Cashless is killing tips

Over a third of Brits won’t tip via card due to lack of confidence it goes to the right person

A recent report from UK Finance has revealed the UK is another step closer towards becoming a cashless society as the number of payments made using notes and coins last year declined by more than a third.  

As more businesses decide to go cashless, this new move towards a fast-tracked cashless society is having devasting effects on the nations tipping habits, according to a new report. 

The 2021 Tipping Index commissioned by card payment specialist takepayments Limited, surveyed over 2,000 consumers to compare how tipping attitudes and behaviours have changed through the pandemic. 

The findings reveal that pre-pandemic, cash was the most favoured payment method for tipping (91%) as almost two thirds (64%) of those that tip this way said they felt more confident the tip would go directly to the person who served them. 

However as more businesses are no longer accepting cash, the research reveals less Brits are opting to carry cash as almost one in five (18%) said they no longer carry cash which they would usually leave as a tip. 

This new cashless movement is impacting tipping habits as one in four (23%) said they would only leave a tip if they had spare cash on them and one in four (24%) said they would specifically bring cash especially to tip.

Coronavirus and hygiene fears play a part in people tipping less too, as almost one in six (14%) said they are now less likely to leave cash as a tip due to hygiene or health reasons.

While almost three in ten Brits recognise tips are a big part of peoples income, more than a quarter (27%) state that while places no longer accept cash and only accept card payments, tipping isn’t always possible as Brits lack confidence that tips made by card payments go directly to the person who served them (35%). 

And for those Brits that do feel confident tipping on card, more than a third (35%) admit they leave a bigger tip when paying cash. 

Sandra Rowley at takepayments Limited said:  “While the sectors which commonly involve tipping can finally re-open, the professions who rely on tips to top up their income are unfortunately continuing to struggle due to the nation’s lack of knowledge around tips and card payments. 

“There is a misconception around card payments and tipping which needs to be highlighted as businesses are able to separate tips from the cost of services when taking card payments.

“The government is set to announce a new proposal for a Tipping Bill next month which will hopefully give the public more knowledge around workers rights and tips, as well as instil confidence around tipping on card.” 

The full findings of the takepayments 2021 Tipping Point Report are available to view here. 

Chancellor hails Scotland’s pivotal role in future of UK economy

  • The Chancellor will visit Scotland today (29 July 2021) to meet people and firms supported by the UK Government’s Plan for Jobs throughout the pandemic.
  • In advance of the trip, Rishi Sunak hailed the economic strength of the Union and said Scotland’s “innovation and ingenuity” would be key in powering the UK’s future global economy;
  • He will meet firms in sectors ranging from tech to tourism and see how Scotland is helping drive the UK’s transition to net zero ahead of the COP26 summit in Glasgow later this year.

The Chancellor has hailed the economic strength of the union ahead of a visit to Scotland where he will see first hand how the UK Government’s Plan for Jobs has supported businesses and families during the pandemic.

Rishi Sunak will meet Scottish businesses and individuals in Edinburgh, Glasgow and Fife to discuss how they are recovering from the crisis and find out more about the ways Scottish firms are creating jobs and playing a key role in the UK’s green recovery.

Ahead of the visit, he hailed the economic strength of the union and said Scotland’s “innovation and ingenuity” would be key in powering the UK’s future global economy.

Chancellor of the Exchequer, Rishi Sunak said: “We’ve come through this pandemic as one United Kingdom – with our Plan for Jobs supporting one in three jobs and tens of thousands of businesses across Scotland.

“Thanks to the strength of our Union we’ve deployed the fastest vaccination rollout in Europe and our economy is rebounding faster than expected.

“It’s vital this continues, and Scotland’s innovation and ingenuity will be key in creating jobs, powering our growth and driving a green recovery.”

Since the start of the pandemic the UK government has delivered one of the world’s most generous packages to support, create and protect jobs across the UK.

In Scotland one in three jobs have been supported through the pandemic, over 900,000 people in Scotland were furloughed, more than 90,000 businesses have received loans and £1,535 billion has been paid in self-employment support.

People in Scotland are benefitting from the UK Government’s Plan for Jobs – the Kickstart scheme is already helping thousands of 16-24-year-olds into work, Job Entry Targeted Support (JETS) Scotland is providing up to six months of targeted support and 13,500 new Work Coaches have been recruited across Great Britain to give tailored support to people out of work.

On today’s visit, the Chancellor will travel to a number of businesses – both small and large – to meet business owners and furloughed employees who have returned to work after their jobs were protected through the UK-wide scheme.

With just under 100 days until the COP26 summit in Glasgow, he will also see how Scotland is harnessing the power of offshore wind, a sector which supports 2,800 jobs in Scotland and is key in helping the whole of the UK reach our climate goals.

The Chancellor will also meet representatives of Scotland’s financial services sector to thank them for keeping call centres and branches open over the pandemic as well as distributing billions of pounds through UK government loan schemes.

He will discuss his vision for the future of financial services – a sector which accounts for 153,000 jobs in Scotland (financial and professional related services).

He will also see how Scotland’s culture sector is preparing for the summer ahead, as it looks forward to welcoming back locals and tourists who wish to revel in Scotland’s rich cultural heritage.

Edinburgh’s Maison Sport secures Future Fund investment

Game-changing ski instructor platform Maison Sport is among only a handful of travel businesses to secure finance from the UK Government’s Future Fund.

The trio behind the innovative tech start-up, which connects skiers and snowboarders with some of Europe’s best instructors, set out to apply for the funding support in May 2020, at the height of the pandemic, when the scheme launched.

With the travel sector hit hard by the impacts of Covid-19, Maison Sport felt the effects of closures at countless resorts across Europe and ski holidays cancelled for many.  The funding has given the tech start-up a much-needed financial boost, allowing the platform to continue to support independent instructors across Europe.

The Future Fund – developed by government and delivered by the British Business Bank – was established to support the UK’s innovative businesses affected by Covid-19. It was created for businesses unable to access other government business support programmes, due to being pre-revenue or pre-profit and typically reliant on equity investment. 

With a third-party investor willing to support the growth and ambitions of Maison Sport, the trio of founders were able to apply for the convertible loan which saw the government match their investor funds.

It is the latest success in Maison Sport’s fundraising drive to ensure the business survives and thrives through the pandemic.  

Over the past six months, the business has secured further funds from their existing advisory board members Kevin Byrne, Founder of Checkatrade.com and serial entrepreneur Lorenz Bogaert, as well as new investor, Gareth Williams, Co-Founder of Skyscanner. This will enable Maison Sport’s expansion into new markets globally and will help to grow their impressive international portfolio of instructors and customers.

Started by three former ski champions – brothers Nick and Olly Robinson and Aaron Tipping – Maison Sport has more than doubled the number of instructors in its marketplace throughout the pandemic. It is currently represented in more than 350 resorts, with over 1,200 qualified instructors across France, Switzerland, Italy and Austria.

The aim now is to expand into four new markets this year – Scotland, Norway, Sweden and Japan – with plans to move into Asia and South America next year.

Founder and CEO Nick Robinson says: “We’ve worked so hard to remain positive and ambitious over this past year or so. The Future Fund initiative has really given us a boost to move on to the next level.

“As the only platform dedicated to independent instructors, we’re really optimistic about the way Maison Sport is evolving and we’re looking forward to spreading our vision globally.”

Future Fund, delivered by the British Business Bank, has allowed companies to apply for a convertible loan with private investors at least matching the government investment. 

For more information visit www.maisonsport.com

Investor confidence returning, says new research

Confidence levels are up, Millennials make their mark and interest in ethical investing hits new highs

Confidence levels amongst UK investors have risen 20 points (62 – 82) in the last 12 months according to new research amongst 1100 UK investors (£10k+).

The Investor Index, now in its second year, is conducted jointly by London-based communications agency AML Group and research agency The Nursery Research and Planning and was launched in April 2020 to assess the immediate impact of Covid 19 on investors and the UK investment marketplace.

The first report of its kind to provide an objective overview of the industry based on hard data,the study was welcomed as a barometer of post-Covid investor behaviours.

“57% of UK investors have changed their investment strategy since the pandemic started”

One year on, and still in the grip of the pandemic, the 2021 study has revealed some significant changes and ‘recalibrations’ amongst investors.

Confidence returns – but not to pre-pandemic levels

Over the past 12 months, confidence levels have risen most amongst older investors (55+) up 30 points (54 – 84), investors that are retired up 27 points (57 – 84), those that use financial advisers up 31 points (65 – 96) and investors with a portfolio of £200k+ – up 38 points (55 – 93).

The study has also revealed a disparity in gender confidence levels – with men indicating a 25 point rise over the last 12 months (61- 86) compared to a rise in confidence levels of just 10 points among female investors (65 – 75).

However whilst the results are cause for some degree of optimism – investor confidence levels are still 18 points down from pre-Covid levels.

Gen Z/Millennials Vs Baby Boomers – the emerging generational divide

10% of UK investors have started investing since the pandemic began – and of those new investors three-quarters (74%) are under 35s.

It’s a changing landscape with the younger investor bringing different attitudes and priorities to the investor table.

89% of under 35s have changed their investment strategy over the last year vs. 31% of 55+ investors. Younger investors are also increasingly looking to ESG products – with 27% including responsible investments in their portfolio compared to only 4% of investors aged 55 and older. Younger investors are also more focused on the long game – with 30% looking to longer term investments compared to 8% of investors 55+.

When it comes to investment decisions, younger investors are increasingly turning to family (40%), banks (30%) and friends (27%) for advice.

It’s a gift – investors demonstrate a change of attitude

57% of UK investors have changed their investment strategy since the pandemic started – with a focus on products offering ‘long term growth’ (46%) over ‘short term growth’ (30%).

Investors are increasingly concerned about their children’s financial security. 70% of investors are aware of the £3,000 wealth transfer allowance with 38% having given £500 or more over the last 12 months – with children the biggest recipients (72%). Indeed the average amount gifted in 2020 was £8087 compared to £5421 pre pandemic (2019) – a 49% increase and a clear indicator of the want for investors to safeguard futures for loved ones.

How invested is the UK investor in Responsible Investing?

Investors feel that ethical/socially responsible financial products are more important now than at the same time last year – up 9 percentage points (23% – 32%) with three in ten of those surveyed stating that they believe that these products will be more important in the future – up six percentage points (24% – 30%).

However despite investors acknowledging the importance of ESG/RI there is a continuing perception, despite contrary evidence, that it carries a performance penalty with investors ‘prioritising financial security over wider ethical considerations’ – up five percentage points (23% – 28%).

Younger investors look to DIY platforms

Since the start of the pandemic in March 2020, four in ten investors under 35 (39%) have invested more with DIY platforms – compared to just 14% of 55+. And while the younger investor has indicated a ‘happy to do it myself’ attitude regarding financial planning and investments they are less confident when it comes to their feelings about the industry. Just under one-third of under 35s (29%) are confident markets will bounce back compared to more than half (52%) of investors aged 55+.

Perhaps predictably, younger investors are more tapped into trends and news stories connected to investing.

39% of under 35s cited an awareness of the growth in DIY platforms with 44% familiar with the story around Reddit users driving up the share price of Game Stop and 31% aware of the rise in silver prices. Investors aged 55+ recorded significantly lower awareness across all trends.

Top 10 nine findings:

1. Investor confidence levels (overall index score) – 82 (up 20 points)

2. Confidence levels amongst men – 86 (up 25 points)

3. Confidence levels amongst women – 75 (up 10 points)

4. Confidence levels amongst under 35s – 74 (up 4 points)

5. Percentage of investors who have increased amounts invested since Covid-19 – 36%

6. Changed Investment strategy since the start of the pandemic – 57%

7. Ethical products considered more important now – 32% (up 9 percentage points)

8. Percentage of all new investors (in the last 12 months) that are women – 63%

9. Under 35s who have increased DIY investments since Covid – 39%

METHODOLOGY: 1,100 nationally representative interviews were conducted online in April 2021 from an adult sample with £10,000+ of investments. Respondents were recruited from Dynata’s online access panels. 7 in-depth interviews were conducted with a mix of IFAs and Wealth Managers – also in April 2021.

Extra £14.5 billion for Scotland since start of Covid-19 pandemic

Scotland has benefitted from £14.5 billion of UK government funding to the devolved administrations, figures released today by the Treasury show.

The annual publication of the Block Grant Transparency shows that since the start of the Covid-19 pandemic the Scottish Government has received an additional £14.5 billion, the Welsh Government an additional £8.6 billion and the Northern Ireland Executive an additional £5.0 billion.

This funding has enabled the Scottish Government to provide support to individuals, businesses and public services across Scotland in response to Covid-19 and will continue to support the recovery through 2021-22.

This comes as part of the unprecedented package of support for the whole of the UK throughout the pandemic, with £352 billion spent right across the UK on Covid-19 measures.

In Scotland this included protecting more than 900,000 jobs through the furlough scheme, £294 million in self-employment support, help for businesses and the procurement of vaccines.

Chief Secretary to the Treasury Steve Barclay said: “The UK government is fully committed to strengthening the Union and making sure Scotland has the funding needed to get through this pandemic, with £14.5 billion of additional spending over the last year.

“We’ve protected more than a million Scottish jobs and businesses with furlough and support schemes, our vaccine rollout is unlocking the economy, and our Plan for Jobs is levelling up opportunity and helping us build back better across the UK.”

Scottish Secretary Alister Jack said: “From the very start of the pandemic, the UK Government has taken unprecedented action to help people and businesses right across the country.

“That includes our furlough scheme, support for self-employed people, help for businesses, and the hugely successful UK-wide vaccine programmes.

“On top of this direct support, the UK Government has provided an additional £14.5 billion of funding for the Scottish Government. 

“This extensive support, which now enables us to look towards recovery, shows how Scotland benefits from being part of a strong United Kingdom. Never has the value of the Union been more important or more apparent.”

The UK government’s Plan for Jobs is helping to support, create and protect jobs across the UK.

The Kickstart scheme is already helping thousands of 16-24 year-olds into work, JETS Scotland is providing up to six months of targeted support and 13,500 new Work Coaches have been recruited to give tailored support to people out of work.

Which?: Some banks leaving customers exposed to scammers

Some banks can and should be doing more to protect their customers from criminals trying to steal sensitive information, Which? research has found. 

With the last year seeing an increase in scams, many consumers will expect that the companies they deal with in their everyday lives are doing everything they can to protect them.

However, a new Which? investigation has found that some banks are failing to use all the tools available to them to combat scammers, leaving weaknesses in their security systems that scammers could exploit. 

The consumer champion looked into what protections banks were putting in place to protect their customers from receiving fraudulent emails, SMS messages and phone calls.

These so-called phishing attacks are worryingly common. Scammers send legitimate-looking messages that are designed to tempt people into divulging sensitive information, such as bank account details, usernames or passwords.

Phishing scams may try to imitate (or ‘spoof’) banks’ genuine email addresses or domains, sometimes by making slight changes – for instance, by changing ‘.co.uk’ to ‘.com’. 

Banks should be implementing a system that protects web addresses they own or use – known as ‘domain-based message authentication, reporting and conformance’ (DMARC) – to prevent spoofing attacks.

Banks can use DMARC to tell email providers how to handle the unauthorised use of their domains. 

The process of introducing DMARC is frequently done gradually: by initially setting records to ‘none’ (a monitoring phase where no action is taken if DMARC checks fail) before working towards ‘quarantine’ (which moves emails to junk/spam if they fail the checks) and ultimately, a policy of ‘reject’ (which blocks all emails that fail the checks). 

When Which? asked security experts at technology company 6point6 in April to check whether banks offered this protection, some banks were falling short. 

At the time of the investigation, the Bank of Ireland and Agricultural Mortgage Corporation – a wholly owned subsidiary of Lloyds Banking Group – had not yet introduced DMARC.

This could have allowed scammers to forge their email address and send messages that would appear indistinguishable from genuine ones from their bank. Both have since taken action to resolve this. 

The investigation also found that Nationwide, TSB and Virgin Money – nationwide.co.uk, tsb.co.uk and virginmoney.com, respectively – had not set their policies to ‘reject’ all emails that fail DMARC checks. TSB and Virgin Money told the consumer champion that they are working towards this. 

Nationwide said it has security features to protect against spoofing and will ‘look at ways to improve email security, including future enhancements to DMARC security.’ 

The investigation also uncovered that The Co-operative Bank, First Direct, Starling and Tesco Bank had no DMARC system in place for their alternative domains, but did for their primary domains.  

Although The Co-operative Bank has protected its ‘co-operativebank.co.uk’ email address, there are no DMARC records for ‘co-operative.co.uk’ and ‘coop.co.uk’ – two domains that are owned by The Co-operative Group, a separate company not associated with the bank – making them vulnerable to scammers who could pose as The Co-operative Bank using alternative email addresses. 

Since the investigation, Starling and Tesco Bank have now applied DMARC to alternative domains, starlingbank.co.uk and tescobank.co.uk, respectively.

First Direct and The Co-operative Bank told Which? they are reviewing the inclusion of their alternative domains – firstdirect.co.uk and co-operativebank.com – within their existing DMARC policies.

While banks are further ahead than other industries when it comes to implementing DMARC, Which? believes that it is often too hard for customers to tell the difference between a phishing email and genuine communication from banks due to inconsistent practices across the industry. 

This is particularly concerning amid a worrying culture of banks blaming victims for falling for scammers’ tricks, despite their heightened sophistication. This means people often face a lottery to get their money reimbursed under the industry’s voluntary bank transfer scams code.

Which? is calling for all banks to implement DMARC and configure it correctly, setting their policies to ‘reject’, meaning email providers should block any emails that fail these checks. 

Banks should also be clamping down on number spoofing, which involves scammers manipulating caller IDs to mimic the phone numbers of legitimate organisations. To tackle this, Ofcom worked with the banking industry body UK Finance to identify a list of ‘do not originate’ (DNO) numbers – numbers that are never used for outbound calls. 

Most banks had signed up to the scheme at the time of the investigation, apart from The Co-operative Bank and Nationwide – although both have since told Which? they plan to join.

Banks can also protect their SMS headers – the name or number a text message appears to come from – against spoofing by registering with the SMS SenderID Protection Registry run by the Mobile Ecosystem Forum. 

The consumer champion believes that if banks did not include weblinks or phone numbers in their official SMS communications – sensitive information that is prone to spoofing – consumers could feel more secure and be able to spot scams more easily. 

Which? is working on a best practice guide for businesses to help raise standards of SMS communications and bring greater consistency to how they protect consumers. 

Jenny Ross, Which? Money Editor, said: “It has never been harder for people to know whether they’re receiving genuine communications from their bank, or being tricked – so it is crucial that banks take every measure to protect their customers from these devastating scams. 

“These include implementing email scam protections properly and no longer putting phone numbers and links in messages, to ensure customers feel safe and can bank with confidence.”

15% of owner-managed businesses are still in survival mode

“11% reported that it is likely they will have to make redundancies in the next 3-6 months putting a potential 1.85 million jobs at risk across the UK”

Owner managed businesses coming out of the third lockdown are still struggling with the impact of Covid-19 and an uncertain economic outlook, according to the Association of Practising Accountants (APA):

  • 11% reported that it is likely they will have to make redundancies in the next 3-6 months putting a potential 1.85 million jobs at risk across the UK
  • 24% reported a negative or very negative impact on their business since the UK left the EU
  • 53% of respondents identified uncertain trading conditions as their biggest single challenge
  • 15% cited Brexit supply chain issues as their single biggest challenge

Nonetheless:

  • 84% of respondents reported that they were either confident or somewhat confident that they would be able to access the finance that they needed over the next 6 months with anecdotal evidence suggesting that the major banks were continuing to lend
  • Longer term 54% were more positive about their economic prospects outside the EU while 46% were less positive

The research among 435 owner managed businesses across the UK was carried out between April and May by the APA, a network of 17 leading business advisory firms who represent over 14,000 of these businesses.

Commenting on the findings APA Chairman Martin Muirhead said: “What is clear from our research is that a significant minority of owner managed businesses who have managed to pull through the last 12 months are still in survival mode with uncertain trading conditions being the biggest concern to a majority.

“Nonetheless there is also evidence to suggest that those businesses that have managed to weather the impact of Covid-19 are now more resilient and that existing and proposed Government support measures have generally been well received.

“Over the coming months it is vital that Government maintains a flexible and targeted approach to business support focusing resource on those sectors where there is the greatest need. Owner managed businesses form the backbone of the UK economy and need continued, targeted support as we emerge from this third lockdown.”

Council allocates additional cash

City councillors have agreed options for investing around £21m in one-off additional funding. 

In February, the Council set a balanced budget for 2021/22, addressing and shaped by the key priorities of the Council Business Plan – tackling poverty, promoting sustainability and enhancing residents’ wellbeing.

Following confirmation by the Scottish Government of additional funding for local authorities and, after making provision for the anticipated on-going financial impacts of the pandemic over the next two years, Council officers identified up to £21m which could be made available to address budget pressures, anticipated shortfalls in savings delivery and other member priorities in 2021/22 and 2022/23.

At yesterday’s meeting of the Full Council, political groups on the Council put forward and debated motions outlining their proposals for directing these monies. The motion by the SNP-Labour ‘Capital Coalition’ was carried, meaning the £21m will be invested as below. 

Councillor Rob Munn, Finance and Resources Convener, said: “When our Council budget was agreed in February, the final local government settlement was not known in full. At the time we set a prudent Budget in the knowledge that we would have other decisions to make following clarification of the final settlement. 

“That final settlement was more than we had anticipated and I’m very pleased that we’ve been able to agree these investments in Council today, helping us to meet our commitments and to ensure that we address poverty, well-being and the climate challenge.”

Councillor Joan Griffiths, Finance and Resources Vice Convener, said: “The Covid19 pandemic has had a very significant impact on local government budgets so it’s very welcome to be able to invest more money now towards our core priorities for Edinburgh.

“The proposals now approved will give a real boost to our work to achieve our core ambitions for the Capital – tackling poverty and inequality, boosting sustainability and enhancing wellbeing for everyone who calls the city home.

“I particularly welcome our decision to invest £250,000 in a fund to support carers after the extremely challenging time they’ve faced during the pandemic, as well as our £600,000 investment in prevention services and community engagement to support residents at risk of poverty.”

AGREED INVESTMENT OPTIONS:

Roads and Pavements Infrastructure – recognising the impact of prolonged winter weather the Council will invest an additional £2m extra in repairs to the roads and pavements network including local residential areas and an extra £4m to improve surface condition for all users – those walking, wheeling, cycling, using public transport and motorists.

Street Cleaning and gritting – we will invest £300k to improve both street cleansing operations and winter gritting making our streets cleaner and safer.

Communal Bins – £1.1 million in this programme to improve organisation and capacity in communal bins across the city, bringing forward investment to improve the service and address the funding shortfall in delivering the programme in full.

Public Conveniences – the £450,000 Council has already approved to invest will ensure a temporary network of public conveniences at key locations, meeting accessibility needs in premier parks and other locations where people need facilities.

Estate Energy Reduction – a further £500,000 to improve Council estate carbon performance to meet the climate challenge by identifying shovel-ready projects.

Carbon net zero engagement – £700,000 to take forward citizen communication and engagement to bring about behaviour change assisting the city in reaching carbon net zero target.

EV Infrastructure – £250,000 to expand EV charging infrastructure for the Council’s own fleet, ensuring that the Council leads by example by making our vehicle fleet carbon zero.

Up Recycling – £200,000 to improve the Council’s recycling performance.

20-minute neighbourhoods – £500,000 to drive forward the delivery of 20-minute neighbourhoods, making it easier for people to get to and access the services they need in their community.

Food Growing – £130,000 to be invested, recognising the increase in demand for local food growing opportunities. This is investment to expand provision.

Looked after Children – recognising the pressures of out of authority placement, the Council will invest £1.5m to improve the service and help ensure vulnerable children are accommodated in authority wherever possible.

Children & Families Development officers – £124,000 to provide service for disabled children in terms of holiday provision and positive destinations.

Carers’ Recovery Fund – recognising the extra challenge for carers during the pandemic, the Council will invest £250k in a fund providing additional support to carers 

Edinburgh Summer Festivals – £300,000 to support resumption of festivals this summer including support for local community festivals

Books for libraries – £50,000 increase in this year’s allocation for new books in our libraries, improving choice and service to Edinburgh residents

Embedding Prevention and Community Engagement – £600,000 investment to improve delivery of prevention services through empowering frontline staff to co-produce service redesign across departments, reform current practice, and create a preventative service and community engagement model and develop a plan for wider roll out.

Diversity and inclusion – £100,000 to accelerate and embed the Council’s diversity and inclusion strategy, including training and development training

Taxi and Licence enforcement – £160,000 to meet demand and ensure robust enforcement.

Edinburgh Integration Joint Board – £2.5m funding to EIJB to address base budget pressures for social care.

Independent inquiries – £400,000 funding for these inquiries to bring them to their conclusion.

Place fees and charges reduced income – £559,000 to address issues with reduced income due to the Covid-19 pandemic changing behaviours and the impact on fees and charges.

Home to School Travel Demand – £600,000 to meet demand in this service while working to reshape and achieve savings.

Development and Business Services Loss of Income – invest £187,000 to cover loss of Planning, Building Services and Regulatory Services income.

Early Years Deferral – The Council will allocate up to £270,000 over the full academic year (two financial years) to offer the 40 nursery children who applied for deferral and were not among the 66 approved through application of appeal a funded place for another year due to lost time through COVID-related nursery closures.

All Ability Bike –  Work is ongoing to find a solution to ensure the service is still available and the Council is investing £71,000 to help facilitate this and ensure transport is inclusive.

In addition to these investments, further funding has been set aside to address the following:

Edinburgh Bike Hire Scheme – the approved Coalition motion states: “We recognise the popularity of the current scheme and seek to continue with a cost-effective and robust scheme fit for the future.”

Trams Concessionary travel – the approved Coalition motion states:  “Trams contribute to Edinburgh’s clean air and net zero strategy and will continue to press the Scottish Government to recognise this in its concessionary travel funding. We will continue dialogue with the Scottish Government on delivering free tram journeys for young people on the same terms as bus travel as we feel an integrated public transport system is key to Edinburgh’s future. If this is unfunded at a national level, we will look into the possibility of expanding free provision to young people in Edinburgh subject to affordability.”

Homelessness – the approved Coalition motion states: “We recognise the pressure on the service in the past year due to Covid and that pressures are expected to exceed the additional £10m allocated in February’s budget. We also recognise that should legislative protections change as restrictions ease, there may be a requirement for even further resources to improve outcomes for temporary homeless accommodation. We will continue to make the case for additional resources equivalent to those allocated to other local authorities for homelessness support from IBJ budgets. Following that process and depending on in-year position due to service demand, we will agree that left over monies can be used to meet the required supply to get the outcomes right for people finding themselves at risk of homelessness.”

Employability for disabled people – the approved Coalition motion states: “to plug the gap left by the loss of the European Social Fund due to Brexit and the lack of a direct replacement fund from the UK government”

Councillors to allocate additional £20 million funding windfall

An update to the budget framework is under way at the Council after the publication of a report outlining a range of proposals for investing approximately £20m of one-off additional revenue funding.

The report will be considered by the Council’s Finance & Resources Committee at their meeting on Thursday before being referred to Full Council on Thursday 27 May, when political groups are expected to submit motions setting out their proposals for investment.

In February, the Council set a balanced budget for 2021/22, addressing and shaped by the key priorities of the Council Business Plan – tackling poverty, promoting sustainability and enhancing residents’ wellbeing.

Following confirmation by the Scottish Government of additional funding for local authorities and, after making provision for the anticipated on-going financial impacts of the pandemic over the next two years, Council officers have now identified up to £20.15m which could be made available to address budget pressures, anticipated shortfalls in savings delivery and other member priorities in 2021/22 and 2022/23.

Finance and Resources Convener Councillor Rob Munn said: “We were very pleased to have been able to set a balanced budget back in February despite the ongoing challenges and pressures brought about by the Covid19 pandemic.

“It’s welcome, therefore, to now have this opportunity to invest further in this financial year and the next and I’m looking forward to a thorough and, I hope, constructive debate among elected members over the next couple of weeks on the best ways to direct this funding.

“Ultimately, we want to ensure we’re targeting the extra investment in line with our core priorities and the services most valued by the people of Edinburgh.

Finance and Resources Vice Convener Councillor Joan Griffiths said: “I’m sure this opportunity to collectively agree priorities for investing this funding will be unanimously welcomed across the chamber.

“Committee will have its say on 20 May first of all and thereafter it’s over to the full complement of Councillors to arrive at a set of agreed spending options which support our priorities – tackling poverty and inequality, boosting sustainability and enhancing wellbeing in the city.

“I’m confident we’ll be able to approve a revised budget framework that takes Edinburgh forward positively.”

Scots to lose £42.6million to online fraud

  • Scots expect to lose a staggering £42.6million to online fraud, with 13% of Scots expecting to become a financial victim losing an average of £600
  • Although 13% of Scots expect to lose money to online fraud in the future, the average they expect to lose is the lowest in the entire UK at just £600, compared to the UK average of £1,574.
  • Over half of Scots (54%) admit to using easy to guess personal information in their secure online passwords, with 14% using their birthday, and almost one in five (18%) admitting to including their pet’s name. 
  • Scots should ‘paws for thought’ with one in five admitting to using their beloved pet’s name as their supposedly secure passwords. 
  • Two thirds (66%) of Scots confess to sharing personal information, passwords and memorable words publicly on social media, without realising the risk they put themselves at.
  • Scots are amongst the most security conscious in the UK, with 59% saying they would change their password after a single breach had been detected, compared to a UK average of just 53%

ClearScore, the UK’s leading free credit score and credit marketplace, has launched ClearScore Protect Plus, offering round-the-clock online identity protection and fraud defence, alongside nationally representative research revealing that Brits expect to lose a staggering £15.7billion in the future due to online fraud.

With a first-to-market personalised security score, Protect Plus Cover and access to a dedicated fraud support manager if you do become a victim of fraud, ClearScore Protect Plus offers peace of mind, helping you to get ahead of fraudsters and stay ahead.

With Covid-19 restrictions beginning to ease and life beginning to feel a little more normal, fraudsters are preparing to take advantage as Britons begin planning to spend more freely in a post-lockdown era.

With the Bank of England governor Andrew Bailey predicting a post-covid spending binge, 65% of people have said that they are waiting for the Covid-19 crisis to ease before making big spending commitments.

Whilst planning their post-covid purchases, it seems people are also preparing to become the victim of an expected surge in online identity theft, with the average Brit expecting to lose an astonishing £1,574 to online fraud. With 15% anticipating losing money in the future, online fraud is predicted to cost the UK £15.7billion.

However, in spite of the large numbers of people who believe they’ll be a future victim of fraud, there is a disconnect between expectation and reality. Whilst the majority (53%) believe that they would change their password after one security breach being detected, internal data from ClearScore demonstrates that in reality, a staggering 94% of people take no action after a password breach has been flagged.

Worryingly, over half of people (55%) admit to using easy-to-guess personal information in their supposedly secure online passwords, with one in ten including their name, 9% their children’s name, 12% their birthday, and 17% including pet’s names in passwords.

With such a high proportion admitting to using easy-to-remember, but less secure, personal information in their online passwords, a staggering two-thirds (66%) confess to posting their secure personal information, including passwords and memorable words publicly on social media. Combined, these two traits make Brits a hacker’s dream. 

ClearScore Protect Plus provides round-the-clock identity protection, using advanced web scanning to find breaches of your personal data on the dark web and beyond. Searching for instances where passwords, email addresses, phone numbers and your date of birth might have been shared by fraudsters.

With daily credit report monitoring, users will receive instant alerts both when personal information or a password breach is detected, along with any upcoming changes to a credit report, so unexpected activity can be checked and verified instantly.  

ClearScore Protect Plus features include: 

  • Dark web scanning for passwords, breaches and personal information
  • Deep web scanning passwords, breaches and personal information including phone numbers, home addresses and date of birth
  • Credit report alerts in case of any unexpected activity on your report
  • Security tips and tailored actions in the event of a breach being detected
  • Personalised first-to-market security score out of 1000 to help you understand your personal risk of identity fraud
  • Dedicated fraud case manager  to help you get back on track step-by-step if you ever do become the victim of fraud 
  • Protect Plus Cover including access to a specialist team who’ll help replace lost or stolen cards on your behalf, up to £200 towards replacing a stolen passport or driving license, and expert help to resolve cybersecurity issues
  • Credit freezing as standard if you believe you’ve been the victim of fraud, meaning anyone taking credit out in your name must provide extra documentation (such as a passports or driving licence)

CEO and Co-founder of ClearScore, Justin Basini says, “Since launching ClearScore Protect in April 2020, we have helped over 2.6million people protect themselves from online fraud.

“The launch of ClearScore Protect Plus supercharges that level of protection, providing people with a complete round-the-clock support package, from identification of instances of fraud, to supporting you in improving your online security, to helping you deal with the fallout of any instances of password breaches or identity fraud.

“Having fallen victim to identity theft myself, I understand how it can impact a person’s financial and mental well-being, and ClearScore Protect Plus is here to give personal and tailored support to ensure your online security is protected, always.”

ClearScore Protect Plus costs £4.99 a month (or £49.99 a year).

For more information on ClearScore Protect Plus visit: 

www.clearscore.com/protectplus