Letters: Charity urges older people to check Pension Credit eligiblity

Dear Editor

With the days feeling shorter, our thoughts are turning to the winter ahead and people up and down the country will be thinking about switching their heating on soon. But now, many older people, including millions living on a low income, will head into the colder months justifiably anxious about having their Winter Fuel Payment taken away from them as they do not receive Pension Credit.

The latest figures show that only 63% of eligible people are receiving Pension Credit, meaning up to 1.2 million older people could be missing out on an important entitlement, and so could have their Winter Fuel Payment taken away despite living on an extremely low income. In Edinburgh a massive £12.5 million in Pension Credit is going unclaimed.

Our helpline is regularly receiving calls from older people that are frightened about losing the money, and we are concerned that many will feel forced to keep their heating off. Being cold can be damaging to your physical and mental health, but the people we speak to think this is their only option as they simply do not have enough money to cover even higher energy bills.

If you are 66 and over and are concerned about losing the Winter Fuel Payment, we urge you to check your Pension Credit eligibility as the one-off payment is now tied to this entitlement.

Your claim for Pension Credit can be backdated, and if you successfully apply before the 21st December you will qualify for the Winter Fuel Payment as long as you lived in the UK during the qualifying week which is between 16th and 22nd September 2024, and you can show you were entitled to Pension Credit during that time.

You can check your eligibility through the UK Government’s Pension Credit Calculator and apply direct by calling this number 0800 99 1234. Or you can come to a charity like us at Independent Age by calling our free and confidential helpline on 0800 319 6789 and we can help work out what you might be eligible for and help you apply if needed.

Pension Credit can be transformative, it tops up income by on average, almost £4,000 a year. It also acts as a gateway to other benefits such as free TV licences for over 75s, free NHS prescriptions, council tax reduction, Housing Benefit, free eye tests and much more.

Yours Faithfully,

Joanna Elson, CBE

Chief Executive of Independent Age

Social Justice Secretary urges UK Government to reinstate Winter Fuel Payment

Call for action to tackle root causes of fuel poverty

Social Justice Secretary Shirley-Anne Somerville has written to Secretary of State for Work and Pensions Liz Kendall to urge the UK Government to reverse the cut to Winter Fuel Payment.

Call for action to tackle root causes of fuel poverty.

Social Justice Secretary Shirley-Anne Somerville has written to Secretary of State for Work and Pensions Liz Kendall to urge the UK Government to reverse the cut to Winter Fuel Payment.

Ms Somerville called on the UK Government to take action to address root causes of fuel poverty and volatile energy prices.

The full text of the Social Justice Secretary’s letter: 

Winter Fuel Payment: Letter to UK Government

To: Secretary of State for Work and Pensions Liz Kendall

From: Cabinet Secretary for Social Justice Shirley-Anne Somerville

20 September 2024


Dear Liz,

I am writing to you to express further concerns, following the publication of the UK Government’s equality analysis on the impact of the introduction of a means-tested Winter Fuel Payments, which shows that across all assessed characteristics those affected by this change in policy will greatly outnumber those unaffected.

The Scottish Government continues to support vulnerable households from fuel poverty through a range of actions within our limited devolved powers. This year alone, we are spending £134 million on activities to mitigate UK Government policies through schemes such as Discretionary Housing Payments and the Scottish Welfare Fund, which provide vital support to households struggling to meet their housing and energy costs.

However, we cannot continue to mitigate UK austerity policy decisions. What is really needed is reform of the UK energy markets to address the root causes of fuel poverty in Scotland, such as high fuel prices. In these circumstances I would urge you to now reverse the Winter Fuel Payment decision and reinstate the payment for all pensioners.

This decision was of course taken without consultation or discussion with the Scottish Government and it has had devastating consequences for our planned launch of Pension Age Winter Heating Payment, reducing the Block-Grant Adjustment for our devolved payment by over 80%.

Having carefully considered the options, given the significant impact of this decision and the wider cuts being imposed by the Chancellor of the Exchequer on our budgets, we have had no choice but to mirror this approach in Pension Age Winter Heating Payment, our replacement for Winter Fuel Payment, which is to be delivered in Scotland this Winter by the Department for Work and Pensions on behalf of the Scottish Government.

A copy of this letter goes to the First Minister, the Deputy First Minister, the Cabinet Secretary for Finance and Local Government, the Chancellor of the Exchequer and the Secretary of State for Scotland.

Winter Fuel Payment: Protecting the poorest ‘was a lie’

A Freedom of Information request made by financial journalist, broadcaster, and speaker PAUL LEWIS has revealed the likely impact of cuts to the Winter Fuel Payment.

Mr Lewis says the DWP response (below) that shows the Labour government knew:

* 1.6m disabled pensioners would lose winter fuel payment

* 780,000 of the poorest pensioners who were entitled still would not get it – so ‘protecting the poorest’ was a lie.

* 2.7m over-80s would lose £300.

Charities respond to Winter Fuel Payment vote defeat at Westminster

In response to the House of Commons voting in favour of cutting the Winter Fuel Payment, Independent Age Chief Executive Joanna Elson, CBE said: “People in later life living in financial hardship will be rightly concerned that, despite mounting public pressure about the impact on older people on the lowest incomes, the UK Government will continue with its plans to means test the Winter Fuel Payment from this year.  It’s clear that making this decision now means many people in later life struggling in poverty will be forced to make dangerous cutbacks.

“The Chancellor still has time to reassess. Even with today’s vote, the UK Government can show it is listening to the concerns of older people in poverty, and delay this policy change until more older people start receiving Pension Credit.

“Boosting take-up is complex and will take time, the latest take-up figures show that up to 1.2 million older people could be missing out on this financial entitlement. They will already be living on a low income as they are eligible for Pension Credit, but now they will have even less money to live on this winter.

“We are also concerned about the large group of older people that just miss out on Pension Credit. Many of them are in financial hardship and do not have enough money to live well, but will still have their income cut at an already challenging time of year with energy prices on the rise.  

“In the short term we hope the UK Government listens to the evidence being shared, and doesn’t means-test the Winter Fuel Payment now.

“Long-term there must be financial security for all of us as we age.

“We urge the UK Government to lead a review where all major parties come together and agree on what an adequate income in older age is, then ensure that everybody receives it so that no one lives in poverty in later life.”

Caroline Abrahams CBE, Charity Director at Age UK said: “We’re deeply disappointed, but not surprised, that the vote to brutally means-test Winter Fuel Payment was passed today.

“As soon as the Government announced it was instructing its MPs to support it this was the inevitable result, but we would like to thank all those in every party who voted against the policy or abstained.

“There’s been a lot of discussion about the Government’s decision, but at heart Age UK’s critique of their policy is really simple: we just don’t think it’s fair to remove the payment from the 2.5 million pensioners on low incomes who badly need it, and to do it so quickly this winter, at the same time as energy bills are rising by 10%. 

“It is crystal clear that there is insufficient time to make any serious impact on the miserably low take-up of Pension Credit before the cold sets in this autumn, and the Government has brought forward no effective measures to support all those whose tiny occupational pensions take them just above the line to claim.

“It’s true they have agreed to extend the Household Support Fund until April and they deserve some credit for that, but the HSF is an all-age fund that you have to apply for, so we know it will only help a small proportion of all the pensioners who will be in need as a result of their policy change.

The Government has also tried to suggest that the increase in State Pension for older people next year as a result of the Triple Lock means there’s no need to worry about how they will cope now, but that won’t help anyone this winter and most pensioners will not benefit to the extent being suggested – either because they are on the old State Pension which attracts less of an increase, or because they don’t qualify for a full State Pension in the first place.

“The reality is that driving through this policy as the Government is doing will make millions of poor pensioners poorer still and we are baffled as to why some Ministers are asserting that this is the right thing to do.

“We and many others are certain that it is not, and that’s why we will continue to stand with the pensioners who can’t afford to lose their payment and campaign for them to be given more Government support. 

“Meanwhile, winter is coming and we fear it will be a deeply challenging one for millions of older people who have previously relied on their Winter Fuel Payment to help pay their energy bills and who have no obvious alternative source of funds on which to draw.

As a charity we will do everything we can to help them, but with so many in need and no extra support on offer from the Government at the moment it’s looking like an incredibly uphill task.”

ALL Scottish Labour MPs voted with the government, but Rebecca Long Bailey was one of more than fifty Labour MPs who refused to vote in favour of the cut. She explained why:

Former Labour Party leader and now independent MP Jeremy Corbyn also voted against the withdrwal of the payment. He said: “I voted against cuts to winter fuel payments. Politics is about choices, and the government has chosen to push pensioners into poverty.

What’s next for means testing? The NHS?

“I will always defend the principle of universalism. That is how we build a fairer society for all.”

Pension Credit is now key to keeping your Winter Fuel Payment

A major change to this year’s Winter Fuel Payment means that to get the allowance that’s worth up to £300, you must also receive Pension Credit. If you don’t currently get Pension Credit, but think you could be eligible, it’s vital to check now and apply, otherwise you could miss out.

The allowance is now linked to certain means-tested benefits including Pension Credit. Pension Credit helps those over State Pension age who are living on a low income. It works by topping up income to a minimum level and can be worth more than £3,900 a year.

To keep getting your Winter Fuel Payment you must be eligible for Pension Credit or one of the other following benefits during the ‘qualifying week’ of 16 to 22 September 2024:

  • Universal Credit
  • income-related Employment and Support Allowance (ESA)
  • income-based Jobseeker’s Allowance (JSA)
  • Income Support

Our Benefits calculator will show you if you’re entitled to any of these benefits

In Scotland the Winter Fuel Payment will be replaced by the Pension Age Winter Heating Payment, worth up to £300.

This will also be linked to Pension Credit and certain means-tested benefits.

It’s the Pension Credit Week of Action and Work and Pensions Secretary Liz Kendall recommends checking if you, a loved one or a friend could be eligible for Pension Credit.

For someone aged 66 or over it could entitle them to the Winter Fuel Payment and other benefits: https://ow.ly/NRPh50Tcu6m

#PensionCredit

#WinterFuelPaymen

t#PensionCreditWeekOfAction

“You could get Pension Credit” – Week of Action to drive take up

The Department for Work and Pensions (DWP) to launch Pension Credit Week of Action to boost take-up of vital benefit

  • Joining forces with charities, broadcasters and a range of partners, the campaign will encourage pensioners to check their eligibility and apply
  • Up to 880,000 pensioners could be missing out on this cash boost worth on average up to £3,900 per year

Hundreds of thousands of pensioners are being urged to apply for a benefit that could be worth on average £3,900 per year as the Department for Work and Pensions (DWP) is launching a campaign to increase Pension Credit take-up on Monday 2 September.

With as many as 880,000 pensioners missing out, the Pension Credit Week of Action aims to spread awareness and increase claims for Pension Credit, which from this year will also automatically passport eligible pensioners to receive the Winter Fuel Payment.

Joining forces with charities, broadcasters, Local Authorities, and a range of partners, the campaign will tackle myths that may prevent people applying, for instance having a small private pension, savings or owning their own home.

Families, friends and neighbours are being encouraged to reach out to retired family members to encourage them to check their eligibility and apply. 21 December is the last possible date to make a successful backdated claim in order to receive the Winter Fuel Payment.

While around 1.4 million pensioners are already receiving Pension Credit, up to an estimated 880,000 households are eligible for the support but are not claiming it.

Chancellor, Rachel Reeves, said: “The £22 billion blackhole inherited from the previous governments means we are having to take tough decisions now to fix the foundations of our economy – including making the Winter Fuel Payments available to those most at need.

“1.3 million pensioners are already going to get help with fuel bills this year because they’re claiming pension credit – but thousands more are eligible. So, if you know someone who could get pension credit and help with their fuel bills, now is the time to help them apply for pension credit.”

Work and Pensions Secretary, Liz Kendall said: “Thousands of pensioners are missing out on Pension Credit worth on average £3,900 per year. That needs to change.

“It’s easier than ever to check if you are eligible, including with our online calculator, and if your circumstances have changed since the last time you looked – I urge you to check again.

“Friends, families and neighbours can also encourage their loved ones to apply, so that they are not missing out on this vital benefit.”

Energy Secretary Ed Miliband said: “The legacy of failure on energy policy we have inherited means energy prices are set to rise in autumn. We must ensure that pensioners in the greatest need get access to help with rising bills.

“We will do everything in our power to increase take up of Pension Credit to the 880,000 households who are yet to claim – opening the door to other vital support such as the Winter Fuel Payment.

“The government will also continue our mission to deliver clean power by 2030, helping to finally give families the energy security they deserve and our country the energy independence we need.”

Pensioners whose weekly income is below £218.15 for a single person or £332.95 for a couple should check to see if they are eligible for this support which is worth £3,900 a year on average, using DWP’s online calculator.

People with a severe disability, carers and those who are responsible for a child or young person who lives with them could get more. Pension Credit can also include extra amounts for certain housing costs, such as ground rent or service charges.

This work is part of a wider plan to ensure economic stability for pensioners by protecting the Triple Lock and supporting households with their energy bills through the £150 Warm Home Discount and the Warm Homes Plan – upgrading millions of homes this Parliament. 

Over the next five years, more than 12 million pensioners could see their State Pension increase by over a thousand pounds as a result of the commitment to the Triple Lock.

Applications for Pension Credit can be made:

  • On the How to Claim page  
  • Over the phone by calling 0800 99 1234 (Monday to Friday 8am to 6pm)  
  • By printing out and filling in a paper application form  
  • For more information visit the Pension Credit GOV.UK page. 
  • The Winter Fuel Payment is worth £300 for households with someone aged 80 or over. Households with someone aged 66-79 will receive £200.
  • We will work with Local Authorities to bring together the administration of Pension Credit and Housing Benefit as soon as operationally possible.
  • People who have reached State Pension age before September 23, 2024 and are in receipt of Pension Credit, Income Support, Income based JSA, Income related ESA, Universal Credit, Child Tax Credit or Working Tax Credit, will be entitled to a Winter Fuel Payment – subject to eligibility conditions.
  • The regulations to means-test the Winter Fuel Payment will be laid on 22 August 2024. The qualifying week in 2024 for Winter Fuel Payments will be from 16 to 22 September.
  • Pensioners need to be entitled to Pension Credit for at least one day in week September 16 to 22 to be eligible for a Winter Fuel Payment for this winter.
  • 21 December is the last date for backdating a claim for Pension Credit to 22 September, assuming the claimant met the Pension Credit entitlement conditions throughout the previous three months.
  • Anyone who is entitled to Pension Credit for at least one day of the Winter Fuel Payment qualifying week will have automatic entitlement to Winter Fuel Payment. There are some exceptions which are detailed on GOV.UK: https://www.gov.uk/winter-fuel-payment/eligibility
  • People do not have to do anything extra to backdate their claim. If they make their application online, they will automatically be asked if they would like to backdate it. If they make their application over the phone the advisor will talk them through this. 
  • Around 1.3 million households in England and Wales will continue to receive Winter Fuel Payments due to some other pensioner households being eligible and expected extra Pension Credit take up due to this reform.

Pension Credit recipients by region (as of February 2024):

North East73,883
North West175,179
Yorkshire and The Humber118,633
East Midlands95,767
West Midlands130,427
East of England110,017
London190,496
South East147,763
South West111,251
Wales80,927
Scotland125,136

UK Government decision ends universal fuel payments for Scots

Scottish Government left with “no choice” following funding cut

Plans to means-test Winter Fuel Payment in England and Wales will see the Scottish Government’s funding cut by up to £160 million.

Social Justice Secretary Shirley-Anne Somerville has confirmed the Scottish Government therefore has ‘no alternative’ but to replicate the decision in Scotland and restrict payments to pensioners who receive eligible benefits.

Social Justice Secretary Shirley-Anne Somerville said: “Despite all efforts to review our financial position we have been left with no choice but to follow the UK Government and restrict payments to older people who receive relevant eligible benefits.

“This is a necessary decision when faced with such a deep cut to our funding and in the most challenging financial circumstances since devolution. The reduction we are facing amounts to as much as 90% of the cost of Scotland’s replacement benefit, the Pension Age Winter Heating Payment.

“Given the UK Government’s decision to restrict payments to those in receipt of means-tested benefits, such as Pension Credit, and the implications for the Scottish Government detailed above, I have urged the Secretary of State for Work and Pensions to undertake a benefits take-up campaign for Pension Credit and to move forward with plans for a social energy tariff.

“Both of these measures will provide some further protection to energy customers in greatest need.”

Deputy First Minister Kate Forbes commented:

Scottish Parliament: Written answer

Age Scotland: Winter Fuel Payment decision ‘brutal’ for Scottish pensioners

Age Scotland is continuing to urge the UK government to reconsider plans to scrap the winter fuel payment for pensioners who do not receive pension credit.

The charity has responded to news that, following the UK Government’s plans to means-test the Winter Fuel Payment, the Scottish Government will have no alternative but to replicate the decision in Scotland.

Age Scotland’s Policy Director, Adam Stachura, said: “It’s infuriating that huge numbers of older people will miss out on the vital Winter Fuel Payment when it is devolved to Scotland.

“We recognise the financial challenge the Scottish Government would face to make up the shortfall to keep the payment universal, but we desperately hoped there could be a more effective delivery of this payment and that it could have looked more generous than the UK Government’s new, and meagre, approach.

“At minimum, a quarter of a million pensioners in Scotland on the lowest incomes or living in fuel poverty will no longer receive this vital financial support over the winter months, while hundreds of thousands more on modest incomes are going to struggle with their energy bills even more than normal as a result.

“This brutal decision by the UK Government was made too fast, cuts too deep and its impact will be severe. It’s important that they rethink this move, as it has a huge impact on the devolution of social security and the needs of Scottish pensioners who live in some of the coldest homes in the UK.”

Visit www.age.scot/SaveWFP to sign Age Scotland’s petition to save the Winter Fuel Payment. 

‘Don’t leave older people on a low income out in the cold’

  • 22 organisations sign letter to Rachel Reeves calling on the UK Government to halt Winter Fuel Payment change
  • Independent Age says that “sudden change puts lives at risk”
  • Call is backed by campaigners who have emailed their local MP for support

22 charities have sent an open letter to the Chancellor, Rachel Reeves, calling on her to urgently review the change to the Winter Fuel Payment for older people.

The change announced by Ms Reeves, the Chancellor of the Exchequer, on Monday mean that people aged 66 and over who don’t receive Pension Credit or a small number of other means-tested benefits, will no longer receive automatic annual payments of between £100 and £300 to help with energy costs through the winter.

Right now, Pension Credit has a low take-up of just 63%, meaning up to 1.2 million older people who are eligible will now miss out on this additional support. Many more are just above the level of eligibility for Pension Credit but still can’t afford to pay their bills.

Independent Age, one of the charities leading the call, has launched an open letter today calling on the Chancellor of the Exchequer to not make these changes now while Pension Credit is not received by everyone it should be.

The charity also says the UK Government needs to make sure that everyone receives an adequate income in later life so that those who aren’t eligible for Pension Credit but still face financial hardship have enough to live on.

In the letter, the organisations say: ‘Linking the qualification of the Winter Fuel Payment to whether an older person receives Pension Credit could mean up to 1.2 million older people on low incomes miss out on even more vital financial support

As a result, many of them will inevitably be pushed further into poverty.

Restricting the Winter Fuel Payment this autumn does not give the UK Government time to significantly boost Pension Credit take-up to a level that would reduce some of the side-effects of this measure. It will leave many older people on low incomes facing a cold and dangerous winter.”

Morgan Vine, Head of Policy and Influencing at Independent Age added: “It is not an overstatement to warn that, in its current form, this sudden change puts lives as risk. Too many people on a low income now face an uncertain winter where their budgets are even more stretched and will be forced to make dangerous and stressful decisions.

“While we understand that the UK Government must make difficult decisions, this is too much, too soon. We urge the Chancellor to not make this change now, and instead ensure every older person has an adequate income to avoid financial hardship before removing the Winter Fuel Payment. Any less risks serious consequences for older people in poverty.”

Members of the public are being invited by Independent Age to email their MP to ask for a halt to the changes. They can do this by visiting this webpage.

Pension Credit is a form of financial support which ‘tops-up’ the income of people over State Pension age who fall below an income threshold of £218.15 for a single person and £332.95 for a couple.

Many of those eligible could also unlock additional benefits worth thousands a year such as the Warm Home Discount, a free TV licence, Council Tax Reduction and free NHS dental treatment.

To apply, visit the gov.uk website on Pension Credit, or you can visit the Independent Age website at https://www.independentage.org/get-advice/money/benefits/pension-credit or call the free Independent Age helpline on 0800 319 6789 during working hours for help with understanding whether you could be eligible.

Open letter with list of signatories here: 

https://www.independentage.org/winter-fuel-payment-open-letter