinburgh Trams and Transport for Edinburgh).

They’ve been working to a set of guiding and transition principles, which include creating a customer focused unified public transport approach through service integration, route optimisation and fare ticketing optimisation.

Councillor Lesley Macinnes, Transport and Environment Convener, said: “The reform of our Transport ALEOs offers the chance to significantly enhance and streamline our public transport offering to the benefit of the public. These changes would result in integrated ticketing and routing and the opportunity to expand into new transport modes , amongst other improvements.

“Of course, we know how important the Lothian Buses and Edinburgh Trams brands are to the people of Edinburgh, demonstrated by their consistently high customer satisfaction ratings, and we’ve no plans to change that. Any restructuring behind-the-scenes will only lead to a better experience when using the services we all know and love.”

Councillor Karen Doran, Transport and Environment Vice Convener, said: “The last year and a half has been extremely challenging for our public transport providers. Our plans for their future aim to support their continued recovery, delivering efficiency savings which can be reinvested in the services.

“We really value the public transport staff who’ve made every effort during this time to serve the city too, and we would be working closely with boards, management and trade unions to support a smooth transition to a new structure.”

A report to Policy and Sustainability Committee in July 2020 set out arrangements for the management of the Council’s Transport ALEOs, highlighting challenges and setting out objectives for future public transport provision.

As well as supporting public transport integration, a reformed structure could respond to new opportunities as they arise and facilitate mobility across the city and region. ALEO reform also aligns with Edinburgh’s City Mobility Plan, which outlines greater integration in areas like pricing, ticketing and routing, as well as expansion of the rapid transit system and a bus network review.

In addition, the commercial sustainability of any new arrangement is considered crucial, particularly given the likely recovery period for public transport in the wake of the COVID-19 pandemic. Efficiency savings as a result of reform are particularly important.

If the proposed Transport ALEO is approved, the Council would maintain formal political oversight through the existing committee structure.

Read the full report, Reform of Transport Arm’s Length External Organisations, on the Council website.

You can watch discussion of the report by Transport and Environment Committee live from 10am on Thursday, 19 August via webcast.

I remember there has been opposition to this in the past. Back in 2016 concerns were raised that Lothian Buses profits would be used to plug the black hole that was Edinburgh Trams finances, to the detriment of the popular and efficient bus company. Changed days? We’ll see how the Capital Coalition ‘fares’ next week – Ed.

Trams: Normal Service Resumed

For the first time in almost 16 months, trams in the city are to resume normal timetable. From today (Monday 7 June), services will operate from every seven minutes throughout the day.

With the easing of lockdown restrictions, demand for tram travel is expected to continue to increase. Additional services will not only help meet demand, but allow customers to easily practice safe physical distancing.

What’s more, Ticket Inspectors are back, so the public are being encouraged to ensure they have purchased a ticket, validated their smartcard or activated their mticket before boarding, otherwise the £10 on-board fare will apply.

Lea Harrison, Managing Director of Edinburgh Trams said: “Resuming our normal timetable doubles the services we were previously operating, and will help our customers feel more comfortable when travelling by tram.

“We’re still urging customers to respect the Scottish Government’s guidance when travelling by public transport, which includes wearing a face covering (unless exempt) and maintaining 1m physical distancing, wherever possible. If you think the tram is too busy, please wait for the next one, which will now only be seven minutes later.”

Services to the city centre commence at 5am from Gyle Centre and 6.18am from Edinburgh Airport. Services to Edinburgh Airport commence at 5.30am from York Place.

Full route services to the city centre terminate at 10.48pm from Edinburgh Airport. Full route services to Edinburgh Airport terminate at 11.30pm from York Place.

For more information on planning your journey, click here.

If you need help with your Ridacard, citysmart card or mtickets, please contact us here or visit one of our TravelHubs at Shandwick Place or Waverley Bridge.

To find out more about Edinburgh Trams latest travel advice, click here.

Police step up tram patrols

Edinburgh police will carry out increased patrols at tram stops and on trams over coming days following recent incidents of antisocial behaviour.

PC Mike McGill, Transport Liaison Officer for Edinburgh City Police Division, said: “We have received reports of issues on some trams in Edinburgh recently and damage being caused.

“Dealing with disorder and antisocial behaviour is a priority for us and we want tram staff and customers to feel safe. You’ll see a police presence on some trams this weekend and we will also be paying attention to tram stops.

“If you have any information regarding antisocial behaviour can I ask that you pass this on to police via 101. Alternatively, you can pass on any information anonymously via Crimestoppers on 0800 555 111.”

Yellow weather warning for snow as wintry showers continue

Travel conditions remain tricky today and weather forecasters advise only essential travel.

There will be occasional snow showers in the east. Edinburgh, Lothians and Borders seeing sunshine and a few snow showers, these becoming less widespread this afternoon. It will be very cold, maximum temperature 1 °C.

Tonight: Many places will have a dry, clear and very cold night. Still a chance of an isolated snow shower across the east. Widespread severe or very severe frost. Minimum temperature -10 °C.

Edinburgh Tram services are currently suspended due to weather conditions.

https://twitter.com/i/status/1359395706717540353

Disrupted Bus Services

LOTHIAN BUSES report that due to adverse weather buses are unable to serve Picardy Place and Leith Street and are instead diverted via London Road, Regent Road and Waterloo Place southbound only until further notice.

Car Won’t Start?

The RAC estimate that 28% of breakdown issues are battery-related, so it is best to keep it regularly maintained, charged and in good health.

You can find out how to do this and how to identify the signs that your battery might need changing on the RAC’s what to do if your car won’t start in the cold page.

How can I demist my windscreen quickly?

This is one of the handiest pieces of advice at your disposal when the cold weather begins to creep in.

After all it is illegal to drive if your visibility is impeded and steamed up windows are the biggest culprit of this. Did you know that more often than not you will actually clear your windscreen faster using cold air than hot air?

Read more on the RAC’s how to demist your windscreen in double-quick time page.

First West Lothian team up with Edinburgh Trams to offer better connectivity for passengers

  • First West Lothian team up with Edinburgh Trams to offer a through ticket on all services to link up with the tram at Ingliston Park & Ride, Gyle Centre and Edinburgh Park Station
  • £4.50 ticket offers a value for money through journey connection via bus and tram with Edinburgh City Centre.
  • Advice to all passengers is to check latest Scottish Government advice on essential travel guidelines in the area in advance of all journeys.

Local bus operator First West Lothian has teamed up with the Edinburgh Trams to provide customers with another direct link to Edinburgh City Centre via the new bus and tram through ticket.

Available exclusively on the award-winning First Bus App, the all new £4.50 Bus/Tram through ticket is available across all services on the West Lothian network meaning customers now have a convenient connection between their local bus service and the tram into the city centre.

Service 20 in particular offers passengers a drop off at the park and ride directly for quick and convenient access to the tram.

Alternatively, customers can still purchase the First day ticket for just £4.00 for the region (L&M) which gives access to all First West Lothian services including connections to Edinburgh City centre by bus alone. For example, with the day ticket customers can connect onto the X25, X24 and X38 straight into town.

First West Lothian Commercial Director Graeme Macfarlan said: “We want to make it as easy as possible for people who need to make essential journeys to get around and get to their destinations safely during these unprecedented times.

“We were asked to consider the introduction of a through bus and tram ticket that offered the same benefits as those offered by the previous operator, and so, in responding to the needs of our customers, we are delighted to be introducing a through ticket to replicate that offering.

“The hope is now that the customers utilise this offer and support these services once they are able to do so as Coronavirus lockdown restrictions ease again.”

Lea Harrison, Managing Director of Edinburgh Trams said: “We are delighted to be partnering with First West Lothian to allow their customers to seamlessly connect to the city centre by tram.

“We offer fast and frequent services which an easy interchange with First services at Ingliston Park & Ride, Gyle Centre and Edinburgh Park Station for Hermiston Gait.

“We encourage all customers to check our website for the latest timetables and travel advice.”

Transport and Environment Convener Councillor Lesley Macinnes said: “This new ticket will give passengers even more options for seamless, reliable travel by public transport between Edinburgh and West Lothian.

“Of course, people should only be making essential journeys by any mode of transport at the moment. But this joint offer from First West Lothian and Edinburgh Trams will be beneficial for communities served by both in the future.”

Lothian MSP, Miles Briggs said: “This is an excellent initiative from First West Lothian and Edinburgh Trams to improve connectivity between Edinburgh and West Lothian.

“Having an affordable multi-purpose ticket is a good way to make best use of the trams and make transport easier between West Lothian, Edinburgh city centre and the airport.

“I would like to see a paper ticket made available for those who don’t have a smartphone to buy a ticket on the First Bus app.”

Find out more here: www.firstscotlandeast.com/tram 

Doh! A dear – a female deer – none the worse for tram track trauma

The Scottish SPCA rescued a distressed deer from the side of Edinburgh’s tram tracks yesterday. The animal welfare charity was alerted by a concerned member of the public who saw the animal standing next to a tram line for three hours without moving. Continue reading Doh! A dear – a female deer – none the worse for tram track trauma