HELP AND SUPPORT AVAILABLE IN NORTH EDINBURGH
Final 2 North Edinburgh Food Network Info UPDATED 16 APRIL v3
HELP AND SUPPORT AVAILABLE IN NORTH EDINBURGH
Final 2 North Edinburgh Food Network Info UPDATED 16 APRIL v3
A new national helpline is being set up to provide essential assistance to those who don’t have a network of support but who are at high risk of contracting COVID-19.
The service – which opens today (Tuesday) – will offer help to those who do not have family or existing community support and cannot get online and who are over 70, disabled, require the support of mental health services, are pregnant or receive a flu jab for health reasons.
This service is in addition to localised support already available for people who have received letters advising them to shield themselves. However, any of those in the shielding category who are not yet receiving assistance, who do not have family and cannot get online can access support via this new helpline.
Anyone not in these categories but still looking for support should visit readyscotland.org
The helpline – 0800 111 4000 – will initially operate during core working hours of 9am to 5pm while plans are developed and implemented to extend it to operate for a longer period each day.
Callers will be automatically connected to their local authority who will support them to access the service they need, such as:
Cabinet Secretary for Communities and Local Government Aileen Campbell said: “The coronavirus outbreak is impacting all our lives but for some it is more than a disruption – it is a severe restriction on their ability to access food, medicine or other essential services.
“This national helpline will allow our most vulnerable, who do not have a network support group, to access the essential help they need.”
COSLA President Councillor Alison Evison said: “These are unprecedented times. Coronavirus is having an impact on all our daily lives – but for many without any support network it is even worse.
“This national helpline and support arrangements will provide reassurance to our most vulnerable citizens. It is there to support those who are at home with nobody around to help them and with no other way of seeking local assistance. It will allow them to immediately access the essential help they need.
“The approach to getting this helpline up and running has been multi-agency and I would like to thank not only Council Chief Executives and their staff for the work they have done, but our other partners, volunteers and the third sector too. I hope it gives many residents, struggling alone in very challenging situations, the reassurance they deserve at this incredibly difficult time.”
The packed lunches will be delivered with appropriate social distancing in place.
Unfortunately, due to the limited number of packed lunches available, we will not be able to meet all demands for this service.
This initiative is part of a North Edinburgh-wide effort which has swung into action over the last ten days. Staff and volunteers from a host of community organisations have joined forces to ensure that our area’s most vulnerable people don’t go without essentials during these most difficult of times.
Would you like to play your part and help out? More volunteers would be warmly welcomed – to find out what’s involved contact Allan (email above)
Homecare Support, a care at home service contracted by the City of Edinburgh Council, has been told to make urgent improvements to in the care it provides to vulnerable people. Continue reading ‘Failings’ at local care at home service