TUC calls for long Covid to be recognised as a disability to prevent “massive” discrimination

The TUC has called for long Covid to be urgently recognised as a disability and Covid-19 as an occupational disease, to give workers access to legal protections and compensation.

The call comes as the TUC publishes an in-depth report on workers’ experiences of long Covid during the pandemic.

More than 3,500 workers responded to a TUC survey on the impact of long Covid on people’s daily working lives.

The survey reveals that, of those surveyed:

  • Nearly 3 in 10 (29 per cent) have experienced symptoms lasting longer than a year.
  • More than 9 in 10 (95 per cent) have been left with ongoing symptoms.
  • A clear majority had experienced side effects including brain fog (72 per cent), shortness of breath (70 per cent), difficulty concentrating (62 per cent) and memory problems (54 per cent).
  • Over half (52 per cent) had experienced some form of discrimination or disadvantage due to their condition.

The report highlights how frontline workers have been disproportionately affected by long Covid.

Over three-quarters (79 per cent) of those who responded to the TUC’s survey identify themselves as key workers, with the majority working in either education or health and social care.

More than two-thirds (68 per cent) of respondents were women. 

Long Covid in the workplace

The report reveals the extent of discrimination in the workplace towards those with long Covid.

Over half (52 per cent) of respondents said they had experienced some form of discrimination or disadvantage due to their condition.

Workers told the TUC how they were faced with disbelief and suspicion when they disclosed their symptoms:

  • Around a fifth (19 per cent) said their employer had questioned the impact of their symptoms.
  • One in eight (13 per cent) faced questions from their employer about whether they had long Covid at all.
  • One in 20 respondents (5 per cent) said they had been forced out of their jobs altogether because they had long Covid. 

Respondents described the difficulties that they faced trying to work while experiencing a range of long Covid symptoms.

One person – who contracted Covid-19 at work – said that when their employer went ahead with an international event in the first wave of the pandemic: “I was still expected to work long hours, handle stressful situations in impossible timeframes, find and fill in forms (which I struggled to do because of cognitive issues), and spend hours on Zoom calls when I struggled to talk and breathe, resulting in extreme chest pain, shortness of breath, exhaustion and severe symptom relapses.”

Respondents were also concerned about what the future might hold for them at work given the amount of sick leave they had been forced to take due to their long Covid symptoms.

Around one in six respondents (18 per cent) said the amount of sick leave they had taken had triggered absence management or HR processes.

New rights and protections for those with long Covid

The TUC is calling for the government to urgently recognise long Covid as a disability under the Equality Act.

The Equality Act 2010 defines disability as a “physical or mental impairment…[that] has a substantial and long-term adverse effect on [their] ability to carry out normal day-to-day activities”. Government guidance makes clear that ‘long-term’ means 12 months or more.

The TUC says that many who have long Covid already meet this criteria and should therefore be protected under the law rather than forced to go through the stress of employment tribunals.

Extending Equality Act 2010 protections so they cover workers with long Covid would ensure employers cannot legally discriminate against them. It would also put a duty on employers to make reasonable adjustments that remove, reduce or prevent any disadvantages workers with long Covid face, as for any other enduring condition or disability.  

In addition, the union body is calling on ministers to recognise Covid-19 as an occupational disease – entitling employees and their dependents to protection and compensation if they contracted the virus while working.

TUC General Secretary Frances O’Grady said: “Many of the workers who have carried us through the pandemic are now living with debilitating symptoms of long Covid. And we’re beginning to hear troubling stories of a massive wave of discrimination against people with long Covid.  

“It’s time to recognise this condition properly – and make sure workers who are living with long Covid get the support they need to do their jobs.

“Long Covid must be recognised as a disability. That would mean workers are protected by the Equality Act, and would have a right to get reasonable adjustments at work.

“And Covid-19 should be designated as an occupational disease. That would allow workers who contracted Covid-19 at work and are living with the consequences to claim the compensation they are due.  

“Employers must also act. They should make sure they make reasonable adjustments for workers with long Covid, and complete specific risk assessments to make sure workers with long Covid are safe at work.” 

Lesley Macniven, Chair of the Long Covid Support Group, who worked with the TUC on its report, said: “Even those with ‘mild’ Covid can suffer daily with fluctuating symptoms, exhausted and alone. Promises we’ll ‘just get better’ have been proved otherwise.

“A year on we need legally enforceable guidance for employers and government – informed by unions, occupational health and patient groups with significant lived experience managing long Covid.

“Patients need time to convalesce, then recuperate through a very gradual, flexible phased return to work, over months, to achieve a sustainable return.

“Long Covid is disabling young, previously healthy workers. This key step is needed to take the effects of long Covid seriously, enable rehabilitation and protect dedicated workers from discrimination due to poor understanding of the condition.”

Scottish retail staff speak out about increased abuse during the pandemic

Usdaw urges respect for shopworkers

Survey Results 2020: Campaign to end violence and abuse against retail workers

Retail trade union Usdaw is urging customers to respect shopworkers as they today release new statistics showing that 79% of shopworkers say abuse was worse last year.

Scottish shopworkers are speaking out about their own experiences ahead of a new protection of shopworkers law coming into force in August.

The final results of Usdaw’s 2020 survey of 2,729 shopworkers across the UK found that:

  • 88% experienced verbal abuse,
  • 60% were threatened by a customer,
  • 9% were assaulted.

The full report can be downloaded from: www.usdaw.org.uk/FFFReport2020

Scottish voices from the frontline: 

These are some of the comments Scottish shopworkers shared when responding to Usdaw’s survey:

Central Scotland: “I challenged the customer under ‘Think 25’ – he threw his shopping at me and tried to grab me.” – “Punched in back when filling shelf by a customer, just to ask me if I am busy!” – “Told that I’m a f***ing cow.”

Glasgow: “Customer swore at me and hit with sandwich.” – “Varies from comments such as stupid bitch, jobsworth, being told to f*** off or shut up.” – “Finger pointing in face and being poked with finger.” – “Customer trying to punch me on the body.”

Highlands and Islands: “Asking politely to keep a 2 metre distance. Was told to f*** off & get on with my work.” – “Throwing money at me.” – “Verbal abuse, mainly from people influenced by drugs and alcohol.”

Lothian: “People get stroppy about wearing face coverings.” – “Customers have called me an ‘idiot’ for asking for ID.” – “Had a customer grab my bottom when leaning over me to get at products.”

Mid-Scotland and Fife: “Customers take their frustrations out on the staff, being verbally abusive for no reason and treating us like dirt.” – “Threats, coughing in my face, rants at having to wait in a queue.”

North East Scotland: “Shoplifters angry at being challenged.” – “An attempted armed robbery, verbal abuse from shoplifters, verbal abuse from intoxicated customers and verbal abuse from people who’ve been asked for ID.”

South Scotland: “Covid related abuse about social distancing and queues at checkouts.” – “Get verbal abuse asking for ID.” – “customers being nasty, shouting in front of the rest of the queue, and shouting abuse when carrying out Challenge 25.”

West Scotland: “Drunk people unable to accept service refusal, usually verbal also been spat at and threats.” – “When politely explaining our refund policy some people get very abusive when they find out they cannot exchange without a receipt.”

Paddy Lillis, Usdaw General Secretary, says: “It is heart-breaking to hear these testimonies from Scottish shopworkers who deserve far more respect than they receive.

“Our latest survey results clearly show the scale of the appalling violence, threats and abuse faced by shopworkers. It has been a terrible year for our members, with almost 90% of shopworkers suffering abuse, two-thirds threatened and one in ten assaulted.

“We are saying loud and clear that enough is enough, abuse should never be part of the job. At a time when we should all be working together to get through this crisis, it is a disgrace that staff working to keep food on the shelves and the shop safe for customers are being abused.

“So we very much welcomed the ground-breaking legislation to protect shopworkers from violence, threats and abuse, passed by the Scottish Parliament in January. Usdaw has campaigned for many years to secure these legal protections.

“Crucial to the new law having the desired impact is that the public understands that assaulting and abusing shopworkers is totally unacceptable. So we are working with Crimestoppers Scotland, the Scottish Government, police and retailers to promote that message. Our hope is that this new legislation will result in retail staff getting the protection and respect they deserve.”