Our pandemic accommodation was unsafe, asylum seekers tell research team

Study suggests relocations took place with little consideration of people’s needs and adversely affected their health and wellbeing

Asylum seekers who were moved to temporary accommodation during the Covid-19 pandemic have faced unsafe conditions, mobility restrictions and a lack of communication from service providers, according to a new study.

Edinburgh Napier researchers said the asylum seekers’ accounts – in which they likened their hotel-type accommodation to detention centres – “pointed to a provision that was inattentive towards their needs, vulnerability and wellbeing.”

The study, which focuses on accommodation in Glasgow, is particularly critical of a “mothers and baby” unit in the south of the city, which was opened last October.  Mothers, who were moved there by Home Office accommodation contractor Mears Group who run the facilities, criticised the cramped and noisy living conditions, unsuitable furniture and inadequate washing facilities.

The report authors call for an independent assessment of the facility to be carried out as a matter of urgency, and say no more families should be moved there until this has taken place.

Other recommendations in the interim report include calls for risk assessments for individuals in advance of any relocation, the minimising of stays in hotel-type accommodation, a review of limits on travel luggage, and the lifting of restrictions requiring residents to stay ‘on-site overnight’.

Edinburgh Napier researchers carried out the study, funded by the Economic and Social Research Council, as part of UK Research and Innovation’s response to Covid-19. They worked with migrant-led grassroots organisation Migrants Organising for Rights and Empowerment (MORE) to explore the impact of the pandemic on those placed in temporary accommodation in Glasgow.

Around 350 asylum seekers were moved from their settled flats into various hotels in the city centre following the outbreak of Covid-19 in March last year, which Mears Group claimed was an attempt to curb the spread of the virus. 

Researchers spoke to more than 50 asylum seekers and followed closely the lives of 14 participants of varied ages and backgrounds from December 2020 to June 2021, during the ‘second wave’ of the virus in the UK, through weekly online meetings. 

Accommodation for asylum seekers during the pandemic has long been a controversial topic. A mass outbreak of Covid at the repurposed Napier military barracks in Kent last winter and a mass stabbing at the Park Inn Hotel in Glasgow the previous June sparked debate and criticism of the government’s handling of asylum housing from parliamentary select committees.

The interim findings of the new Edinburgh Napier study suggest relocating asylum seekers to hotel-type accommodation had a negative impact on their health and wellbeing, and that they found social distancing almost impossible in their new environment.

Individuals living in hotels also faced a number of restrictions. They were unable to cook their own food or have visitors, had their weekly allowance withdrawn, and were told they could not spend nights away from the accommodation. The food served was said to be of poor quality, and it did not reflect their religious or cultural backgrounds.

The Glasgow-based mother and baby unit, the only such facility in the whole of Scotland, was reportedly noisy – with doors frequently banging and staff knocking, and had small beds, insufficient room ventilation and furniture which was unsuitable for breastfeeding. One mum told of her humiliation when the driver taking her to the unit told her she had too many belongings for a “destitute” asylum seeker.

The report said relocations to temporary accommodation took place with little consideration of people’s needs and with no consultation with asylum seekers themselves. There were cases of people being given less than 15 minutes to get ready for their move, and of individuals being threatened with deportation if they resisted.

Dr Taulant Guma, Principal Investigator and lecturer in Edinburgh Napier’s School of Applied Sciences, said: “While issues around asylum accommodation have received a significant amount of media and public attention since the start of the Covid-19 outbreak, little attention has been paid to the experiences and perspectives of asylum seekers themselves, who are directly and mostly affected by these housing arrangements.

“As a collaboration with a grassroots organisation, our study offers a unique and in-depth insight and understanding into the day-to-day realities of asylum seekers’ housing experiences during the pandemic.

“In the context of the current Afghan crisis and discourses of ‘warm welcome’, our findings offer a timely reminder of the cold realities that may await Afghan asylum seekers and refugees once they are relocated to their accommodation across the country.”

Robert Makutsa, Community Researcher with MORE, said: “The asylum accommodation system is broken because the level of duty of care that is required does not need to be met. Think about it; what legal action can an asylum seeker raise against Mears or the Home Office in their failure to adhere to the accommodation provision? None. 

“Their lives are defined and controlled by their agents and often it is us, migrant led organisations and grassroots groups, who put pressure on Mears when asylum seekers make complaints.”

New clinics introduced to provide COVID jabs for newly arrived asylum seekers

A vaccination clinic has been set up in Glasgow to provide COVID vaccinations for newly arrived asylum seekers.

The clinic, which welcomed the first vaccination patients to its base in Govan last Friday, is part of the Asylum Health Bridging Team which provides a range of health services to some of Scotland’s most vulnerable communities.

Craig Davidson, a senior nurse within the team, helped to administer the first vaccines at the clinic. He said: “People have been really positive about getting access to the vaccine – to protect them and the wider community. We want to make sure that asylum seekers get the same access to health care and the COVID vaccine as the rest of the population.”

The clinic is targeting asylum seekers who have recently arrived in Glasgow, in the four to six week window where the team can offer assistance before patients’ asylum journey progresses. An initial health assessment can take up to 90 minutes, looking at physical illnesses and conditions and to provide mental health and trauma support.

The team also support people who may have been victims of trafficking and women who may have been subject to abuse or FGM. After the initial assessment is over, patients are invited back to the clinic for the COVID vaccination, with accommodation provider Mears, arranging transport.

Craig added: “It’s about building trust. We support them through the traumatic experience they have been through and at least 95% have been through a traumatic journey just to get to the UK.”

The clinic was the brainchild of Stewart Curtis, team leader at the service. While asylum seekers already established in accommodation were targeted as part of earlier COVID vaccination outreach programmes, or able to access their jab through community clinics, Stewart recognised that not everyone could do the same.

Stewart said: “The people we are seeing don’t know the community, they don’t know where to go. I wouldn’t even try to imagine what some of our service users have left behind and what some of them have gone through just to get here.

“We’re the first point of NHS contact for them. We are that friendly face and space, somewhere they feel comfortable and we can have the vaccination clinic here, where people know us and feel they are in a safe and supportive environment.”

Stewart said his team have welcomed the opportunity to add the vaccine to the range of support services on offer.

He added: “I know the positive impact my staff are having on each individual’s life that comes through the door – that makes me really proud.”

Craig has also seen the benefits. He said: “I began my nursing career in May 2020, in the middle of the pandemic. I used to work in a ward treating patients who had COVID and dealing with a high level of death and trauma was, for me, really hard.

“It’s great to see this side with people who are so pleased to get the vaccine in the knowledge that it will protect them and the wider community.”

Improving access to healthcare for vulnerable people

People who have experienced difficulty registering with a doctor’s surgery are to be given additional guidance through the launch of new information cards. 

The Access to Healthcare cards are designed to offer support to vulnerable groups including those experiencing homelessness, people seeking asylum, refugees and the Gypsy/Traveller community.

The information, which highlights an individual’s right to register, is written in a way that is clear, simple and easy to access.

The cards will also assist reception staff in identifying a patient’s need for an interpreter or assistance in filling out forms.

Public Health Minister Joe FitzPatrick said: “I am proud to be launching the Access to Healthcare information card which will ensure some of the most vulnerable groups in society can access the support and treatment they need.

“They will be distributed via the groups who work with Gypsy/Travellers, people seeking asylum, refugees and those people experiencing homelessness.

“The information provided on these cards will ensure good communication between patients and reception staff from the outset, leading to a more positive experience for everyone involved.”

Equalities Minister Christina McKelvie said: “I welcome the introduction of these information cards.

“By removing barriers to access we are demonstrating a practical approach to tackling discrimination and delivering equality. These cards represent a significant step towards improving access to public services for people.”

Katie Hawkins, a GP who works with homeless people at Edinburgh’s Access Practice, said: “I believe the cards are an extremely useful way of informing patients and front line staff of the right everyone has to primary care.

“As a GP working with those experiencing homelessness I see the direct consequences of a lack of access to primary care.

“I hope the cards will help more of the most marginalised in society to address their basic health needs.”

card one

card two

Exhibition: Displacement – Celebrating solidarity with refugees

Gallery One St Margaret’s House Studios

London Road Edinburgh EH7 6AE

DISPLACEMENT exhibition

4 – 19 June – FREE

st margaret's house

Celebrating solidarity with refugees

Artist Jamie King has been a studio holder for over five years at St Margaret’s and has had several exhibitions there. He has also exhibited at Summerhall Edinburgh and in Glasgow.

In this exhibition King has engaged with conceptual art through the use of language as well as oil painting. Fellow artist Nicky Beckett works with mixed media and has exhibited in London and France.

These two artists have collaborated to produce a series of visual and conceptual art works as a response to the current refugee crisis affecting Europe.

How to attend:

This exhibition is free. Fifty per cent of any artwork sales will be donated to Scottish Refugee Council.

Glasgow Girls in Muirhouse!

Glasgow Girls

Please help to publicise the screening of the Glasgow Girls next Thursday night (8 October) at North Edinburgh Arts (writes Lynn McCabe).

We will be joined by one of the young women from Drumchapel High School who helped to initiate the campaign against dawn raids and deportation of asylum seekers in her community in 2005.

Transport will be available for anyone who needs it. For further information call 552 5700 or email lynn.mccabe@ea.edin.sch.uk

 |

Scotland responds to humanitarian crisis

we as a nation have to step up and respond in a way that matches the scale of this tragedy’ – First Minister Nicola Sturgeon

Kobani ruins

An operational taskforce is to be established to co-ordinate Scotland’s practical response to the humanitarian refugee crisis following yesterday’s Edinburgh summit convened by First Minister Nicola Sturgeon.

The First Minister said Scotland stands ready to welcome refugees, as she confirmed that the task force would urgently engage organisations across Scotland to establish capacity in a range of matters such as housing, health services, language support, transport and social services.

The First Minister announced that Europe and International Development Minister Humza Yousaf will chair the group, which will also examine how Scotland can harness the goodwill of the public in Scotland with many of the humanitarian organisations already reporting a huge number of offers of practical help from individuals and groups across the country.

Ms Sturgeon said that yesterday’s summit had been positive and productive with people who have sought sanctuary in Scotland invited to give their own personal testimonies about the practicalities of settling in a new country.

She also confirmed that the discussions would be summarised and sent to the Prime Minister as part of a positive offer of support from Scotland as the UK responds to the migration crisis.

The First Minister said: “I want, as First Minister, to ensure that Scotland is playing its part in dealing with this humanitarian crisis. Today’s summit was a positive and productive first step with a sense that we as a nation have to step up and respond in a way that matches the scale of this tragedy.

“Scotland already has well established structures in place for integrating those who come here seeking asylum and we stand ready to welcome our fair share of people fleeing persecution. However, if we are to do this, there is no doubt that we do require a proper, co-ordinated approach.

“Today’s summit was focused on looking at some of the practical issues involved and I have now established a task force to co-ordinate Scotland’s response, working with local authorities, public agencies and third sector organisations to ensure that any refugees that come to Scotland will be able to integrate successfully. As a first step, I expect the task force to examine capacity in a range of services in Scotland, including housing, health and social services.

“The task force will also have a hugely important role in harnessing the many, many expressions of goodwill and offers of help from the public in Scotland, providing a focal point for that activity and ensuring that the wider Scottish community is able to play its part in welcoming people to our country.”

Ms Sturgeon went on: “During the talks today there was real clarity expressed around the UK Government’s need to play a part in a co-ordinated European response to the problem and agree to take a fair and proportionate share of refugees.

“We want to work constructively with the UK government and I welcome the additional steps that the Prime Minister has set out but there has to be much more detail given – for example we still don’t know how many refugees he is talking about or whether these are just refugees from Syrian camps or those in Europe.

“There are not any easy solutions to this, but all of us have a responsibility as human beings to recognise the extent of this humanitarian crisis and resolve together to do something about it. If we all play our part then the totality of that response might just have a chance of dealing effectively with the problem.”