The latest edition of the Amazon Economic Impact Report is released today, and the figures show that since 2010, Amazon has invested more than £3.5 billion in Scotland. The figures are taken from the latest Amazon Economic Impact Hub, which details the investments made by Amazon across the UK since 2010.
The 2024 Amazon UK Economic Impact Hub features data on the number of jobs Amazon has created regionally and the level of the company’s economic activity supported by its investments. The figures also show the number of local, independent SMEs supported by Amazon and the export sales achieved by businesses who sell products on Amazon.
The 2024 Amazon Economic Impact Report reveals:
Since 2010, Amazon has invested around £2.6 billion in Eastern Scotland and over £3.5 billion in Scotland.
This investment led to the production of goods and services that contributed over an estimated £3 billion to Scotland’s GDP since 2010.
To date, Amazon has created around 3,000 full and part-time jobs in Scotland.
More than 130 people in Scotland have completed Amazon’s employability skills training programme since 2010.
More than 200 apprentices in Scotland have qualified from the Amazon Apprenticeship programme since 2010.
In Scotland, there are around 4,000 small and medium-sized businesses selling on Amazon as independent selling partners.
Small businesses from Scotland selling on Amazon recorded over £160 million of export sales in 2023. Small businesses in Eastern Scotland selling on Amazon recorded over £85 million of export sales in 2023.
The Big House Multibank in Fife, co-founded by Amazon and former Prime Minister Gordon Brown in 2022, has donated over 2 million surplus goods to families in need across Scotland
Jamie Strain, General Manager at Amazon in Dunfermline, said: “We’re passionate about supporting the regional economy and the wider Scottish community through investments, job creation, charity donations and volunteering.
“Amazon continues to make a positive impact, including upskilling our employees and helping small businesses in our community reach new heights.
“While we continue to invest in the regional economy, we’re also stepping up our support of community organisations in Dunfermline.
“In 2024, our team has supported a wide range of organisations including Scot Baby Box Appeal, Lochgelly High School and CHAS through employee volunteering, product donations and financial support.
“We’re excited to continue supporting good causes over the coming months while we deliver for customers, sellers and communities.”
The Amazon Edinburgh team has collaborated with David Pollacchi, Managing Director of Lomax Sports to support Firrhill High School and the Kevin Thomson Academy with donations of over £3,000 worth of equipment.
The football coaching kits include embroidered sportswear, footballs and cones. The academy will use the equipment as part of a partnership with Firrhill High School, a secondary school based in south- west Edinburgh, which has received two sets of 11 aside school football kits as part of the donations.
The Kevin Thomson Academy (KTA) offers football coaching across the city through classes, private and team sessions. The Academy is run Kevin Thomson, a former Scottish professional footballer who played for clubs including Hibs, Middlesborough and Rangers.
David Pollacchi has a proven track record of making a tangible difference within communities in Edinburgh and has been formally recognised by Sportscotland, Scottish Football Association and the City of Edinburgh for driving sporting initiatives to improve the mental and physical wellbeing of children within the city.
To mark the donation, members of the Amazon team and the Kevin Thomson Academy visited staff and pupils from Firrhill High School to donate the items.
Ethan Smith from Amazon in Edinburgh said: “As an avid football fan, I’m so pleased Amazon has supported Firrhill High School and the Kevin Thomson Academy with these donations.
“It was a pleasure meeting pupils and members of the school and academy, and I hope this donation makes a lasting impact.”
Kevin Thomson added: “We want to express our thanks to Ethan and the team at Amazon in Edinburgh for this donation.
“Football is our passion and with donations like this, we can continue to support young people across the city in developing their skills and keeping fit. Huge thanks to David Pollacchi for managing and facilitating the whole process end to end over a number of months.
” We look forward to our training with Firrhill High School.”
Graham Hamilton, Headteacher at Firrhill High School, said: “Thank you to David Pollacchi and Kevin Thomson, generously supported by Amazon in Edinburgh, for this donation of equipment, which means so much to our pupils.
“It was great to meet David, Kevin and the team from Amazon and we look forward to the sessions run by the Kevin Thomson Academy and to many victories in these new strips.”
Community donations and employee volunteering are just two of the ways Amazon supports the communities where it operates.
Amazon co-founded The Big House Multibank in Fife with former UK Prime Minister Gordon Brown to support to families in need. The Multibank network has now donated more than 4 million surplus goods to over 400,000 families across Scotland, Wales, Greater Manchester, and London.
Amazon has supported more than 700,000 students across the UK with free STEM education programmes through Amazon Future Engineer and helps community organisations transport meals and other essentials to families in need through its pro bono logistics programme, Amazon Local Good.
Amazon partners with Comic Relief and is the official home of the charity’s iconic Red Nose. Together with its employees, customers, and partners, Amazon has raised over £4.8 million to fund projects that support people across the UK, and around the world.
The kits of essentials are being distributed by The Big House Multibank, backed by Gordon Brown and Amazon
Employees from Amazon in Edinburgh have come together to pack and donate 2,500 backpacks filled with essential back-to-school items worth more than £30,000 to help ensure local children are equipped for the new school year.
The backpacks which contain essential items for pupils returning to school this month, including stationary suppliers, water bottles, and scientific calculators for secondary pupils, were donated to The Big House Multibank which distributes essential items to families in need across in Fife, Edinburgh, Dundee and Perth.
Kirsty Thomson, Chief Executive of The Big House Multibank, said: “The start of a new school year should be an exciting time for families but with the cost of living crippling so many in our communities, it’s become yet another financial worry for them.
“Through the donation of these back-to-school essentials from Amazon, The Big House Multibank hopes to provide children with the quality items they need to start the new school year ready to learn and with a smile on their faces.”
Adele Morgan, an employee from Amazon in Dunfermline who took part in the kit packing, said: “I had a great time packing the kits alongside my team.
“It’s a very rewarding feeling when we deliver the kits and see the difference it will make to children and families across Fife and beyond. Thank you, Amazon, for this opportunity!”
The Big House Multibank in Kirkaldy was founded in 2022 by former Prime Minister Gordon Brown, Amazon and The Cottage Family Centre, together with local businesses and suppliers.
It provides surplus essentials, such as hygiene products, household essentials, school uniforms, and bedding donated by businesses, like Amazon, directly to those in need. Since launch, it has helped to distribute 2.2 million donated products to households in need across East Scotland.
Half of Scottish workers want more flexibility – and more than 1 in 3 with children would consider term-time-only working, according to new survey
New survey from YouGov, commissioned by Amazon, explores Scottish views on workplace flexibility
While 51% of workers in Scotland would like more flexible working options from their employer, almost half (44%) say they have NO option to work flexibly at all
More than one in three (34%) of all parents with children aged 18 and under would consider term-time working; an innovative option recently introduced by Amazon for its Operations employees in Dunfermline and across the UK
As parents across Scotland plan ways to keep their children active and entertained during the school holidays, new research reveals that more than one in three working Scottish parents would consider term-time only working to improve work/life balance.
A YouGov poll commissioned by Amazon, reveals half (51%) of working parents in Scotland want more flexibility in their jobs, while more than one in three (34%) parents in Scotland said they would consider switching to a term-time contract.
Furthermore, almost half (44%) of those questioned in Scotland say their current employer offers no opportunity to work flexibly at all.
The survey follows a recent expansion of Amazon’s own ground-breaking term-time working option which aims to help employees and their families. The flexibility guarantees time off during the summer, Christmas and Easter school holidays for parents, grandparents and guardians of school-age children.
The company also recently introduced Amazon Anytime; a flexible part-time contract for a minimum of 80 hours a month, which lets employees pick and mix the shifts which suit their needs – part-day or full-day, day or night, weekday or weekend.
The new survey also reveals:
Three quarters (74%) of working parents in Scotland say flexible working is a priority when thinking about their next job
A better work-life balance (63%) and less commuting (53%) are the top perceived benefits of flexibility for working parents in Scotland
John Boumphrey, Amazon’s UK Country Manager, said: “These findings clearly demonstrate the huge importance of workplace flexibility, and why it matters so much to employees in Scotland and across the UK.
“At Amazon, we’re always listening to our employees and innovating for our people, and we’re delighted to offer these ground-breaking contracts to help provide employees and their families more flexible options.
“We have a variety of different full-time and part-time contracts, and we’ve also provided a four-day working week for our fulfilment centre employees for many years. Term-time working and Amazon Anytime are examples of how we continue to use feedback to support our people, help with childcare needs, and give families more time together.”
Amazon employees can also take advantage of Amazon’s pioneering Career Choice programme, which pre-pays up to 95% of costs for nationally accredited courses in high-demand fields (up to £8,000 over four years), regardless of whether the skills are relevant to a career at Amazon.
Competitive pay, comprehensive benefits and a modern, safe and engaging work environment are provided for Amazon employees. The roles pay a minimum of £12.30 per hour depending on location, as well as up to £33,500 a year for degree-level apprenticeships.
All employees can also benefit from a package that includes private medical insurance, life assurance, income protection, and an employee discount – which combined are worth thousands annually – as well as a company pension plan.
Amazon has been named as a ‘Top Employer UK 2024’ by the Top Employer Institute, one of the world’s most prestigious certifications in the field of human resources management.
This award recognises Amazon’s commitment to the development and well-being of its employees. In addition to the UK accolade, Amazon has also been certified as one of the Top Employers in Europe for a second consecutive year.
Amazon was also recently ranked first in the top 50 employers of veterans in the UK by the GREAT British Employers of Veterans, a comprehensive benchmark of the leading companies that employ veterans.
A children’s charity in Dumfries has received a donation of 1,300 educational books from the team at Amazon’s fulfilment centre in Dunfermline.
Aberlour Children’s Charity supports disadvantaged children and families across Scotland. The charity offers tailored services such as addiction recovery, disability care and residential and foster care for children who are unable to live with their families.
The team from Amazon in Dunfermline visited the charity’s hub in Dumfries to deliver 1,300 educational books. The books will be used in Aberlour’s community library in its Dumfries, Annan and Stranraer hubs as well as being gifted to children and young people Aberlour support across Dumfries and Galloway
Jamie Strain, General Manager at Amazon in Dunfermline, said: “At Amazon, supporting people in need is an essential part of our work with the community.
“The care and compassion that the staff and volunteers at Aberlour Children’s Charity have for the people they meet is truly admirable, and we’re glad to play a small part in their outreach. We hope this donation of books can make a positive change.”
Jonathan McClean, an employee at Amazon in Dunfermline who helped deliver the books, added: “The support Aberlour Children’s Charity provides to the community is transformative.
“I had the pleasure of seeing how happy the staff were to see our donation and recognise the impact this will have for children across Scotland. The charity is creating brighter futures for those in need and I feel very grateful that we are able to support them to achieve this.”
Amanda McAllister, Service Manager from Aberlour Children’s Charity, added: “We really appreciate Amazon’s support with this donation of books.
“Their contribution to our work will directly impact the lives of children and families we support across Dumfries and Galloway, which is priceless to us. Thank you, Jamie and team!”
Community donations and employee volunteering are just two of the ways Amazon supports the communities where it operates. Amazon co-founded the Multibank initiative with former UK Prime Minister Gordon Brown to support families in poverty.
The first Multibank, ‘The Big Hoose’, opened in Fife providing surplus essentials like nappies, toilet rolls, toothpaste and school uniforms, donated by Amazon and others, directly to those in need. The initiative has gone on to donate more than 2 million goods to over 200,000 families across Scotland and Greater Manchester.
Amazon also helps community organisations transport meals and other essentials to families in need through its pro bono logistics programme, Amazon Local Good, including more than seven million healthy breakfasts to children at risk of hunger in partnership with Magic Breakfast.
Amazon partners with Comic Relief to help people tackle poverty and is the official home of the charity’s iconic Red Nose.
Last year, together with its employees, customers, and partners, Amazon raised over £4.8 million to fund projects that support people struggling with the cost-of-living crisis and tackle issues such as homelessness, mental health problems, and food insecurity across the UK, and around the world.
A charity supporting children and families in Edinburgh has received a £4,000 donation from the team at Amazon Development Centre Scotland.
The donation was made to The Yard, a charity that has been involved with the Edinburgh community for more than 35 years. The Yard supports disabled children, young people, and their families through creative and inclusive play experiences.
The donation from Amazon will go towards The Yard’s ongoing programmes and services, including their family sessions.
Colin Mackenzie is a Software Development Engineer at Amazon Development Centre Scotland in Edinburgh, and he nominated the charity for the support. Colin said: “The team at Amazon Development Centre Scotland has supported The Yard for several years with donations and tech support.
“It’s been a joy to see how impactful the charity’s support can be to families across Edinburgh. Its work in the local community directly benefits families and with Amazon’s donation, The Yard can continue to support those in need.”
Hannah Dunlop, Senior Fundraising Manager from The Yard, added: “It’s wonderful to receive so much support from Amazon Development Centre Scotland.
On behalf of the staff and volunteers at The Yard, I would like to say thank you to Amazon for its continued support.
“This contribution will provide vital support and opportunities for disabled children and their families to connect, play, and thrive together.”
The donation forms part of Amazon’s Volunteer Cash Donation Programme, where Amazon employees nominate causes where they volunteer their time, to receive a cash donation. In collaboration with hundreds of community organisations around the world, Amazon employees are encouraged to volunteer and support causes they’re passionate about.
Community cash donations and employee volunteering are just two of the ways Amazon supports the communities where it operates.
In 2022, Amazon co-founded the Multibank initiative with former Prime Minister Gordon Brown to support families experiencing poverty. The first Multibank, ‘The Big Hoose’, opened in Lochgelly, Fife providing surplus essentials like nappies, toilet rolls, toothpaste and school uniforms, donated by businesses like Amazon and others, directly to those in need.
The initiative has gone on to donate more than 2 million goods to over 200,000 families across Scotland and Greater Manchester.
Amazon also helps community organisations transport meals and other essentials to families in need through its pro bono logistics programme, Amazon Local Good, including more than seven million healthy breakfasts to children at risk of hunger in partnership with Magic Breakfast.
Amazon partners with Comic Relief to help people tackle poverty and is the official home of the charity’s iconic Red Nose. Last year, together with its employees, customers, and partners, Amazon raised over £4.8 million to fund projects that support people struggling with the cost-of-living crisis and tackle issues such as homelessness, mental health problems, and food insecurity across the UK, and around the world.
Amazon has supported more than 500,000 students across the UK with free computer science and STEM education programmes through Amazon Future Engineer.
Amazon offers one of the top private sector apprenticeship programmes in the UK, with opportunities across more than 30 different schemes
New apprenticeship opportunities on offer in 2024, including digital product manager, are in addition to schemes in buying and merchandising, cyber security, marketing and creative design
Over 50% of the apprenticeships will be offered to existing Amazon employeesto retrain and gain new skills
Amazon, ADCS, Tiphaine Brydniak
Two apprentices at Amazon’s Development Centre in Edinburgh are encouraging others to start an apprenticeship and boost their careers after Amazon announced the expansion of its apprenticeship programme with the addition of 1,000 new positions across the UK in 2024.
Amazon offers one of the UK’s top private sector apprenticeship schemes according to the Top 100 Apprenticeship Employers[1], including entry-level placements and more than 230 degree-level apprenticeships in programmes including accounting and data analysts.
Recruitment has now started for more than 30 different schemes, from sustainability to engineering, project management to product buying, and warehouse team leaders to health and safety technicians.
This year, Amazon is also launching new programmes including the digital product manager apprenticeship and the commercial procurement and supply apprenticeship. The range of different apprenticeship schemes reflect both Amazon’s diverse workforce and the communities it serves every day across the UK.
As well as offering hundreds of new roles to external candidates, more than half of the new apprenticeships will be offered to existing employees who will have the opportunity to retrain and gain new skills for an exciting new career path. In 2023, two thirds (67%) of new apprentices at Amazon were aged 25 and over, an increase of 10% year on year, which demonstrates the support apprenticeships provide in helping people pursue new careers.
An apprentice who is currently taking part in the programme is Tiphaine Brydniak, from the Amazon Development Centre in Edinburgh.
Tiphaine is a software development engineer (SDE) apprentice at the Amazon Development Centre in Edinburgh. She’s been in the role since 2021 and is due to complete the apprenticeship in 2025 in conjunction with Edinburgh Napier University.
Tiphaine had been working as an accountant in London for seven years before switching her career path to tech. She’d been interested in the industry since school, initially in web development and video game design, but her lack of experience made her nervous to explore new job opportunities.
When she was on a career break from accountancy, Tiphaine’s partner bought her access to an online course in programming. At the same time, she started building a mobile app for herself to track the birds she spotted. She found she enjoyed the broad scope of tech, and became determined to make a career switch.
In 2021, Tiphaine was accepted onto the Amazon Software Development Engineering apprenticeship, and she hasn’t looked back since.
“At the beginning of my apprenticeship I felt like I knew nothing, and I definitely had a bit of imposter syndrome,” Tiphaine said. “Over the years, I’ve realised that even senior development engineers feel that way sometimes, and it’s part of our growth. I’ve never once felt like I can’t ask my managers questions, and have been supported every step of the way – it’s been brilliant.”
Tiphaine shared what her favourite thing about working at Amazon is, saying: “I’ve rotated through a number of roles during my apprenticeship, which has allowed me to experience different parts of the business. On every team, I’ve played a part in high-impact projects that have complex and interesting problems to solve. You’re not restricted by being an apprentice at Amazon; you get to be fully part of the team.”
Tiphaine has some advice for people thinking of applying for an apprenticeship with Amazon, particularly if it involves changing career later in life: “If you’re worried about going back to uni, you don’t need to be. The split of ‘mature’ students and first timers on this apprenticeship course is about 50/50, which made the experience less daunting for me. It’s important to reflect on how far you’ve come and how much you’ve achieved, and you can do that again in something new.”
Declan Fisher from Livingston is also software development engineer apprentice at Amazon in Edinburgh. He started at the company in August 2021 and is due to complete his apprenticeship later this year.
Declan left school in 2019 and started a degree at Heriot-Watt University studying Maths with Computer Science. He says:
“I had just left school and wanted some freedom, but I don’t think I was ready for university. After two months, I left and took a year out while working part-time at a supermarket. The pandemic also hit that year, so I spent a lot of time considering what it was I wanted to do going forward. I knew I wanted something to challenge me a bit while I was also earning money.
“My mum had told me to look at apprenticeships when I was at school, but it wasn’t until I was older that I went back and had a look at apprenticeships online. I liked the sound of getting paid while I work and study.
“I applied for a few apprenticeships, really anything technical I could find at the time. I knew I liked computers, but I didn’t know how to program at all. I got offered a data analytics role at a different company and did that for a year. During my time there, I realised I enjoyed the programming side but in that role we only did quite simple data analysis. It was a bit repetitive, and I wanted something more, so I started looking for something new and applied for an SDE role at Amazon.”
Declan explains what he is enjoying most about his apprenticeship at Amazon: “It’s such a different way to learn compared to university. I learn a lot more on the job than I would’ve at university, and other apprentices in my cohort have said the same. I like that it’s hands-on experience, and it’s good to be getting paid at the same time.
“I was drawn to Amazon specifically because I’ve always wanted to work in tech, and it’s a household-name tech company, so my heart was set from the beginning. Amazon is a really exciting company to be a part of and there’s lots to get involved in. Just recently we had a social night in the office, had a takeaway and doing some fun team activities.
“The field of technology is constantly developing, and I’ve realised there’s never going to be a time where you’re not learning something new. I always assumed if you were higher up in the company, you’d know everything, but that’s not the case. We’re always learning And developing our skills and knowledge further.
Declan has some advice for anyone considering an apprenticeship at Amazon:
“Make sure you’re passionate about the subject you’re applying for and know it well before you go for an interview. In the same vein, don’t be afraid to apply if you feel underqualified, because the apprenticeship is designed to take someone who doesn’t have any experience and train them to be a skilled engineer.”
After he completes his apprenticeship later this year, Declan hopes to stay at Amazon and progress within the company as a software development engineer.
Nicola Drury, Head of Skills and Apprenticeships at Amazon, said: “Every year we look forward to recruiting ambitious and enthusiastic apprentices to join our teams working to deliver for customers all over the UK. Whether they’re retraining to begin a new and exciting career, or gaining new skills to take their career in a new direction, we’re proud to provide opportunities for people to find their dream roles.”
The 1,000 new apprenticeships highlight Amazon’s ongoing commitment to creating jobs and training opportunities for people across the UK. Once qualified, apprentices will have the opportunity to work across Amazon’s UK sites including fulfilment centres, delivery stations, sortation centres as well as corporate offices in London and Manchester, and four development centres in Cambridge, Edinburgh, London, and Swansea.
Amazon apprentices work across a wide variety of different schemes in hundreds of teams, from software developers in Prime Video, buyers in fashion, and production in Amazon Studios. This year apprentices could be a solutions architect in Amazon Web Services, a marketer in Amazon Music, or work with cutting-edge technology in operations as an engineer.
Since 2021, Amazon has pledged £8m supporting over 400 SMEs with apprenticeships via the apprenticeship levy transfer service. To date, Amazon has supported over 750 apprentices across a wide range of schemes including adult care, data, dental nurses and broadcast production assistants.
In addition to the apprenticeship schemes, Amazon employees can also take advantage of Amazon’s pioneering Career Choice programme, which pre-pays up to 95% of tuition and fees for courses in high-demand fields, up to £8,000 over four years, regardless of whether the skills are relevant to a career at Amazon.
Competitive pay, comprehensive benefits and a modern, safe and engaging work environment is provided for its employees. The roles pay a minimum of £11.80 or £12.50 per hour, rising from April to between £12.30 and £13 per hour, depending on location, and up to £33,500 a year for degree-level apprenticeships. All employees also receive a benefits package that includes private medical insurance, life assurance, income protection, and an employee discount – which combined are worth thousands annually – as well as a company pension plan.
Amazon has been named as a ‘Top Employer UK 2024’ by the Top Employer Institute, one of the world’s most prestigious certifications in the field of human resources management. This award recognises Amazon’s commitment to the development and well-being of its employees. In addition to the UK accolade, Amazon has also been certified as one of the Top Employers in Europe for the second consecutive year. https://www.aboutamazon.co.uk/news/top-employer-2024
Applications are now open for Amazon’s apprenticeship programme. For more information, visit: www.amazonapprenticeships.co.uk
A women’s charity in Edinburgh has received a £2,000 donation from the Amazon Development Centre Scotland team in the city.
Smart Works Scotland provides unemployed women with clothing for interviews, coaching and confidence training to have a better opportunity of securing employment. Opening its doors in 2014, the charity has supported thousands of women into employment.
Stacy Lundquist, Software Development Engineer at Amazon Development Centre Scotland, nominated the charity for support because of its positive impact over the last decade. She said: “I nominated Smart Works for support due to the impactful work that they do.
“Not only does the charity operate in communities across Scotland, but it effectively and actively combats many issues that UN Women has frequently highlighted, such as women’s economic empowerment.
“The staff and volunteers at Smart Works ensure that no unemployed woman is left in the dark about the next steps to a career.”
Rachel Shields, from Smart Works Scotland, added: “Thank you to Stacy and the team at Amazon Development Centre Scotland for their support and recognition of our hard work.71% of our clients go on to get a job within one month of their time with us and, with donations like this, we can continue to help unemployed women reach their full potential.”
The donation forms part of Amazon’s Volunteer Cash Donation Programme, where Amazon employees nominate causes where they volunteer their time, to receive a cash donation. In collaboration with hundreds of community organisations around the world, Amazon employees are encouraged to volunteer and support causes they’re passionate about.
Community cash donations and employee volunteering are just two of the ways Amazon supports the communities where it operates.
In 2022, Amazon co-founded the Multibank initiative with former Prime Minister Gordon Brown to support families experinecing poverty. The first Multibank, ‘The Big Hoose’, opened in Lochgelly, Fife providing surplus essentials like nappies, toilet rolls, toothpaste and school uniforms, donated by businesses like Amazon and others, directly to those in need.
The initiative has gone on to donate more than 2 million goods to over 200,000 families across Scotland and Greater Manchester.
Amazon also helps community organisations transport meals and other essentials to families in need through its pro bono logistics programme, Amazon Local Good, including more than seven million healthy breakfasts to children at risk of hunger in partnership with Magic Breakfast.
Amazon partners with Comic Relief to help people tackle poverty and is the official home of the charity’s iconic Red Nose.
Last year, together with its employees, customers, and partners, Amazon raised over £2.7 million to fund projects that support people struggling with the cost-of-living crisis and tackle issues such as homelessness, mental health problems, and food insecurity across the UK, and around the world.
Amazon has supported more than 500,000 students across the UK with free computer science and STEM education programmes through Amazon Future Engineer.
Amazon, which has a fulfilment centre in Dunfermline, has been named as a Top Employer 2024 in the UK by the Top Employer Institute, one of the world’s most prestigious certifications in the field of human resources management. It recognises Amazon’s commitment to the development and wellbeing of its employees.
In addition to the UK accolade, awarded for the first time, Amazon has been certified as one of the Top Employers in Europe for a second consecutive year.
The Top Employer acknowledges companies’ commitment to a range of different areas of HR, including people strategy, work environment, talent acquisition, learning, diversity and inclusion, wellbeing and more.
Amazon’s certification in both the UK and Europe is confirmation that the company’s dedication to a better world of work extends internationally, acknowledging the hard work that colleagues are doing at all of its operations sites, including the site in Dunfermline, corporate offices, and research and development centres in across the region.
Amazon Dunfermline General Manager, Jamie Strain, said: “It’s an honour that Amazon has been certified as a Top Employer 2024 in the UK for our ongoing commitment to the development and wellbeing of our employees.
“Across our business, we strive to be Earth’s best employer and are committed to creating an innovative and engaging workplace where our teams across the UK, who come from all backgrounds, are proud to work.”
Top Employers Institute CEO David Plink says: “Exceptional times bring out the best in people and organisations. And we have witnessed this in our Top Employers Certification Programme this year: exceptional performance from the certified Top Employers 2024.
“These employers have always shown that they care for the development and wellbeing of their people. By doing so, they collectively enrich the world of work. We are proud to announce and celebrate this year’s group of leading people-oriented employers: the Top Employers 2024.”
Amazon is dedicated to continual improvement in the workplace, offering some of the most advanced workplaces of its kind in the world, with competitive pay, and processes and systems to ensure the wellbeing and safety of all employees.
Whether in its corporate offices, research and development centres or its operations network, Amazon has created all kinds of jobs for all kinds of people.
From those starting work with no formal qualifications to people with doctorate-level qualifications, from graduates and apprentices to people with decades of experience in the workplace, Amazon has created roles across its business where people can develop their careers and positively impact the lives of Amazon customers.
Amazon is proud to have a diverse workforce in the UK, where employees are encouraged to chart their own path, with programmes such as Career Choice and apprenticeships opening opportunities for education and growth.
Amazon also offers a range of great benefits that support employees and eligible family members, including domestic partners and their children. These comprehensive benefits begin on day one and include private medical insurance, life assurance, income protection, employee discount and commuter benefits.
This new recognition comes as Amazon was listed second on LinkedIn’s Top Companies 2023 list in the UK, as well as being certified a Level 3 Disability Confident ‘Leader’ in the UK, the highest level.
About the Top Employers Institute
Top Employers Institute is the global authority on recognising excellence in People Practices and has certified more than 2,300 organisations in 122 countries.These certified Top Employers positively impact the lives of over 9 million employees globally.
Scottish shoppers love hunting for second-hand deals – but when it comes to repairs, only one in five would mend a broken appliance
Half (49%) of consumers in Scotland say they enjoy looking for deals on second-hand and refurbished goods
More than one in three (39%) Scots would give a quality used or refurbished item to a loved one this Christmas as Amazon reveals the mostpopular ‘Second Chance’ shopping bargains
According to new research released today by Amazon, Scotland is a region of second-hand bargain hunters. Half (49%) say they enjoy hunting for deals on second-hand items, with almost a third (30%) saying they always seek second-hand or refurbished offers first.
The study also found 91% of people surveyed in Scotland check ‘used’ prices against new when shopping online, with 36% refusing to pay full price for anything, be it clothing, tech or homeware.
This openness to embracing quality used and refurbished products is likely to be reflected in Scotland’s Christmas stockings this festive season, with more than one in three people (39%) saying they would gift a quality second-hand item to a loved one.
Despite enthusiasm for buying second-hand and refurbished items, only one in four (23%) surveyed in Scotland would mend an appliance if it breaks. Instead of fixing it, 23% of adults surveyed in Scotland say they throw away items such as toasters and kettles when they break, while 36% say they recycle them.
The most common reasons for giving up on a repair were not knowing where to start and worrying that attempts to repair something would in fact make it worse. Amazon sold 4 million returned and refurbished products in the UK last year online through Amazon Second Chance (amazon.co.uk/amazonsecondchance), saving British customers more than £100 million.
In the first nine months of 2023, Amazon’s sales of second-hand goods in the UK increased by more than 15% compared to the same period last year.
Shoppers can bag bargains with up to 50% savings compared to recommended retail prices online and, for a limited time only, in person too at the new Second Chance Store in Central London.
The store also offers customers the chance to bring in broken home tech and laptops to its Repairs Zone for free advice and workshops on fixing them. In its opening week, home and kitchen items including upright hoovers and food blenders, game consoles and controllers, laptops, smartphones and toys were the most popular categories bought in the Second Chance Store.
“Some of the most popular products that people search for on Amazon are also available as quality second-hand items. When you buy second hand, you’re not just saving money, you are also giving a product a second chance. The beauty of second-hand shopping is that it’s like a treasure hunt. You never know what unique and valuable items you’ll discover while giving a second chance to pre-loved goods.” said Jamie Strain, General Manager at Amazon in Dunfermline.
Generational attitudes to pre-loved shopping
Nationally, Gen Z – those born after 1996 – are the ones most likely to buy pre-loved items, with 31% of the clothes they wear and 33% of the tech they own being second hand, on average, according to the survey. More than four in 10 (44%) surveyed typically shop pre-loved first, but fewer than one in three (30%) would repair a broken appliance.
Millennial shoppers – age 27 to 42 – are the most open to learning how to repair a broken tech item, with almost half (45%) surveyed saying they have visited a “repairs café” in the past 12 months. Nearly three quarters (72%) say they have successfully followed a DIY repairs video on YouTube.
The research also reveals that three in 10 Generation X shoppers – aged between 41 and 56 – look for second-hand deals first, but 27% admitted they wouldn’t trust themselves to do a ‘DIY repair’ at home, according to the research.
Baby Boomers surveyed are among the least likely to try to repair and prolong the life of their belongings, with just 28% looking for pre-loved items before new. Cutting costs is the biggest reason all age groups ‘bargain hunt’, with 87% believing it’s good to save money when shopping, even if they can afford to pay full price. 59% also feel it’s important to buy pre-loved, or to extend a product’s life, for the planet.
Customers can visit the Second Chance Store, stocked with quality returns from Amazon up until 12 December, with all sales proceeds going to Barnardo’s. Amazon also offers quality returned products year-round online at Amazon Second Chance (amazon.co.uk/amazonsecondchance), which also provides customers with information about product repair, recycling and trade-in for electronics. Purchases are backed by Amazon’s 30-day return policy and award-winning customer service.
