Coronavirus appeal: Don’t order unnecessary prescriptions

GPs and Pharmacists across Greater Glasgow and Clyde have faced a high demand for prescriptions since the COVID-19 outbreak began and the country’s biggest health board is urging patients to not request or fill unnecessary repeat prescriptions.

It’s an appeal that will be echoed across the country.

GP practices and community pharmacies continue to operate. Patients are asked to phone in the first instance for any queries that are not coronavirus-related. For any patients with coronavirus symptoms, they are urged to consult NHS Inform or call NHS24 on 111.

Alan Harrison, NHS Greater Glasgow and Clyde, said: “A huge thank you to all GP practice and community pharmacy teams who continue to care for patients in extremely challenging circumstances.

“But they are facing an unnecessary strain because individuals are requesting and filling prescriptions when they do not need to.

“That’s why we’re asking the public to please help us and not order unnecessary prescriptions. We’re all in this together.”

Let’s look after one another for the good of the city

Edinburgh’s council leaders have urged the public to be considerate of one another and of their surroundings to help the city respond to the ongoing coronavirus outbreak.

Adam McVey and Cammy Day have called for residents to treat frontline staff working to deliver vital services to the city with compassion, while praising the community-mindedness of those looking out for vulnerable neighbours and encouraging adherence to social distancing guidelines.

They have also appealed for people to take responsibility for litter, dog fouling and bulky items being disposed of, particularly at this time, when limited waste and cleansing resources must be prioritised for essential bin collections.

While certain services have been reduced as a result of the pandemic, thousands of people across the Council are still helping to keep the city moving.

They include school staff providing care for children of key workers, waste collection crews, cleaners and carers as well as parks officers working to close play parks to reduce social interaction and parking attendants making sure the roads network is clear of obstructions.

Council Leader Adam McVey said: “We’re working together as a city with the common purpose of keeping everyone safe and well, and it’s particularly heartening to see so many people looking out for one another, encouraging social distancing and showing their support for the people leaving their homes every day to provide crucial services regardless of the circumstances.

As well as the amazing support provided by NHS staff and other emergency services, there are thousands of people making every effort to serve the people of Edinburgh, from the teams picking up our bins and crews out gritting our roads and pavements overnight to the cleaners keeping key buildings open and housing officers helping to find safe places for people experiencing homelessness.

“I know we all recognise the great job being done, and I understand some of frustrations people will feel, but I would urge everyone to get behind the effort of key staff and give them our support during this difficult time – by being kind to each other we can make this unfortunate situation a little easier for everyone working so hard for us.”

Depute Leader Cammy Day said: “These are particularly challenging circumstances, and I want to thank the thousands of people who are going the extra mile to deliver essential services, to care for our most vulnerable residents and to share positive messages.

“Of course, we’re all adapting to significant changes, and it’s taking time to adjust, but we do need the public to help us to continue delivering services under increasing pressure. We must prioritise limited resources so by taking responsibility for things like rubbish and dog fouling when you do head out of the house, by treating frontline workers with respect and staying at home as much as possible, we really can get through this together.”

Several service changes have been implemented by the Council this week to help limit the impact of the coronavirus outbreak in Edinburgh. These include the suspension of pay and display parking charges, closing play parks and games areas and establishing Council Resilience Centres.

Further information on services, support and how to report any concerns can be found on the Council website. If you’re experiencing an emergency or critical situation, please call 0131 200 2000.

Letters: Our NHS

Our NHS is under extraordinary pressure and strain and I implore our government and people to help support our front line staff.

The front line workers are the only people who have to treat people infected with this virus on a personal level. The rest of us just have to stay two metres apart or at home.

We know that our front line staff do not have the protective facilities they need. It is wrong that they have to work in danger and compromise their health and safety while serving the public.

Therefore, I am pleading to the government to ensure our front line staff whether nurses, doctors, police or care workers, have protective masks, clothing and have access to testing kits.

We have seen in Italy and Spain the difficulties that staff have faced and many have lost their lives. This must not happen here, so please protect our front line staff and make sure they have the facilities they need to survive and do the invaluable work they are doing for the public.

#protectthefrontlinestaff

#coronavirus

Foysol Choudhury MBE

Chairman: Edinburgh & Lothians Regional Equality Council | Chairman: Bangladesh Samity Edinburgh. | Founder / Director: Edinburgh Mela. | President: The Guild of Bangladeshi Restaurateurs, Scotland. | General Secretary: Council of Bangladeshis in Scotland.

New Mortgage Information Support Service launched

New Mortgage Information Support Service to ease financial worries of local people amid COVID-19 outbreak

Mortgage Advice Bureau in Edinburgh has launched a dedicated Mortgage Information Support Service to help homeowners who are worried about their finances as a result of the Coronavirus (COVID-19) outbreak.

The free support service, which is available to homeowners in Edinburgh, has been set up to answer any queries or worries people may have about paying their mortgage, and to guide them back to financial security.

To speak to a qualified mortgage adviser via the support service, homeowners should call 0800 652 6649. Mortgage Advice Bureau in Edinburgh has also created an online resource of FAQs on the topic. This will be updated daily as more queries are raised. This resource can be found here.

In an ever-changing economic climate, the UK government is responding daily with new measures to minimise the impact of the Coronavirus, not only on our health, but our finances too. This includes access to a mortgage payment holiday of up-to three months for those worst hit financially by the virus.

However, this may not be homeowners’ only worry regarding monthly finances and with the new Mortgage Information Support Service, Mortgage Advice Bureau is answering people’s most common questions around managing their household finances to help them cope.

Dylan Kelly, head of marketing at Mortgage Advice Bureau Regional Network Partner – Scotland, explains further: “We are living in unprecedented times and some homeowners are rightly worried about their finances.

“With a mortgage typically being a homeowner’s largest outgoing, monthly mortgage payments are naturally going to be homeowners’ biggest concern. We’ve set up the Mortgage Information Support Service to help people through this challenging period and to offer advice to those who need it most.

“The helpline is managed by fully qualified mortgage advisers who can provide guidance about what to do if repaying a mortgage is a worry during the Coronavirus outbreak. As the situation changes in the UK and across the globe, it’s difficult for people to foresee how their monthly income will be affected, particularly for homeowners on short-term, temporary or zero-hours contracts.

“The government is doing its best to help people during these difficult times and we certainly take financial well-being very seriously, so we are also doing our upmost to support people. We hope that the helpline will allow homeowners to talk openly and get them back on track with their finances.”

For more information or to speak to a qualified mortgage adviser via the support service, call 0800 652 6649.

You can also find out more information about the Mortgage Information Support Service or view the FAQs here.

Coronavirus: New NHS 24 arrangements

Patients worried about symptoms should dial 111 if they need help

Patients with coronavirus (COVID-19) symptoms are now asked to dial NHS 24 on 111, day or night, if their symptoms worsen or do not improve after seven days.

Please do NOT call your GP or go to the surgery. If you require a sick note due to coronavirus, you can get this from the NHS Inform website.

This improvement provides patients with a straightforward dedicated route to clinical advice and support, as well as freeing up GP practices to treat and care for all non-COVID-19 health conditions.

Callers to the 111 helpline will be assessed and, if necessary, transferred to a local community hub staffed by clinicians from across the healthcare system to ensure patients get the best possible advice at the right time.

Depending on their assessment, patients may be given advice to help them continue self-isolating at home or be given an appointment to attend a local assessment centre for further treatment.

NHS Inform’s coronavirus webpage is still the fastest way for people to get the latest health advice and information. There is also a free NHS 24 helpline for people without symptoms looking for general information on coronavirus.

For patients who do not have any coronavirus symptoms, they should continue to telephone their GP when open and not call NHS 24.

In the out of hours period, when displaying symptoms other than coronavirus, you should only call 111 if you need urgent assessment and cannot wait until your GP is open.

Health Secretary Jeane Freeman said: “This change means that anyone who has coronavirus symptoms and needs additional help or advice can now call the same number any time, day or night, seven days a week.

“As the number of people presenting with symptoms continues to grow, we must adapt to manage the daily growth in demand. As well as ensuring people are getting the right help at the right time, this step will also help ensure GP capacity to provide care for people in the community is protected and that only those cases that need to be admitted to hospital are admitted.”

NHS 24’s Director of Service Delivery Steph Phillips said: “NHS 24 has been at the forefront of supporting Scotland’s response to the coronavirus pandemic, through the NHS Inform website, the special helpline and the 111 service.

“This change will make it easier for people who are concerned about their symptoms to get the help they need as quickly as possible. Please help us to help you.”

NHS Inform’s coronavirus webpage is still the fastest way for people to get the latest health advice and information.

If you need a sick note due to coronavirus, don’t contact your GP or NHS 24. You can download an isolation note directly from NHS Inform.

The latest numbers of test results are published at 2pm each day on the Scottish Government website.

Common symptoms of coronavirus include:

high temperature or fever
cough
shortness of breath

Patients should only call NHS 24 (on 111) if their symptoms:

have not improved after 7 days
are severe or they have shortness of breath
worsen during home isolation

For any other health related concerns, make NHS Inform your first point of contact or call your GP during opening hours. If your GP practice is closed and your query can’t wait you can still call NHS 24 (on 111).

If you don’t have symptoms and are looking for general information on coronavirus, call NHS Inform’s free helpline: 0800 028 2816

Tax Free Grants for the Self-employed?

In an effort to help the current situation for the Self Employed, HEATHER SELF, a Partner at leading accounting and tax advisory firm Blick Rothenberg, makes a number of suggestions which Government could embrace:

“It’s a difficult time for those who are self-employed and believe that they have been left behind. I am sure that this is not the case but it’s up to all of us to work together.

“Most self-employed people who have to make a self assessment return use an accountant so it is up to us to come up with ideas we think will help them and assist the government with its plans and calculations.

“This is what I have attempted to do with the following suggestions which I have sent to HMRC.”

a. Anyone who has commenced self-employment prior to 1 January 2020 will be entitled to a tax-free grant

b. For those who were self-employed in 2018/19 and were still self-employed at 1 January 2020 the initial amount of the grant will be the lower of:

– 50% of the personal allowance claimed in their 2018/19 tax return, and

– 50% of their self-employed income for 2018/19

c. For those who commenced self-employment in 2019/20 the grant will be the lower of:

– 45% of the personal allowance they are entitled to for 2019/20, and

– 50% of their self-employed income for 2019/20

Heather added: “ The grant can be claimed in the 2019/20 tax return which is due to be filed by 31 January 2021. If it produces a repayment, the repayment claim will be processed in the normal way.

“While this would not produce any immediate cash, it would reassure the self-employed that funds they have set aside to pay their taxes could be used to tide them over. Easy access to short term loans may also be needed, but the Government’s existing measures should help with this – and if not, they should be quickly extended.”

Heather said: “ This would get an initial grant of just under £6000 to a large proportion of the self-employed, and the figure would be easy to calculate. Those fortunate to earn more than £125,000 would not qualify, as they do not get the personal allowance.

“Further help will also be needed in the coming weeks – perhaps a more sophisticated system of income support, based on average earnings over the last 3 years, as Norway are proposing. But in the same way that the Chancellor has reassured employees, he needs to get some immediate help to the self-employed.”

The government is expected to make an announecement on support for the self-employed later today.

A message from Volunteer Edinburgh

We are being swamped with offers of help from members of the public.

Our current advice on our dedicated webpage

voled.in/covid

outlines how people can help just now by being a good neighbour, and how they can do this safely.

We are also sharing this information with the various online groups which have formed over the past week.

The challenge going forward will be identifying how to best engage these willing people with organisations who need help. There are obviously masses of issues to consider.

Most volunteer programmes and opportunities in the city have already changed or have been suspended, and will continue to change over the coming days and weeks.

Please think of ways that people will be able to help you in the weeks and months ahead. We will contact you all this week about how we can take this forward.

Thank you,

Paul J Wilson

Chief Officer of Volunteer Edinburgh

How Statutory Sick Pay Works During Coronavirus Pandemic

LEADING legal firm Gilson Gray has issued helpful guidance for employers and employees looking for clarity on Statutory Sick Pay (SSP) as the COVID-19 pandemic begins to affect businesses of all sizes across the UK.

Graham Millar, Employment Law Partner at Gilson Gray, said while it is important to follow Government, Acas and NHS guidelines as the situation develops over the coming weeks, there are some clear steps that can be taken now to manage sickness-related issues.

Graham (above) said: “Employees can qualify for SSP when they are absent because of incapacity. If an employee is experiencing symptoms of the virus and decides to, or is advised to self-isolate, their absence will likely be regarded as an incapacity and they can avail of SSP.

“Recently, the regulations on SSP changed to include an employee who self-isolates in accordance with the Government guidelines. The Government also brought forward emergency legislation which makes SSP payable from the first day of absence.

“It’s good news for smaller companies as well – those with fewer than 250 employees will be reimbursed by the Government for any SSP paid for fourteen days for absences related to the virus.”

Further good news for employees and employers is that those who are advised to self-isolate can obtain a notification from the NHS through 111 which can be used as evidence of absence from work – removing some pressure from GP services.

If employers send staff home to self-isolate following Government guidance, employees will be entitled to SSP. This isn’t the case if employers are taking precautionary measures and insisting employees do not come to work – in this situation employees are entitled to normal pay.

Graham added: “If employees are concerned about coming to work due to COVID-19, allowing employees to work from home can easily resolve the issue. If this isn’t possible, employers will need to consider the current public health advice, including whether it might be discriminatory to refuse employees to work from home.

“It’s important to be mindful and consider employees’ concerns and fears during this turbulent time. As always, the normal rules on annual leave will apply and employees can take holidays during self-isolation or sickness absences, but they won’t be compelled by their bosses to do so.

“Anyone who is not on sick leave can take statutory annual leave, and employers can instruct employees to take statutory leave provided they have given employees the required level of notice – for example if you want someone to take five days’ holiday, you will need to give them ten days’ notice.”

A full version of this guidance is available on https://gilsongray.co.uk/insights/coronavirus-covid-19-qa-for-employers/

The Employment Team at Gilson Gray will continue to publish updates and information for employers and employees on its website News and Insights blog, https://gilsongray.co.uk/news-insights/

All of the teams at Gilson Gray are continuing to maintain the firm’s excellent, high quality service to clients, providing a full range of legal services throughout the pandemic.

For more information on Gilson Gray and its services, please visit: http://gilsongray.co.uk/

WhatsApp groups set up as communities pull together

“Street level” messenger groups are springing up across the UK as communities forge new relationships to help each other through the Coronavirus self-isolation crisis.

Messenger apps such as Facebook Messenger and WhatsApp are being conscripted to connect whole streets worried about how to survive self-isolation and loneliness.

Young and old are uniting to help those without and those needing help and support at their time of need.

“A neighbour set up a group and we now have 10 of 12 houses on the street subscribed”, explains Jonathan Ratcliffe, who lives on Windermere Avenue in Menston, Yorkshire.

Ratcliffe, who is currently running national office agency Offices.co.uk from home, has been in self-isolation since Monday juggling work and family life.

“We haven’t been to the shops this week, life is testing let’s say! John down the road asked on WhatsApp if anyone needed anything, and 30 minutes later we had bread, bananas and paracetamol – it really helps morale”, explained Jonathan.

Being able to draw on neighbours for help and social interaction is going to become a hallmark of the efforts needed to get the country through the next 12 weeks.

“No one knows where this is going and who might need help. We have a 10-week-old baby with a heart condition, and so we are being extra careful”, added Jonathan. “My neighbours help now will be paid back twice over when we are out of isolation– it’s lovely knowing that there is support on our doorstep should we need it”.

Other groups have sprung up locally in Menston supporting streets and even whole estates.

One such group has been set up covering Menston’s Moorfield Avenue by resident David Williams.

“We are in the process of setting up a WhatsApp group to cover our street,” David explained. “We started by dropping a note through everyone’s door, so they knew who to text to join the group.

“We are then identifying those who need to self-isolate and pairing them up with people who can help out so people can self-organise as much as possible but also stay in touch as things develop.”

Zoe Edwards, who lives in the centre of the village, added: “We have done similar on our road although tricky when some people don’t use or have WhatsApp. We are trying to keep in touch with those people separately”.

The Windermere Avenue group: 10 houses have joined out of 12

18 people have joined the group
Age ranges from 38 to 75
One house currently in self-isolation

Resident Alison Wilson in Menston is using the platform to forward-plan a big party to celebrate the community spirit locally in Menston: “Once this is over, we need a massive big street/village party to cheer ourselves up and thank everyone for their kindness and community spirit”.

“Creating support groups now is really important. Being able to ask for help should you need it is going to be a lifeline for many people, young and old – the love and support I’ve seen on our street for neighbours has been humbling”, concluded Jonathan.

Volunteer appeal as LOVE Gorgie Farm closes to public

LOVE Gorgie Farm will close its doors to the public until further notice to ensure the safety of visitors, staff and the animals.

Edinburgh’s beloved urban farm will, however, operate as a food bank and deliver free breakfast for children amid school closures. The farm is making a call for volunteers to help with the deliveries and urging people for food supplies to stock its foodbank and to be able to cater to as many kids as possible.

This decision comes after the announcement from the UK and Scottish Governments to close all leisure spaces such as restaurants and bars during a time when schools will be closed too.

Education and social care charity LOVE Learning, who recently took ownership of former Gorgie City Farm, aims to support those children in the community, especially those from deprived areas, by ensuring that they can start the day well fed. The urban farm is also providing a takeaway menu from their recently opened café.

LOVE Gorgie Farm reopened last month after the site had gone into liquidation in November 2019. Earlier last week, LOVE Learning announced it would launch new services on the farm and it had plans to inaugurate the farm café today.

Whilst the farm will be closed to the public, the LOVE Gorgie Farm team will still be working behind closed doors to maintain the site and take care of the animals until the situation goes back to normality.

In order to ensure that the farm can reopen as soon as it is secure for the public and the team, LOVE Gorgie Farm is also encouraging those wanting to help the beloved urban farm during this delicate period to support them with donations and supplies.

Two pages have been set up – an Amazon shopping list and a Go Fund Me page – for those wanting to help the farm stay afloat remotely.

Lynn Bell, CEO of LOVE Learning said: “Following the advice from the Scottish Government regarding the evolution of the coronavirus outbreak, we have sadly decided to temporarily close LOVE Gorgie Farm.

“However, we will be delivering free breakfast every morning so the children in the community can enjoy at least a meal a day now that schools are closed and we will also maintain our foodbank to ensure that vulnerable people can have access to food.

“We are saddened to have to take this decision as the farm had only reopened to the public a few weeks ago and we were going to start providing new services and opening the café. However, the safety of our staff, visitors and animals is and will always be our first and foremost priority.

“The fact that we are closed to the public does not mean that the farm is not operational. Our dedicated team will still need to work hard to maintain the farm and take care of our animals so that we can reopen once we go back to normality. And we need help and supplies to support their work.

“We cannot stress enough how vital the help from the community will prove to work through this crisis.

“We need volunteers to help us deliver the breakfasts and meals from the café. Donations for our food bank will be paramount for those families who cannot afford it, and although we understand that we are living through a critical moment, any small donations will make a big difference.

“We also understand that there will be people wanting to help us from the safety of their home and as such, we have set up an Amazon shopping list and a Go Fund Me page so anyone who wishes to make a contribution, no matter how little, can help us and provide supplies to keep the farm going.

“We are incredibly grateful for the overwhelming support that we have received to get LOVE Gorgie Farm going. The generosity of the community has surpassed all our expectations thus far and we are sure that their invaluable help will continue to amaze us as we work through this critical moment.”

Those wanting to place orders or volunteer should not hesitate to contact LOVE Gorgie Farm through gorgie@l-o-v-e.org.uk or call 0131 337 4202.

Those wanting to provide the farm with supplies should find the wish-list here https://www.amazon.co.uk/hz/wishlist/ls/1U51K7PPGAJ2S?ref_=wl_share and the Go Fund Me page here https://www.justgiving.com/campaign/LoveGorgie?utm_term=Kr264QwB9