Tag: support

Barnardo’s: Children need support as they return to school

Children will need significant emotional support as they return to school, Barnardo’s says, as a poll for the leading national children’s charity suggests hundreds of thousands of children could refuse to go while others feel nervous, upset and scared.

The new poll suggests that the children of more than 440,000 parents across the UK could be refusing to return to school.

Almost a quarter of GB parents of children aged 18 and under surveyed (23%) say their children are nervous about going back to the classroom, and 4% say their children are refusing to return.

A tenth of the 1,000 parents surveyed by YouGov said their children were scared about it and 5% said their children are upset about going back to school.

Barnardo’s says it is vital for all schools to be allowed to have a “readjustment period” of at least a term where teachers can prioritise staff and pupil wellbeing, instead of being back to ‘business as usual’ from day one. 

The charity also says the Government must ensure schools have the tools, skills and resources to support children and give a higher priority to their mental health and wellbeing in the longer-term.

Barnardo’s is calling on teachers to talk to their pupils about how they are feeling and what they need to make their return to school easier. To help with this the UK’s leading children’s charity has produced two booklets of wellbeing exercises to help children reflect on life during lockdown.

There may also be children who need additional support from Barnardo’s See, Hear, Respond partnership which brings together all the people required to help a child or young person return to school to identify the practical and emotional support they need.

Covid-19 outbreak, as well as side effects of the measures to contain it, have exposed the country’s children and young people to an unprecedented level of trauma, loss and adversity.

Some children and young people will have experienced domestic abuse, poverty or child abuse for the first time. Others will be grieving for loved ones, and we know the virus has disproportionately affected BAME communities.

Some children will be fearful of catching the virus and others will be experiencing separation anxiety after spending so much time at home with their family.

The Barnardo’s pamphlets are useful resources to help teachers work with their pupils on how they are feeling, managing change, and changes to their routine and relationships. Both are available to download from the Barnardo’s website.

Barnardo’s See, Hear, Respond (SHR) programme, funded by the Department for Education, and delivered in partnership with more than 70 national and local charities, is aimed at children and young people in England who may have become vulnerable because of coronavirus.

It supports them with issues around bullying, hate crime and racism or anxiety. It also works with children moving into secondary school, or who have been excluded or suspended, and who may also need significant help. 

Trained therapists work closely with children, parents or carers, and their school, to help them get back in the classroom.

Barnardo’s Chief Executive Javed Khan said: “Returning to school for the first time in months will undoubtedly be nerve-wracking for many children, their parents and their teachers. 

“The pandemic and lockdown have been hugely traumatic for young people – separation from friends, anxiety about the virus and financial pressures at home have taken a serious toll on their mental health.

“It’s vital that children go back to the classroom, but with so much continued uncertainty about the virus, it’s natural that some will be fearful – above and beyond the usual first-day jitters.

“The Government must now work with schools to reassure children and their families that schools are safe – otherwise some pupils may simply not return. Messages also need to be culturally sensitive, reflecting the heightened concern amongst BAME communities, who have been hardest hit by COVID.

“When classes do begin, teachers must be supported to focus on mental health and wellbeing, so children can address feelings of trauma, bereavement and anxiety, and readjust to being in the classroom. 

“Lockdown has been especially hard for vulnerable children who are now facing not only an ‘attainment gap’ but also a ‘trauma gap’ compared to their classmates. Barnardo’s specially trained staff are available through our See, Hear, Respond service to support them, and I urge teachers and parents to get in touch.”

Any teacher, child, young person, parent or carer can call the support line on 08001 577015 to request help.

Professionals can refer children and young people at www.barnardos.org.uk/see-hear-respond. 

Children, young people, carers and parents can find support at www.barnardos.org.uk/c19

Appendix 1 – Back to school coping strategies from Barnardo’s (taken from the booklets available to download from the Barnardo’s website)

For primary school children

Ask them to write down some words about how they are feeling and either draw or write what their face looks like
– Ask them whether their feeling is comfortable, uncomfortable, a bit of both
– Ask them to explain why they think they feel this way
Remind them it is okay to feel all feelings. There is no such thing as a bad feeling.

Tell them if they are feeling sad, angry, worried or frustrated they can take steps to calm down.
–      Ask them to write down some things that make them feel calm

Talk to them about some of the things that have changed because of the pandemic like not being able to hug and keeping a safe distance
–      Ask them to list which ones are in their control and which ones are not

For secondary school children

Ask them to keep a monthly mood tracker to see how they are feeling in the morning and evening of each day.
– Remind them all feelings are okay but if they notice a pattern of low mood it can be helpful to talk to someone about it

Ask them to write down their go-to strategies for when they are feeling stressed.

Ask them to write down what they do, or how they feel, when they are at their best.
–      Remind them if they are not feeling at their best they could talk to someone they trust and see if they could help make a change.

Fundraise for Held In Our Hearts this September

Held In Our Hearts are looking for your help in virtual events in September

The Edinburgh Marathon weekend was due to take place on 5th and 6th September and now will be a virtual event.

You can sign up and run your chosen distance anytime between now and the end of December  and fundraise for Held In Our Hearts. You will still receive that all important blue t -shirt and medal. https://virtual.edinburghmarathon.com

The Edinburgh Kiltwalk was due to take place on 13th September  but will now go ahead as a virtual event.

You can still sign up and walk your chosen distance and fundraise for the charityhttps://thekiltwalk.co.uk/events/edinburgh

Held In Our Hearts is a local charity proving baby loss counselling and support to families. Formerly known as SANDS Lothians, we have 40 years’ experience of offering compassionate care bereavement care in the community.

When a family’s baby dies, it is an incredibly traumatic and extremely lonely time as parents struggle to find others who can connect with the overwhelming emotions they experience.

The majority of our staff are bereaved themselves, so we are there to let them know they are not alone. Through our support services, we journey with families providing empathy, while they start to come to terms with what has happened and help support them in their grief.

As we are now going into the second half of 2020  bereaved families need your support more than ever and as the world starts to return to a new normal our families know that life without their precious baby is a new normal for them.

For more information on your events or if you want to fundraise in other ways you can contact tracy@heldinourhearts.org.uk

Amazon supports Edinburgh children’s charities

Two Edinburgh children’s charities have received £4,000 in donations from Amazon’s Development Centre in the city. 

Amazon Development Centre Scotland donated £2,000 to Canongate Youth and £2,000 to The Yard. 

The donations were made as part of the ‘Amazon in the Community’ programme, whereby the company supports the communities around its operating locations across the UK. 

Canongate Youth supports children across Edinburgh and the Lothians, offering youth clubs, support services, advice and counselling. Amazon Development Centre Scotland has supported the charity since 2014. 

The Yard is an organisation that creates safe play areas for disabled children and their siblings, giving them the chance to experience creative, adventurous indoor and outdoor play in a well-supported environment. 

The charity plans to use the money to support more disabled children and families with online videos for early years, play ideas and relaxation, and work towards bringing more people back into the playground in line with current guidance. 

Graeme Smith, Managing Director at Amazon Development Centre Scotland, said: “We are pleased to offer these donations to such brilliant charities. We hope the support will help both charities continue their important work with the children of our community.” 

Amazon’s Tich Kent with Anna Robinson (left) partnership manager and Danielle Campbell play team leader. NOTE picture was pre-COVID

Jenny MacDonald, Director of Development at The Yard, added: “We are very grateful for this donation from the Amazon team and for their support of our mission to ensure every child has the right to safe and fun play. We would like to say a big thank you to Amazon for its kind support.” 

Amazon’s Development Centre in Scotland is responsible for innovations used around the world by the company, including machine learning to power Amazon’s smart features like personalised recommendations and intelligent advertising. 

Community donations is one of a number of ways in which Amazon is supporting communities across the UK during COVID-19. 

Amazon is providing disadvantaged students with online STEM courses as well as teaming up with charity partner Magic Breakfast and delivering three quarters of a million healthy breakfasts to families around the UK. 

For more information on how Amazon is supporting the UK during COVID-19, click here.

New support for Scottish grassroots music venues

Applications open at 12 noon on Wednesday 26 August

New support has been made available for grassroots music venues across Scotland through the Scottish Government’s Grassroots Music Venues Stabilisation Fund. 

The £2.2m fund, which was announced by Culture Secretary Fiona Hyslop on 10 July 2020, will be delivered through Creative Scotland.  

The purpose of the fund is to provide grassroots live music venues, that were financially sustainable before Covid-19, with the funds to prevent permanent closure and help with sustainability.  

Eligible venues should: 

  • Be permanent, indoor venues in Scotland in the grassroots sector (i.e. those working with new, developing, musical talent), which have a public audience 
  • Have a capacity of under 600. Applications from venues with capacities of up to 1,000 will be considered if a significant grassroots focus can be demonstrated. 

Venues may apply for grants of between £5,000 and £50,000. 

Online application forms will be available on the Creative Scotland website at 12 noon on Wednesday 26 August 2020. 

Applications must be submitted by 12 noon on Thursday 3 September 2020. 

 

Culture Secretary Fiona Hyslop said: “Grassroots venues are the heartbeat of Scotland’s music scene, and they have been particularly hard hit by the coronavirus pandemic. We are all extremely keen to see grassroots venues reopen again but further work is needed to ensure this can be done in a safe and sustainable manner.  

“This £2.2m funding will provide some much needed stability for grassroots venues over the coming months and I am determined to continue working with the sector on what further help we can provide. It’s a long road to recovery but hopefully this marks the beginning of a brighter future after the very recent dark times.” 

Iain Munro, Chief Executive, Creative Scotland said: “In these extremely challenging times, this fund will provide much needed emergency support to Scotland’s grassroots music venues which are an important part of Scotland’s music ecology, developing music and audiences as well as supporting the talent for which Scotland is so renowned.

“As we look to move forward through the Covid-19 crisis, grassroots venues will, when it is safe to do so, play a crucial role in bringing people of all backgrounds together to experience the joy of live music.” 

Free employment support with Next Step

The Office for National Statistics yesterday announced that employment in the UK fell by the largest amount in over a decade between April and June. 

The ONS stated that employment decreased in the UK by 220,000 on the quarter and this has been no more acutely felt than in Edinburgh, which has been one of the hardest hit cities in Western Europe.

At the start of lockdown, The City of Edinburgh Council asked employment service Next Step Edinburgh to respond and they are currently supporting hundreds of people who have lost work. Next Step Edinburgh has been providing employment support for people in and out of work since April 2019, but since March they have adapted their service as registrations from people affected by COVID 19 job losses has increased.  

Paul Forsyth is a self-employed taxi driver who was badly hit by the effects of lockdown:  “As I was a self-employed taxi driver, lockdown affected me really badly. 

“All of the work dried up and I was forced to turn to the government schemes for the self-employed, only to find out I was ineligible and one of many who have been excluded by the UK Government’s measures. 

“I was left with no income and was unable to work. Luckily Next Step Edinburgh provided me with vital support during this time and helped me apply for an Edinburgh Trust Grant, this gave me some breathing space. 

“Now lockdown has eased I am back driving but my adviser Ross has kept in touch throughout. I’m so glad this support was available.” 

Capital City Partnership has been working with key organisations to coordinate a response to the crisis. Their Deputy Chief Executive, Kate Kelman said: “We know that people and businesses are finding it really hard just now and the impact on jobs and the economy is likely to be far-reaching.

“Along with our Joined up for Jobs network of provision, Next Steps has literally ‘stepped up’ to support individuals who are facing redundancy and job insecurity. Their high-quality help and guidance will ensure that Edinburgh residents can progress quickly into fair, sustainable work.” 

Lesley Morrison who is a Service Manager for Community Renewal, the charity who deliver the Next Step Edinburgh service, explained: “We don’t believe in a one size fits all approach – everyone is different, and we listen to what each client’s needs and together we come up with a plan.

“Some people just need a job right away and we can link them with employers we have relationships with. For everyone else, we work with them, so they are ready for when the job market recovers; whether that be refreshing a stale CV, helping with applications or directing them to vocational training if they are considering a career change.

“Whatever is needed, we are here – and if we can’t support all their needs, we will link with specialist organisations who can help them whilst we continue to support their employment needs.”

The City of Edinburgh Council continues to fund Next Step Edinburgh to support people to secure and progress into employment. Additional funding was made available through City Region Deal has also allowed the development of a jobs website –  www.c19jobs.org – which directly assists those who have faced redundancy or job insecurity due to the current crisis. 

Councillor Cammy Day, Depute Leader of the City of Edinburgh Council, said:  “As the economic impact of the pandemic on Edinburgh unfolds, we’re doing all that we can to help people facing financial hardship. We know that this crisis is far from over and we stand ready to help our most at-risk residents.

“The Next Step Edinburgh employment programme is in place to support anybody facing redundancy or job insecurity in Edinburgh. I’m pleased we’re able to fund this service in order to support people back into careers as quickly as possible. 

“The project is part of a package of measures we’re working on right now to prevent long-term unemployment in the coming months and years, including an expanded Edinburgh Guarantee. Hailed by the Scottish Government as a really good example of the type of work cities can do to successfully tackle unemployment, our Edinburgh Guarantee has been supporting disadvantaged young people for years. 

 “We’re looking to expand this offer even more in light of Covid-19. We want to use it to help people of all ages who might face additional barriers to employment and we’re calling on employers to sign up and support us.” 

Lesley warns that the journey ahead won’t be straightforward, but stresses that nobody has to face it alone – there is support available: “Next Step Edinburgh’s advisers will do everything they can to support you. 

“We are working with employers recruiting right now but we understand those jobs may not be right for some. For those people we will collaborate so they will be front of the queue when the job market recovers.” 

Anyone looking for support can find the contact details on Next Step Edinburgh’s website – www.nexstepedinburgh.org  

Child sexual offences in Scotland rise by 30% in five years

NSPCC calls for urgent action to tackle crisis of abuse

  • More than 5,000 child sex offences recorded by Police Scotland in 2019/20
  • Childline counselling sessions about sexual abuse in the family triple across UK during lockdown 
  • NSPCC urges Scottish Government to draw up a Child Sexual Abuse Strategy that puts victims and prevention at its core 

Police Scotland recorded an average of 15 child sex offences every day last year, new figures from the NSPCC reveal.  

There were 5,311 recorded offences including rape, online grooming and sexual assault against children in Scotland in 2019/20 – up 30% in the five years since 2014/15. 

In last year’s figures, where gender was recorded, girls were five times as likely to be victims, and in the offences where age category was given, 45% of the crimes recorded were against children under 13.

Across the UK, there were 73,518 recorded offences in 2019/20. The data was provided by a total of 44 out of 45 police forces after the NSPCC submitted a Freedom of Information request. 

NSPCC Scotland believes these figures show the urgent need for national leadership to create a coordinated plan to tackle child sexual abuse, both online and offline, in the country.

The charity is now calling on the Scottish Government to follow other nations in the UK and set about producing a comprehensive Tackling Child Sexual Abuse Strategy.1

The charity is calling for the strategy to put the needs of children and young people at the centre of how authorities respond to child sexual abuse, with a focus on effective prevention and victims having access to timely, relevant and specialist support to help them recover.

NSPCC Scotland research2 has shown that the availability of specialist therapeutic sexual abuse services is patchy and inconsistent across the country. 

Support should include that provided through Child House initiatives where health, policing, social work, therapeutic and other services provide help to children under one roof.

Matt Forde, NSPCC Scotland’s head of service, said: “Every day, children in Scotland are being sexually abused and having to live with the devastating impacts of this abuse on their lives.  

“Urgent action is needed to prevent abuse and to ensure children are supported to recover when it is disclosed.  

“In Scotland, we have seen numerous plans and initiatives launched to deal with various aspects of such abuse, including child sexual exploitation and harmful sexual behaviour.

“However, we believe it is crucial to have a joined-up approach when tackling this crime and want to see a strategy which puts the experiences and needs of children at the heart of it and is effective in preventing abuse and helping young people recover.”

The call comes as an NSPCC report found contacts from young people to Childline about sexual abuse in the family tripled across the UK during lockdown.

The report published today, ‘The impact of the coronavirus pandemic on child welfare: sexual abuse’, shows there were an average of 23 contacts to Childline per week about child sexual abuse in the home, up threefold since March 23rd when lockdown was announced.

Some children told Childline that sexual abuse had become more frequent during lockdown, as they were spending more time with their abuser.

One 17-year-old girl said: “It started during lockdown, about seven weeks ago. Dad touched me and got me to touch him. Today he came into my room and removed his trousers and asked me to do something to him and I did it.

“I don’t want to live here anymore. I feel I should tell social services about how abusive dad is, but I don’t feel ready to tell them about the sexual abuse part.”

A third of counselling sessions were about abuse in the family that happened over a year ago, with many children talking about it for the first time.

A 15-year-old girl told Childline: “My dad touched me sexually when I was younger and now I have to be home all the time with him and I can’t deal with it. Just being in the house with him is so hard. I am constantly reminded of what he did.”

Anyone concerned about a child can contact the NSPCC Helpline for advice on 0808 800 5000. Adult victims of non-recent sexual abuse can also get in touch for support.

Childline is available for young people on 0800 1111 or at www.childline.org.uk

Back to school support service launched

  • Children 1st responding to concerns of anxious parents
  • Children 1st Parentline offering new service to support parents as schools restart
  • Tips and advice, and webchat for online now available on Children 1st website

PARENTS worried about their child returning to or starting school have a new dedicated support service for practical help and advice.

Children 1st’s Parentline have launched the new service before Scotland’s schools re-open next week after receiving an increasing number of calls from anxious parents and carers who have worries about children back to school.

Parentline, which is staffed by a highly skilled team from Children 1st, will offer parents and carers specific help and advice about how best to support children with practical and emotional issues as schools reopen.

Mary Glasgow, the Chief Executive of Children 1st, (above) said: “As a parent, I know how tough it has been over the last few months with the schools being closed and all the challenges that has brought.

“Despite everything, children and families come through that and now the next challenge for many parents is the first day of school.

“Over the last few weeks, lots of parents and carers have been coming to us with worries about their children’s return to school. This includes parents with children starting P1 and S1 who have particular concerns about whether their children will cope.

“That is why we have set up this new service so parents and carers can talk through any worries or fears they have and get advice on how best to support their children. Children 1st Parentline is there for every family. Please do get in contact over the phone, online or through webchat if you think a chat might help. ”

Children 1st Parentline has been offering support to families for over 20 years. It has supported hundreds of families throughout lockdown as calls soared and traffic to the charity’s webpages quadrupled, when compared to the same period last year. Now, the charity is hearing more worries from parents about what the return to school will mean, especially for the many children who have struggled to cope emotionally during lockdown.

Parentline can be contacted over the phone on 08000 28 22 33 or via webchat at www.children1st.org.uk/parentline. A wide range of additional resources for parents and carers can also be found on the website.

Ann Jarvis, from Children 1st Parentline, put together some of her top tips to help make the first day back at school go as smoothly as possible. She said: “By just sitting with your child and listening to any concerns and worries your child may have can make all the difference.

“Allow them to tell their story and really listen to what they’re saying.

“Bear in mind that none of us really like change – but change is much easier when we know what’s coming and can talk through our feelings.

“Talking and listening to your child about what they expect on their first day is a great way to prepare. Meanwhile, it’s important for parents to give themselves a break and accept that everyone is learning.”

Ann also says it’s important to be prepared.

She added: “There’s plenty of advice and information from schools about practical preparations: uniform, shoes, bag, lunch, labels on clothes.

“Perhaps ask your child if they would like to help you pack their school bag so they know exactly where everything is and will also help them get into a routine.

“Talking and listening to your child about what they expect on their first day is also a great way to prepare. ”

In addition, routines help children to feel secure and settled so Ann would encourage parents to talk through the basics and perhaps do a trial run before their first day.

Edinburgh Hotel Chef’s Recipe for Success

AN EDINBURGH hotel chef who fed thousands of NHS workers during the Coronavirus pandemic reveals how they helped fuel frontline medics.

Alan Dickson, Executive Chef at Surgeons Quarter, was part of the star hospitality team which kept Ten Hill Place Hotel open to accommodate NHS workers for free in March and April.

At the beginning, Alan took the decision to strip the usual menus back, focusing on ensuring the team had enough tinned goods, flour, and yeast to last them six weeks.

Alan, who lives in Edinburgh, said: “Working in the kitchen was instantly different – there were three chefs on rotation with only one working at a time. We brought in new health and safety precautions immediately, we couldn’t take any risks with the NHS staff who were staying with us.

“Like most people, we didn’t really know what we were about to face at the start of the pandemic. We knew fresh fish and meats would be a little more difficult to get, so we redesigned the menu around what we had available.

“As we got to know NHS workers by name and regularly caught up with them after their hectic shifts, we began to appreciate how much many of them were missing their home comforts, so we changed our menus accordingly.

“We served lots of chicken curry, lasagnes – the type of home cooked meals you’d have with your family. It meant a lot to us to be able to provide some sort of support to the people at the very front of this pandemic.”

The Hotel, which is owned by Surgeons Quarter, the commercial arm of The Royal College of Surgeons of Edinburgh, took the decision to provide more than 2,000 nights of free accommodation and meals for frontline medics working at Edinburgh’s hospitals.

Alan was thrilled with the small part Ten Hill Place staff played in providing respite to hardworking frontline staff.

He continuued: “There wasn’t much we could do, but like everyone else we wanted to help in the one way we could – with our food and expertise. Our guests were fantastic, they were so grateful for the opportunity to stay nearby the hospitals between shifts.

“Our suppliers were also brilliant at communicating with us. We worked with one amazing butcher and one fruit and veg supplier – Campbells Prime Meat and Mark Murphy Fruit and Veg – who were able to source what we needed.

“We ended up sourcing around 200kg of sausages, and 200kg of bacon for cooked breakfasts – as well as providing healthy packs our medics could take to work, with fruit, yoghurt and water bottles.”

Alan joined Ten Hill Place in 2014 and was awarded Hotel Chef of the Year 2017 at the Scottish Hotel Awards.

The hotel reopened on 15 July in accordance with Scottish Government guidance.

Cafe 1505 and Drinks & Dining at Ten Hill Place Hotel are both taking part in the Eat Out to Dine Out scheme for the duration of August.

Guests can receive 50% off their bill in the cafe or the restaurant, to a maximum value of £10, at any time from Monday – Wednesday.

Profits from the Hotel go towards the College’s charitable objectives of improving access to surgery and saving lives worldwide.

Ten Hill Place Hotel gave a total of 2,137 free room nights to NHS staff working in Edinburgh’s hospitals between March – May this year.

Government urged to learn lessons from gaps in worker and business support

Darren Jones, Chair of Westminster’s Business, Energy and Industrial Strategy (BEIS) Committee, has written to Secretary of State Alok Sharma outlining a number of key issues for the UK Government to address in its approach to support for business and workers as the country emerges from the Covid-19 lockdown.

The correspondence to the Secretary of State recognises the efforts of many workers and businesses who rose to the challenges brought about during the pandemic.

The letter also highlights a number of issues, including gaps in support for workers, the tapering of support for workers through the Coronavirus Job Retention Scheme (CJRS), and the treatment of workers during the pandemic and health & safety issues.

The letter tackles a number of areas concerning the Government’s support for businesses, recommending the Government review the success of the various loan schemes and the behavior of banks, and also highlighting problems arising from unpaid business rent and the calls for targeted support for sectors that are likely to continue to be hit by restrictions which threaten their future revenue and viability.

Darren Jones, Chair of the Business, Energy and Industrial Strategy (BEIS) Committee said: “The Business Department and the Treasury deserve significant credit for their efforts in addressing the unprecedented challenges faced by business and workers following the impact of Covid-19.

“Given the evolving situation around Covid-19, it’s inevitable that issues would emerge concerning the effectiveness of the Government’s support package and its impact on workers and businesses.

“However, it is also the case that the alarm over gaps in the Government’s support, such as for women, and those affecting freelancers and agency workers, were being raised repeatedly by those affected and yet these warnings continued to go unheeded.

“Rishi Sunak echoed a previous Chancellor in suggesting that the coronavirus has seen us all in it together. However, it’s clear that the reality of the economic lockdown is that its impact has not been shared out evenly and that it is falling very heavily on some parts of our economy.

“For example, we heard from sectors, including retail, the creative industries and manufacturing, who expressed concern over increasing redundancies in the wake of the furlough scheme changes coming in this weekend.

“It’s clear that some sectors of our economy will continue to face very challenging conditions. The shutdown of the aviation and aerospace sector will, for example, have a longer-term impact on these industries compared to others. In some parts of hospitality and in other sectors too, difficult trading conditions and continuing restrictions threaten future revenue and their viability.

“It’s important the Government quickly learns the lessons of recent months so that they can act in future with more policy sophistication and transparency and be able to step up and deliver the most effective support possible to workers and businesses.

“If we face the prospect of a second-wave and the likelihood of increased local lock-downs, it’s essential the Government looks again at its approach to sector support and to the additional measures which will be necessary to secure our economic recovery, help businesses prosper and enable workers to protect their livelihoods”.

The letter to the Secretary of State notes the examples highlighted by Which? of price-gouging, profiteering, and the inability of consumers to obtain refunds which they were legally entitled to when their holidays and flights were cancelled.

The correspondence also notes the comments from Lord Tyrie, former Chairman of the Competition and Markets Authority, stating that the pandemic had revealed that the CMA needed new powers to deal with profiteering.

The Committee calls for the Government to undertake a review of the powers and responsibilities of the CMA, and other consumer regulation enforcers, to address bad business practices and the effective enforcement of consumer law and the action needed to tackle market abuses, such as profiteering, that took place during the pandemic.

The letter to the Secretary of State highlights issues around the impact of late payments and the problems that many small businesses were experiencing throughout the UK’s supply chains because of cash flow problems.

Following evidence from SMEs, the Federation of Small Businesses (FSB), and the Small Business Commissioner (SBC) on these issues, the Committee recommends the SBC be given additional powers to proactively investigate late payments, that the Prompt Payment Code be made compulsory, and that late payers should be excluded from government contracts.

Sue Davies, Head of Consumer Protection at Which?, said: “Our research has highlighted terrible practices during the coronavirus pandemic, including airlines that have refused to refund passengers and sellers that have unjustifiably bumped up prices on essential goods.

“In too many situations consumers have been left with nowhere to turn, which is why regulators need to be given stronger and more targeted powers so they can take effective enforcement to tackle the types of bad practice we’ve seen during the crisis.”

Extra funding to support low income families

Crisis Grants up by 24%

Funding of  £37.6 million was allocated to support people and families on low incomes in times of need in the 12 months to 31 March 2020 – an increase of 7% on the previous year.

Scottish Welfare Fund payments included £12.9 million in Crisis Grants – up 24% –  and £24.7 million on Community Care Grants.

The fund received 296,870 applications for help, with the most common reason families gave being their benefits or other income had been spent – up 27% on the previous year.

Social Security Secretary Shirley-Anne Somerville said: “This is further evidence that the UK Government’s benefits cuts are hitting the poorest in Scotland the hardest, with more and more people struggling just to make ends meet and being pushed to rely on food banks, or suffer from the stress of debt and rent arrears.

“That’s without taking into  consideration the significant financial impact that coronavirus (COVID-19)is having on some of those earning the least in our society.

“We took early action in March to more than double the Scottish Welfare Fund to £80.5 million this year in response to the expected impact of coronavirus, and we have made an additional £110 million available to support people struggling to access food during the pandemic. 

“That funding will help local authority partners continue to support people at this time and we would encourage anyone in need of support to apply to the Scottish Welfare Fund.”

Scottish Welfare Fund annual statistics 2019/20