Tag: be aware

£1.6m lost to gig ticket scams as public urged to take caution

Gig-goers have been urged to be wary of scams when purchasing last-minute tickets on social media after £1.6 million was lost to ticket fraud in 2024

On the eve of Glastonbury, British music lovers are being urged to take caution over last-minute tickets for sale on social media, after new figures revealed that the amount lost to ticket fraud more than doubled to £1.6m in 2024.

The government has issued the warning as part of its wider crackdown on scammers and online fraud, designed to ensure money is kept in working people’s pockets, as part of the Plan for Change.

With a host of tours and festivals due to take place this summer, including the Oasis reunion tour kicking off in July, new Action Fraud data released by the Home Office today finds the public lost more than £1.6 million in scams related to concert tickets in 2024 – more than double the figure from the previous year.

Around 3,700 gig ticket fraud reports were made to Action Fraud in 2024, with almost half of them referring to offers made on social media platforms. The government has called on tech companies to go further and faster to protect the public from the fraudulent offers being advertised on their platforms.

The data shows that people in their twenties were most likely to become victims of ticket fraud last year, accounting for 27% of all victims, and the government has urged people to follow the government’s Stop! Think Fraud campaign advice to ensure they are protected from scams ahead of a busy summer of gigs and festivals:

  1. If you’re offered tickets for something in high demand don’t let the fear of missing out rush your decision. Take a moment to stop, think, and check if the offer is genuine.
  2. Only buy tickets from the venue’s box office or an official ticketing website.
  3. Never move away from an official payment platform to make a direct payment via bank transfer or virtual currency. Use the site’s recommended payment methods to stay protected.

With fraud the most commonly experienced crime in the UK, affecting 1 in 15 adults each year, the government is taking further steps to crack down on the scammers behind the surge in fraud over the last decade, including through a new ban on SIM farms, technical devices which facilitate fraud on an industrial scale.

The UK is also driving the response to fraud internationally through the adoption of the first ever UN resolution on fraud and has launched the first ever Insurance Fraud Charter to reduce fraud against the sector and consumers. The government will go further by publishing a new, expanded fraud strategy before the end of the year, which will place raising public awareness and working with tech companies at its heart.

This follows government plans to tackle greedy ticket touts through new measures announced earlier this year which will put a cap on the price of resold tickets for concerts, live sport and other events, to put the power back in the hands of fans.

Fraud Minister Lord Hanson said: “Fraud is an absolutely shameful crime and today’s data shows that anyone can be a victim.

“While millions of Britons are getting ready to attend concerts this summer, the scammers are getting ready to exploit the desperate search for tickets, posting fake messages on social media sites offering to resell tickets they can’t use, or making last-minute offers from fake ticket companies.

“That is why our campaign is called Stop! Think Fraud, so no matter how real a deal looks, we all need to take a moment to think: am I being ripped off? So, let’s all stay cautious, stay alert, and stay protected from fraud. Don’t let the scammers ruin your summer.”

Tor Garnett, City of London Police Commander for Cyber and Economic Crime, said: People go to gigs for that ‘once in a lifetime’ experience – especially at sold out concerts and festivals, where the atmosphere is unmatched.

“But the excitement can vanish in an instant when fans discover their tickets are fake or they’ve been scammed through social media or resale sites. The loss isn’t just financial – it’s deeply emotional, turning anticipation into heartbreak.

“Criminals are targeting those looking to snap up last minute or resale tickets for sold out and highly in-demand concerts this year, and Action Fraud reporting data highlights this increasing issue. That’s why we encourage everyone to stay alert and recognise the tactics fraudsters use to commit ticket fraud this summer.

“Key signs of ticket fraud include unsolicited messages with ticket offers and deals, or requests for payment via bank transfer. When buying tickets, use a reputable or official ticket-selling site. Always take a moment to double check offers for tickets and pay using a credit card. Follow the advice from Stop! Think Fraud site on how to protect yourself from fraud.”

National Coordinator for the National Trading Standards eCrime Team, Mike Andrews, said: “Every summer music fans desperate to see their favourite artists at festivals or stadium tours are left distraught and considerably out of pocket at the turnstiles as they discover the tickets they bought in good faith are in fact part of a fraudulent scam.

“Recent National Trading Standards prosecutions have led to serious jail time for ticket touts, which should send a message to all those who choose to engage in fraud that there are severe consequences.

“Fans should avoid buying from unofficial ticket sellers, but we know fans desperate for tickets will try to source them via any means possible. For fans who do risk using secondary sites, always use a credit card and never pay by money transfer or buy tickets on social media channels.”

Founder of face-value ticket resale platform Twickets, Richard Davies, said: “We’ve seen firsthand how fraudsters attempt to exploit high-demand tours. In recent weeks alone, we’ve had to warn fans about multiple fake Twickets accounts and websites set up to trick Oasis fans into handing over money for non-existent tickets.

“Scammers are becoming increasingly sophisticated, often mimicking trusted resale platforms like ours or creating convincing social media profiles. It’s vital that fans stop and think before making a purchase. If a deal looks too good to be true, it probably is. Always check that the platform is an official resale partner, never buy tickets from unofficial sellers on social media or marketplaces and avoid anyone asking for payment via personal bank transfer.

“Twickets was created to give fans a safer, fairer way to buy and sell tickets at face value, and we’ve already helped thousands of Oasis fans do just that ahead of the band’s upcoming tour. We’re committed to protecting fans and will continue to work hard to ensure ticketing remains transparent, trustworthy and scam-free.”

Warning for vehicle owners following thefts in Lothian and Borders area

POLICE are asking owners of vehicles to be aware following a number of thefts across Lothian and Borders. 

A blue VW Golf R, registration PO15 XVW, was stolen from Onslow Street, Craigshill having been parked and secured on the driveway, at 11pm on Friday, 28 February, 2025. Other items were taken from the property after entry was gained.

About 1.30am on Saturday, 1 March, a white Golf R, registration CE65 RZF, was taken from East Lodge, Uphall. The vehicle was subsequently recovered on the M9 motorway after the occupants have made off in a separate grey Audi S3.

A short time later, around 1.50am, two people entered a business premises in Goschen Place, Broxburn, stealing keys for vehicles however no vehicles were stolen at this time.

Around 3.30am the same day, people wearing balaclavas were seen at the side of a property in Redmill Court, Whitburn. Entry was not gained to the property and they left the area in a white VW Golf R, believed to be the one taken from Uphall.

Around 1.30am on Monday, 3 March, we received a report of the attempted theft of a VW Golf and a Range Rover from Kings Well Crescent in Broxburn.

Later, around 2.50am, a grey Audi was stolen from West Holmes Place in Uphall. This was later traced.

Around 3.10am a BMW and a Jaguar were stolen from a driveway in Forkneuk Road, Uphall. Both vehicles were traced nearby a short time later.

Inspector John Fleming said: “We have officers investigating these crimes as a matter of priority in an effort to disrupt this criminal activity. We are treating these incidents as linked and would appeal for anyone with information to contact us.

“We’d strongly urge the public to ensure security measures are in place to try to protect vehicles.

“If you have a garage, please use it to secure your vehicle out of sight. Ensure your vehicle is locked and all valuables removed when not in use. Trackers and tracking devices are also a form of additional security and can assist recovering stolen cars quickly.

“If you witness any suspicious activity, I would ask you contact Police Scotland on 101 or Crimestoppers on 0800 555 111.”

Young Brits warned of dangers of modern slavery abroad

Young people travelling to popular holiday destinations to work in bars and clubs have been given advice on the dangers of labour exploitation

Thousands of young people travelling to popular holiday destinations including Ibiza, Majorca and Menorca to work in bars and clubs have been given advice on the dangers of labour exploitation.

Border Force officers have been running Operation Karetu at 22 airports across the UK, targeting young people travelling to work in Mediterranean destinations who could be at risk of exploitation, criminality and illegal working.

The month long operation has so far seen officers engage with over 1,000 young Brits, providing them with leaflets and guidance on how to avoid the risks involved as unofficial public relations (PR) reps – work that involves touting people into clubs and bars.

Young holidaymakers who travel abroad every year to work in the hospitality industry risk being forced to work long hours for low wages. Risks include working illegally due to a lack of knowledge about EU employment regulations or being exploited by serious organised criminal gangs. 

Operation Karetu was initially launched in 2018 amid concerns over the welfare of young British nationals being exposed to different types of exploitation particularly labour and sexual exploitation. The Operation has had significant success and since 2022 there have been zero cases of labour exploitation reported to the British Consular in the Balearics.

However, many cases of Labour exploitation go undetected, and Border Force continue to run Operation Karetu every year as an important preventative operation to protect young people.

Home Office Minister, Seema Malhotra said: “Travelling abroad for a summer in the sun is an exciting prospect for thousands of young people across the country, but it’s important they’re able to do that safely.

“Operation Karetu is just one example of Border Force’s work to protect the British public, ensuring young people are kept safe from unscrupulous employers.”

This year’s operation was specifically targeting the Balearic Islands, which includes popular tourist destinations such as Ibiza, Majorca, and Menorca.

The operation began on 17 June and is running until 19 July this year, and is carried out in partnership with the Foreign, Commonwealth and Development Office, the modern slavery charity, Unseen, and British embassies abroad.

Border Force carries out Operation Karetu annually as part of its Prevent and Protect strategies, to end involvement in exploitation and strengthen safeguards by protecting individuals, organisations and systems.    

Key advice from Border Force officers to people considering working abroad are:  

  1. Working while a tourist in the EU is illegal. If you are not an EU national or legally resident in the EU, you need a job offer, work permit and visa. More information is available on Travelling to the EU and Schengen area – GOV.UK (www.gov.uk).
  2. Check you have a visa and a contract before starting your job.  
  3. Ask about accommodation and find out the rent/costs. Do this before accepting accommodation as part of a job offer.  
  4. Keep hold of your passport at all times. If it is taken, report it to police. You can contact the local British Consulate for help and advice. Don’t be afraid to ask for help. 

The Border Force operation is supported by modern slavery charity Unseen, who operate the Modern Slavery Helpline. Anyone feeling vulnerable about their work or finances can contact the Modern Slavery Helpline, in confidence, on 08000 121 700. 

The operation is just one part of the work Border Force carries out to address modern slavery and trafficking. All front-line Border Force officers are trained to identify signs of modern slavery and make the necessary referrals.