Welfare reform advice fund to top £4 million

More cash to help advise poverty-stricken Scots

Citizens Advice Scotland (CAS) will receive an additional £1.5 million to alleviate Westminster’s welfare reform changes, Social Justice Secretary Alex Neil confirmed today.

The Scottish Government funding comes on top of £2.5 million it has allocated to support CAS’s Welfare Reform Mitigation Fund between 2013-2015.

The fund was established to offer a range of services for local Bureaux across Scotland, including additional resources to support the move to online claims.

The additional £1.5 million will allow CAB to employ more staff, operate longer opening hours, provide more training for advisers and recruit more volunteers across the 200 CAB service points in operation across Scotland.

According to CAS, in the first year over 17,500 people were helped with over 55,000 issues. The service now sees an additional 6,000 clients every three months thanks to Scottish Government funding.

CAB advisers can provide support on a wide range of issues, but most recently the top three areas which clients have requested help with have been benefits, debt and tax issues.

The Scottish Government has set aside £104 million in next year’s budget to tackle poverty and inequalities including £33 million to the Scottish Welfare Fund.

Alex Neil said: “Westminster’s programme of austerity is placing intolerable strain on Scottish families and individuals. Many feel stressed, isolated and at their wits end. That is why supporting the provision of advice services is a central plank of the Scottish Government’s approach to welfare reform mitigation.

“Scottish Citizens Bureaux staff are dealing with an increased volume of calls with thousands of people seeking advice as UK Government welfare reform changes hit the most vulnerable.

“CAB have an unequalled track record of delivering free expert, impartial advice and its national network of advice centres will ensure that this funding reaches every corner of Scotland.

“To create a more prosperous and fairer society in Scotland, full responsibility over welfare policy is the only way for us to properly tackle poverty.”

Margaret Lynch, Chief Executive, Citizens Advice Scotland said: “This funding means that CAB are helping get money into the purses and pockets of our citizens, supporting people to navigate their way through a complicated benefits system, and signpost them to other much needed services such as foodbanks.

“Bureaux see complicated cases and can be frustrated by maladministration, delays to benefits, and the sanctioning of benefits which lead to cases of destitution and desperation. CAB advice has never been so needed and people know they can depend on us for support at their time of need.”

Cold comfort: millions to benefit from winter weather support

Extra government help as the Cold Weather Payments season begins

An estimated 4 million people are in line for extra government help this year to turn up the heating during the coldest snaps, as the Cold Weather Payments season begins today (1 November 2014).

Poorer pensioners and low-income households, which include disabled people or children under the age of 5, could be due a £25 Cold Weather Payment each time temperatures either dip below an average of zero degrees Celsius for 7 consecutive days, or are forecast to do so.

The latest figures show that more than £700 million has been paid out to vulnerable people under this scheme since 2010 through some 28 million separate payments.

The Westminster government’s permanent increase to £25 means that an additional £466 million has been paid out – 3 times the amount that would have been paid if Cold Weather Payments had remained at their previous rate of £8.50.

DWP Minister Steve Webb said: “It is vital that pensioners and vulnerable people are given extra help to turn up the thermostat and keep warm when temperatures plunge.

“This help, combined with the Winter Fuel Allowance and Warm Home Discount Scheme, is making a real difference to help the most vulnerable people in our society.

“In most cases, Cold Weather Payments are paid automatically to those eligible. But I urge anyone, especially older people who might be missing out on Pension Credit, to call us.”

There are up to 1.6 million pensioners who may be entitled to Pension Credit who are not currently claiming it and who could be eligible for Cold Weather Payment as a result.

Who qualifies?

Pensioners on Pension Credit will usually qualify for the scheme. Some people on other benefits may also qualify for a Cold Weather Payment, including:

Income Support
income-based Jobseeker’s Allowance
income-related Employment and Support Allowance
Universal Credit

People can find out if they are due a Cold Weather Payment by calling

0800 99 1234

This number can also be used to claim Pension Credit and Housing Benefit without having to sign a form.

Find out more about Cold Weather Payments

A visit to Granton could improve your health – and maybe your wealth!

A visit to Granton Information Centre could improve your health – and may also improve your wealth! The local advice centre received top marks from clients in a satisfaction survey conducted over the summer.

Highlights of the survey include:

• Around 71% of GIC clients have a medical condition – but almost half of them feel GIC has helped to bring about an improvement in their health

• 48% of clients received additional income following GIC’s intervention – and with another 22% awaiting decisions it’s very likely that this figure will rise to over half. Additional income includes both one-off payments and ongoing benefits entitlements – ranging from a few pounds to five-figure sums.

• 97% of clients would recommend GIC’s services to others

• 96% found GIC assistance ‘very helpful’, 98% found staff ‘very approachable’ and 74% found the help and support they had received ‘more than expected’.

Two hundred clients were chosen at random from GIC’s live cases database and invited to participate in the Satisfaction Survey, which was carried out over the summer. The results are based on the final total of 108 respondees.

GIC manager Caroline Pickering said: “There has been an increased demand on GIC’s service over the past few years and our management committee thought this would be an ideal time to review the services we provide – to look at what we are doing, what works well and what can be improved.

“The best people to guide us in this are the people who use those services, so we are very pleased with the positive results of the survey. It’s great for staff to be recognised for the hard work they do. Some of the comments we received from grateful clients were really touching.”

GIC chairperson John Mulvey said: “We know the staff are working exceptionally hard in difficult circumstances so we’re delighted to see how much service users and the wider community appreciate their efforts. The organisation has been working in North Edinburgh for thirty years now but it’s clear that GIC’s services are needed as much today as they ever were.”

Don’t lose out: tax credits deadline looming

With the tax credits renewal deadline of 31 July just ten days away, HMRC has revealed the top 10 excuses for not renewing tax credits claims.

Excuses given by claimants to HM Revenue and Customs (HMRC) for missing the deadline include:

I didn’t need the money because I’d met a rich bloke, but he dumped me
My mum usually does this for me
The form was locked in the boot of my car, and then my car caught fire
My baby used the paperwork as a colouring book
My dog ate the form
I got confused with the 31 January Self Assessment deadline
I booked the last two weeks of July for a holiday and forgot all about it
I’ve been in hospital but am feeling much better now
I was unable to get income details from my employers in time
I thought I’d already renewed

Claimants have until the 31 July deadline to renew, or their payments might end – last year more than 650,000 failed to renew on time. This year, for the first time, claimants can renew online, at GOV.UK, as well as being able to renew by post and phone.

Nick Lodge, Director General of Benefits and Credits, HMRC, said: “By 15 July over 203,000 claimants have renewed online. It’s a quick and easy way to do it. Renewing tax credits on time is important. People who don’t renew by the deadline can, and do, lose their payments.”

HMRC asks all claimants to check the accuracy of the information in their renewals pack, and to tell the department about any changes to their circumstances that they haven’t already reported, such as to their working hours, childcare costs or pay.

Granton Information Centre’s Caroline Pickering said: “There has been quite a big media campaign to remind people that they must renew their claims, and it really is important that they do so by 31 July. Many of our clients first approach us with money problems, and any loss of income can have really serious consequences for families who are often living on the tightest of budgets”.

Call for ‘living wage’ if Scotland says ‘YES’

An expert group on welfare set up by the Scottish government has recommended a substantial rise in the minimum wage. It said the rate received by the lowest paid should go up by more than £1 per hour if Scotland votes for independence.

The recommendation from the Scottish government’s advisory group was that the minimum wage should match the ‘living wage’ within five years of independence – a rise from £6.31 to £7.65 per hour.

Responding to the latest report, Deputy First Minister Nicola Sturgeon said support to get people into work, action to make work pay and the provision of a strong and decent safety net for those who are unable to work should be the focus of the welfare system in an independent Scotland.

The independent Expert Working Group on Welfare’s second report outlines a vision for a fairer, simpler and more personal welfare system and provides nearly 40 recommendations for change following independence.

The Deputy First Minister confirmed that in an independent Scotland the current government would take forward recommendations, including those to improve support for carers, restore the link between benefits, tax credits and the cost of living and abolish the current Work Capability Assessment.

She also confirmed that the Scottish Government would carefully consider the Group’s recommendations on the minimum and living wage, introduction of a new Social Security Allowance and replacement of the Work Programme with more targeted support to help people find and sustain employment.

Ms Sturgeon said: “I warmly welcome the independent Expert Working Group’s report and thank the members for their significant contribution. The Group’s report includes a wide ranging package of recommendations which would help us create a welfare system in an independent Scotland that better meets our needs.

“As part of their discussions, the Group have engaged with a wide range of people and organisations. It is clear they have listened closely not only to how people feel about welfare, but also how the current reforms are affecting their lives.

“In particular, I strongly endorse the Group’s view that the welfare system should act as a strong safety net and a springboard to a better life. They are right when they say that work should be the best route out of poverty for most people but that the rise in in-work poverty needs to be addressed if this is to be the reality.

“Following a vote for independence, we would be committed to taking on several recommendations straight away to deal with those aspects of the current system that are pushing so many people into poverty.”

The Government would:

• Increase Carers’ Allowance to £72.40 per week, the same rate as Jobseeker’s Allowance for those aged 25 or over. This would amount to an extra £575 a year for the 102,000 people in Scotland who are eligible to claim the allowance.

• Re-establish the link between benefits and the cost of living, with benefits and tax credits being increased each year by the Consumer Prices Index of inflation.

• Abolish the ‘Bedroom Tax’.

• Replace the current system of sanctions with one that is fairer, more personalised and positive.

• Abolish the current Work Capability Assessment that determines the ability to work of the sick and disabled.

• Establish a National Convention on Social Security at the start of 2015.

The Government will also carefully consider the Group’s other recommendations. These include:

• Increasing the National Minimum Wage to equal the Living Wage and with reductions in Employers’ National Insurance contributions to help businesses make this transition.

• Replacement of the Work Programme with new initiatives developed in partnership with those out of work to help them find, and stay in, employment.

• Introducing a new Social Security Allowance that would bring together existing benefits but which would exclude Housing Benefit.

• Better supporting those with long-term disabilities and illness into work.

The Deputy First Minister added: “We are committed to mitigating the harmful effects of Westminster’s welfare reforms where we can, such as securing the transfer of powers over discretionary housing payments to the Scottish Government, allowing us to help people struggling with the Bedroom Tax.

“The report recognises the increased pressures of in work poverty and some of the difficulties in the current labour market. These are challenges all countries face but we are committed to tackling them head on wherever possible. The growing numbers of people in work but still facing poverty is extremely worrying. They need our support and one way to do this, as the Group suggests, would be through making the Living Wage the National Minimum Wage. We will be looking closely at this proposal.

“We will be considering the Group’s recommendations to replace the Work Programme with more innovative, locally-based schemes, designed to help people find jobs and, importantly, stay in work.

“We will also look at the introduction of a new Social Security Allowance, but would keep Housing Benefit separate from this.

“Our focus will be on prevention rather than dealing with existing symptoms, to develop a society that not only provides fair support and decent opportunities for all but also protects the vulnerable in our society. The only way to guarantee that is to have the powers to deliver progressive reform of the Welfare State – only with independence will we have the opportunity to create a welfare system that is fairer and works for all the people of Scotland.”

However Scottish Lib Dem leader Willie Rennie said people who expected big changes to welfare after independence would be “disappointed” by the report, while Labour maintains that being part of the bigger UK economy offers greater financial security. Scottish Labour’s Jackie Baillie said: “Once again we have uncosted promises from the SNP. You can’t have more generous welfare at the same time as you are cutting taxes – it simply doesn’t add up”.

Housing payment cap powers to be transferred

More help for 72,000 Scottish households

Thousands of Scots families can be given more ‘Bedroom Tax’ assistance following discussions between the Westminster and Scottish governments. The UK government has offered to transfer power over the housing payment cap to Holyrood, it was announced yesterday.

Housing help for people on benefits – known as Discretionary Housing Payments (DHPs) – is currently reserved to Westminster and administered by local authorities in Scotland. This power will now transfer to Scotland, however, and the Scottish Government is now urging Westminster to transfer these powers as soon as possible.

The Scottish Government has already spent up to the previous legal limit in order to mitigate the effects of the ‘Bedroom Tax’. Once the powers are transferred, a total of £50 million can be invested to help the 72,000 households in Scotland who are suffering from the effects.

Welcoming the news, Deputy First Minister Nicola Sturgeon said:

“We had already set aside the money to be able to help every household in Scotland affected by the ‘Bedroom Tax’ – once we have the powers, we will be able to use it and provide vital assistance to thousands of hard-pressed Scots.

“I am delighted that in future anyone who has been affected by this unfair policy will receive the help they need and would encourage them to contact their Local Authority to apply for assistance through the DHP scheme.

“We will never turn our back on people in need, and I am pleased to finally be able to get on and help people. But the fact is that this decision has taken far too long. We have been pressing since January for Iain Duncan Smith to remove this cap – and at last Westminster has seen sense and have given us what we requested. We will now work to ensure the law is changed as quickly as possible.

“The DHP scheme is the only legal way – under the powers that Scotland currently has – to provide regular financial payments to people on housing benefit. But the only way to get rid of the ‘Bedroom Tax’ for good is through the powers of an independent Scottish Parliament.

“We know that Scots want welfare decisions to be made and taken by the Scottish Parliament. The ‘Bedroom Tax’ has been rejected by people right across Scotland, yet is still being imposed on us by the UK Government.

“With independence we will have the opportunity to create a welfare system that really works for us.”

However the UK Government says that their willingness to transfer the power to set the cap on Discretionary Housing Payments (DHP) in Scotland demonstrates a ‘commitment to taking a pragmatic approach to devolution and to engaging intensely with local authorities in Scotland.’

In a letter to Nicola Sturgeon, Scotland Office Minister David Mundell has offered to transfer the power to the Scottish Government through a Section 63 Order which will require the agreement of the UK and Scottish Governments before being approved by both the UK and Scottish Parliaments.

If the Scottish Government chooses to accept this offer, it will have the flexibility to pass on more funding from its existing block grant to local authorities – it will be up to to the Scottish Government and local authorities how they choose to allocate their money.

As things currently stand, DHPs can be used by local authorities across Great Britain to provide additional funding for people in receipt of housing benefit who need extra support. At present each local authority must operate within a formula-based spending cap set by the Department for Work and Pensions. The proposal from the UK Government would mean that the Scottish Government would have the power to set the DHP cap for Scottish local authorities in future.

Mr Mundell said: “I have completed a programme of visits to all Scottish local authorities and believe that transferring this power to the Scottish Government is the correct thing to do.

“The UK Government believes in taking a pragmatic approach to devolution and we believe in a United Kingdom that gives Scotland the best of both worlds. I hope that officials from both governments will now be able to take this forward.”

Jobseekers must ‘hit the ground running’

New rules ‘treat people like adults’

Simply ‘signing-on’ for benefits will be a thing of the past under new rules coming into force at the end of this month which will mean jobseekers will have to do more to find work.

Employment Minister Esther McVey has hailed the new rules as a ‘fundamental shift in expectations’ which helps put to an end the one-way street to benefits where people start claiming Jobseeker’s Allowance (JSA) by just signing-on without first taking steps to make themselves attractive to employers.

From the end of this month, jobseekers will be expected to take the first basic steps to make themselves employable before meeting with a Jobcentre Plus adviser. More regular meetings with their adviser – weekly instead of fortnightly – are also planned ‘so they get more support up front’.

Minister for Employment Esther McVey (pictured below) said: “With the economy growing, unemployment falling and record numbers of people in work, now is the time to start expecting more of people if they want to claim benefits. It’s only right that we should ask people to take the first basic steps to getting a job before they start claiming Jobseeker’s Allowance – it will show they are taking their search for work seriously.

This is about treating people like adults and setting out clearly what is expected of them so they can hit the ground running. In return, we will give people as much help and support as possible to move off benefits and into work because we know from employers that it’s the people who are prepared and enthusiastic who are most likely to get the job.”

To prepare for their first interview with a Jobcentre Plus adviser, jobseekers will be asked to do things like preparing a CV, setting up an email address and registering for the government’s new jobs website. This change will mean people start their JSA claim ready to look for work and will show they are serious about finding a job as quickly as possible.

People who need it will also have more regular meetings with their Jobcentre Plus adviser – weekly rather than fortnightly – to ensure they are doing everything they can to look for work and to quickly identify any gaps in their worksearch.

All new JSA claimants will also now have a quarterly review with their adviser where they will review their progress and job goals to identify what more they can do to move into work. This will mirror reviews that are carried out in the workplace to look at achievements and areas for development.

The Westminster government says that the employment picture is improving across the country. They say the new measures are being introduced as figures show the number of people claiming Jobseeker’s Allowance fell by over 363,000 on the year, the largest annual fall since 1998. The number of young people claiming JSA has been falling for the last 21 months.

Office for National Statistics figures also show that the employment rate has hit a 5-year high and a record 30.19 million people are now in jobs. Private sector employment has increased by 1.73 million since 2010, showing the government’s long-term economic plan is proving successful.

The latest figures also show the number of job vacancies increased in the last 3 months by 23,000 to 588,000.

The number of people who are unemployed fell by 63,000 in the last 3 months, with the number of people who have been unemployed for over a year falling by 38,000. The number of unemployed young people also fell by 29,000 and has been falling now for the last 6 months.

The government says it is committed to helping people off benefits and into work and the vast majority of people move off JSA quickly – over 75% of people end their JSA claim within 6 months.

Do you think the new rules help get more people into work? Let us know ..

Thousands of Scots hit by benefits cuts

In the last eight months Department for Work and Pensions (DWP) Jobseeker’s Allowance sanctions have led to over 35,000 Scots having their benefits stopped or reduced.

This is because DWP judge them not to have done enough to find work.

However, Scottish Government analysis published today (Wednesday) shows that claimants are often unable rather than unwilling to comply with the conditions placed upon them. Furthermore, it is disadvantaged groups – people with health problems, those lacking work experience, and lone parents – who are disproportionately affected.

One in eight of those deprived of benefits in Scotland have had the highest level of sanctions imposed, which can result in benefits being stopped for up to three years.

Deputy First Minister Nicola Sturgeon said: “This research shows that some of the most vulnerable Scots are having their benefits stopped because they are simply not able to meet the conditions set by the UK Government. This may help explain why so many more people are being forced to use food banks.”

“This is another demonstration of why we need a Scottish welfare system based on clear principles of fairness and dignity.

“Scotland’s system would support people who work while also providing support for people who cannot work, protect people from poverty, and help them fulfil their potential, in work and in life.

“The Expert Working Group on Welfare is considering these and other principles as it explores how the benefits system should enable people who can work to move into sustained employment, and how it can support people who can’t work to participate in society as fully as possible.

“The recommendations of the Expert Working Group will be available in the Spring, well in advance of the referendum, in order to further inform the debate.”

Tenants urged to take up rent payment help

Nearly half the Council tenants in Edinburgh subject to the UK Government’s under-occupancy charge – better known as the ‘bedroom tax’ – have not applied for extra help to pay their rent despite facing growing arrears and debt, it’s been revealed.

Almost 3,000 Council tenants are under-occupying their home and face paying between £14 and £25 per week as their housing benefit doesn’t pay for their extra room, but only around 1,500 of these tenants have applied for extra help available from the Council through Discretionary Housing Payments.

The Council was awarded extra funds from the Scottish Government in September this year, bringing the total available for Discretionary Housing Payments to over £3 million.

Recent figures from the Council’s housing service showed an estimated £1.25 million of arrears are attributable to people not paying the under-occupancy charge, which has been dubbed the ‘bedroom tax’.

City Housing Leader Councillor Cammy Day said yesterday: “It’s critical that hard-pressed tenants seek the extra help the Council is offering in the form of Discretionary Housing Payments, otherwise they face getting deeper into debt.

“Staff from the Council and advice agencies have been holding special surgeries and writing to, visiting and calling tenants over the last few months but ultimately tenants need to apply for the assistance available or they will lose out. I would urge any tenant who hasn’t yet applied for extra help to get in touch with their local housing office without delay.”

The under-occupancy charge was introduced to encourage tenants with a spare room to move to a smaller home. On average there is only ever one single bedroom property available to let for every 80 under-occupying households in the city.

Council tenants affected by the under-occupancy charge are encouraged to contact or call in to their local housing office for advice.