The COVID-19 pandemic has fundamentally changed the landscape that services operate within. Traditionally face-to-face delivery organisations have been forced to move online, many for the first time, as lockdowns and continued social distancing has meant it impossible or impractical to deliver their work in person.
To support organisations as they continue to navigate this process, we partnered with Your Own Place to produce ‘Our Digital Lockdown Journey’, a blog and vlog series during 2020, exploring how organisations have managed to continue providing vital services by shifting online.
Today we have published a short summary paper: ‘Going Digital or Going Bust’which brings together the key insights, learnings and questions raised through this series.
Through this reflective case-study series we wanted to support organisations to reflect on their capability and confidence to test out new digital techniques, to ultimately ensure that individuals receive the services they need to support their wellbeing throughout and beyond this pandemic.
The series explores topics including tensions in delivering outcomes when delivery models change, safeguarding, the role of values, impacts on the team and cost.
We hope you find this report, blog and vlog series of interest and if you would like to find out more about this work, or any of our Digital Futures portfolio, please do get in contact.
Yours sincerely
Anna Grant
Senior Policy and Development Officer Carnegie UK Trust
PENSIONERS at a local care home are set to celebrate Scotland’s most famous poet virtually with food and song thanks to dedicated care staff and the latest technology.
Staff at Cramond Residence have pulled out all the stops to create a virtual Burns Night to ensure residents did not miss out on celebrating the occasion with fellow friends at the home.
Lockdown restrictions and the current strain of Covid-19 led to Cramond Residence utilising its self-contained, small-group living units, which were built into the architectural designs, to help with infection control.
It means that while the residents at the 74-room care home remain separated by the 9 houses, they’ll be able to celebrate as one through video conferencing set up in each house. Every house has a comfy lounge with a private television for use by the small group of residents in it.
James McDiarmid, Lifestyle Coordinator at the 74-room care home in Edinburgh will pre-record an address to the haggis which will be shared and watched via a virtual link, before residents get a chance to raise a dram to the bard and catch up with their friends shielding at other parts of the home.
James said: “We are looking to make the best out of this situation and our home is really lucky to be able to continue facilitating the Burns Night celebration, as every resident has access to a tablet or television.
“The virtual Burns Night will offer something different for our residents and it is a wonderful safe way to bring everyone together.
“Staff at the home have had to think outside the box to make sure resident continue to have rich, stimulating group experiences and everyone has worked really hard to adapt the activities to a virtual setting.
“The staff are looking forward to the celebration just as much as the residents, I’m sure it will be a good laugh – especially since I’m kicking off the night with the address.”
Residents will celebrate the day with a poetry group discussion and a presentation of the history of Burns Night.
Every year Scots across the world celebrate the life and poetry of Robert Burns, with Haggis, Irn Bru and Whisky normally consumed.
Cramond Residence’s catering team will serve the classic Burns Night menu with residents tucking into a starter of cook a leekie soup, followed by a main of haggis, neeps and tatties and for dessert it is cranachan or even a “wee dram”.
James added: “Events like these give the residents the chance to do something outside of their normal routine and everyone usually enjoys celebrating the patriotic event, albeit this year might be a bit different.
“We can’t wait to welcome family and friends back into the home to enjoy these events with our residents when it is safe to do so”.
Throughout lockdown the care home staff have been working with residents to help them become more comfortable with technology. Residents were encouraged to chat with loved ones over Skype and other video platforms, this has branched into individuals learning how to use an app called Pl@ntNet to identify what flowers are in the garden.
Cramond Residence is a purpose-built care combining luxury, five-star accommodation with outstanding clinical standards – with places available from £1850 per week.
The home offers high quality care for up to 74 residents offering a small-group living concept in nine houses, with all residents enjoying an exceptional range of amenities and activities, delicious food and bespoke care from our highly-trained team.
2020 was a difficult year for everyone. Though hope is on the horizon, starting 2021 in lockdown is not how most of us wanted for January. It’s understandable that many people are feeling down and in need of a little extra emotional support.
The situation is especially challenging for those living with sight loss. Many have faced anxiety, sadness and even fear about the unique challenges they have experienced – problems such as social distancing, difficulty shopping without guidance and isolation from losing tactile contact with friends and family during lockdown.
That’s why RNIB has launched Emergency Mental Health Sessions for blind and partially sighted people.
The sessions are completely free and offer people with sight loss the opportunity to speak to a counsellor for an hour over the phone, about however they are feeling and any problems that are on their mind. It doesn’t have to be about their sight at all.
We know that the next few months might still be tough for many, so we want to remind you that RNIB is here to help. If you or someone you know could benefit from speaking to someone, please call our Helpline on 0303 123 9999. We can set up a chat within 36 hours and the service can be used as many times as needed.
No one with sight loss has to suffer on their own. Blind and partially sighted people deserve the same expectation of mental wellbeing as everyone else. That’s why RNIB in Scotland will always be here.
Thank you
James Adams
Director, Royal National Institute of Blind People Scotland
As a three-month campaign to help households in Scotland reduce their energy consumption and fuels bills draws to a close, industry experts have shared their top tips for keeping warm whilst cutting costs over winter.
Big Energy Saving Winter, organised by Citizens Advice, runs up until the end of January and provides information and practical guidance on saving energy, money, and the environment through greater efficiency.
Whilst the latest figures indicate a 1.8% decrease in emissions caused by residential energy use in 2019, compared to the previous year, it is expected to rise again with more people working from home due to the Covid-19 pandemic.
OFTEC, which represents the liquid fuel heating industry, including those on oil heating, is supporting the ‘Big Energy Saving Winter’ campaign with guidance on how households in Scotland can reduce their energy consumption and save on unnecessary heating costs during the winter lockdown. The advice includes:
1. Adjust your heating timers and thermostats
Remember to regularly adjust your timers to ensure the house only warms up when you need it to and that you only heat the rooms you regularly use. Nudging down the thermostat by a few degrees can save you money in the long term, but don’t lower it too much as living in a cold home can be bad for your health.
Many homes have a simple thermostat which sets one temperature for the whole house. Installing a more advanced system can enable you to set different temperatures for each room throughout the day and even learn your habits for automated heat settings. You can also control your heating remotely, saving money by turning off the heating when you are not at home.
3. Bleed your radiators
It’s recommended you regularly bleed your radiators, particularly if you notice they are not warming up as quickly as they usually do. This will ensure they are working at maximum efficiency and keeping your house warmer.
4. Don’t ignore your boiler
It’s easy to forget about your boiler but regular maintenance is important to ensure it is working efficiently. We recommend having it serviced at least once a year by a GasSafe (for mains gas) or OFTEC (for oil or solid fuel) registered technician, who are still working during the lockdown. They are fully qualified and will complete the work safely and to the highest standard. We recommend you discuss the service visit with the heating technician first to ensure it is carried out in a Covid-safe way.
5. Consider an upgrade
Modern, condensing boilers are typically smaller, quieter and more efficient. So, installing a new boiler can help reduce your fuel consumption, emissions and energy bills. For the 135000 oil heated households in Scotland the good news is that oil remains by far the cheapest off-grid fuel. And, with a ‘drop-in’ renewable liquid fuel currently being developed, you can have peace of mind that your new boiler will help the planet in the future.
Malcolm Farrow, from OFTEC, commented: “With the recent national lockdown restrictions and cold weather spell, reducing our energy usage and helping to combat climate change might not be the first thing on everyone’s minds. However, it is incredibly important for our planet and can also help reduce fuel bills which could be a relief for many households.
“We must also remember that the cost of energy is a real concern for many struggling households, particularly in rural parts of Scotland with high levels of fuel poverty, which means they can often not afford the upfront cost of installing a new heating system.
“The good news for the 135000 homes in Scotland on heating oil is that a renewable liquid fuel alternative should become available over the coming years which will help to dramatically reduce emissions without the expense of having to replace the whole heating system.”
For more information and advice, visit www.oftec.org.
we’re beginning to think about the potential for retaining some of the schemes implemented as part of Spaces for People beyond the end of the pandemic, though we know this is some way off.
Transport and Environment Convener Cllr Lesley Macinnes
The latest review of Edinburgh’s Spaces for People programme proposes a citywide consultation and assessment criteria for retaining some of the schemes implemented once COVID restrictions are eased.
We’re rolling out measures across the Capital to create safe routes for walking, cycling and wheeling while physically distancing. Next Thursday (28 January) the Transport and Environment Committee will discuss recommendations to consider retaining some of the interventions, many of which align with the Council’s strategic aims, protecting vulnerable road users while encouraging active travel.
Assessment criteria have been developed to help ascertain whether current projects, or elements of them, should be continued, initially on an experimental basis. If agreed by committee, a citywide consultation would be carried out alongside this assessment, seeking the public’s views on which interventions they would like to see retained beyond the COVID pandemic. The results of this would be reported back to committee.
The Spaces for People Update report also puts forward several, more complex projects and the outcomes of a regular review of existing measures for approval. Two schemes have been recommended for amendments under the review, one of which is the Braid Road closure.
It is proposed to reopen the street one-way southbound to help reduce public transport times and limit the impact of intrusive traffic on local streets, in response to feedback from residents and Lothian Buses.
Transport and Environment Convener Councillor Lesley Macinnes said: “We’re continuing apace with our ambitious programme of Spaces for People measures designed to give people space to physically distance and to provide safe, protected routes for making journeys by foot, bike or wheelchair.
“We’ve had a great deal of positive feedback from people benefiting from these changes and we know from our own monitoring that many of them are having a positive impact on surrounding areas. That’s why we’re beginning to think about the potential for retaining some of the schemes implemented as part of Spaces for People beyond the end of the pandemic, though we know this is some way off.
“Of course, any longer-term project would involve a great deal of engagement and consultation with communities – we want to bring the people of Edinburgh along with us. But by focusing on an ‘experimental’ approach we would be able to continually monitor and evaluate projects, responding to residents’ needs to best serve the public.”
Transport and Environment Vice Convener Councillor Karen Doran said: “This latest update illustrates the breadth of work that’s gone into designing, reviewing and implementing these schemes. It’s with thanks to the Spaces for People team that we’ve been able to get so many interventions on the ground over recent months.
“Of course, we recognise that there have been concerns about some of the measures from community members, and it’s understandable with changes like these. We’ve made every effort to respond where possible, and continue to tweak and revise designs, as this review demonstrates.”
Amongst the schemes recommended for approval are the introduction of segregated cycle lanes and a quiet connection on Silverknowes Road while a protected cycleway on Slateford Road would link Spaces for People measures on Lanark Road and Dundee Street to provide an alternative route to the Union Canal.
Committee will also hear about the progress of improvements developed using public feedback from the Commonplace consultation as well as the latest designs for interventions on South Bridge.
An update on work to enhance access and safety around schools provides information on temporary road closures, footpath-widening and parking restrictions introduced at primary and secondary schools around Edinburgh.
In addition, efforts to create a better environment for pedestrians include a partnership with Living Streets to identify and remove non-essential street furniture, to which £300k has been allocated, and an extra £100k assigned to improving pedestrian crossings around the city.
Port of Leith Housing Association is among 17 north Edinburgh charities and groups collaborating as Leith Gives to support local communities this winter. The initiative has helped to alleviate hardship over December and January with organisations delivering thousands of gifts and hampers to households in Leith and the north of the city.
Over the festive period, the collaboration distributed around 1,000 food hampers which provided ingredients to make 16,000 meals at home. More than 25 Port of Leith Housing Association households each received three hampers in December and January. These were delivered by staff from T.B. Mackay Energy Services, a subsidiary of Port of Leith Housing Association. The most recent food hamper included additional items to celebrate Burns Night.
Four households also received carefully selected gifts to wrap as a surprise for their children over Christmas. A further 27 adults at risk of isolation were given gifts which were safely distributed by Port of Leith Housing Association staff.
Heather Kiteley, Group Chief Executive at Port of Leith Housing Association said:“The importance of collaboration in Leith has never been felt as strongly as during lockdown this winter.
“The work of specialist teams including Tenant Advice, Sheltered Housing, Community Works and T.B. Mackay, has allowed us to connect with and identify tenants and members of the community whose wellbeing was most at risk over December and January.
“It has been a joy to collaborate with other Leith Gives partners, and I am pleased that the hampers and gifts brought nourishment and comfort to so many people this winter.”
Amid another strict lockdown, being connected online is also essential to the wellbeing of our communities. In addition to providing food for households, Leith Gives has distributed over 200 digital devices to help people stay connected during the pandemic.
Port of Leith Housing Association’s Jane Whiting has been co-ordinating the distribution of devices and Wi-Fi provision to households identified by the housing association’s Tenant Advice Team. This makes it possible for individuals living alone, and lacking digital confidence, to connect with family and friends during lockdown.
Despite this effort by a wide range of partners we know that many of our tenants and customers continue to find it difficult to make ends meet. Port of Leith Housing Association is exploring what role it can play to collaboratively make Leith a better place to live and work for all its residents.
Anita Aggarwal, Community Support Co-ordinator at Port of Leith Housing Association said: “Leith Gives has been an amazing collaborative effort from local organisations and groups and made Christmas a wee bit better for a wide range of Leithers.”
Early evidence suggests the variant of coronavirus that emerged in the UK may be more deadly, Prime Minister Boris Johnson told the nation last night.
The Prime Minister made the announcement in a televised statement from Downing Street:
Since the beginning of this pandemic, we have tried to update you as soon as possible about changes in the scientific data or the analysis.
So, I must tell you this afternoon that we have been informed today that, in addition to spreading more quickly, it also now appears that there is some evidence that the new variant – the variant that was first identified in London and the South East – may be associated with a higher degree of mortality, and I’m going to ask Patrick (Vallance) in a minute to say a bit more about that.
Because it is largely the impact of this new variant that means the NHS is under such intense pressure, with another 40,261 positive cases since yesterday. We have 38,562 COVID patients now in hospital, that’s 78 per cent higher than the first peak in April and, tragically, there have been a further 1,401 deaths.
So, it is more important than ever that we all remain vigilant in following the rules and that we stay at home, protect the NHS and thereby save lives.
But I also want to answer a key question that I know will be uppermost in your minds: All current evidence continues to show that both the vaccines we are currently using remain effective both against the old variant and this new variant.
And so, you will also want to know that our immunisation programme continues at an unprecedented rate.
5.4 million people across the UK have now received their first dose of the vaccine and over the last 24 hours we can report a record 400,000 vaccinations.
In England one in ten of all adults have received their first dose, including 71 per cent of over-80s and two thirds of elderly care home residents.
Having secured orders for hundreds of millions of doses, the U.K. government has supplied vaccines to the Devolved Administrations, according to population size.
First doses have been administered now to 151,000 people in Northern Ireland, 358,000 in Scotland and 212,000 in Wales.
And I am glad that the whole of the U.K. is able to assist the Devolved Administrations in deploying the vaccine and I know everyone across the country is grateful for the logistical skill of the British Army.
There is much more to do, and the target remains very stretching indeed, but we remain on track to reach our goal of offering a first dose to everyone in the top four priority groups by the middle of February.
And I want to thank all the doctors and nurses, especially at the GP-led sites who are vaccinating at a phenomenal rate, as well as, as I say, all those in our armed forces, our local authorities, our pharmacies and volunteers, who are making this extraordinary national effort possible.
And I want to thank all of you who have come forward to get your jabs, because, by doing that, you are protecting yourselves, your communities and, of course, our NHS.
And I say to everyone, when that letter arrives, please don’t hesitate to book that appointment and get this life-saving protection, because this is the best and fastest way for us all to defeat this virus and get our lives back to normal.
Commenting on the new variant of COVID-19 in the UK the Government’s Chief Scientific Adviser, Sir Patrick Vallance, said: “The new UK variant comprises a significant number of the our cases.
“It is spreading 30 to 70% more easily than the old variant. It doesn’t differ in terms of age distribution to the original variant.
“When we look at severity and mortality, data for patients who are in hospital with the virus suggest the outcomes for those with the original variant look the same as the new variant. However, when looking at the data for people who have tested positive, there is an indication that the rate for the new variant is higher.
“Although these data are currently uncertain, it does appear that this variant has increased mortality compared to the old virus, as well as increased transmission. For context, with the original variant, if you took a group of 1,000 infected men in their 60s roughly 10 would die. But with the new variant, roughly 13 or 14 of that group might be expected to die.
“There is increasing evidence from studies that vaccines will still work against the UK variant.”
Everything you need to feed a family up to six for a little over £3
Aldi are now selling some of the nation’s favourite dishes to help customers celebrate Burns Night on a budget.
With prices starting at just 99p, Aldi’s Burns Night range has something to suit everyone, whether they are cooking a big feast for their household or celebrating the big day solo on the sofa.
Aldi has partnered with some of its top local suppliers, including Simon Howie, McIntosh of Strathmore and We hae meat, to bring the best of Scotland’s larder to your Burns table.
Customers can pick up everything they need for a traditional Burns supper, including haggis, neeps and tatties to feed a family up to six for only £3.12.
Comfortably feeding two to three adults, Aldi’s best-selling Macaulay’s Haggis (454g) is available in store every day and customers can choose from the traditional meat option or a delicious vegetarian alternative for only 99p (offer available 14th – 25th Feb). Also available in store is the popular Specially Selected Chieftain Haggis (£2.69, 908g), the perfect centrepiece for any Burns Night table, and feeds up to six hungry mouths.
Aldi’s weekly Super 6 deal on fresh vegetables includes Maris Piper Potatoes (79p, 2.5kg) and Swede (35p each), to make the all-important tatties and neeps to accompany your haggis.
For anyone looking for a modern twist to a traditional Burns supper, Aldi’s Specially Selected Haggis En Croute (£3.49, 470g) has returned to stores after flying off the shelves last year. There’s also Jumbo Haggis Pigs in Blankets (£2.29, 400g)from Ayrshire butcher We hae meat, Simon Howie Haggis Bon Bons (£1.99, 240g) and Haggis Olives (£2.99, 400g), Bells Steak & Haggis Pies (99p, 2 pack), and a Haggis Pakora Platter (£2.79, 350g).
If you would prefer to put your feet up and have a delicious Burns Supper prepared for you, why not try Aldi’s McIntosh of Strathmore Burns Box (£3.49, 900g) meal kit for two, complete with everything you and your partner need to celebrate Scotland’s national poet without lifting a finger (apart from popping it in the microwave)!
Finally, no Burns Night would be complete without a dram of Scotch and customers can choose from a range of high-quality Scottish Malt whiskies, including Aldi’s award winning Highland Black 8-Year-Old Scotch Whisky (£14.00, 70cl) and Glen Marnoch Islay, Speyside and Highland Single Malt Whiskies (£16.49, 70cl).
Graham Nicolson, Group Buying Director, Aldi Scotland, said: “From hearty family meals to delicious haggis dishes with a modern twist, Aldi’s 2021 Burns Night range offers customers the whole package when it comes to creating the ultimate Burns Supper.
“With celebrations having to be a bit different this year, it’s all the more important that we have things to look forward to and enjoy, and there’s nothing better than delicious, comforting Scottish produce to get into the spirit of Burns.”
Aldi’s Scottish Burns Night range is available from all 96 Scottish Aldi stores. You can find your nearest Aldi store here.
The Full Burns Night range includes:
MacAulay’s Haggis (99p, 454g)
MacAulay’s Vegetarian Haggis (99p, 454g)
Specially Selected Chieftain Haggis (£2.69, 908g)
Specially Selected Haggis En Croute (£3.49, 470g)
Simon Howie Gluten Free Haggis (£1.99, 454g)
Simon Howie Haggis Olives (£2.99, 400g)
Simon Howie Haggis Bon Bons (£1.99, 240g)
Bells Steak & Haggis Pies (99p, 2 pack)
Bells Steak & Haggis Pie (£2.99, 400g)
McIntosh of Strathmore Burns Box (meal kit for two) (£3.49, 900g)
Lauchlan Burn Skinny Haggis Olives (£2.79, 350g)
MacSween Whisky Cream Sauce (£1.19, 150g)
Mash Direct Mashed Neeps & Tatties (£1.89, 750g)
McIntosh of Strathmore Vegetarian Haggis, Neeps and Tatties (99p, 340g)
Creative Scotland has launched Creative Scotland Crowdmatch 2021 in collaboration with Crowdfunder – the UK’s largest crowdfunding platform – offering expert coaching and match funding, to support Scotland’s creatives to run successful crowdfunding campaigns.
The second iteration of the programme will launch with a series of introductory, free to attend webinars:
From Monday 25 January, interested parties will be invited to express their interest in participating by noon Monday 8 February.
A shortlist of projects, selected by Crowdfunder and Creative Scotland, will receive tailored coaching support from the expert Crowdfunder team to set up their campaigns.
Jason Nuttall, Programme Director, Crowdfunder said: “We were blown away by the successes of the projects involved in Creative Scotland’s 2020 initiative.
“The range of ideas and the creativity shown in things like the rewards offered was fantastic to see. We have high expectations for this competition, and are looking forward to supporting the chosen projects to being their campaigns to life in 2021.”
Jackie Stewart, Creative Industries Officer, Creative Scotlandsaid: “This is a fantastic opportunity for practitioners and organisations across Scotland to raise funds for creative projects as well as grow awareness of their work and foster meaningful relationships with audiences.”
Expressions of interest are invited from all artforms, and shortlisted projects will be announced on Tuesday 16 February.
Thanks to National Lottery players, Creative Scotland will contribute a total of £75,000 of match funding, and entrants can receive up to £10,000 towards their projects.
Eligibility criteria, information about the initiative and about Crowdfunder is available on the Crowdfunder website.
The first phase of the programme which launched last year, saw 18 projects achieve their target crowdfunding campaign figures with many stretching beyond their original targets.
The recording and production of experimental focus musician James Lindsay’s second album, Torus was made possible through the first iteration of Creative Scotland Crowdmatch.
James Lindsaysaid: “I couldn’t have done a pre-order self-release like this independently to the same effect.
“The crowdfunding process gave people the drive to help the project and the tutorials offered by Crowdfunder were very helpful in helping me bring some shape to the campaign”
Eligibility criteria, information about the initiative and about Crowdfunder is available on the Crowdfunder website.
The highly sought-after London Fashion Retail Academy course is coming to Scotland for the first time through an exclusive partnership with St James Quarter and Edinburgh College.
Working closely with over 140 fashion brands, the partnership is set to bring a unique Retail Fashion, Marketing and Branding course to Edinburgh College starting on 25th January – the first time the London based retail education specialist has ventured outside of London in its 15 years of existence.
The Fashion Retail Academy, awarded Ofsted Outstanding, is the quickest route to a career in fashion retail. Founded by retail giants, the Academy offers a range of exclusive fashion courses with unparalleled industry involvement to ensure students gain the skills and contacts needed to successfully progress to employment.
Funding from St James Quarter has allowed Edinburgh College to work exclusively with Fashion Retail Academy to develop this brand-new programme – starting on 25th January – to jump start Scottish students with a passion for fashion into the world of retail.
For the first time ever, the London based retail education specialist will provide expert resources that have been developed over the past 15 years to Edinburgh College students as part of a long term plan to enhance Edinburgh’s talent pipeline for retail roles – both for within St James Quarter and beyond.
The course will incorporate a range of topics including fashion retailing; branding and marketing; satisfying customer needs and digital retailing and will have a specific focus on the best ways to meet the needs of retailers, drawing on the most up-to-date research on the retail workforce and accounting for the acceleration of current trends brought about by the pandemic.
Once completed, all students will achieve a SCQF Level 5 qualification in Retail Fashion, Branding and Marketing and will be supported by St James Quarter in helping to find work within the retail industry.
Rochelle Burgess, Marketing Director at St James Quarter, said:“This partnership has been years in the making and we’re delighted to finally bring this course to life and to Edinburgh for the first time.
“With all the leading brands coming to St James Quarter, there’s lots of amazing employment opportunities coming too – this is an incredible way to support our local graduates, nurture local talent and bring a globally recognised curriculum to our city.
“After a very challenging year, one of our key focuses is to boost the Scottish retail industry and help the next generation receive the opportunities and support they need to work within it.
“Partnering with Edinburgh College and Fashion Retail Academy is a very exciting project for us and we’re looking forward to seeing how the students develop throughout the duration of the course.”
Amanda Colvin, Director of Marketing & Sales, Fashion Retail Academy, said:“This exciting opportunity to partner with Edinburgh College has given FRA the ability to extend its reach and support more young people who want to start a career in fashion retail, at the same time as providing the industry and St James Quarter with entry level talent who can hit the ground running on graduation.
“We hope this is the start of a long & successful collaboration, bringing a range of specialist fashion courses to Edinburgh.”
Audrey Cumberford, Edinburgh College Principal, said: “We are delighted to be working in partnership with the Fashion Retail Academy, and the St James Quarter, to offer people in the region an opportunity to develop their careers in fashion and retail through world-class training.
“Working with the Fashion Retail Academy to deliver the Certificate in Retail Fashion, Branding and Marketing course enables us to combine the knowledge and expertise of our lecturers with the FRA’s retail education specialists – providing students with the skills they need to succeed, and retailers with a highly-skilled, talented workforce.
“We are excited to be the first Scottish College to collaborate with the FRA in this way and we are looking forward to developing the partnership further to create a talent pipeline which will provide world-class customer service to the people of Edinburgh.”
For any retail and fashion enthusiasts looking for more details or interested in signing up for the course visit: https://cutt.ly/ZjRok6v
St James Quarter is set to open the first phase of its retail, dining and leisure elements this Spring.
