Getting tourism ready for recovery

A call has gone out to those with skills, expertise and experience, who are currently ‘furloughed’ or on a reduced working pattern, to help address the challenges facing Scotland’s tourism sector. 

In 2017, the sector provided employment for eight out of every 100 Scottish workers, but thousands of tourism business owners are naturally feeling anxious about the future in the wake of coronavirus.

The call to arms – ‘Getting ready for recovery’ – has been championed by around 120 alumni of the Destination Leaders Programme (DLP), a joint initiative for tourism industry professionals delivered for the past seven years by Edinburgh Napier University and Scottish Enterprise.

DLP alumni to mentor furloughed tourism workers along the road to recovery

The aim of the furlough initiative is to help small tourism businesses recover by providing targeted support and mentoring that can enable them to take forward identified actions, outputs and outcomes during this period of enforced reflection.

Professor Jane Ali-Knight (above) of Edinburgh Napier University’s Business School, explained: “It is intended that involvement will fall under the acceptable category of professional training for ‘furloughed’ professionals, and will help maintain and extend their professional skills, expertise, experience and network.”

This will mean projects taken up will be focused on objectives that underpin The Scottish Tourism Strategy to 2030, as well as wider destination leadership, development, management, industry resilience and recovery, and destination promotion.

Aileen Lamb from Scottish Enterprise said: “The objective is to support recovery and potential restructure of the Scottish tourism industry. We want to use this opportunity to encourage innovative thinking across a range of themes.

“Most importantly we want to encourage the supportive and adaptable nature of tourism professionals to shine. The initiative will include a weekly online session called DLP Assemble giving businesses a collaborative place to gather regular updates on initiatives and government funding as we look towards the point when restrictions can be lifted.”

Ali-Knight says: “We will guide participants on themes and tasks arising through the DLP Assemble initiative, to help form project groups with a good mix of experience and expertise, and to match groups with mentors and professional support.”

Kenneth Wardrop, a fellow DLP founder, says: “We want to act quickly, working with existing groups such as ETAG [Edinburgh Tourism Action Group] and STERG [Scottish Tourism Emergency Response Group] in order to start applying practical thinking and solutions in response to the evolving and devastating impacts on Scotland’s tourism industry.”

Edinburgh Napier University is also running a free online course through FutureLearn to help small tourism businesses understand the power of data they hold or can access in helping them market themselves more effectively at this critical time.

‘Understanding Data in Tourismis open now for people to register for the next starting point, on 16 May, by visiting: 

futurelearn.com https://www.futurelearn.com/partners/edinburgh-napier-university

Oil prices crashing again, but pump prices still at dishonestly rip-off levels

  • WTI (West Texas intermediate) oil prices plunge 50% to $8.75 a barrel, lowest level since December 1973. Brent could follow too, eventually.
  • Even before Monday’s crash in oil price, UK’s fuel supply chain has dishonestly held back March’s massive wholesale falls from filling up at the pumps.
  • Petrol should be 98p and Diesel 106p per litre, instead it is averaging 10p higher.

Howard Cox, founder of FairFuelUK Campaign, said: “Even with 70% less fuel being sold, the dishonesty from these faceless businesses, using the Coronavirus crisis as a smokescreen to maintain their profits, beggars belief.

“A few hoodwinked MPs have responded to FairFuelUK’s concerns for 37m drivers. They say they believe that the most effective way to keep fuel prices down is through an open and competitive market. In 2013, the Office for Fair Trading investigated competition in the UK fuel sector and concluded that it was operating well.

“That is absolute claptrap. That enquiry was an utter whitewash and everyone knows it had the smell of big business manipulating the result.

“It’s time the Government really looked after the highest taxed drivers in the world and our vital haulage industry, and introduce PumpWatch as a matter of emergency. An independent pricing watchdog is vital to protect our economy and allow essential workers to fill up their vehicles with the fairest and most honest prices at the pumps.”

For the latest Oil, wholesale and pump prices and how motorists are being fleeced by the fuel supply chain, especially more so during the Coronavirus crisis go to:

https://fairdriving.uk/greedy-oil-companies-continue-to-exploit-co-vid-19-crisis

Your Police 2020 – 2021: Police Scotland launches consultation

A Message from Chief Superintendent Sean Scott. Divisional Commander, Edinburgh City Division, Police Scotland:

I wish to convey my sincere thanks for your cooperation, support and fortitude during this period of unprecedented challenge.

Many of you will have been directly affected by the unfolding coronavirus pandemic and my thoughts are with you and your families during these uncertain times.

The sacrifices made by colleagues in health and social care are truly humbling and Police Scotland is committed to supporting NHS Lothian, the City of Edinburgh Council, statutory partners and the third sector to meet the welfare requirements of those in need.

I wish to reassure you that, as ever, we stand ready to serve Edinburgh’s communities and keep people safe.

You can contact us in the following ways should you require our assistance:

• In an emergency dial 999
• For non-emergencies call 101
• Contact online at: https://www.scotland.police.uk/contact-us/contact-us-form

The Police Scotland website provides helpful crime prevention guidance and practical advice to stay safe, it can be accessed at: https://www.scotland.police.uk/

I have been heartened to witness, first-hand, Edinburgh’s communities pulling together and supporting each other in this time of crisis. Please continue to play your part by following our Government’s instructions and adhering to social distancing requirements.

It’s important to me that we best meet your needs and those of your community. Therefore, I’d be grateful if you’d take a few moments to share your views and suggestions by completing the ‘Your Police 2020-2021’ survey which is available at the following link: https://consult.scotland.police.uk/surveys/your-police-2020-2021/

Edinburgh is a strong, resilient and adaptable city, as are its people and your help and continued forbearance will see us through this testing period.

Funeral directors launch free emotional support helpline

Losing a loved one is one of the hardest experiences anyone could face, but during this period of social distancing, families are facing additional anxiety over not being able to say their goodbyes. 

Charityrun funeral directors Caledonia Cremation has responded to the crisis by launching a dedicated emotional support line for anyone anywhere in Scotland who has just lost a parent, child, sibling or partner. 

“We promise that if we can help even a little we will do everything we can,” said John Halliday, co-founder of Caledonia Cremation.  

The service launched followed their concerns for people’s wellbeing after conversations with families who lost loved ones to Covid-19. This was subsequently part-funded by a new grant from Foundation Scotland from their Response Fund meaning that the helpline can employ a reained pyschtherapist who can provide much needed support during these unprecedented times. 

Caledonia Cremation was set up in 2018 by the charity Community Renewal to fight funeral poverty in Scotland and is the only not-for-profit funeral directors in the countryThey offer not-for-profit cremations to anyone in mainland Scotland and since they began, they have saved bereaved Scottish families nearly £1million in funeral costs.

John Halliday explained why they took their decision to launch this emotional support helpline: 

We heard from one family whose grandfather died in intensive care last week. They were unable to visit him and upon his passing there was no wake and they were unable to attend his funeral. We offered all the support we could but we felt we needed to do more to help others.

“Acharityowned social enterpriseour priority is first and foremost to support people in Scotland. Up until now that has been by providing dignified, caring, notfor profit funerals which don’t push families into funeral debt.

“We have always provided a caring service, but these are unprecedented times and we felt we needed to increase our capacity to provide emotional support – even if that person hasn’t used our services.

“We are grateful for the funding from Foundation Scotland as it has allowed us to employ a highly experienced counsellor and psychotherapist. This frees up the rest of the team who are working hard online and by phone, advising clients on how they can still say their goodbyes in this period of social distancing and helping people in poverty to claim funeral benefits.

“We always said it was important that there was a not-for-profit funeral director like us, someone who genuinely does not profit a penny from a loss. This is something we can do to really give back to society with everything we have got while also bringing prices down. 

“Grieving people need support right now, and they can trust us to put their care first.”

The service is now up and running so anyone who needs help, please do get in touch by calling 03000 11 33 01.

Earth day, coronoavirus and the case for a new normal

Today marks the 50th year of Earth Day.  None of the previous 49 Earth Days have taken place in anything like the world we are experiencing today (writes TERRY A’HEARN, Chief Executive, Scottish Environment Protection Agency).

It’s difficult to think that it was only seven weeks ago, on the 2nd of March, that Scotland reported its first case of coronavirus.

Our world has changed dramatically in that short period.  Our assumptions about what is ‘normal’ in our daily lives have fundamentally changed.  Many of our personal, family, community and organisational routines have been dramatically altered to help us get through this emergency.

This unprecedented scale of change has been achieved quickly and with clear purpose: to tackle a public health emergency and minimise, as far as we can, the awful human tragedy and suffering brought on by the coronavirus.

As we make this community effort, there is one old assumption which we must absolutely not return to.  This is the long-held and outdated thought that looking after the environment is in conflict with economic success.

Scotland has already made strong progress in discarding this old mindset with a track record, for example, in reducing carbon emissions by creating the new industries of tomorrow such as renewable energy.

Scotland, along with Iceland and New Zealand, established the Wellbeing Economy Governments Initiative in 2018.  It is these types of innovation that will help us create vibrant economies that will serve our human needs and are in sync with what our one and only earth can provide.

As Scotland’s environmental watchdog, we have kept this long-term vision in mind as we work out how to play our own specific role in the national effort to tackle the current public health emergency.

We have set our aim as making our “best contribution to helping the nation get through this public health emergency in a way that protects and improves Scotland’s environment”.

What does this mean for how we do our job?

The Scottish Government has designated 13 critical national infrastructure sectors vital to the functioning of society during this emergency. At SEPA, we regulate the environmental impact of many of these sectors.  We are working closely with these sectors to help this national focus on food security, the provision of clean water and the maintenance of critical infrastructure and the support services on which we all rely.

We know that all businesses we regulate are trying to operate in extraordinary circumstances.  We know they are trying to look after the health of their own workforces. We know they may have supply-chain and other challenges.

On 6th April, we published our regulatory philosophy for this next period, a new Coronavirus website, information and a series of ‘regulatory positions’ which support specific sectors over the period ahead.  We’ll add more over the coming weeks.

We said that where regulated businesses are unable to fully meet their compliance obligations, they should prioritise conditions which directly protect the environment over those of an administrative nature.  They should contact SEPA, work closely with us and document the choices and actions they take.

We’ve asked Scottish businesses to adapt responsibly and we expect the majority will.  Our message has been clear: if you try to do the right thing in this next period, you will find a helpful and supportive regulator.  If you deliberately do the wrong thing while the rest of Scottish society pulls together, you’ll get the uncompromising regulator your behaviour deserves.

This approach of supporting progressive business behaviour and punishing poor business behaviour has been central to our regulatory strategy: One Planet Prosperity.   The challenge of how we help Scottish businesses and communities thrive within the resources that our one planet provides is more important now than ever.

In the current period, we’re all looking at how companies are responding.  We’re seeing the very best in innovation, as companies such as North British Distillery in Edinburgh are supplying high strength alcohol to produce hand sanitiser.

International spirits firm Edrington, behind names like The Macallan, Highland Park, The Glenrothes and The Famous Grouse blended Scotch is supporting Glasgow City Council’s production of sanitiser for care homes and front-line staff, such as waste and recycling workers, through ongoing donations of high strength alcohol from North British. Last week Edrington also donated hand sanitiser to The Beatson West of Scotland Cancer Centre.

Similar to most Scottish employers still able to operate, we have had to adapt in order to protect our workforce and help reduce the spread of the virus.

We will continue to use a variety of means of checking and assessing compliance, including phone calls, issuing written advice, remotely managed technologies such as drones, targeted site and field visits, and other forms of intelligence gathering.

Even some businesses which, unfortunately, have had to, or are considering, pausing production are already opening discussions with us about how they might reduce environmental impact when they restart their economic activity.

In 1994, business sustainability leader John Elkington coined the phrase the ‘triple bottom line’ of people, planet and profit.  Despite it entering the business lexicon, twenty-five years later Elkington wrote an article in Harvard Business Review announcing a ‘product recall’ of his triple bottom line concept.

The concept had become popular.  It had helped bring environmental and social issues into boardroom deliberations.  It sparked a series of actions by many businesses to improve their environmental performance and contribute to enhanced social outcomes.

Elkington had hoped it would help fundamentally change our economies.  It helped us step forward, but not jump ahead.  It led to improvements, but not transformation.  Elkington had that rare vision to call time on an idea that had been successful, but needed replacing by something new.

Last year, Elkington and his team at Volans launched its ‘Tomorrow’s Capitalism’ inquiry.  Alongside global companies such as Unilever, Aviva Investors, Covestro and The Body Shop, SEPA is participating as the only regulatory agency invited to join the project.

We are bringing some of Scotland’s innovation into the project and learning with others as we debate and, importantly, test practical ways of creating the future economy and society that will serve us all well.

Last week, the Scottish Government announced an Economic Recovery Action Group.  In doing so, the First Minster said “its role will be to advise government on actions to support economic recovery.  And crucially it will consider how these actions can contribute to our aim of building a fairer, and a greener, and a more equal society as well.”  SEPA will contribute our ideas from our One Planet Prosperity work with our partners in Scotland and from our participation in Volans’ Tomorrow’s Capitalism inquiry.

As we take a moment to reflect on this 50th Earth Day, it’s clear that the next period can’t be an alibi for inaction.  The future is not what it was going to be.  As Scotland’s environmental regulator, we will maintain our twin focus: regulating in a way that helps Scotland get through this public health emergency and regulating in a way that helps builds an even better, more inclusive and sustainable Scotland.

Coronavirus could see Scotland’s economy shrink by a third

The economic impact of the efforts to tackle the coronavirus (COVID-19) pandemic could see Gross Domestic Product (GDP) fall by around a third, according to a report by the Chief Economist.

The latest State of the Economy report, published by the Scottish Government’s Chief Economist Gary Gillespie, presents analysis showing that GDP in Scotland could fall by around 33% during the current period of social distancing, similar to estimates from UK and international bodies such as the Office for Budget Responsibility (OBR) and the Organisation for Economic Co-operation and Development (OECD).

Alongside a summary of latest economic developments, the report includes Scottish Government analysis of:

• channels through which COVID-19 is impacting Scotland’s economy;
• short term impact of social distancing on GDP and the labour market;
• exposure of different sectors to COVID-19 risks;
• medium term path of the economic recovery.

Economy Secretary Fiona Hyslop said: “Our response to COVID-19 is saving lives, but I am deeply aware that the pandemic is having an economic effect that is already being felt across Scotland.

“The Scottish Government is doing everything we can to support businesses at this very difficult time.

“We want Scotland to recover as quickly as possible from this outbreak, and that includes rebuilding our economy as quickly as is safely possible.

“None of us should be under any illusions about the scale of economic recovery and, as we have said before, no government will have all of those answers.

“That is why we have set up an independent advisory group to provide expert economic advice and this will be crucial to help us deal with the challenge of rebuilding our economy.”

state-economy

 

Lifeline support for business confirmed

Economy Secretary Fiona Hyslop has confirmed that grant funding for the newly self-employed suffering hardship and SMEs in distress will be available ‘in the coming days’.

The £100 million fund to support the self-employed and SMEs announced last week will be broken into three separate funds as follows:

• £34 million Newly Self-Employed Hardship Fund, managed by Local Authorities, will be allocated to the newly self-employed facing hardship through £2,000 grants
• £20 million Creative, Tourism & Hospitality Enterprises Hardship Fund, managed by the Enterprise Agencies in partnership with Creative Scotland and VisitScotland for creative, tourism and hospitality companies not in receipt of business rates relief
• £45 million Pivotal Enterprise Resilience Fund, managed by the Enterprise Agencies for vulnerable SME firms who are vital to the local or national economic foundations of Scotland

The Scottish Government is also providing £1 million to top up Creative Scotland’s Bridging Bursaries in the not-for-profit sector.

Speaking in parliament, Ms Hyslop also confirmed that the grant funding will be open for applications by the end of April, and that recipients will receive funds in early May. She said: “This funding is intended to relieve the hardship of individuals and smaller firms that are ineligible for support from the UK Government or are not in receipt yet of the funds they need to survive.

“Our hospitality, tourism and creative sectors have been decimated by this crisis and previously profitable businesses have seen demand dry up overnight.

“However, because of the decisions the Scottish Government has taken, thousands more self-employed people and small businesses will be able to benefit from support compared with elsewhere, and we have been able to help sectors of the economy that are not being supported in other parts of the UK.

“As well as dealing with this immediate crisis, we must look to the future. We must ensure that those businesses with a part to play in strengthening resilience in Scotland’s economy survive this crisis and thrive in future, which is why £45 million is being allocated to those firms.

“We continue to engage with businesses on a regular basis to understand their needs and press the UK Government to deliver for them.”

Following this afternoon’s announcement, Creative Scotland’s Chief Executive Iain Munro commented:  “We welcome today’s Scottish Government announcement of £100 million funds to support the self-employed and SMEs.

“Creative Scotland will work hard with partners to ensure that those who are eligible in the creative sector can access the new funding as far as possible.

“Today’s announcement also includes the extra £1m from the Scottish Government which we announced yesterday to supplement the Creative Scotland Bridging Bursary Fund and has enabled us to double the budget, providing much needed financial support for freelance creative professionals most deeply impacted and disadvantaged by the cancellation of work due to the COVID-19 emergency.”

Krispy Kreme drive thru to re-open for emergency services personnel

To help show its deepest appreciation and support for the work critical workers are doing in the battle against COVID-19, Krispy Kreme has re-opened it’s production to safely serve doughnut donations to frontline and wider community heroes.

As an extra thank you, nine Krispy Kreme drive-thrus in the UK began re-opening last week, to NHS, police and fire service staff. 

From Thursday (23rd April) the Krispy Kreme drive-thru on Lochside Avenue, Edinburgh will gift NHS, police service and fire service staff with a complimentary hot drink and Original glazed doughnut 3-pack upon identification.

With this small gesture, the team behind the project sincerely hopes to bring even a brief moment of much needed lightness to those working tirelessly during the pandemic.

Proudly pledging to “serve half a million smiles” the brand has already started safely delivering half a million Original Glazed doughnuts via contactless drops to hospitals, charities, food banks, police stations, carers and other community heroes and key workers.

Further building on its mission, Krispy Kreme is recruiting a team of eager volunteers from its active staff, to deliver surprise, contactless doughnuts in their local neighbourhoods.

Meanwhile fans and customers are invited to support from home and ‘dough it forward’ by nominating deserving, unsung local heroes to receive a ‘doughnutty’ thank you. People can nominate their heroes by contacting servingsmiles@krispykreme.co.uk or via the brand’s social channels.

Krispy Kreme CEO Richard Cheshire, said: “Our mission to create smiles and bring joy has never been more important. We know we aren’t saving lives, but we hope to do something as small and simple as making someone smile. It’s our way of saying thank you to people far and wide who are working so hard to keep our nation moving, safe and well at the moment.”

Krispy Kreme has implemented a number of new processes and safety standards with their manufacturing team to protect their team members and customers., including social distancing at every step of the operation, running reduced lines of doughnuts and staff on site, appointing Covid-19 officers to oversee adherence to these processes and implementing a contactless delivery process.

The reopening of manufacturing has allowed Krispy Kreme to launch its wide reaching community plan.

More information on the Serving Smiles project can be found at https://www.krispykreme.co.uk/serving-smiles.

Over 250 care homes receive vital PPE thanks to rapid response specialists

AN EMERGENCY rapid response specialist has supplied vital PPE to over 250 care homes across the UK within 24 hours of receiving a request for the ‘lifesaving’ equipment.

Voyage Care, which has 259 learning disability care homes throughout the UK, put out a call for additional suppliers of PPE.

ECO, which has set up a full COVID-19 emergency rapid response solutions operation, responded by supplying 70,000 surgical masks within 24 hours.

Lyndsay Beal, an operations manager at Voyage Care, said: “As the country struggles to source enough PPE, we wanted to expand our approved suppliers and to add to our stocks quickly. 

“ECO had it transported to me within 24 hours. It’s good quality equipment, at a good price – they haven’t increased prices during this difficult time. It’s exactly what we needed and I’m pleased to be working with ECO. This equipment is a lifesaver.

“We have over 10,000 staff all over the UK, and keeping our staff and the people we support safe is our number one priority.

“We are following all the government guidelines. So being able to ensure we have a sustainable supply of PPE is really important for us, our staff and the people we support.

“We are also working with our procurement team to look at sourcing our hand sanitiser from ECO as well, which will also help us.

“I must praise our staff at Voyage Care as well. They have been fantastic through this and teams have all come together to support each other like one big family.”

The team at ECO, with bases in Cumbria and Scotland, are experts in rapid response solutions and pride themselves on ‘getting stuff done’.

ECO has set up a full COVID-19 rapid response solutions operation with a range of anti-virus sanitiser, PPE including masks and visors, testing kits, testing pods, medical beds, and emergency buildings.

It has already answered the call to help a factory, which has a government order for manufacturing vital material for visors for the NHS, to continue production 24/7 by supplying anti-virus sanitiser and an on-call emergency sanitising team.

Eddie Black, managing director of ECO, said: “When we heard thousands of care home staff and residents across the UK were struggling to source PPE we wanted to help.

“We have a secure supply of PPE, including surgical masks. We also have anti-virus sanitiser, and testing kits and testing pods, so we were happy to supply them what they needed.

“Care home staff all over the country – just like the NHS and other emergency workers – are doing an incredible job.

“If anyone needs our expertise, we will get our teams onto it immediately to achieve what needs to be done.”

Any organisation or business which would benefit from ECO’s help is asked to contact 01461 500 206 or email response@teameco.co.uk or visit www.teameco.co.uk for more information.

Seafield murder: man appears in court

Edinburgh Police have launched a murder inquiry following the death of a woman in Seafield.

Around 7.50am on Saturday, 18 April, the body of Jadwiga Szczygielska, aged 77, (pictured) was found within her home in Pirniefield Bank following a call to the Scottish Ambulance Service.

Roman Frackiewicz, 44, was arrested and charged in connection with her death, and he appeared at Edinburgh Sheriff Court earlier today. He made no plea and was remanded in custody.

Detective Inspector Bob Williamson, of the Major Investigation Team, said: “Our enquiries indicate that this was an isolated incident but we are keen to speak to anyone who may be able to help with our investigation.

“If anyone saw anything suspicious in the early morning of Saturday, 18 April, or who may have information that would help us then please call Police Scotland on 101, quoting incident 0756 of 18/04/2020 or make a call anonymously to the charity Crimestoppers on 0800 555 111.”