North Edinburgh News – Page 2468 – The NEN

First Minister salutes carers and volunteers

Statement given by the First Minister Nicola Sturgeon at a media briefing in St Andrew’s House yesterday (Tuesday 2nd June):

Good afternoon everyone. Thank you for joining us. I’ll start as always with an update on the current position in relation to COVID-19.

As at 9 o’clock this morning, there have been 15,471 positive cases confirmed – which is an increase of 53 from the figures I gave you yesterday. However, I need you to note today that this figure of 53 includes 40 older positive test results, which have only been received today and are being added to the overall total now.

A total of 1,168 patients are currently in hospital with either confirmed or suspected COVID-19 and that is an increase of 122 from yesterday.

However, please note that the number of confirmed cases in hospital actually decreased by 23 compared to the figures yesterday.

A total of 34 people last night were in intensive care with confirmed or suspected COVID-19. That is an increase of 7 since yesterday – all 7 of those are suspected cases at this stage, not confirmed cases.

I am also able to confirm today that since 5 March, a total of 3,721 patients who had tested positive and required admission to hospital for the virus have now been able to leave hospital.

And unfortunately, in the last 24 hours, 12 deaths have been registered of patients confirmed through a test as having COVID-19 – that takes the total number of deaths in Scotland, under that measurement, to 2,375.

Of course, tomorrow we will have the weekly report from National Records of Scotland which includes confirmed and suspected deaths from the virus.

Each one of these of course is an individual whose loss is being grieved and mourned by many. I want again today, to send my condolences to everyone who has lost a loved one to this illness.

Lastly, on statistics I can confirm that the latest report on delayed discharges has been published today. That includes details on the number of older people discharged from hospitals – where they had no clinical need to be – to care homes. In April that figure was 510. An additional 600 were discharged during April to their own homes.

In addition to thanking our health and care workers – as I do again today from the bottom of my heart – there are two other groups I want to pay tribute to and these groups are relevant to the two substantive issues I want to cover today.

The first group is our unpaid carers, who of course provide vital support to family, friends and neighbours at all times. This pandemic has been an especially stressful time for many of them, and I want to thank each and every one of them, you if you are watching, for your efforts.

One of the ways in which the Scottish Government has already acted to support carers, is by establishing a Carer’s Allowance Supplement – worth £460 a year. The supplement is paid to around 83,000 people across the country who receive Carers’ Allowance – people who are on low incomes, and who provide 35 hours or more of unpaid care to a child, or to an adult on disability benefits.

Last month, we announced that these carers will receive a further Coronavirus supplement of £230. Parliament approved our plans two weeks ago, and so people who are eligible will receive this payment at the end of this month, together with their normal Carer’s Allowance Supplement.

The specific date of payment will be confirmed in the next few days. Let me stress now, if you are eligible, you don’t need to do anything to receive this Coronavirus supplement – it will be paid to you automatically at the end of the month.

I know that this pandemic has been really hard for everyone but it has been very hard for carers emotionally – you are inevitably concerned about your own health, and the health of the people that you are caring for.

However in many cases, it has also been very difficult financially. This extra payment is one way of providing you with some additional help – but is also an important way of us acknowledging the help and care that you provide to others.

I also want to acknowledge that this week is Volunteers Week – that’s an opportunity for all of us to highlight and celebrate the service of volunteers in communities the length and breadth of the country.

Of course, like unpaid carers, the efforts of volunteers are important at all times, but the Covid outbreak has demonstrated once again just how much they contribute.

The Scotland Cares campaign, which you will recall we launched at the end of March, received more than 80,000 sign-ups in total. More than 60,000 of those were from people who wanted to volunteer through the British Red Cross or through Volunteer Scotland.

Some have been shopping for their neighbours – making sure people get the food and prescriptions and other essentials they need – others have been making befriending calls, or providing emotional support, to isolated or lonely people.

Some are directly helping with the response to COVID-19, and others are volunteering through long-standing community organisations.

There are also some people who signed up who may not have been asked to volunteer yet, but you may well be needed in the future – for example in supporting people who are asked to self-isolate under the “test and protect” system.

And of course, alongside the tens of thousands of people who have signed up under the Scotland Cares campaign, there are hundreds of thousands of people and many of you watching will be amongst that number who have been volunteering for years and in some cases for decades.

There are also, I know, many of you who are maybe not formally recognised as volunteers, but who have been performing important acts of kindness for neighbours and friends for a long, long time. I want to say how grateful I am, and how grateful the Scottish Government is to each and every single one of you.

Our national response to Covid depends on people being prepared to look out for each other and show solidarity with each other. Volunteers are an essential and highly valued part of that collective national effort.

Of course, each and every one of us has a part to play in that effort. And it remains the case, that the best way in which each of us can show solidarity with each other, is by sticking to the rules and the public health guidance.

That is the point I want to end on this afternoon.

You should still be staying at home most of the time right now, and you should still be meeting fewer people than normal.

I’d ask all of you to consider whether or not your life feels as if it is going back to normal? I’m sure that’s not the case but if it is, perhaps you should think about whether you are following all of the public health guidance because unfortunately, and regrettably, our lives shouldn’t feel completely normal right now.

When you do meet people from another household, when you are away from home, you should stay outdoors at all times, and you should stay 2 metres apart from people in other households.

Now you might be reading or hearing in the media today some voices saying that 1 metre is sufficient – so I want to take the opportunity today to stress that the clear and strong advice from the Scottish Government is to stay 2 metres apart from those in other households.

Don’t meet up with more than one other household at a time, don’t meet more than one a day – and please keep to a maximum, and I stress, a maximum of 8 people in a group.

Remember to wash your hands often. That is actually more important as you start to meet, albeit at a physical distance, with people from other households. So wash your hands often and thoroughly. If you’re away from your home, out and about, please remember to take hand sanitiser with you.

Wear a face covering when you are in shops or on public transport. And again, I want to make a direct appeal to you here, if you haven’t been wearing a face covering so far when you’re in a shop or on public transport or in other enclosed spaces, I’m asking you to please think about doing so now.

Because it can offer some protection to other people, it protects them from you transmitting the virus to them if you have it perhaps without knowing it and other people who wear a face covering are offering you some protection as well. So again, it’s something all of us can do to protect each other.

Remember to avoid touching hard surfaces – and when you do touch a hard surface remember to clean it.

And if you have symptoms of COVID-19 – a new, continuous cough; a fever; or a loss of, or change in, your sense of smell or taste – you should get tested, and follow the advice on self-isolation.

I want to underline that point today as well. The success of our test, trace and isolate system – Test & Protect – depends on everyone with symptoms coming forward and getting tested.

So if you do experience symptoms – please do not delay – do not do that thing that sometimes in normal times all of us do, wait to see if we feel better after a day or so. The moment you start to experience these symptoms, book a test at nhsinform.scot or you can phone NHS 24 on 0800 028 2816.

It is really important that if you experience those symptoms, a cough, fever, a loss or change in sense of taste or smell then you come forward and book a test.

Above all else, and this is my final point, please remember that the individual decisions that all of us take right now have an impact far beyond our own health and wellbeing – our individual decisions right now affect the wellbeing of our families, our communities, indeed they affect the wellbeing of the entire country.

The Scottish Government’s responsibility to lead the country through this pandemic and to take all of the appropriate practical steps we need to take is a responsibility we and I, personally take very seriously.

But the truth is that our success or failure in suppressing this virus and keeping it suppressed will also depend on all of us as individual citizens and it will depend on our collective efforts as a society.

We must all continue to do the right thing by each other – by following all the rules and following all of the public health guidance.

I want to stress today that if we all do that, we will continue to slow down the spread of this virus and we will save lives. So my thanks to each and every one of you for doing that so far and I ask you to continue to do the right thing.

Call for volunteers to support newsletter distribution

ONE OFF TASK from Wednesday 3 June to Sunday 7 June.

This will get you fit and help the residents of North West Edinburgh access services!

Newsletter Distribution in NW Edinburgh

This is a one off opportunity managed by NW Edinburgh Team who will take responsibility for managing all the volunteers to deliver a informative newsletter to Drylaw, Salvesan, Pilton, Royston Wardieburn, Boswall and Granton.

We envisage you distributing for about one hour in total.

There is a route map that you will follow and will be handed out at the distribution point along with hand sanitiser and gloves and a contact number of the person offering the instructions at the beginning so you can contact them if there are any incidents or you are not sure.

WEST PILTON / WEST GRANTON

Wednesday 3rd June – Sunday 7th June 11am

Meet at Fresh Start, 22-24 Ferry Rd Drive, EH4 4BR

Phone: Willie Black : 07515686421

DRYLAW / TELFORD

Wednesday 3rd June – Friday 5th June: 11am

Meet at Drylaw Neighbourhood Centre, 67B Groathill Road North, EH4 2SA

Phone: Roy Douglas: 07801971892

WARDIEBURN / ROYSTON

Wednesday 3rd June – Friday 5th June: 11am:

Meet at Pilton Community Health Project, 73 Boswall Parkway, EH5 2PW

Phone: Helen Scammell: 07847476612

GRANTON / BOSWALL

Wednesday 3rd June – Sunday 7th June: 2pm:

Meet at Spartans, Address: Ainslie Park, 94 Pilton Drive, EH5 2HF

Phone: Willie Black: 07515686421

If you wish to deliver in your own time. Please make contact with Lesley or Willie to determine where to deliver to.

Phone: Lesley Hinds: 07778413792 or Willie Black: 07515686421

This will require a minimum of 6 volunteers for each session working in pairs on each side of the street to put newsletters through people’s letter boxes in stairs that are accessible.

At the end please report back to the contact detailed for your distribution point.

Please wear comfortable shoes and appropriate clothing and bring a bag that is suitable for holding 100-150 leaflets.

Thank you for your interest in this and your contribution is invaluable.

Please contact Lesley or Willie if you have any further questions.

Heather Yang

Core Services Manager, Volunteer Edinburgh

Lottery boost for local youth group

Pilton Youth & Children’s Project has received an award of £75,285 from the National Lottery Community Fund.

PYCP is one of twelve Scottish projects – and the only one in Edinburgh – to receive a share of £800,000 in dormant bank account money.

The local youth group, based at The Greenhouse in West Pilton, will use the Young Start funding over three years to run their Creative Mentoring Programme to help young people aged 15-20 years move away from participating in anti-social behaviour and criminal activity.

PYCP’s Lesley Ross said: “We are delighted to receive this award.

“The project will recruit 10 young people each year for a 6 month programme (two intakes), which includes peer mentoring, education, training, weekly sessions, 3 day residential course and an emphasis on improved mental health and well-being.

“We are looking forward to building on the experience and knowledge we already have built up, over a number of years when engaging with this target group of young people. The programme is due to start in September 2020.”

An employability project giving disabled young Scots newfound confidence, skills and qualifications is also celebrating today.

Leonard Cheshire’s Can Do Dumfries project receive a two-year grant of £55,904. The funding will support young volunteers like 21-year-old Alastair, from Gretna, to learn new skills and achieve accredited qualifications that will boost their chances of future employment.

Alastair said: “I started coming along to the Can Do conservation project because I wanted to improve my knowledge of the outdoors, gain a certificate and better my CV. Before the project I was struggling to find work. I had difficulty socialising as I was feeling nervous and unsure all the time.

“Can Do helped me to feel more capable and boosted my confidence. It also helped build my knowledge and skills, particularly in sawing and working with wood. Now, I will get a new job or start more training.”

During the current lockdown period, Leonard Cheshire is delivering its Can Do Dumfries project through digital platforms to keep young people engaged and focused on developing their personal skills.

Welcoming today’s award, Stuart Robertson, Director for Leonard Cheshire in Scotland, said: “We are delighted that The National Lottery Community Fund has recognised our work this way.

“Now, thanks to this Young Start award, we will be able to continue empowering young people with additional support needs in Dumfries and Galloway to give back to the community.”

Young Start awards dormant bank and building society cash to youth-led projects across Scotland and is delivered by The National Lottery Community Fund.

Announcing the funding, National Lottery Community Fund Scotland Director, Neil Ritch, said: “Young Start aims to help children and young people across Scotland realise their potential while also building invaluable skills and confidence for the future.

“By placing young people at the heart of project design, delivery and evaluation, these projects will empower young people to achieve whatever they set their mind to.”

Groups wanting to know more about Young Start, and how it can support them during these unprecedented times, should visit:

https://www.tnlcommunityfund.org.uk/funding/programmes/young-start

or contact 0141 846 0447.

Online child grooming offences rise in Scotland

NSPCC asks Boris Johnson to publicly commit to having world-leading online harms legislation on statute book within 18 months
Social media sites are ‘enabling offenders’ as recorded crimes, which include online grooming offences, rise above 2,500 in five years in Scotland

Crimes of communicating a sexual message to a child have increased by more than 80 per cent in five years in Scotland, the NSPCC has revealed.

New figures obtained via a freedom of information request show that 651 offences of Communicating Indecently with a Child were recorded by Police Scotland in the last year, compared to 354 crimes in 2014/15 – an increase of 84 per cent.

In the year to April 2020, the rise was 12 per cent but the NSPCC is warning there could be a sharper increase this year due to the unique threats caused by coronavirus that are being exacerbated by years of industry failure to design basic child protection into platforms.

The charity is now calling on the UK Prime Minister to urgently press ahead with legislation that would help prevent offenders from using social media to target children for sexual abuse.

An analysis by the NSPCC of data of an equivalent crime from police forces in England and Wales has revealed that Facebook-owned apps were used in 55% of cases, from April 2017 to October 2019, where police recorded information about how a child was groomed.¹ This data was not available from Police Scotland.

Emily* was 13 when she exchanged messages and photos with a man she believed to be 15 on Facebook and Snapchat. The man turned out to be 24 and sexually abused her.

Emily’s mum, Wendy*, said: “It’s important for social media to be regulated and for Facebook and Instagram to take more responsibility to keep the people who use their platform safe. All other businesses have a Duty of Care to keep children safe, so why not them?”

In February, then UK Government Digital Minister Matt Warman promised to publish an Online Harms Bill during the current UK parliamentary session following proposals set out in a White Paper.

These proposals set out independent regulation of social networks with potential criminal sanctions if tech directors fail to keep children living in the UK safe on their platforms.

However, frustration is growing at delays to the legislation with a full response to consultation on the White Paper not now expected until the end of the year and concerns we might not see a regulator until 2023.

This has been expressed by the chairs of both the UK Parliament Home Affairs and Digital, Culture, Media and Sport committees, which scrutinise the work of the UK Government departments responsible for online harms.

The NSPCC is calling on the UK Prime Minister to deliver an Online Harms Bill, that sets out a Duty of Care on tech firms to make their sites safer for children, within 18 months.

The charity wants his Government to publish a roadmap that sets out the timescales for a world-leading Bill to go through Westminster as a matter of urgency.

NSPCC Chief Executive Peter Wanless spoke to Boris Johnson at a hidden harms round table last week and highlighted how coronavirus had created a perfect storm for abusers because platforms hadn’t done enough to tackle safety risks going into the crisis. He urged the Prime Minister to ensure there is no unnecessary delay to legislation.

Mr Wanless said: “Child abuse is an inconvenient truth for tech bosses who have failed to make their sites safe and enabled offenders to use them as a playground in which to groom our kids.

“Last week the Prime Minister signalled to me his determination to stand up to Silicon Valley and make the UK the world leader in online safety. He can do this by committing to an Online Harms Bill that puts a legal Duty of Care on big tech to proactively identify and manage safety risks.

“Now is the time to get regulation done and create a watchdog with the teeth to hold tech directors criminally accountable if their platforms allow children to come to serious but avoidable harm.”

NSPCC says The Online Harms Bill should:

Enforce a Duty of Care on tech companies to identify and mitigate reasonably foreseeable risks on their platforms, including at the design stage, to proactively protect users from harm
Create a regulator that can hand out GDPR equivalent fines – up to 4% of global turnover – and hold named directors criminally accountable for the most serious breaches of their Duty of Care
Give the regulator robust powers to investigate companies and request information
Create a culture of transparency by legally compelling tech firms to disclose any breaches of the Duty of Care and major design changes to their platforms.

Sales of Canonmills Garden continue apace during Lockdown

Home sales at Artisan Real Estate’s Canonmills Garden development are continuing apace despite the challenging sales environment imposed by the coronavirus lockdown.

A combination of smart technology and the human touch is helping Canonmills Garden to remain front-of-mind with home buyers, with 82 sales and reservations now confirmed out of the 135 apartments still available for private sale.

Responding to the unparalleled restrictions in the face-to-face selling process following lockdown, Artisan has invested in its digital marketing platforms creating an innovative customer visitor experience that is not only boosting home sales but is also supporting Scotland’s health service.

This month sees the much-anticipated release of the Sophora homes’ phase – a collection of one, two and three-bedroom luxury apartments with views towards Edinburgh Castle and into a courtyard garden.

To reflect the unique challenges of current circumstances, Artisan is using this sales opportunity to launch its ‘Hope and Hold’ scheme. Rather than paying the usual reservation fee of £1000, purchasers are being asked to donate £250 directly to the Scottish NHS to secure their home, then paying the £750 balance once lockdown is over.

“Artisan is an independent, niche developer which has given us the freedom to react quickly to current circumstances and create a unique proposition which reflects the challenges of our times,” explains Charlotte Swanson, Artisan’s Regional Development Manager.

“We had a huge advantage in that, even before lockdown, we were pushing a 60 per-cent success rate despite all sales being off-plan and all marketing activity up to that point being conducted off site.

“As soon as lockdown kicked in, we moved quickly to invest in making our website-based visitor experience even more user friendly, introducing chat-boxes directly linked to our sales team as well as cutting-edge interactive graphics including virtual presentations and 3D apartment walk-throughs.

“And with our Hope and Hold scheme, we have created a straightforward yet impactful mechanism which allows buyers to reserve a new apartment by simply donating £250 to the Scottish NHS – allowing us to make a very powerful statement of intent and support for our wonderful health workers here in Scotland.”

She added: “It is testament to the confidence we have in our revamped sales proposition that we are still continuing with the release of our latest homes phase, Sophora, despite the restrictions posed by the current sales environment.”

Technological innovation includes an interactive 3D visual tour through of the latest apartment designs with views both inside and out, in advance of the real-life show home and marketing suite, which is still on course to be launched in the summer: https://artisan.thehomeselector.co.uk/2500/canonmills-garden/vvd/showhome-landing

Artisan has also invested heavily in its social media reach, using Facebook and Instagram in particular to reach new audiences and making it easy for them to access the tailored and bespoke sales material.

Critical to the success of the virtual sales process is Artisan’s dedicated sales and marketing team which is supporting its residential offering across Scotland. Christie Turner and Izzy Bastani, both formerly in sales consultant positions at Savills, took up their new roles in 2019 and are now providing the ‘human touch’ behind the technology.

“It’s still as important as ever to provide personal contact with buyers, even if it can’t be face-to-face,” says Christie. “We have developed a suite of personal video presentations tailored to buyer specifications to make that important connection, as well as ensuring instant one-to-one contact using our social media platforms

She adds: “Buyers will quickly see that Artisan is not your typical house-builder. The specification of Canonmills Garden is amongst the highest in Scotland, with premium Kitchens International kitchens and Victor Paris bathrooms throughout. Generous internal proportions and access to private gardens or balconies mean that savvy buyers are getting tremendous value for money in a much sought-after corner of the city, close to the vibrant Stockbridge area.”

Artisan Real Estate is best known in Scotland for their large-scale city regeneration projects like New Waverley currently transforming Edinburgh’s historic Old Town.

Remaining true to its urban regeneration credentials, at the heart of all Artisan’s developments is a strong sense of place. Formerly the site of a B&Q retail store, the spectacularly landscaped Canonmills Garden has already been shortlisted for both the Apartment Development of the Year and Large Development of the Year categories at this year’s Scottish Homes Awards.

A range of apartments, including the new Sophora homes’ phase is now available with prices starting at £335,000.

For more information about this and the Hope and Hold deposit scheme, visit www.canonmillsgarden.com.

Police comment on weekend arrests

Deputy Chief Constable Will Kerr has issued a statement on arrests during the weekend after the easing of some restrictions:

DCC Kerr said: “The increase in people out and about following the relaxing of some of the restrictions has seen a rise in crime levels, reflected in the number of arrests over the weekend.

“The efforts of officers and staff throughout this challenging pandemic has been extraordinary and policing continues in all our communities as we face increasing demands on the service.

“The figures from the last 72 hours – high numbers of dispersals and no arrests relating to coronavirus– show how we are continuing to engage with the public, explain the legislation and guidance and encourage compliance. We will only use enforcement as a last resort only where there is a clear breach of the legislation, and our overall approach will continue to be one based on common sense and discretion.

“The Regulations remain that people should only leave the house for very limited purposes, for example for basic necessities, for exercise or recreation, for medical needs or travelling for work which cannot be done from home.

“The Chief Constable has also made it clear that we are asking people to take personal responsibility to do the right thing and remember the purpose of these measures is to aid the collective effort to protect the NHS and save lives by preventing the virus from spreading. This is a responsibility on us all, and one that we all have a civic duty to take seriously.

“We absolutely recognise that people have made significant sacrifices until now and, while the temptation may be to head straight for one of our beauty spots, please use your best judgement and avoid going to places which are normally busy during the good weather.

“Complying with the legislation about meeting only one other household outdoors at any one time and following the Scottish Government’s guidance about avoiding travelling long distances will stop our parks, beaches, lochs and hills from becoming over-crowded.

“We all want to enjoy our outdoor spaces safely and, whilst our officers will continue to robustly tackling crime and anti-social behaviour, please take reasonable steps to keep yourself safe and act responsibly.”

New Writers Awards 2021 open for applications

Submissions open for 2021 New Writers Awards

New access fund hopes to remove barriers

Scottish Book Trust has opened for applications for 2021 New Writers Awards.

The national charity which changes lives through reading and writing has launched the search for new authors who will follow in the footsteps of Graeme Macrae Burnett of His Bloody Project and Claire Askew of All the Hidden Truths.

Over 100 titles have been published from New Writers Awardees since the prize began.

The New Writers Awards are run by Scottish Book Trust in association with Creative Scotland, and each year they provide unpublished writers with financial support to enable them to concentrate on developing their work, as well as professional guidance to help them move towards publication.

The awards are free to apply to, all travel expenses are covered and awardees are chosen by an independent panel of judges.

Marc Lambert, CEO of Scottish Book Trust, said: “Year on year, we receive a high number of applications for the New Writers Awards, underlining the appetite for opportunities such as these, across English, Scots and Gaelic.

“Scottish Book Trust welcomes applications from all writers in Scotland who are previously unpublished, and we are also able to offer support to ensure the award is as flexible as possible. We look forward to receiving applications and perhaps finding a next bestseller.”

Mairi Kidd, Head of Literature, Languages & Publishing, Creative Scotland, said: “Literature and publishing thrive on the discovery of new voices but it’s not always easy for writers of promise to get their voices heard and make the leap to writing professionally.

“The opportunity offered by the New Writers Awards is an enormous support on this journey and we are already excited to read the work of the next group of writers chosen.”

Claire Askew, author and New Writers Awardee, said: “A New Writers Award isn’t just a year of support: Scottish Book Trust truly invests in your writing career, helping you to become part of a community of writers and continuing to encourage and promote your work long after your award year is over.

“Since my award in 2011/12, I’ve worked with Scottish Book Trust on a variety of projects, from public events to CPD delivery; from readings to residencies. I really can’t recommend the New Writers Awards enough: if you’re thinking of applying, you really should!”

This year, Scottish Book trust are also introducing a new Access Fund to help support awardees with any barriers they may face. The programme is flexible and the charity works closely with awardees to help them participate as fully as possible. Support might include help with childcare costs, accommodation or equipment.

Scottish Book Trust welcomes and supports writers who are carers, unemployed or unable to work for health reasons or who face any other barriers.

The Awards will run from January 2021 – January 2022. During the programme, awardees receive:

A £2,000 cash award to support their writing in whatever ways suit best
Tailored creative development opportunities, which can include mentoring from established writers and industry professionals
Press and marketing, social media, performance and presentation training
The opportunity to showcase work to publishers and agents
A retreat offering time, space and the freedom to create new work in idyllic surroundings (with flexible structure based on each awardees needs)
A year’s free membership to the Society of Authors and a bespoke training session for awardees on contracts and rights
The chance to meet and engage with a group of writing peers

There are three categories: Fiction and Narrative Non-Fiction (also known as creative non-fiction), Poetry and Children’s and Young Adult Fiction. Applications may only submit to one category per year. Entries are invited in English, Scots and a combination of both.

There are also two awards for Gaelic writers, run in association with the Gaelic Books Council. There is a separate application form for writers interested in applying for a Gaelic award.

The full eligibility criteria and application for the New Writers Awards is available on Scottish Book Trust’s website.

The deadline for all applications is Wednesday 8 July at noon.

Cashing Out: urgent action needed to protect payment lifeline

Vulnerable people risk being left with no way to pay for essential products and services as the coronavirus crisis further accelerates the UK’s shift to a cashless society, new Which? research reveals. The consumer organisation is calling for government action to ensure that the cash system does not collapse at a time when millions of people still rely on it.

A survey by the consumer champion found that half (51%) of those looking after the finances or grocery shopping of someone else had been paid in cash in return for doing shopping, highlighting its continued importance in communities across the country and the huge challenge that a cashless society presents for those who are not yet ready or able to make digital payments.

As consumers are also experiencing difficulties paying with as well as taking out cash, Which? is pressing for action from the government and financial regulators to ensure millions of people aren’t left abandoned as a result of the outbreak that’s put additional pressure on the UK’s already fragile cash network.

The Which? study of more than 2,000 people, conducted at the start of May, reveals that nearly one in five reported that they were managing finances or ordering food and essentials for someone outside of their immediate household.

Of those, 32 per cent had bought food from a shop for others and been paid for it in cash, and 29 per cent had ordered for someone online and been paid for it with cash – while some responded that they had done both.

Which? has heard of numerous cases where cash is essential for this sort of help, including one person who is reimbursed in cash for delivering supplies to their vulnerable 91-year-old uncle, and another who shops for neighbours twice a week – after cash and a shopping list have been posted through their door.

The research also highlighted that one in 10 people were refused by shops when trying to pay for items with cash, at a time when only those that were permitted to sell essential goods were open. A quarter of those were left unable to purchase the item in question on at least one occasion as they had no alternative means of payment.

And while nearly one in three people reported still using cash to make some or all of their payments, seven per cent said they had found it more difficult to take out cash since the outbreak began.

With many retailers now encouraging non-cash payments and banks reducing branch opening hours, Which? supports schemes introduced by banks and businesses to provide access or alternatives to cash during this crisis.

However, it remains unclear how effective these have been at addressing the root of the problem. It believes these are unlikely to be a viable long-term fix, and that cash-dependent consumers could be left completely excluded from engaging with the economy if cash is not urgently protected.

Despite the clear need for cash, the coronavirus pandemic has pushed the cash system that millions of people still rely on into deeper peril, just months after the government vowed to protect it.

In March, the government committed to legislating to protect access to cash for as long as people need it, after warnings that the system could collapse within two years. This followed investigations from Which? that found the UK had lost a staggering 10,500 free-to-use cash machines since 2017, and over a third of bank branches in less than five years.

However, the coronavirus pandemic has drastically reduced the timeframe for intervention, and the government’s pledge risks becoming obsolete if current trends continue to go unchallenged, which risks cutting off millions of people from the main form of payment they rely on to purchase essential products and services.

Coronavirus has rapidly accelerated the decline in cash use. Latest figures from Notemachine, one of the UK’s largest ATM operators, show that cash withdrawals have reduced by 45 per cent since lockdown began – although the average value withdrawn has increased by 13 per cent.

And while figures from Link, which manages the UK’s largest cashpoint network, show that approximately £1 billion is still being withdrawn from ATMs every week, it says the overall decline means that the current level of cash usage is now at a level that was not expected for five years.

As well as urgently introducing the legislation it committed to in the budget, Which? is calling on the government to take all necessary steps to ensure people can continue to use cash to pay for essential goods and services during the coronavirus pandemic.

This includes providing support for businesses to accept cash and offering clear guidance on how to handle banknotes and coins safely.

It also believes the FCA must collect and publish information about emergency measures that individual banks have put in place, including an assessment of their long-term suitability and effectiveness.

Which?’s proposals have been backed by a diverse group of organisations that all share its concerns about the implications of the rapid decline of cash availability and acceptance. These include the Access to Cash Review – led by Natalie Ceeney, Age UK, the RSA, Independent Age, Alzheimer’s Society and Link.

Gareth Shaw, Head of Money at Which?, said: “The coronavirus outbreak has shown that cash remains vital to many consumers, particularly for vulnerable people who rely on it to pay for essential supplies.

“As a result, it’s vital that the already fragile cash system is not left to collapse completely as the UK’s shift to a cashless society accelerates.

“The government must urgently press ahead with the legislation it has already committed to before it becomes obsolete, as failure to do so risks excluding millions of people from engaging in the economy.”

First Minister: ‘virus has not gone away’

Statement given by the First Minister Nicola Sturgeon at a media briefing in St Andrew’s House yesterday, Monday 1st June:

Good afternoon. Thanks for joining us for today’s briefing. I want to start by providing provide an update, as I always do, on the current position in relation to Covid-19.

As at 9 o’clock this morning, there have been 15,418 positive cases confirmed – an increase of 18 from yesterday.

A total of 1,046 patients are in hospital with confirmed or suspected Covid-19. That represents a total decrease of 27 from yesterday, including an increase of 3 in the number of confirmed cases.

A total of 27 people last night were in intensive care with confirmed or suspected Covid 19. That is the same as the figure yesterday.

I am also able to confirm today that since 5 March, a total of 3,695 patients who had tested positive and required hospital treatment for the virus have been able to leave hospital.

And unfortunately, in the last 24 hours, 1 death has been registered of a patient who had been confirmed through a test as having Covid-19 – that takes the total number of deaths in Scotland, under that measurement, to 2,363.

That figure should be treated with some caution. Although deaths can be registered at weekends, registration numbers are usually relatively low at the weekend and they can be especially low on a Sunday.

For example, just to illustrate that point, last week I reported 3 deaths on Monday, but then reported 18 deaths on Tuesday. That should be taken into account when looking at today’s figure.

And of course we must always remember that these numbers are not simply statistics. They represent unique and irreplaceable individuals whose loss is mourned by many. I want to send my condolences to everyone who has lost a loved one to this virus.

I also want to express once again my deep thanks to our health and care workers. You are doing incredible work in exceptionally challenging circumstances, and all of us owe you a debt of gratitude.

The statistics that I have just read demonstrate the real progress we have made together against the virus. There are now far fewer people in hospital and in intensive care than at the peak of the outbreak.

But these statistics also demonstrate how fragile that progress is. There are still hundreds of people in hospital and suffering from this virus. There are still new infections in many health board areas. And it is still the case that every day, I have to stand here and confirm further loss of life.

The fact is the virus is being suppressed – but it has not gone away, and it is still extremely dangerous. Indeed, our routemap out of lockdown expressly recognises that during phase 1, which we entered on Friday, there is still a high risk that the virus is not yet contained.

We all must understand that and continue to remember it.

I know that in the last three days, many of you have had long-awaited reunions with family, friends and loved ones. I really hope you enjoyed that – and enjoyed the lovely weather too.

I also know that the vast majority of people stuck to the rules when having those reunions and I want to thank you sincerely for that – you stayed outdoors in small groups, and you stayed more than 2m away from other households. So again my thanks to you for that.

However it is also clear that over the weekend not everyone stuck to the rules. I’m told by the police that on Saturday alone there were 797 dispersals and that is people being moved on for not complying with the rules. To give some content to that, that 797 is five times higher than the figure the previous Saturday.

And there were clearly cases where, despite the guidance we have issued, people were driving more than 5 miles to beauty spots. In some cases, people were staying overnight in tents, caravans or motorhomes.

Some of the early statistics we have from Transport Scotland are especially concerning.

Overall, transport yesterday was 70% up from the previous Sunday. Transport on Saturday was 60% up on the week before.

In some places – like Loch Lomond and Glencoe for example – the increase was even more dramatic.

On Saturday, on the A82 by Loch Lomond, traffic was around 3 times higher than the previous Saturday. We saw a similar picture around Glencoe.

I’m going to be blunt here – it is very hard to see how all of that can have been caused by local residents, or by people travelling a reasonable distance to meet loved ones. So we will be considering all of this as we continue to assess the impact of the Phase 1 changes.

Last week we deliberately allowed some flexibility when we changed the lockdown restrictions. We recommended that people don’t travel more than 5 miles for recreation, but we left room for some discretion so that you could go further to visit family.

And we strongly recommended that when two households meet, there should be no more than eight people in total in a group – but again, we put that into guidance rather than putting it in law, because we trust, and continue to trust, the majority to keep those groups small and to stay within the rules.

But it is worth being clear, in fact I have a duty to be clear with you, that if there is continued evidence of even a minority not abiding by those guidelines and travelling unnecessarily – if people meet up in larger groups or make journeys which risk spreading the virus – we will have to put those restrictions, on group size and travel distance, into law. And we won’t hesitate to do so if we think it is necessary for the collective safety and wellbeing of the nation.

I should make clear, of course, that the stipulation that no more than two households can meet at any one time is already the law, and if need be, it will be enforced.

And I also want to remind you that the two households should keep 2 metres apart from each other, not share food or utensils, and not go inside each others’ houses.

And the reason I’m stressing all of this – the real danger we still face – is not because I want to be imposing these restrictions but it is because the progress we have made so far in tackling Covid-19 is not guaranteed and it is not irreversible.

Cases could increase again, it won’t take too much for that to happen, rather than continuing to decrease. And if that happens then that will result in more loss of life.

And if all of that happens restrictions will have to be reimposed, rather than being relaxed. None of us want that. But the only way of avoiding it, is for all of us to comply with the rules.

Unless you are an essential worker, or work in one of the categories now permitted to be at work – you should still be spending the majority of your time at home.

You should still be seeing far fewer people than you might normally do. And those meetings you are now able to have – and your life more generally – still should not be feeling normal.

That basic point applies to everyone. I know that young people, for example, will be hugely frustrated after weeks in doors, and will be desperate to spend more time with friends in the park or at the beach. Young people may also think they are generally less likely to become very seriously ill as a result of this virus.

I want to say very directly to young people, this virus can still be harmful to you. And even if you yourself are not adversely affected, you can still pass the virus on to other young people, and then some of them may pass it on to others – for example parents or grandparents – who are at greater risk of becoming seriously ill.

So please think about that wider interest when you are considering your own behavior in the days and weeks to come.

All of us want to be able to lift more restrictions, so that we can meet friends in more normal circumstances. We also want to be able to restart NHS services, as the Health Secretary spoke about yesterday – and to allow people to get back to work, school or study.

But we can only do this if we keep driving the overall level of Covid infections down, and if we continue to suppress the spread of the virus. And we can only do that, if people continue to stick to the rules.

So please, if I can conclude again by reminding you of what we are asking everybody to do:

Only meet people from other households outside – because the risk of transmission outside is lower than the risk of transmission indoors – and even outdoors stay 2 metres apart from the other household when you do meet.

Don’t meet with more than one other household at a time, don’t meet more than one a day and keep to a maximum of 8 people in a group.

Wash your hands often. Take hand sanitiser with you if you are out and about.

Please wear a face covering when you are in shops or on public transport or other enclosed spaces where physical distancing might be more difficult.

Avoid hard surfaces – and clean any you do touch.

And if you have symptoms, get tested and follow the advice on self isolation.

Above all, more generally – and this applies to each and every one of us – let’s remember that each decision we take as an individual, affects the safety and wellbeing of us all.

I know that that’s difficult. I understand just as much as anybody does the desire to see more people, and to travel outside your local area.

But if we all stick to these rules we are helping to suppress this virus. But if even just a few of you don’t stick to these rules, we are providing a chance for the virus to spread more quickly, and to spread to different parts of the country.

We need to continue to do the right thing, and to do right by each other. I know that the vast majority of you are doing that. Again, I want to sincerely thank you for that.

My appeal goes to everybody across the whole population. Let’s stick together and let’s all do the right thing for the benefit of ourselves and each other.