Benefits: break the barriers

The UK and Scottish Governments must work more closely together to ensure people get the benefits they are entitled to, a new report by the Scottish Parliament’s Social Security Committee has said.  It is estimated that currently billions of pounds in benefits go unclaimed every year.

The Committee welcomed the Scottish Government’s statutory duty to have a benefit uptake strategy and praised the Scottish Government for their attempts to increase the take-up of devolved benefits.

However they expressed express alarm at the DWP’s lack of benefit take-up strategy. The Committee suggested that Social Security Scotland could take the lead on driving forward uptake strategies for both devolved and reserved benefits.

The report raises concerns about the lack of accurate data on estimating eligibility and take-up, meaning the full extent of the problem is not known. The Committee recommended the UK and Scottish Government commission joint research to improve the data available.

The Committee also highlight the continuing barriers which can mean people do not claim benefits they are entitled to. These include the stigma of claiming, people being unaware of what they are entitled to, onerous application processes, and those living in rural Scotland facing geographical barriers.

The report also warns that the current ‘digital by default’ approach in Universal Credit is excluding people who are not IT literate or don’t have access to the internet. The Committee wants all benefits to be available through multiple application channels.

Bob Doris MSP, Convener of the Social Security Committee said: “It is simply not good enough that billions in benefits continue to go unclaimed every year. Given one of the DWP’s stated aims with Universal Credit was to increase take-up, the fact they have no strategy to achieve this is deeply alarming.

“It is absolutely vital we get more accurate data on the numbers entitled to benefits so that any communications strategies can be targeted at those in need who are missing out.

“Data sharing across Governments and agencies is a key factor in improving take-up rates and we are adamant that GDPR must not be used as an excuse to not share data. It’s also crucial that welfare agencies are adequately funded and we are seeking increased and sustained funding for these agencies going forward.

“Our evidence has made it clear that both governments must do more to work productively together to ensure people receive the benefits they are entitled to and remove any barriers which mean people miss out.”

The convener added: “We have also heard concerns over a possible policy spillover issue where if the Scottish Government increases the uptake of a reserved benefit, then they may have to financially compensate the UK Government.

“That’s unacceptable. We need urgent clarity on this issue and a far greater level of coordination for maximising benefit take-up, whether devolved or reserved, is required”.

benefit take-up report

Sixteen year old Scots won’t face PIP ordeal

The Scottish Government will use its new benefits powers to remove the need for children to take part in Department for Work and Pensions (DWP) Personal Independence Payment (PIP) assessments.

Under current DWP rules, children getting Disability Living Allowance for Children are asked to apply for PIP six months out from their 16 birthday, but under the Scottish Government changes, young people will continue to get DLA Child, as long as they remain eligible, up to the age of 18.

This means that they will not need to do a DWP PIP application or assessment – which many people say are stressful.

The change comes as the Scottish Government takes full responsibility for disability benefits from April this year.

Social Security Secretary Shirley Anne Somerville said: “We know from people like June Jamieson, a parent who has had direct experience of the current system, that making the transition from child to adult services can be a challenging time for their child and family.

“Adding to this, young people may be going through changes in a number of other areas of their life at the same time. We’ve also been told that the fact that this transition is to PIP, creates even more stress and anxiety.

“This is why we are using our new social security powers to extend the eligibility,  ease the pressure on families and make sure young people in Scotland have adequate time to move from children to adult social security support.

“Our priority for people already getting this support from the DWP is to move them over in a safe and secure way and make sure that people get the financial support they expect, when and where they expect it.”

Ms Jamieson, from Edinburgh, has recently applied for PIP for her son Alex, who turned 16 in January. She said: “So many things are happening in a child with additional needs life when they turn 16, for example they need to think if they are staying on at school, and parents may need to apply for guardianship.

“It will really take the pressure off lots of other families not to have to worry about this. Although Alex won’t benefit from the changes I am really pleased that other people will. I have the fear of the unknown waiting to hear the outcome of his PIP application.”

More ways to apply for new benefit

Applications for the new Child Disability Payment will be available online, face-to-face and by telephone – for the first time ever.

The Scottish Government is introducing the new benefit this summer, replacing the UK Government’s Child Disability Living Allowance.

By offering a variety of ways for people to apply, the Scottish Government wants to make it as easy as possible for those applying when this first disability benefit opens to new claimants. Paper-based applications are the only possible method under the current UK Government system.

Other improvements include:

  • local delivery staff across the country to provide pre-application support
  • rolling awards with a maximum review period of ten years when the condition of applicants is unlikely to change
  • the option of financial short-term assistance if a person challenges a decision to reduce or stop their disability payment
  • Child Winter Heating Assistance will provide a £200 payment to families with disabled children who receive the highest rate of payment

Social Security Secretary Shirley-Anne Somerville said: “We want to remove barriers to accessing the financial support people are eligible for and end the stress and anxiety felt by those using the current UK Government system.

“Offering different, convenient ways to apply, as well as consistent, considerate and sensitive support through the application process, will transform the experience for parents, guardians and carers applying for their loved ones.

“These are the improvements people have told us matter to them. By listening to those with experience of the social security system we can create a system from the ground up that meets the needs of the people of Scotland.

“It is a system that recognises that social security is a human right and will treat people with fairness, dignity and respect.”

Funeral Support Payment to be increased

Extra support will be made available for people on low income benefits to pay for the cost of a funeral.

The Funeral Support Payment’s rate for expenses such as funeral director fees, a coffin, and flowers, is to be increased from £700 to £1,000 for all applications received from 1 April.

The Funeral Support Payment is made up of three separate parts: burial or cremation costs; travel costs; and a standard rate for other expenses – and it is this element which is being increased.

Introduced in September last year, the Funeral Support Payment replaced the UK Government’s Funeral Expense Payment in Scotland, greatly increasing eligibility. It is intended to help alleviate the burden of debt faced by those on low income benefits when paying for a funeral.

Social Security Secretary Shirley-Anne Somerville said: “At a time when families are struggling to come to terms with the death of a loved one, the last thing they need is extra financial stress.

“I am proud we are increasing the standard rate by 40% to £1,000 to support those paying for a funeral just months after introducing this important new payment.

“This increase, alongside the extended eligibility we have introduced, means the Funeral Support Payment is there to ease the pressures on up to 5,000 people annually at such a difficult time in their lives. So far the total average pay-out has been around £1,500.

“This benefit is part of the new Social Security system we are building from scratch for the Scottish people, with fairness, dignity and respect at its heart.”

The flat rate payment for other expenses may be used towards any other funeral expenses such as funeral director fees, a coffin, and flowers.

Those eligible for the Funeral Support Payment must be living in Scotland, have had the nearest relationship to the person who has died, be financially responsible for the funeral and be on a qualifying benefit or tax credit (e.g. Income Support, Jobseekers Allowance, Universal Credit, Employment and Support Allowance, Pension Credit, Housing Benefit, Child Tax Credit, Disability or severe disability element of Working Tax Credit).

Around 5,000 people are expected to be supported annually by the payment.

For more information or to apply online go to: https://www.mygov.scot/funeral-support-payment/

Scotland in crisis

The amount given in crisis grants to those most in need has increased by more than a third, latest figures show. The Scottish Welfare Fund paid out a total of £3.2 million in crisis grants between July and September 2019 – 34% more than the same period the previous year.

The Scottish Welfare Fund is distributed by local authorities and provides Crisis Grants and Community Care Grants.

Crisis Grants help families on low incomes with unexpected expenses arising out of an emergency or a disaster. Community Care Grants help those on low incomes live independently in the community or to help people maintain their home in the face of exceptional pressure.

The most common reason families said they applied for emergency funding was because their benefits or other income had been spent – up 33% on the previous year.

Estimates suggest the UK Government’s social security spending in Scotland is set to reduce by £3.7 billion per year by 2021. In addition, the benefit freeze and benefit cap are now in their fourth year.

Social Security Secretary Shirley-Anne Somerville said: “This is the latest evidence that the UK Government’s swingeing benefit cuts are hitting the poorest in Scotland hardest.

“The large increase in people applying for emergency funding shows how much those on low incomes are struggling just to make ends meet.

“The Scottish Government will not stand by and let people who are already in need continue to face a reliance on food banks and the stress of debt and rent arrears.

“That’s why we are continuing to spend over £100 million each year to mitigate the worst effects of the UK Government welfare cuts – part of the £1.4 billion we spent last year to support low income households.

“This is money we should be able to invest elsewhere to help pull people out of poverty but we instead we need to use it to protect the most vulnerable in our communities.

“We are introducing the Scottish Child Payment to tackle child poverty head on which will start for eligible families with a child under six by Christmas. But there is no doubt that without the cuts inflicted on families by the UK Government this could go so much further.”

170,000 children eligible for ‘game-changing’ new benefit

poverty family JRF

Applications will be taken in advance for Scottish Child Payment to help with expected high demand.

An estimated 170,000 children will be eligible for the new £10 weekly Scottish Child Payment when it goes live later this year.

To help manage demand, families will be invited to apply in advance of the benefit being introduced in the autumn. Parents will be able to apply by post, phone and online.

Applications will be assessed for eligibility in the autumn with the first payments made by Christmas.

In an additional move to assist families, Best Start Grant payments, Best Start Foods and the new Scottish Child Payment will all be available through a single application – making it more straightforward for people to access the money they are entitled to.

Social Security Secretary Shirley Anne Somerville said: “The Scottish Child Payment has rightly been described as game-changing in terms of the potential to reduce child poverty.

“That is why we are doing everything we can to introduce this as early as possible, whilst ensuring we do so in a way that is safe and secure and protects implementation plans for the other social security benefits.

“When we launched the Best Start Grant payments we experienced significant demand with 14,000 applications in the week that we opened the School Age Payment. With 170,000 children from approximately 140,000 households expected to qualify for Scottish Child Payment, eligibility is on a unprecedented scale and, as this is a recurring payment, it also brings additional complexity.

“We are gearing up to process applications carefully, accurately and efficiently. We are building capacity across our processes, systems, premises and people. And with the roll-out plan, we are asking families to help us by getting their applications in early so that we can process and start making payments as quickly as possible once this new benefit has been introduced.”

What a waste: Holyrood spends £100 million to mitigate Tory welfare cuts

This year more than £100 million has been spent to mitigate the effects of UK Government austerity and this money could have been better spent on more anti-poverty measures, Social Security Secretary Shirley-Anne Somerville has said. Continue reading What a waste: Holyrood spends £100 million to mitigate Tory welfare cuts

Person-centred reform to disability payments “will reduce anxiety and stress”

A sea change in social security policy to reduce the anxiety and stress associated with the current UK Government disability payments process has been given strong public support.

A consultation found that Scottish Government proposals for a person-centred approach was favoured over the current ‘one-size-fits-all’ system of the UK Government.

The new Scottish social security system has fairness, dignity and respect designed in from the start. Measures will include:

  • face-to-face pre-application support delivered across the country
  • a multi-channel approach for submitting applications, including telephone, paper-based and face-to-face
  • clear eligibility criteria
  • simplified application form
  • enhanced role for carers in provision of evidence
  • greater choice and control over the timing and locations of assessment, with home-based assessments provided where required
  • profit making companies will not be involved in carrying out assessments for disability payments

This contrasts with the UK Government system which users have criticised for having complicated and inaccessible application routes, unnecessary face-to-face assessments and inaccurate reports.

Social Security Secretary Shirley-Anne Somerville said: “I have heard from far too many ill and disabled people who currently know only of stigma, stress and anxiety when it comes to accessing welfare support and fear the ‘dreaded brown envelope’ from the Department for Work and Pensions. 

“That is why I want a sea change in accessing disability payments. A new system designed from the ground up – together with users themselves – that puts people first.

“We are supporting people to access the financial support they are entitled to and actively seeking to move away from the stigma of benefits to recognise they are an investment in our people.

“That means a process that is clear and accessible from start to finish and ensures people understand how and when their application will be dealt with.

“It is part of our promise to the people of Scotland that our social security system is a public service and will treat everybody with fairness, dignity and respect.”

Disability Assistance in Scotland

Disability Assistance Consultation responses

 

 

New benefit for young carers launches next week

Teenage carers in Scotland will be the first in the UK to be given financial support thanks to a new Scottish Government grant. A new benefit will open for applications on Monday, with the Scottish Government investing £600,000 to support almost 2,000 young carers in 2019/20.

The Young Carer Grant will be available for 16, 17 and 18 year olds who spend an average of 16 hours caring for someone who receives a disability benefit. Continue reading New benefit for young carers launches next week