The COVID-19 pandemic has fundamentally changed the landscape that services operate within. Traditionally face-to-face delivery organisations have been forced to move online, many for the first time, as lockdowns and continued social distancing has meant it impossible or impractical to deliver their work in person.
To support organisations as they continue to navigate this process, we partnered with Your Own Place to produce ‘Our Digital Lockdown Journey’, a blog and vlog series during 2020, exploring how organisations have managed to continue providing vital services by shifting online.
Today we have published a short summary paper: ‘Going Digital or Going Bust’which brings together the key insights, learnings and questions raised through this series.
Through this reflective case-study series we wanted to support organisations to reflect on their capability and confidence to test out new digital techniques, to ultimately ensure that individuals receive the services they need to support their wellbeing throughout and beyond this pandemic.
The series explores topics including tensions in delivering outcomes when delivery models change, safeguarding, the role of values, impacts on the team and cost.
We hope you find this report, blog and vlog series of interest and if you would like to find out more about this work, or any of our Digital Futures portfolio, please do get in contact.
Yours sincerely
Anna Grant
Senior Policy and Development Officer
Carnegie UK Trust