Wester Hailes Post Office opens at new location

SAME SHOPPING CENTRE, EXTENDED OPENING HOURS

  • Opens at Plaza News, Unit 23-26 Upper Ground Floor Level, Westside Plaza, Edinburgh, EH14 2SW
  • Monday to Saturday: 9am – 5.30pm
  • 51 hours of Post Office service per week
  • Branch now open Saturday afternoons
  • Experienced father & son postmasters
  • One of UK’s first new-look Post Offices

Wester Hailes Post Office opened yesterday (7/10) at a new location – Plaza News, Unit 23-26 Upper Ground Floor Level, Westside Plaza, Edinburgh.

Wester Hailes Post Office, which had been directly managed by Post Office, has new franchise owners – father and son, Mohammed and Aamir Arshad.

The branch is still within Westside Plaza. It has however moved to Plaza News, a hardware and convenience store, based in this shopping centre since 2016. 

Previously, Mohammed and Aamir ran Whitecraig Post Office and off-licence store in Musselburgh for six years.

Post Office Limited recently announced it is moving to a fully franchised network, as part of our wider commitment to deliver a “New Deal for Postmasters”.

Over 99% of the Post Office network is already successfully operated on a franchise basis by carefully selected retail partners. We are confident this would create a long-term, sustainable future for post offices in communities across the UK, including Wester Hailes.

Wester Hailes Post Office is one of the first branches in the country using new colours and format for a new look and feel for today’s modern world. There is more internal signage which informs customers of the three key services we perform: Banking, Mails and Travel. 

Wester Hailes Post Office has two open plan serving positions at the retail counter. The same full range of services are still available, including an internal ATM.

The opening hours are Monday to Saturday: 9am – 5.30pm. This is an extra 5 hours and 30 minutes of Post Office service a week including Saturday afternoon and earlier opening on a Tuesday morning than previously offered for the convenience of customers.

The shopping centre car park has dedicated disabled parking bays on upper level where the new branch is located.

Proposed move for Wester Hailes Post Office

  • Move to Plaza News, Unit 23-26 Upper Ground Floor Level, Westside Plaza, Edinburgh, EH14 2SW
  • Monday to Saturday: 9am – 5.30pm
  • 51 hours of Post Office service per week
  • Branch would open on Saturday afternoons
  • Experienced postmasters

Post Office is proposing to relocate Wester Hailes Post Office to a new location – Plaza News, Unit 23-26 Upper Ground Floor Level, Westside Plaza, Edinburgh, EH14 2SW.

Wester Hailes Post Office, which is currently directly managed by Post Office, would be run by our new retail franchise partner at the new location within the same shopping centre. 

Father and son, Mohammed and Aamir Arshad have run Plaza News, a hardware and convenience store, since 2016. Previously they ran Whitecraig Post Office and off-licence store in Musselburgh for six years.

Post Office Limited recently announced it is moving to a fully franchised network, as part of our wider commitment to deliver a “New Deal for Postmasters”. Over 99% of the Post Office network is already successfully operated on a franchise basis by carefully selected retail partners.

We are confident this would create a long-term, sustainable future for post offices in communities across the UK, including Wester Hailes.

The same range of services would still be available, including an internal ATM.

The opening hours would be Monday to Saturday: 9am – 5.30pm. This would be an extra 5 hours and 30 minutes of Post Office service a week including Saturday afternoon and earlier opening on a Tuesday morning than currently for the convenience of customers.

Wester Hailes Post Office would have two open plan serving positions at the retail counter.

There is a car park at the shopping center with dedicated disabled parking bays on upper level where the proposed branch would be located.

Current Post Office employees have the opportunity to TUPE across to continue to work at the relocated branch.

Consultation will close on 13 August. Customers can share their views during the consultation online at postofficeviews.co.uk with the branch code 018824.

Submissions can also be made via email to comments@postoffice.co.uk, by post to Freepost YOUR COMMENTS, or by telephone 03452 66 01 15 or Textphone 03457 22 33 55.