Tag: Social Security Scotland

Carers Rights Day: Carers urged to check for financial help

Thousands of unpaid carers could be missing out

This Carers Rights Day (Thursday 21 November 2024), unpaid carers across the country are being encouraged to check their eligibility for financial support from Social Security Scotland.

It is estimated that there are around 800,000 unpaid carers, including 30,000 under the age of 18, providing care for a family member, friend or neighbour in Scotland.

Research also suggests that many do not see themselves as a carer, meaning they do not take up support they are entitled to.

There are three payments delivered by Social Security Scotland dedicated to supporting unpaid carers.

Carer Support Payment is replacing Carer’s Allowance in Scotland and is now available for new applications Scotland-wide.

Young Carer Grant and Carer’s Allowance Supplement are only available in Scotland. There has been a 26% increase in Young Carer Grant applications from those aged 16-18 in the 12 months to September 2024 compared to the same period the previous year.

Cabinet Secretary for Social Justice, Shirley-Anne Somerville said: “The Scottish Government has supported around 164,000 unpaid carers through social security payments since 2018. We understand their important role and that many may be juggling caring with work, study or family commitments.

“That is why we’ve been working closely with carers and organisations that represent them, to develop a better social security system in Scotland. This includes improving the application process and providing two payments that are only available for carers here in Scotland.

“This Carers Rights Day, I urge everyone who carries out a caring role to find out more about the financial help available. And if you know an unpaid carer, whether a student, work colleague, friend or even someone caring for you, let them know support is available.”

As part of Carers Rights Day, Social Security Scotland has organised a pop-up event at South Lanarkshire College to help raise awareness amongst students about the financial support available and to support them with applying.

Head of Student Services, Rose Harkness, said: “South Lanarkshire College proudly support carers of all ages who provide unpaid assistance to loved ones facing illness, disability, mental health challenges, or addiction.

“Our inclusive environment enables carers to achieve qualifications without barriers through tailored guidance, course and funding advice, and support with completing applications.

“Working in partnership with Social Security Scotland has encouraged more of our carers to check eligibility and apply for funding to help in their caring role.  We are committed to empowering carers for both academic success and personal growth.”

To find out more about the financial support available for unpaid carers visit:  mygov.scot/browse/benefits/carers

Background

  • Carer Support Payment is available to people providing care for 35 hours or more a week, earning a maximum weekly income of £151 after tax, National Insurance and expenses, to someone who receives disability benefits. It replaces Carer’s Allowance in Scotland and is a payment of £81.90 per week. Carer Support Payment is also available to some carers in education. This includes full-time students aged 20 or over and students under 20 in advanced or higher education. Students aged 16-19 in non-advanced education e.g. studying for National Certificates, Highers and Advanced Highers, may also be eligible. Carers in Scotland who are already receiving Carer’s Allowance don’t need to apply for Carer Support Payment. Their benefits will be automatically transferred. This process is due to complete in spring 2025.
  • Young Carer Grant is a yearly payment of £383.75 and is available for carers age 16, 17 or 18 who provide support for an average of 16 hours a week to someone receiving certain benefits. The money can be spent on whatever the young person wants.  
  • Carer’s Allowance Supplement is an automatic payment made twice a year to unpaid carers receiving Carer Support Payment from Social Security Scotland or Carer’s Allowance from the Department for Work and Pensions (DWP). The next payment of £288.60 will be paid on Friday 6 December for those who were paid Carer Support Payment or Carer’s Allowance on 7 October 2024.  The Scottish Government has committed to replace six monthly lump sum Carer’s Allowance Supplement payments with more regular payments alongside Carer Support Payment once case transfer is complete.
  • Information on other support for carers is available at Help if you’re a carer – mygov.scot 

Social Security Scotland paid £1.9 billion in support to people across Scotland in 2023-2024

More than 329,000 children receive vital support from Scottish Child Payment   

Social Security Scotland has published its Annual Report and Accounts, which shows that it made £1.9 billion in payments to people in Scotland from 1 April 2023 to 31 March 2024. The payments were made across 14 Scottish benefits, seven of which are not available anywhere else in the UK. 

This includes £942 million for Adult Disability Payment which now supports more than 300,000 disabled people in Scotland. Social Security Scotland also paid £463 million to help families on low incomes with their living costs through five family payments, which includes Scottish Child Payment, which was benefitting more than 329,000 children and young people by the end of March 2024.   

Winter Heating Payment was paid to 400,000 people by February this year to help towards the cost of heating homes and Carer Support Payment which offers help to people who do so much for others began a phased rollout in the Western Isles, Dundee City and Perth and Kinross last year and is now available across Scotland.  Eligible people who get benefits include carers, disabled people and families, pensioners, young people starting jobs and people who need help paying for a funeral.  

The results of the organisation’s annual Client Survey have also been published, showing that 90% of respondents who received a payment from Social Security Scotland say their overall experience was ‘very good’ or ‘good’.    

Among those who responded to the survey, 85% said their experience with staff was also ‘very good’ or ‘good’, 89% said they were treated with kindness while 85% of people surveyed felt they were listened to.    

95% of people with experience of Scottish Child Payment rated their overall experience as ‘very good’ or ‘good’. 

In total, the combination of direct payments made by Social Security Scotland and those paid through Agency Agreements with the Department for Work and Pensions saw the Scottish Government invest over £5.2 billion in benefits across Scotland.    

Cabinet Secretary for Social Justice, Shirley-Anne Somerville, said:  “We are committed to tackling poverty and supporting people throughout Scotland. At a time when families are struggling with the ongoing cost-of-living crisis, we have been delivering 14 benefits, seven of which are only available in Scotland.    

“Winter Heating Payment is a reliable annual payment to people on low incomes in Scotland, including pensioners receiving Pension Credit. We continue to offer vital support to families through our five family payments, including Scottish Child Payment which was helping to support more than 329,000 children and young people by the end of financial year 2023-24.” 

“We are focused on ensuring people get the money they are entitled to and that we deliver these payments while treating people with dignity, fairness and respect.” 

Social Security Scotland Chief Executive, David Wallace, said:  “While our service has continued to expand significantly, our clients remain at the heart of everything we do.  

“We have focused on delivering new payments to people across Scotland including Carer Support Payment, while ensuring we give our clients an improved experience. This year, we have reduced call waiting and processing times and made it easier for people to submit supporting information for disability benefit applications.  

“As the number of people we serve grows, I am delighted we have maintained high client satisfaction rates with our annual Client Survey showing 90% of people who received a payment from us saying their overall experience was ‘very good’ or ‘good’.”  

Carer Support Payment is now Scotland-wide

Tens of thousands of carers can now apply for support as benefit roll-out complete 

Tens of thousands more unpaid carers in Scotland can apply for a new benefit from today (4 November). 

Carer Support Payment, which is a payment of £81.90 per week paid by Social Security Scotland, has been introduced in phases since November 2023. 

It has been extended to people living in 19 more local authority areas including Glasgow, Edinburgh, Orkney and the Scottish Borders. 

It is now available in every local authority in the country, marking the completion of the roll-out of Scotland’s 14th benefit. 

It is for unpaid carers who provide 35 or more hours of care a week to someone who gets disability benefits.  Carer Support Payment, is the replacement in Scotland for Carer’s Allowance which is delivered by the Department for Work and Pensions (DWP). 

Unlike Carer’s Allowance, Carer Support Payment is available to some carers in education. This includes full-time students aged 20 or over and students under 20 who are in advanced or higher education. 

In June, eligibility was extended to carers aged 16-19 in non-advanced education. This includes those studying for National Certificates, Highers and Advanced Highers, who meet certain criteria, for example, not having any parental support. 
 
As part of the roll out, new backdating rules were introduced meaning that some carers – mostly full-time students – living in the new areas can apply to have their payments backdated to when Carer Support Payment was introduced. 

Cabinet Secretary for Social Justice, Shirley-Anne Somerville said: “The importance of the role of unpaid carers should not be underestimated. Their work is vital to the people they look after and to society as a whole.  

“I am delighted that Carer Support Payment is now available in every local authority in Scotland. Many students will now be able to get this financial support for the first time, thanks to changes made by the Scottish Government. 

“I urge anyone who thinks they might be eligible to find out more.” 

According to Carers Trust Scotland, it is estimated that there are around 35,000 unpaid carers attending college or university in Scotland. Paul Traynor,

Head of External Affairs at Carers Trust Scotland, welcomes the national roll out. He said:  “The immense contribution of unpaid carers to society cannot be understated, providing vital caring roles to their family and friends, and helping to hold society together.    

“Over 100,000 unpaid carers in Scotland are living in poverty and we hear all too often of the financial pressures of juggling studying and caring, where supplementing their income through employment is extremely challenging or not possible. Research highlights that student carers can be up to four times more likely to drop out of college or university and financial struggles are often one of the key reasons for this.    

“The national roll out of Carer Support Payment will help make a significant difference to many carers’ lives and support more student carers to remain and succeed in education.” 

Carer Support Payment opened for new applications in further areas on 4 November.

Unpaid carers in Argyll & Bute, Clackmannanshire, Dumfries & Galloway, East Dunbartonshire, East Lothian, East Renfrewshire, Edinburgh, Falkirk, Glasgow, Highland, Inverclyde, Midlothian, Orkney Islands, Renfrewshire, Scottish Borders, Shetland Islands, Stirling, West Dunbartonshire and West Lothian can now apply.

Carers can find out more, and apply at https://www.mygov.scot/carer-support-payment 

New Scottish benefit for pensioners

Pension Age Disability Payment launches in pilot locations

A new disability benefit for people of State Pension age opens today for new applications from people living in five local authority areas.  

Pension Age Disability Payment is the 15th benefit administered by Social Security Scotland. It is for people of State Pension age and over who are disabled or have a long-term health condition that means they need help looking after themselves or supervision to stay safe; or are terminally ill 

People who live in Argyll & Bute, Highland, Aberdeen City, Orkney and Shetland can now apply. The payment will be available across Scotland by 22 April next year. 

It is not means-tested and is worth between £290 and £434 a month depending on the needs of the person who gets it.  

Pension Age Disability Payment is replacing Attendance Allowance in Scotland, which is delivered by the Department for Work and Pensions (DWP). People do not need to apply separately as their award will automatically be moved to Social Security Scotland, starting early 2025. 

There is a separate fast-track application process for people who are terminally ill and eligible people will be entitled to the higher rate of payment regardless of how long they have had a terminal illness. 

Social Justice Secretary Shirley-Anne Somerville said: “As people continue to face a cost of living crisis it is more important than ever that older disabled people across Scotland get all the financial support they are entitled to. 

“Today we are launching Pension Age Disability Payment, our 15th benefit, in five locations before it is rolled out across Scotland later next year.  

“This new benefit has been developed by listening to older disabled people and we have made many changes, including making it easier for them to nominate someone to support them in their engagement with Social Security Scotland, something they told us was important to them. 

“I would encourage anyone who thinks they are eligible for Pension Age Disability Payment to apply. It’s important they get the money they need to help them look after themselves, stay safe and get support to live with the dignity and respect that we all deserve as we get older.”  

Debbie Horne, Scotland Policy and Public Affairs Manager at Independent Age, said: “We welcome today’s launch of Pension Age Disability Payment in the first five local authority areas. Support for the costs related to disability while in later life are an essential part of our social security system and a vital part of enabling dignity and independence as we age. 

“Putting dignity and respect at the heart of how the payment is delivered is essential. We hope changes made to the payment, such as making it simpler for people at the end of their life to get support, result in an improved experience for older people applying for the payment in Scotland. 

“We encourage all older people living in the pilot areas who may be eligible for Pension Age Disability Payment to apply, or get in touch with an independent advice service, such as Independent Age, who can help to ensure older people in Scotland receive all of the support they are entitled to.” 

Tommy Campbell, Executive Committee member at The Scottish Pensioners’ Forum and poverty campaigner said: “The Scottish Pensioners’ Forum, and other organisations, worked extensively with the Scottish Government and Social Security Scotland to help develop a fairer and more just application system for pensioners with disabilities and more complex needs in Scotland. 

“We support many people of Stage Pension age and over with long-term health conditions such as dementia, Alzheimer’s and arthritis who would really benefit from this financial support. 

“We hope that the roll out of this pilot programme over the coming months will demonstrate and deliver on this.” 

Social Security Scotland: £57 million paid to families to help with food shop

People urged to check and use Best Start Foods card 

Families getting a Scottish benefit to help them buy healthy foods are being urged to check their balance on their prepaid card.

Best Start Foods, a payment of up to £42.40 every four weeks, helps eligible pregnant women, parents, families and carers with children under the age of three to buy healthy foods from a range of supermarkets, small shops and online stores.

Since its launch in 2019, over £57 million has been paid to over 86,000 parents and carers.

The majority of people say it is clear how to use the card, it has helped them to buy milk or healthy food and have been able to use it without any difficulty, according to a recent survey.

People that have not yet activated their card or don’t use it regularly could be missing out on money that can help pay for healthy foods. Social Security Scotland continue to contact those getting Best Start Foods via text message to alert them to balances available to spend on their cards.

People can apply for the payment as soon as they know they are pregnant, during pregnancy and up to when their child turns three.

The removal of income limits earlier this year also means even more people can now get the payment and are being urged to check if they are eligible.

Speaking at a visit Edinburgh Community Food during Challenge Poverty Week, Social Justice Secretary, Shirley-Anne Somerville, said:   “We are determined to eradicate child poverty and reduce health inequalities in Scotland and Best Start Foods, part of the five family payments, is part of a package to support this.

“We want to make sure people know about, and get, all the financial help they are entitled to. This is particularly relevant during the continuing cost of living crisis.

“I’m urging anyone who has a Best Start Foods card to look it out, make sure it’s activated and check the balance for money to help pay for their food shop.

“If cards are lost, or people are unsure of how to use them, support is available to help them use their card. The card works the same as any chip and pin card and can be used in many supermarkets, small shops and online.

“The Scottish Government removed income limits earlier this year, so I would also urge anyone who has not yet applied for Best Start Foods to check if they are eligible.”

Brenda Black, Chief Executive Officer at Edinburgh Community Food, added:
“Working together with Social Security Scotland and community partners we help mothers and (guardians) check their eligibility and to access their money through the handy Best Start Foods Pre-Paid Card providing a dignified way to spend their payment on healthier foods to enjoy with their growing family.

“Edinburgh Community Food plays a key role in supporting & nourishing futures for expecting mothers and their children.

“We are determined to use every creative way possible to support their access to nourishing food during the first 2001 days, which are crucial for every child’s growth and development.”

Best Start Grant and Best Start Foods statistics: Social Security Scotland – Best Start Grant and Best Start Foods: high level statistics to 30 June 2024

Transfer of benefits reaches major milestone

Over 200,000 disabled people newly benefitting from Scottish social security system  

Over 200,000 disabled adults have now had their benefit award transferred to Social Security Scotland from the Department for Work and Pensions, new figures show.

Almost two thirds (63%) of adults in Scotland who were previously getting Personal Independence Payment are now receiving Adult Disability Payment.

This marks a milestone in the ambitious project to safely and securely transfer the disability and carers benefit awards of everyone in Scotland, allowing them to benefit from a new system based on dignity, fairness and respect.

Adult Disability Payment was designed in partnership with disabled people to be better than the benefit it is replacing.

A significant improvement was ending the time-consuming and demanding re-assessments carried out by the DWP to decide if someone’s support should continue.  

In Scotland these have been replaced with light touch reviews that ensure people are getting the right support without requiring them to provide unnecessary information or face a private sector assessment.

All disability and carer benefits are expected to be transferred to Social Security Scotland by the end of 2025, with benefit awards for disabled children already fully transferred.

A recent survey found almost 90% of people who had their disability benefit moved to Social Security Scotland said they were informed about the process and the communication was clear.

Shirley-Anne Somerville, Cabinet Secretary for Social Justice said: “This is an important milestone in the devolution of benefits to Scotland.

“People who received DWP benefits talked about the system being inhumane. They had experienced a system which did not get the decision right first time and which involved degrading assessments run by private providers.

“That worry is over for many now as we have moved the awards of hundreds of thousands of people to our new system, where they can benefit from its founding principles of dignity, fairness and respect.

“Adult Disability Payment was designed in partnership with disabled people to be better, fairer and easier to access.

“We are continuing to transfer the awards of disabled people from the DWP to our new system.

“If you are waiting to have your award transferred, please be assured that you do not need to do anything. The move will begin automatically and there will not be any gaps or changes to your payments.”

Sylvia Paton who is registered blind, said: “A lot of people have been put through an assessment process where it feels as though staff are trying to trip you up and implying you are lying about your disability.

“The DWP made me go for a medical assessment. We went into a room with a window facing the door and it was an instant white out for me.

“The lady said, ‘Take a seat,’ but I couldn’t see one and she didn’t tell me where it was. It was just awful and humiliating. It was all about ticking boxes with no understanding of my medical condition.

“I didn’t experience anything like that going from PIP to Adult Disability Payment. It was very automatic and painless.”

James Kyle, 41, delayed telling the DWP about his deteriorating eyesight due to his “traumatic” experiences with them. James, from Cumbernauld, said: “My condition impacts on anything which requires me to see fine detail.

“Reading is particularly challenging and using the cooker and the washing machine can be a problem.

“Recognising people and threatening situations are also difficult and I try not to travel at night or go places I’m not familiar with. I stick to fixed routes I know very well and rely a lot on taxis.

“My eyesight had deteriorated but I didn’t want to put myself through a review, even if it meant I would get more money, because of the emotional trauma I’d been put through. There was also the fear of losing what I was already getting.  

“I heard Adult Disability Payment wasn’t as bad so I decided to report a change in circumstances which I knew would trigger my transfer from DLA.

“There was a long form to complete but when I asked for help a gentleman went through the form with me on a video conference call. I couldn’t have asked for a better service and my payment was uprated.”

Kirstie Henderson, Policy Officer at RNIB Scotland said: “We are delighted the Cabinet Secretary has visited, as it is vitally important that we listen to the experiences of blind and partially sighted people about social security benefits.

“Overall the experiences of people we’ve spoken to about their transfer to Adult Disability Payment has been positive, however there is always room for improvement.

“They have told us about the importance of receiving information in an accessible format, and being made aware of the support available to help claim what they’re entitled to.

“Access to information in accessible formats is a key principle – it allows people to take control of their own decisions. 

“RNIB Scotland will continue to work closely with those delivering social security, ensuring the needs of blind and partially sighted people continue to be met.”

Social Security Scotland: Help with heating costs

Benefits to support people with heating costs over the winter are paid automatically to those who are eligible during the qualifying week.

People will get a letter to confirm they are entitled to the payment and will be paid automatically.

Read more at http://bit.ly/WinterHeatingBenefits2425

Five years supporting families in Scotland

£90.6 million paid in benefits supporting school and food costs

Two benefits providing extra money to families with the cost of healthy food and starting school, are turning five years old.

Best Start Grant School Age Payment supports families with a one-off payment of £314.45 to help cover the cost of starting primary school, and has provided £33.5 million to over 100,000 parents and carers.

Best Start Foods worth up to £42.40 every four weeks to help families purchase healthy foods and has given £57.1 million to over 86,000 parents and carers.

Since launching in 2019, a number of improvements have been introduced to ensure more people have access to the support they need.

Best Start Grant School Age Payment is now paid automatically to eligible people getting Scottish Child Payment without the need to apply. According to latest statistics, 42,535 automatic awards were made for School Age Payment between Dec 2022 and June 2024, meaning less paperwork for tens of thousands of families.

The removal of income limits for Best Start Foods has increased access to vital financial support to help more families afford healthy foods for their children.

On the anniversary of these payments Social Security Scotland are urging families to check if they are eligible and spend money available on their Best Start Food card.

Cabinet Secretary for Social Justice Shirley-Anne Somerville said: “Eradicating child poverty is the most important priority for our government, and we are committed to making sure every child in Scotland has the best start in life.

“We have built a different social security system, one grounded in dignity, fairness, and respect. Part of this is making it as straightforward as possible for people to access the financial support that people are entitled to.

“The introduction of automatic payments and removal of income limits for Best Start Foods means we’re getting more money to families when they need it most.

“As families continue dealing with the cost-of-living crisis, I am urging everyone to check if they are eligible and make sure they are getting the money they need to help cover the costs of starting school and buying healthy food.”

Chief Executive, One Parent Families Scotland Satwat Rehman said: “ We are delighted to recognise the 5-year anniversary of the excellent Best Start Foods and Best Start Grant programmes.

“These initiatives have been instrumental in supporting families across Scotland, helping to ensure that every child has access to nutritious food and essential early years support.

“We look forward to the Scottish Government continuing this vital work and making a positive difference in the lives of many more families.”

A parent in receipt of Best Start Early Payment Grant said: “The grant made all the difference when she was starting nursery as I was really worried about how I was going to afford things for her.

“She loved her new clothes and bag. It was so good being able to get things for her and not be worried about how I was going to pay for them. “

Best Start Grant and Best Start Foods: high level statistics to 30 June 2024 Social Security Scotland – Over £25 million paid to Scottish carers in June

Social Security Scotland: Make sure you’re getting all the help you need

To be eligible for some of our payments you need to already be getting a qualifying tax credit or benefit.

Use one of these handy independent benefit calculators to check all the financial support that may be available to you:

http://bit.ly/BenefitCalculators

Cancer patients urged to apply for disability benefits

Charity joins Scottish Government to raise awareness of support

A cancer charity has joined forces with the Scottish Government to urge people with cancer to check if they could be eligible for disability benefits.  

Cancer Card Scotland founder Jen Hardy MBE and Cabinet Secretary for Social Justice, Shirley-Anne Somerville, want people with cancer to ensure they’re getting the money they could be entitled to.

Both Adult Disability Payment and Child Disability Payment are available in Scotland to help cover the extra costs of being disabled, having a long-term health condition or being terminally ill.

Importantly, Social Security Scotland fast tracks applications for disability payments from people who are terminally ill. A decision can take as little as 48 hours.

For people with cancer, who are applying under the standard rules, there is a qualifying period before they can be eligible.

Jen, who was diagnosed with breast cancer in 2017, set up Cancer Card Scotland as an online hub where people with cancer could find out about all the support available to them.

Sharing her experience of applying for benefits after her diagnosis, Jen said: “There is a perception that to get disability benefits someone needs to have a physical disability that is there all the time, but that’s not the case. 

“Cancer can have a substantial and long-term effect on someone’s ability to do normal daily activities. It affects you not just physically, but mentally and emotionally as well. For most people, how they feel and the level of help they need changes. 

“For example, every three weeks I have an infusion of life-extending Herceptin, which takes three or four hours. It’s exhausting and I get so tired I can’t move.  

“Without my Blue Badge and my Adult Disability Payment I couldn’t do half the things I do. I want people with cancer to know that it’s okay to get financial support and it’s okay to apply for Child Disability Payment or Adult Disability Payment. 

“Everyone needs help at some point in their life.”

Shirley-Anne Somerville, Cabinet Secretary for Social Justice, said: “Adult Disability Payment and Child Disability Payment are there to help cover the extra costs that come with being disabled or having a long-term health condition such as cancer.

“Getting a cancer diagnosis is difficult enough without worrying about bills. This is money people are entitled to and I urge everyone who is eligible to apply for support.

“Many people with cancer have spoken about how attending appointments and getting treatment can be a full-time job. That’s why we fast track applications from people diagnosed with terminal cancer so that they can get the support they need as quickly as possible.

“Social Security Scotland can help people apply for these payments either over the phone or face-to-face in a location that suits them.

“We also fund independent advocacy service Voiceability to provide help to disabled people applying for Scottish benefits.”

More information on eligibility and how to apply is available via the MyGov.scot website.