Cost of Living Crisis: website support

The Scottish Government has launched a new website to help with the cost of living crisis.

The website has a range of information on support available for households facing rising energy, housing and other costs.

Developed by the Scottish Government as a ‘one stop shop’ to help those struggling with the cost of living crisis, the website includes information on help available for households to meet rising energy, housing and other costs.

It also provides details on accessing Scottish and UK social security payments, including online benefit calculators, as well as wider health and wellbeing information.

A Programme for Government 2022-23 commitment, it will be supported by a nationwide media campaign to raise awareness of the website and signpost people impacted by rising costs to the help available.

The website was launched by Social Justice Secretary Shona Robison during a visit to debt help service in Tollcross, run by charity Christians Against Poverty.

Shona Robison said: “I know that people are struggling with the cost of living crisis right now and may not know where to turn for help. Our cost of living website is a trustworthy online resource with information on the wide range of vital support available.

“No one should feel alone in this crisis and this website, along with our campaign, aims to encourage people to find out if they are eligible for the extensive support available to access the advice they need. We want everyone to get all the financial support and help that is available so I would encourage people to apply for the payments they are entitled to – it might be just the lifeline that is needed right now.

“We have allocated almost £3 billion in this financial year to contribute towards mitigating the increased cost of living crisis and the new website highlights the wide range of support at hand. Our package spans a range of support, for energy bills, childcare, health and travel, as well as social security payments that are not available anywhere else in the UK. The website is an important signpost towards them all.

“The cost of living crisis is impacting every household in the UK and the Scottish Government will continue to do everything within its powers and finite budget to ensure people are supported as far as possible.”

Scotland National Director for Christians Against Poverty, Emma Jackson, said: “We are deeply concerned about the impact of rising costs on low income households. Even before rising costs, over a third (36%) of CAP clients had to borrow to meet essential living costs and we know the consequences of problem debt can be devastating for people.

“The new cost of living website from the Scottish Government is a welcome step in helping people to find and access all the vital support that is available to them, including steps to maximise income. People need to know help is available. Now, more than ever, we need to take every action possible to support households who are being hit the hardest by the cost of living crisis.”

Claire (not her real name) is a single parent from Edinburgh who experienced problem debt after her son was born prematurely. She spent a lot of time at the hospital and his health and wellbeing was her primary focus. Due to the stress of this situation she wasn’t able to manage bills or work to earn money and debts began to mount.

Claire’s debt had a significant impact on her mental health. She lived in fear of debt collectors coming to the door and hid the letters in a drawer as she didn’t know how she would be able to pay them. She felt ashamed and embarrassed and for a long time she didn’t know where to turn.

Problem debt had such an impact on Claire’s mental health that she tried to take her own life twice. Claire heard about Christians Against Poverty through her local foodbank and once she met her debt coach she felt like a weight had been lifted and she was able to laugh again. She felt like CAP was her safe place and her befriender became like a mother to her.

Claire was able to go debt free in December 2021, however, she is still struggling on a low income. She already has to travel quite far to shop around and find the cheapest items. She is worried about how she will be able to keep going with rising costs.

She explained: “It’s unbelievable what things cost at the moment, it’s all gone up so much – food, electric, clothes for my son. It all costs so much and right now, I just don’t know how I am going to afford it all. I’ve worked hard to get back on track with my finances, but there isn’t enough to pay for all of these essential things that I need for my son. I don’t want to be in debt again.”

Find information on support available at http://gov.scot/costoflivingsupport

Scottish Child Payment pays out £84 million

Child poverty benefit helping 104,000 children

A total of £84 million has been paid to families since it was introduced less than 18 months ago.

The payment of £20 per week, unique to Scotland in the UK, began in February 2021 as a direct measure to tackle child poverty. It provides regular, additional financial support to parents and carers to help with the costs of caring for a child.

As of 30 June 2022, it is estimated that 104,000 children were actively in receipt of Scottish Child Payment and 1.4 million payments have now been made.

By the end of this year the payment will increase to £25 per week and extend to include all eligible children under the age of 16 when it is expected that over 400,000 children will potentially be eligible.

Responding to the latest official statistics on Scottish Child Payment published today Deputy First Minister John Swinney said: “We are taking a number of urgent actions to address the current cost crisis.

“This includes efforts to maximise financial support to those most in need so that they get all the money they are entitled to. The ongoing work to extend eligibility for and increase the value of the Scottish Child Payment is a vital part of these efforts.

“We created our game changing Scottish Child Payment to provide direct financial support to tackle child poverty. Every penny of support is absolutely vital at the moment, which is why we are using our devolved powers and resources to make a difference for as many households as we can.

“We doubled the payment to £20 in April and will increase it to £25 when we extend it to under 16s by the end of the year – a 150% rise in this important benefit which is one of five family benefits we are now delivering.

“The Scottish Government want to support families during these difficult times.”

Scottish Child Payment is part of a wider package of five family payments including: Best Start Grant Best Start Grant Pregnancy and Baby Payment, Best Start Grant Early Learning Payment, Best Start Grant School Age Payment and Best Start Foods

Adult Disability Payment now open for new applications across Scotland

Adult Disability Payment is now open for new applications across Scotland. The national rollout follows successful pilots in 13 local authority areas, which began in March.

It is the twelfth and most complex benefit to be delivered by the Scottish Government. It replaces the UK Government’s Personal Independence Payment.

The benefit provides financial support to people aged between 16 and state pension age who are disabled, have a long-term health condition or have a terminal illness.

People already receiving the UK Government’s Personal Independence Payment and Disability Living Allowance do not need to apply for Adult Disability Payment.

These existing awards will transfer automatically from the DWP to Social Security Scotland. Cases will transfer in stages starting from this summer and this process is expected to be completed by the end of 2025.

Minister for Social Security Ben Macpherson said: “The national launch of Adult Disability Payment is a significant milestone in the development of our new social security system, that will treat everyone with dignity, fairness and respect.

“This is the twelfth and most complex devolved benefit to be introduced and, once all the awards have transferred from the DWP, this new payment will be supporting more than 300,000 people.

“We are offering a range of ways to make an application, including online, by post, over the phone or face-to-face. Social Security Scotland local delivery teams are also available to provide assistance in communities across the country.

“In creating our new system, we have worked extensively and collaboratively with people who will use this service. Their input, and their direct experience of the DWP system, has significantly informed our policy development and resulted in the number of improvements that we are making to the way in which we are delivering our new service.

“The Scottish Government is focused on providing a positive and compassionate experience for people applying for and receiving our Adult Disability Payment. 

 “In our Scottish system no one will be subject to DWP style assessments or degrading functional examinations, and we will never use the private sector to carry out health examinations.

“People will only be invited to a consultation on occasions when we require more information so we can make a decision. This will be a conversation with a health and social care professional to understand how a person’s disability or health condition impacts them.

“Social security is a shared investment in building a fairer Scotland. It is a human right and we encourage those who may be eligible for support to apply.”

Moira Tasker, Chief Executive of Inclusion Scotland said: “Inclusion Scotland warmly welcomes today’s launch of the Adult Disability Payment. Many disabled people are being disproportionately hard hit by the UK economic crisis and are deeply worried about just surviving this winter.

“The Adult Disability Payment will offer much needed support to eligible disabled people. It ushers in further progress towards upholding the values of dignity and respect in Scottish society, which were entirely lacking in the Department of Work and Pensions approach to disability benefits.  

“We are proud of the part that disabled people, our members and Inclusion Scotland played in engaging with the Scottish Government to make a new system for Scottish disability benefits fair and accessible.  

“The Adult Disability Payment is a leap forward. It has the potential to enable disabled people and Scots with long-term health conditions to participate in their communities and wider Scottish society – whether that is through work, education, family life, or simply a life lived without fear of phone calls or letters demanding repeated assessments and sanctions.”

You can apply if you are between 16 years old and state pension age, need help with the extra costs of being disabled or having a long term health condition.

Apply at https://bit.ly/ApplyForAdultDisabilityPayment

Social Security Scotland: Early Bank Holiday payment dates

Due to the Bank Holiday on 29th August, some payments for Scottish Child Payment, Child Disability Payment and Adult Disability Payment will be paid into accounts early.

All payments will return to normal from 3rd September

Child Disability Payment pays out more that £17 million since launch

More than £17.1 million has been paid to support children and young people since Child Disability Payment launched.

These payments are designed to mitigate some of the additional costs of caring for a disabled or terminally ill child or young person.

It is estimated that as of 30 June 2022, 13,200 children and young people are in receipt of Child Disability Payment.

£11.3 million was issued to new applicants and a further £5.8 million was issued to children and young people who have had their payment transferred to Child Disability Payment.

The total number of people receiving payments includes 7,230 who had their Disability Living Allowance for children transferred from the Department for Work and Pensions (DWP) to Social Security Scotland.

Figures for 26 July 2021 to 30 June 2022 include an initial pilot period where Child Disability Payment was only available in Dundee City, Perth and Kinross and the Western Isles local authority areas.

Child Disability Payment became available to people making new applications across Scotland in November 2021. Payments for children and young people whose awards transferred from DWP began in February this year.

Almost three quarters (74%) of applications were made online, with 16% by phone.

Child Disability Payment replaces the UK Government’s Disability Living Allowance for children.

Those already receiving Disability Living Allowance for children from the DWP do not need to make a new application for Child Disability Payment as Social Security Scotland will contact them ahead of their award being automatically transferred.

Social Security & Local Government Minister Ben Macpherson said: “I’m proud to be working to further develop our Scottish social security system rooted in dignity, fairness and respect.

“We want people to get the support they need and are entitled to”.

Social Security Scotland’s Local Delivery team hits 10,000 appointments milestone

Minister praises impact of specially-trained advisers

A team dedicated to providing support to people applying for benefits has marked its 10,000th appointment in its first year of operation.

Social Security Scotland’s Local Delivery service was launched to offer support to people in their homes, at a convenient place within communities, by videocall or by phone.

Minister for Social Security, Ben Macpherson, said the milestone reached showed how Scotland was “doing things differently” in its approach to supporting people applying for benefits.

He hailed the success of the Local Delivery service as a source of pride during a visit to Parkhead Pantry in the East End of Glasgow.

Local Delivery representatives host a community stall at the Pantry – one of many ways they provide support for people who visit the venue.

Ben Macpherson said: “During its first year of operation, Social Security Scotland’s Local Delivery service has already made a very positive impact by helping thousands of people to access support they are entitled to.

“The Local Delivery service is a great example of how Social Security Scotland is doing things differently in how we deliver devolved benefits – by pro-actively offering people face-to-face support in communities across Scotland.

“Our specially-trained client support advisers can be proud of what they have achieved so far, in establishing a service that has already made an important difference and will help thousands of more people in the years ahead.”

The Local Delivery service, launched in November last year, provides face-to-face support from staff in all 32 Scottish Local Authority areas.

People can book in-person meetings with an adviser at home, in their local community or on either video or phone calls. They can answer queries and help clients with form filling.

During the visit Mr Macpherson met Aileen McGuire, the chief executive of Parkhead Housing Association which hosts the pantry at its Parkhead Schoolhouse building.

Ms McGuire said: “Having direct access to this Social Security Scotland has made such a positive difference to our tenants and residents in Parkhead, we are seeing the real benefits of partnership and collaborative working.

“There’s always an advantage to having face-to-face contact. A lot of our tenants feel more comfortable having direct contact, having somebody in person to explain things really does helps.”

Adult Disability Payment roll out continues into seven more areas

People in Aberdeenshire, City of Aberdeen, Fife, Moray, East Ayrshire, North Ayrshire, and South Ayrshire are now able to apply for Adult Disability Payment.

This means Adult Disability Payment is now available in 13 council areas ahead of opening nationwide on 29 August.

It is the twelfth and most complex benefit to be delivered by the Scottish Government and replaces the UK Government’s Personal Independence Payment. The benefit provides financial support to people aged between 16 and state pension age, who are disabled, have a long-term health condition or have a terminal illness.

People already receiving the UK Government’s Personal Independence Payment and Disability Living Allowance do not need to make an application for Adult Disability Payment. These existing awards will transfer automatically from the DWP to Social Security Scotland. Cases will transfer in stages starting from this summer and this process is expected to be completed by the end of 2025.

Minister for Social Security Ben Macpherson said: “We are taking a positive, responsible and compassionate approach to delivering disability benefits. This is in contrast to aspects of the current UK Government system.

“The Scottish Government is committed to treating people with dignity, fairness and respect and we start from a position of trust.

“Adult Disability Payment is an important financial support to provide security and help people live well. I would encourage anyone in Scotland who could be eligible to please check and apply. We want people to get support that they’re entitled to, because social security is a shared investment to help build a fairer and better society together.

“When people apply for our disability benefits, we are focused on making the right decisions first time to reduce the need for people to go through a redetermination or appeal. When Social Security Scotland is making a decision it will only need one formal piece of supporting information from a professional, such as a social care assessment, medical report or prescription list, and if required we will obtain that information for people.

“We will never use the private sector to carry out health assessments and there won’t be any degrading functional examinations such as asking a client to ‘touch their toes’.”

Susan Burt, People First (Fife) said: “People First are pleased to see the new Adult Disability Payment. Our needs are being better understood by using face to face local delivery teams and an easier application process.

“We hope this will help people with a learning disability to have better and fairer access to their benefits.”

Scottish Government pays out £1.8 million in Young Carer Grants

The number of people successfully applying for the Young Carer Grant has risen in the last year. A total of 2,490 applications were approved in 2021-22, up 200 from the previous year.

This means from its introduction in October 2019 until 30 April this year, more than £1.8 million had been paid out to 4,265 young people, with some getting the payment up to three times.

The Young Carer Grant, which is unique to Scotland, was increased from £308.15 to £326.65 from 1 April.

The payment is available for 16-18 year-olds who spend an average of 16 hours caring for a person or people in receipt of a disability benefit. As long as someone remains eligible, they can apply on an annual basis.

Minister for Social Security Ben Macpherson said: “The dedication shown by young carers in Scotland is remarkable and I am pleased that we can help to recognise their important contribution by offering extra financial support through the Scottish Government’s Young Carer Grant.

“At a time when many young people are leaving school and taking advantage of new opportunities, it is right that we recognise for many people aged between 16 and 18 those chances are impacted by their caring responsibilities and the time they devote to loved ones.

“I am encouraged by the increase in successful applications for our Young Carer Grant, which is only available in Scotland, and we will continue to pro-actively increase awareness and encourage take up of this benefit.

“If anyone thinks they, or someone they know, might be eligible, I’d encourage them to find out more and apply.”

Full details on the statistics are available to view at the socialsecurity.gov.scot website. 

Young people urged to apply for Job Start Payment

Extra money for unemployed young people who are starting work

Eligible 16-24 year olds who are already receiving certain other benefits or tax credits are being encouraged to apply for Job Start Payment – a one-off payment worth £267.65, or £428.25 if the applicant has children.

Job Start Payment helps young people with the costs of starting a job after a period of being unemployed. The payment can help with the costs of travel, work clothes or childcare.

Speaking at Start Scotland, which delivers an employability programme supporting young people in Edinburgh, Minister for Social Security Ben Macpherson said: “Our Job Start Payment provides financial support for eligible young people who are starting a new job.

“We have provided this payment since summer 2020 and want to see even more people making use of it, particularly given the current cost of living pressures.

“The payment is designed to support young people with the costs of starting a job by relieving financial pressures, as they wait for their first pay cheque.

“We are also helping young people to access education and employment by providing free bus travel to all under 22 year olds. This will help young people travel sustainably, while cutting commuting costs for people starting a new job – meaning that young people can use their Job Start Payment to pay for other costs.

“I would encourage anyone who thinks they may be eligible to find out more from Social Security Scotland and apply for this benefit, which is only available in Scotland.”

Job Start Payment is available to eligible young people who have been offered a job after being out of work for at least six months to the day they were offered the job and are in receipt of a qualifying benefit.

Care leavers can apply for a further year, up to the day before their 26th birthday, and only need to be out of work and in receipt of a qualifying benefit on the day of their job offer.

Young people can find pre-application advice for Job Start Payment, which includes eligibility and award amounts, and apply at the mygov.scot website.

Best Start Grant School Age Payment applications now open

Families have been urged to check whether they are eligible and apply for the Best Start Grant School Age Payment as applications open for children old enough to start primary school

This one-off payment of £267.65 is to help at a key stage in a child’s life and can be used for anything from a new pair of shoes to books or arts and crafts materials.

Best Start Grant School Age Payment is available to families who get Universal Credit, tax credits or certain benefits with children born between 1 March 2017 and 28 February 2018.

Parents who have deferred their child’s entry to school from August 2022 to August 2023, or those who are home schooling, should still apply before 28 February 2023 or they will lose out on their payment. There is no cap on the number of children in a household who can get this payment.

Best Start Grant School Age Payment is one of the Scottish Government’s five family payments administered by Social Security Scotland.

The package includes Scottish Child Payment, three Best Start Grants, and Best Start Foods. From the end of this year, both the Best Start Grant School Age Payment and the Best Start Grant Early Learning Payment will be paid automatically to families who get Scottish Child Payment when their child is of eligible age.

Minister for Social Security Ben Macpherson said: “When a child is due to start school it comes with additional costs, and so I would encourage parents and carers to check if you are eligible and, if so, to apply for our Best Start Grant School Age Payment.

“This money can be used for whatever your child needs and is one of the Scottish Government’s five family benefits, which are only available in Scotland.

“We have built our new social security system to make it as straightforward as possible for people to access support. This is why people can apply online, by post or over the phone.

“You can also apply for all five family payments for all the children that you are responsible for, in a single straightforward form – and we put no cap on the number of children who can get these payments. We want every child in Scotland to have the best start in life and our social security system is here to help with that.”

Visit mygov.scot/beststart or call 0800 182 2222 to find out more or apply.