Expert help still available for Edinburgh pupils with SQA results

A dedicated helpline remains open to support tens of thousands of pupils and students in and around the capital who received their full Higher, National and Advanced results on Tuesday.

The young people – along with their parents and carers – can get support with their results through Skills Development Scotland’s (SDS) dedicated Results Helpline that will be offering impartial career information, advice, and guidance.

The SDS Results Helpline is once again be staffed by expert careers advisers and went live from 8am on Tuesday 6 August to assist anybody that needs help with their options and next steps.

The team of qualified advisers from Scotland’s national skills agency are at the end of the phone line to offer advice about colleges and universities, UCAS Confirmation and Clearing, apprenticeships, jobs and other training, volunteering, or staying on at school.

Dave McCallum, Head of Career Information, Advice and Guidance Operations at SDS said: “Our message for young people and their parents and carers as their results arrive is not to panic. Everything might seem overwhelming right now but remember that this is just one step on your journey.

“Our experienced advisers are here to provide expert support and guidance, offering information on a wide range of options and opportunities. Whether you didn’t receive the results you were hoping for, or exceeded your expectations, we are here to help you navigate the next steps and the make the best decisions for your future.”

The SDS Results Helpline has been going for 32 years and has helped tens of thousands of young Scots. There’s also an SDS careers adviser linked to every secondary school in Scotland, with almost a quarter of a million school pupils from P7 to S6 receiving careers information, advice and guidance each year*.

Education Secretary Jenny Gilruth said: “I want to pay tribute to all the young people who have worked incredibly hard and are now waiting for their exam results. Results day can be a very emotional one for pupils, parents and carers.

“There are options out there for you whatever your results may be. The helpline provides a valuable opportunity to speak directly with someone who can offer impartial, expert advice on your options.

“Anyone with concerns, no matter how small, should take the chance to phone the careers experts if they need advice or reassurance.”

The number for the 2024 Results Helpline is 0808 100 8000 and is open:

  • Tuesday 6 and Wednesday 7 August – 8am to 8pm
  • Thursday 8 and Friday 9 August – 9am to 5pm

Parents’ organisation Connect promotes the Results Helpline every year to parents, carers and young people as a great source of information and support.

Gavin Yates, Connect’s Executive Director, said: “Each year we encourage parents, carers and young people to use the Results Helpline.

“There are opportunities for everyone, whatever their results are. With the support of the Results Helpline team, families can navigate these to explore all options.”

In addition to the dedicated SDS Results Helpline, young people and their parents or carers can also speak to an SDS adviser at a SDS centre or community venue (find out what’s close to you on the Contact us page of the SDS website), visit Scotland’s career information and advice website, My World of Work, or speak to directly to an SDS school-based careers adviser for year-round support.

Exam results: Support for pupils

Education Minister visits Results Helpline Centre

The Skills Development Scotland (SDS) Results Helpline is staffed by more than 30 expert careers advisors and opens tomorrow (Tuesday 8th August) for four days.

The service provides impartial careers advice and guidance on the next steps to students, and their parents and carers, following receipt of their exam results.

Education Secretary Jenny Gilruth met SDS staff at a Results Helpline centre in Edinburgh to learn more about their work and how it benefits pupils.

Ms Gilruth said: “Results day can be a very emotional one for pupils, parents and carers. The opportunity to have a conversation with someone who is impartial and knowledgeable is so valuable.

“Whatever a person’s results, there are options out there for everyone and I would encourage anyone with any concerns or uncertainty about future choices to contact the results helpline to speak with friendly, knowledgeable staff for advice about your next steps.”

SDS Head of Career Information, Advice and Guidance Operations Sharon McIntyre said: “We are so pleased the Education Secretary took time out to come and visit the Results Helpline staff this year.

“It was very clear from the conversations we had that she recognises just how valuable our support is for worried pupils, parents and carers. We wish everyone all the very best with their results this year, but please don’t worry if you don’t get the outcome you hoped for, just phone 0808 100 8000 and we will help you find alternative options.”

The SDS helpline can be reached on 0800 100 8000 and will be open from 8am to 8pm on Tuesday 8th and Wednesday 9th August.

It will then open from 9am to 5pm on Thursday 10th and Friday 11th August. The SDS’ careers advisers will be on hand to offer advice about all post school options, including UK colleges and universities, Confirmation and Clearing, apprenticeships, jobs and volunteering.

Students can also access the SQA Candidate Advice Line (CAL) on 0345 279 1000.

It offers support and information relating to the Scottish Qualification Certificates and is open from 8am-6pm on 8 August and 8.30am – 5pm on 9 August.

First Minister kicks off Scottish Apprenticeship Week

First Minister Nicola Sturgeon officially opened a new training college in Glasgow today to mark the beginning of Scottish Apprenticeship Week.

City Building’s new state-of-the-art training college in Springburn will house up to 250 apprentices across a range of disciplines, providing hands-on training opportunities in plumbing, furniture making, decorating and joinery.

The building’s solar panels will power the entire building with air-source heat pumps providing low-cost, environmentally-friendly heat.

Touring the facility, the First Minister met young people who shared their positive experiences of their apprenticeships and heard of the work being carried out through the college, which was constructed entirely by staff and apprentices.

The First Minister said: “People from all backgrounds and abilities can use apprenticeships to gain skills that will support them not only in work, but throughout their life. At the end of last year, there were almost 40,000 Modern Apprentices training in Scotland.

“The Scottish Government recognises the role apprenticeships play in unlocking potential for the benefit of Scotland’s economy. Growing our workforce is crucial, which is why we must continue our work to increase opportunities for young people by providing them with quality work-based training.

“Apprenticeships also support economic renewal and key priorities, including our Net Zero ambitions. A skilled workforce is vital to our economic growth and we want as many businesses as possible to benefit – I would encourage all employers to find out more about the opportunities available to them.”

Chair of Skills Development Scotland, Frank Mitchell, said: “Designed by industry, for industry, apprenticeships not only help the economy but also create sustainable jobs across all parts of Scotland.

“These opportunities have been taken by individuals from across society, including many young people traditionally with restricted opportunities to progress who have gone onto flourish in the workplace.

“These are real jobs backed by employers who contribute £10 for every £1 spent by government, and at the same time apprentices contribute by paying their taxes.

“Creating a diverse and inclusive workforce through work-based learning is benefiting employers as apprentices enable them to adapt and sustain their business.”

Scottish Apprenticeship Week 2023 runs from Monday 6 March to Friday 10 March.

Investing in Scotland’s workforce

Up to £15,000 for eligible businesses

Thousands of businesses can now apply for up to £15,000 to help retrain and upskill their workforce.

The Scottish Government’s Flexible Workforce Development Fund provides workers in organisations of all sizes with access to training courses through local colleges, the Open University in Scotland and Skills Development Scotland.

Now entering its sixth year, the fund is open to organisations who pay the UK Apprenticeship Levy and small-to-medium size business (SMEs).

The initiative plays a crucial role in Scotland’s National Strategy for Economic Transformation, which outlines how the Scottish Government will work to develop the best economic performance possible over the decade ahead.

Youth Employment and Training Minister Jamie Hepburn said: “We know times are tough for many businesses, so this funding will help them to continue investing in their workforce – addressing skills gaps and improving productivity. A skilled workforce is vital to our economy and we want as many businesses as possible to benefit from this scheme.

“For the first time, all eligible employers can access training available via local colleges, Skills Development Scotland and the Open University, tailored to their needs. This provides an incredible opportunity for workers to upskill at a time when many businesses are opting for new ways of working.

“I would encourage all employers to find out more about the opportunities available to them.”

The Flexible Workforce Development Fund (FWDF) was introduced in 2017-18 and aims to provide employers with flexible workforce development training opportunities tailored to their needs to support inclusive economic growth through upskilling and reskilling of employees.

Full information on the fund is available on the Scottish Funding Council website.

Employment support to improve lives

Further funding to provide a route out of poverty

Employability services to help those most at risk of long-term unemployment will receive up to £113 million of funding.

To deliver the ambitions set out in the National Strategy for Economic Transformation and the Child Poverty Delivery Plan, tailored services based on local needs will ensure the right help is given to ensure people are supported to move towards and into work.

The No One Left Behind approach – which includes the Young Person’s Guarantee – sees services funded through Local Employability Partnerships (LEPs) bringing together local government, Skills Development Scotland, Department for Work and Pensions, colleges, the third sector and other partners to provide support that meets both individual and labour market needs in each area. This is crucial to achieving shared aims around tackling poverty and inequalities.

The National Strategy for Economic Transformation aims to build a fairer and more equal society by ensuring economic transformation which tackles inequality, drives up working standards and improves pay. It also outlines how partnership working can support people into jobs by tackling labour market inequalities and unlocking Scotland’s economic potential.

Employment Minister Richard Lochhead said: “Redesigning services with the user in mind is part of the bold steps we’re taking to achieve the goals of the National Strategy for Economic Transformation.

“If delivering on our objectives involves change to get a better outcome for the people of Scotland, we won’t duck from that challenge.

“We have always been clear that No One Left Behind places people at the centre of employability services and support, to give them help tailored to their specific needs. I’m pleased that in 2022/23 we are able to invest up to £113 million to support those at risk of long-term unemployment.

“This investment will build on existing support to deliver more localised help around employability and skills to people most disadvantaged in the labour market. It will also align more closely with other local services in housing, justice, advice, and health.”

Read about the Tackling Child Poverty Delivery Plan here.

Apprenticeships key to supporting NHS, says First Minister

Apprentices are delivering a well-qualified workforce and addressing skills gaps in the NHS, First Minister Nicola Sturgeon said. Launching Scottish Apprenticeship Week yesterday, the First Minister met a group of pharmacy apprentices based at University Hospital Monklands.

A new £3.4 million Scottish Government recruitment programme will see 150 apprentice pharmacy technicians trained and recruited across Scotland this year.

Throughout their two year apprenticeship individuals will develop skills and gain valuable experience working in hospital and community pharmacies as well as GP practices undertaking medication reviews and liaising with other healthcare professionals to provide effective patient care.

The First Minister said: “Growing our workforce is crucial, which is why we must increase the opportunities for our young people who wish to choose a career in the NHS such as pharmacy, with quality hands-on training to set them on their path. Increasing the number of qualified pharmacy technicians is critical to ensuring a well-qualified workforce.

“While we work towards returning to pre-pandemic levels of apprenticeship uptake, it is encouraging that the latest Skills Development Scotland official statistics showed almost twice as many people had started Modern Apprenticeships by the end of the third quarter of 2021-22 compared with the same time a year prior. Furthering that progress will be crucial to delivering opportunities for young people while ensuring a well-qualified workforce.

“As Scotland moves towards economic renewal and transition apprenticeships across our economy and public services – including roles in construction, transport and life sciences – have a key role to play as part of the national endeavour to drive a fairer, greener economic recovery.”

Scotland’s skills agency, Skills Development Scotland (SDS) administers funding towards the training delivery of the Technical Apprenticeship in Pharmacy Services at SCQF Level 8.

Skills Development Scotland Chair Frank Mitchell: “When it comes to supporting sustainable skills through workforce development or providing opportunities for young people, we know that apprenticeships work.

“The combination of commitment from employers and the backing of Scottish Government will ensure apprenticeships work for everyone, making a significant contributor to Scotland’s recovery and productivity growth.”

“The Technical Apprenticeship in Pharmacy Services will provide key support for the NHS, giving people the opportunity to work, learn and earn developing skills that are in demand.”

Pharmacist team manager at University Hospital Monklands Linsey Hayes said: “Our participation and engagement with these apprenticeship opportunities demonstrates our Health Board’s commitment to the young people in our local community contributing to our employability targets at local and national level.” 

Pharmacy technicians work within pharmacy teams carrying out specialised tasks, including preparing complex medicines and dispensing medicines safely for patients.

Hannah Scullion, a pre-registration pharmacy technician with NHS Lanarkshire, said: “Becoming a qualified pharmacy technician was always my goal and I am so glad to have been given this opportunity to do this through the new technical apprenticeship programme.”

The National Pre-registration Trainee Pharmacy Technician Scheme, the first of its kind in Scotland, will see Scottish Government funding go towards salaries and infrastructure to support expansion of the Technical Apprenticeship in Pharmacy Services.

The first intake of 50 apprentices under the scheme will start in April 2022 with a further 100 apprentices to be recruited in autumn.

Apprenticeships | Scottish Apprenticeship Week 2022

‘Earn while you learn’ scheme produces first Napier graduates

A groundbreaking initiative which allows students to study for a university degree while in paid employment yesterday (October 27) produced its first graduates at Edinburgh Napier University.

Twenty-nine students graduated from the university’s School of Computing under the Graduate Apprenticeships scheme, with their degrees including BSc (Hons) IT Management for Business, BSc (Hons) Software Development and BEng (Hons) Cyber Security.

A graduation ceremony at the city’s Usher Hall saw the university’s first intake complete their degrees four years after the university began offering Graduate Apprenticeships, an initiative developed by Skills Development Scotland in partnership with industry and the higher education sector.

Graduate Apprenticeships drive economic growth by offering employers the chance to train and develop new and existing employees through a fully funded university degree.

The apprenticeships combine academic knowledge with skills development, and Edinburgh Napier now offers GA courses in its School of Computing, Business School and School of Engineering & the Built Environment.

Among today’s first Edinburgh Napier graduates from the scheme was Craig Potter, 38, a Detective Sergeant with Police Scotland, who graduated with a first class BEng honours degree in Cyber Security.

Craig, of Edinburgh, said: “It has been four years of hard slog in addition to my full-time work as a police officer, but I feel a real sense of achievement in completing my degree.

“It has helped me get promoted and has helped Police Scotland in terms of upskilling staff. A lot of my work-based projects and my dissertation have been around improving the force capability in relation to the investigation of Cryptocurrency, so there are tangible benefits to both employers and employees in going down this route.”

Graduate Apprenticeships are available to businesses of any size in Scotland, with apprentices typically spending 80 per cent of their time in the workplace and 20 per cent at university. They are available for people looking for a new job with a participating employer as well as those looking to upskill through their current job, and tasks and projects apprentices carry out in work can count towards their degree.

Professor Sally Smith, Head of Graduate Apprenticeships at Edinburgh Napier, said: “We’re delighted to see our first ever graduate apprentices crossing the stage this year. Graduation is a time to reflect on personal achievements and celebrate all that hard work paying off.

“We also acknowledge the support provided by employers, the early adopters who recognised the strengths of the Graduate Apprenticeship model. From that first day four years ago, the apprenticeships have gone from strength to strength, expanding into new subjects.”

Scott Killen, the university’s employment liaison and recruitment manager, said: “In order for a Graduate Apprentice to succeed their employer must be dedicated to supporting them in their university work, professional development and work-based learning. 

“The employers of the class of 2021 took a big risk in enrolling their staff into a brand new degree programme in September 2017. 

“They have been instrumental in the graduating cohort’s success.  Their contribution and feedback has also helped us continually improve how we support employers and apprentices to deliver positive learning experience both in university and the workplace.”

Mira Thow, Global HR Manager with KAL, a leader in ATM software, said: “Graduate profiles are an invaluable part of the future of our business. Each year KAL ATM Software Gmbh hires a cohort of at least 12 talented, driven students from the best universities in the world.

“After four years of intensive training and development in our graduate program, it is truly inspiring to see our first cohort of Graduate Apprentices blossom into fully fledged engineers who we are also confident will become the next generation of business leaders.”

Building up talent: GRAHAM welcomes graduate apprentices

GRAHAM has welcomed the “next generation of talent” from its Graduate Apprenticeship Programme, which gives company employees the opportunity to gain higher education via the workplace.

Under the programme, delivered as part of the GRAHAM Academy Scotland, four employees have completed their studies at Heriot Watt University – the top university in Scotland for construction and civil engineering*.

The graduates are Thomas McGoran from Cardonald, Karen Jeffrey from Bishopbriggs, Jos Mackie from Lenzie and Shams Rahimi from Maryhill – all have completed degrees in Construction Built Environment and Civil Engineering.

Hosted and funded by Skills Development Scotland, the programme provides a new route into degree level education for those currently employed, or those who want to go straight into the workplace.

The courses have been designed around the needs of the construction industry to ensure employees are learning skills that contribute to business needs.

The new graduates will have the opportunity to apply the knowledge gained from their degree courses on some of GRAHAM’s most high-profile projects, such as Central Quay and Buchanan Wharf, Glasgow.

Karen Jeffrey (25), who has been working on site at Buchanan Wharf, said: “I’ve always had an interest in construction, particularly buildings and how they are constructed and maintained. When I left school, I originally pursued a degree in building surveying, but I desperately wanted to develop my practical experience.

“I applied for an apprenticeship with GRAHAM and started their programme to gain a technical apprenticeship at HNC level. From there, GRAHAM has been fantastic at continuing to develop my skillset and further my potential by putting me forward for the Graduate Apprenticeship.

“When the pandemic struck, our mentors at Heriot Watt University and the team at GRAHAM were supportive throughout and ensured we all stayed on track, achieved our outcomes and produced the appropriate evidence.

“The course has provided me with a great blend of theory andon-the-job experience on the Buchanan Wharf projects – expertise which I’m excited to take forward into the next chapter of my career.”

Debbie Rutherford, Social Impact Manager at GRAHAM, believes nurturing talent has been key to GRAHAM’s strong growth, saying: “We are thrilled to welcome the next generation of talent and to equip them with the tools to grow and become future leaders at GRAHAM.

“Despite the disruption caused by the pandemic, our graduates have overcome the enormous challenges presented to them over the past year. Coupled with support from the university, we are exceptionally proud of our graduates and look forward to seeing them further their professional careers and futures with GRAHAM.

“As one of the first companies in the UK to be accredited Platinum status by Investors in People, we believe that nurturing and investing in the next generation of talent is crucial for the long-term success and sustainability of GRAHAM.”

Graeme Bowles, Programme Director for Heriot-Watt’s Construction and the Built Environment Graduate Apprenticeship programme, said: “I’m delighted to have reached this important milestone with the graduation of our first cohort of apprentices with GRAHAM.

“They leave us with an accredited Honours degree and continue their career development with the knowledge and skills that the apprenticeship has developed. I’ve enjoyed working with our apprentices and overseeing their growth and development as construction professionals. They will be very valued by their employers and I’m sure they’ll make a huge contribution.”

The Graduate Programme is part of the GRAHAM Academy, which is an in-house training and development initiative which offers a range of graduate programmes, industrial and undergraduate placements, part-time university study, apprenticeships, work experience, and trainee opportunities.

Since 2015, the GRAHAM Academy has seen more than 215 graduates successfully through its programme, with 11 new technical apprentices joining GRAHAM in the last year.

A member of the “5% Club”, a group of companies committed to ensuring 5% of their workforce over the next five years is comprised of young people on structured learning schemes, GRAHAM is already ahead of the curve, with 13% of its workforce fitting the criteria.

GRAHAM is also a member of the Fairness, Inclusion and Respect (FIR) Programme, an industry-wide initiative that aims to make workplaces better for everyone.

First Minister launches Green Jobs Workforce Academy

People will be able to access information, advice and skills needed to thrive in a net-zero economy the new Green Jobs Workforce Academy.

The Academy, which will be delivered by Skills Development Scotland, will help people take a greener approach to their careers, from accessing training and learning new skills to finding a new green job.

This 100 days commitment of the new Scottish Government has been launched as the First Minister welcomed news that ScottishPower were creating 152 new green jobs, of which 135 will be based in Scotland.

These new roles will be listed on the academy’s website alongside information on the types of jobs emerging in sectors crucial to Scotland’s transition to a net-zero economy, such as renewable energy, construction and transport. 

First Minister Nicola Sturgeon said: “As we recover from the pandemic we are determined to build a fairer economy that delivers the skills, opportunities and jobs for the future that will help secure our transition to net-zero and end our contribution to climate change.

“The launch of our Green Jobs Workforce Academy is an invaluable step in preparing our current and future workforce to seize the opportunities afforded to us as part of that just transition. The academy will guide people of all ages through a process of identifying the skills they have and the skills they will need to find and secure green jobs. 

“To help tackle climate change Scotland is already investing in green skills and attracting new green job opportunities. It is great to see ScottishPower creating 135 new green jobs in Scotland and I would encourage other employers to follow their lead. The Academy’s career advisors stand ready to support individuals interested in these jobs access the right training to help their career progress.

“Looking ahead to COP26 in Glasgow in November, Scotland can be proud that our climate change ambitions, backed by investment in creating a highly skilled green workforce, will be showcased on an international stage.”

CEO of ScottishPower Keith Anderson said: “As we electrify the economy to meet our Net Zero decarbonisation goals our electricity grid will have to be ready for a doubling in demand for power.

“The green jobs we’re announcing today will be critical in delivering the upgrade to the grid and critical investment in the country’s electricity infrastructure. The jobs are also part of our work to drive the green recovery forward through job creation and investment and sector that help tackle the climate emergency.”

Chair of Skills Development Scotland Frank Mitchell said: “There are already opportunities across a number of Scotland’s key economic sectors offering great career prospects for people with the right skills.

“The Green Jobs Workforce Academy will make it easier for people from a broad range of backgrounds to consider how their skills and experience can be built upon to launch a green career. It’s part of a range of measures SDS and its partners is engaged in through the Climate Emergency Skills Action to help us meet the challenges we now face.”

MORE INFO: Visit www.greenjobs.scot

Helping your child with S2/3 subject choices

Skills Development Scotland (SDS) is offering parents and carers an online opportunity to find out more about how they can help their child make their S2/3 subject choices for the Senior Phase.

Scotland’s Career Service has organised the virtual session on Thursday 25 February which will also give parents and carers information about accessing a wide range of SDS support.

Careers advisers Joan Duncan and Gemma Smith will be providing expert advice for parents and carers of young people in S2 and S3.

Joan said: “Thinking about what options to choose at school can be daunting for young people and their parents and carers. As well as this session, SDS also has a Subject Choices tool on SDS’s My World of Work website which helps pupils explore where options choices can take them.

“It gives young people and their parents and carers the opportunity to explore job profiles, industries, Foundation and Modern Apprenticeships, refine their search by what someone is most interested in and use the tool as many times as they like to find out more about different options. There are other tools to try and the more tools you try, the better career suggestions we can give.”

This virtual event, which is from 6.30pm until 7.15pm, will also have a question and answer session.

To take part please register here.