Dedicated team to co-ordinate city’s homeless support

• Hotels, self-contained flats and halls of residence could be used
• Care packages including food to be delivered

Plans have been put in place to protect people facing homelessness during the coronavirus outbreak in Edinburgh, thanks to the combined efforts of city council, public health, private and third sector workers.

As part of urgent measures to support those most at risk in the Capital, we’ve set up a dedicated team to co-ordinate support and take steps to increase the number of safe places for homeless people to stay, for the purposes of self-isolation.

Featuring officers from our homelessness, health and social care and procurement services, the new Additional Accommodation Needs Team will be responsible for co-ordinating crucial activity to step up the self-contained temporary accommodation we have available for those without a home.

This team is being supported by daily advice from colleagues within Public Health Scotland, which is greatly assisting with day-to-day decision making.

The continued delivery of care packages including food, alongside the use of bed spaces in vacant hotels, self-contained flats and University halls of residence, are among the measures being actively and urgently explored. This is alongside ongoing support for rough sleepers who we consider to be very vulnerable to the virus.

The team will build on work which has already been underway in Edinburgh to move families in shared temporary accommodation like B&Bs into self-contained places to live, and to keep Edinburgh’s homeless shelters and street-based outreach services open for as long as possible.

Council Leader Adam McVey said: “We are committed to doing all that we can during this crisis and we stand ready to support everyone who is or becomes homeless, in any way possible.

“We’ve put a plan in place that will help us ensure the safety of people experiencing homeless in the city, thanks to the incredible efforts of our housing officers and third sector partners who have been working nonstop to explore options for how we continue to care for those who need it most.

“We’ll be exploring all options to make sure our most vulnerable families and residents can still get the help they need while following the Scottish Government’s clear instructions.

“This is clearly a very challenging time for our teams and our city so I’m pleased we’ve had a very positive response from the private sector to our appeal for extra accommodation.

“I’m grateful too for the incredible sacrifice and dedication of Edinburgh’s key workers who continue to do their jobs, day and night, to keep our essential homelessness and health services running and our people protected, as far as they can.”

Depute Leader Cammy Day said: “The new team we’ve set up has an incredible responsibility and challenge ahead of them. They will constantly be checking the numbers of rooms we might need, working in the face of a national lockdown to prioritise our city’s most vulnerable people.

“They need to do this while factoring in the additional support needs many individuals who experience homeless will have.

“It’s not going to be easy but we are all in this together. Hotels and other organisations are already responding to our call and we’re urgently looking at how we join forces as a city at this very difficult time.”

Surgeons take to social media to ask people to stay home

It’s a picture we’ve seen from around the world. Now clinicians from the Queen Elizabeth University Hospital in Glasgow have recreated it for their own audience.

The group shows the emergency surgical team including Dr Elaine Yeap saying “We stay at work for you. Please stay at home for us.”

Elaine said: “It’s a very simple message. We saw doctors in Italy and the States sharing this, so decided to do a special Queen Elizabeth version.

“It’s so important people heed the warnings and stop the onward spread of Covid-19.

Please share this message with your family and loved ones and help us slow down the spread.”

Irresponsible members of the public continue to ignore our politicians: maybe they’ll listen to our hard-pressed medical staff?

Key Workers: further guidance published

Employers are being urged to think critically about what staff are considered key workers. The plea from the Scottish Government and COSLA comes as further guidance on key workers is published.

Before seeking childcare places, employers should consider:

• working with unions and workers to identify only those staff absolutely necessary to deliver the COVID-19 response and to provide essential and safe services
• introducing new shift patterns, working from home, recruiting more staff or dropping non-essential tasks
• having discussions with staff to identify if they can access any appropriate alternative childcare. This may include another parent or carer who is not a key worker

Deputy First Minister John Swinney said: “We all have a vitally important role to play in the fight against COVID-19. For some that will involve a front line role in a hospital, but for others, staying at home to care for your children will also help to save lives.

“Where children are unable to safely stay at home, including vulnerable children, local authorities are providing childcare. However, only key workers who cannot fulfil their critical functions when they are working remotely from home may qualify for critical childcare provision.

“The number of children taking up these places must be kept to an absolute minimum. The priority must be for children of the most critical key workers and for the most vulnerable children in our society.

“I would urge employers to look at the guidance and consider if there is any way they can provide their essential services in a way that enables children to stay at home.”

Alison Evison, President of COSLA, said: “We recognise the extreme pressures faced by all businesses and employers at this very difficult time. Our priority is to ensure that vital services continue as far as possible.

“Local authorities have worked tirelessly to ensure that there is provision available for the children of key workers in an extremely tight timescale. However, our capacity to do so needs to be established in line with public health advice.

“The safety of our children, young people and staff is paramount. This guidance is aimed at making sure we all work together to get through this crisis while trying to minimise the impact on our society and economy.”

Guidance on key workers 

Being active on social media will help you cope with isolation

Active use of social media will be a lifeline for people coping with social isolation during the Covid-19 crisis, says the British Psychological Society’s Cyberpsychology section.

Cyberpsychology expert Dr Lisa Orchard has shared tips on how to get the most out of social media during the Covid-19 outbreak. She says that interacting with other people is hugely important for our wellbeing, so social distancing and isolation will be tremendously difficult for many.

“While there can be dangers in social media, it’s going to play a vital role in helping people stay connected”, she said.

“Research suggests active social media use is better for you than passive use, so consider writing a blog or posting status updates as a way of expressing yourself. And it may help to organise virtual meet-ups with friends and family. These needn’t be limited to chatting: they can take part in group activities like watching films or cooking together.”

Useful tips for using social media during Covid-19 include:

Take the time to look at how you are using social media – Are you overwhelmed by the news or does discussing it give you a sense that you are part of a community and not alone in feeling the way you do? If you are overwhelmed, it may be a good idea to limit how long you spend online.

Be critical of what you see and post – The volume of discussion of Covid-19 makes it hard to find accurate information. Fake news can be difficult to spot – don’t rely on the number of likes or comments a post has as an index of its value. It’s best to follow verified official accounts to ensure information is accurate. Be wary of sharing information if you are not sure of its validity.

Be on alert for cybercrime – Crime rates often rise in times of crisis and recent news reports suggest the Covid-19 crisis is seeing an increase in cybercrime. The uncertainty and the way we have become isolated may make us more vulnerable. The National Cyber Security Centre has a wealth of resources to help you be on your guard. Follow it on social media for updates and tips.

Use hashtags and follow wisely –We cannot control what others post, but we can control who we follow and who we block. If you find your newsfeed is dominated by discussions of Covid-19, follow hashtags related to your hobbies or interests as a distraction. Hashtags and groups can be used to find people with similar interests, which provides a sense of belonging if you are feeling isolated.

Look for the positives – Social media often gets a bad name, but it can promote acts of altruism. Recent days have seen stories of people sharing scarce supplies and creating online support groups to look out for vulnerable neighbours. You may find it helpful to seek out this type of content to balance more negative stories.

£1 billion Business Support Fund opens

Grants to help businesses with COVID-19 impact

Businesses can now apply for grants to help them deal with the impact of the coronavirus (COVID-19) outbreak.

The one-off grants are designed to help protect jobs, prevent business closures and promote economic recovery, and more than 90,000 ratepayers across Scotland will be able to benefit.

The grant support is additional to separate tax relief measures and is part of a package of measures worth £2.2 billion.

Small businesses in receipt of the small business bonus scheme or rural relief, as well as hospitality, leisure and retail business can benefit.

Two types of grant are now available to ratepayers:

• a one-off £10,000 grant to ratepayers of small businesses

• a one-off grant of £25,000 available to retail, hospitality and leisure business ratepayers with a rateable value between £18,001 and £50,999

The list is not exhaustive and if businesses think they may be eligible for one of these grants, they should contact their local authority, which are administering the scheme on behalf of the Scottish Government.

Cabinet Secretary for Finance Kate Forbes said: “While our primary concern is for people’s health, it is clear that the Coronavirus (Covid-19) outbreak will have severe economic consequences, and we are treating it as an economic emergency.

“We are determined to help keep companies in business and support them and their staff during this difficult time.

“Local authorities are the most efficient way to deliver this and we have worked closely with them to deliver these measures – and eligible businesses can apply now.

“Local authorities will aim to make payments within 10 working days, and I’d like to thank them for their help in ensuring this support is delivered as quickly as possible.

“The COVID-19 situation, however, is both severe and fast-moving and requires a coordinated UK response: I will continue to work closely with the UK Government and the other devolved administrations.”

More information on how to apply can be found at:
https://www.mygov.scot/non-domestic-rates-coronavirus/

Coronavirus: NHS Lothian launches new Community Hub

NHS Lothian has announced the launch of a new Community Hub to help reduce pressures on GP practices and hospitals amid the coronavirus (COVID-19) outbreak.

The Hub, which is part of a national approach, will be staffed by a mixture of nurses and doctors. The Hub will handle calls with members of the public, triaged initially through NHS 24’s 111 phone line, who may be experiencing symptoms of coronavirus (COVID-19) and who may need further assessment and advice.

As well as providing information and reassurance, The Hub service will facilitate face to face scheduled appointments for those individuals who may need further clinical assessment, but who do not need emergency care.

David Small, Director of Primary Care Transformation, NHS Lothian said: “For many weeks now, we have been working hard to increase capacity across our services.

“The launch of the new Community Hub will help ease some of the pressure that both GP practices and NHS24 have been experiencing as a result of coronavirus (COVID-19).

“At one Lothian GP practice alone, we experienced over 150 extra calls in a single day from patients worried about coronavirus (COVID-19). The Hub will help to better manage this demand, providing information, advice and clinical assessment, meaning that both GP and hospital resources can focus on managing patients with other conditions.

“In what is no doubt a challenging and unsettling time for many, I hope that by sharing these plans, it will offer some reassurance.”

The public should continue to use NHS Inform for information and advice, and to call NHS24 (111) if they have symptoms of coronavirus (COVID-19) which are not improving. Calls will be triaged to the Community Hub if they require more specialist advice.

To stay up to date with the latest coronavirus (COVID-19) advice, visit NHS Inform: https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19

A free helpline has been set up for those who do not have symptoms but are looking for general health advice. This can be accessed by calling 0800 028 2816. The helpline is open Monday to Friday, 8:00am – 10:00pm, Saturday and Sunday, 8:00am – 6:00pm.

Drylaw Neighbourhood Centre closed

Unfortunately the Neighbourhood Centre has closed its doors until further notice. We are expected to be closed for at least the next three weeks and will then be guided by Government directives.

Emails to the Neighbourhood Centre will be remotely monitored by Roy and Lynda as will our Twitter and Facebook accounts.

Emails to info@drylawnc.org.uk is the preferred method of contact.

We hope to see you all very soon and will let you know when we are open for business. Until then stay safe.

MSPs support UK Coronavirus Bill

The Scottish Parliament has backed measures contained in UK emergency legislation that will help strengthen Scotland’s response to coronavirus (COVID-19).

The UK Coronavirus Bill, which was introduced to the House of Commons on 19 March, includes new reserved and devolved laws that will help to slow the spread of the virus.

New measures include:

• bringing more health professionals and social workers into the workforce
• relaxing regulations to ease the burden on frontline staff
• enhanced public health measures designed to contain the virus or slow its spread
• collecting necessary information to enable monitoring of disruption to food supply chains

The bill includes new powers that will enable authorities to cancel events and close premises, and to allow the police to compel potentially infectious people to undergo COVID-19 screening and assessment.

These new emergency powers cover a two-year period that can be extended if necessary and will only be used if required.

The Scottish Government has confirmed that it will use powers within the Bill to ensure that action to implement social distancing and impose restrictions on gatherings, events and operation of business activity can be enforced.

Constitution Secretary Michael Russell said: “This new emergency legislation will help to save lives as we face this unprecedented crisis.

“It is only because of the extraordinary public health challenge confronting us, as a result of the global pandemic, that these measures have had to be considered.

“These are emergency powers that will be in force temporarily and only used if required.

“I am grateful that the Scottish Parliament supported the bill and we are committed to reporting on how and when the emergency powers included in the Bill have been used.”

In addition to the UK ‘four nations’ Bill, the Scottish Government will also bring forward emergency Coronavirus legislation to the Scottish Parliament soon.

The Coronavirus Bill can be viewed on the UK Parliament website.

Coronavirus: Tailored support for those at highest risk

New guidance and local support is being implemented to help shield around 200,000 of the most at-risk Scots from coronavirus (COVID-19).

The measures are tailored towards supporting people with the highest risk of severe illness from the virus, as identified by the UK’s Chief Medical Officers. Scotland’s CMO Dr Catherine Calderwood will also be writing to those identified as being at greatest risk in the coming days to provide further information and bespoke guidance on how to best protect themselves from infection.

The new support being offered will help people self-isolate – thereby making it less likely that they will contract the virus – and protect them from the detrimental effects of self-isolation, including disruption of crucial health and social care, and social isolation and loneliness.

Deputy First Minister John Swinney has ordered the establishment of Humanitarian Assistance Centres across the country as soon as possible.

Mr Swinney said: “Responding to the coronavirus pandemic is the biggest challenge of our lifetimes, and we must do all we can to slow it down and save lives.

“That’s why we are asking people at the highest clinical risk to self-isolate for a long period, and our local services must prioritise them. This will help protect them, minimise the loss of life from Covid-19, and reduce the burden on the NHS in responding to patients who are likely to become severely unwell.

“I have every confidence in the capability of Scotland’s resilience community to effectively lead what will be the biggest response effort ever undertaken in peacetime. We know that it won’t be easy, but by working together everyone can play their part in keeping people safe.”

The new support will be made available through GPs and local resilience partnerships, and will include help with medical conditions, access to medicine and services, and also access to food and supplies.

The Deputy First Minister has written to Local Resilience Partnerships around the country asking them to set up Humanitarian Assistance Centres (HAC) or an equivalent arrangement.

The Scottish Government is engaging with suppliers to put in place a national framework to ensure supplies can be secured at a local level.

The six categories of risk – as agreed by the UK’s Chief Medical Officers – are:

1. Solid organ transplant recipients

2. People with specific cancers:
a. People with cancer who are undergoing active chemotherapy or radical radiotherapy for lung cancer
b. People with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment
c. People having immunotherapy or other continuing antibody treatments for cancer
d. People having other targeted cancer treatments which can affect the immune system, such as protein kinase inhibitors or PARP inhibitors
e. People who have had bone marrow or stem cell transplants in the last 6 months, or who are still taking immunosuppression drugs

3. People with severe respiratory conditions including all cystic fibrosis, severe asthma and severe COPD

4. People with rare diseases and inborn errors of metabolism that significantly increase the risk of infections (such as SCID, homozygous sickle cell)

5. People on immunosuppression therapies sufficient to significantly increase risk of infection

6. People who are pregnant with significant congenital heart disease

The first port of call for anyone looking for information is the NHS Inform website.

Council announces essential service changes

Changes to Council services and projects have been put into effect to help protect the public and workers during the Coronavirus pandemic.

Measures follow the new rules set by the UK Prime Minister and Scotland’s First Minister to limit the spread of the virus, advising that people should only leave home once a day for exercise, to shop for essential items or for medication and to travel to and from work if absolutely necessary.

Amongst preventative actions, the council is suspending charges for on-street parking bays to support key workers who are reliant on their private vehicles, closing play parks to discourage people from gathering and shutting down household waste and recycling centres. 

Council Leader Adam McVey said: “We’re making every effort to deliver the core services needed by residents in Edinburgh, but it’s crucial that we heed the new measures being implemented nationwide to ensure the health and safety of all those who live and work in the city.

“The message from Scotland’s First Minister and the UK Prime Minister is clear – people should stay in their homes unless it is absolutely necessary to go out for work, food or health reasons or to look after the vulnerable.

“We must encourage people to stay indoors to limit the spread of Coronavirus and by making changes like suspending parking pay and display charges we’re supporting key workers to continue delivering vital services to those that need it, while our decision to close recycling centres will reduce face-to-face contact between teams and members of the public across the city.

“It will also help us to redirect resources to support our wider waste collection service.

“This is, of course, an extraordinary situation and we are adapting to a constantly-changing landscape. There is no doubt that our services will face increasing pressure and I’d like to take this opportunity to call on the people of Edinburgh to help us to look after the city during these unprecedented times, by following our advice, taking responsibility for any litter if outside of the house and looking out for neighbours where possible.”

Depute Leader Cammy Day said: “It’s essential that we support the country’s efforts to reduce the impact of the Coronavirus by following national guidance, staying indoors where possible and practising social distancing, and we need to make these changes to help facilitate that.

“We also rely on the public to help us to comply with new rules, and to limit the impact of the ongoing Coronavirus pandemic. I’d like to thank those who have taken such care to follow the guidance, as well as the many staff, partners and volunteers who have made sure vulnerable residents are safe – we will get through this together.”

SERVICE CHANGES

Parking charges

From today charges for all on-street pay and display parking bays will be suspended until further notice. Yellow lines, loading bays, disabled parking places and car club places will continue to be enforced.

Waste and cleansing

Waste collections will continue as usual, other than blue box glass recycling collections, which were suspended on Monday.

Residents are reminded to follow advice on the safe disposal of waste should they or someone living in their household have symptoms that may be caused by Coronavirus, and do not require hospital treatment though must remain at home until they are well.

Household Waste and Recycling Centres are closed until further notice. Special uplifts and bin deliveries have also stopped. Find out more about suspended services online.

Street cleansing and litter bin collections will continue, but with a limited service. For this reason, the public are urged to help keep streets clean by disposing of litter responsibly – taking it home if bins are full – and cleaning up after dogs.

Parks and greenspaces

All play parks, mixed use games area courts, outdoor exercise equipment, skateparks and car parks associated with parks will be closed. Allotments will remain open though users are subject to national rules advising one trip outside of the home a day and to maintain social distancing.

Registration services

Birth registrations have been postponed until normal service resumes. We are awaiting the implementation of a national process to send notification of all births that have occurred in our area to National Records Scotland, who will in turn pass this information to Social Security Scotland to allow Child Benefit claims to be made.

Marriage and civil partnership registrations have been cancelled or postponed.

Death registrations are currently postponed and will move to a system of remote registration once introduced nationally. Until this process has been fully initiated we are gathering the information from families for input into the system. Full details are available online.

Funerals

Taking account of industry and Government guidance, it is intended that numbers attending a funeral facilitated by the Council are 15 or less, limited to close family. Funeral directors working with families may identify other relations using their discretion. Full details are available online.

Key worker childcare arrangements

There will be 23 school buildings open and operating from tomorrow thanks to more than 1000 staff who are coming into work. From Friday, Queensferry Primary School will also open to provide support for families where both parents and carers fall within the key worker category and have no other possible childcare arrangements. Parents and carers will be contacted directly regarding the school their child should come along to. More details are available online.

Local Critical Resilience Centres

Local Critical Resilience Centres based in Wester Hailes, Pilton Gardens, Captain’s Road, Leith and Craigmillar provide a base for staff to provide welfare, housing and household support by phone and email. Customers are asked to attend in-person only if it is critical, for example if they are experiencing homelessness, threats to their wellbeing or require urgent cash payments. This will prioritise support for residents who face financial hardship. They will operate 10am – 4pm.

Public transport

Edinburgh Trams and Lothian Buses are keeping their customers up to date with information and service changes online and via their social media channels. Both companies are operating reduced services.

You can access a wide range of Council services at www.edinburgh.gov.uk and report many concerns through the website. If you are experiencing an emergency or critical situation please call 0131 200 2000.