Automatic awards to make accessing family benefits simpler

Plans have been announced to automatically pay the Best Start Grant Early Learning and School Age Payments to parents and carers who already receive Scottish Child Payment when their children become eligible.

The change will be introduced later this year when Scottish Child Payment is extended to under-16s and increased to £25 per child, per week.

This builds on extensive work already done to make applying for the Scottish Government’s five family payments as straightforward as possible.

It includes the ability to apply for all children in a household on a single form. The form can be completed online, by phone or on paper. Parents and carers contributed to the design of the form to make sure the language was clear and easy to navigate.

As set out in the recent Tackling Child Poverty Delivery Plan ‘Best Start, Bright Futures’, the introduction of automatic awards will remove the need for eligible families receiving Scottish Child Payment to reapply when their child becomes eligible for the Early Learning and School Age Payments.

This will mean less paperwork for tens of thousands of families and ensure that families automatically receive the support to which they’re entitled.

On a visit to FARE Scotland in Glasgow, Minister for Social Security, Ben Macpherson said: “Tackling child poverty is a key mission for the Scottish Government and automating payments, where we already have all of the information we need to do so, will mean parents and carers automatically getting the financial support they are eligible for paid directly to them.

“Since launching Best Start Grant in December 2018, we’ve made more than 177,000 payments, totalling £55.3 million in support, families who need it most. Automating payments, where we can, will enable us to help even more families.

“We are committed to making sure that receiving our five family payments is as straightforward as possible. Automatic awards, increasing Scottish Child Payment to £20, and again to £25 by the end of the year, and uprating eight Scottish benefits by 6% are some of the ways we are using our limited social security powers and resources to help families in need.”

Jimmy Wilson, Chief Executive of FARE Scotland, said: “There are families who aren’t aware of all the benefits to which they’re entitled so anything that can be done to make the process simpler is to be welcomed.

“It’s more important than ever that people understand the help which is there for them.

“The advantages in having automatic awards could be significant. We hope this move has a positive impact on take up rates which could help to reduce and prevent child poverty and support family wellbeing.”

  • Best Start Grant Early Learning Payment and Best Start Grant School Age Payment are part of a package of Five Family Payments. This package also includes Best Start Grant Pregnancy and Baby Payment, Best Start Foods and Scottish Child Payment. By the end of 2022, the Scottish Government’s package of Five Family Payments for low-income families will be worth up to a maximum of over £10,000 by the time a family’s first child turns 6, and £9,700 for second and subsequent children
  • The Early Learning Payment opened for applications on 29 April 2019 and provides £267.65 per child to support child development, for example travel costs, changes of clothes for messy play, trips out and toys for home learning
  • The long application window, from 2-3½, captures the 2 common ages for starting nursery, depending on whether parents qualify for a free nursery place when the child is 2 or 3. There is no requirement to take up a place at nursery to qualify for a payment
  • The School Age Payment opened for applications on 3 June 2019 and provides £267.65 per child to help with the costs of preparing for school, for example educational toys or after school activities. Eligibility is based on the child’s age and relates to when a child is first old enough to start school. The application window runs from 1 June in that year until the last day in February the following year. There is no requirement to take up a place at school to qualify for a payment
  • Between launching on 10 December 2018 and 28 February 2022, more than 177,000 Best Start Grant payments had been authorised. This figure does not include Best Start Foods
  • In 2022-23 we expect 52,000 households will receive £18 million of support through Best Start Grant (Scottish Fiscal Commission report published 9 December 2021). With projected take up rates of 76% for Pregnancy and Baby first births, 77% for Pregnancy and Baby subsequent births, 82% for Early Learning Payment and 80% for School Age Payment
  • The Scottish Fiscal Commission (report published 9 December 2021) has forecast that 20,000 people will receive the Early Learning Payment and 22,000 people will receive the School Age Payment during the 2022-23 financial year
  • Eligible families, and carers can find out more and apply at mygov.scot/beststart or by calling Social Security Scotland free on 0800 182 2222

Social Security Scotland: Adult Disability Payment pilots begin today

The new Adult Disability Payment will open for applications today (Monday 21 March) for people living in three pilot areas.

People aged between 16 and state pension age who are disabled, have a long-term health condition or a terminal illness living in Dundee City, Perth and Kinross and Western Isles council areas can apply.

Adult Disability Payment will replace the UK Government’s Personal Independence Payment (PIP) in Scotland.

People with ongoing awards of Personal Independence Payment and Disability Living Allowance do not need to make an application for Adult Disability Payment. Their awards will transfer to the Scottish social security system automatically from summer 2022.

Further council areas will be introduced in phases until Adult Disability Payment is rolled out nationally on 29 August 2022.

Minister for Social Security Ben Macpherson said: “Social security is a human right and none of us know when we might need it – it is a shared investment to help build a fairer society, together. We are developing a system that is rooted in trust to make sure people can access the support that they are entitled to.

“Launching this first Adult Disability Payment pilot is a significant milestone, as we start to deliver our biggest and most complex benefit. We are taking a positive and compassionate approach to delivering disability assistance, centred around our principles of dignity, fairness and respect.

“We know people have found applying for disability benefits stressful in the past. That is why we have listened to their experiences and have designed our service to work for people, not against them.

“We are ensuring that accessing Adult Disability Payment is as straightforward as possible and we will always start from a position of trust. Importantly, in the Scottish system no one will be subject to Department for Work and Pensions style assessments and we will never use the private sector to carry out health examinations.

“There won’t be any degrading functional examinations, such as asking a client to ‘touch their toes’.. These changes have been welcomed by those with lived experience, who we have worked with to design this benefit.

“People will only be invited to a consultation on occasions when we require more information so we can make a decision. This will be a conversation with a health and social care professional to understand how an individual’s disability or health condition impacts them.

“We are committed to giving people timely decisions, but our priority is making the right decisions first time and sometimes this may take a bit longer. This will reduce the need for people to go through a redetermination or appeal.

“Adult Disability Payment is there to support people to live well and provide security at the most difficult of times. I would encourage those who think they could be eligible to check and apply.”

Tracy McNally, Director of Dundee Citizens Advice Bureau said: “Helping people with social security payments, and disability payments in particular, is one of the biggest things we do and we’re excited that Dundee is one of the pilot areas for the roll out of adult disability payments.

“It’s really important that the new system is rooted in dignity and respect for applicants, and doesn’t cause unnecessary stress or anxiety.

“We’d encourage anyone who may eligible for the support to apply, and if anyone ever needs help or advice on social security issues, your local CAB is here for you.”

2022 will be biggest year yet for benefits in Scotland

The introduction of Adult Disability Payment and extension of Scottish Child Payment to children under 16 will see a major increase in the number of people eligible to receive Sottish benefits in 2022.

The Scottish Child Payment will increase to £20 from April, giving increased support to 111,000 children under the age of six. Its extension to children under 16 by the end of 2022, subject to the DWP making data available, will see the number of eligible children more than double to 400,000.

Adult Disability Payment, the twelfth benefit and most complex to be introduced so far, will replace the UK Government’s Personal Independence Payment. It will be phased in from March, with nationwide rollout at the end of August.

To support this, Social Security Scotland is in the process of recruiting up to 2,000 people by autumn 2022 with the first new recruits set to start early in the New Year – the biggest expansion since its formation in 2018, creating jobs and a boost to local economies.

Minister for Social Security Ben Macpherson said: “2022 will be our biggest year yet in building a new social security system for Scotland with the powers we have. The major milestones of introducing Adult Disability Payment and extending Scottish Child Payment will be transformative for many people with a disability or health condition and for families on low incomes.

“By the end of 2022 we aim to have extended the Scottish Child Payment to all those under the age of 16 – subject to the DWP making data available – increasing eligibility to around 400,000 children.

“From April the doubling of our Scottish Child Payment will significantly help us to reduce child poverty and build a fairer society.

“The £20 payment per child per week will be four times what was originally asked for by anti-poverty campaigners and we hope to lift 40,000 Scottish children out of poverty in 2023/24.

“Applying for Adult Disability Payment from Social Security Scotland will be different to applying to the DWP, as we will deliver a much improved experience.

“There will be no private sector involvement, we have removed DWP-style assessments and any consultations that are necessary will be person centred and won’t include functional examinations.

“We’ll start from a position of trust. Also, we are offering a range of ways to make an application, including online, by post, over the phone or face-to-face; and, in contrast to the current DWP system, we’re removing the burden from individuals to provide supporting information – instead the onus will be on Social Security Scotland to collect the information we require.

“We’ll also fast-track clients who are facing a terminal illness and we will follow the judgement of clinicians instead of being tied to fixed periods of life expectancy.

“As well as the positive impact of paying benefits, Social Security Scotland is also growing as an employer. This rapid development is not only making a difference in our communities but is also creating long-term secure employment across the country, and a £280 million contribution to our wider economy – something we can all welcome.

“Scotland’s social security system is built on the values of dignity, fairness and respect, and these are the principles which will always guide us as we develop this important public service.”

Citizens Advice Scotland Chief Executive Derek Mitchell said: “Citizens Advice Scotland supported the introduction and then doubling of the Scottish Child Payment because we know the difference it can make to families across the country.

“We’d encourage everyone eligible for the payment to apply and claim, that’s how our welfare state works – we all pay in and get the support we are entitled to when we need it. 

“With the cost of living starting to really bite people can get help and advice from the Citizens Advice network to see what support they are entitled to. We’ve been helping people for over 80 years and unlocked £147 million for people last year.”

Independent advocacy support service for disabled people

New service will launch in the New Year

Disabled people are to benefit from a ground-breaking new advocacy service which will support access to Scotland’s social security services.

The Scottish Government has committed £20.4 million over the next four years to the provision of the new and free programme, unique in the UK.

It will offer advocacy support to disabled people looking to access Scottish social security benefits.

These include current and future disability benefits such as Child Disability Payment, Adult Disability Payment and Pension Age Disability Payment.

The service will be operational in the new year and is entirely independent of the Scottish Government and Social Security Scotland. It will be available in each NHS board area and will create up to 100 new jobs across the country.

Social Security Minister Ben Macpherson said: “The service will provide advocacy to anyone who is disabled and requires support to communicate their needs when accessing Scotland’s social security services.

“This assistance will be person-centred and advocates will provide the most appropriate form of support to each individual based on their circumstances.

“This is a new and independent free service, with no equivalent provided by DWP.

“It builds on our human rights-based approach and makes social security more accessible to disabled people in Scotland, ensuring their voices are heard.”

VoiceAbility, a charity with 40 years’ experience delivering advocacy services, has been awarded the contract to provide the service.

They will establish a new base and training centre in Glasgow and create up to 100 jobs over the four years. There will be at least one advocate in each NHS area at launch, with more jobs to be created as disability benefits are introduced.

VoiceAbility CEO Jonathan Senker said: “We are proud to launch this new independent advocacy service and we look forward to establishing a base in Scotland and taking on the staff to deliver it.

“The advocacy we provide will support disabled people to make sure their voices are heard when it matters most and that more people will get the support they’re entitled to.”

Brian Scott of the Glasgow Disability Alliance added: “Our members have highlighted the barriers that many disabled people face in accessing support to find out about the social security benefits they are entitled to – and to apply for them. 

“We welcome this free advocacy service as it will ensure disabled people are more involved in the processes and decisions which affect them. 

“In making social security more accessible to disabled people, it shows real evidence of a rights-based approach to providing services.”

Leith MSP gets back behind the bar to back local hospitality sector recruitment drive

Edinburgh Northern and Leith MSP Ben Macpherson will be pulling pints behind the bar in Joseph Pearce’s today (Friday 17 September) to show his support for hospitality businesses in the local area and the city more widely.

One of the MSP’s first jobs was as a bartender and he worked in a number different hospitality businesses in the city throughout his twenties. While working in hospitality he has said that he developed practical, organisational and interpersonal skills which have benefitted him throughout the rest of his career, including as an MSP.

Brexit has resulted in major staff shortages within the hospitality industry, which is affecting opening hours and the capacity to serve customers.

Commenting on his support for local hospitality businesses and their recruitment drive, Ben Macpherson MSP said: “I developed many practical, organisational and interpersonal skills while working in hospitality, and I learned a lot about different aspects of society from meeting and listening to colleagues and customers alike. I also made a lot of new friends from all over the world, who I’m still in touch with to this day, and had some great times working with them.

“The sector still has some improvements to make when it comes to its fair work responsibilities – but I have seen significant and meaningful change since I worked behind the bar 10 years ago, and today there are many hospitality businesses offering fair pay, good career paths and fulfilling opportunities.

“The experience of the pandemic has reminded us that local hospitality businesses are a key part of our communities and our economy – they are where we so often come together with loved ones and friends, and provide the setting for so many joyful moments in our lives.

“Cafes, pubs, clubs and restaurants are an important part of our society and I would encourage anyone looking for work to consider what either a temporary job or a career in hospitality can offer as a chance to learn new, transferrable skills.”

Anna Christopherson, Co-Owner of Boda Bars, said: “Working in hospitality gives you people skills, integrity and sales skills that you will need in every job you ever have.

“I wish everyone would work in hospitality at least once in their lives. It is a great job that gives you freedom to work everywhere around the world.”

“An investment in the people of Scotland”

Scottish Government’s £5.2 billion for social security support

Social security expenditure in Scotland will total £5.2 billion in 2026-27, according to the Scottish Fiscal Commission’s latest forecast report published today/yesterday.

The amount spent is projected to increase by £1.5 billion over the five years due to a variety of reasons including an increase in benefits provided, inflationary rises to payments, Scotland’s ageing population increasing caseloads for payments to support the pension age group and more children and working-age people receiving disability benefits.

It is expected that more people will access financial support in the coming years as the Scottish Government continues the roll out of devolved benefits. This includes Adult Disability Payment which will replace Personal Independence Payment for disabled people of working age in Scotland in 2022.

The Scottish Child Payment will also be extended to children up to the age of 16 from the end of 2022 if data relating to this benefit is received from the Department for Work and Pensions.

Social Security Minister Ben Macpherson said: “Social security is an investment in the people of Scotland and is a fundamental human right. With the devolved social security powers and limited resources that we have, we are committed to making sure everyone can access the financial support they are entitled to.

“By understanding people’s experiences of accessing UK Government social security support, we have sought to ensure that our new Scottish Government service is easily accessible and that people have a good experience when interacting with the Scottish social security system. If someone is eligible for support then it is our responsibility to make sure that they know about available payments, and help them get the money they need and that they are due.

“As well as the introduction of our new disability benefits in 2021 and 2022, in the coming years, we will also introduce Scottish Carer’s Assistance, which will replace the UK Government’s Carer’s Allowance in Scotland.

“In 2023-24 it is forecast that nearly 300,000 children will benefit from the Scottish Child Payment. This will be the first full year of the planned rollout of Scottish Child Payment to 6 to 15 year olds. We also plan to significantly increase the value of Scottish Child Payment, doubling it to £20 per week within the lifetime of the Parliament and lifting more children out of poverty.

“It is vital that the UK Government matches our efforts. We need UK Ministers to take decisive action in the areas where they have power and responsibility and to reverse their welfare cuts which are hitting households harder than ever.

“I call again on the UK Government to end their benefit cap, bedroom tax and two-child limit, and to maintain the £20 Universal Credit uplift.”

Ben Macpherson encourages take- up of School Age Payment

Well done to all the children who took the big step of starting P1 this week!

Social Security Minister Ben Macpherson is encouraging families with children born between 1 Mar 2016 and 28 Feb 2017 to apply for Best Start Grant School Age Payment if they get tax credits or certain benefits.

The one-off payment of £252.50, administered by Social Security Scotland, is made to families when a child is old enough to start primary school. The payment can be used to buy everyday supplies like a new pair of shoes, books and school bags.

More than £10 million has been paid in Best Start Grant School Age Payments to families across Scotland since the benefit launched in June 2019.

Applications are currently open for children born between 1 March 2016 and 28 February 2017. Parents or carers have until 28 February 2022 to apply.

Best Start Grant School Age Payment is part of the package of five family payments administered by Social Security Scotland. The package includes Scottish Child Payment, Best Start Grant and Best Start Foods and is available to families receiving tax credits or certain benefits.

Minister for Social Security Ben Macpherson said: “As children enter education for the first time, it is vital that the youngest people in our society get what they need to thrive. Whether it be a new pair of shoes or books or paints for an art project, the Scottish Government is committed to providing extra help to give every child the best start in life.

“We know that covering the costs of starting school can be difficult. So, I am urging families who may be eligible to get in touch with Social Security Scotland to find out more.

“Even if you are deferring your child’s start date until next year or home schooling, please remember to apply before the closing date. We are keen to ensure parents and carers receive all the financial support they can apply for, such as a school clothing grant and free school meals.

“The Scottish Government is committed to ensuring that people are supported and encouraged to access all of the benefits they are entitled to, and will invest in new partnerships between schools and advice services to help expand these vital links for families.

“I am proud that we are already delivering a social security system that is there for people when and where they need it, that is fair and straightforward to access, and that encourages and supports people to get the financial support they are entitled to.”

Glasgow-mum-of-three Becky Taylor successfully applied online for the payment ahead of her daughter Bella (aged 4) starting P1 at St Roch’s Primary School in Royston this week.

Becky said: “It can be hard at this time of year but the Best Start Grant School Age Payment covered everything we would need for Bella. I was able to buy her uniform, school bag and shoes as well as things like tights and socks.

“I was able to do the whole process online and it was easy. People should look into seeing if it is something they are entitled to and apply.”

Find out more by calling Social Security Scotland on 0800 182 2222 or visit mygov.scot/beststart.

Social Security Scotland rolls out face-to-face support to apply for benefits

People who live in Dundee City, Perth and Kinross and the Western Isles are the first to access new face-to-face support when applying for Scottish benefits ahead of a full roll out later this year.

The introduction of Social Security Scotland’s new Local Delivery service coincided with the launch of the Child Disability Payment last week, the first Scottish disability benefit which needs to be applied for.

Clients can book an appointment to meet with a specially trained adviser at a venue within their local community or at their home and also be able to request video call or telephone appointments.

Client Support Advisers will answer any queries about Social Security Scotland benefits, help to complete paper or online applications forms, offer other support such as identity and document verification and help with submitting change of circumstances information. There will also be an increased range of ways people can apply for payments they are entitled to. 

The service started in the pilot areas for Child Disability Payment ahead of being rolled out across the whole of Scotland from November 2021.

Social Security Minister Ben Macpherson said: “The introduction of the new face-to-face service demonstrates how the Scottish Government is committed to delivering social security differently from the UK Government.

“We want to make sure people get all of the financial support they are entitled to. Key to making this happen is ensuring that the service is easily accessible to clients from the initial application stage onwards.

“We’ve listened to people who have experience of the current UK system and we’ve ensured that our social security system treats people with dignity, fairness and respect.

“We have designed a system which will allow people to apply in the way that suits them best – by post, phone, online, video call or face-to-face. It gives people choices and makes sure that we take into consideration different accessibility needs – particularly for those looking to apply for disability assistance.”

Ben Macpherson: ‘Delivering on our commitment to ensure every child has the best start in life’

Best Start Foods payments are increasing this month marking the achievement of another commitment for the first 100 days of the Scottish Government.

Social Security Minister (and local MSP for Edinburgh Northern and Leith) Ben Macpherson paid a visit to Fresh Start’s Pantry on Ferry Road Drive at lunchtime to meet staff and customers who are benefitting from the payments.

The payment supports low income families to buy healthy food for children under the age of three, and forms part of the Scottish Government’s national mission of eradicating child poverty.

Best Start Foods is part of a package of five family payments administered by Social Security Scotland. It is made every four weeks on a pre-paid card to buy healthy food including eggs, milk, fruit, vegetables and pulses. The payment is increasing to £18 from £17 during pregnancy and for any children between one and three years old. It’s also increasing to £36 from £34 for children under one.

Between December 2018 when the first payment started and 31 May 2021, £60.8 million has been paid to 179,575 families for Best Start Grant and Best Start Foods -£16.7 million of these payments were for Best Start Foods.

Social Security Minister Ben Macpherson said: “Unwarranted welfare cuts by the UK Government and the impacts of the pandemic are putting even greater pressure on family budgets.

“It’s our priority to do everything within our power to eradicate child poverty across Scotland. We committed to increasing Best Start Foods within the first 100 days of this Government and we have swiftly delivered. 

“We have also delivered on our 100 day commitment to pay £100 as part of Scottish Child Payment Bridging Payments worth £520 in both 2020 and 2021. Families will now have received £200 for each eligible child this year, almost two years ahead of the planned full roll-out of Scottish Child Payment for older children.

“We are set to invest £77 million both this year and next through this measure which is expected to benefit around 145,000 children and young people in receipt of Free School Meals on the basis of low income.

“Families in Scotland now have a unique package of payments that will help them as their child grows and I encourage all families on low incomes to check what they are entitled to. There are many forms of support available to ensure every child in Scotland has the best start in life.”

Further information on all five family payment can be found by visiting:  

mygov.scot/beststart

Best Start Grant boost for parents

Low income parents are being encouraged to apply for the financial support they are eligible for. This year’s Best Start Grant School Age Payment opens today to families who get tax credits or certain other benefits and have a child who was born between 1 March 2016 and 28 February 2017. 

Even if the child is not starting school, eligible parents and carers should still apply before the closing date on 28 February 2022.

The payment is part of five family payments delivered by Social Security Scotland that also include: Best Start Foods, Best Start Grant Pregnancy and Baby Payment, Best Start Grant Early Learning Payment and Scottish Child Payment. 

Best Start Foods payments are set to increase to £4.50 per week on 1 August to support low income families to buy healthy food for children under the age of three.

To maximise the support available to families, income thresholds that apply to certain qualifying benefits are also set to increase. 

Minister for Social Security Ben Macpherson said: “The Scottish Government is working hard to tackle poverty and to create a fairer society, with the powers and resources that we have.

“As part of this, we are set to increase our Best Start Foods payments within the first 100 days of this new term of government, and we are determined to make sure families with young children get all the financial help that is available.

“We are providing support worth about £5,000 by the time a child turns six through our Best Start Grant, Best Start Foods and the Scottish Child Payment. People can apply for these payments on one simple, straightforward form – and I urge all those who are eligible to make sure they apply by visiting mygov.scot/beststart or calling 0800 182 2222.

“Access to financial support is important and we want people get the money they are entitled to. So please check if you’re eligible and, if so, make sure to apply – and let others know too, so that together we can help build a fairer society here in Scotland.”