Study invites people to share their funeral experiences

The latest phase of a thought-provoking study into the role of the funeral in the grieving process is now underway and funeral directors, as well as anyone who has been involved in organising a funeral, can participate.

The study, known as ‘Funeral Experts by Experience’, is led by Dr Julie Rugg from the University of York and Dr Sarah Jones from Full Circle Funerals, an independent funeral director with four Yorkshire sites. The research is overseen by an expert panel including the National Society of Allied Independent Funeral Directors (SAIF), The Good Funeral Guide and the Institute of Cemetery and Crematorium Management (ICCM).

The research is open to people from all ethnic, cultural and religious or non-religious backgrounds who lost a loved one before the Covid-19 pandemic. This second phase of the study aims to reveal, analyse and process people’s ideas, concerns and expectations about how someone is physically cared for after they have died and the personal care given to the body.

Last year the organisations completed the first phase of the research which has since been presented at several funeral industry conferences and events. The study identified all the factors that bereaved people consistently said were important to them when arranging or attending a funeral.

Dr Julie Rugg said: “During our initial research, lots of the participants shared their opinions about how people are physically looked after once the funeral director has been called, as well as the level of contact with the body.

“This became a focal point and raised further important questions that we plan to explore further. We are now asking volunteers to share their experiences, views and possible recommendations about how funeral directors care for people who have died. In addition, we would like to invite funeral directors to contribute with their thoughts regarding care for people who have died, prior to the Covid-19 pandemic.”

Dr Sarah Jones added: “We have created an online questionnaire for funeral directors to complete and are asking anyone who has been involved in a funeral to share their experience and views with us, either during a short telephone interview or by videocall.

“We believe that understanding what bereaved people want, means the funeral industry as a whole can continue to improve the quality of funeral care services and this robust research and insight will help to set standards, training and future regulations.”

More information about the research, as well as the previous published report, is available at https://fullcirclefunerals.co.uk/learning-together/research/ and funeral directors wanting to participate will find the link to the survey there.

For further information visit www.fullcirclefunerals.co.uk