Three Conversations: EVOC offers community support

Development Workshop – Community Led Support

Edinburgh Health and Social Care Partnership has recently begun work on the development of the Three Conversations model – which it is anticipated will reshape the way care and support are delivered across the city. Continue reading Three Conversations: EVOC offers community support

Eidyn Care at the double at national awards

Eidyn Care has been recognised as one of the leading home care providers in Scotland at a prestigious evening awards ceremony celebrating the best of the independent care at home and housing support sector.   Continue reading Eidyn Care at the double at national awards

Places available for tomorrow’s EVOC Thinkspace EIJB event

Wednesday 15th May: 8.30am – 1.30pm

City of Edinburgh Methodist Church, Nicholson Square

Edinburgh Voluntary Organisations’ Council (EVOC) is hosting an event to discuss the Edinburgh Health and Social Care Partnership’s incoming Strategic Plan. Continue reading Places available for tomorrow’s EVOC Thinkspace EIJB event

City consults on ‘new vision’ for health and social care

 ” … right care, at the right time, in the right place” – Cllr Ricky Henderson, Chair of Edinburgh Integration Joint Board.

Edinburgh Residents are being asked to comment on a “bold new vision” for way the city delivers health and social care services. The Edinburgh Integration Joint Board has launched an online consultation as it seeks feedback on its new draft Strategic Plan.

The high-level vision – which intends to rapidly influence the way services are delivered by the NHS and City of Edinburgh Council – proposes the creation of a bespoke ‘Edinburgh Model’ for collaborative health and social care, placing Edinburgh’s communities and citizens at its heart.

Developed in collaboration with patients and their families, voluntary groups and care workers, the draft plan seeks to tackle inequality and concentrate resources at a local community level rather than in hospital settings.

Through a range of measures, the strategy intends to create the right conditions for the EIJB’s existing systems to evolve over the next three years and beyond so that it can provide the city with a “radically more modern, inclusive and sustainable offering”.

Residents are being asked to what extent they agree with the vision and its aspirations which include developing a:

  • Person centred, patient first and ‘home first’ approach, working towards shifting the balance of care from acute services to the community through a change programme
  • Refreshed Edinburgh Offer, using a Three Conversations Model to support prevention and early intervention
  • Motivated, skilled and balanced workforce and an enhanced partnership with the voluntary and independent sectors to continue to tackle inequality
  • Care supported by the latest technology and a culture of continuous improvement, fostered by greater use of data and performance management
  • Working with the strengths of citizens and communities to make sure that age, disability, or health conditions are not barriers to living a safe and thriving life in Edinburgh.

Chair of the Edinburgh Integration Joint Board, Ricky Henderson, said: “At its heart, the strategic plan sets out our desire to support people to be well at home, and in their community, for as long as possible. Providing first class acute hospital care only when medical intervention is needed, and the right care, at the right time, in the right place.

“Age, disability or health conditions should not stop people living a safe and good life and so our approach aims to work with individuals and their carers to see what matters most to them and support them to reach their goals. Everyone also deserves to live as comfortably and independently as they can, and by working towards a ‘home first’ method, we hope to empower people and communities to make these choices where they can.

“To do this, we need input from everyone who is touched by health and social care services in Edinburgh and we need to work collaboratively with our partners to optimise available resources. I urge people to take part in the consultation and have their say.”

How can I take part in the consultation?

You can take part online through the consultation hub. A number of specific drop in events will also take place with staff, members of the third sector and EIJB stakeholders.

 

What is a ‘three conversation’ model’?

The Three Conversations Model is proving successful as an approach to health and social care and is expanding fast.

The conventional approach to care triages people, attempts to divert and connect the level of support required, and then too often makes people wait for an ‘assessment for services’.

To move away from the idea that the task is to process people, complete unwieldy documents and presume the need for formal services, the Three Conversations Model offers three clear and precise ways of interacting with people that focus on what matters to them.

It is a radically different approach which recognises the power of connecting people to the strengths and assets of community networks, and the necessity to work dynamically with people in crisis. It is focused on improving the experience of people and families needing support, and in so doing, improving the satisfaction, fulfilment and effectiveness of those working in the sector, whether they be health care professionals, volunteers or carers.

The Three Conversations Model not only improves the experience of service users but is popular with those working in the sector and can lead to a significant reduction in recurring funded support.

What is the Edinburgh Model?

Essentially, we believe people are experts in their own lives, so our aim is to work with individuals and their carers to identify what matters most to them and support them to reach their potential.

We will introduce the Edinburgh offer to redefine the services and support that we offer to Edinburgh’s people. It will concentrate on supporting and enabling people to be as independent as possible.

We will engage our citizens in a more active and collaborative way. People who find themselves needing our support will know how to engage with us and realistically what to expect from that relationship.

It will be an explicit statement of our intent and mutual expectations, with greater definition on the kind of contract we wish to have with Edinburgh’s citizens.

What is a ‘home first’ approach?

Under a Home First approach, Integration Joint Board staff would work closely with colleagues in the community and in social care to plan for a patient to return home from the first day they arrive.

Some patients may not need any help when they get home, but for those who do, Home First would make sure the right support is in place. Patients would be seen at home within hours and receive an assessment by a Home First Team, made up of community nurses, therapists and social care professionals.

Every patient would have a personal care plan and this may include therapy, goals, support for carers, any equipment they may need and self-help advice. It helps patients to get home quicker and helps them to lead independent lives, with the support they need.

More Edinburgh nominees for Scottish Care Awards

Rebecca McLennan (above) has been recognised as one of Scotland’s leading home care employees. She will be invited to a prestigious evening awards ceremony celebrating the best of the independent care at home and housing support sector.   Continue reading More Edinburgh nominees for Scottish Care Awards

Health of the Nation: Personalising Realistic Medicine

Healthcare professionals are being encouraged to deliver a more personalised approach to care by Chief Medical Officer Dr Catherine Calderwood, who has published her fourth annual report: Personalising Realistic Medicine Continue reading Health of the Nation: Personalising Realistic Medicine

Edinburgh to the fore in Scottish Care Awards

Eidyn Care has been recognised as one of the leading home care providers in Scotland. Members of the team will be invited to a prestigious evening awards ceremony celebrating the best of the independent care at home and housing support sector.  

The Edinburgh-based service has been nominated in the Provider of the Year category at the Scottish Care Awards 2019. This award celebrates an individual service that can demonstrate they are at the forefront of excellent care provision in Scotland.

The winner will be announced at an Awards Ceremony on 17 May at the Marriott Hotel in Glasgow. The Awards will be hosted by Michelle McManus, with over 400 people attending.

The Eidyn Care team were delighted to have been recognised. Director Andrew McLennan said: “The organisation was founded in 2016 and in a short time has firmly established itself as one of the leading providers of quality palliative care at home.

“We recognise that to achieve our number one priority of caring for our clients in the best possible manner, we must invest in our staff. We spend a significant amount of time developing and supporting our team and this has a knock-on impact of more contented staff, as well as positive outcomes for our clients receiving care.”

Also nominated is Edinburgh’s Laura Rose (below), who has been recognised as one of the leading home care employees in Scotland.  

The Community Care Assistant at Carrick Home Services, has been nominated in the Carer of the Year category at the Scottish Care Awards 2019. This award celebrates the significant role of carers in consistently providing a high-quality standard for people living at home, enabling independence and delivering person-centred care and support.

Laura said: “I am very surprised but thrilled and honoured to be chosen as a finalist in these prestigious awards.”  

Andrea Ramsay, Carrick Home Services Director, who made the nomination, said: “Laura has worked as a community carer for over 12 years. She gives her all, every day, to every client she meets. She ensures everyone is treated with dignity, respect, care and compassion. Her passion for caring is a way of life, not just a job. 

“We have a client with Motor Neurone Disease whose speech has deteriorated to the extent that they can no longer communicate. Laura, who taught herself sign language, has now passed this skill on to the client, who is less socially isolated as a result. She is the only one who can understand the client, including MND nurses and other specialists. She is a motivated woman with passion, enthusiasm and dedication for every client.”

The awards have been hailed a huge success in recognising individuals, teams and companies, who are delivering care at an incredibly high standard in an era of challenging budgets and within an increasingly demanding work environment.

The care awards will follow a full day conference with speakers including the Cabinet Secretary for Health & Sport, Jeane Freeman.

 

Ben Macpherson: recruitment of key workers under threat

Shortages of skilled workers in Scotland across key sectors of the economy such as health and social care will be made worse after Brexit, Migration Minister Ben Macpherson warned today. Continue reading Ben Macpherson: recruitment of key workers under threat

Integration of health and social care ‘progressing well’, says report

Work to ensure people get access to the health and social care services they need is progressing well but needs to happen faster, a joint report by the Scottish Government and COSLA has found. Continue reading Integration of health and social care ‘progressing well’, says report

EVOC Thinkspace event: EIJB Strategic Plan Question Time CANCELLED

The Quaker Meeting House | 7 Victoria Street | EH1 2JL Edinburgh | Wednesday, 6 February 2019 from 09:00 to 13:30 (GMT)

THE THINKSPACE EVENT HAS BEEN CANCELLED

The above meeting has been cancelled. EVOC said:

I am sorry to let you know that we will have to cancel next week’s ThinkSpace.

This ThinkSpace was originally arranged to coincide with the beginning of the EIJB’s official consultation period on the new Strategic Plan which was due to commence after the next EIJB board meeting on 8 February (next Friday).

EVOC has become aware that the time scales how now changed, and the production of the Strategic Plan for the next three years (2019-2022) will be delayed. It is our understanding that the current (2016-2019) Strategic Plan and associated directions are likely to be extended until June.

This means that the current draft strategic plans and commissioning plans that have been intermittently shared, and which some of you may have seen, will be further revised, presented in a new format and taken, along with directions, which will be costed and prioritised, to the EIJB meeting on 29 March 2019. It is likely that there will then be an official period of consultation following this meeting.

It was a difficult decision whether or not to cancel the upcoming meeting, as I am sure many of you would be keen to meet with the panel that had been scheduled. However, in light of the fact that we have no strategic plan to discuss, we cannot hold the proposed discussion around it.

We hope to be back in touch shortly with an official statement from Judith Proctor Chief Officer of EIJB, whom we have approached to clarify the position.

We will be re-scheduling the event, we will be in touch to confirm this asap.

The meeting details were:

Please join us at the Quaker Meeting House to review The Edinburgh Integration Joint Board’s Outline Strategic Plan (2019 – 2022). This event will be an opportunity to ask questions to members of the executive management team regarding the plan. Summaries of the outline plans will be available from EVOC’s website shortly.

This event is for third sector organisations only. There are limited tickets available for this meeting, please try where possible to book for one attendee per organisation. 

Panel members (subject to change)

Colin Briggs – Interim Chief Strategy and Performance Officer
Councillor Ricky Henderson – Pentlands Ward and Chair of the IJB
Moira Pringle – EIJB Chief Finance Officer
Tom Cowan – EIJB Head of Operations

Agenda 

9:00 – Arrival and registration
9:15 – 10:45 Introduction of the Strategic Plan, and opportunity for third sector organisations to split into tables with facilitators to plan questions to panel
11:00 – 12:30 Panel Q&A with executive management team
12:30 – 13:30 Lunch

Reserve your place