Tag: timetable changes

Lothian announces timetable changes due to staff shortages

On Sunday 24 July, we will introduce a short notice timetable change to some of our services on the Lothian network.

With recruitment issues across our industry still causing major resourcing issues for our business, we have taken the decision to introduce these measures to ensure that we can operate our services as advertised for our customers.

This change will see some minor timetable changes and alterations to frequencies on some of our services. There will be bus stop changes to Lothian Country.

There will be no changes to EastCoastbuses, Airport or Nightbus services.

Details of the service change and links to timetables can be found below.

If you need any assistance, please reach out on our social media channels – Twitter, Facebook and Instagram – or phone bus information on 0131 555 6363. 

Lothian Buses

Lothiancountry

Lothian Buses: timetable changes to be introduced from Sunday

A further service change will take effect on our network from Sunday 25 April, with improved reliability and increased frequency across Edinburgh and the Lothians, as well as new direct links in West Lothian to and from the vaccination centre at Pyramids Business Park.

Teams across Lothian have been analysing travel patterns and monitoring customer demand in order to best meet the needs of those travelling with us while we continue to move through the Scottish Government’s route-map to recovery.

Key changes to the network will include:

  • More buses during the day on Services 3, 8, 19, 21, 43 and 47.
  • Increased frequency on Monday to Saturday evenings until 2200 hrs approximately on Services 7, 11, 14, 16, 22, 25 and 26, to coincide with the reopening of the hospitality sector.
  • Improved reliability across the network, particularly for morning journeys.
  • New direct links in West Lothian between the Vaccination Centre in Bathgate and Addiewell, Polbeth and West Calder.

We are also pleased to announce that Shandwick Place TravelHub will reopen from Monday 26 April between 0830 – 1730 hrs from Monday to Saturday for Ridacard customers only.

Other TravelHubs will remain closed at this time until further notice.

If you need to visit our TravelHub, please read our advice below prior to attending:

  • We can only have a limited number of customers in the TravelHub at any one time. When necessary we will limit the flow of people coming in to ensure that they don’t become too congested.
  • Follow Scottish Government advice – You must wear a face covering when visiting us, unless you are exempt.
  • A hand sanitising station will be available for use before you enter the TravelHub. We recommend washing or sanitising your hands thoroughly before and after you visit us at the TravelHub.
  • You may be asked to queue inside before a member of our team is able to assist you. To help you, we have introduced floor markings and new signage to create a safe flow throughout the Travel Hub.
  • Our Network timetable information is available through our app or Traveline Scotland.  No printed timetables are available at this time.
  • If you are looking to either restart or set up a new direct debit, please visit our Shandwick Place TravelHub where our team can help you complete an application form, take your photograph and issue you with your new Ridacard. If you can, please download our application form and complete this prior to your visit. If you have previously held a Ridacard with us and still have it in your possession, please return this to the TravelHub when you visit.
  • If you are wearing a face covering and you are purchasing a new Ridacard, we will ask you to briefly remove your face covering for a moment whilst we take your photograph.
  • For Ridacards with valid products which customers have been unable to use, Lothian will extend the validity of these tickets. This extension will be equal to the difference in days between either 26 December or the last usage of the ticket thereafter; and either the date you wish to start travelling on our services again, or the expiry of the product on the card – whichever is earlier. To claim the extension, customers should take their Ridacard to Shandwick Place TravelHub where our team can help you. Your extension will start from the day you visit us. We can’t set this to start from a date in the future, so please don’t visit until you are ready to start using your Ridacard again.
  • Avoid using cash where possible. Please use contactless or pay by card if you can.
  • Please respect our Travel Advisors and be considerate of all our customers.

We’d like to take this opportunity to thank all customers and colleagues who’ve shown compassion, understanding and support during these incredibly challenging times.

Changes to Lothian bus services from Sunday

Lothian Buses will introduce an update to its critical services network from Sunday 21 June to help keep key workers across Edinburgh and the Lothians moving during this time.

Tram construction works in Leith will also start on 20th June, meaning that our services will be unable to serve Leith Walk northbound. Services 7, 14, 16, 22, 25, 49 will be diverted via London Road and Easter Road, heading north only and Service 11 will be diverted via Annandale Street, Bellevue Road, Mcdonald Road and Broughton Road on journeys to Ocean Terminal.

Since the introduction of the Critical Services Network on Sunday 29 March, teams across Lothian have continued to analyse customer travel patterns and customer feedback to ensure the business is meeting the needs of as many key workers and essential travellers as possible.

Customers can view updated timetables and plan journeys on Lothian’s website or through the Lothian app which offers journey planning tools and real-time service updates, all integrated with Google Maps.

It can be downloaded from tfeapp.com.

Network changes include:

Services with minor timetable changes: 1, 34, 106, 124, X27

Services with revised timetables: 3, 4, 5, 8, 11, 14, 16, 19, 21, 22, 24, 25, 26, 27, 29, 30, 31, 33, 35, 37, 38, 47, 48, 49, Airlink 100, 113, 43, X18

Services with revised route and timetables: 2, 7, 41, 49, 140, X28, 400

Service 2

Route extended to operate between Hermiston Gait and The Jewel.

Service 7

Route extended to Western Harbour on Monday to Saturday daytime, evening and Sunday journeys will continue to terminate at Newhaven.

Journeys towards Western Harbour will divert via Easter Road due to Tram construction works.

Service 41

Revised timetable with the route extended to operate between Cramond and Kings’ Buildings.

Service 49

Route extended to Fort Kinnaird.  On journeys to and from The Fort, buses will no longer access the car park at Asda The Jewel and will continue along Milton Link instead.

Journeys towards Fort Kinnaird will divert via Easter Road due to Tram construction works.

EastCoastbuses 140

Route extended to operate between Musselburgh and Penicuik Town Centre on Monday to Saturdays.

Lothiancountry X28

Monday-Saturday daytime frequency increased to every 30 minutes between Bathgate and Livingston.  Short-working buses will terminate at Livingston Morrisons.

East Calder, Mid Calder and Edinburgh will continue to be served hourly.

Skylink 400

Route extended to operate from Fort Kinnaird to Gyle Centre.

The following services are not altered: 20, 44, 63, 139

The following services do not operate: 6, 10, 12, 23, 36, 42, 45, 61, 67, 200, 300, X12, X15, X25, X26, X29, X31, X33, X37, X44, X47, N3, N7, N11, N16, N22, N25, N26, N30, N31, N34, N37, N44, 104, 125, 126, 127, X5, X7, N106, N113, N124, X17, X38, X43, EX2, 275, 280, 287, N28, N43

Timetables can be downloaded below:

Lothian Buses Network – 21 June 2020

East Coast Buses Network – 21 June 2020

Lothian Country Network – 21 June 2020

Changes to Lothian Buses timetables from Sunday

Lothian Buses will introduce an update to its critical services network from Sunday (17 May) to help keep key workers across Edinburgh and the Lothians moving during this time.

Since the introduction of the Critical Services Network on Sunday 29 March, teams across Lothian have continued to analyse customer travel patterns and customer feedback to ensure the business is meeting the needs of as many key workers and essential travellers as possible.

Nigel Serafini, Interim Managing Director at Lothian Buses, said: “Over the past six weeks, our services have provided vital links for those who require to travel for work or to obtain essentials such as food and medicine.

“Our teams have continued to monitor customer travel patterns and have listened to both customer and colleague feedback. Today we are announcing additional revisions to our Critical Services Network which will better meet the needs of key workers and those for whom travel remains essential.

“Every team across our business has continued to go above and beyond to provide these vital services and my thanks go to each and every one of them both on the frontline and behind the scenes. I would also like to thank our customers who have shown an enormous amount of support and understanding throughout what continues to be an incredibly challenging operational time.”

Customers can view updated timetables here and from Wednesday customers can plan journeys on Lothian’s website or through the Lothian app which offers journey planning tools and real-time service updates, all integrated with Google Maps. It can be downloaded from tfeapp.com.

Lothian Buses network changes include: (download here)

Service 3

Revised timetable with additional journeys from Mayfield in the early morning, Monday to Friday.

Service 4

Route extended to operate between Asda The Jewel to Oxgangs every hour. Buses will turn at Oxgangs Bank (just before the library).

Service 16

Frequency increased to every 15 minutes between Silverknowes and Morningside Monday to Saturday daytime with improved morning running times. Torphin, Colinton and Oxgangs will continue to be served every 30 minutes.

Buses terminating at Morningside will operate a loop via Morningside Drive, Craighouse Road, Craighouse Gardens, and Balcarres Street.

Service 19

Revised timetable with all journeys operating to and from Leith Street

Service 21

Revised timetable with additional journeys. Route extended from Westside Plaza to Clovenstone Roundabout.

Service 30

Frequency improved from every 30mins to every 20mins on Monday to Saturday daytime.

Service 37/47

Revised timetable with most Monday to Friday service 37 buses now serving Deanburn (except a few early morning and late evening journeys which will continue to serve Ladywood).

Introduction of hourly service 47 from Penicuik Ladywood to Granton Harbour, Monday to Friday to provide additional links to Straiton, to the NHS sites at Lauriston Place, the Western General Hospital and a service for residents of Granton Harbour/Waterfront Avenue.

Service 41

On Mondays to Saturdays the last evening return journey to Cramond is withdrawn.  The Sunday service is also withdrawn.

Service 44

Minor timetable changes on Monday to Saturday. Sunday frequency improved from every hour to every 45 minutes

Minor timetable changes: 1, 7, 11, 14, 22, 25, 26, 27, 31, 33, 34, 38, 48, 63.

No changes to services 5, 8, 20, 24, 29, 35, 49, 100.

 

East Coast Buses network changes include: (download here)

Service 106

Monday to Saturday daytime frequency increased to every 30mins Edinburgh to Haddington, with the hourly service to/from Dunbar maintained.

Service 113

Revised timetable introduced to coordinate with Service 106.  Last journey from Edinburgh & Pencaitland withdrawn.

Service 124

Revised timetable introduced, including an additional morning peak journey from Longniddry to Edinburgh on Mondays to Saturdays.

Service 139

On Saturdays, the last evening return journey is withdrawn.

Service 140

No change.

 

Lothian Country network changes include: (download here)

Service X18
Minor timetable changes on all days of the week, including a new Journey introduced from Whitburn to Edinburgh on Mondays to Saturdays at 07:52

Service X27
Revised timetable on all days of the week

Service X28
Revised timetable on all days of the week, including a new earlier morning journey from Livingston Bus Terminal to Bathgate and a later Sunday evening journey from Edinburgh to Bathgate.  On all days of the week, the last evening journey from Edinburgh which currently terminates at Deans North will extend to Bathgate.

Lothian: Bus service changes from tomorrow

Lothian Buses will introduce an update to its critical services network from tomorrow (Sunday 12 April) to help keep key workers across Edinburgh and the Lothians moving during this time.

Since the introduction of the Critical Services Network on Sunday 29 March, teams across Lothian have continued to analyse customer travel patterns and customer feedback to ensure the business is meeting the needs of as many key workers and essential travellers as possible.

Nigel Serafini, Interim Managing Director at Lothian Buses, said: “Over the last few weeks, we have seen how important our services are for those who are required to travel during this unprecedented time.

“When we introduced our Critical Services Network under two weeks ago, we asked employers to feedback any concerns from their employees and I am proud that today we can announce the introduction of network changes which will address the majority of these issues and make essential travel easier for those who themselves are working in extremely difficult circumstances.

“Our teams across the business have continued to show their loyalty, dedication and support to their customers and colleagues, working around the clock to provide these vital services. My thanks go to each and every one of them both on the frontline and behind the scenes, and also to our customers who have been incredibly supportive and understanding during this time.”

Customers can view updated timetables and plan journeys on Lothian’s website or through the Transport for Edinburgh app which offers journey planning tools and real-time service updates.

The network changes include:

Service 1 – Seafield to Clermiston: Minor timetable changes, particularly in the early morning.

Service 2 – NEW The Jewel to Surgeons’ Hall: This service will run on an hourly frequency on Mondays to Saturdays to provide links from Prestonfield, Craigmillar and Niddrie to Asda at The Jewel.

Service 3 – Clovenstone to Mayfield: Minor timetable changes with a later evening journey from Mayfield to the City Centre.

Service 4 – NEW City Centre to The Jewel: This service will run on an hourly frequency on Mondays to Saturdays to provide links from the City Centre and Bingham to Asda at The Jewel.

Service 5 – Hunter’s Tryst to The Jewel: Revised timetable with later evening journeys introduced.

Service 7 – Newhaven to Royal Infirmary: Revised timetable on all days of the week.

Service 8 – Muirhouse to Royal Infirmary: Revised timetable on all days of the week.

Service 11 – Ocean Terminal to Hyvots Bank: Revised timetable on all days of the week.

Service 14 – Muirhouse to Greendykes: Revised timetable on all days of the week.

Service 16 – Silverknowes to Torphin: Revised timetable on all days of the week.

Service 19 – NEW Granton to City Centre: This service will run on an hourly frequency on Mondays to Saturdays to provide links from Granton and Pilton to the Western General and the West End.

Service 20 – Ratho to Hermiston Gait: The Sunday service will be withdrawn.  No Change to Monday to Saturday timetable.

Service 21 – Clovenstone or Gyle Centre to Royal Infirmary: On Mondays to Saturdays the daytime frequency is doubled to every 30-minutes, with one bus per hour operating to Gyle Centre and one bus to Westside Plaza.  Early morning journeys on all days of the week will now start from Broomhouse Road to improve links to the Western General, Leith and the Royal Infirmary. 

Service 22 – Ocean Terminal to Gyle Centre: Revised timetable on all days of the week.

Service 24 – West Granton to Royal Infirmary: No change

Service 25 – Restalrig to Riccarton: Minor timetable changes

Service 26 – Clerwood to either Tranent or Seton Sands: Minor timetable changes

Service 27 – Silverknowes to Hunter’s Tryst: Revised timetable on all days of the week.

Service 29 – Silverknowes to Gorebridge: No change

Service 30 – Clovenstone to Musselburgh: Revised timetable with daytime frequency to and from Musselburgh increased to every 30-minutes.  On Mondays to Saturdays a later evening journey is introduced from Clovenstone to Musselburgh. 

Service 31 – East Craigs to Bonnyrigg Hopefield or Polton Mill: Revised timetable.  On Sundays, the frequency will be reduced to every 60-minutes, with buses operating between East Craigs and Hopefield only; Polton Mill will not be served (Service 49 will continue to provide links to the City Centre).

Service 33 – Wester Hailes to Sheriffhall: Minor timetable changes on all days of the week.

Service 34 – Ocean Terminal to Riccarton: Revised route and timetable with buses now serving Heriot Watt Research Park.

Service 35 – NEW Ocean Terminal to Sighthill: This service will run on an hourly frequency on Mondays to Saturdays to provide links to Holyrood, Chalmers Hospital and the Eye Pavilion at Lauriston Place.

Service 37 – Silverknowes to Penicuik (Deanburn or Ladywood): Revised timetable with early morning journeys re-timed to better connect with Service 7 at Kaimes Crossroads for customers travelling to the Royal Infirmary.  On Mondays to Saturdays an additional journey will run from Ladywood to Silverknowes.  On all days of the week, there will be a later evening journey from the City to Penicuik.

Service 38 – West Granton to Royal Infirmary: Revised timetable with early morning journeys re-timed, and an additional journey introduced at the busiest time between West Granton and the Royal Infirmary.

Service 41 – Cramond to Surgeons’ Hall or St. Andrew Square: This service will now operate on an hourly frequency between Cramond and Surgeon’s Hall on Mondays to Saturdays or Cramond and St. Andrew Square on Sundays.  The section of route to Marchmont and the Grange will be withdrawn; Service 24 will continue to serve these areas.

Service 44 – Balerno to St Andrew Square: Revised route and timetable introduced.  The City Centre terminus will be changed from Leith Street to St. Andrew Square (North-side).  The Sunday frequency is reduced to hourly.

Service 48 – Gorebridge to Royal Infirmary:  No Change

Service 49 – The Jewel to Rosewell: Revised timetable with additional morning journeys introduced on Mondays to Saturdays.  The daytime journeys between The Jewel and the Royal Infirmary will be extended to and from Sheriffhall Park & Ride, providing Danderhall and Fernieside with more buses to and from the City Centre/Leith.

Service 63 – Gyle Centre to Queensferry: The last evening journey from Queensferry to Gyle Centre is withdrawn on Mondays to Saturdays.  The Sunday service will be withdrawn.

Service 100 – Waverley to Edinburgh Airport: The timetable will be curtailed with the first journey from the City Centre at 04:00 and the last bus from the City Centre at 18:00.  From the Airport, first and last journeys will be 04:30 & 18:30.  The frequency will be maintained at every 30-minutes.

Service 400 – Gyle Centre to Royal Infirmary: Revised timetable – early morning journeys will have revised arrival times at the Royal Infirmary.  On Sunday evenings, the 22:45 journey from the Royal Infirmary will no longer operate.

Service 29 at the double!

Customer demand drives bus service upgrades

bus

Increased frequencies in the evening and at weekends plus extra capacity are just some of the changes being introduced by Lothian Buses at the end of March. Local service improvements include the 29 becoming a double decker and there will be increased frequencies for 23 and 27 on Saturdays – you’ll get one every twelve minutes. 

Services have been reviewed in response to customer feedback and passenger demand, resulting in a range of improvements that aim to maintain high satisfaction rates.

Sarah Boyd, Head of Operations, said: “Our changes reflect our continued commitment to our customers at a time when more and more people are relying on public transport to travel around our city. Our research has shown that the vast majority of our passengers will benefit from these changes and will see an improved service as a result. We will continue to monitor all our services to ensure we are providing the best possible transport network for the people of Edinburgh.”

  • Service 5 will see its frequency increased with buses now running every 10 minutes Monday to Friday during the daytime.
  • Service 7 will run 24/7, with increased frequency during the day Monday to Friday and in the evening Monday to Saturday. New service N7 will be introduced running hourly each night.
  • Sunday services doubled in frequency with services 8 and 21 to run every 15 minutes daytime and service 47 to run every 30 minutes daytime.
  • Services 11 and 16 will have Sunday frequencies increased to every 12 minutes daytime and every 15 minutes in the evening. Additionally service N11 is extended to Ocean Terminal, meaning both services now run 24/7 on their full routes.
  • Service 15 will have a revised route and timetable to create a quicker and more direct service from Penicuik.
  • Services 23 & 27 will have Saturday daytime frequencies increased to every 12 minutes.
  • Service 29 is converted to double-deck to provide more capacity. All Monday to Friday peak journeys will operate to Gorebridge with Mayfield no longer being served.
  • Service 37 will see alterations in Midlothian. On Monday to Friday alternate daytime journeys will terminate at Easter Bush and will not serve Penicuik. Journeys which continue to Penicuik Deanburn will additionally serve Roslin. Roslin will now have a significantly enhanced bus service with service 37 and N37 providing a full 24/7 service. On Saturdays and Sunday service 37 will continue to run every 20 minutes during the day, with all buses running to Penicuik Deanburn via Roslin.
  • Service 40 has been altered to serve Auchendinny ensuring local links to Penicuik and Loanhead are retained following the withdrawal of service 15 from the village.
  • Service 41 will be increased at busy times to provide an alternative to service 43, which is withdrawn due to insufficient passenger numbers. Service 43 operated between Barnton and Waterloo Place, which is also covered by the service 41.
  • Following customer feedback service 63 will be re-routed to serve Hermiston Gait Retail Park instead of South Gyle Crescent. The Monday to Friday frequency is increased to every 40 minutes with later journeys introduced. On Saturday and Sunday earlier and later journeys will be introduced.
  • Following requests from passengers service 104 will now serve The Jewel instead of Brunstane.
  • Service 113 is increased in frequency Monday to Saturday with buses now running every 30 minutes during the day. This will provide more capacity along the route and provide more direct journeys for Tranent following the withdrawal of service 44 from the town.

Nightbus services are also improving, notably:

  • Service N3 – better links to Eskbank through the night on all days of the week.
  • Service N7 – new route introduced from the Royal Infirmary to Ocean Terminal via Newhaven. This will run hourly each night, following the daytime route of Service 7.
  • Service N11 – route extended from Leith Street to Ocean Terminal serving Pilrig, Bonnington Toll and Newhaven.
  • Service N37 – serving Roslin on all days of the week, providing the village with a full 24/7 service.

Lothian Buses will have street teams promoting the service improvements starting on Saturday 14 March at Penicuik Centre between 9am and 2pm. Following this event staff will be travelling on buses in the Midlothian and Tranent areas in the two weeks leading up to the change to assist passengers with any questions.

The company reported last May that it had its best year ever in 2013 with a net profit of £8.5m, an increase of 7.8% on the previous year. It also announced it would pay a dividend of nearly £3.3m to local authority shareholders.

In December Lothian Buses announced bus passengers were up from 115.4 million to 118.4 million in 2014.

Last year the company also invested £15m in 65 new low emission and ultra-low emission buses that will significantly impact on improving the city’s air quality and lower carbon emissions.

Full details of the schedule changes are available at www.lothianbuses.com.