Thousands of Scotland’s unpaid carers set to be paid energy bill support

Millions of people who provide care for loved ones or relatives could get payments to help with their energy bills when icy blasts hit parts of the country this week.

The UK’s largest online community of unpaid carers is advising those living in relevant postcodes to check they receive any Cold Weather Payments which are triggered when temperatures plunge.

What are Cold Weather Payments?

Cold Weather Payments are made for every seven-day period of weather which is either forecast to be or recorded as zero degrees Celsius or below, and come in at £25 each time. These payments are made automatically by the DWP.

With the support lasting until 31st March, and another cold snap predicted to take place towards the end of this week, the experts at Mobilise (a community of 90,000 unpaid carers) are warning unpaid carers to check whether they could be eligible for the payments. 

Who is eligible?

Payments are made to eligible Brits living in areas affected by very cold weather. Postcodes beginning with CA have already triggered the highest number of payments this winter, totalling up to £75 so far, and are amongst those set to be affected again

According to the latest forecast, by Friday, the following areas are set to see temperatures plummet to the zero (or sub-zero) temperatures required to trigger Cold Weather Payments:

  • Scotland 
  • Wales
  • The south west of England
  • Cumbria

As well as living in an affected area, individuals must be entitled to certain financial support to qualify for Cold Weather Payments. Many unpaid carers have to reduce paid work in order to look after their loved ones, and are already eligible for the qualifying support as a result. You could get Cold Weather Payments if you are entitled to any of the following benefits:

  • Pension Credit
  • Income Support
  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance
  • Universal Credit
  • Support for Mortgage Interest

Full eligibility criteria can be found on the Government’s website.

What additional energy bill support is available?

Following recent changes, Winter Fuel Payments are also now limited to those who are eligible for certain means-tested benefits, and the December deadline to apply has now passed. However, carers who are not able to claim Cold Weather Payments or Winter Fuel Payments may still be entitled to other forms of support to help with their energy bills.

Additional cold weather support on offer includes: 

  • Warm Home Discount Scheme – This one-off payment of £150 is automatically paid directly to participating energy suppliers, to help with the costs of eligible Brits’ bills. To be eligible, you must either get the Guarantee Credit portion of Pension Credit, or have high energy costs and receive a different qualifying benefit – see the Government’s website for full details. Payments are available until March. But eligible carers who have not yet received a payment or letter should contact the Scheme’s helpline on 0800 731 0214 by the beginning of February. In Scotland, the criteria is different and requires carers to apply through their energy supplier (see here for more information).
  • The Household Support Fund – This funding is aimed at anyone who is vulnerable or struggling to afford essentials in England, Wales or Northern Ireland, and can help with grants or vouchers towards energy bills. You can find out if you’re eligible and how to apply (if you need to) through your local council’s website.
  • The Scottish Welfare Fund – This is the Scottish equivalent of the Household Support Fund. Crisis Grants are offered as one-off payments as part of this funding to people in “emergency” situations, and can help if you are living in Scotland and struggling with energy bills. To be eligible for a grant you must receive a qualifying benefit, and apply through your local council. See the Scottish Government’s website for more details. 
  • Grants to help with energy bill debts – Some providers offer grants and advice to help customers pay off energy bill debts. You can find a list of energy suppliers who offer these grants via Citizens Advice. For carers living in England, Wales or Northern Ireland, see more details here. For carers living in Scotland, more details can be found here
  • Gas checks – If the person you care for is disabled, vulnerable or elderly, they may also be entitled to a free annual gas safety check. Providers such as British Gas offer this if you sign up to their Priority Service Register.
  • Disability energy support – Scope offers free advice and support for anyone caring for someone who is disabled, to help with things like energy bill debts, accessing benefits and grants, and signing up for the Priority Services Register. Visit the charity’s website for more information.

For more advice and guidance on the energy bill support available to unpaid carers, you can find detailed information or speak to a carer support expert via the Mobilise website.

An estimated £5 billion in support has been paid throughout Winter to help families with energy costs

Nearly £5 billion of support has been paid to help households with their energy bills this winter  

  • Over £4 billion was paid to pensioners between November and March through the Winter Fuel Payment and Pensioner Cost of Living Payment   
  • An estimated £550 million has been spent this winter as part of the Warm Home Discount to support three million households   
  • Over 1.1 million £25 Cold Weather Payments have been made to households in England and Wales

Halving inflation has ensured everyone’s money goes further, however we remain committed to supporting households across the country with 11.8 million pensioners receiving up to £600 in Winter Fuel Payments and Pensioner Cost of Living Payments.

On top of this, the Department for Work and Pensions (DWP) has today estimated over 1.1 million Cold Weather Payments worth £29.6 million were paid out from November until the end of March – with over £9 million of this going to low-income pensioners receiving Pension Credit.    

Further support was also made available through the Warm Home Discount – to support three million households at risk of fuel poverty, allowing families to keep costs down and more money in their pockets. The Government expects partnered energy suppliers to have spent around £550 million this winter across Great Britain, through direct bill rebates as well other financial and energy efficiency support. 

This support was needed to protect everyday Brits from the inflationary impact of Putin’s illegal war in Ukraine – helping millions of people get through the winter. Now – with energy bills dropping, wages rising, and taxes being slashed – people are set to have more cash in their pocket to help fire up the economy and beckon in more growth.   

We have turned a corner after the shocks of the past few years, and we are in a new economic moment and 2024 will prove to be the year that the economy bounces back.  

Minister for Pensions, Paul Maynard said:  “This Government’s actions have provided vital support to pensioners most in need.

“Halving inflation has helped everyone’s finances, and we remain committed to protecting our older loved ones across the country, with 11.8 million pensioners receiving up to £600 in Winter Fuel and Pensioner Cost of Living Payments. 

“And we are uprating the State Pension further from next week, meaning the full yearly basic State Pension will be £3,700 higher than in 2010, whilst the full rate of the New State Pension will rise above £11,500 a year.”

From this week people will start to see an increase in their Local Housing Allowance rates – benefitting some of the poorest families on either Universal Credit or Housing Benefit who will gain around £800 a year on average. This puts more money in the pockets of the lowest earners – giving them more spending power to boost their local economy.  

The UK Government is delivering £108 billion of support over 2022-2025 – worth an average £3,800 per household – and will continue to drive down inflation to help everyone’s money go further.    

These measures are boosted in April with Universal Credit and other benefits rising in line with inflation by 6.7 percent, and the State Pension increasing by an inflation-busting 8.5 percent – making sure that targeted support is going to those who need it most.  

Winter heating: Cold Weather Priority for older people

Figures released this month by National Records of Scotland (NRS) show that a total of 23,137 deaths were registered across Scotland from December 2017 to March 2018, (winter 2017/18) compared with 20,946 in the previous winter (2016/17). Continue reading Winter heating: Cold Weather Priority for older people

Cold comfort: millions to benefit from winter weather support

Extra government help as the Cold Weather Payments season begins

coldAn estimated 4 million people are in line for extra government help this year to turn up the heating during the coldest snaps, as the Cold Weather Payments season begins today (1 November 2014).

Poorer pensioners and low-income households, which include disabled people or children under the age of 5, could be due a £25 Cold Weather Payment each time temperatures either dip below an average of zero degrees Celsius for 7 consecutive days, or are forecast to do so.

The latest figures show that more than £700 million has been paid out to vulnerable people under this scheme since 2010 through some 28 million separate payments.

The Westminster government’s permanent increase to £25 means that an additional £466 million has been paid out – 3 times the amount that would have been paid if Cold Weather Payments had remained at their previous rate of £8.50.

DWP Minister Steve Webb said: “It is vital that pensioners and vulnerable people are given extra help to turn up the thermostat and keep warm when temperatures plunge.

“This help, combined with the Winter Fuel Allowance and Warm Home Discount Scheme, is making a real difference to help the most vulnerable people in our society.

“In most cases, Cold Weather Payments are paid automatically to those eligible. But I urge anyone, especially older people who might be missing out on Pension Credit, to call us.”

There are up to 1.6 million pensioners who may be entitled to Pension Credit who are not currently claiming it and who could be eligible for Cold Weather Payment as a result.

Who qualifies?

Pensioners on Pension Credit will usually qualify for the scheme. Some people on other benefits may also qualify for a Cold Weather Payment, including:

Income Support
income-based Jobseeker’s Allowance
income-related Employment and Support Allowance
Universal Credit

People can find out if they are due a Cold Weather Payment by calling

0800 99 1234

This number can also be used to claim Pension Credit and Housing Benefit without having to sign a form.

Find out more about Cold Weather Payments