Study invites people to share their funeral experiences

The latest phase of a thought-provoking study into the role of the funeral in the grieving process is now underway and funeral directors, as well as anyone who has been involved in organising a funeral, can participate.

The study, known as ‘Funeral Experts by Experience’, is led by Dr Julie Rugg from the University of York and Dr Sarah Jones from Full Circle Funerals, an independent funeral director with four Yorkshire sites. The research is overseen by an expert panel including the National Society of Allied Independent Funeral Directors (SAIF), The Good Funeral Guide and the Institute of Cemetery and Crematorium Management (ICCM).

The research is open to people from all ethnic, cultural and religious or non-religious backgrounds who lost a loved one before the Covid-19 pandemic. This second phase of the study aims to reveal, analyse and process people’s ideas, concerns and expectations about how someone is physically cared for after they have died and the personal care given to the body.

Last year the organisations completed the first phase of the research which has since been presented at several funeral industry conferences and events. The study identified all the factors that bereaved people consistently said were important to them when arranging or attending a funeral.

Dr Julie Rugg said: “During our initial research, lots of the participants shared their opinions about how people are physically looked after once the funeral director has been called, as well as the level of contact with the body.

“This became a focal point and raised further important questions that we plan to explore further. We are now asking volunteers to share their experiences, views and possible recommendations about how funeral directors care for people who have died. In addition, we would like to invite funeral directors to contribute with their thoughts regarding care for people who have died, prior to the Covid-19 pandemic.”

Dr Sarah Jones added: “We have created an online questionnaire for funeral directors to complete and are asking anyone who has been involved in a funeral to share their experience and views with us, either during a short telephone interview or by videocall.

“We believe that understanding what bereaved people want, means the funeral industry as a whole can continue to improve the quality of funeral care services and this robust research and insight will help to set standards, training and future regulations.”

More information about the research, as well as the previous published report, is available at https://fullcirclefunerals.co.uk/learning-together/research/ and funeral directors wanting to participate will find the link to the survey there.

For further information visit www.fullcirclefunerals.co.uk

Co-op warns of pending grief pandemic across Edinburgh

  • Co-op Funeralcare estimates 9.7 million mourners have been denied the opportunity to say their last goodbye at their loved one’s funeral
  • With only 50% of funerals proceeding with restricted attendance over lockdown, Scotland ranks one of the highest in the UK for funerals that went ahead
  • Just 4% said that someone visiting them was the most comforting thing that someone did for them when experiencing a bereavement in Scotland
  • 59% of bereaved UK adults said lockdown had negatively impacted their grief process
  • A further 61% of bereaved UK adults, who have experienced a bereavement during lockdown, said that nothing has helped them to grieve

Co-op has released a report which reveals the devastating impact lockdown has had on Edinburgh’s ability to grieve and warns the region could yet face a grief pandemic.

An online YouGov survey, commissioned by the UK’s leading funeral provider Co-op Funeralcare, shows that in the weeks following the start of the UK’s lockdown on 23rd March, 50% of bereaved adults in Edinburgh have been denied their final farewell.

Although a necessary measure to protect our nation during the coronavirus pandemic, the restrictions on the number of funeral attendees mean that many have been unable to attend their loved one’s funeral, with some councils prohibiting any attendees at crematoriums and gravesides.

When asked about the most important way to say goodbye, 42% of UK adults chose being present when their loved one passes away, whilst 33% chose attending a funeral or memorial service. Sadly, in a bid to slow the spread of Covid-19, neither of these goodbyes have been an option for an estimated 243,000 bereaved families.

Funerals play an intrinsic part in the grieving process, and by being unable to attend, many have been unable to grieve the loss of their loved one. The survey revealed that37% of mourners have been unable to pay their respects by attending a funeral service, whilst 45% of people said the funeral went ahead, or will go ahead, with restricted attendance in person only.

A harrowing estimate of more than 133,000 bereaved families who have lost a loved one during lockdown said their grief process has been negatively affected by the restrictions in place, with over three fifths (61%) saying that nothing in particular has helped them to grieve. This inability to grieve at present means the nation could experience a prolonged period of mourning for months, or even years, to come.

David Collingwood, Director of Funerals at Co-op Funeralcare said: “A funeral provides a sense of closure for bereaved families and is very often the start of the grieving process.

“Sadly, the recent restrictions mean an estimated 243,000 bereaved families across the UK and thousands across Edinburgh have been denied the right to say goodbye to loved ones in the way they would have wished.

“We completely supported the need to introduce these restrictions at the beginning of the devasting Coronavirus pandemic in the UK. We had to make some tough but responsible decisions to protect our colleagues and clients, and to fulfil our social responsibility of slowing the spread of the disease.

“Tragically, we don’t yet know what the long-term psychological effects will be for families denied the last opportunity to say goodbye, so it is vital that we do everything possible to allow families and individuals to attend funerals, whilst always prioritising the health and safety of our communities.”

Co-op Foundation has partnered with Co-op Funeralcare to deliver grants of up to £10,000 for projects that help young people to support each other through bereavement.

Organisations can express their interest in the Co-op Foundation #iwill Fund  until 31 July. The funding will help build confidence, skills and a sense of belonging among young bereaved people, while helping them to make a long-term impact on their peers who have gone through similar experiences.

In Co-op Funeralcare’s Biggest Ever Survey in 2018, 81% of respondents said they hadn’t saved anything towards their funeral, and 8% admitted to experiencing financial hardship due to paying for the funeral of a loved one.

Co-op understands the impact financial worries can have on those trying to navigate the grieving process, so has extended the financial support available through its own Funeralcare Hardship Fund.

The fund which was launched in April as part of the Co-op Members Coronavirus Fundhas allowed Co-op’s 4.6 million members to donate their unspent existing member rewards. The Hardship Fund provides a grant of £250 to anyone[6] who is in financial hardship and arranging a funeral for a loved one who died as a result of coronavirus, or a coronavirus related illness.

Andy Langford, Cruse Bereavement Care Clinical Director said: “The coronavirus pandemic has meant it is an incredibly distressing time to be grieving, whenever your bereavement occurred.

“Many people have been grieving in isolation, unable to attend funerals, say goodbye, and be close to those they love. When you feel you have no control over how you can experience those last moments with someone, this can have a profound impact on the grieving process.”

Whilst grief itself is not a mental health problem, it can cause mental health problems for some of us. Co-op is working with its partners Mind, SAMH and Inspire to encourage those affected by grief to access support from bereavement charities before their mental health deteriorates.  

Stephen Buckley, Head of Information at Mind said: “The loss of a loved one during the pandemic is leaving many people struggling with grief. In most cases, grief is not a diagnosable mental health problem. It is absolutely normal that grief places strain on our everyday lives and it can take a long time to adapt to life after a loss.

“If you feel that your mental health is suffering following a bereavement beyond the stages of grief or if you have an existing mental health problem that is being worsened following a bereavement and you’re struggling to cope, it’s important to seek help, speak to a loved one, GP or contact a bereavement charity.”

For more information, please visit: https://www.coop.co.uk/funeralcare/nationinmourning