SignPort: New app could transform deaf people’s lives

Improving access to services

Deaf people will be able to access essential services more easily from today onwards with the launch of a free mobile app.

SignPort will enable Deaf people to book British Sign Language (BSL) interpreters in just a few steps, see who their interpreter will be and communicate with them securely.

It was developed by Deaf Action and Burrotech through the Scottish Government’s CivTech programme after a review found that the existing booking system is fragmented and time-consuming, with back-and-forth email exchanges leading to missed appointments and educational barriers.

CivTech invites companies to work with government departments, public bodies and charities to develop innovations which improve people’s lives and drive business growth.

Through the scheme, the Scottish Government has supported SignPort’s development with £350,000. Six public bodies have currently included the app in their BSL plans with the Scottish Government encouraging more organisations to use the platform.

Launching SignPort at Deaf Action’s headquarters in Edinburgh, Deputy First Minister Kate Forbes said: “This app builds on our commitment to make Scotland a more inclusive place for Deaf people.

“It also represents exactly the kind of innovation we want to see through our CivTech programme – technology that transforms lives and removes barriers.

“By putting Deaf people and interpreters at the heart of its design, this app addresses challenges that have persisted for too long.

As a social enterprise, SignPort will reinvest in the very communities it serves, creating lasting change beyond improving bookings.

“This is community-led innovation at its best.”

Scottish Government: Improving lives through AI

Funding for artificial intelligence projects

Artificial Intelligence (AI) is to be harnessed to develop technologies to address issues such as cancer risk amongst rescue workers.

The latest round of the Scottish Government’s CivTech programme has awarded up to £9 million to 14 companies developing AI products to tackle challenges faced by charities and public sector organisations. CivTech 10 is the first round of the programme to focus on AI.

Products being developed include:

  • a software to help identify toxic contaminants to address the risk of cancer for firefighters.
  • an AI system which can help teachers with administrative tasks.  
  • using drones and an automated mapping system to monitor puffin populations in a less invasive way.
  • an AI support system to enable entrepreneurs to grow their businesses.

Previous rounds of CivTech have seen £20 million invested into 90 companies and entrepreneurs since 2016. These include software company Volunteero which developed a mobile app to help charities manage administrative tasks.

Business Minister Richard Lochhead said: “Scotland is well-placed to harness the advantages of artificial intelligence with its rich history of innovation and high concentration of world-leading universities and colleges.

“The rapidly growing AI sector offers opportunities for Scotland, from helping to detect health issues such as lung cancer earlier, to enabling businesses to work more efficiently.

“Through CivTech, we are revolutionising how public sector organisations work by collaborating with businesses to develop products which improve lives.”

Rebekah MacLeod, Lead Project Liaison Officer at White Ribbon Scotland, a charity tackling violence against women which uses Volunteero’s app, said: “Working with Volunteero through the CivTech programme has completely changed how we work as a charity.

“The app means we spend less time worrying about paperwork and more time working with men and boys to directly address violence against women and girls.

“This includes encouraging more men and boys to speak out about violence against women and girls.”

CivTech companies have created more than 400 jobs and attracted more than £126 million of private sector investment. Nearly 80% of products developed in past rounds of CivTech are still in use.

Products being developed in CivTech 10 are:

  • Technology developed by Rowden to help firefighters improve their situational awareness in emergency situations.
  • A system to detect and monitor firefighters’ exposure to toxins created by FireHazResearch.
  • Drones and an automated mapping system from EOLAS and The University of Edinburgh to monitor puffin colonies in a less invasive way.
  • Sensors developed by Arctech Innovation to monitor breeding success, seasonal changes and harmful disease in puffins.
  • Technology for public sector organisations to use data securely, developed by Verifoxx.
  • A platform for citizens and policy makers to understand how AI and other emerging technologies could be used in the public sector, developed by CrownShy.
  • A programme created by Talent Engine to provide detailed labour market insights to target skills and development training in Glasgow.
  • An AI tool from Rethink Carbon to document woodland and peatland projects.
  • A new approach to monitoring carbon balances from woodland and peatland projects from the UK Centre for Ecology and Hydrology.
  • Sylvera are developing advanced remote-sensing capabilities to enhance monitoring of carbon projects.
  • An AI programme to forecast pharmaceutical demand by postcode area to help reduce waste, developed by PharmovoAI.
  • A planning tool created by Looper to help NHS Scotland reduce waste and emissions.
  • An AI system to support teachers with administrative tasks, developed by SupportEd.
  • A software from BobbAI to help entrepreneurs to access business growth resources and support services. 

CivTech 10 Challenges and details of the CivTech process are available online.