FOLLOWING this year’s World Hearing Day (3rd March 2024), an audiology director from the Specsavers Home Visits team in Edinburgh has discussed the importance of regular hearing tests, sharing top audiology health tips to help the local community ensure their hearing is in great shape.
Lynne Philips, audiology partner at the Specsavers Home Visits team that covers Edinburgh, aims to raise awareness regarding hearing loss and promoting ear and hearing care.
One of the most reoccurring issues with hearing is earwax build-up which can cause hearing difficulties and discomfort. Lynne highlights the challenges this can cause: ‘Everyone has earwax. It’s produced by our ears to help protect them from infections and to stop them feeling dry and irritated.
“However, too much wax can cause problems, particularly when it becomes hardened and impacted, potentially leading to hearing loss, discomfort, pain and in some cases infections.’
Lynne continues: ‘Because of this, it’s always hugely important to get expert help if you experience difficulty with your hearing, especially if you’re not directly able to access a local Specsavers store.
“The accredited hearing care professionals on our Home Visits team are able to pay you a visit and can safety check if this is a problem you have.
‘Hearing loss is experienced by millions of people in the UK and affects people of all ages. Everyone’s hearing is unique. That’s why we carry out comprehensive hearing tests to better understand each person’s individual hearing profile. It also means Specsavers’ hearing experts can help people find the right hearing aids to rediscover the sounds they may be missing.’
The Specsavers Home Visits audiology team can provide adult hearing tests, as well as numerous audiology services such as hearing aid fittings and replacements, assisting customers with any hearing concerns they may have.
Recommendations to improve audiology services have been made to the Scottish Government, Health Boards and third sector partners.
An Independent Review of Audiology Services in Scotland sets out 55 recommendations for improving governance and structure, education and leadership.
Professor Jacqueline Taylor MBE conducted the review for Ministers following failures identified in audiology treatment for children.
Public Health Minister Jenni Minto said: “I would like to thank Professor Taylor and her team this thorough report that sets out clear options for improving audiology care across the country.
“We must recognise that many families were badly let down by these services in the past and this report’s recommendations will help ensure that is not allowed to happen again.
“The report is clear in its call for better leadership, structure and governance at all levels. Some of the recommendations are in areas where we are already taking action, such as increased funding for staff training.
“What is abundantly clear in their findings is that good audiology care can be life changing, and patients recognise and value the expertise and compassion of staff. We will fully consider the findings and set out the next steps to Parliament in the coming months.”
Professor Taylor said: “The wide-ranging recommendations in this report provide the foundation for improvements which will ensure high-quality, joined-up, patient-centred services.
“Audiology staff are working incredibly hard, often in challenging circumstances and during the course of the Review process we have seen many examples of good practice.
“We have also identified a range of issues which need to be resolved. I am extremely grateful to the patients, parents, audiology staff and stakeholders who helped to shape this Review. We have listened carefully, and I believe that by working together, we have a real opportunity to develop excellent services across Scotland.
“The Review Report is not an end in itself: it is the first step in a process of change which will require time, resources and national leadership to deliver. We hope that the Scottish Government will respond positively to the recommendations and will ensure that the words in this report, are turned into actions.”
Following the publication of the final report and recommendations of the Independent Review of Audiology Services in Scotland, Mark Ballard, Head of Policy and Influencing for Scotland at the National Deaf Children’s Society, said: “This report paints a deeply concerning picture of the state of audiology in Scotland.
“Parents who rely on audiology services for their children will be shocked to learn there has been an absence of national leadership, strategic planning and workforce planning at audiology departments across Scotland and that there has been no quality assurance of services in recent years.”
The most urgent recommendations in the review are around the quality of auditory brainstem response (ABR) testing, which is carried out to identify deafness in very young children.
Mr Ballard said: “It is alarming that issues were identified in the quality of ABR testing at every single health board across Scotland.
“We know deaf children can achieve anything that hearing children can when they get the right support, but for this to happen their deafness must be identified at the earliest opportunity. This is why it is vitally important that children always receive high quality and effective testing and long-term support.
“Parents need reassurance that issues with the quality of services will be swiftly addressed. This report was commissioned after significant failures were uncovered at NHS Lothian involving more than 150 children over nine years. Some of those children experienced life-changing consequences, because their deafness was identified too late for them to get the surgery or communication support they needed. There must be no more similar failures.”
The report also found there is a lack of consistent data collection, meaning it is difficult to monitor quality and compare how health boards in Scotland are performing. This makes it impossible to know if other deaf children are being failed in the same way as those in Lothian.
Mr Ballard continued: “Parents told the review about the difference a good audiologist can make and it is clear from this report we need to make sure they always have the resources, training and leadership required to deliver effective support.
“It is now crystal clear to the Scottish Government and NHS health boards what they must do to make sure every child gets the testing and support they need,” Mr Ballard added.
The National Deaf Children’s Society is delighted the Scottish Labour Party yesterday unanimously passed a motion pledging crucial support to deaf children during their early years.
If deafness is not identified early enough, deaf children may miss out on vital early language development, the opportunity to learn British Sign Language (BSL) from a young age or the chance to have a hearing aid or implant fitted. This can have a lifelong impact on the ability of deaf children to communicate.
The National Deaf Children’s Society wants to ensure no deaf child in Scotland waits more than six weeks from referral to audiology to getting a hearing test, as set out in the current Scottish Quality standards for Paediatric Audiology. However, in some parts of Scotland the average wait time can be a year.
Welcoming the support of the Scottish Labour Party, Mark Ballard, the National Deaf Children’s Society’s Head of Policy and Influencing for Scotland, said: “If we fail to get paediatric audiology services right for deaf children when deafness is first identified we then risk failing deaf children for life.
“Because of the delays some families face, we can end up with the shocking scenario where children who might have benefited from using hearing aids from the very earliest years miss out simply because of delays in testing and treatment.
“Unfortunately, opportunities to learn language in this vital period of development once missed cannot be reversed.”
Scottish Labour councillor Ben Smith (Paisley Northwest, Renfrewshire), who put forward the motion, said: “We were all shocked learn how deaf children were failed by audiology services at NHS Lothian.
“This cannot be allowed to happen again. Waiting times for deaf children to access audiology testing and treatment are still too long. Early support is crucial to help deaf children thrive.
“Scottish Labour is proud to support deaf children and young people in Scotland.”
Mr Ballard added: “Every deaf child should get the high-quality support they need from the earliest years. We need robust quality assurance mechanism to make sure there can be no more scandals like NHS Lothian.
“With the right support deaf children can get best opportunities to develop language skills and should be able to make informed choices around hearing aids, implants and learning BSL.”
