Care for Carers

Care for Carers package needed to support mental health of 3 million NHS and care staff

Dr Rosena Allin-Khan MP, Labour’s Shadow Mental Health Minister has called for a shake-up of mental health support to ensure that, for the first time ever, 3.1 million NHS and care workers get the same fast-tracked help and advice.

Labour has designed a new four-stage Care for Carers package to cover all NHS and social care staff in England, including contracted workers such as porters, cleaners and support staff who are doing vital and often distressing work during the coronavirus pandemic and are more likely to be low paid and on insecure contracts.

The package, staffed by paid professionals, includes:

1.   A new national hotline available 24 hours a day, seven days a week

2.   Follow-up support, including specialist assessments and referrals

3.   Intervention and treatment, including specialised PTSD support

4.   Follow-up and sign-posted to external services, such as alcohol and addiction services

Current support available is inadequate because it does not cover private sector staff doing NHS and social care work, and there are long waiting lists and significant regional variations. In some areas, nurses can wait for a year for an appointment. The current Covid-19 support hotline offers emotional support and signposting, but does not lead on to psychological therapies.

Labour is also calling for the Government to appoint a new independent national wellbeing guardian to coordinate and oversee the support, and to hold the Government and NHS employers to account.

The watchdog would work with unions, NHS Trusts, local authorities and care providers to ensure all staff know how to access the scheme and give them the confidence that their wellbeing was being championed and protected.

The pandemic has exacerbated an already grim picture for staff mental health. Almost five million working days were lost to poor mental health in 2019; stress is estimated to account for over 30% of NHS staff absence at a cost of up to £400 million a year; the BMA says 41% of doctors suffer with depression, anxiety, stress and other mental health conditions relating to their work; and more than half of carers say they are emotionally exhausted, according to the IPPR.

Dr Rosena Allin-Khan said: “Even before the pandemic hit, the case for investing in this kind of support was clear. Coronavirus has exacerbated the existing crisis in mental health.

“Many NHS and social care staff have been scared of going to work, and they have lost patients and colleagues. It has been heartbreaking to witness the toll this virus has taken on staff mental health.

“Current support is not good enough, and without a tailored, fast-tracked service for staff who have faced death and despair every day for over three months, our frontline heroes will continue to be failed.

“We need to care for our carers. It is time for the Government to give back to those who have sacrificed so much to keep our loved ones safe. Unless our staff are protected, they cannot continue their vital work of keeping us all safe.”

Unite, the UK and Ireland’s largest union, has welcomed Labour’s demands to provide fast-tracked mental health services for three million NHS and care workers.

The union said Labour’s plans would provide ‘much needed support’ for the mental wellbeing of health and care staff who have faced increased pressures and distress during the pandemic.

Unite national officer Jacalyn Williams said: “These plans would create much needed support for the mental health of NHS and care staff who have faced the brunt of the worst impacts of the pandemic day after day.

“Having lost patients and colleagues, and with the threat of the virus to themselves and their loved ones ever present, it is no surprise that the mental health of staff in the health and social care sector has suffered.

“After years of service cuts, staff shortages and increased workloads, there was already a mental health crisis amongst health and social care workers, but the pandemic has made the situation a lot worse.

“Unite welcomes Labour’s proposals and calls on the government to implement them as soon as possible.”

Commenting on Labour’s plans for a mental health package for NHS and care staff, UNISON assistant general secretary Christina McAnea said: “Health and care staff have been working under huge pressures over the past few months, while most of us have been safe at home.

“Fears about falling ill, passing the virus on to loved ones or those they care for, and working without adequate safety kit have only added to the stress.

“Even before the pandemic hit, overworked staff were suffering with their mental health. The Covid crisis will only have heightened these problems.

“Health and care workers who’ve been up against it since March, need time off to recharge their batteries and support to help them cope with what they’ve been through.

“A one-size-fits-all approach of occupational health assistance won’t work. Support must be much more tailored to suit individual needs than is currently the case.

“The government needs to get much better at looking after all of those who do so much to look after all of us.”