Funeral directors launch free emotional support helpline

Losing a loved one is one of the hardest experiences anyone could face, but during this period of social distancing, families are facing additional anxiety over not being able to say their goodbyes. 

Charityrun funeral directors Caledonia Cremation has responded to the crisis by launching a dedicated emotional support line for anyone anywhere in Scotland who has just lost a parent, child, sibling or partner. 

“We promise that if we can help even a little we will do everything we can,” said John Halliday, co-founder of Caledonia Cremation.  

The service launched followed their concerns for people’s wellbeing after conversations with families who lost loved ones to Covid-19. This was subsequently part-funded by a new grant from Foundation Scotland from their Response Fund meaning that the helpline can employ a reained pyschtherapist who can provide much needed support during these unprecedented times. 

Caledonia Cremation was set up in 2018 by the charity Community Renewal to fight funeral poverty in Scotland and is the only not-for-profit funeral directors in the countryThey offer not-for-profit cremations to anyone in mainland Scotland and since they began, they have saved bereaved Scottish families nearly £1million in funeral costs.

John Halliday explained why they took their decision to launch this emotional support helpline: 

We heard from one family whose grandfather died in intensive care last week. They were unable to visit him and upon his passing there was no wake and they were unable to attend his funeral. We offered all the support we could but we felt we needed to do more to help others.

“Acharityowned social enterpriseour priority is first and foremost to support people in Scotland. Up until now that has been by providing dignified, caring, notfor profit funerals which don’t push families into funeral debt.

“We have always provided a caring service, but these are unprecedented times and we felt we needed to increase our capacity to provide emotional support – even if that person hasn’t used our services.

“We are grateful for the funding from Foundation Scotland as it has allowed us to employ a highly experienced counsellor and psychotherapist. This frees up the rest of the team who are working hard online and by phone, advising clients on how they can still say their goodbyes in this period of social distancing and helping people in poverty to claim funeral benefits.

“We always said it was important that there was a not-for-profit funeral director like us, someone who genuinely does not profit a penny from a loss. This is something we can do to really give back to society with everything we have got while also bringing prices down. 

“Grieving people need support right now, and they can trust us to put their care first.”

The service is now up and running so anyone who needs help, please do get in touch by calling 03000 11 33 01.

Earth day, coronoavirus and the case for a new normal

Today marks the 50th year of Earth Day.  None of the previous 49 Earth Days have taken place in anything like the world we are experiencing today (writes TERRY A’HEARN, Chief Executive, Scottish Environment Protection Agency).

It’s difficult to think that it was only seven weeks ago, on the 2nd of March, that Scotland reported its first case of coronavirus.

Our world has changed dramatically in that short period.  Our assumptions about what is ‘normal’ in our daily lives have fundamentally changed.  Many of our personal, family, community and organisational routines have been dramatically altered to help us get through this emergency.

This unprecedented scale of change has been achieved quickly and with clear purpose: to tackle a public health emergency and minimise, as far as we can, the awful human tragedy and suffering brought on by the coronavirus.

As we make this community effort, there is one old assumption which we must absolutely not return to.  This is the long-held and outdated thought that looking after the environment is in conflict with economic success.

Scotland has already made strong progress in discarding this old mindset with a track record, for example, in reducing carbon emissions by creating the new industries of tomorrow such as renewable energy.

Scotland, along with Iceland and New Zealand, established the Wellbeing Economy Governments Initiative in 2018.  It is these types of innovation that will help us create vibrant economies that will serve our human needs and are in sync with what our one and only earth can provide.

As Scotland’s environmental watchdog, we have kept this long-term vision in mind as we work out how to play our own specific role in the national effort to tackle the current public health emergency.

We have set our aim as making our “best contribution to helping the nation get through this public health emergency in a way that protects and improves Scotland’s environment”.

What does this mean for how we do our job?

The Scottish Government has designated 13 critical national infrastructure sectors vital to the functioning of society during this emergency. At SEPA, we regulate the environmental impact of many of these sectors.  We are working closely with these sectors to help this national focus on food security, the provision of clean water and the maintenance of critical infrastructure and the support services on which we all rely.

We know that all businesses we regulate are trying to operate in extraordinary circumstances.  We know they are trying to look after the health of their own workforces. We know they may have supply-chain and other challenges.

On 6th April, we published our regulatory philosophy for this next period, a new Coronavirus website, information and a series of ‘regulatory positions’ which support specific sectors over the period ahead.  We’ll add more over the coming weeks.

We said that where regulated businesses are unable to fully meet their compliance obligations, they should prioritise conditions which directly protect the environment over those of an administrative nature.  They should contact SEPA, work closely with us and document the choices and actions they take.

We’ve asked Scottish businesses to adapt responsibly and we expect the majority will.  Our message has been clear: if you try to do the right thing in this next period, you will find a helpful and supportive regulator.  If you deliberately do the wrong thing while the rest of Scottish society pulls together, you’ll get the uncompromising regulator your behaviour deserves.

This approach of supporting progressive business behaviour and punishing poor business behaviour has been central to our regulatory strategy: One Planet Prosperity.   The challenge of how we help Scottish businesses and communities thrive within the resources that our one planet provides is more important now than ever.

In the current period, we’re all looking at how companies are responding.  We’re seeing the very best in innovation, as companies such as North British Distillery in Edinburgh are supplying high strength alcohol to produce hand sanitiser.

International spirits firm Edrington, behind names like The Macallan, Highland Park, The Glenrothes and The Famous Grouse blended Scotch is supporting Glasgow City Council’s production of sanitiser for care homes and front-line staff, such as waste and recycling workers, through ongoing donations of high strength alcohol from North British. Last week Edrington also donated hand sanitiser to The Beatson West of Scotland Cancer Centre.

Similar to most Scottish employers still able to operate, we have had to adapt in order to protect our workforce and help reduce the spread of the virus.

We will continue to use a variety of means of checking and assessing compliance, including phone calls, issuing written advice, remotely managed technologies such as drones, targeted site and field visits, and other forms of intelligence gathering.

Even some businesses which, unfortunately, have had to, or are considering, pausing production are already opening discussions with us about how they might reduce environmental impact when they restart their economic activity.

In 1994, business sustainability leader John Elkington coined the phrase the ‘triple bottom line’ of people, planet and profit.  Despite it entering the business lexicon, twenty-five years later Elkington wrote an article in Harvard Business Review announcing a ‘product recall’ of his triple bottom line concept.

The concept had become popular.  It had helped bring environmental and social issues into boardroom deliberations.  It sparked a series of actions by many businesses to improve their environmental performance and contribute to enhanced social outcomes.

Elkington had hoped it would help fundamentally change our economies.  It helped us step forward, but not jump ahead.  It led to improvements, but not transformation.  Elkington had that rare vision to call time on an idea that had been successful, but needed replacing by something new.

Last year, Elkington and his team at Volans launched its ‘Tomorrow’s Capitalism’ inquiry.  Alongside global companies such as Unilever, Aviva Investors, Covestro and The Body Shop, SEPA is participating as the only regulatory agency invited to join the project.

We are bringing some of Scotland’s innovation into the project and learning with others as we debate and, importantly, test practical ways of creating the future economy and society that will serve us all well.

Last week, the Scottish Government announced an Economic Recovery Action Group.  In doing so, the First Minster said “its role will be to advise government on actions to support economic recovery.  And crucially it will consider how these actions can contribute to our aim of building a fairer, and a greener, and a more equal society as well.”  SEPA will contribute our ideas from our One Planet Prosperity work with our partners in Scotland and from our participation in Volans’ Tomorrow’s Capitalism inquiry.

As we take a moment to reflect on this 50th Earth Day, it’s clear that the next period can’t be an alibi for inaction.  The future is not what it was going to be.  As Scotland’s environmental regulator, we will maintain our twin focus: regulating in a way that helps Scotland get through this public health emergency and regulating in a way that helps builds an even better, more inclusive and sustainable Scotland.

Coronavirus could see Scotland’s economy shrink by a third

The economic impact of the efforts to tackle the coronavirus (COVID-19) pandemic could see Gross Domestic Product (GDP) fall by around a third, according to a report by the Chief Economist.

The latest State of the Economy report, published by the Scottish Government’s Chief Economist Gary Gillespie, presents analysis showing that GDP in Scotland could fall by around 33% during the current period of social distancing, similar to estimates from UK and international bodies such as the Office for Budget Responsibility (OBR) and the Organisation for Economic Co-operation and Development (OECD).

Alongside a summary of latest economic developments, the report includes Scottish Government analysis of:

• channels through which COVID-19 is impacting Scotland’s economy;
• short term impact of social distancing on GDP and the labour market;
• exposure of different sectors to COVID-19 risks;
• medium term path of the economic recovery.

Economy Secretary Fiona Hyslop said: “Our response to COVID-19 is saving lives, but I am deeply aware that the pandemic is having an economic effect that is already being felt across Scotland.

“The Scottish Government is doing everything we can to support businesses at this very difficult time.

“We want Scotland to recover as quickly as possible from this outbreak, and that includes rebuilding our economy as quickly as is safely possible.

“None of us should be under any illusions about the scale of economic recovery and, as we have said before, no government will have all of those answers.

“That is why we have set up an independent advisory group to provide expert economic advice and this will be crucial to help us deal with the challenge of rebuilding our economy.”

state-economy

 

Lifeline support for business confirmed

Economy Secretary Fiona Hyslop has confirmed that grant funding for the newly self-employed suffering hardship and SMEs in distress will be available ‘in the coming days’.

The £100 million fund to support the self-employed and SMEs announced last week will be broken into three separate funds as follows:

• £34 million Newly Self-Employed Hardship Fund, managed by Local Authorities, will be allocated to the newly self-employed facing hardship through £2,000 grants
• £20 million Creative, Tourism & Hospitality Enterprises Hardship Fund, managed by the Enterprise Agencies in partnership with Creative Scotland and VisitScotland for creative, tourism and hospitality companies not in receipt of business rates relief
• £45 million Pivotal Enterprise Resilience Fund, managed by the Enterprise Agencies for vulnerable SME firms who are vital to the local or national economic foundations of Scotland

The Scottish Government is also providing £1 million to top up Creative Scotland’s Bridging Bursaries in the not-for-profit sector.

Speaking in parliament, Ms Hyslop also confirmed that the grant funding will be open for applications by the end of April, and that recipients will receive funds in early May. She said: “This funding is intended to relieve the hardship of individuals and smaller firms that are ineligible for support from the UK Government or are not in receipt yet of the funds they need to survive.

“Our hospitality, tourism and creative sectors have been decimated by this crisis and previously profitable businesses have seen demand dry up overnight.

“However, because of the decisions the Scottish Government has taken, thousands more self-employed people and small businesses will be able to benefit from support compared with elsewhere, and we have been able to help sectors of the economy that are not being supported in other parts of the UK.

“As well as dealing with this immediate crisis, we must look to the future. We must ensure that those businesses with a part to play in strengthening resilience in Scotland’s economy survive this crisis and thrive in future, which is why £45 million is being allocated to those firms.

“We continue to engage with businesses on a regular basis to understand their needs and press the UK Government to deliver for them.”

Following this afternoon’s announcement, Creative Scotland’s Chief Executive Iain Munro commented:  “We welcome today’s Scottish Government announcement of £100 million funds to support the self-employed and SMEs.

“Creative Scotland will work hard with partners to ensure that those who are eligible in the creative sector can access the new funding as far as possible.

“Today’s announcement also includes the extra £1m from the Scottish Government which we announced yesterday to supplement the Creative Scotland Bridging Bursary Fund and has enabled us to double the budget, providing much needed financial support for freelance creative professionals most deeply impacted and disadvantaged by the cancellation of work due to the COVID-19 emergency.”

Krispy Kreme drive thru to re-open for emergency services personnel

To help show its deepest appreciation and support for the work critical workers are doing in the battle against COVID-19, Krispy Kreme has re-opened it’s production to safely serve doughnut donations to frontline and wider community heroes.

As an extra thank you, nine Krispy Kreme drive-thrus in the UK began re-opening last week, to NHS, police and fire service staff. 

From Thursday (23rd April) the Krispy Kreme drive-thru on Lochside Avenue, Edinburgh will gift NHS, police service and fire service staff with a complimentary hot drink and Original glazed doughnut 3-pack upon identification.

With this small gesture, the team behind the project sincerely hopes to bring even a brief moment of much needed lightness to those working tirelessly during the pandemic.

Proudly pledging to “serve half a million smiles” the brand has already started safely delivering half a million Original Glazed doughnuts via contactless drops to hospitals, charities, food banks, police stations, carers and other community heroes and key workers.

Further building on its mission, Krispy Kreme is recruiting a team of eager volunteers from its active staff, to deliver surprise, contactless doughnuts in their local neighbourhoods.

Meanwhile fans and customers are invited to support from home and ‘dough it forward’ by nominating deserving, unsung local heroes to receive a ‘doughnutty’ thank you. People can nominate their heroes by contacting servingsmiles@krispykreme.co.uk or via the brand’s social channels.

Krispy Kreme CEO Richard Cheshire, said: “Our mission to create smiles and bring joy has never been more important. We know we aren’t saving lives, but we hope to do something as small and simple as making someone smile. It’s our way of saying thank you to people far and wide who are working so hard to keep our nation moving, safe and well at the moment.”

Krispy Kreme has implemented a number of new processes and safety standards with their manufacturing team to protect their team members and customers., including social distancing at every step of the operation, running reduced lines of doughnuts and staff on site, appointing Covid-19 officers to oversee adherence to these processes and implementing a contactless delivery process.

The reopening of manufacturing has allowed Krispy Kreme to launch its wide reaching community plan.

More information on the Serving Smiles project can be found at https://www.krispykreme.co.uk/serving-smiles.

Over 250 care homes receive vital PPE thanks to rapid response specialists

AN EMERGENCY rapid response specialist has supplied vital PPE to over 250 care homes across the UK within 24 hours of receiving a request for the ‘lifesaving’ equipment.

Voyage Care, which has 259 learning disability care homes throughout the UK, put out a call for additional suppliers of PPE.

ECO, which has set up a full COVID-19 emergency rapid response solutions operation, responded by supplying 70,000 surgical masks within 24 hours.

Lyndsay Beal, an operations manager at Voyage Care, said: “As the country struggles to source enough PPE, we wanted to expand our approved suppliers and to add to our stocks quickly. 

“ECO had it transported to me within 24 hours. It’s good quality equipment, at a good price – they haven’t increased prices during this difficult time. It’s exactly what we needed and I’m pleased to be working with ECO. This equipment is a lifesaver.

“We have over 10,000 staff all over the UK, and keeping our staff and the people we support safe is our number one priority.

“We are following all the government guidelines. So being able to ensure we have a sustainable supply of PPE is really important for us, our staff and the people we support.

“We are also working with our procurement team to look at sourcing our hand sanitiser from ECO as well, which will also help us.

“I must praise our staff at Voyage Care as well. They have been fantastic through this and teams have all come together to support each other like one big family.”

The team at ECO, with bases in Cumbria and Scotland, are experts in rapid response solutions and pride themselves on ‘getting stuff done’.

ECO has set up a full COVID-19 rapid response solutions operation with a range of anti-virus sanitiser, PPE including masks and visors, testing kits, testing pods, medical beds, and emergency buildings.

It has already answered the call to help a factory, which has a government order for manufacturing vital material for visors for the NHS, to continue production 24/7 by supplying anti-virus sanitiser and an on-call emergency sanitising team.

Eddie Black, managing director of ECO, said: “When we heard thousands of care home staff and residents across the UK were struggling to source PPE we wanted to help.

“We have a secure supply of PPE, including surgical masks. We also have anti-virus sanitiser, and testing kits and testing pods, so we were happy to supply them what they needed.

“Care home staff all over the country – just like the NHS and other emergency workers – are doing an incredible job.

“If anyone needs our expertise, we will get our teams onto it immediately to achieve what needs to be done.”

Any organisation or business which would benefit from ECO’s help is asked to contact 01461 500 206 or email response@teameco.co.uk or visit www.teameco.co.uk for more information.

Seafield murder: man appears in court

Edinburgh Police have launched a murder inquiry following the death of a woman in Seafield.

Around 7.50am on Saturday, 18 April, the body of Jadwiga Szczygielska, aged 77, (pictured) was found within her home in Pirniefield Bank following a call to the Scottish Ambulance Service.

Roman Frackiewicz, 44, was arrested and charged in connection with her death, and he appeared at Edinburgh Sheriff Court earlier today. He made no plea and was remanded in custody.

Detective Inspector Bob Williamson, of the Major Investigation Team, said: “Our enquiries indicate that this was an isolated incident but we are keen to speak to anyone who may be able to help with our investigation.

“If anyone saw anything suspicious in the early morning of Saturday, 18 April, or who may have information that would help us then please call Police Scotland on 101, quoting incident 0756 of 18/04/2020 or make a call anonymously to the charity Crimestoppers on 0800 555 111.”

Over 110,000 Universal Credit claims since coronavirus outbreak

Claims for Universal Credit in Scotland have increased from an average of 20,000 per month in 2019 to over 110,000 between 1 March and 7 April, highlighting the impact the pandemic is having on people’s finances.

That’s why the Scottish Government, in partnership with the Citizens Advice network, is launching a new campaign to raise awareness of the financial support available to people.

The campaign will provide information and advice on issues including rent and mortgage payments, energy bills, council tax, and benefits people may be entitled to.

People will be able to access this advice online, by phone or by contacting their local Citizens Advice Bureau.

Cabinet Secretary for Social Security and Older People Shirley-Anne Somerville said: “This huge increase in claims for Universal Credit demonstrates just how many people across the country are struggling financially due to the coronavirus pandemic.

“These are difficult and worrying times for everyone, with many people requiring financial support for the first time and even more pressure on those who were already struggling to make ends meet.

“It is welcome that people are claiming the support that they are entitled to from the DWP, and I would encourage people to look into what additional help is available. Even if you are not entitled to Universal Credit, there could be other assistance that you can access so it is worth checking.

“That’s why we’ve been working with the Citizens Advice network in Scotland to create this central source of information – with everything from guidance on benefits, right through to what you can do if you are worried about paying your mortgage or rent.”

DWP entered into a new partnership with Citizens Advice in March last year, providing £39 million of funding to Citizens Advice and Citizens Advice Scotland to provide this service. DWP also funded Citizens Advice and Citizens Advice Scotland a further £12 million to set up delivery to ensure a smooth transition to the new delivery model. 

Citizens Advice Scotland Chief Executive Derek Mitchell said: “The Citizens Advice network in Scotland is known for always being there to help and the support we give will be more important than ever to help people avoid getting into crisis.

There may also be lots of people who have never used our services before and it’s crucial that they know our information and advice is there for them too.

“Our national network of Citizens Advice Bureaux is still operating for those who need it – if you have been financially impacted by the coronavirus outbreak your local Citizens Advice Bureau can help make sure you have access to all the income you are entitled to, as well as giving tailored advice about what’s on offer within local communities across Scotland.

“There’s increased demand for our advice on financial services, that’s why we’ve created dedicated COVID-19 content online so people get the information they need 24/7 and from the comfort of their own homes.

“We’ve also got a dedicated helpline for people who might not be able to access our services online. If you have been financially impacted by the coronavirus outbreak and require free, confidential, financial support, please visit cas.org.uk or call 0800 028 1456.

“Local Citizens Advice Bureaux are situated around the country. To find your local service, simply enter your postcode at cas.org.uk/bureaux

Job retention scheme goes live

The UK Government’s Coronavirus Job Retention Scheme goes live today, with businesses able to claim up to £2,500 a month per employee towards staff wages.

The scheme is live 10 days ahead of schedule and will help hundreds of businesses across Edinburgh and the Lothians.

The job retention scheme, announced by Chancellor Rishi Sunak as part of a package of support to protect jobs and businesses, allows employers to claim for a cash grant of up to 80% of a furloughed employees wages, capped at £2,500 a month.

Employers can apply for direct cash grants through HMRC’s new online portal – with the money expected to land in their bank accounts within six working days. 5000 HMRC staff have been allocated to operate the scheme.

Last week the Chancellor announced the scheme will be extended for a further month until the end of June, to reflect continuing Covid-19 lockdown measures.

Employers can access the scheme here: https://www.gov.uk/guidance/claim-for-wages-through-the-coronavirus-job-retention-scheme

Lothians MSP, Miles Briggs, said: “This is welcome news for employees and employers who have had to shut shop during the Coronavirus lockdown.

“Without this much needed support many businesses across the region would have struggled to continue operating.

“The UK government and HMRC civil servants have done exceptionally well to get this scheme up and running so fast.”

Chancellor of the Exchequer, Rt Hon Rishi Sunak MP, said: “Our unprecedented job retention scheme will protect millions of jobs across the country and is now up and running. 

“It’s vital that our economy gets up and running again as soon as it’s safe – and this scheme will allow that to happen.”

Scottish government issues new guidance to support home learning

New guidance to support the home learning of children and young people during the new term has been issued by the Scottish government.

It aims to build on the significant amount of positive work that has already been undertaken by teachers and education professionals across Scotland to support learning at home, as well as the advice and resources that are already available.

The guidance covers three main areas:

  • learning and teaching at home: this includes support for digital learning; children who are likely to be disproportionately impacted; and learners with additional support needs
  • parental involvement and engagement: this includes details of local and national support and how local authorities/schools will require a different approach to being updated on a child’s development
  • support for teachers and school leaders: including advice on learning resources; supporting pupils’ and staff health and wellbeing; and on leading colleagues and teams during this period

Deputy First Minister John Swinney said: “Given the unprecedented circumstances, we cannot predict when schools in Scotland will reopen. However, our focus is that while schools are closed, learning continues, and we all have a role to play.

“Local authorities, schools, teachers and practitioners know their learners really well and have shown extraordinary dedication and professionalism in adapting and making decisions in the best interests of the children and young people.

“While we do not expect teachers, parents and families to replicate schools or classrooms, we are committed to working with all partners in Scotland’s education system to protect pupils’ wellbeing, and ensure learning can continue in an appropriate way, wherever possible.

“The guidance is aimed at those working in our education system. We are working closely with the National Parent Forum of Scotland (NPFS) on further advice, aimed specifically at parents and carers, which will be published in the coming days.”

Education Scotland Chief Executive Gayle Gorman said: “Moving into the summer term, practitioners, learners and their families will be preparing for more learning at home. Education Scotland is working with partners, prepared and ready to support all who are working with our learners across Scotland.”

Educational Institute of Scotland (EIS) General Secretary Larry Flanagan, said: “This acknowledgement of the work being undertaken by teachers and schools is welcome as is the commitment to provide further support to parents, pupils and teachers across an unprecedented period of extended closure.

“The EIS also welcomes the recognition that supporting the health and well-being of pupils and staff is a critical aim, as without that, maintaining engagement with education at any level becomes even more difficult.”

The guidance is aimed at those working in our education system. We are working closely with the National Parent Forum Scotland (NPFS) on further advice, aimed specifically at parents and carers, which will be published in the coming days.

Guidance: Supporting Pupils, Parents and Teachers – Learning During Term 4 is aimed at those working in Scotland’s education system.

The guidance has been developed by the Scottish Government and Education Scotland, with advice and input from COSLA, Solace, The Association of Directors of Education in Scotland (ADES) and professional associations.

Find Practitioner support for Online Remote Learning.

The Parentzone Scotland website continues to be updated with relevant information on home learning for parents.