Day: March 19, 2020

Sailors’ Society suspends port activity

International maritime charity Sailors’ Society is offering virtual chaplaincy to seafarers as it suspends its port activities in response to the coronavirus. 

The charity, which operates in 90 ports around the world including Southampton, Portbury and Avonmouth, Leith, Tilbury, Invergordon, Dundee and Montrose, Greenock and South Wales, is pausing port activities for an initial period of two weeks, in the light of the increased spread of the virus and the World Health Organization (WHO) activating an international state of emergency.

Chaplains will instead be available online using social media and digital technology to provide advice, support and arrange practical help for crews. The charity is sharing mental health advice for seafarers and is setting up a special Facebook group for seafarers concerned about the impact of the virus on their health and livelihoods. 

Sailors’ Society’s COO Sandra Welch said: “Our chaplains usually meet 1,000 seafarers a day in ports across the globe. As this crisis has unfolded, we have been closely following health advice in the ports where we operate and offering virtual chaplaincy to quarantined seafarers. 

“This suspension is last thing we want to be doing – especially today, Sailors’ Society’s 202nd birthday. But we need to put the health of our staff and the crews we serve first.

“If you are a seafarer struggling at this time, you are not alone. We know this is a particularly distressing and unsettling time for many of you and we are still very much here for you, even if we can’t be with you physically.

“In the past two centuries, we have supported seafarers through many crises, including two world wars. Our dedicated and driven chaplaincy team will do whatever it takes to support you through this crisis today.

“You can reach our chaplains via our website and we hope our new Facebook group will become a place where you can share encouragement and advice with one other too.”

A special coronavirus section of the Sailors’ Society website can be accessed at https://www.sailors-society.org/coronavirus, with health information, advice for seafarers on how to manage their mental health in light of the pandemic and contact details for chaplains and the new Facebook group.

Community Centres and Libraries to close from tonight

The city council has taken the decision to close all public libraries and community centres by 10pm tonight.

Parts of the City Chambers will also be shut. For library users, there will be no additional fines from Friday 20 March until further notice.

Services including eBooks, audiobooks, magazines and newspapers will be available online. For all the information you need to get started, please visit https://yourlibrary.edinburgh.gov.uk

Advice hubs will be set up in different parts of the city to provide advice and support to citizens. We will share further details as soon as we can.

The planning and building standards helpdesk will be closed until further notice. You can still view and comment on planning applications at https://www.edinburgh.gov.uk/planning-building/planning-online-services and email the team at planning@edinburgh.gov.uk

Cancellations:

All our community-based Adult Learning classes have been cancelled until further notice. This includes; ESOL (English for speakers of other languages), Family Learning, Outlook, all Literacy/Numeracy classes including those for deaf learners and English classes for Syrian refugees.

All our Active School extra curricular clubs have been cancelled until further notice.

All organised events due to be hosted in our parks have been cancelled until the end of April.

The Council’s Housing, Homelessness and Fair Work Committee, scheduled for Thursday 19 March at the City Chambers, has been cancelled.

Choices for City Plan drop-in event, scheduled for Thursday 19 March at St Brides Community Centre, has been cancelled.

Charity launches urgent appeal

Scotland’s largest children’s charity, Aberlour Child Care Trust, is appealing to the nation to come together to help the thousands of children and their families who it expects will experience significant levels of poverty as a result of the Coronavirus.

Whilst the full-scale impact of Covid-19 is yet to be fully quantified, Aberlour Child Care Trust warns many families are already at breaking point and as the situation unfolds, will struggle to put food on their tables, heat and light their homes, or even meet basic and essential needs.

Aberlour has today called on supporters and members of the public to donate some of the money they will save as a result of working at home, such as the cost of a takeaway coffee or the price of a bus fare, to its Urgent Assistance Fund.

The Aberlour Urgent Assistance Fund makes cash payments to those most in need, helping them pay for a range emergency needs. The charity is expecting significant demand for money to pay for everything from food and toiletries, to household essentials, power cards and emergency clothing.

SallyAnn Kelly, Aberlour Chief Executive said: “Demand for our Urgent Assistance Fund before the Coronavirus struck was already at an unprecedented level. More than £57,000 had been given out so far this financial year and we expect this to climb sharply in the coming months.

“Covid-19 is now causing severe disruption to normal everyday life: jobs are already being cut and other businesses will take some time to recover. The result is that the people worst affected will be those on low incomes.

“Many people unable to work because they have contracted the virus will receive statutory sick pay however this is usually less than their normal wages and seldom sufficient to pay for all expenses a typical family may face.

“We know that so many people are desperate to help those less fortunate, but just don’t know how or what to do. That’s why we’re asking the public to donate some of the money they will save as a result of working from home, such as the cost of a takeaway coffee or their bus fare to work.

“If we all come together as a nation and help in a small, affordable way, it will make a huge difference to the most vulnerable in society as we help them through these unprecedented times.

“Please take this opportunity by donating to the Aberlour Urgent Assistance Fund so that children, young people and families don’t suffer as a result of Coronavirus.”

You can donate to Aberlour’s Urgent Assistance Fund here: www.aberlour.org.uk/donate/

How Aberlour’s Urgent Assistance Fund helped Sarah and her baby

Shortly after Sarah’s baby was born, both became unwell and were rushed to intensive care for a week. After recovering, they were due to be discharged when it became apparent that Sarah had very little income and no support from family. That meant after paying her household bills and baby essentials, there wasn’t enough money left to buy warm clothing.  

Aberlour’s Urgent Assistance Fund came to the rescue for Sarah and her baby. It provided Sarah with a sum of money to enable her to have food for her cupboards and freezer, warm clothes for her and her baby to minimise any repeat visits to hospital, and money for her gas and electricity meters.

If you require urgent assistance, you can apply to receive funding from Aberlour’s Urgent Assistance Fund.

You’ll need a health professional, Social Worker, teacher, third sector organisation, clergy or other professional to support your application. 

Full details.

Beware Coronavirus scams

Cifas, the UK’s leading fraud prevention service, is warning people not to fall victim to scams being circulated involving the coronavirus.

Fraudsters are increasingly targeting the public with emails, texts and WhatsApp messages offering advice and treatment for the coronavirus, as well as setting up fake websites selling products and offering ‘cures’.

Scammers have also been setting up bogus websites asking for donations for victims, or promoting awareness and prevention tips.

To help members of the public protect themselves from becoming a victim of fraud, Cifas is offering the following advice:

  • Be sceptical if you receive and email, text or WhatsApp message about the Coronavirus, and never click on any attachments or links.
  • Never provide personal data such as your full name, address and date of birth – scammers can use this information to steal your identity.
  • Don’t allow yourself to be pressured into donating money, and never make donations by cash or gift card, or send money through transfer agents such as Western Union or Moneygram.
  • If you think you’ve been the victim of a scam, then speak to your bank immediately and report any fraud to Action Fraud on 0300 123 2040.

Mike Haley, CEO of Cifas, said: ‘Fraudsters are always looking for new ways to prey on people’s fear and anxieties, and so it’s very likely that these scams will only increase as Coronavirus spreads.

‘My advice is to not let fraudsters scare or pressure you into making any hasty decisions. Take your time and do your research, and remember to never hand over personal or financial details – don’t let criminals benefit from this serious situation.’

Kate Bevan, Which? Computing editor, said: “Scams are among the most prevalent types of crime in the UK so it is seriously worrying that coronavirus is creating a perfect environment for fraudsters and scammers to thrive using a range of loathsome tactics.

“Help protect yourself by being extra cautious before clicking on any unsolicited emails and texts or answering calls. Make sure your computers, mobile phones and tablets are supported by the latest security updates, and consider installing antivirus software to minimise threats.”

Government agrees measures with energy industry to support vulnerable people

The UK Government has agreed new emergency measures with the energy industry to protect the domestic energy supply of those most in need during the disruption caused by COVID-19.

From today, customers with pre-payment meters who may not be able to add credit can speak to their supplier about options to keep them supplied. This will benefit over 4 million customers.

This could include nominating a third party for credit top ups, having a discretionary fund added to their credit, or being sent a pre-loaded top up card so that their supply is not interrupted.

More broadly, any energy customer in financial distress will also be supported by their supplier, which could include debt repayments and bill payments being reassessed, reduced or paused where necessary, while disconnection of credit meters will be completely suspended.

Secretary of State for Business and Energy, Alok Sharma, said: “While friends and family will play a role in helping people impacted by the Coronavirus, we recognise there will be many customers who will need additional support and reassurance, particularly those who are financially impacted or in vulnerable circumstances.

“The government has committed to do whatever it takes to get our nation through the impacts of this coronavirus pandemic. Today those most in need can rest assured that a secure supply of energy will continue to flow into their homes during this difficult time.”

The government and energy industry have agreed to prioritise those existing customers most in need, while identifying customers whose circumstances may have changed as a direct or indirect result of COVID-19.

Chief Executive of Citizens Advice, Dame Gillian Guy, said: “This is an uncertain time for many people. Energy suppliers need to play their part by communicating clearly and supporting their customers as much as possible.

“Keeping people on supply, making sure they have warm homes and don’t face additional financial or other stresses about their energy supply will be essential.

“Suppliers will need to put in place support measures for people on prepayment meters, people and families who need to self-isolate or take steps to reduce social contact, and people who may otherwise be in vulnerable situations.”

The measures set out and agreed will be implemented immediately by energy suppliers to alleviate pressure on energy customers.

Chief executive of Energy UK, Audrey Gallacher, said: “As providers of essential services and critical infrastructure, the energy industry has well-practised contingency plans in order to ensure the delivery of services and is working closely with the Government on a daily basis to ensure there is no disruption to the generation and supply of energy to customers during these extraordinary circumstances.

“The sector is very conscious of the potential consequences for customers confined to their homes for prolonged periods and in particular those customers in vulnerable circumstances or on prepayment meters who may need additional help. Suppliers will be doing all they can to identify such customers and provide additional support wherever possible.”

Ofgem will continue to ensure suppliers meet their regulatory obligations. However the government also recognises this will be a challenging time for many supply businesses.

The Chancellor has this week set out a package of targeted measures to support businesses through this period of disruption caused by COVID-19. This includes £330 billion for companies to access loans, a business rates holiday, and help for small firms without insurance. In addition, a new temporary Coronavirus Business Interruption Loan Scheme is to be launched in days to support businesses access £1 billion of additional bank lending.

Chief Executive of Energy Networks Association, David Smith, said: “These are unprecedented times but the energy industry is working hard to keep gas and electricity flowing, look after our vulnerable customers and keep customers and staff safe.

“The UK’s electricity and gas network is one of the most reliable in the world and over 36,000 employees are working flat out to continue to provide a safe and reliable supply of energy during this time.”

Customers that are unable to top up their pre-payment meter are advised to contact their supplier immediately to discuss how they can be kept on supply.

Ofgem recommends consumers leave the meter box unlocked if they need someone else to top up the meter. Smart meter customers should be able to top-up remotely, such as by phone, mobile application or online.

Natalie Hitchins, Head of Homes Products and Services, Which?, said: “Hardup energy customers will breathe a sigh of relief that these new emergency measures will protect them from steep bills and losing their energy supply during these uncertain times.

“If you are worried about your ability to pay your energy bill because of the impact of coronavirus on your circumstances, it’s important to talk to your supplier as soon as possible to discuss your situation and find out what kind of support they can offer you.”

The UK government is working in lock step with the Devolved Administrations, World Health Organization, and international partners to keep the whole of the UK safe. Its approach is clinically led, based on the expert advice of the UK’s Chief Medical Officer for England, the NHS and Public Health England.

GIVE BLOOD: Advice for donors

At the Scottish National Blood Transfusion Service, we take great care to minimise any risk of harm to donors or patients. This is why we place a number of restrictions on who can donate at any given time – and why these constraints can and do change over time.

Statements 11/03/2020 – Update on Coronavirus (COVID-19)

  • Giving blood is an essential activity. We must ensure hospitals are well stocked with blood and blood products at this time.
  • We are open, and our sessions are going ahead as normal.
  • If this changes, we will let you know.

Please make an extra special effort to give blood over the coming days, weeks and months. If you are fit and well and have not been impacted by COVID-19, it’s important you come forward to donate.

Am I eligible to donate?

Currently, you must not donate if you fall into one of the following categories:

  • You have COVID-19
  • You are in self-isolation with symptoms of possible COVID-19
  • You are well but are in self-isolation because other household members have symptoms of possible COVID-19

If you have shown symptoms of COVID-19, you must not donate until at least 14 days after final symptoms ceased.

If you were self-isolating because other household members were sick, but you remained symptom free yourself, you must not donate until 14 days after your first day of self-isolation.

Buses: A message from Lothian

I wanted to take this opportunity to update you on how the current COVID-19 situation is affecting Lothian.

We appreciate these are extraordinary circumstances we are operating in and we are putting plans in place as to how best to deal with a fast-changing situation. While the priority of maintaining services is of paramount importance, as the situation develops, we need to factor in the impact on staffing levels now being experienced.

Lothian has been part of the fabric of Edinburgh providing vital transport links for over 100 years and I would like to pay tribute to staff from across our business, who go above and beyond every day to deliver a service to the people of Edinburgh and the Lothians.

We are determined to carry out our duty of public service to our customers.

However, as you will all appreciate we are currently living through unprecedented times, and we would ask you all to bear with us and check our website and social media platforms for the latest service information.

Some reduction in service provision is inevitable however we are working with the Scottish Government, local authorities and stakeholders to keep the majority of our services running.

Any decisions we take will be made with the best interests of all of our staff and our customers at heart, prioritising critical links to hospitals where possible.

Meantime we encourage all of our customers to follow the guidelines set out by the Scottish Government and the NHS. We all have a role to play, and I would like to thank you for your ongoing support and cooperation at this time.

Finally, on behalf of the Lothian group, I want to thank our emergency services, in particular those working in the NHS for their incredible effort under extreme pressure in such testing times.

We would encourage all of our customers to plan their travel by checking for the latest service information which will be available on our mobile app, website and social media channels.

Thank You.

Nigel Serafini

Interim Managing Director, Lothian

Edinburgh Leisure to close venues

Edinburgh Leisure will be closing all its venues and golf courses from close of play today (Thursday, 19 March).  Community access to the 22 high schools that it manages on behalf of the City of Edinburgh Council have also been suspended.

The news follows the announcement from First Minister, Nicola Sturgeon that schools will close from Friday, 20 March.

June Peebles, CEO of Edinburgh Leisure said:  “These are unprecedented and challenging times for everyone and we are communicating this news to all our stakeholders which includes staff, customers, service providers, tenants, partners, suppliers and volunteers as soon as possible.

“Like so many others affected by this pandemic, it is worrying times for everyone including our staff.  Edinburgh Leisure is a charity; and every penny we receive from memberships, lets, events and funding is reinvested back into our venues and funds the services that we provide – therefore shutting our venues and therefore freezing customers’ memberships has huge consequences for us and also the health of Edinburgh.

“Whilst our customers won’t be able to keep active with Edinburgh Leisure for the time being, we will be looking at offering advice to our customers on tips for keeping moving remotely and access to classes via ‘Les Mills on demand’ so that customers can workout at home.  And providing advice from Public Health Scotland allows people to not require to totally self-isolate, there is also the option of going for a walk or run outside.

“We really hope that once the situation passes that customers will return to Edinburgh Leisure venues to keep active and stay active once again and to continue supporting us as they have done for the last 22 years.”

There is currently no indication as to how long the venues will remain closed – reopening will be guided by advice from the Government and Public Health Scotland.

Like every customer facing business, Edinburgh Leisure has been receiving a high volume of calls to their Customer Accounts and Customer Enquiries team, which has meant a delayed response.

An Edinburgh Leisure spokesperson said:   “We have been receiving a really high level of enquiries over the last week from customers.  We would urge customers to bear with us and we will be back in touch with customers directly about their memberships in the coming days.”

Schools out ’til summer?

Schools and nurseries will close to pupils from the end of this week, the First Minister announced yesterday.

The Scottish Government is working closely with local authorities to mitigate the impact on three groups as a priority:

  • Vulnerable pupils and those receiving free school meals
  • Pupils undertaking coursework and preparing for exams
  • Key workers including doctors, nurses and emergency service workers who have children

Later today Education Secretary John Swinney will address Parliament to explain the measures being put in place and to address key questions that parents and pupils have.

First Minister Nicola Sturgeon said: “This has been one of the hardest decisions we have faced so far as we tackle the coronavirus. SAGE – our expert scientific advisers – are examining new advice that is very likely to tell us to close schools.

“We also know more and more schools are approaching a point where they have lost too many staff to continue as normal. At this stage I cannot promise schools and nurseries will reopen after the Easter break.

“There will require to be a lot of local flexibility and we are working closely with local authorities to put those arrangements in place.

“Teachers, school staff and those in the nursery sector will have a vital role in the weeks ahead and we will work with you to minimise the impact on all our young peoples’ education, and in particular the most vulnerable groups.”

This poses a number of challenges and questions for the government:

Up to 250,000 children in Scotland live in poverty and currently receive free school meals. How will these children receive their meals?

What can parents and carers do to educated their children at home?

More parents will have to take time off work to look after their children, further affecting the economy

Students’ exam results are important in determining their future. If exams are cancelled, how will student grades be asessed and university places allocated?

Councillor Stephen McCabe, COSLA Children and Young People Spokesperson, said: “We have been working closely with the Scottish Government and our local authority partners to consider the implications of the closure of schools and nurseries.

“It is vital that we support staff, parents and children and young people in these exceptional circumstances.

“We will continue this partnership work to ensure that local authorities get the right support and have the flexibility to make the decisions based on local circumstances. This will include support to the most vulnerable, our young people involved in exams and those who provide critical public services.”