Tag: services

Business leaders seek tax, trade and skills support to meet the challenge of the next twenty years

Almost half (47%) of UK businesses said taking on new staff is their key ambition in the medium-term, according to new research to mark the 20th anniversary of Bank of Scotland Business Barometer.

The survey asked 600 businesses about the major challenges and opportunities faced in the last two decades and anticipated challenges up to 2040 and beyond.

Companies also highlighted developing new products and services (36%) and increasing online sales (30%) as major ambitions and priorities.

The survey found that businesses expect online purchasing (20%) and demand for instant products and services (18%) to be the biggest changes in consumer behaviour in the next 20 years, forcing them to be more creative and innovative in order to adapt to deliver quickly.

These predictions mirror the factors which businesses cited as having had the biggest impact on their operations in the past 20 years – chiefly greater access to information (24%) and more online purchasing (22%) changing customer behaviour. 

However, firms are optimistic about further changes to consumer behaviour, with 38% reporting that advances in technology have had the biggest positive impact on their business in the past 20 years.

Challenges ahead

Despite a clear drive towards growth, a net balance of 83% of firms anticipate the next 20 years will be more challenging than the past two decades – which included the financial crisis and resulting credit crunch, recession, the Brexit referendum and the global pandemic.

Some of the challenges that businesses see themselves facing can be linked back to the pandemic, including rising costs (23%) and the ability to recruit staff (11%). In addition, one in ten (11%) businesses see the need to keep up with technological developments as their biggest challenge in the next two to three years.

Government provision of greater access to more vocational-based learning was seen by 44% of firms as being a way to help mitigate these challenges. However, companies believe that future growth opportunities will need to be supported by more favourable taxation to encourage sustainable business practices (52%) and new trade agreements with major trading partners (48%).

Paul Gordon, Managing Director for SME and Mid Corporates, Lloyds Bank Commercial Banking, said: “The Business Barometer has provided unique insights into the views of British businesses for 20 years. 

“In that time, we have seen a seismic shift in the economic context in the UK, as well as the extraordinary ability of business leaders to adapt and evolve to meet changing market needs.

“Perhaps it is not unsurprising that, having faced a quite unprecedented period of late and enormous change over the last twenty years, the majority of business leaders feel the next twenty years will be more challenging. 

“To help them through this, businesses are looking for support on skills, finance, trade and taxation to navigate in this environment. One thing that is clear is that our businesses and business leaders are incredibly resourceful and resilient and are adept at facing into constant change.

“They tell us they are gearing up for growth and expect to increase headcount, enhancing their service offering or utilising new technologies. We’ll be by their side over the months and years ahead as they deliver on their ambitions.”

Reduction in council funding must be halted, says COSLA

A real terms reduction in Local Government funding in recent years must be halted to prevent Scotland’s communities and businesses suffering the effects of further cutbacks, COSLA has said.

This year’s Scottish Budget – to be announced next week on December 9 – should also recognise Local Government’s unique role in economic transformation, and must enable meaningful reinvestment in the services that underpin the economy.  

Councils have significant spending power and the potential to build local wealth. Every pound spent in a local area – on pay, goods and services,  and on capital projects – stays in and strengthens the local economy that enables people to ‘Live Well, Locally’.

COSLA also warns that without adequate funding for Local Government to support economic transformation, issues such as unemployment and child poverty will continue to rise, hitting communities hard and costing the whole system more in the long run.

COSLA’s Resources Spokesperson, Councillor Gail Macgregor, said: “The economic challenges faced across Scotland require a new response – one that is in tune with the needs of local areas and resourced sustainably.

“The Scottish Budget on December 9 presents a perfect opportunity to reset Scottish public spending in a way that empowers councils to achieve their ambition for our communities, creating jobs and sharing prosperity.

“Scotland’s Councils have invaluable local intelligence with local businesses, colleges and universities, about key sectors, local labour markets, and skills/training needs that should be valued and fully utilised to allow our communities to thrive and enable people to ’Live Well Locally’.

“As well as the many great examples we have in our Lobbying document, take somewhere like Dundee where as part of the major development to their waterfront that includes the prestigious V&A Museum, Dundee City Council has used its influence to encourage payment of the living wage by partners and private sector business including its contractors.

“In addition, units that have been created for let are being leased to businesses that are committed to providing the living wage delivering positive and sustainable developments to the local economy.”

COSLA Vice President Councillor Graham Houston added:  “Only Councils have the vital local connections across the services that underpin economic transformation we require post-COVID.  

“Take something like housing for example – a basic human right.  It is not just about throwing up new homes – it’s about building them in a way which helps transform our communities, in a way which is affordable, and in a way which supports our commitments to tackle climate change and to community wealth building.

“There has to be that connectivity that only Local Government can provide.  Councils make and shape the places we live in and love and with proper funding form Government would be the real enablers in allowing people to ‘Live Well, Locally.’”

Councillor Alison Evison, COSLA President concluded:  “One of the reasons our communities are suffering is that recent years have seen a real terms reduction in Local Government funding overall, so Councils have had to prioritise protected areas like social work and education, over economic development, roads and transport.

“But these are the essential service areas that are critical in attracting investment, developing businesses, and creating jobs – this can create the conditions to lift families out of poverty.

“That is why this year’s Scottish Budget must recognise Local Government’s unique role in economic transformation, and must enable meaningful reinvestment in the services that underpin the economy.”

Business Gateway ensures ‘pane-free’ launch for world-first form of secondary glazing

A former economist has successfully launched a business making a world-first type of secondary glazing to high demand after working with Business Gateway, receiving orders for over 1,000 panes since he began trading at the end of 2020.

Gareth Claase invented and patented ‘Gecko Panes’ and is the founder of Gecko Glazing, a business based in Edinburgh which specialises easy to install secondary glazing which helps home-owners insulate their properties and save on energy costs. 

Gareth approached Business Gateway in 2020 after developing his idea for secondary glazing, 10 years after he first recognised there was a gap in the market for a more affordable, sustainable, and less disruptive way to cut heat loss from old windows. 

Gareth said, “Most of the options available to upgrade old windows were too expensive, too invasive, or both, which is why I wanted to try and find a better solution. Ultimately, my goal is to help with the problem of greenhouse gas emissions from homes and other buildings, addressing the problem that most existing energy saving measures are disruptive and high-cost.”

Through his product, customers can fit a clear acrylic sheet on an ultra-small profile aluminium frame which fits inside existing window frames, converting single glazing into double glazing and double glazing into triple. Each pane can be installed in minutes, with no tools required. They are up to 90% less costly than conventional double glazing and cut heat loss and emissions by up to 50%. Unlike any other system, they don’t impede or obstruct existing windows.

Gareth made extensive use of Business Gateway as he set about launching his business. This included 1:1 support from a business adviser, help on his business plan and advice about funding, premises, and marketing.

Business Gateway also facilitated several introductions letting Gareth meet experts in their field as he looked to upskill and get to grips with starting his business.

“After many years perfecting my design, I decided to take the plunge and start my own business, but I honestly had no idea what was involved. However, Business Gateway were an invaluable partner and helped me understand all the different aspects involved, ensuring I was able to quickly start trading.

“It’s fair to say that Gecko Glazing might not even be here were it not for their support and advice.”

Gareth was also able to access support through DigitalBoost, Scotland’s national digital upskilling programme delivered by Business Gateway. This included 1:1 support with an expert adviser where he learnt about search engine optimisation, website design and digital marketing. Through this service, Gareth was able to move to a more effective e-commerce platform and implement analytics so he could measure sales and customer engagement.

A specialist marketing consultant provided further extensive 1:1 support, helping Gareth upskill and identify how to market his product effectively.

Gecko Glazing has since gone from strength to strength since it began trading at the end of 2020, and recently received formal accreditation of thermal performance.

He has since won the prestigious Scottish Edge competition for promising early-stage Scottish firms and signed an agreement with a third-party supplier to offer professional installation for customers.

He is now exploring opportunities to scale up his offering through further investment and is hoping to expand into the US market in 2022.  

Alison Lynch, Business Gateway adviser, said: “It was fantastic working with Gareth and learning about his unique business which identified a major gap in the market for eco-friendly and cost-effective secondary glazing windows.  

“He maximised his time with Business Gateway, and made progress after every session, from devising a branding wheel with strong core values and developing a comprehensive marketing strategy, to fine tune his USP and elevator pitch.

“For anyone looking to start-up on their own, Business Gateway boasts a range of services specifically designed to help you get on your way, giving you the skills and tools required for a successful launch.”

For more information about Business Gateway start-up services, please visit:

https://www.bgateway.com/our-services

Muirhouse Library’s on the move!

Library will deliver services across North Edinburgh

Good News Everyone!

As you all may know, the library is closed and due to be demolished/rebuilt as part of a new community hub (more details in the link below).

https://northedinburgharts.co.uk/development/

We have been working away at securing a place for us to operate a library while we are waiting for our shiny new building and we can finally announce that we will be opening a new Library lending service based in the Edinburgh College Granton Campus, where you will be able to get Borrow Books, Hearing Aid Batteries, NEC Card Applications, Food waste bags, internet access and of course, see our smiley faces again!

Dates for opening have yet to be finalised, but more info on that will follow very soon.

We will also be start delivering activities again in various locations throughout the community.

Bookbug sessions will be the first to resume on 7th September at West Pilton Neighbourhood Centre.

Places will be limited and a booking system will be operating.

Keep an eye out here for more info of other activities.

We are so happy that we will back in the community again after such a long time away and look forward to see you all very soon!

Muirhouse Library team

City Council ‘must do better’

Over the last four years many services provided by the City of Edinburgh Council have improved, its finances have been well-managed and ambitious strategies to improve the lives of local people and the economy have been agreed.

In a report published today the Accounts Commission says, however, that since 2016 there has been mixed progress at a strategic level, across community engagement and continuous improvement.

The council must now put in place a long-term financial strategy and a more effective workforce plan.

Both are essential for the council to address the additional pressures the impact of Covid-19 has placed on the council, and support how it will fund and manage its vision for the future. Strong leadership and clear, collaborative working with local partners are vital to realise these ambitions.

Across Scotland, Covid-19 has exacerbated existing inequalities, an issue of significant concern to the Accounts Commission.

Whilst Edinburgh is, overall, a prosperous city, the Commission urge the council to continue to lead and progress its commitment to reducing poverty and inequality across the city.

The council should also do more to embed community empowerment throughout the council’s culture, enabling local people to improve public services and their communities.

Elma Murray, Interim Chair of the Accounts Commission said, “The City of Edinburgh Council can do more to maximise its potential to improve the city and the lives of local people.

“Whilst the ambition of the council and its partners is impressive, the detail of how it will deliver, monitor and report on its key strategic goals must be in one accessible and coherent plan. It is the responsibility of all local councillors, working together, to ensure the city and its services continue to improve.

“It is important for the council to focus on continuous improvement and the creation of long-term financial and workforce plans. I expect the council to act swiftly on our report. Doing so will support the council’s ambitions to improve the lives of its residents.”

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Responding to the report, Council Leader Adam McVey said: “We welcome the Accounts Commission’s constructive feedback in response to the Best Value Assurance Report carried out by the Controller of Audit and we are pleased to note their positive comments about the levels of ambition we have shown in addressing our key priorities of poverty, sustainability and wellbeing.

“The Controller of Audit acknowledged the improving picture of our core services, while our bold strategies to put people at the heart of how we design public space, our proven ability to take difficult decisions like taking trams to Newhaven, and extensive consultations with residents and stakeholders to put communities at the heart of our decision-making are all cited as strengths.

“Of course, we’re always striving to improve wherever we can so that we deliver the best possible services and achieve what we’ve set out to achieve on behalf of the people of Edinburgh. We are now carefully reviewing the full report and will work hard to address areas in need of our attention going forward.”

Depute Leader, Labour’s Cammy Day said: “The Council delivers more than 700 services for Scotland’s Capital, from care for the most vulnerable in our communities and maintaining several hundred miles of roads and pavements to educating our children and putting roofs over people’s heads, and much more besides.

“Our frontline colleagues continue to pull out all the stops to keep vital services going during hugely challenging circumstances right now and I want to thank each and every one of them for their hard work and dedication. 

“These are especially testing times for all local authorities given the ongoing global pandemic and straitened public finances so it’s vital we are equipped with as much information as possible when making decisions affecting our communities.

“What we’re doing now is reviewing the Best Value Assurance report and the Accounts Commission’s findings in full with elected members. We’ll then draw up our detailed response setting out how we plan to use the findings in the best interests of the whole city.”

The Best Value Assurance Audit report and Accounts Commission findings will be considered and scrutinised by the Policy and Sustainability Committee on 1 December, by the Governance, Risk and Best Value Committee on 8 December and by Full Council on 10 December. 

Let’s look after one another for the good of the city

Edinburgh’s council leaders have urged the public to be considerate of one another and of their surroundings to help the city respond to the ongoing coronavirus outbreak.

Adam McVey and Cammy Day have called for residents to treat frontline staff working to deliver vital services to the city with compassion, while praising the community-mindedness of those looking out for vulnerable neighbours and encouraging adherence to social distancing guidelines.

They have also appealed for people to take responsibility for litter, dog fouling and bulky items being disposed of, particularly at this time, when limited waste and cleansing resources must be prioritised for essential bin collections.

While certain services have been reduced as a result of the pandemic, thousands of people across the Council are still helping to keep the city moving.

They include school staff providing care for children of key workers, waste collection crews, cleaners and carers as well as parks officers working to close play parks to reduce social interaction and parking attendants making sure the roads network is clear of obstructions.

Council Leader Adam McVey said: “We’re working together as a city with the common purpose of keeping everyone safe and well, and it’s particularly heartening to see so many people looking out for one another, encouraging social distancing and showing their support for the people leaving their homes every day to provide crucial services regardless of the circumstances.

As well as the amazing support provided by NHS staff and other emergency services, there are thousands of people making every effort to serve the people of Edinburgh, from the teams picking up our bins and crews out gritting our roads and pavements overnight to the cleaners keeping key buildings open and housing officers helping to find safe places for people experiencing homelessness.

“I know we all recognise the great job being done, and I understand some of frustrations people will feel, but I would urge everyone to get behind the effort of key staff and give them our support during this difficult time – by being kind to each other we can make this unfortunate situation a little easier for everyone working so hard for us.”

Depute Leader Cammy Day said: “These are particularly challenging circumstances, and I want to thank the thousands of people who are going the extra mile to deliver essential services, to care for our most vulnerable residents and to share positive messages.

“Of course, we’re all adapting to significant changes, and it’s taking time to adjust, but we do need the public to help us to continue delivering services under increasing pressure. We must prioritise limited resources so by taking responsibility for things like rubbish and dog fouling when you do head out of the house, by treating frontline workers with respect and staying at home as much as possible, we really can get through this together.”

Several service changes have been implemented by the Council this week to help limit the impact of the coronavirus outbreak in Edinburgh. These include the suspension of pay and display parking charges, closing play parks and games areas and establishing Council Resilience Centres.

Further information on services, support and how to report any concerns can be found on the Council website. If you’re experiencing an emergency or critical situation, please call 0131 200 2000.

Enough is enough!

Councillors will meet tomorrow to discuss six steps for boosting sustainability, tackling poverty and improving residents’ wellbeing over the course of the next decade. The meeting comes a week before the city council sets it’s budget – a budget which UNISON says will slash council services with another £33 million in CUTS in the year ahead.

Designed to secure Edinburgh’s spending priorities, in the context of increasingly challenging financial circumstances, the six programmes of work are contained within a report detailing the next phase of the Council’s Change Strategy.

Members of the Finance and Resources Committee will consider the suggestions alongside detailed proposals for agreeing the city’s annual budget next week (20 February) and planned savings of £87.3m over the next three years.

One year into a four-year plan, the Change Strategy has already achieved savings of over £30m for the Council, while delivering improvements to frontline services across the city and major investment towards health and social care, the building of new schools and thousands of affordable homes.

Since last year’s budget, the Council has made significant progress against its target to deliver 10,000 new affordable homes by 2022, with 2,000 homes currently under construction across 35 sites.

A £153m improvement is making upgrades to nearly 600 buildings, with £67m spent building new or refurbishing schools, while an additional £15.7m has been put towards health and social care.

The start of the tram to Newhaven extension is underway – we’ll have to wait and see what the final cost of that particular project will be – and more than £7.4m has been invested into active travel and cycling around the city, alongside an £11m street lighting upgrade to LED.

The next phase of the council strategy builds on this work, identifying six programmes with practical steps for continuing to achieve Edinburgh’s spending priorities in this year’s Council budget and beyond.

The six programmes are:

  • Prioritising poverty and wellbeing

Developing a long-term Prevention Strategy based on the results of the Edinburgh Poverty Commission and the findings of the Homelessness Taskforce, and redesigning Council services which maximise residents’ wellbeing.

  • Working to reach net zero carbon

Co-sponsoring the establishment of the Edinburgh Commission for Climate Action – an independent body that will advise and support the whole city to play its part in protecting our environment for future generations – and building on the city’s Net Zero short-term improvement plan with a City Sustainability Strategy.

  • Building an inclusive city

Finalising and actioning a new City Plan and City Centre Transformation strategy to guide the future shape of the city and fulfilling the ambitions of Edinburgh’s 10-year City Mobility plan to change the way that people move around the city.

  • Operating a 21st Century estate

Launching a new Land and Property Commission to better identify sites for new housing, release depots and yards for redevelopment and capital for investment, reduce costs and carbon emissions – complemented by a new Estate Strategy examining all aspects of how the Council runs and maintains buildings and land.

  • Being an efficient and modern Council

Paying the baseline Living Wage to all employees, working to close the gender pay gap and improve diversity, and breaking down stigma associated with mental health conditions. We will also be reviewing senior management structures and costs.

  • Empowering citizens and empowering colleagues

By introducing new standards for consultation and co-designing services across the Council and fulfilling our commitment of 1% of council budgets being invested through participatory budgeting by 2021.

Council Leader Adam McVey said: “We need to think big and be bold to become the type of city people have told us they want to live and work in – an inclusive, sustainable and progressive city which prioritises frontline services and its most vulnerable citizens, puts an end to poverty and acts now against climate change – and we shouldn’t be afraid to make challenging decisions in order to get there.

“That’s why we’re changing the way we do things, committing to a longer term, three-year budget plan, paving the way for record capital investment in areas like new schools, new affordable new homes and sustainable transport. The six steps outlined in this report will make sure we remain focused on our key aims while providing the best services possible for the people of Edinburgh.”

The SNP can’t run the city on their own, of course, and they are supported by Labour in a ‘Capital Coalition’ which has been coming in for increasing criticism.

Capital Coalition Depute Leader, Labour’s Cllr Cammy Day, said: “Like all Councils, we’re facing unprecedented levels of financial uncertainty and we’ll need to make tough choices in order to prioritise the big changes Edinburgh wants and needs.

“The six areas have been shaped by many years of feedback, through our budget consultations with tens of thousands of Edinburgh residents. This is about focusing on frontline services which lift people out of poverty and support Edinburgh’s ambitious sustainability goals.

“Most councils will currently be considering how to set a one-year budget. We’re going further by looking at how we will balance our budgets over the next three years. We’ll do this while also continuing to push for the powers we need to introduce innovative new funding mechanisms for Edinburgh, such as the tourist tax and workplace parking levy.”

ENOUGH IS ENOUGH

Local government trade union UNISON is urging it’s members and the general public to say ENOUGH IS ENOUGH and stand up for our local jobs and services.

The union is holding a Council Budget Day Lobby from 08.30 – 10:00 at the City Chambers on the High Street

  • Stress levels at breakdown point
  • Further £33m in cuts.
  • Health & Social Care Funding Crisis
  • Hundreds of jobs to go
  • Outsourcing back

City council wants your help to set it’s budget

When: Wednesday 21 August at 6pm 

Where: Craigroyston Community High School, 67 Pennywell Road

Sign up and join us for a cup of tea, a bite to eat and a chat with people in your area. We want to understand what services you use and value to help us spend and save in the right areas.

Help us shape your city’s budget and register for the session at edinburgh.gov.uk/change

How would you spend £1 billion?  What Council services would you prioritise where you live and citywide? This sounds like a lot of money, but it has to go a long way to meet the needs of our growing population. We want to provide the best services we can with the limited resources we have.

The Council are hosting open sessions where citizens will be invited to take part in group discussions with other people in your area, designed to raise awareness of where the Council invests its resources now.

So, what do you think we can do differently? What services are used and valued by you, your family, your community and fellow Edinburgh residents?

If you are interested in having a cuppa and a bite to eat with people in your area, and giving us your views about the future of Council services, please register using the link below.

Please note, spaces are limited and will be allocated on a first come first served basis.

Children’s programme crisis at Muirhouse Community Centre

You may be aware that for several years the Muirhouse Community (formerly Millennium) Centre has been running a children’s programme. Due to the lack of financial support from City of Edinburgh’s Children & Families Department we have had to review these activities. Continue reading Children’s programme crisis at Muirhouse Community Centre