More than 1.5 million winter heating payments made

Scotland benefits from unique package of winter heating help

Over 1.5 million winter heating payments, including more than a million payments to older people, have been made so far this winter.

The vast majority of Pension Age Winter Heating Payments – more than 1,009,000 – have now been paid. The payment has replaced the Department for Work and Pensions’ (DWP) Winter Fuel Payment in Scotland and is paid at a higher rate than elsewhere in the UK.

The benefit, delivered by Social Security Scotland for the first time this winter, is designed to help people aged 66 and over with the cost of heating a home in the colder winter months.

Pension Age Winter Heating Payment is just one element of the unique package of winter support available in Scotland.

Child Winter Heating Payment supports families caring for children with the highest disability support needs. Over 44,000 payments have now been made.

Winter Heating Payment is a reliable, annual payment that is not triggered by weather. People can get the payment if they receive certain benefits, with over 454,500 payments made this winter so far.

Social Security Scotland’s winter payments are issued automatically in most cases.

Social Justice Secretary Shirley-Anne Somerville said: “As the cost of heating homes continues to rise, I’m incredibly proud of the extra support which we’ve made available this winter, with over 1.5 million payments made in total.

“Our package of winter heating support, which is stronger than anywhere else in the UK, provides the helping hand that many families and individuals need to manage their bills in the winter – without waiting for temperatures to hit a certain level.”

Lynn Campbell, senior welfare rights lead at Glasgow’s Golden Generation, a charity supporting older adults in the city, said: “Pension Age Winter Heating Payment means a great deal to many older adults. It will help alleviate the stress and worry associated with rising heating costs.

“This additional financial assistance provides reassurance to them, their families, and their carers that they have not been forgotten and that their past contribution to society is recognised and valued.”

Over 837,000 winter heating payments made

Scotland benefits from the strongest package of winter heating support in the UK

Over 837,000 payments have been made to people across the country to help with heating costs this winter – thanks to a unique package of support that provides more for people in Scotland than anywhere else in the UK. 

More than 268,500 payments for Child Winter Heating Payment and Winter Heating Payment – support only available in Scotland – have been paid and are likely to have already landed in people’s bank accounts. 

Child Winter Heating Payment supports families caring for children with the highest disability support needs and the vast majority of payments have already been made.  

Winter Heating Payment is a guaranteed, annual payment for people receiving certain benefits. 

This is irrespective of how cold the temperature gets outside, unlike the Department for Work and Pensions (DWP) Cold Weather Payment which is only paid if the average temperature reaches, or is forecast to reach, freezing or below for a full week. 

Over 568,000 Pension Age Winter Heating Payments have been paid to people aged 66 and over. This has replaced the DWP Winter Fuel Payment in Scotland and is at a higher rate than elsewhere in the UK. Payments will continue to be made throughout the winter.  

All Social Security Scotland winter payments are automatic with no need to apply. 

Social Justice Secretary, Shirley-Anne Somerville said: “Costs are rising and there will be many people struggling with household bills this winter. 

“That’s why the Scottish Government is taking action and will deliver the strongest package of winter support than anywhere else in the UK.  

“We’re providing winter help, no matter the weather and I’m pleased that over three quarters of a million payments have already been made to do just that.”

Joe Cluxton, energy coordinator at FEL, a service that provides free home energy advice to residents in the Forth Valley added: “We welcome the range of winter heating support delivered by Social Security Scotland as a means to address fuel poverty and the rising cost of heating our homes.  

“The cost of living crisis may drive some to keep the heating off or too low in homes with vulnerable residents, and this is a valuable move to keep people safe through the coldest seasons.” 

Keep warm in the cold weather  

♨️
  • Heat rooms you regularly use to a comfortable temperature (at least 18°C if you can) 
  • Wear several layers of clothing 
  • Try move around every hour 

More info:

http://nhsinform.scot/cold-weather

Social Security Scotland: Stay aware of winter heating payment scams

We’re urging people to be aware of scam text messages as most winter heating payments will be paid to people automatically. We’ll never ask for personal or financial details by text or email or ask people to reply by text or email.

Our winter heating payments helped over half a million families warm their homes last year.

Winter Heating Payment, Child Winter Heating Payment and Pension Age Winter Heating Payment are automatic payments for almost everyone who is eligible and most people do not need to apply for these benefits.

Scam text messages are from criminals often pretending to be Social Security Scotland or another Government department. They tell people they are missing out on financial help and ask them to click a link to update their details or to apply for benefits.

We will never ask for personal or financial details by text or email or ask people to reply by text or email.

Information about our benefits is available on official channels, such as its website and social media accounts. People can also phone our helpline if they have questions.

Cabinet Secretary for Social Justice Shirley-Anne Somerville said: “As we approach the winter months, Social Security Scotland will be giving valuable payments to thousands of people automatically to help them stay warm during colder weather.

“It is important that people remain alert to scam text messages and e-mails. Social Security Scotland will never ask people for personal or financial details by text or e-mail.

“If anyone is unsure if they are eligible or are worried they will not receive a payment they are eligible for, please get in touch with Social Security Scotland directly.”

Tips to identify scam messages:

  • be suspicious of messages asking you to send money or share personal information such as passwords or bank details
  • scammers try to create panic by setting a time limit or saying something frightening
  • stop and think before giving out information
  • don’t follow links in suspicious emails or download files
  • check phone numbers and email addresses on the official websites
  • use ‘contact us’ sections to access information and services

If you think you have been the victim of fraud, contact your bank immediately.

Report fraud to Police Scotland by calling 101.

Social Security Scotland offers free assistance to people making applications for benefits. More details can be found here: mygov.scot/benefits-support