Transfer of benefits reaches major milestone

Over 200,000 disabled people newly benefitting from Scottish social security system  

Over 200,000 disabled adults have now had their benefit award transferred to Social Security Scotland from the Department for Work and Pensions, new figures show.

Almost two thirds (63%) of adults in Scotland who were previously getting Personal Independence Payment are now receiving Adult Disability Payment.

This marks a milestone in the ambitious project to safely and securely transfer the disability and carers benefit awards of everyone in Scotland, allowing them to benefit from a new system based on dignity, fairness and respect.

Adult Disability Payment was designed in partnership with disabled people to be better than the benefit it is replacing.

A significant improvement was ending the time-consuming and demanding re-assessments carried out by the DWP to decide if someone’s support should continue.  

In Scotland these have been replaced with light touch reviews that ensure people are getting the right support without requiring them to provide unnecessary information or face a private sector assessment.

All disability and carer benefits are expected to be transferred to Social Security Scotland by the end of 2025, with benefit awards for disabled children already fully transferred.

A recent survey found almost 90% of people who had their disability benefit moved to Social Security Scotland said they were informed about the process and the communication was clear.

Shirley-Anne Somerville, Cabinet Secretary for Social Justice said: “This is an important milestone in the devolution of benefits to Scotland.

“People who received DWP benefits talked about the system being inhumane. They had experienced a system which did not get the decision right first time and which involved degrading assessments run by private providers.

“That worry is over for many now as we have moved the awards of hundreds of thousands of people to our new system, where they can benefit from its founding principles of dignity, fairness and respect.

“Adult Disability Payment was designed in partnership with disabled people to be better, fairer and easier to access.

“We are continuing to transfer the awards of disabled people from the DWP to our new system.

“If you are waiting to have your award transferred, please be assured that you do not need to do anything. The move will begin automatically and there will not be any gaps or changes to your payments.”

Sylvia Paton who is registered blind, said: “A lot of people have been put through an assessment process where it feels as though staff are trying to trip you up and implying you are lying about your disability.

“The DWP made me go for a medical assessment. We went into a room with a window facing the door and it was an instant white out for me.

“The lady said, ‘Take a seat,’ but I couldn’t see one and she didn’t tell me where it was. It was just awful and humiliating. It was all about ticking boxes with no understanding of my medical condition.

“I didn’t experience anything like that going from PIP to Adult Disability Payment. It was very automatic and painless.”

James Kyle, 41, delayed telling the DWP about his deteriorating eyesight due to his “traumatic” experiences with them. James, from Cumbernauld, said: “My condition impacts on anything which requires me to see fine detail.

“Reading is particularly challenging and using the cooker and the washing machine can be a problem.

“Recognising people and threatening situations are also difficult and I try not to travel at night or go places I’m not familiar with. I stick to fixed routes I know very well and rely a lot on taxis.

“My eyesight had deteriorated but I didn’t want to put myself through a review, even if it meant I would get more money, because of the emotional trauma I’d been put through. There was also the fear of losing what I was already getting.  

“I heard Adult Disability Payment wasn’t as bad so I decided to report a change in circumstances which I knew would trigger my transfer from DLA.

“There was a long form to complete but when I asked for help a gentleman went through the form with me on a video conference call. I couldn’t have asked for a better service and my payment was uprated.”

Kirstie Henderson, Policy Officer at RNIB Scotland said: “We are delighted the Cabinet Secretary has visited, as it is vitally important that we listen to the experiences of blind and partially sighted people about social security benefits.

“Overall the experiences of people we’ve spoken to about their transfer to Adult Disability Payment has been positive, however there is always room for improvement.

“They have told us about the importance of receiving information in an accessible format, and being made aware of the support available to help claim what they’re entitled to.

“Access to information in accessible formats is a key principle – it allows people to take control of their own decisions. 

“RNIB Scotland will continue to work closely with those delivering social security, ensuring the needs of blind and partially sighted people continue to be met.”

Cancer patients urged to apply for disability benefits

Charity joins Scottish Government to raise awareness of support

A cancer charity has joined forces with the Scottish Government to urge people with cancer to check if they could be eligible for disability benefits.  

Cancer Card Scotland founder Jen Hardy MBE and Cabinet Secretary for Social Justice, Shirley-Anne Somerville, want people with cancer to ensure they’re getting the money they could be entitled to.

Both Adult Disability Payment and Child Disability Payment are available in Scotland to help cover the extra costs of being disabled, having a long-term health condition or being terminally ill.

Importantly, Social Security Scotland fast tracks applications for disability payments from people who are terminally ill. A decision can take as little as 48 hours.

For people with cancer, who are applying under the standard rules, there is a qualifying period before they can be eligible.

Jen, who was diagnosed with breast cancer in 2017, set up Cancer Card Scotland as an online hub where people with cancer could find out about all the support available to them.

Sharing her experience of applying for benefits after her diagnosis, Jen said: “There is a perception that to get disability benefits someone needs to have a physical disability that is there all the time, but that’s not the case. 

“Cancer can have a substantial and long-term effect on someone’s ability to do normal daily activities. It affects you not just physically, but mentally and emotionally as well. For most people, how they feel and the level of help they need changes. 

“For example, every three weeks I have an infusion of life-extending Herceptin, which takes three or four hours. It’s exhausting and I get so tired I can’t move.  

“Without my Blue Badge and my Adult Disability Payment I couldn’t do half the things I do. I want people with cancer to know that it’s okay to get financial support and it’s okay to apply for Child Disability Payment or Adult Disability Payment. 

“Everyone needs help at some point in their life.”

Shirley-Anne Somerville, Cabinet Secretary for Social Justice, said: “Adult Disability Payment and Child Disability Payment are there to help cover the extra costs that come with being disabled or having a long-term health condition such as cancer.

“Getting a cancer diagnosis is difficult enough without worrying about bills. This is money people are entitled to and I urge everyone who is eligible to apply for support.

“Many people with cancer have spoken about how attending appointments and getting treatment can be a full-time job. That’s why we fast track applications from people diagnosed with terminal cancer so that they can get the support they need as quickly as possible.

“Social Security Scotland can help people apply for these payments either over the phone or face-to-face in a location that suits them.

“We also fund independent advocacy service Voiceability to provide help to disabled people applying for Scottish benefits.”

More information on eligibility and how to apply is available via the MyGov.scot website.

Social security payments rise

Support for more than 1.2 million people in Scotland

All Scottish social security benefits are increasing by 6.7% in April, providing more support for disabled people, unpaid carers and people on low incomes.

Scottish Child Payment, which helps the families of more than 327,000 children, is now worth £26.70 per child per week.

A person eligible for the highest rate of Adult Disability Payment will receive £184.30 per week.

Carer Support Payment, Scotland’s newest benefit, has gone up to £81.90 every four weeks. The benefit for unpaid carers launched in three local authorities last year and will be available across Scotland by Autumn 2024.

Social Justice Secretary Shirley-Anne Somerville said: “Our investment in social security helps low‑income families with their living costs, enables disabled people to live full and independent lives, and supports older people to heat their homes in winter.

“This financial year we are committing a record £6.3 billion for benefits expenditure – which is £1.1 billion more than the UK Government gives to the Scottish Government for social security.

“We are making a choice to increase direct support for people who need it the most and that is more important than ever during the current cost of living crisis.”

Ensuring Adult Disability Payments meet people’s needs

Edel Harris appointed to chair independent review

Edel Harris OBE, former chief executive of the charity Mencap, has been appointed to chair the Independent Review of Adult Disability Payment.

The Independent Review – a Programme For Government commitment – will consider people’s experiences of the Scottish benefit to ensure it continues to meet the needs of disabled people.

Adult Disability Payment is paid to disabled working age adults in recognition of the extra costs of being disabled or having a long-term health condition. It is currently supporting 137,490 disabled people in Scotland and has provided £461.8 million in payments since it was launched in August 2022.

Social Justice Secretary Shirley-Anne Somerville said: “Edel Harris brings a wealth of experience to this important position, both from her leading roles in third sector organisations and her personal experience as a family carer.

“A year on from the national launch of Adult Disability Payment, we are fulfilling our pledge to have an independent review to ensure it is meeting the needs of disabled people both now and in the future. Ms Harris will ensure the views of disabled people and groups that represent them are heard throughout the review.

“I am committed to continuing to improve the experience of people receiving this benefit – to ensure they are supported in line with the principles of dignity, fairness, and respect at the heart of our social security system.”

Adult Disability Payment was introduced in August 2022 as a replacement for the UK Government’s Personal Independence Payment. It is paid to disabled working age adults in recognition of the extra costs of being disabled or having a long-term health condition.

Social Security Scotland improves the move from Child to Adult Disability Payment

SOCIAL Security Scotland has improved the way people who get Child Disability Payment move over to Adult Disability Payment.

When disability assistance was first introduced, if someone was eligible for Adult Disability Payment, it would be paid from the date their application was approved.

This meant the day they received Adult Disability Payment could be different from the day they’d previously received Child Disability Payment.

Clients told Social Security Scotland this could cause difficulty managing their finances. SSS have listened and Adult Disability Payment will now be paid on the same day as their Child Disability Payment previously was.

No matter when they’re approved for Adult Disability Payment, the client’s last Child Disability Payment will be the same amount that they’ve always received, at the time they expect to receive it. This will be followed four weeks later by their first, full Adult Disability Payment on their usual payment day. This means clients will know how much they are going to get and when they will get it.

The exception to this is if a decision is made on someone’s Adult Disability Payment application after their 19th birthday.

Applying for Adult Disability Payment

People don’t automatically move from Child Disability Payment to Adult Disability Payment. This is because someone who is eligible for one may not be eligible for the other, or they may not be eligible for the same amount of money even if they are eligible for both benefits.

People who get Child Disability Payment can apply for Adult Disability Payment from the age of 16. When a child or young person reaches age 16, they are legally responsible for their own benefits and can manage them themselves. If they are unable to do this, we can appoint someone to do it for them.

Child Disability Payment normally stops when the person reaches 18, so it’s important clients apply for Adult Disability Payment well before this time. If they don’t, their Child Disability Payment will stop.

If they apply for Adult Disability Payment before reaching age 18 and a decision has not been made before their birthday, then their Child Disability Payment can continue (until age 19).

We aim to contact people who get Child Disability Payment three times to encourage them to apply for the adult benefit.

The first time is five months before the person’s 16th birthday. We contact them twice more once they are 17. But clients don’t need to wait for a letter from us to make their Adult Disability Payment application.

There are special rules for clients who have a terminal illness. They receive the maximum Child Disability Payment award and can choose to stay on this benefit indefinitely. If they choose to move to Adult Disability Payment, we transfer them with no need for an application form and they will also get the maximum award.

Third sector to get fee for supporting people applying for disability benefits

Supporting information from third sector organisations to be given equal consideration

Third sector organisations are to be paid a fee for helping provide supporting information for people applying for Child Disability Payment or Adult Disability Payment. The £33.50 fee will be paid when they are asked by Social Security Scotland to complete a supporting information request form.

People who are applying for disability benefits who find it difficult or face barriers gathering supporting information themselves will be able to name organisations to provide this for them.

These can include third sector organisations that are helping them in their day-to-day lives, such as those offering social care or support during an illness. Collecting supporting information on behalf of people is a key difference in how people are encouraged and supported to apply for Scottish Government disability benefits.

Supporting information request forms are completed to help understand how a person’s health condition or disability affects their lives and what support they need. As well as information from health and social care professions, information could also come from charities and third sector organisations who support disabled people.

The process of requesting and giving equal consideration to supporting information from third sector organisations is not offered by the Department for Work and Pensions in England and Wales and is an example of how Social Security Scotland is doing things differently to better support people applying for benefits.

If disabled people need additional help to apply for Scottish Government benefits the free and independent Advocacy Service, provided by VoiceAbility, helps people throughout the whole of the process, from the point of application, through to any request for redetermination and appeal.

Cabinet Secretary for Social Justice, Shirley-Anne Somerville said: “We know that third sector organisations supporting disabled people are often best placed to provide information on their conditions and needs which is why we are introducing this payment.

We recognise the value of the information that organisations supporting disabled people can supply and we want to put it on an equal footing with the information from other professionals, such as social care staff or GPs

“People who are applying for disability benefits often have extra support from charities and third sector organisations. This new system will give people more choice in who can help them provide Social Security Scotland with the information that is needed as part of their application, which will help them apply for Child Disability Payment or Adult Disability Payment.

“We are committed to making sure everyone gets the financial support they are entitled to and we actively work to encourage take-up of Scottish Government social security benefits by promoting our 13 benefits, collaborating with various organisations and removing barriers to access.”

Social Security Scotland pay a fee for the supporting information form when they have requested the completion of a form in writing from an organisation.

Independent GPs, and those employed by independent GP practices, also get a fee when they are asked to provide information.

Clients can approach third sector organisations to provide supporting information on their behalf. Organisations will not be paid a fee unless Social Security Scotland directly request the information.

Third sector organisations who have already been asked to provide supporting information for clients receiving Child Disability Payment or Adult Disability Payment before the fee payments process was in place will be able to have their payments backdated.

Guidance will be provided to any third sector organisation who is asked by to provide supporting information, with information also available on Social Security Scotland’s website.

If someone applying for disability benefits has supporting information available, they are encouraged provide it with their application, Examples of supporting information are medical reports, a social care assessment, a prescription list or test results.

Independent Advocacy Service celebrates one year anniversary

A free independent advocacy service to support disabled people to access Scottish Government benefits has marked its first year in operation.

The Scottish Government is investing more than £20 million to deliver this service over the course of four years. This independent service is available to people with a disability who may need extra support. This could include people with a sensory disability, mental health condition or learning disability. The service is also available to parents or carers who need support to access benefits for a child.

The service, which was introduced in January 2022, enables disabled people to be more involved in the processes and decisions which affect them and advocates will provide the most appropriate form of support to each individual based on their circumstances.

Minister for Social Security Ben Macpherson said: “I am delighted that, in its first year, the Independent Advocacy Service has supported over 550 people applying for Scottish Government social security benefits.

“The service is a key part of our human rights approach to social security and how the values of dignity, fairness and respect in our social security system work in practice.

“The service helping disabled people to access the financial support they are entitled to, and is delivering on our commitment to make our system as inclusive as possible.

“With the Scottish Government’s commitment to invest more than £20 million in it, the advocacy service will be able to assist even more disabled people access the help they are entitled to over the coming years.”

CEO of VoiceAbility, Jonathan Senker said: “Over our first year of delivering the Independent Advocacy Service, people tell me that it enabled them to apply for social security benefits when before they felt daunted by the process. They say that advocates supported them to express themselves openly, when previously they felt obliged to ‘put on a brave face’ or underplay their needs.

“It’s vital that people can access the benefits to which they are entitled. I am proud of VoiceAbility’s skilled team of advocates, who are ready and available to support disabled people across Scotland. I encourage anyone who thinks an advocate could help them to access benefits to contact us. We’re here on the phone, online and in-person to make sure you’re heard when it matters.”

The independent service was introduced in January 2022, ahead of a pilot for Adult Disability Payment – which replaces Personal Independence Payment (PIP) in Scotland. Adult Disability Payment was introduced across Scotland in August 2022.

Did you know you can get free, independent support to access Social Security Scotland benefits if you’re disabled? If you’re based in or near Edinburgh, come and chat to Alex at one of our drop-ins:

⏰Alternating Mondays, 1-3pm: Edinburgh Food Project, Pilton food bank at St Margaret Mary, Boswall Pkwy, EH5 2JQ – from 16 January

⏰Every Wednesday, 10am-2pm: The Salvation Army, 36 Wardieburn Drive, EH5 1BZ

⏰Every 1st and 3rd Thursday of the month, 1-3pm: Edinburgh Food Project, Broughton food bank at Broughton St Mary’s Parish Church, Bellevue Crescent, EH3 6NE

⏰Every 2nd and 4th Thursday of the month, 9.30am-1pm: Citizens Advice Bureaux at 23 Dalmeny Street, EH6 8PG – from 12 January

⏰Every 1st and 3rd Friday of the month, 11am-1pm: Craigmillar Library at 101 Niddrie Mains Road, EH16 4DS

2022 biggest year yet for Scottish social security system

 The introduction of Adult Disability Payment, further automation and the increase and extension of Scottish Child Payment has seen more people apply for and get financial support they are entitled to.

Thousands of people have also had their benefit awards transferred to Social Security Scotland from the Department of Work and Pensions.

In March, Adult Disability Payment, which replaces the UK Government’s Personal Independence Payment and is the most complex benefit to be introduced so far, was launched as a pilot project before being made available to eligible disabled adults aged 16 to state pension age in Scotland at the end of August.

In November, Scottish Child Payment increased to £25 and was extended to include eligible children up to age 16 and around 385,000 children are now expected to be eligible.

At the same time, Social Security Scotland introduced further automation. Families and carers who already get Scottish Child Payment will now automatically be paid Best Start Grant Early Learning and School Age payments when their child is eligible.

Automatic payments continued for around 90,000 carers eligible for the December payment of Carers Allowance Supplement, as well as around 23,000 disabled children and young people who received Child Winter Heating Assistance to help heat their homes.

Minister for Social Security Ben Macpherson said: “There is no doubt that 2022 has been the biggest and most complex year yet for Social Security Scotland. Creating a new social security system at pace has not been a simple task, but the progress made since 2018 has been substantial.

“Introducing Adult Disability Payment to replace the DWP’s Personal Independence Payment was a significant milestone in the growth of the Scottish social security system and marked a step change, delivering an improved experience for disabled people that is compassionate and rooted in trust.

“With many people facing financial hardship during the ongoing cost of living crisis, extending the Scottish Child Payment to under 16 year olds means that now hundreds of thousands more children will get much needed extra financial support.

“Investing in social security is a priority for the Scottish Government. Our commitment in the 2023-24 Budget to uprate benefits by 10.1% will mean more support going to people on low-incomes, disabled people, carers and young people right across Scotland at a time when many are facing tough financial challenges.

“Though there is still much work to do, we are creating a system to be proud of  and building strong foundations to serve Scotland for generations to come, treating people with dignity, fairness and respect. Social security is a human right and an investment in creating a fairer society, together.”

Dad Martin, whose daughter has learning difficulties, says receiving benefits helped his daughter flourish.

He said: “I went on the website and applied for Child Disability Payment. When I got accepted I went from having nothing at the end of the month to having £97 left. This enabled me to do so many things with my daughter and because of that she has flourished.”

Another young woman who received the Young Carer’s Grant this year, said: “It had a positive impact because I needed new clothes so I spent about £100 on clothes and then I shared the rest of the grant with my brother and sister.”

A mum who received School Age Payment for their child said: “I applied for this grant for my child when she started primary one. It was a great help to us to cover the costs of school uniforms and accessories required for school. I would urge all parents to apply for this grant.”

Eligible families and carers can find out more and apply for social security payments at scot/benefits or by calling Social Security Scotland free on 0800 182 2222

Adult Disability Payment now open for new applications across Scotland

Adult Disability Payment is now open for new applications across Scotland. The national rollout follows successful pilots in 13 local authority areas, which began in March.

It is the twelfth and most complex benefit to be delivered by the Scottish Government. It replaces the UK Government’s Personal Independence Payment.

The benefit provides financial support to people aged between 16 and state pension age who are disabled, have a long-term health condition or have a terminal illness.

People already receiving the UK Government’s Personal Independence Payment and Disability Living Allowance do not need to apply for Adult Disability Payment.

These existing awards will transfer automatically from the DWP to Social Security Scotland. Cases will transfer in stages starting from this summer and this process is expected to be completed by the end of 2025.

Minister for Social Security Ben Macpherson said: “The national launch of Adult Disability Payment is a significant milestone in the development of our new social security system, that will treat everyone with dignity, fairness and respect.

“This is the twelfth and most complex devolved benefit to be introduced and, once all the awards have transferred from the DWP, this new payment will be supporting more than 300,000 people.

“We are offering a range of ways to make an application, including online, by post, over the phone or face-to-face. Social Security Scotland local delivery teams are also available to provide assistance in communities across the country.

“In creating our new system, we have worked extensively and collaboratively with people who will use this service. Their input, and their direct experience of the DWP system, has significantly informed our policy development and resulted in the number of improvements that we are making to the way in which we are delivering our new service.

“The Scottish Government is focused on providing a positive and compassionate experience for people applying for and receiving our Adult Disability Payment. 

 “In our Scottish system no one will be subject to DWP style assessments or degrading functional examinations, and we will never use the private sector to carry out health examinations.

“People will only be invited to a consultation on occasions when we require more information so we can make a decision. This will be a conversation with a health and social care professional to understand how a person’s disability or health condition impacts them.

“Social security is a shared investment in building a fairer Scotland. It is a human right and we encourage those who may be eligible for support to apply.”

Moira Tasker, Chief Executive of Inclusion Scotland said: “Inclusion Scotland warmly welcomes today’s launch of the Adult Disability Payment. Many disabled people are being disproportionately hard hit by the UK economic crisis and are deeply worried about just surviving this winter.

“The Adult Disability Payment will offer much needed support to eligible disabled people. It ushers in further progress towards upholding the values of dignity and respect in Scottish society, which were entirely lacking in the Department of Work and Pensions approach to disability benefits.  

“We are proud of the part that disabled people, our members and Inclusion Scotland played in engaging with the Scottish Government to make a new system for Scottish disability benefits fair and accessible.  

“The Adult Disability Payment is a leap forward. It has the potential to enable disabled people and Scots with long-term health conditions to participate in their communities and wider Scottish society – whether that is through work, education, family life, or simply a life lived without fear of phone calls or letters demanding repeated assessments and sanctions.”

You can apply if you are between 16 years old and state pension age, need help with the extra costs of being disabled or having a long term health condition.

Apply at https://bit.ly/ApplyForAdultDisabilityPayment

Social Security Scotland: Early Bank Holiday payment dates

Due to the Bank Holiday on 29th August, some payments for Scottish Child Payment, Child Disability Payment and Adult Disability Payment will be paid into accounts early.

All payments will return to normal from 3rd September