Hospital workers check in to city hotel

FRONTLINE workers leading the response to the COVID-19 pandemic in Edinburgh are booking in to the city’s largest independent hotel after it committed to offering free rooms and meals.

Since opening its doors on Friday evening to help clinical and medical staff at the capital’s hospitals, Ten Hill Place witnessed more than 232 room nights booked over the weekend into Wednesday, accommodating guests over the coming weeks.

The hotel, owned by The Royal College of Surgeons of Edinburgh (RCSEd) and operated by Surgeons Quarter, is located less than a mile from the Royal Hospital for Sick Children and three miles from the Royal Infirmary of Edinburgh.

It is now calling on even more workers to make use of its 129 bedrooms – and as well as offering a continental packed breakfast it is also now including a free evening meal courtesy of its award-winning catering team.

The huge effort has drawn praise from the RCSEd President, Professor Michael Griffin, regarded as one of the UK’s leading surgeons. He said: “COVID-19 is unlike anything we’ve seen in our lifetimes – and I know the strain it is putting across all aspects of our wonderful health service.

“The team at Ten Hill Place are giving tired workers vital respite to allow them to focus on caring for the country.

“The decision by Scott Mitchell, supported very strongly by myself and our team, to open the Hotel up to healthcare workers who are finding it difficult to get in on public transport was a brave but generous one. We are helping them to help us, our families and our friends as they fall ill from any condition, not just COVID-19.

“We simply can’t put a value on this. The work Surgeons Quarter has been doing is truly outstanding and admirable – everyone at the College is extremely proud.”

Scott Mitchell, Managing Director at Surgeons Quarter, said: “This is a really challenging time for everyone in the world.

“We are happy to be able to play a small part in helping to make the lives of our heroic Medical and Clinical workforce at the frontline of Scotland’s response to COVID-19 that little bit easier.

“We have been taken aback by the positive response to opening the hotel to NHS staff and the wider Medical and Clinical workforce and want to encourage those who are able to take advantage of our city centre location to get in touch.

“Ten Hill Place has 129 hotel rooms which are available to a variety of key workers carrying a valid hospital photographic identity card or similar. Please contact the hotel on 0131 662 2080 or by email at reservations@tenhillplace.com to make your booking.

“We look forward to continuing to welcome and looking after our NHS staff and wider Clinical and Medical workforce over the next few weeks.”

As well as the commitment to hospital staff, the RCSEd has engaged with the Chief Medical Officer to declare its willingness to temporarily convert the hotel, should hospitals overflow.

Surgeons Quarter has also pledged to pay all 76 salaried and contracted staff over at least the next three months, while adding discretionary sick pay at full levels.

Surgeons Quarter promotes, sells and manages all commercial activities held within the RCSEd campus. All profits support the charitable aims of the College which are education, assessment and advancement in surgical standards worldwide.

Ten Hill Place Hotel can be contacted on 0131 662 2080 or reservations@tenhillplace.com

Update on Tesco response to Coronavirus

We wrote to you last week setting out the measures we are taking to provide more of the food that people need, in a safe and clean environment (writes Tesco CEO DAVE LEWIS).

Our colleagues have risen brilliantly to the challenges of recent days, but this challenge is unprecedented and inevitably, despite our hard work and best intentions, not everything has or will go exactly to plan. But we’ll take learnings, we’ll be informed by the latest guidance from the Government, and we’ll keep going.

Importantly, we need your help to do this.

With that in mind, following the Prime Minister’s recent announcement, we wanted to write and update you on the measures we continue to take, and what new things you will begin to see in our stores in the next few days.

Food for all

To ensure more people have access to everyday essentials, we have introduced a store-wide restriction of 3 items per customer on every product line and removed multi-buy promotions.
In product areas where demand is particularly high, we have simplified our range to get more of the most popular products on shelves.
We have introduced a special hour in stores for NHS workers as a thank you for all they are doing. On Sundays, they can browse our large stores and select their shopping an hour before the checkouts open. All we ask is, if you’re an NHS worker, that you bring a form of ID to store, such as an NHS staff card. We have listened to feedback and are looking at how we can extend this to include extra days from next week.
To ensure our more vulnerable and elderly customers can shop for what they need in our large stores, we have prioritised one hour every Monday, Wednesday and Friday morning between 9-10am.
We know that it’s difficult right now to get a delivery slot for online shopping. We are at full capacity for the next few weeks and we ask those who are able to safely come to stores to do so, instead of shopping online, so that we can start to free up more slots for the more vulnerable.
We are looking at every opportunity to increase the number of slots available. As we increase our capacity, we will also set aside more of these slots for our most vulnerable customers.
We have more stock coming into stores every day, with up to double the usual amounts of key essentials arriving – but we need everyone’s help: please buy only what you need, so that there is enough for everyone.

Safety for everyone

To ensure we are doing everything possible to reduce the risk of infection for our customers and colleagues, we will begin to introduce new social distancing measures in stores in the coming days:

Floor markings in our car parks will help you to maintain safe distances when queuing.
Where necessary, we will limit the flow of people coming into our stores to ensure they don’t get too congested.
Hand sanitisers are being placed around our stores for customers and colleagues to use, as well as extra cleaning products to wipe down your trolley or basket.
In some stores, we will introduce directional floor markings and new signage, to create a safe flow around the store.
New floor markings will help you to keep a safe distance from others while waiting to pay.
We are installing protective screens at our checkouts.
Where possible, we will create separate entrances and exits to our stores, so that it’s easier to keep a safe distance from other shoppers.

Supporting our colleagues

We are fully supporting our team of more than 300,000 Tesco colleagues, many of whom will be affected by this situation personally or will need to care for their own loved ones. The countless messages of gratitude I’ve received are testament to the incredible job they are doing, at a time when our stores have never been busier. Your small gestures and kind words really do go a long way.
We have almost 3,000 colleagues over the age of 70 and we are fully supporting them, as well as our vulnerable and pregnant colleagues, with 12 weeks’ fully paid absence.
Colleagues who are in isolation are receiving full pay from their first day of absence, so that nobody finds themselves in a situation where they have to work when unwell.
To help support our team, we are recruiting an additional 20,000 temporary colleagues. We’ve already appointed 12,500 new colleagues, but we will need more. We are also bringing in 8,000 new colleagues in driving roles, and we are training them as fast as we can.

It’s a challenging time for the whole country, but we are committed to playing our part in feeding the nation and to keeping everyone safe.

We also need your help to change the way you shop with us, so here are a few simple requests to help us serve you better:

Please check your store’s opening hours in advance.
Before you leave home, please bring enough bags for your shop. If it’s raining, don’t forget an umbrella too, in case you need to queue outside the store.
Try to shop with no more than one other person, which will help to reduce the number of people in-store at any one time.
Please use our cleaning stations to wipe your trolley, basket, or Scan as you Shop handset.
If possible, use card or contactless payments.
Please avoid shopping during our dedicated times for vulnerable and elderly people, and NHS workers, and be kind to our colleagues as they’re working hard to serve you; we’re all in this together.

We want to thank our suppliers, our colleagues – and especially you, our customers – for understanding and helping.

We know these are some big changes, and we will all need to do our very best to adjust. We will continue to update you as things change.

Together, we can do this.

Dave Lewis

Tesco CEO

Help for the self-employed … but not until June

Chancellor Rishi Sunak made his long-awaited statement on support for the UK’s five million self-employed workers yesterday. That support will not kick in until June at the earliest, however, and does not cover those workers who have been self-employed for less than three years.

This is what he said:

Good afternoon.

Today I can announce the next step in the economic fight against the Coronavirus pandemic, with new support for the self-employed.

Our step-by-step action plan is aiming to slow the spread of Coronavirus so fewer people need hospital treatment at any one time, protecting the NHS’s ability to cope.

At every point, we have followed expert advice to be controlled in our actions – taking the right measures at the right times.

We are taking unprecedented action to increase NHS capacity by increasing the numbers of beds, key staff and life-saving equipment on the front-line to give people the care they need.

That is why it is absolutely critical that people follow our instructions to stay at home, so we can protect our NHS and save lives.

Our action plan to beat the pandemic is the right thing to do – but we know people are worrying about their jobs and their incomes.

Working closely with businesses and trade unions, we have put together a coherent, coordinated and comprehensive economic plan – a plan which is already starting to make a difference:

big employers like Brewdog, Timpsons and Pret have already said that our Coronavirus Jobs Retention Scheme means they can furlough thousands of staff, rather than laying them off. And we are publishing this evening detailed guidance on how the scheme will operate so that other businesses can take advantage, too
small businesses are already benefiting from Coronavirus Business Interruption Loans of up to £5 million, which are interest free for 12 months – with 30,000 enquiries in just four days
local authorities are already informing more than 700,000 retail, hospitality and leisure businesses that they will pay no business rates this year
and the new hardship grants scheme, providing cash grants of up to £25,000 for the smallest businesses, is now up and running

So if any business is struggling, and worrying they may need to lose staff, I would urge you to log on to businesssupport.gov.uk, and look very carefully at what support is available before deciding to lay people off.

I’m proud of what we’ve done so far, but I know that many self-employed people are deeply anxious about the support available for them.

Musicians and sound engineers; plumbers and electricians; taxi drivers and driving instructors; hairdressers and childminders and many others, through no fault of their own, risk losing their livelihoods.

To you, I say this: You have not been forgotten. We will not let you behind. We are all in this together.

So, to support those who work for themselves, today I am announcing a new Self-Employed Income Support Scheme.

The government will pay self-employed people, who have been adversely affected by the Coronavirus, a taxable grant worth 80% of their average monthly profits over the last three years, up to £2,500 a month.

This scheme will be open for at least three months – and I will extend it for longer if necessary.

You’ll be able to claim these grants and continue to do business.

And we’re covering the same amount of income for a self-employed person as we are for furloughed employees, who also receive a grant worth 80%.

That’s unlike almost any other country and makes our scheme one of the most generous in the world.

Providing such unprecedented support for self-employed people has been difficult to do in practice.

And the self-employed are a diverse population, with some people earning significant profits.

So I’ve taken steps to make this scheme deliverable, and fair:

to make sure that the scheme provides targeted support for those most in need, it will be open to anyone with income up to £50,000.
to make sure only the genuinely self-employed benefit, it will be available to people who make the majority of their income from self-employment
and to minimise fraud, only those who are already in self-employment, who have a tax return for 2019, will be able to apply

95% of people who are majority self-employed will benefit from this scheme.

HMRC are working on this urgently and expect people to be able to access the scheme no later than the beginning of June.

If you’re eligible, HMRC will contact you directly, ask you to fill out a simple online form, then pay the grant straight into your bank account.

And to make sure no one who needs it misses out on support, we have decided to allow anyone who missed the filing deadline in January, four weeks from today to submit their tax return.

But I know many self-employed people are struggling right now, so we’ve made sure that support is available.

Self-employed people can access the business interruption loans.

Self-assessment income tax payments, that were due in July, can be deferred to the end of January next year.

And we’ve also changed the welfare system so that self-employed people can now access Universal Credit in full.

A self-employed person with a non-working partner and two children, living in the social rented sector, can receive welfare support of up to £1,800 per month.

The scheme I have announced today is fair.

It is targeted at those who need it the most.

Crucially, it is deliverable.

And it provides an unprecedented level of support for self-employed people.

As we’ve developed the scheme, I’m grateful for the conversations I’ve had with the Federation of Small Businesses, the association of Independent Professionals and the Self-Employed, and a range of trade unions, including the Trades Union Congress.

But I must be honest and point out that in devising this scheme – in response to many calls for support – it is now much harder to justify the inconsistent contributions between people of different employment statuses.

If we all want to benefit equally from state support, we must all pay in equally in future.

These last ten days have shaken our country and economy as never before.

In the last two weeks we have put aside ideology and orthodoxy to mobilise the full power and resources of the British state.

We have done so in pursuit of a single goal: to protect people’s health and economic security, by supporting public services like our NHS, backing business, and protecting people’s jobs and incomes.

What we have done will, I believe, stand as one of the most significant economic interventions at any point in the history of the British state, and by any government, anywhere in the world. We have:

pledged that whatever resources the NHS needs, it will get
promised to pay 80% of the wages of furloughed workers for three months up to £2,500
deferred more than £30 billion of tax payments until the end of the year
agreed nearly 17,000 Time to Pay arrangements for businesses and individuals
made available £330 billion of loans and guarantees
introduced cash grants of up to £25,000 for small business properties
covered the cost of statutory sick pay for small businesses for up to two weeks
lifted the incomes of over four million households with a nearly £7 billion boost to the welfare system
agreed three-month mortgage holidays with lenders and nearly £1 billion more support for renters through the Local Housing Allowance
and today we’ve announced one of the most generous self-employed support schemes in the world

Despite these extraordinary steps, there will be challenging times ahead. We will not be able to protect every single job or save every single business.

But I am confident that the measures we have put in place will support millions of people, businesses and self-employed people to get through this, get through it together, and emerge on the other side both stronger and more united.

Thank you.

The Federation of Small Businesses (FSB) – who spearheaded calls for additional help for those that work for themselves – warmly welcomed the proposals.

Andrew McRae, FSB’s Scotland policy chair, said: “Thousands of people who work for themselves in Scotland will now breathe a sigh of relief. This scheme will provide lifeline cash to self-employed people, with help targeted at those on low and moderate incomes.

“We need to vanquish the myth that those that work for themselves are universally wealthy. People like the local handyman, cleaner and fitness coach will benefit from this support.

“Like many of these government interventions, it will take a number of weeks for this programme to deliver. Therefore, those who qualify should try their banks for interim finance if required, while doing what they can to manage their outgoings. This will be much easier said than done, but with help on its way many of the self-employed will rest a little easier.”

Official figures show that there are 320,000+ self-employed people in Scotland.

Andrew McRae said: “Throughout this crisis, we’ve found Ministers in Edinburgh and London sympathetic and approachable. These governments deserve credit for delivering support to business who face difficult circumstances that are neither under their control nor their fault.”

TUC General Secretary Frances O’Grady said: “With so many of the self-employed facing a collapse in their earnings the Chancellor is right to act.

“This is a welcome step forward for self-employed and freelance workers across the economy, from construction to the creative industries.

“It’s vital that support reaches workers as soon as possible. Many are already dealing with severe hardship.

“Unions look forward to being consulted on how this scheme is rolled out.”

Demand for Childline increases as Scottish schools close

Hundreds of children across the UK counselled over impact of Coronavirus outbreak
Almost 20 per cent of these counselling sessions delivered in the Aberdeen and Glasgow Childline bases

Childline has experienced an unprecedented demand for its services as the Coronavirus (COVID-19) pandemic starts to affect children’s lives.

There have been over 900 counselling sessions with children and young people about Coronavirus so far, nearly two thirds of which (597) took place last week (16-22 March), as parents started working from home and school closures were announced.

Almost 20 per cent (167) of these counselling sessions were delivered from the Aberdeen and Glasgow Childline bases.

Support for children worried about Coronavirus hit a peak on Wednesday 18 March – the day the Prime Minister confirmed UK schools would shut – with Childline delivering 121 counselling sessions on the issue in just one day.

Over half of young people who spoke to Childline last week about Coronavirus were counselled for their mental and emotional health as they struggled to cope with issues like isolation, arguments at home and the removal of professional support from schools and the NHS.

One teenage girl told a counsellor: “I feel really anxious, upset and lonely. The news has made my mental health worse but my CAMHS appointment has been cancelled and school has closed. I’m stuck at home having a horrible time because my sisters are bullying me because I’m autistic.”

NSPCC Scotland are in discussions with the Scottish Government and local authorities to give Childline staff key worker status as they battle to keep the vital service running, and continue to support children through this public health emergency.

While the service has reduced slightly since some volunteer counsellors have been told to self-isolate, it continues to be a lifeline for some of the most vulnerable children.

Last week Childline delivered over 50 counselling sessions with children who were having suicidal thoughts, exacerbated by Coronavirus as they felt trapped and isolated.

Other issues raised have included school work and family relationships, as children sense the seriousness of the situation through their parent’s reactions.

One girl told Childline: “My mum is being very distant with me and I am usually very close to her, it’s really upsetting me. My mum and I have a good relationship but she’s really obsessed with the news and she won’t hug me or get very close to me. It scares me to think this will go on for months. She constantly talks about the Coronavirus and my anxiety is getting worse.”

Most of the young people Childline has been supporting on the impact of Coronavirus are 12-15-year-old girls.

Dame Esther Rantzen, Founder of Childline, said: “Our dedicated volunteers are on the frontline supporting children through this public health emergency, and we couldn’t do it without them.

“Sometimes young people find it difficult to share their anxieties with their parents, for fear of worrying them further. So, it is important that families talk about their feelings, together.

“We are hearing from children who have been cut off from vital support networks such as school, and friends, and that has increased their feelings of loneliness and vulnerability. They may have pre-existing mental health issues which are exacerbated by the current crisis.

“Childline needs your help to let children and young people know that we are still here for them, and if they need someone to turn to, they can contact Childline via our website or on the phone.”

Peter Wanless, CEO of NSPCC, said: “The 24/7 news cycle about Coronavirus is causing huge worry and anxiety in young people – particularly those who are already coping with many other issues in their lives.

“Childline provides an essential service to vulnerable children, some of whom may be in a life-threatening situation, which is why our staff and volunteers are working tirelessly to keep Childline running.

“While we are all facing events unprecedented in modern time keeping children safe and providing them with a space to talk about their concerns is our number one priority.”

As well as calling Childline’s free confidential helpline on 0800 11 11, young people can also send emails to trained counsellors or receive support online via one-to-one chat by visiting childline.org.uk or by downloading the For Me app.

STUC warns employers over contract and health and safety breaches

The STUC has issued a stark warning to employers following complaints from workers about companies keeping open for non-essential work and pressuring employees to present for work even while business was suspended.

It warned employers that they could find themselves in implied breach of contract and face future constructive dismissal claims if judged to be endangering workers. With Government advice making clear that only essential work should continue, the burden of proof would be on the employer to prove they had acted reasonably.

The STUC also said that employers have a statutory duty to risk assess for COVID-19, as it is a ‘substance hazardous to health’, and to put in place a safe system of work.

STUC General Secretary Designate, Rozanne Foyer said: “While many employers have acted swiftly and correctly too many have not. This has caused general confusion and real alarm. Union offices across Scotland have been inundated with calls from members. Meanwhile the STUC is fielding questions by the minute from worried workers.

“Our advice to workers is clear, contact your union for support, join a union and in the meantime contact the STUC for advice. Speak to other workers and make a joint demand of the employer to present clear justification of a decision to compel you to work.

“Contact your health and safety rep if available or otherwise insist on seeing the full risk assessment your employer is obliged to undertake.”

Trams construction work to halt

Construction on Edinburgh’s Trams to Newhaven project will stop this week to protect the safety of workers and residents during the current coronavirus outbreak.

The Council’s decision to instruct contractors Morrison Utility Services (MUS) and Sacyr Farrans Neopul (SFN) to cease site works follows advice from Scotland’s First Minister that all construction sites should close, unless the project being delivered is essential.

SFN and MUS will make sites on Leith Walk, Constitution Street, Lindsay Road and Ocean Drive safe by the end of the week before shutting down. This time is required given the complex nature of the project. Following on from shutdown there will be contractors on site as necessary for safety and security checks, in line with current social distancing guidance.

Work will continue off-site, again operating to strict social distancing guidelines, including design, planning and scheduling, as well as drawing up a remobilisation strategy for returning to the site once restrictions are lifted. The project team will also be closely liaising with MUS and SFN to look at ways of mitigating the impact of work stopping on the wider project.

Council Leader Adam McVey said: “The health and wellbeing of workers delivering key infrastructure schemes like Trams to Newhaven – and those who live nearby – is of utmost importance to us, which is why we’ve been working with contractors, to halt work since the Scottish Government guidance was issued.

“Of course, this will impact on the wider project, but nothing is more important than the public’s safety. We will, of course, be working with contractors to mitigate the impact of these necessary actions and carefully planning our strategy for returning to the site once restrictions are lifted.

Depute Leader Cammy Day said: “We’ve listened to national advice and the message is clear – we must limit our interactions with others during this crucial period. This is a major decision, and we remain committed to delivering the tram to Newhaven, but right now it is absolutely necessary if we are to limit the impact of coronavirus on the city and country as a whole.

“We are making every effort to protect the public while delivering core services and I would encourage people to do their own bit by observing rules on social distancing and looking out for one another where possible.”

SFN Project Director Alejandro Mendoza said: “We fully back the decision and guidance from the Government this week to shut down construction sites during this period of great uncertainty.

“These are extremely challenging and concerning times for all and we will do what is necessary for our staff and the public to help stop the spread of this virus.

MUS Project Director Mike Thomson said: “The health of our staff, and the residents and businesses in the local community, is our number one priority so we understand and support the decision to temporarily stop work.

“We will be working hard over the next few days to make the site safe and secure for the shut down period.”

While traffic management due to be installed on Leith Walk on 28 March will be postponed, existing traffic management on Constitution Street, Lindsay Road and Ocean Drive will remain.

Safety and security checks following shutdown will include, but will not be limited to, fenced-off worksites, traffic management signage, diversion routes, logistics hubs and the main compound and satellite offices. This will be in line with current social distancing guidance.

Logistics hubs on Mitchell Street will also close. The project’s contact centre will remain operational for any queries.

Other major infrastructure schemes being carried out by the Council across Edinburgh are currently under urgent review in light of UK and Scottish Government guidance, with updates to follow.

Several service changes have been implemented by the Council this week to help limit the impact of the coronavirus outbreak in Edinburgh. These include the suspension of pay and display parking charges, closing play parks and games areas and establishing Local Critical Resilience Centres.

Further information on services, support and how to report any concerns can be found on the Council website. If you’re experiencing an emergency or critical situation, please call 0131 200 2000.

Find out more about Trams to Newhaven online.

Volunteer Edinburgh – Coronavirus update

It goes without saying that this is the most unprecedented of times. There has already been a large volunteer response and over the coming weeks this will evolve and what is needed will change also (writes Volunteer Edinburgh Chief Officer PAUL WILSON).

At Volunteer Edinburgh we have been working flat out to adapt and respond and I know all of you will have been doing so too.

We thought it important to let you know what we have done so far and what we are going to do in response to the Coronavirus pandemic.

Advice on being a good neighbour

Many people around the city are wanting to help within their communities and our message is very much think local, act local. Just be a good neighbour. This is especially important given the current restrictions on movement.

We have a lot of advice for people who want to be good neighbours on our website here and we also have information for individual citizens on how to so this safely. This information is evolving constantly so please continue to refer people to it.

Do you need volunteers?

I know many volunteer involving organisations across the city have been adjusting and adapting to the current crisis. Your available volunteer numbers may well be down as a result of self-isolation or it may be that there are more or different opportunities that you need volunteer support with. We are being approached by many people who want to volunteer. If you need volunteers please use our existing online advertising routes here.

If you have not used this before and need support to do so contact us on 0131 225 0630 or email paul.bennett@volunteeredinburgh.org.uk.

If your opportunity is COVID-19 related please use COVID-19 in either the title or the role description as this will mean your opportunity is automatically added to our COVID-19 volunteering opportunities listing.

Appeal to volunteer managers

If you are an experienced volunteer manager but you are not currently engaging or managing volunteers, for whatever reason, we are looking for your help. If you think you can support some of the work that we will be doing over the coming weeks please let us know by contacting javier.tejera@volunteeredinburgh.org.uk.

We are currently working hard to coordinate a wide volunteer response to support vital services over the coming weeks. We are likely to need some help from volunteering professionals. So if you think you can help please let us know.

Engaging new volunteers at this time

Anyone engaging new volunteers during this crisis knows that normal best practice processes that we use may be difficult to maintain. It is important to consider how you can adapt your practices and be pragmatic while safely engaging volunteers. It may not be possible to get references for example. Social distancing requirements may make orientation challenging. Here are a few ideas which you might find useful:

Can you put your applications on line? Perhaps consider using Google Docs?

Can interviews and indeed orientation/induction be done via Skype/Zoom/WhatsApp?

References are likely to be impracticable at the moment. Can you ask for people to verify their identity more than you usually do? Remember many larger employers will undertake a variety of checks on employees, so if someone can prove they work for a particular company consider whether that can provide you with additional confidence.

Can you record your orientation/induction on a phone so that you can use it repeatedly? This is not the time to be worrying about production values!

You can find out further information about regulated work and PVGs here.

If you have a genius idea on adapting your volunteer recruitment please share it with us and we will let people know.

Inspiring Volunteer Awards

Of course our Inspiring Volunteer Awards which were scheduled for Wednesday 3 June have now been postponed. No decision of a new date has been made for the moment.

Rest assured that we will keep in touch when any further action or decisions have been made. If you have any questions then please contact events@volunteeredinburgh.org.uk.

Support from EVOC

Our Third Sector Interface partner EVOC would like to know what support organisations might need from them at this time. Please take a moment to complete their survey.

EVOC are also soon to launch a downloadable resource which will detail some of the emerging third sector and community groups work across the city. Remember that EVOC can signpost your organisation to networks or to similar organisations who are looking to collaborate around themes. For this contact info@evoc.org.uk.

If organisations are looking to source free training on anything that this is useful at the moment, can they email requests to julieanne.hill@evoc.org.uk for more information.

Thank you,

Paul J Wilson

Chief Officer of Volunteer Edinburgh

Government launches Coronavirus Information Service on WhatsApp

The UK Government has launched a GOV.UK Coronavirus Information service on WhatsApp.

The new free to use service aims to provide official, trustworthy and timely information and advice about coronavirus (COVID-19), and will further reduce the burden on NHS services.

This will help combat the spread of coronavirus misinformation in the UK, as well as helping ensure people stay home, protect the NHS and save lives.

The GOV.UK Coronavirus Information Service is an automated ‘chatbot’ service which will allow the British public to get answers to the most common questions about coronavirus direct from government.

The service will provide information on topics such as coronavirus prevention and symptoms, the latest number of cases in the UK, advice on staying at home, travel advice and myth busting.

The service will also allow the government to send messages to all opted-in users if required.

To use the free GOV.UK Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.

A set of menu options is then presented which the user can choose from and then be sent relevant guidance from GOV.UK pages as well as links to GOV.UK for further information.

Matt Idema, Chief Operating Officer, WhatsApp, said: “At difficult times like these, people are using WhatsApp more than ever to connect with and support their friends, family and communities.

“We are pleased to be able to provide the UK Government with the communications tools to help them answer the public’s questions about the virus with reliable, timely health advice, in order to keep people safe.”

Prof Yvonne Doyle, Medical Director, Public Health England, said: “This service will help us ensure the public has a trusted source for the right information about coronavirus, updated with the latest public health guidance and providing assurance that they are not misled by any of the false information circulating.

Other recent Government communications include:

Earlier this week the government texted people across the UK to inform them of the new rules announced by the Prime Minister on 23 March 2020. Details here – https://www.gov.uk/government/news/coronavirus-sms-messages

The Government has also sent text messages to the vulnerable as part of the shielding package announced by the Prime Minister on 22 March 2020.

Details here – https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19

Coronavirus: Scotland forms new expert group

A new expert group providing additional scientific analysis of the impact of COVID-19 in Scotland has been announced by the First Minister.

As the number of cases increases, it is important that we have the fullest possible understanding of exactly how COVID-19 is spreading in Scotland.

Professor Andrew Morris, Professor of Medicine at the University of Edinburgh and Director of Health Data Research UK, will chair the Scottish Government COVID-19 Advisory Group.

He will be supported by vice chair, Professor David Crossman, Dean of Medicine at the University of St Andrews and Chief Scientific Advisor for Health at the Scottish Government.

The group will supplement the advice coming to the four nations from the Scientific Advisory Group on Emergencies (SAGE) to further strengthen Scottish Government modelling work informing national and local decisions in Scotland during the pandemic.

Chief Medical Officer Dr Catherine Calderwood (above) said: “We are facing an unprecedented situation and it’s crucial we not only follow the latest scientific advice coming from SAGE, but establish what that means here in Scotland on a local level.

“It’s vital that we are well equipped to deal with all possibilities as this outbreak grows globally and this advisory group will play a key role in developing our understanding of the virus and its impact on Scotland.

“We will continue to work closely with the UK Government, Welsh Government and the Northern Ireland Executive as part of a coordinated response to this virus.”

Read the COVID-19 Guidance for Non-Healthcare Settings.

The latest numbers of test results are published at 2pm each day on the Scottish Government website.

Updates on public health advice for coronavirus can be found on the NHS Inform website, and a free helpline has been set up for those who do not have symptoms but are looking for general health advice: 0800 028 2816.

Common symptoms of coronavirus include:
• fever or a temperature of above 37.8°C
• persistent cough

PM’s daily briefing: Wednesday 25 March

Good afternoon. Thank you for joining us for today’s daily briefing on coronavirus.

I would like to update you all on the government’s plan to defeat the virus and on the latest developments.

I am joined once again by our Chief Medical Officer, Professor Chris Whitty, and the Chief Scientific Advisor, Sir Patrick Vallance.

From the very beginning of this crisis I have followed the advice of our world-leading scientists.

To defeat coronavirus by taking the right measures at the right time.

What everyone needs to recognise is that our NHS – like any world-class health service – has only limited numbers of doctors, nurses and specialist equipment.

So, the more people who become sick at any one time, the harder it is for the NHS to cope.

And so it is vital to delay the spread of the disease and reduce the number of people needing hospital treatment at any one time.

That is why we have given the clear instruction that people must stay at home – unless they have one of the reasons we have set out.

And, with your help we will slow the spread of the disease.

I want to thank everyone who has been following the clear rules that we set out on Monday.

And I want to thank everyone in the NHS, the front line of the fight against coronavirus.

And of course all our public services.

Our teachers and our school staff, the transport workers, police officers,

And everyone who is keeping this country going.

But I also want to offer a special thank you to everyone who has now volunteered to help the NHS.

When we launched the appeal last night we hoped to get 250,000 over a few days.

But I can tell you that in just 24 hours 405,000 people have responded to the call.

They will be driving medicines from pharmacies to patients.

They will be bringing patients home from hospital.

Very importantly they’ll be making regular phone calls to check on and support people who are staying on their own at home.

And they will be absolutely crucial in the fight against this virus.

That is already – in one day – as many volunteers as the population of Coventry.

And so, to all of you, and to all the former NHS staff who are coming back now into the service.

I say thank you on behalf of the entire country.

Now I want to take some questions but finally I want to remind everyone of our core policy:

Stay at home

Protect the NHS

And save lives.