This is a message of thanks to our customers for their patience and support and to our colleagues and suppliers for their hard work in dealing with the uncharted challenges and uncertainty presented by the spread of Coronavirus (COVID-19).
Whilst customers are stocking up, our colleagues are working around the clock to fill our stores with what you need, to serve our customers and communities and take care of one another when we need each other most.
We want to let you know that looking after our customers and colleagues is our priority at Morrisons, ensuring we all have a clean, safe place to shop and work.
We are working hard to fill our shops and online stores:
• We are a Foodmaker and Shopkeeper and we’re increasing the amount of food we make in our British manufacturing sites to meet customers’ needs
• We’ve increased the amount of stock being sent to stores from our warehouses, with colleagues working incredibly hard
• We’re extending our home delivery service so we can deliver to more customers on their doorstep at the times they need us
• We’re introducing temporary purchase limits on products where there is high demand, so they remain available for longer for more customers to buy
• Cleaning in our stores is being increased throughout the day to ensure high standards of food safety and store cleanliness are maintained
We are following guidance provided by the Government, working closely with our suppliers and ensuring we collectively do everything possible to help the country in these challenging times.
I want to personally thank all our dedicated colleagues who are working very hard in very challenging circumstances, to serve our customers, support our communities and take care of one another.
We expect the days, weeks and months ahead to be testing. I know that working together to support each other we will meet the many challenges we will face.
We have plans in place to respond as the situation develops and we are working every day to meet the changing nature of the impact of this pandemic.
I would like to ask all our customers, when shopping with us, to please consider others even more so everyone can buy what they need, especially those who are most vulnerable in our society. Please continue to treat our colleagues on the front line with the greatest respect.
Thank you for shopping with Morrisons. We promise to do our very best to work together, to support our customers and each other as we face into this challenge.
Sincerely
David
Chief Executive
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