Tag: coronavirus

Surgeons Quarter pledges to pay all staff for three months

ONE of Edinburgh’s largest hospitality businesses has committed to paying in full all 76 salaried and contracted staff over at least the next three months – despite the severe impact of COVID-19.

Surgeons Quarter, the operator of Edinburgh’s largest independent hotel and some of the capital’s busiest events venues has made the pledge to protect staff and give them vital financial certainty over the next quarter.

While many hospitality organisations will not be in a position to offer this guarantee, Surgeons Quarter’s management believes this is the correct approach while the city and wider world awaits to see how the pandemic unfolds.

The promise comes following a bold move to offer use of its four star Ten Hill Place hotel free of charge to all key clinical and medical workers at Edinburgh’s hospitals.

Owned by parent body, The Royal College of Surgeons of Edinburgh (RCSEd), it has also signalled its willingness to the Chief Medical Officer for the hotel to be adopted by the health service should hospitals overflow.

Scott Mitchell, Managing Director of Surgeons Quarter, said: “In these uncertain and rapidly changing times, it is absolutely essential that we stand behind our highly talented workforce and give them financial certainty. 

“When we come out the other end of this current situation we will need all of our team to be ready to regrow our business and I, the Company and the College will do everything in our power to avoid cutting our workforce.”

As a company, Surgeons Quarter does not have a company sick pay scheme and would normally operate using Statutory Sick Pay. In these unusual times, it has moved to add discretionary sick pay at full pay levels for those team members required to self-isolate for either the seven or 14 day period.

Professor Michael Griffin, President of the College, said: “Surgeons Quarter in normal times services College and external events and provides excellent accommodation and service in Ten Hill Place, Café 1505 and all parts of the College.

“These activities provide the College with supplementary funds to improve patient outcomes around the world.  It is therefore only right in these unusual times that the College stands behind and protects the Surgeons Quarter team.

I would personally like to thank Scott and all the Surgeons Quarter team for their ongoing efforts in supporting the College and now the key workers within the Medical and Clinical workforce.”

Expanded and fully refurbished in 2018, Ten Hill Place is now the city’s largest independently-owned hotel.

Surgeons Quarter promotes, sells and manages all commercial activities held within the RCSEd campus. All profits support the charitable aims of the College which are education, assessment and advancement in surgical standards worldwide.

It typically boasts a year-round calendar of events and national and international conferences, making full use of the wide range of venues within the college campus.

 Ten Hill Place Hotel can be contacted on 0131 662 2080.

Sales and evictions halted during COVID-19 outbreak

Accountant in Bankruptcy (AiB) has suspended sale and eviction from property in ongoing bankruptcy administrations until further notice in response to the current COVID-19 pandemic.

New measures and greater flexibility are also being introduced by AiB – Scotland’s insolvency service – to simplify procedures to help those seeking debt relief through bankruptcy, or need more time to pay their debts through the Debt Arrangement Scheme. This action will also help alleviate the administrative burden on frontline money advisers and insolvency practitioners.

AiB deals with approximately 80% of bankruptcy cases in Scotland and it has urged other trustees to show similar leniency and flexibility.

Business Minister Jamie Hepburn welcomed the new measures, saying: “This pandemic will have severe economic consequences and we are treating it as an economic emergency, affecting everyone from the largest conglomerates to small businesses and individuals.

“The Scottish Government is working hard to respond to this and we’ve announced a £2.2 billion package of measures to support businesses.

“We’re asking banks, insurance companies and our own departments to be flexible and compassionate wherever possible, including offering mortgage holidays and extending timescales for those in persistent credit card debt.

“This will help reduce the pressure on individuals facing financial difficulties caused or made worse by the current crisis, and we are actively considering what more we can do to help.”

The full list of measures being introduced by Accountant in Bankruptcy:

  • in bankruptcy cases (where AiB is named as trustee), AiB will suspend action on division and sale and eviction from property until further notice
  • the evidential requirements for individuals seeking debt relief through bankruptcy have been amended to allow faster access, providing protection from debt enforcement
  • AiB has written to other trustees involved in the bankruptcy process requesting that similar forbearance is shown in light of the prevailing circumstances
  • the processes for AiB’s determination and audit of trustee accounts will be streamlined on an interim basis with additional detail set out in a letter to all trustees
  • electronic signatures on Protected Trust Deeds and associated documentation will be accepted, assisting continued access to the debt relief provided through this solution with a reduced requirement for face to face contact
  • AiB’s Insolvency Registrations Team will work flexibly with money advisers and clients where there are difficulties in demonstrating income and expenditure and meeting the evidence requirements associated with the debtor application process
  • AiB has asked trustees who have concerns about meeting statutory timescales for bankruptcy and Protected Trust Deeds to liaise with the appropriate AiB teams – a pragmatic approach will be taken.
  • in anticipation that the COVID-19 pandemic will exacerbate issues faced by those with fluctuating earnings, with those on zero hours contracts particularly impacted, AiB has decided not to revoke Debt Arrangement Scheme (DAS) debt payment programmes due to non-payment with a causal link to COVID-19 until further notice

Edinburgh Partnership: Think Local, Act Local

‘Think local, act local’ is the strong message coming from Edinburgh’s community planning partnership as city residents and community groups rally round to support each other.

This week the Edinburgh Partnership, the city’s community planning network, held an urgent meeting to co-ordinate the city’s response to Covid-19 and to look at what more we can all do to help Edinburgh’s residents and businesses through this unprecedented and difficult time.

They have committed to working together to do everything they can to keep vital services running, supporting the most vulnerable and isolated and making sure our frontline workers are able to continue with their essential work.

Council Leader Adam McVey said: “The Edinburgh Partnership brings together the heads of public sector like Council, police and NHS with the third sector, and the business community with the chamber of commerce, and are all working together to co-ordinate Edinburgh’s efforts.

“We’re supporting our residents, businesses, communities and working hard to sustain essential and lifeline services at this incredibly challenging time.

“There’s a lot we’re already doing to work across organisations, and we’ll continue to do everything we can to keep our vital services operating. This will mean everyone in the city doing their bit or simply bearing with us so we can direct support where it’s most needed.

“We’re already seeing many examples of organisations and individuals being hugely creative to help people in our communities and we’ll do everything we can to effectively coordinate help and support being offered and keep everyone up to date with the most recent information.”

Depute Leader Cammy Day said: “As we continue to develop our plans and respond to this constantly evolving situation, we’ll also be doing all we can to help those working incredibly hard to make sure important services can continue.

“Part of that will be helping to coordinate the huge volunteering effort that we’re already seeing across the city. It’s amazingly heart-warming, but unsurprising, to see the scale of kindness and generosity from Edinburgh people and businesses.”

Ella Simpson, EVOC Chief Executive said: “Every day we’re seeing wonderful examples of communities and the voluntary sector coming together to help each other and we’ll continue to support that effort working with volunteers and community groups, guiding them to where their support is most needed.

“Just being a good neighbour will be a lifeline to many older, vulnerable or isolated people.

“If you’re keen to help, we advise that you look within your own street and community first, see what your local charity is already doing and ask if they need your support. There’s so much you can do without looking too far. Very simple actions like help with shopping and checking on neighbours are key to getting the city through this.

“There are fantastic resources available for voluntary groups and individual volunteers and we’ll keep providing that support and sharing information on how you can help.”

What you can do

Already a volunteer or want to know how to volunteer? Contact Volunteer Edinburgh for information and advice.

Voluntary organisations responding to COVID-19 in their communities should contact EVOC for advice and support.

Keep up to date with Council service information. We’ll also keep sharing the advice and support being offered from other organisations @Edinburgh_CC

Chancellor announces worker support package

The Chancellor has outlined an unprecedented package of measures to protect millions of people’s jobs and incomes as part of the national effort in response to coronavirus.

The support comes as the UK Government instructs entertainment and hospitality premises, like bars and restaurants, to close to limit spread of coronavirus.

A new Coronavirus Job Retention Scheme will be set up to help pay people’s wages. Employers will be able to contact HMRC for a grant to cover most of the wages of their workforce who remain on payroll but are temporarily not working during the coronavirus outbreak.

Any employer in the country- small or large, charitable or non-profit will be eligible for the scheme.

Universal Credit and tax credits will also be increased as part of an almost £7 billion welfare boost, as he outlined one of the most generous business and welfare packages by any government so far in response to Covid-19.

To ease cash flow pressures for UK VAT registered businesses, VAT bills from now until the end of June, will be deferred until the end of the tax year.

The Chancellor’s workers’ support package means:

  • UK workers of any employer who is placed on the Coronavirus Job Retention Scheme can keep their job, with the government paying up to 80% of a worker’s wages, up to a total of £2,500 per worker each month. These will be backdated to 1st March and will be initially open for 3 months, to be extended if necessary.
  • VAT payments due between now and the end of June will be deferred. No VAT registered business will have to make a VAT payment normally due with their VAT return to HMRC in that period. Income tax payments due in July 2020 under the Self Assessment system will be deferred to January 2021, benefitting up to 5.7m self-employed businesses.
  • Additionally, the Coronavirus Business Interruption Loan Scheme, launched at Budget, will now be interest free for twelve months.
  • The standard rate in Universal credit and Tax Credits will be increased by £20 a week for one year from April 6th, meaning claimants will be up to £1040 better off.
  • Nearly £1bn of additional support for renters, through increases in the generosity of housing benefit and Universal Credit. From April, Local Housing Allowance rates will pay for at least 30% of market rents in each area.

HMRC are working “night and day” to get the unprecedented Coronavirus Job Retention Scheme up and running and we expect the first grants to be paid within weeks.

Chancellor of the Exchequer Rishi Sunak said: “We continue to do everything possible to protect the public from coronavirus. We have been working round the clock so that we can today confirm an unprecedented package of support to protect people’s jobs and wages. And we’re strengthening our safety net at the same time.

“I said we would help individuals, businesses and the most vulnerable through this outbreak and I meant it. We will do whatever it takes in the weeks and months ahead.”

Work and Pensions Secretary Therese Coffey said: “We will do whatever it takes to protect the most vulnerable and get them through these unprecedented times, and the changes we are making to Universal Credit will help millions of people in most need.

“We are standing by those who rely on the welfare safety net as we work towards turning the tide on this disease and moving on together.”

Business Secretary, Alok Sharma, said: “We have committed to doing whatever it takes to support businesses and households through these unprecedented times, and today shows just how far we are willing to go.

“This intervention is unheard of in peacetime, but it is crucial we stand behind our businesses and those that rely on them for work and income.”

All measures announced yesterday across the business and welfare package are UK-wide.

In order to help delay the spread of Coronavirus, the Government instructed entertainment and hospitality businesses including pubs, bars and restaurants to close from last night.

This follows expert advice that more needs to be done in order tackle the spread of infection – following the call to action to isolate or socially distance. The measure, set to be reviewed on a monthly basis, will not affect supermarkets or retailers that supply fuel, medicines and other vital goods, which will continue to be open as normal for the public.

The following businesses have been asked to close:

  • Food and drink venues for consumption on-site, such as restaurants and cafes.
  • Drinking establishments, including pubs, bars, nightclubs.
  • Entertainment venues, including cinemas, theatres, concert halls, and bingo halls.
  • Museums and galleries.
  • Spas, wellness centres and massage parlours.
  • Casinos and betting shops.
  • All indoor leisure and sports facilities, including gyms.

This measure will not impact the relaxation of planning rules announced earlier this week which will allow pubs and restaurants to operate as hot food takeaways during the coronavirus outbreak.

The decision on closures will be reviewed on a monthly basis, and are being implemented across the whole of the UK in agreement with the devolved administrations. If needed, the government will enforce these measures by law.

Communities Secretary Rt Hon Robert Jenrick MP said: ”We will do whatever it takes to protect people across this country as we tackle the coronavirus outbreak. 

“While people have responded well to calls for social distancing and self-isolation, we must go further if we are to be able to stop the spread of the virus and protect the most vulnerable people in our society, and our NHS.

“That is why we are now telling entertainment and hospitality premises to close temporarily, and people to only travel if absolutely essential, to help protect each other from the further spread of the virus.

“We stand behind businesses and their employees and are offering an unprecedented range of support as we tackle this huge challenge together.”

More information about the measures announced for businesses by the Chancellor can be found here.

Responding to the Chancellor’s further economic announcements, John McDonnell MP, Labour’s Shadow Chancellor, said: “The Chancellor has shifted direction but unfortunately not far enough or fast enough.

“The Government must give people the economic security to stay at home by lifting the level of Statutory Sick Pay, but it appears that the Government hasn’t done that today. Sick pay is being left at a level that the Health Secretary said he could not live on, yet this is what the self-employed are being asked to get by on.

“The Chancellor’s wage protection plan sets out no obligation for employers to keep staff on, and no commitment to full wages being paid, with the cap on incomes meaning that many people will take a significant pay cut.

“This will also take some weeks to roll out at a time when wages need to be guaranteed more urgently.

“Other benefits, including for carers, are not being lifted adequately.

“The Chancellor said he would do whatever it takes, but he can and should go further – and we will keep working constructively with Government to ensure the best possible response to the Coronavirus crisis.”

A spokesperson for the Scottish Licensed Trade Association said: “These extra unprecedented measures are very much welcomed and are a life saver for Scotland’s pubs and bars and the hospitality industry in general. 

“Without all the measures introduced to help our industry, many business would have been forced to close and staff would have lost their jobs and for many these actions would have been permanent.

“Considering our industry was on the edge of a precipice only a week or so ago, the future, for both businesses and staff is now more secure than anyone could have ever foreseen.”

The initiative has also been welcomed by the country’s biggest trade union.

Unite general secretary Len McCluskey said: “This is the package of measures that trade unions like Unite have been pressing for as the most effective way to stave off mass hardship and the conditions for a depression.  

“We recognise that these are huge decisions for any government, and especially for a Conservative government, but they have listened to the calls for action and have acted appropriately. Rishi Sunak’s wage support measures are a historic first for this country, but are bold and very much necessary.

“The key to any wage support programme is that it needs to be simple, straightforward and above all fast. This is the only way to put money into the pockets of the millions who see their livelihoods hanging by a thread.

“This will definitely be some relief amid all the fear in households across the UK this evening. Never before has the country faced a crisis of this nature. People who were only days ago in secure work are now worried sick about putting food on the table in light of the coronavirus pandemic.

“The chancellor has done the right thing and we look forward to working further with him in the coming days to get this money into the hands of those most in need.”

 

Consumers asked to shop considerately

As increasing numbers of supermarkets and shops try to deal with the challenge of replenishing shelves in time to meet demand, the Scottish Government has asked consumers to shop considerately – in particular to ensure those in the frontline of dealing with COVID-19 are able to get the supplies they need.

Rural Economy Secretary Fergus Ewing said: “Ensuring that we all have access to food and other essentials is key to our safety and wellbeing in these unprecedented times.

“I want to thank everyone working to produce food, distribute it and sell it in shops and supermarkets for all their efforts to keep products on the shelves.

“For the past week I have been in close contact with Scotland’s national retailers, who confirmed that they have sufficient stocks to provide enough food and other essentials for everyone.

“The issue is that, currently, demand is so high that products cannot be replenished on shelves in time, which is creating a perception of food shortages. This is a false picture though, and pressure on the supply could be greatly eased if shoppers buy just what they need rather than stockpiling. So I am calling on consumers to please shop considerately.

“In particular I would ask people to think about the needs and interests of our frontline and key workers who cannot get to the shops as often as the rest of us and who are shopping at unsocial hours.

“Please also consider helping those who can’t get to the shops themselves, especially elderly and vulnerable neighbours, family and friends who are being asked to restrict their social contact.  And consider supporting local businesses and smaller retailers in the community by giving them your custom as well.

“I also want to assure consumers that the Scottish Government is continually working with the food and drink industry and liaising closely with local government and other governments across the UK to ensure that fresh food and supplies remain available across all of Scotland.

We have already acted to enable local authorities to relax restrictions on delivery hours, delivery driver work patterns, and shop opening times to help supermarkets and shops remain stocked and allow shoppers more opportunity to access supplies out of normal business hours. We remain committed to doing all we can to keep the shelves stocked – the public has a pivotal role to play in helping us do that.”

Coronavirus: Jobs to go as Edinburgh Airport scales back

A consolidation plan to ensure that Edinburgh Airport remains open and operational during the coronavirus outbreak has been put into action. The news comes as the airport management enter talks with staff with a view to shedding at least 100 jobs.

Enforced travel bans across the world have resulted in airlines dramatically reducing their schedules to and from Scotland, directly impacting on passenger numbers at the airport.

There was a small drop in passengers in February with 935,455 passengers passing through the airport, which was 0.4% behind February 2019. However, the airport is predicting a period of zero or close to zero passenger demand.

To protect as many jobs possible and ensure the airport is open throughout, the airport will implement a ‘consolidation’ programme which will also form part of a recovery plan to ensure the airport is ready to return to full operations at the end of the outbreak. This plan includes:

  • Terminal consolidation with certain areas closed and the centralisation of operations
  • Deferring expenditure on some capital projects
  • Powering down high consuming energy items like elements of the baggage system and heating and cooling systems on parts of the airport that are closed
  • A number of retailers and food and beverage outlets suspending operations

Gordon Dewar, Chief Executive of Edinburgh Airport said: “This is an unprecedented time not only for the aviation industry but for everyone as we all do what we can to ensure the health of ourselves and of those around us.

“For us, that includes the health of our airport. Our plan is based on keeping the airport open throughout and being there for those people who are still travelling and those staff members who are making that travel possible.

“We’re in a situation which is ever changing and as more countries enforce travel bans or special measures then it stands to reason that airlines will feel that impact and airports then feel that pain too.

“Unfortunately, that is happening now and we are trying to mitigate as best as we can and steer the airport through this situation in preparation for what comes next – and that is the biggest unknown in all of this.

“The airport is a facilitator of many things, that is our main role. Yes, we transport people around the world but it’s what those people bring that is the true value – they are our inward and outward tourists, they are our business leaders, they are our students and lecturers, they are our scientists and researchers. All of these things are important in the wider Scottish economy and we are doing what we can to ensure we are ready to return towards normal when the time comes.”

The airport has welcomed announcements by the UK and Scottish Governments on financial support for the sector through this situation.

Gordon Dewar added: “We welcome the collaboration there has been with both governments at this critical time but we will need continued support to ensure that the aviation industry is able to play its part in the country’s economic recovery.

“Along with other UK airports, we ask both governments to come together and show unity and support with the industry to help us weather this storm and come out of it still standing and ready to move forward again.”

Who are the Key Workers?

What is a key worker? The UK Government gives the following information:

If your work is critical to the COVID-19 response, or you work in one of the critical sectors listed below, and you cannot keep your child safe at home then your children will be prioritised for education provision:

Health and social care

This includes but is not limited to doctors, nurses, midwives, paramedics, social workers, care workers, and other frontline health and social care staff including volunteers; the support and specialist staff required to maintain the UK’s health and social care sector; those working as part of the health and social care supply chain, including producers and distributers of medicines and medical and personal protective equipment.

Education and childcare

This includes childcare, support and teaching staff, social workers and those specialist education professionals who must remain active during the COVID-19 response to deliver this approach.

Key public services

This includes those essential to the running of the justice system, religious staff, charities and workers delivering key frontline services, those responsible for the management of the deceased, and journalists and broadcasters who are providing public service broadcasting.

Local and national government

This only includes those administrative occupations essential to the effective delivery of the COVID-19 response, or delivering essential public services, such as the payment of benefits, including in government agencies and arms length bodies.

Food and other necessary goods

This includes those involved in food production, processing, distribution, sale and delivery, as well as those essential to the provision of other key goods (for example hygienic and veterinary medicines).

Public safety and national security

This includes police and support staff, Ministry of Defence civilians, contractor and armed forces personnel (those critical to the delivery of key defence and national security outputs and essential to the response to the COVID-19 pandemic), fire and rescue service employees (including support staff), National Crime Agency staff, those maintaining border security, prison and probation staff and other national security roles, including those overseas.

Transport

This includes those who will keep the air, water, road and rail passenger and freight transport modes operating during the COVID-19 response, including those working on transport systems through which supply chains pass.

Utilities, communication and financial services

This includes staff needed for essential financial services provision (including but not limited to workers in banks, building societies and financial market infrastructure), the oil, gas, electricity and water sectors (including sewerage), information technology and data infrastructure sector and primary industry supplies to continue during the COVID-19 response, as well as key staff working in the civil nuclear, chemicals, telecommunications (including but not limited to network operations, field engineering, call centre staff, IT and data infrastructure, 999 and 111 critical services), postal services and delivery, payments providers and waste disposal sectors.

If workers think they fall within the critical categories above, they should confirm with their employer that, based on their business continuity arrangements, their specific role is necessary for the continuation of this essential public service.

If your school is closed, then please contact your local authority, who will seek to redirect you to a local school in your area that your child, or children, can attend.

We are grateful for the work of teachers and workers in educational settings for continuing to provide for the children of the other critical workers of our country. It is an essential part of our national effort to combat this disease.

Lothian to cut back bus services

Lothian has announced its intention to introduce a reduction in services across Edinburgh and the Lothians, subject to approval from the Traffic Commissioner, due to the ongoing Covid-19 situation. 

These service reductions would take effect from Monday 23rd March.  Lothian will continue to operate vital links and will keep customers up to date with the latest information as it becomes available, with a detailed update on service levels for next week issued later today. 

Nigel Serafini, Commercial Director at Lothian, said: “These are extraordinary circumstances we are operating in and teams from across our business are working tirelessly to put plans in place as to how best to deal with this fast-changing situation.

“While the priority of maintaining services is of paramount importance, as the situation develops, we now need to factor in the impact on staffing levels being experienced.

“By introducing a reduced service from Monday, we are aiming to ensure we can continue to provide vital links across the city for those who rely on our services. We would encourage customers to plan their journeys in advance using our mobile app or website and follow our social media channels for updates.”

“The Lothian app offers journey planning tools and real-time service updates, all integrated with Google Maps. Following a recent upgrade, it is also now available in 11 languages.”

It can be downloaded from tfeapp.com.

Reduced rail timetable from Monday

UK Government has worked with rail operators to agree a reduction in rail service levels to help tackle the spread of COVID-19.

  • government and rail operators across the UK agree reductions in service levels following reduced passenger demand as people change their travel patterns to help tackle spread of COVID-19
  • move will keep core services running to ensure those who need to get to work, including emergency services and NHS can continue to do so
  • joint decision also enables important freight services to continue, ensuring sector can support movement of goods and supplies while passenger services continue for those most at need

The government and the UK rail industry have agreed a plan that will see a gradual reduction in train services across the country to reflect lower passenger demand, while keeping vital rail services running.

Operators will continue to run core services ensuring people remain able to get to work, can travel to access medical appointments and the flow of goods continues across the UK.

The move reflects a decrease in passenger demand as people stop all unnecessary travel and decrease non-essential social contact in line with government advice to help stop the spread of the virus. Running reduced services will also help protect the welfare of frontline railway staff essential for day-to-day operations.

Rail services will be reduced from Monday 23rd March and kept under review, with operators providing clear communications to ensure passengers who need to travel are well-informed of the changes.

There will be a gradual move towards introducing reduced service levels on wide parts of the network over the longer term. To minimise disruption, services will be reduced progressively across the network over the coming days.

The plan will also ensure key freight services can continue to move around the country, allowing vital goods to continue to be shipped where needed.

Secretary of State for Transport Grant Shapps, said: “We are taking decisive action to protect the public which means reducing travel for the time being, whilst still ensuring keyworker heroes can get to their jobs to keep this nation running.

“For passengers in crucial roles, including essential workers in our emergency services and NHS, alongside people who need to attend medical appointments or care for loved ones, these changes protect the services they rely on.

“Our railways are at the heart of this country’s transport links, and we continue to work closely with the industry to develop measures that protects operators in these challenging times.”

Robert Nisbet, Director of Nations and Regions at the Rail Delivery Group, which represents train operators and Network Rail, said: “At a time of extraordinary national challenge, the measures rail companies are putting in place with government will preserve services so that we can continue to get key workers to where they need to be, deliver food to supermarkets and get fuel to power stations.

“This is not a decision we take lightly. However, implementing these measures now will mean that we can continue to operate trains over a prolonged period with fewer railway workers, who like so many others are to be commended for putting the needs of the country first, and whose safety remains front of mind.

“We are monitoring demand closely and should it become necessary in the weeks ahead, we will adjust services and timetables to ensure they’re being delivered to best effect where they’re needed most, in accordance with our plan. We would advise anybody who has to travel to check the time of their train on the National Rail Enquiries website before they set out.”

The government has been working together with the operators, freight groups and trade unions to ensure there is a collective focus during this crucial time and to ensure all areas of the industry and its people have the support needed.

Similar measures have been agreed by the Scottish and Welsh governments to ensure this package is implemented across operators in Scotland and Wales. Transport for London has already announced a similar reduction in usual services.

Scottish Transport Secretary Michael Matheson said: “Following discussions with rail industry partners, passenger services will see a reduction as we continue to tackle the coronavirus.

“We know that rail provides an important service in moving passengers and goods around the country. However, we will reach a point where travel is reduced to essential journeys only.

“Moving to a reduced timetable will not only help ensure some passenger services continue to run, it will enable freight to be prioritised so goods and emergency supplies such as medicines can be moved around the country.

“Constructive dialogue has been held with rail unions with discussion focused on protecting rail staff while they make a significant contribution to keeping passengers and goods moving as much as possible in these challenging circumstances.”

 

Coronavirus and charities: latest information from OSCR

The Scottish Charity Regulator (OSCR) is currently open during our standard operating hours.  This is in line with advice from the Scottish Government.  Our services are still available but we are operating with fewer resources, so it will take longer than usual for us to answer queries and process any applications.

The coronavirus (COVID-19) situation is fast moving and developing regularly.  This web page will be updated to reflect any changes that occur so please revisit it regularly to be kept up-to-date.

OSCR, the Association of Chief Officers of Scottish Voluntary Organisations (ACOSVO) and the Scottish Council for Voluntary Organisations (SCVO) are committed to working together to support the sector through the COVID-19 pandemic:

What is Coronavirus?

There are many sources of information about COVID-19.  All charities should read this guidance from the Scottish Government.

The guidance includes advice for non-healthcare settings, and has tips that apply to people working in hospitality settings, leisure facilities, entertainment venues and premises used by community groups.  NHS inform will give you the latest public health advice.

One of the most important things is the basic hygiene measures that you can take to help prevent the spread of the infection.  These include:

  • routine cleaning and disinfection of frequently touched objects and surfaces such as telephones, keyboards, door handles, desks and tables
  • basic hand washing is highlighted as the most effective way of preventing the spread of infection.  Hand hygiene promoted by ensuring staff, contractors, service users and visitors have access to hand washing facilities and alcohol-based hand rub, where available
  • crockery and cutlery in shared kitchen areas should be cleaned with warm water and detergent and dried thoroughly
  • ensuring food such as crisps and sandwiches should not be left open for communal sharing unless individually wrapped.

Gathering information for the sector

To help influence and shape support for the sector, SCVO is asking organisations to share information about the challenges they are facing as a result of COVID-19 and the potential impact.  Please email a summary to experience@scvo.org.uk. Any information would be greatly appreciated.

FAQs

For charities, there are some specific concerns that we have become aware of, and we will cover those briefly below. General frequently asked questions are available here

What if I have to cancel my AGM or other key events/meetings?

The COVID-19 pandemic is likely to have an impact on a number of events over the next while.  This might include the holding of your AGM.  This might make it difficult for you to finalise your annual reports and accounts.

Wherever possible, we would ask you to try to get these to us on time.  All you need to do is log on as usual and scan us your reports and accounts.  However, we understand that it might be difficult for some and we will take an understanding and proportionate approach to this.

It may be that by postponing your AGM, you are not fulfilling what it says in your governing document.  However, we would be understanding and proportionate about that.  We would still ask you to send as much as you can by your deadline, where possible.

While we are currently not planning to extend filing deadlines, we will continue to look at this issue and see how we can best support the sector at this difficult time.

Can we hold our important meetings virtually?

Where it isn’t going to be possible to get together face-to-face, holding meetings virtually could be a good option.  Some charities have specific provisions in their governing documents to allow meetings to take place over the phone or using digital solutions.

However, in the current situation, we are happy that charities hold their meetings in this way even if the governing document doesn’t say anything about this.  This will allow charity trustees to have important discussions and to take decisions at this difficult time.  Where you decide to take this virtual route, you should record that they have done this, thus demonstrating good governance of your charity.

What if my charity could do something to help people directly in our community, but our governing document would prevent us from doing so?

It is a great sentiment to want to do everything you can to help your communities.  However, it is one of the basics of charity law to follow your governing document and make sure that your charity is working within its purposes.  There are many charities who might be better placed than your own to respond in particular circumstances.

On the other hand, you may be uniquely placed to deliver a service or support to a particular community, and a temporary change to your purposes would allow you to do so.  For such cases, we will put in place a process aimed at approving such changes as quickly as possible.  If you feel you fall into this category, you should get in touch with us as soon as you think you want to make some changes.

Can we change our charity’s purposes so we can use our resources to help with the COVID-19 pandemic?

Charities should still apply for consent to OSCR to change their purposes. In this instance, charities need to mark on the application form that the change is in relation to the COVID-19 pandemic so that we can prioritise those applications.

Please do this by adding “(Coronavirus-related change)” next to the Charity name box. Examples of purpose wordings can be found in our guidance.

What if the current situation has a negative impact on my charity?  Should I be reporting it to OSCR as a notifiable event?

Our notifiable events regime was set-up in order that we might play a role in minimising the impact of serious problems and issues on charities.  By hearing about serious problems at a relatively early stage, the aim was to play a more preventative and facilitative role.  Notifiable events do not cover every incident, only those that may have a significant impact on your charity.

The same would apply in the current situation.  We would only need to hear about something if it was likely to have a serious impact on your charity in the longer term.  It might be that your significant fundraising activity for the year takes place at a time, which means it has to be cancelled.  This might be significant in terms of you being able to carry on with your activities and you would want to report that to us.

However, don’t worry.  Reporting does not need to be at the very top of your list.  Making sure you have the time and space with your fellow trustees to make the right decisions for your organisation is the main thing to be thinking about.

As always, make sure you are recording the decisions you make and the reasons for them.  And, if your trustees do think it is going to have a significant impact on your charity, then let us know as soon as you can.

I have heard that people are using the crisis as a way of trying to defraud people?  Is that true?  What can I do to prevent it?

A crisis is a great time to try to exploit people’s fears and vulnerabilities.  This crisis is no different.  There have been some attempts by cyber-criminals to target industries and individuals, usually for short or longer-term financial gain.  A recent BBC article highlighted some of these campaigns, and it is worth a read.

We produced a ‘Fraud and Cybercrime’ factsheet, which outlines some of the basic things you need to be thinking about to avoid becoming a victim of scammers.

Anything else I should be thinking about?

We will continue to review information and analyse the different queries and worries that are coming into us.  Where we think it will help, we will publish extra information.

In the meantime, keep reviewing the Scottish Government information.  This is updated daily and will give you a good overview of what you should be thinking about as charity trustees.

Further sources of information

England’s equivalent charity regulator The Charity Commission issued the following information yesterday:

Understandably, charities are concerned about what to do during the Coronavirus (COVID-19) outbreak, so we have set out our response to the most commonly asked questions.

We want to assure charities that our approach to regulation during this uncertain period will be as flexible and pragmatic as possible in the public interest, whilst helping trustees to be aware of and think about the wider or longer impact of their decisions on their charity.

We will update this page with responses to further questions on an ongoing basis.

Can I cancel or postpone my charity’s AGM or other key meetings?

Coronavirus is having a major impact on charity events and the government’s health advice may lead to some charities having no choice but to decide to cancel or postpone their AGMs and other critical meetings.

If as trustees, you decide it is necessary to do so, you should record this decision to demonstrate good governance of your charity. This is particularly important if it is not possible to hold your AGM which may make it difficult for you to finalise your annual reports and accounts.

Wherever possible, we would ask you to try to get your annual reports to us on time. However, where the situation impacts on the completion of annual returns and accounts, charities with an imminent filing date can call us.

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In the current situation, it is becoming increasingly difficult to hold face-to-face meetings. Some charities have clauses in their governing documents that allow them to meet virtually or to use telephone facilities, so we advise trustees to check their governing document and see if they can make amendments themselves to facilitate changes as to how or when meetings are held.

Where there is no such clause in your governing document and you decide to hold meetings over the phone or using digital solutions, we will understand but you should record this decision and that you have done this to demonstrate good governance of your charity.

What do I need to report to the Charity Commission?

We appreciate that during the coronavirus pandemic the charity sector will face extremely demanding and ever-changing challenges. Charities’ primary interest, and ours, must be looking after the public and the communities that we serve.

It is ultimately the responsibility of the charity trustees to continue to report serious incidents using our current guidelines, and we will continue to ask trustees to use their judgement in deciding whether an incident is significant in the context of their charity and should be reported to us.

We will continue to prioritise those incidents that place individuals at risk, or incidents that have had a significant impact on a charity’s operations and therefore serious harm to the charity’s work.