Health Secretary Wes Streeting – The NEN

AI doctors’ assistant to speed up appointments a ‘gamechanger’

Interim trial data shows revolutionary tech has dramatically reduced admin

Westminster Government drives forward use of innovative artificial intelligence in hospitals to improve patient care
New government guidance set out today will encourage its use across health service while protecting patient data and privacy
Trials show dramatic reduction in admin and more time for direct patient care, as Plan for Change delivers ‘seismic shift’ in care to digital

NHS clinicians in England will be supported to use groundbreaking artificial intelligence tools that bulldoze bureaucracy and take notes to free up staff time and deliver better care to patients thanks to guidance published today.

Interim trial data shows that the revolutionary tech has dramatically reduced admin, and meant more people could be seen in A&E, clinicians could spend more time during an appointment focusing on the patient, and appointments were shorter.

Through its Plan for Change the UK government is getting the NHS back on its feet and slashing waiting lists. Guidance published today will encourage the use of these products – which use speech technologies and generative AI to convert spoken words into structured medical notes and letters – across a range of primary and secondary care settings, including hospitals and GP surgeries.

The government’s mission-led approach is driving forward the use of innovative tech and new approaches to reform the health system and improve care for patients – offering them quicker and smarter care.

One of the tools – ambient voice technologies (AVTs) – can transcribe patient-clinician conversations, create structured medical notes, and even draft patient letters.

Patient safety and privacy will be paramount. This is why the guidance will focus on data compliance and security, risk identification and assessment, while ensuring that staff are properly trained before using the technology.

Health and Social Care Secretary Wes Streeting said: “AI is the catalyst that will revolutionise healthcare and drive efficiencies across the NHS, as we deliver our Plan for Change and shift care from analogue to digital.

“I am determined we embrace this kind of technology, so clinicians don’t have to spend so much time pushing pens and can focus on their patients.

“This government made the difficult but necessary decision at the Budget to put a record £26 billion into our NHS and social care including cash to roll out more pioneering tech.”

The NHS England funded, London-wide AVT work, led by Great Ormond Street Hospital for Children, has evaluated AVT capabilities across a range of clinical settings – Adult Outpatients, Primary Care, Paediatrics, Mental Health, Community care, A+E and across London Ambulance Service.

This multi-site evaluation involving over 7000 patients has demonstrated widespread benefits. Interim data shows:

Increase in direct care – clinicians spending more time spent with patients rather than typing on a computer
Increase in productivity in A&E – the technology has supported more patients to be seen in emergency departments by carrying out admin for A&E staff

At GOSH, AVTs have listened to consultations and drafted clinic notes and letters. These were then edited and authorised by the clinician before being uploaded to the secure electronic health record system and sent on to patients and their families. Clinicians agreed the AI helped them offer more attention to their patients without affecting the quality of the clinic note or letter.

Dr Maaike Kusters, Paediatric Immunology Consultant at GOSH, says: “The patients I see in my clinics have very complex medical conditions and it’s so important to make sure I capture what we discuss in our appointments accurately, but often this means I am typing rather than looking directly at my patient and their family.

“Using the AI tool during the trial meant I could sit closer to them face-to-face and really focus on what they were sharing with me, without compromising on the quality of documentation.”

As it stands, clinicians in hospitals and GP surgeries are forced to spend much of their consultations recording information into a computer instead of focusing on the patient in front of them.

Once the patient has left, they are often required to take that information and summarise it in documents like referral letters. The government is determined to reform these outdated ways of working and revolutionise care, and this innovative tech will do that work for them, so they can see their next patient.

The Jean Bishop Integrated Care Centre in East Hull (part of City Health Care Partnership) has introduced an ambient scribing product to make their documentation process faster and better support their work to care for people living with frailty.

By converting a conversation with a patient into a clinical note, the ambient scribing product is freeing up time for a range of staff including GPs, consultants, nurses, and physiotherapists.

Thanks to government action, GP surgeries delivered 31.4 million appointments last month– a 6.1% increase on the previous year – and waiting lists have fallen by 219,000 patients. This technology will help consolidate this progress.

The government is already using AI to speed up diagnosis and treatment for a range of health issues – spotting pain levels for people who can’t speak, diagnosing breast cancer quicker, and getting people discharged quicker.

Over 1,500 extra GPs recruited ‘to fix front door of the NHS’

New figures show over 1,503 extra GPs have been hired through new scheme since 1 October
Major recruitment boost comes after government removed red tape which made it difficult for surgeries to hire doctors
Increased GP capacity will help fix the front door of the NHS and increase appointments to bring back the family doctor
Milestone builds on Plan for Change’s progress, which has delivered two million appointments seven months early, and cut waiting lists by 193,000

New figures show an extra 1,503 GPs have been recruited since 1 October – thanks to government action.

The recruitment boost, part of the government’s Plan for Change will help to end the scandal of patients struggling to see a doctor – easing pressure on GPs and cutting waiting lists. Alongside changes to the GP contract for 2025-26, these additional GPs will help end the 8am scramble for appointments which so many patients currently endure every day.

When the government came into office, unnecessary red tape was preventing practices from hiring newly qualified GPs, meaning more than 1,000 were due to graduate into unemployment. At the same time, there were also 1,399 fewer fully qualified GPs than a decade prior, showing how years of underfunding and neglect had eroded GP services.

The government cut the red tape and invested an extra £82 million to allow networks of practices to hire the GPs, with the funding continuing past this year thanks to the extra funding announced at the Budget.

People in communities across England will be more readily able to receive the timely care they deserve, helping to shift healthcare from hospitals to the community.

Health and Social Care Secretary, Wes Streeting, said: “Rebuilding our broken NHS starts with fixing the front door. We inherited a ludicrous situation where patients couldn’t get a GP appointment, while GPs couldn’t get a job. By cutting red tape and investing more in our NHS, we have put an extra 1,503 GPs into general practice to deliver more appointments.

“The extra investment and reforms we have made will allow patients to book appointments more easily, to help bring back the family doctor and end the 8am scramble.

“It is only because of the necessary decisions we took to increase employer National Insurance that we are able to recruit more GPs and deliver better services for patients. The extra investment and reform this government is making, as part of its Plan for Change, will get the NHS back on its feet and make it fit for the future.”

Dr Amanda Doyle, National Director for Primary Care and Community Services, said: “I would like to thank the general practice teams that have employed significantly more than the 1,000 extra GPs promised to provide care for patients.

“Improving access to general practice is an NHS priority and GP teams are delivering 29 million appointments every month – up a fifth since before the pandemic.

“But we have more to do to make it easier for patients to see their local GP, so practice teams should continue to use this funding to best effect by recruiting more GPs, so more patients can be seen more quickly.”

The recruitment of an additional 1,503 GPs was made possible by the ‘tough but fair’ decisions the Chancellor took at the Budget to fix the foundations of the NHS, enabling the government to provide almost £26 billion to get the NHS back on its feet and make it fit for the future.

Thanks to these decisions, the government has already delivered over two million extra appointments since July, meeting its target seven months early, and brought the waiting list down by 193,000.

Last year, the department added GPs to the additional roles reimbursement scheme (ARRS) and provided extra funding, meaning that GPs could be recruited more quickly by primary care networks (PCNs).

The government has since provided the biggest boost to GP funding in years – an extra £889 million on top of the existing budget for general practice in 2025-26.

The investment comes alongside new reforms to modernise general practice. GP surgeries must now allow patients to request appointments online throughout working hours from October, freeing up the phones for those who want to book over the phone, and making it easier for practices to triage patients based on medical need. More patients will also be able to book appointments with their regular doctor if they choose to, to bring back the family doctor.

Cutting waiting times and improving access to health care for patients is one of the government’s top priorities in its Plan for Change which is driving forward reform of the health service to rebuild our NHS and improve living standards, which are growing at their fastest rate in two years.

Crack teams get patients off waiting lists at twice the speed

Sending top doctors into areas of highest economic inactivity in England is ‘busting through the backlog’

Targeted approach is cutting waiting lists twice as fast as rest of the country
Plans to roll scheme out further as government delivers on its Plan for Change

A new Labour government initiative to send top doctors to support hospital trusts in areas where more people are out of work and waiting for treatment is cutting waiting lists faster, new data shows.

In September, Health and Social Care Secretary Wes Streeting sent in crack teams spearheaded by top clinicians to NHS hospitals serving communities with high levels of economic inactivity. The teams support NHS trusts to go further and faster to improve care in these areas, where more people are neither employed nor actively seeking work, for reasons including ill health.

Latest data from October 2024 to January 2025 shows waiting lists in these areas have, on average, been reduced at more than double the rate of the rest of the country, falling 130% faster in areas where the government scheme is in action than the national average.

A total of 37,000 cases have been removed from the waiting lists in those 20 areas, averaging almost 2,000 patients per local trust.

The teams of leading clinicians introducing more productive ways of working to deliver more procedures, including running operating theatres like Formula One pit stops to cut down on wasted time between operations.

The scheme has delivered huge improvements in areas of high economic inactivity. They include:

The Northern Care Alliance & Manchester Foundation Trust – where a series of ‘super clinics’ with up to 100 patients being seen a day in one-stop appointments where patients can be assessed, diagnosed and put on the treatment pathway in one appointment. These include Employment Advisors on site to support patients with any barriers to returning to work. Those that require surgery are then booked to ‘high flow theatre’ lists such as those at the Trafford Elective Surgery Hub.
Warrington & Halton – which has run Super Clinics for Gynaecology delivered at weekends, with one-stop models reducing the need for follow up appointments.
East Lancs Hospitals Trust – which has focused on streamlining diagnostic pathways and increasing capacity for Echocardiography, or heart scans, reducing the waiting list for these from around 2700 patients to around 700 – with all of patients having their scan within 6 weeks.

Data shows the number of people unable to work due to long term sickness is at its highest since the 1990s. The number of adults economically inactive due to ill-health rose from 2.1m in July 2019 to a peak of 2.9m in October 2023. The decision to send the crack teams to these 20 trusts first was based on the government’s aim to get people back to health and back to work, helping to cut the welfare bill.

Following the success of the programme, the government has confirmed similar crack teams will be rolled out to additional providers this year to boost NHS productivity and cut waiting times further.

Health and Social Care Secretary Wes Streeting said: “The investment and reform this government has introduced has already cut NHS waiting lists by 193,000, but there is much more to do.

“By sending top doctors to provide targeted support to hospitals in the areas of highest economic inactivity, we are getting sick Brits back to health and back to work.

“I am determined to transform health and social care so it works better for patients – but also because I know that transformation can help drag our economy out of the sluggish productivity and poor growth of recent years.

“We have to get more out of the NHS for what we put in. By taking the best of the NHS to the rest of the NHS, reforming the way surgeries are running, we are cutting waiting lists twice as fast at no extra cost to the taxpayer.

“As we boost NHS productivity and deliver fundamental reform through our Plan for Change, you will see improvements across the service in the coming weeks and months.”

The new data comes after the Westminster government confirmed the abolition of NHS England, centralising the way that health care is delivered, cutting bureaucracy and improving care outcomes for patients up and down the country.

The government inherited waiting lists of over 7.6 million last July, and rising numbers of patients waiting months and years to get the treatment they need to get back to their jobs.

Thanks to immediate action taken by the government- including ending the strikes and investing more in the NHS – overall waiting lists have fallen for the last five months in a row, dropping by 193,000.

The targeted teams are the latest success delivered by the government as it continues its fundamental reform of the NHS through the Plan for Change.

Soon after taking office, it confirmed an extra £1.8 billion to deliver extra elective activity across the country.

This helped create an extra 2 million elective care appointments between July and November last year – delivering on the government’s manifesto pledge seven months early.

Other plans to increase elective care productivity and cut waiting lists include opening community diagnostic centres 12 hours a day, seven days a week, revolutionising the NHS app so patients can receive test results and book appointments, and increasing use of the independent sector to improve patient choice.

New funding to kickstart delivery of two million extra NHS appointments

Chancellor confirms the NHS will receive funding needed to deliver extra 40,000 elective appointments per week

Chancellor and Health Secretary confirm funding plans to increase elective appointments ahead of the Budget tomorrow.
New funding and reform puts the NHS on course to reduce waiting lists.
Additional capital investment will further support reduced waiting times, with £1.5bn for new surgical hubs and scanners, alongside £70 million for new radiotherapy machines.

Funding to support the delivery of an extra two million NHS operations, scans and appointments a year to significantly cut waiting lists across England has been announced by the Chancellor and Health Secretary today. This comes following over a decade of neglect and underinvestment of the NHS.

Ahead of her Budget on Wednesday, the Chancellor has confirmed that the NHS will receive the funding needed to deliver an extra 40,000 elective appointments per week, delivering on one of the Government’s First Steps in office to reduce waiting times in the NHS. This includes an additional £1.8bn the government has invested in elective activity this year since the July Statement.

This will be supported by a significant uplift of capital investment, with new capacity including surgical hubs and scanners, meaning thousands of additional procedures and millions of diagnostic tests across the country, alongside funding for new radiotherapy machines to improve cancer treatment.

In his recent independent investigation into the NHS in England, Lord Darzi highlighted that the NHS is in “critical condition”. Patients across England are waiting too long, with the waiting list at over 7.6 million in August. In the same month, over 280,000 had been waiting for an operation, scan or appointment for over a year.

Today’s announcement is an integral step in reducing the waiting list and puts the NHS on course to meet the commitment that 92% of people wait less than 18 weeks to start treatment in the NHS.

The Chancellor’s budget tomorrow will set out how this government will fix the foundations to deliver change, by fixing the NHS and rebuilding Britain, while ensuring working people don’t face higher taxes in their payslips.

It will focus on “investment, investment, investment” in order to get the economy moving again and demonstrate how this government will take the long-term decisions needed to grow the economy and restore the country’s public services.

Chancellor of the Exchequer Rachel Reeves said: “Our NHS is the lifeblood of Britain. It exemplifies public services at their best, there for us when we need it and free at the point of use, for everyone in this country.

“That’s why I am putting an end to the neglect and underinvestment it has seen for over a decade now.

“We will be known as the government that took the NHS from its worst crisis in its history, got it back on its feet again and made it fit for the bright future ahead of it.”

Health and Social Care Secretary Wes Streeting said: “Our NHS is broken, but it’s not beaten, and this Budget is the moment we start to fix it.

“The Chancellor is backing the NHS with new investment to cut waiting lists, which stand at an unacceptable 7.6 million today. Alongside extra funding, we’re sending crack teams of top surgeons to hospitals across the country, to reform how they run their surgeries, treat more patients, and make the money go further.”

Building an NHS fit for the future is one of this Government’s five priority missions; but it is clear that alongside sustainable investment, the NHS will need significant reform across the board to be truly transformed.

The Chancellor has therefore confirmed an ambitious reform programme across health and social care in England, including reforming the delivery of elective activity and patient pathways. Billions of pounds are set to be invested in technology and digital innovations across the NHS to boost productivity and unlock significant savings for the NHS in the long-term.

The funding comes after the Government last week launched ‘Change NHS: help build a health service fit for the future’, a national conversation to help develop the 10 Year Health Plan, which will set out our long-term vision for health and the path to delivering the three shifts to reform and transform health: hospital to community, analogue to digital, and sickness to prevention.

Starting this week, the NHS will help people back to health and back to work by sending teams of top clinicians to hospitals across the country to help roll out reforms to cut waiting lists in hospitals – which will start with those in areas of the highest economic inactivity.