emergency services – Page 6 – The NEN

Scottish Ambulance Service Air Ambulance celebrates 90 years

The Scottish Ambulance Service Air Ambulance is celebrating 90 years of providing vital life-saving services to some of Scotland’s most remote and rural locations.

The first air ambulance mission was on May 14 1933 when a fisherman was evacuated to Glasgow from the Isle of Islay. There were several other flights that year, and in the years that followed.

Now 90 years later and fully funded in its entirety by the Scottish Government, the Service provides air ambulance support to both urban and rural communities across Scotland, as well as supporting the ScotSTAR retrieval teams – such as SAS’s neonatal, EMRS and Paediatric Teams – and responding to 999 calls in a Helicopter Emergency Medical Service (HEMS) role.

A national multi-disciplinary team of paramedics, nurses, advanced practitioners, and doctors work together to provide health care to all areas of Scotland.

For the year 2022/23, air ambulance crews attended 4185 incidents – an increase compared to the previous year (2021/22) of 3,924 incidents and 3076 the year before.

Scottish Ambulance Service Chief Executive Pauline Howie said: “The Air Ambulance Service is a vital lifeline for communities across Scotland and 90s years of caring for patients across Scotland is an amazing milestone.

“I’d like to thank all those Air Ambulance staff who have served patients over these years, and all those current staff who continue to provide the very best care to patients, often in the most challenging of circumstances.

“The air ambulance network ensures the very best health care to remote and rural communities, carrying our routine transfers, attending emergencies, and assisting with paediatrics and neonates and their families.”

The service is delivered through a managed contract of two helicopters; one based in Glasgow and one in Inverness and two fixed wing aircraft; one at Aberdeen Airport and one at Glasgow Airport. In addition to the four government funded aircraft, the service is supplemented by two helicopters provided by Scotland’s Charity Air Ambulance (SCAA).

While the first flight took place on 14 May 1933, the Scottish Air Ambulance Service only became recognised as a public service in 1948 following the creation of the UK National Health Service. Until then, the hire of an ambulance aircraft was a private arrangement between patient and airline.

Recently, the Air Ambulance launched a re-procurement consultation, providing an opportunity for the public to help shape the future of the Air Ambulance Service. The consultation has welcomed responses from more than 1,500 patients, members of the public, healthcare professionals and stakeholders groups.

Staff profile – Stephen Lee

Stephen Lee joined the Scottish Ambulance Service in September 2004 as an Ambulance Care Assistant. He became a Paramedic in 2008, based at Paisley Ambulance Station.

He initially started at the Air Ambulance Service in 2009 before he joined the training department. Now he works as an Air Crew Paramedic on the Fixed Wing Aircraft based at Glasgow Airport, where he has been in the role for five years.

He described the air ambulance network as a “vital part” of the NHS network, and added: “Without this service remote and rural communities would not have access to the full range of hospital services.

“Myself and my colleagues provide that vital link in the service chain to ensure the health of the nation. Without this link, some remote and rural communities might not be able to continue, as the specialist care is centralised it’s important that we move people to the centres for this care to enable remote and rural communities to grow and continue to function.”

He said he attends routine transfers for patients attending clinics and planned hospital admissions, emergencies where the patient has been stabilised but require specialist care in another hospital, critical care retrievals with the adult, paediatric and neonatal teams.

He added: “My duties are to ensure the equipment in the aircraft is serviceable, to liaise with the pilots regarding any aviation problems. I also ensure the safe loading of patients, equipment and the general safety of the cabin when in flight.”

The things he enjoys most about this role are the variety from day to day, saying “hour to hour I do not know what is coming next.”

Stephen explained: “It could be a maternity job from the Islands or a repatriation to Northern Ireland the work is challenging but very rewarding – I think it’s the best job in the Service. I also enjoy meeting the rural and remote crews who do a difficult job in challenging circumstances.

“I’m also flying across some of the most beautiful countryside every day while going to work, and I do enjoy working with the pilots, who are dedicated to what we do as a team. The highlights working as an aircrew Paramedic are many, some to do with things I have seen while flying such as flying into Edinburgh and seeing the Three Bridges across the Forth or flying up the Tay to land in Perth.”

He said logistics play a large part in his role where he has to ensure the patient has a seamless journey from hospital to hospital.

He added: “We live and work in Scotland and the weather presents some challenges. We are bound by the legal limits set by the CAA, and while we can ask for some exemptions we cannot break the law.”

Edinburgh adventure park hopes to raise £1k for emergency services with family-friendly heroes weekend

Edinburgh family attraction hosts weekend-long event dedicated to members of the armed forces and emergency services
Activities include an inflatable assault course, emergency service displays and tours of emergency vehicles
The £2.50 entry fee will be donated to charity

An Edinburgh adventure park is celebrating the country’s armed forces and emergency services with a Heroes Weekend on Saturday 27 and Sunday 28 May.

Conifox Adventure Park in Kirkliston is inviting families along to the weekend event where they’ll meet members of the Army, Royal Air Force, Royal Navy, Royal Marines, Police Scotland, Scottish Fire and Rescue Service, Scottish Ambulance Service and the RNLI, and have the chance to take part in interactive displays and various activities provided by the services.

Tickets to the event are only £2.50 and are available online at www.conifox.co.uk. All proceeds will go to charities that support service people and their families and, with plenty of family-friendly fun on offer, the attraction is hoping to raise more than £1,000 in donations over the weekend.

Some of the displays and activities available for kids and adults alike over the weekend include an inflatable Scots Guard assault course, decommissioned Royal Airforce weapons and various uniforms and protective gear that can be tried on.

Visitors will also get the chance to take a look inside ambulances, fire engines, police cars and other protection vehicles where the service personnel will be happy to answer any questions they might have.

For adults, there will also be recruitment information available for many of the services. There will also be food and drink available to purchase on the day.

James Gammell, Managing Director of Conifox Adventure Park said: “We appreciate the work and dedication of our armed and emergency services and want to celebrate their bravery with this charity event. We also know how exciting their jobs can be, and we wanted to bring that to our customers alongside some fun displays and activities.

“It’s a chance for us as a community to give back, and a chance for families to create memories that will last a lifetime. Who knows – it might even inspire some heroes of the future!”

Conifox Adventure Park is open to visitors Wednesday through to Sunday and tickets for both the Heroes Weekend, Adventure Park and indoor Activity Centre are available to purchase online at www.conifox.co.uk.

Record recruitment at Scottish Ambulance Service

The Scottish Ambulance Service (SAS) has recruited a record 1,388 staff and introduced 52 additional ambulances in the past three years as part of its Demand and Capacity Programme.

Launched in 2019, the Demand and Capacity programme is the largest and most complex programme ever undertaken at the Scottish Ambulance Service, with multi-million-pound investment from the Scottish Government enabling hundreds of new A&E staff – Paramedics, Technicians, Ambulance Care Assistants and Advanced Practitioners – to be recruited.

464 frontline A&E staff have been recruited this financial year, in addition to recruitment of 924 over the previous two years.

Of the 464 this past year, 368 are Trainee Technicians, 33 are Qualified Paramedics, 47 Newly Qualified Paramedics, 6 Advanced Practitioners and 10 Qualified Technicians. 153 were recruited for the East Region, 105 for the North Region and 206 for the West Region.

Over the last three years, the estates element of programme has also enabled the opening of ten new stations, including nine co-locations with the Scottish Fire and Rescue Service at Ardrossan, Dreghorn, Clarkston, Penicuik, McDonald Road in Edinburgh, Crewe Toll, Sighthill, Bathgate and Aberdeen Central.

Scottish Ambulance Service Chief Executive Pauline Howie said: “The aim of the Demand and Capacity Programme is to ensure we are working as effectively as possible by having the right resources in place to deliver the most appropriate care for the people of Scotland.

“The increase in staffing and resources, coupled with alignment of shift patterns to patient demand profiles, aims to improve patient safety and staff welfare and has involved a considerable amount of work behind the scenes.

“With demand for our services increasing across the country and additional pressures that have been brought about by the pandemic, this investment has been vital in protecting our response to patients and supporting our existing staff.

Health Secretary Michael Matheson said: “Our increased investment to support the Scottish Ambulance Service through their Demand and Capacity review is helping to ensure the right resources are in place across the country to deliver a high-quality emergency service to the people of Scotland.

“These additional resources will help support existing staff, who have shown remarkable resilience in the face of sustained pressure over the last three years, and I thank them for their continued dedication and hard work.”

Multi service exercise to train new staff to deal with road accidents

The Scottish Ambulance Service, Scottish Fire and Rescue Service and Police Scotland held a training exercise in the Borders recently for students and new recruits to practice responding to a road traffic collision (RTC).

The exercise was held at Galashiels Fire Station on the 7^th March and Hawick Fire Station on Tuesday the 14^th March , with the aim of teaching participants from each emergency service how to deal with a collision.

The mock exercise – held on the two nights with different groups of attendees – involved a two vehicle, high-speed, head-on collision, and saw different levels of responses.

Paramedic Lee Myers, SAS’s lead for the exercise, said: “This training has been designed around student and new recruit development, as we continue to welcome new staff into the Service.

“The exercise involved dealing with a serious RTC, with Police Scotland, the Scottish Fire and Rescue Service attending alongside the Scottish Ambulance Service.

“The participants from all the services did a fantastic job dealing with the incident which included casualties with potentially serious injuries. We also had approximately 20 Queen Margaret University student paramedics attend on the night and crews dealing with a traumatic cardiac arrest, a roof off extrication, patients being fully immobilised, and much, much more.

“The three services share an excellent working relationship and this has been a great opportunity to work on improving communication and joint agency working. I would like to say a huge thank you to all involved for making this training exercise such a success.”

Area Commander Hilary Sangster is the Scottish Fire and Rescue Service’s Local Senior Officer for Midlothian, East Lothian and Scottish Borders.

She said: “Exercises such as this are important and hugely worthwhile for our firefighters to train to protect our communities alongside emergency service colleagues in a unique and dynamic environment – and also follow several months of planning.

“I would also like to take this opportunity to thank all those involved and especially Station Commanders Grant Fraser and Roy Bradley, and our partners for their continued commitment to this multi-agency training.”

Public comes out in force to attend Emergency Services Open Day

LAST Saturday (25 March), 25 different organisations and hundreds of staff arrived bright & early at the Scottish Government Building, Victoria Quay, for our Emergency Services Open Day.

The day’s focus was to bring the community together with our emergency & other public services, as well as local charities and partner agencies, to acknowledge the vital role that we all play in community cohesion.

Some partners started early with Tweed Valley Mountain Rescue Team & Border Search and Rescue Unit travelling from the Scottish Borders. The Ministry of Defence Police came from HM Naval Base Clyde.

We had a #CHASHospice Stormtrooper & Spiderman entertaining us throughout the day. Lothian Buses brought a bus popular with big and little kids alike! Close contenders for the most popular attraction were the fire engines provided by the fire service & International Fire & Rescue Association.

Local charities on site included St Columba’s Hospice Care, Macmillan Cancer Support, St Andrew’s First Aid, British Red Cross, Scottish Charity Air Ambulance & Blood Bikes Scotland. The Maritime and Coastguard Agency had an impressive display of rescue kit.

Specialist police units included Police Scotland’s Operational Support Unit, Armed Policing, Police Partnerships, Wildlife Crime & British Transport Police – Scotland. The Civil Nuclear Constabulary came from Torness Power Station.

Local units from The Army in Scotland & 603 (City of Edinburgh) RAF Squadron supported our event. They provided everything from an ambulance through to a large army lorry.

Rapid Relief Team UK served an incredible 2000 free delicious meals and hot drinks during the event to both event staff and visitors.

In total, we welcomed close to 4000 people through the gates of our event.

A big thank you to our sponsors who helped make this event happen: The Scottish Government, Places for People Scotland, Scottish Fire and Rescue Service Scottish Ambulance Service & The City of Edinburgh Council

Leith Docks incident: eight people remain in hospital

Officers were called around 8.35am yesterday morning (Wednesday, 22 March, 2023) following a report of a ship becoming dislodged from its dry dock in Leith Docks.

Emergency services attended at the location at Imperial Dock and a multi-agency response was co-ordinated by Police Scotland.

The Scottish Ambulance Service took 15 people to the Royal Infirmary of Edinburgh, four to the Western General Hospital in Edinburgh and two to the Victoria Hospital in Kirkcaldy, Fife. By around 1.20pm, all casualties were confirmed as being removed from the area and everyone accounted for.

Eight people remain in hospital this morning.

Superintendent Mark Rennie said: “I would like to thank partner agencies involved in the response to this incident which involved a complex operation to make sure everyone was safe.

“There is no risk to the wider public and enquiries are ongoing to establish the full circumstances of what has happened. The Health and Safety Executive has been informed.

“I would also like to thank the public for their patience while the emergency services undertook a very difficult job aiding casualties. We continue to ask people to avoid the area.”

All Scottish Ambulance Service crews now trained in distributing Naloxone

All active crews at the Scottish Ambulance Service have now been trained to supply life-saving Take Home Naloxone (THN) kits.

Following the completion of the two year naloxone training programme, launched in 2021, 2333 Take Home Naloxone kits (THN) have been distributed by crews.

These Naloxone kits, which reverse the effects of an opioid overdose, have been distributed by ambulance clinicians to people at risk of a non-fatal overdose or potential future overdose. They have also been provided to family, friends and service workers who may have to administer naloxone in the future, while waiting for an ambulance to arrive.

The successful roll-out of the training programme to distribute the kits has been led by three Clinical Effectiveness Leads for Drug Harm Reduction, covering the North, East and West regions. They have been funded by the Drug Deaths Taskforce, an extension of the Scottish Government’s existing Naloxone Programme.

Over the last two years, SAS has increased its partnership working with health boards and drug treatment and support services, as engagement with these services is a proven protective factor in reducing drug deaths. By creating alternative pathways, patients will receive a referral to follow up after their emergency presentation, to ensure they receive further appropriate care.

A booklet for call handers in SAS’s Ambulance Control Centres has also been developed, which provides an index for common drug terms. This booklet, created in partnership with Public Health Scotland – RADAR, can help call handlers better identify the needs of the patient when taking 999 calls.

Pauline Howie, Chief Executive of the Scottish Ambulance Service said: “We’re proud to have reached our target of training up our operational staff in being able to supply Take-Home Naloxone.

“Our crews offer a frontline service where they reach into vulnerable communities across Scotland, and this targeted distribution will ensure Naloxone will get into the hands of those who need it most.

“Over the last two years, our three Clinical Effectiveness Leads for Drug Harm Reduction have made huge strides to effect positive change within patient care, and access to treatment for those affected by their use of drugs. This is helping to meet our aims of positively improving health and wellbeing across Scotland.”

Drugs Policy Minister Angela Constance said: “Scotland was the first country in the world to introduce a national Naloxone programme and increasing its provision and availability has been a key priority in our national mission to help save lives.

“We know that having naloxone available can and does save lives and maximising its availability is a key part of our work to reduce drug related deaths in Scotland.

“The extent of the use of naloxone to prevent deaths illustrates the size of the challenge but also the ambition of the response, including from crucial partners like the Scottish Ambulance Service.

“We’re focused on supporting those affected by problem substance use, delivering real change on the ground and implementing evidence-based approaches we know can help save lives. We will continue to prioritise the distribution of naloxone and to work with partners, such as the SAS, to ensure that this important work continues and that we can continue to provide support to people at a time of crisis.”

Emergency Alert mobile phone service system launched across UK

A new system that will give the Government and emergency services the capability to send an alert directly to mobiles phones when there is a risk to life has been launched today.

UK-wide Emergency Alerts service launched and in operation from today
System will bolster the UK’s resilience and provides the capability to send alerts direct to mobile phones when there is a risk to life
UK-wide test to take place on Sunday 23 April

Working with mobile broadcasting technology, the Emergency Alerts system will transform the UK’s warning and informing capability; providing a means to get urgent messages quickly to nearly 90 percent of mobile phones in a defined area; providing clear instructions about how best to respond.

The system is now ready to be tested across the country following successful tests in East Suffolk and Reading, as the Government continues to strengthen its resilience capability, making sure it offers the best possible protection against an ever-evolving range of threats.

A UK-wide alerts test will take place in the early evening of Sunday 23 April which will see people receive a test message on their mobile phones.

The alerts will only ever come from the Government or emergency services, and they will issue a warning, always include the details of the area impacted, and provide instructions about how best to respond – linking to gov.uk/alerts where people can receive further information.

Emergency Alerts will be used very rarely – only being sent where there is an immediate risk to people’s lives – so people may not receive an alert for months, or even years.

The service has already been used successfully in a number of other countries, including the US, Canada, the Netherlands and Japan, where it has been widely credited with saving lives, for example, during severe weather events. In the UK, alerts could be used to tell residents of villages being encroached by wildfires, or of severe flooding.

Announcing the launch of the new alerts system, Chancellor of the Duchy of Lancaster, Oliver Dowden MP, said: “We are strengthening our national resilience with a new emergency alerts system, to deal with a wide range of threats – from flooding to wild fires.

“It will revolutionise our ability to warn and inform people who are in immediate danger, and help us keep people safe. As we’ve seen in the U.S. and elsewhere, the buzz of a phone can save a life.”

Emergency Alerts will be used across England, Scotland, Wales and Northern Ireland, and their initial use will focus on the most serious severe weather-related incidents, including severe flooding in England.

The Government has been working closely with a range of stakeholders and partners across the UK on developing the system, including colleagues from the emergency services, transport groups and the Environment Agency.

Scotland’s Justice Secretary and lead Minister for resilience Keith Brown said: “This new service builds on the arrangements we already have in place with responders and other key organisations in Scotland to keep people safe during emergencies and save lives.

“The system has already been used successfully overseas in other countries including New Zealand, the Netherlands, Japan and the USA where it has been credited with saving lives during severe weather events and earthquakes.

“During rare events where there is an imminent risk to life, alerts can be sent direct to people’s mobile phones with clear instructions explaining what action to take and how to seek help.”

Chair of the National Fire Chiefs Council, Mark Hardingham, said: “Together with every fire and rescue service in the country, I’m looking forward to having Emergency Alerts available to help us to do our jobs and to help communities in the event of emergencies.

“We’ve seen this type of system in action elsewhere across the world and we look forward to having the facility here in the UK – by working together with fire services and partners we want this system to help us to help you be as safe as you can if a crisis does hit.”

Executive Director for Flood and Coastal Erosion Risk Management at the Environment Agency, Caroline Douglass, commented: “Being able to communicate warnings in a timely and accurate manner during incidents is really important to help people take action to protect themselves, their families, and their neighbours.

“This year is the 70th anniversary of the 1953 east coast surge, one of the worst flood events in our recent history which saw over 300 people perish in England – while our ability to warn and inform has come on leaps and bounds since then, Emergency Alerts is a fantastic addition to our toolbox that we can use in emergency situations.”

By broadcasting from cell towers in the vicinity of an emergency, the alerts are secure, free to receive, and one-way. They do not reveal anyone’s location or collect personal data.  

Alerts can only be sent by authorised Governmental and Emergency Services users. Successful live tests of the service have already taken place in East Suffolk and Reading.

Frequently_asked_questions_about_Emergency_Alerts Download

Briggs ‘deep concern’ over 83 “red flagged” addresses for ambulances across Lothian

Scottish Conservative and Unionist MSP for Lothian, Miles Briggs, has expressed “deep concern” over addresses that have been “red flagged” to ambulance staff across Scotland.

The concern comes amid reports that nearly 450 addresses have been identified as being “red flagged” for ambulance staff – whereby Scottish Ambulance Staff are not allowed to enter without the presence of police.

A Freedom of Information Request submitted by the Scottish Conservatives revealed the shocking statistics.

The highest number of red flagged addresses come with Glasgow and Edinburgh postcodes, with 107 and 83 addresses identified in these areas, respectively.

In the EH postcode area, the freedom of information request revealed that 83 warnings had been identified.

Mr. Briggs has highlighted concerns over the figures and has expressed doubt of how police and ambulance staff may link up, given that, under the SNP, police officer numbers in Scotland are at their lowest level for 15 years.

Mr. Briggs says that one attack on an emergency service worker in Lothian is one too many and more action must be taken to keep them safe.

Scottish Conservative and Unionist MSP Miles Briggs said: “These figures are deeply concerning.

“This is a significant number of addresses that have been red-flagged in Lothian for our dedicated ambulance staff who are putting themselves at risk for others on a daily basis.

“One attack on any ambulance worker in Lothian is one too many.

“This is a direct result of the SNP slashing local budgets and gutting the police service across the country.

“With police officer numbers at their lowest number since 2008 across Scotland, I am also concerned that they may not be able to easily link up with ambulance crews when called upon at a particular address.

“It is clear from the number of addresses that have been red-flagged in Lothian that more needs to be done to keep our ambulance staff safe, which includes handing out hefty punishments to those found to have assaulted them while they are on duty.

“At the very least, frontline staff in Lothian should be reassured that they can go about their work without serious risk of injury from members of the public.”

2022-FOI-1768-Response-Letter-Download

MAJOR FIRE AT JENNERS

‘We are currently in attendance at a commercial building fire on Rose Street in Edinburgh‘

A Scottish Fire and Rescue Service spokesperson said: “We were alerted at 11.29am on Monday, January 23 to reports of a building fire at Rose Street.

“Operations Control immediately mobilised two appliances to the scene and on arrival firefighters found a building well alight.

“A further eight appliances, including a high reach, were mobilised and crews remain on scene as they work to extinguish the fire. No casualties have been reported.”

South St David Street and a number of surrounding roads, have been closed to traffic and pedestrians following the building fire.

Please avoid the area if possible and follow directions regarding alternative routes.

PICTURES: Gillian Webster, Connal Hughes, Anthony Brown, Whacko TM.

UPDATE at 7pm

Ross Haggart is the Scottish Fire and Rescue Service’s Interim Chief Officer. He said: “The fire at the Jenners building in Edinburgh is a very serious and complex incident and regrettably I can confirm that five of our colleagues were taken to hospital for treatment. Four have now been discharged however one remains in a critical condition.

“The families of all those affected have been made aware. We currently remain at the scene with a total of 11 appliances and other specialist resources in attendance.”