Edinburgh children bloom in Pocket Garden challenge

Pupils from eight Edinburgh schools have shown their budding design skills by winning the nationwide Pocket Garden Design Competition, run by environmental charity Keep Scotland Beautiful.

The eight schools are: Cowgate Under 5s Centre, Duddingston Primary, Hillwood Primary, Murrayburn Early Years Campus, Summerside Kindergarten, Castlebrae Community High School, Greenbank Pre-School, and Dean Park Primary.

During 2020 and 2021, 230 entries were received from 22 of Scotland’s 32 local authority areas. The winning schools received the opportunity to build and grow their designs to appear in a digital showcase.

Children, from as young as three, were challenged to design a colourful and sustainable garden that could feature at the Scottish Gardens Show at Scone Palace in late May.

Sadly, the show has had to be cancelled due to Covid restrictions but the winning schools are still growing and building their gardens and these finished gardens will be available to view in an online showcase, where the nation will also be able to vote for their favourite Pocket Garden.

Following the great success of five previous Pocket Garden competitions in past years, schools from across Scotland were encouraged to take part and develop designs for a tiny garden which reflects the four interlinked 2021 themes.

These themes include The Year of Coasts and Waters, One Planet Picnic, Wildlife Gardening and Celebrating Nature on our Doorstep.

Eve Keepax, Education and Learning Officer at Keep Scotland Beautiful, said: “Many people rediscovered a connection to nature on their doorsteps during lockdown, and the competition has encouraged young people to celebrate that through their designs. 

“We are delighted that schools and young people are finding the benefits of this competition in learning and teaching about issues that are important to them.  The Pocket Garden designs we received were practical, creative, challenging, sustainable and full of fun!”

Anthony McCluskey, Chair of the Garden for Life Forum, who was involved in the judging, said: “Nature is in crisis, but we can all do our bit to help wildlife in our local areas.

“Even small gardens and growing spaces can make a great contribution to supporting populations of insects like bees and butterflies, and provide homes and food for birds, hedgehogs, and amphibians. Getting close to nature is great for our mental wellbeing too, so everyone wins when we grow for wildlife.”

The winning Pocket Gardens will be available to view in the digital showcase from Saturday 5 June at www.keepscotlandbeautiful.org/pocketgarden. Voting for the nation’s favourite Pocket Garden will be open from 5 – 13 June.

Funding boost for Edinburgh Napier cycling support

£17,000 will go towards 25 bikes for campus-to-campus travel

Edinburgh Napier students and staff who are interested in taking up cycling are set for increased support thanks to a £17,000 funding boost from Cycling Scotland.

Over the last few years, the University has been working hard to encourage cycling to campus, including offering free bike maintenance sessions and security marking, repair workshops at student accommodation, led rides and more.

Both Sighthill and Merchiston have been awarded Cycle Friendly Campus status from Cycling Scotland, and this latest funding will go towards offering even more support to students and staff who cycle, or want to cycle.

The funding includes £16,496.25 from the Cycling Scotland Campus Development Fund for 25 bikes, locks, helmets, high-visibility jackets and bike marking security kits. This will allow the University to develop its own bike-lending scheme and allow students and staff to borrow the equipment they need to get to and from campus, as well as around Edinburgh itself.

The University has also received £500 from the Cycling Scotland Cycle Friendly Internship Fund for cycle ride leader training and Dr Bike sessions.

The cycle ride training will allow volunteers to host led rides around the city, a great way to encourage new cyclists to get to grips and gain confidence, as well as encouraging sustainable travel and the benefits to both physical and mental wellbeing.

Dr Bike sessions have enjoyed great success over recent years, with students and staff taking the opportunity to get their bikes checked and minor repairs carried out for free.

Ben Standish, Edinburgh Napier Campus Cycling Officer, said: “After a difficult year of being stuck indoors for many of us, this is really fantastic news for the students and staff of Edinburgh Napier.

“Cycling can have a huge range of benefits; it’s affordable, healthy and has been proven to support wellbeing and productivity. We hope the new bikes can benefit some of our students who do not already have access to a bicycle whilst providing a resource for staff and students to run social events.

“Cycling Scotland’s support for bike maintenance sessions and cycle training will add that little bit of extra support which could be the difference of whether someone continues to cycle and cycles safely.

“What’s even more exciting is that we are developing a relationship with VieVelo and the Edinburgh All-Ability Bike Centre who have a range of adapted bikes and ensure that cycling is something everyone can enjoy. If there any Edinburgh Napier students or staff that want to know more about how we are helping our community cycle, I would be more than happy to have a chat.”

Jayne Brown, Development Officer Education, Cycling Scotland, said: “We are delighted to have awarded Edinburgh Napier University funding to increase their current fleet of pool bikes.

“The goal of the Cycling Friendly Campus programme is to make it easier for students and staff to cycle. We achieve this by offering development grant funding for colleges and universities to make improvements to cycling facilities, and support and guidance to achieve a nationally-recognised award.

“Encouraging cycling and improving accessibility to bikes on campus will help to promote cycling as a healthy and sustainable travel option for students and staff.”

The funding news was also welcomed by Edinburgh Napier Students’ Association President, Ankit Duggal. He said: “I am glad to find out about funding from Cycling Scotland, which will provide a great opportunity for students to hire bikes, get some assistance with equipment such as locks, lights, helmets and some Dr Bike sessions to get small repairs.

“As student president, I have tried to promote this project to the university leadership team as well. It will definitely benefit the students to access the active transport which will help them to have some exercise and better physical alongside mental health.

“It is also another way to support climate change by following a greener approach to travelling. Cycling is important for the students and for the University also, to abide by the practice that they advocate to encourage others.”

For more information on cycling to campus, please visit our Cycling page on My Napier.

Health in Mind: Depression and Anxiety Support Group today

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EdinburghFoodProject@EdinFoodProject

Our Depression and Anxiety Group is getting ready for another week and we are looking forward to welcoming any new faces!

The group is on a “drop-in” basis so if you are interested in joining us please email dawnmacleod@edinburghfoodproject.org to sign up!

Taking a free COVID test ‘helps keep your community safe’

Residents living close to Wester Hailes Library are being urged to come forward and get a free, rapid COVID test at the temporary community testing centre if they don’t have symptoms of the virus. 

The Asymptomatic Testing Centre (ATC) is open until Sunday 9 May from 9am to 6pm daily and is the second ATC in the Capital, following the first one which operated from Craigmillar Library until 2 May. 

Local resident Sas Martinez popped into Wester Hailes Library for a quick COVID test, to check if he was carrying the virus despite feeling fine. 

Sas said: “I think it’s really important to get tested as you don’t really know if you are a carrier of COVID.  People are unwittingly spreading the virus as they don’t have any symptoms and they don’t know they could be spreading it. 

“If more people get the test they will know for sure they are ok and people who do test positive can self-isolate, which will help stop the spread and keep their families safe – and, in turn, their local community.

“We all want to get back to normal as soon as possible and taking this test will help us achieve that.”

When Sas went to the community testing centre, he also met Council Leader Adam McVey and Depute Leader Cammy Day, who had come along to visit the centre and meet the staff working so hard to help identify symptomless cases in the local community and limit the spread. 

Cllr McVey said: These community testing centres are vital in keeping the pandemic under control and getting back to something like normality again.

“If we can identify positive cases, even though there may be no symptoms, we can better keep the spread under control and keep people safe.

“It was great to meet Sas and all the staff doing such a great job to run the centre safely and efficiently.”

Cllr Day said: “If we don’t know where all the cases of COVID are, we’re in a much more difficult position when it comes to stopping the virus in its tracks if outbreaks do occur, so it’s really important as many people as possible come forward for a free and very quick test when there’s a community testing centre in their area.

“Hats off to all the centre staff here in Wester Hailes Library, they’re working incredibly hard on such a valuable project.”

Community testing information, including guidance on support available for anyone who has to self-isolate, is available on the council website. 

Asymptomatic testing centres are run in partnership with the Scottish Government. The next ATC in Edinburgh will open at Gilmerton Library from 10 to 16 May.

Residents who do not have any of the three COVID symptoms (a new continuous cough, temperature, loss or change in sense of taste or smell) are encouraged to get tested.

There is no need to book and testing is available from Wester Hailes Library until Sunday 9 May 2021, open 9am to 6pm daily. 

The centre is only for people without symptoms.

Anyone with COVID 19 symptoms should self-isolate and book a test in the usual way via nhsinform.scot or by calling 0800 028 2816.

Residents will be tested using lateral flow devices (LFDs), which can give people their results in around 45 minutes. Any positive cases will then be confirmed by PCR (Polymerase Chain Reaction) test.

Anyone who receives a positive LFD or PCR test result will be asked to self isolate. Dedicated support is available to anyone who needs to self isolate, including food packages and financial support.

Election Day: polls open at 7am

Because of COVID-19, there will be safety measures in place at polling stations to help you vote safely (for example, a one-way system or restrictions on the number of people allowed in).

If you choose to vote in person, make sure you:

  • wear a face covering (unless you’re exempt)
  • bring your own pen or pencil (there will be clean pencils available at the polling station if you forget to bring your own)
  • use the hand sanitiser provided when entering and leaving the polling station
  • keep to social distancing guidelines

If you have COVID-19 symptoms this morning or have been asked to self-isolate:

Do not visit the polling station. Apply for an emergency proxy vote instead. Your proxy can also apply if they develop symptoms.

You can apply until 5pm today (6 May). 

For more info phone 0131 344 2500 or email enquiries@lothian-vjb.gov.uk

Download forms here:

https://lothian-vjb.gov.uk/scottish-parliament-election-6-may-2021/

Polling Stations are open from 7am – 10pm

Ipsos MORI poll: SNP absolute majority is on a knife edge

“all the parties still have something to play for tomorrow”

Ipsos MORI’s final 2021 Scottish Parliament election poll for STV News indicates that the SNP is on course to win significantly more of the vote than any other party at the election on 6th May.

Our headline estimate of voting intention on the constituency vote is:

  • SNP: 50% (-3 compared with our last poll of 29 March – 4 April)
  • Scottish Labour: 22% (+4)
  • Scottish Conservatives: 20% (unchanged)
  • Scottish Liberal Democrats: 6% (unchanged)
  • Scottish Green Party: 2% (unchanged)
  • Other: 1% (unchanged)

Our headline estimate of voting intention on the regional list vote is:

  • SNP: 39% (+1)
  • Scottish Conservatives: 23% (+2)
  • Scottish Labour: 18% (unchanged)
  • Scottish Green Party: 12% (unchanged)
  • Scottish Liberal Democrats: 4% (-2)
  • The Alba Party: 2% (-1)
  • Other: 2% (unchanged)

These findings confirm that the SNP is going into Thursday’s election in a very strong position. However, it is not possible to predict with confidence on the basis of these results whether the SNP will definitely win an outright majority of seats in the Scottish Parliament.

This is both because specific local circumstances will play a role and because all polls are subject to a margin of error, which could easily be the difference between the SNP gaining an outright majority and falling short of this.

When it comes to the contest for second place, Labour and the Conservatives look to be going into the constituency vote contest neck and neck. The Conservatives look slightly more comfortably ahead on regional list voting intention (23%, compared with 18% for Labour).

The Greens, on 12%, look set to increase their share of the regional vote on the 6% they achieved in 2016. As in 2016, they look likely to finish ahead of the Liberal Democrats in share of regional list votes. 

The Alba Party, on just 2%, may struggle to gain enough votes to return any MSPs (although this is, of course, dependent on whether they secure a higher level than this in specific regions).

Among likely voters, 12% say they may still change their mind before they cast their constituency vote. 

This rises to 21% of Labour supporters who may change their mind, while SNP and Conservative supporters are more likely to say that they have definitely decided to vote for their party (91% and 90%).

Similarly, 14% say they may still change their mind before they cast their regional list vote. 

15% of Labour supporters, 11% of Conservative supporters and 9% of SNP supporters say they may change their mind on the list vote

Three quarters (74%) of SNP constituency voters say they will vote ‘both votes SNP’ by casting their regional list vote for the party as well. 

The remaining 26% are most likely to say they will cast their list vote for the Scottish Green Party (18% of SNP constituency voters say this), with a small minority saying they will vote for The Alba Party (4%) or Scottish Labour (3%) on the regional list.

The Scottish public are evenly split on independence. Among those likely to vote in an independence referendum, 50% say they would vote Yes while 50% would vote No.

Chart: Support for Scottish independence: Change over time - Ipsos MORI

Emily Gray, Managing Director of Ipsos MORI Scotland, commented: “Whether there will be a SNP majority or not hangs in the balance.

“The election result may come down to how the parties perform in a small number of key marginal seats, as well as in the regional vote, which is likely to prove particularly important in determining which party is in second place.

“With a relatively high percentage of voters still saying they’ve not definitely decided, all the parties still have something to play for tomorrow.”

Holyrood Election 2021

EVE OF POLL REFLECTIONS

IT’S been the dullest election I can remember. Yes, you can blame COVID, but pandemic aside, it’s hardly been riveting, has it?

Even the return of Alex Salmond – mair comebacks than Frank Sinatrawifie said – did little to raise excitement levels to anything above ‘mildly interesting’. The one memorable moment of the campaign for me was not Anas Sarwar’s dad dancing, it was ‘Gorgeous George’ Galloway’s party election broadcast. I haven’t a clue what it was all about, but it was unforgettable nonetheless.

The Leader Debates were dominated by middle class blokes in ties (occasionally during they were slightly risqué and removed the neckwear to show that they are ordinary blokes just like us). The ties – like the rosettes – are a different colour, but they are still ties. The uniform. All in this together? You bet they are, mired in identikit neo-liberal politics that will change little for the most disadvantaged.

The debates looked like the sort of middle-management meeting that might take place in any big bank or insurance company.

And the women must also play the game. First Minister Nicola Sturgeon, serious, statesmanlike (should that be statespersonlike?), looking to be given the opportunity to ‘get on with the job’. No tie, but the smart business suits are a model of conservatism. More of the same, we’re promised. There’s more to do, we’re told. Trust me, she appeals.

There’s every indication that the public do indeed trust Nicola Sturgeon. The unpleasant uncertainties of the Salmond affair have barely left a mark, and confident daily press briefings throughout the pandemic – much as she would say it is the last thing she would have wanted – has given Ms Sturgeon a platform other politicians would dream of.

She has undoubtedly come out of the worst of the pandemic with her reputation enhanced; seen as a safe and steady pair of hands throughout the crisis while Prime Minister Boris Johnson bumbled and blundered from one self-inflicted crisis to another.

Scots voters will deliver their verdict tomorrow but it seems inevitable that a grateful nation will reward Ms Sturgeon’s apparent competence with a further five year term. True, the government’s rhetoric was seldom matched by concrete achievements over the last five years, but many voters will see this as a time for continuity as we plan our way back to some semblance of normality. Conservative with a small ‘c’. And anyway, what’s the alternative?

New Labour (in both senses) leader Anas Sarwar unilaterally declared a new kind of politics. A break from the past, just as Sarwar is a break from the recent socialist past of Jeremy Corbyn and Ricard Leonard. Let’s put the politics of division behind us, he appealed. We must focus on Scotland’s National Recovery, he said. Trouble is, so did everyone else, including Nicola Sturgeon. Indeed, is there anyone in the land who would argue with that?

Certainly not Lib Dem leader, he of the famous photoshoot stunts but not a lot else, Willie Rennie. Or Patrick Harvie. Or Douglas Ross. All agree – the national recovery must be paramount, they sing from the same hymn-sheet.

And maybe that’s the problem: there’s nothing new here. Nothing radical. Nothing different. Nothing to fire up passion and nothing that will shake voters from their apathy.

Opposition parties should have started the election campaign on the front foot, but right from the start of the election campaign, just days after a weakened Nicola Sturgeon survived accusations of misleading parliament during the Salmond Affair, it was back to business as usual – and the opposition parties retreated into their deferential, subservient roles.

Quickly out of the starting blocks, Labour proclaimed: ‘We want to be the official opposition!’ Hardly the sparkiest motivator for the troops out on the streets delivering leaflets, is it? ‘Vote for us – we’re nearly second best!’ Honestly, who wants to be Number Two? Well, Labour does. That is the limit of their ambitions – to defeat the Tories and finish second. Even a distant second would do.

For present-day Labour – a party that dominated Scottish politics for generations – second place would  be seen, and spun, as progress. Opinion polls suggest that even that target has proved beyond them this time round, however. And they can’t even blame Corbyn.

The Tories know that their best hope of progress – finishing second again, that is (even the most loyal true-blue zealots dismiss the idea that they could do any better than that!) – lies in the top-up lists whereby MSPs gain seats, almost through the back door, in Holyrood’s hybrid proportional representation voting system.

While the SNP government’s shortcomings have been increasingly documented – education, drug deaths, starving local government of adequate funding, to name but three – the Tories decided instead to concentrate their fire on another independence referendum!

It’s their tried and tested strategy: only by voting for us can you stop a ‘damaging referendum’, they claim. They can’t – it’s uncertain now that their London bosses would even try – but the argument seems to be a compelling one for unionists in Scotland: no matter how bad the SNP government is in Holyrood, they have the comforting certainty of remaining part of the UK.

Turning the election into a straight Independence vs Union choice suits the Tories down to the ground: the Conservative and Unionist Party is surely the party anxious voters will turn to again in the fight to preserve the union? The clue’s in the name!

And you don’t even have the inconvenience of having to come up with policies to address the nitty-gritty of domestic politics. So ‘Stop The Referendum’ is the simple Tory message – and this despite some frustrated nationalists arguing that there seems to be little appetite among the SNP leadership for an early referendum anyway!

So while we know that the SNP will almost certainly be the biggest party following tomorrow’s elections, there are some things we do not know. Most importantly, will the SNP gain an overall majority?

Scotland will elect 129 MSPs tomorrow. 73 of these are constituency MSPs who are elected using the traditional ‘First Past the Post’ method.

The other 56 are ‘List’ MSPs who are elected through the Additional Member system of proportional representation. Scotland is split into eight regions, each of which will elect seven list MSPs.

To form a majority government a party must win at least 65 seats. The SNP won 63 seats in the 2016 elections and formed a minority administration with the support of the independence-supporting Scottish Greens. So near but yet so far – can the SNP reach that magic number this time round?

Other issues of interest: Will Alex Salmond’s Alba party win any seats? And, if so, will the SNP hold their noses and do a deal with them to advance the case for another referendum should they need to do so?

Alba has argued, with some justification, that a vote for the SNP on the peach ballot paper is effectively a wasted vote as the SNP is expected to hoover up the vast majority of constituencies so will gain few list seats. Will nationalist voters take heed to ensure a ‘supermajority’ or take their chances with an SNP1, 2?

One thing is certain. There will be a lot of new faces in the new Holyrood Parliament. No fewer than 33 MSPs have stood down and will not contest tomorrow’s election. That’s a lot of experience to lose as the new parliament attempts to formulate a strategy for post-pandemic recovery.

Among the best known are Jeane Freeman, Aileen Campbell and Mike Russell of the SNP, Tories Ruth Davidson and Margaret Mitchell, Labour’s Neil Findlay and Iain Gray, Green John Finnie and Lib Dem Mike Rumbles. Presiding Officer Ken Mackintosh also steps down.

Also leaving at last are ‘Independent’ MSPs Derek Mackay and Mark McDonald, former SNP Ministers who left office in disgrace but doggedly held on to their Holyrood seats – and £64,470 annual salaries – until the bitter end.

Here’s hoping the new parliament can agree cross-party legislation to ensure that democratic disgraces like these will not be allowed to happen again.

So good luck to all the candidates as they deliver their final leaflets this evening. None will sleep too well tonight, whether you have the biggest majority in Scotland or you are standing for the very first time in an ‘unwinnable’ seat. It’s the adrenaline!

They will all be up at the crack of dawn to get their A-boards out at the polling stations, hoping for decent weather – we had some snow and hail flurries in Edinburgh today – to encourage a good voter turnout. It will be a long day – and then there’s the long wait until Friday’s count, so a second night of troubled sleep ahead!

Locally, it’s hard to see any shock results, but Edinburgh Central – Ruth Davidson’s seat before she left for that lucrative, unelected retirement home, the House of Lords – will be interesting. Can the Tories hold on to this SNP target seat?

Other seats to keep an eye on are East Lothian (Labour seat; SNP target), Airdrie & Shotts (SNP held; Labour target), Moray (SNP seat; Tory target), Dumbarton (Labour; SNP target) and Perthshire North (SNP; Tory target).

Whoever you support, do use your votes.

Polling stations are open from 7am – 10pm.

Holiday firms suggest they will break the law on refunds again

With hopes of a return to holidays abroad within weeks, some package providers that broke the law last year are still misleading customers over their right to a refund and other financial protections, according to a new investigation from Which?.

Ahead of the government revealing the ‘green’ list of countries that travellers can visit without the requirement for quarantine on their return, Which? mystery shopped six of the UK’s biggest package travel operators to find out if customers making new bookings will get their money back if lockdowns or quarantine prevent them from travelling.

Which? spoke to three agents each from Love Holidays, On the Beach, Teletext Holidays, Trailfinders, TravelUp and Tui.

Of the six companies, only Trailfinders and Tui consistently answered Which?’s questions in line with the law and in line with the company’s official policy.

Agents at all of the others either suggested to the consumer champion’s researchers that they were willing to break the law over refunds, or misled them about how their holiday would or wouldn’t be protected.

Which? asked the travel companies:

  • Whether customers would get their money back if the government banned international travel before they were due to depart;
  • Whether they would get a refund for both their flight and accommodation together if the holiday was cancelled by the provider;
  • Whether customers could cancel for a full refund if they are told they will have to quarantine on arrival at their destination;
  • And how they would be refunded under the Atol scheme if the company were to collapse.

When asked about the government banning travel before they were due to leave, only Trailfinders, TravelUp and Tui repeatedly gave assurances that they would be entitled to a refund. Love Holidays, On the Beach and Teletext were all inconsistent in their responses. 

Legally, customers may not be entitled to a refund if they cannot travel because of a national or regional lockdown. However, Which? only recommends booking with companies that have committed to paying out in this scenario.

While On the Beach officially told the consumer champion it would refund customers in the event of a travel ban, two of its agents said otherwise. Teletext also gave mixed responses and when Which? approached the company for clarification, it refused to comment.

Love Holidays told Which? that customers would only be able to receive a full refund in this scenario if their airline cancelled their flight – and while it agreed this was unfair, it would still deny full refunds on this basis.

By law, customers whose package holiday is cancelled by their provider should be entitled to a full refund within 14 days, regardless of whether the airline cancels the flight or not. However, some companies have been denying full refunds on the basis they have not been able to secure refunds from airlines for the flight portion of the booking.

Airlines require full payment for the flights from the package holiday provider in advance, meaning that when flights booked as part of a package are not cancelled, it can be difficult to recoup the money from the flight carrier.

When Which? investigated, only Trailfinders and Tui committed to reimbursing both flights and hotels within the 14 days legally required.

Trailfinders guarantees customers will receive a full refund if their holiday is cancelled by ‘ring-fencing’ customer payments, meaning when refunds were due, their money would be returned to them in full and without delay – a model not replicated by the other providers. All the other companies suggested that full refunds would depend on whether or not the airline cancelled the flight.

Love Holidays said it would wait to be reimbursed by suppliers before passing the money onto customers, even though it has already faced an intervention from the Competition and Markets Authority (CMA) for withholding refunds from customers while it chased money from airlines.

Similarly, Teletext has also been investigated by the CMA for withholding refunds, and is now facing court action if it fails to refund over £7 million in customer payments.

Despite the company being under investigation at the time, an agent still told Which?’s undercover researcher that customers could expect to wait up to two months for their money back while it chased suppliers for refunds.

While TravelUp said it was refunding within 14 days “wherever possible”, agents told the undercover researcher it relied upon receiving refunds from suppliers, and that it charges customers an admin fee – a minimum of £50 – to chase their refunds for them.

The researcher also asked if customers would be entitled to their money back if they were required to quarantine on their arrival. Denying a refund on this basis is in breach of the Package Travel Regulations, as having to quarantine on arrival should be considered an ‘unavoidable and extraordinary circumstance’ that will significantly affect the performance of a package holiday, meaning customers should be offered the choice between a reasonable alternative or a refund. 

Only Tui and Trailfinders said they would provide refunds for customers in this scenario. Agents at all the other companies Which? spoke to said customers would only receive a full refund if the airline cancelled their flight.

However, official responses from Loveholidays, On the Beach and TravelUp all contradicted the advice their agents had given on the phone, insisting that customers would be due a full refund if they cancelled because of instruction to quarantine on their arrival.

The consumer champion also questioned agents about how holidays were protected under the Atol scheme. Atol protection ensures customers will receive the option of a full refund if their provider goes bust before their package holiday takes place or while they are abroad.

Nearly every agent answered correctly when asked if their package holidays were Atol protected. But some agents provided misleading information when asked whether Atol protection applied if a flight and hotel were booked one week apart. 

In this situation, while the flight might be covered by Atol if booked through a tour operator, the hotel and transfer would not be. But all three agents for Teletext Holidays incorrectly implied customers booking their flights and accommodation separately would be fully covered. 

Which? is urging those considering a package holiday this summer to do their research, and read the terms of a company’s flexible booking policy carefully before booking.

All Which? Recommended Providers have committed to offering full refunds in the event of coronavirus related disruption, and all abide by the Package Travel Regulations. Consumers should avoid companies that cannot guarantee to offer a full refund in the event of further disruption.

The consumer champion is also campaigning for major travel industry reform to ensure greater protection of travellers’ money and enforcement of their existing consumer rights when they book a holiday or a flight. 

The CAA has launched a consultation on reforming Atol protections and the protection of customer money which the consumer champion will be submitting evidence to. Meanwhile the CMA is also currently investigating refunds in the package holiday sector, and it should not hesitate to take enforcement action against any companies that continue to break the law on refunds when mass international resumes.

Rory Boland, Editor of Which? Travel, said: “Holiday companies are quick to offer promises that you can book with confidence this summer, but unfortunately many of them won’t be so quick to refund your money if coronavirus prevents you from travelling – and that’s if they refund you at all.

“Whether you can book with confidence ultimately comes down to who you book with. Many of the companies that broke the law last year have suggested they may do so again, so regulators must be ready to take strong action against any operators found to be misleading their customers or breaking the law.

“Travellers considering a holiday this year should only book with companies that guarantee in their flexible booking terms that they will be able to get all of your money back if lockdowns, quarantine and other disruption should strike.”

Sign up to Cash for Kids

Cash for Kids Day is nearly here!

Donate or sign up to be part of Cash for Kids Day on Friday 14th May and 100% will help us give children in our community a brighter future.

We’ll be making a difference to children from birth to 18 who are unwell, living with a disability, in poverty or those who simply need a little extra support.

Get involved at work, school or as yourself in any way you like. Dance, dress wacky or sing, the possibilities are endless! Start fundraising today and we’ll give you an online fundraising page and a free fundraising pack full of ideas and useful materials.

We’re also running our 5K a Day fitness challenge! See how the Boogie in the Morning team are getting on and find a friend to sponsor here.

Visit the website to find out more about who we’re helping, donate and sign up.