Western General Hospital – Page 8 – The NEN

NHS Lothian: Looking after our visitors

Western’s Minor Injuries Clinic: help for holidaymakers

They say Edinburgh’s population more than doubles at this time of year, and NHS Lothian is in the middle of another busy August as thousands of tourists have arrived in the city for the Edinburgh Festival Fringe.

The Festival Practice has been created to treat the influx of tourists who are not registered with a GP in the city and is designed to ensure they receive the right care, in the right place, at the right time.

Dr Sian Tucker, Clinical Director, Lothian Unscheduled Care Service, said: “Visitors should contact NHS 24 on 111 if they feel unwell. This phone number is available 24 hours a day. Patients will be directed to the most appropriate place for their medical needs. The NHS Inform website also provides advice and information on a range of medical conditions.

“Patients may be directed to a pharmacy, dentist, the out of hours GP service or a local GP practice and can treat a range of non-emergency conditions. This will help to relieve some of the pressure on our A&E departments which are normally busier at this time of year.”

NHS Lothian is also encouraging more people to visit the Minor Injuries Clinic, rather than attending the Emergency Department.

The clinic, based at the Western General Hospital, offers assessment and treatment as required and patients with less serious injuries can often be seen quicker, without an appointment.

If patients require non-emergency medical treatment, such as a sprain, cut or burn then they can receive swift treatment in the clinic, which is open seven days at week from 8.00am to 9.00pm.

A week on Ward 72: new exhibition at Western General

LOCAL arts and disability organisation, Artlink, is pleased to present an exhibition of drawings by Mark Kirkham – ‘The Edinburgh Sketcher’- documenting his observations as an artist-in-residence at the Royal Victoria Building at the Western General on Ward 72. The exhibition also shows Mark’s perspective – as a parent – of time spent in Edinburgh’s Royal Hospital for Sick Children.

Mark is an Edinburgh-based illustrator who produces an almost daily sketch blog of life in and around Scotland’s beautiful capital; an online sketchbook of scribbles and observations of daily life.

Impressed with his work, Artlink invited Mark in to become an artist in residence in the care of the elderly wards, documenting situations and stories from patients and staff on the ward. These observational drawings begin to explore how we communicate different healthcare experiences and contribute to a growing body of work which explores the positive relationship between the arts and healthcare in supporting recovery.

Mark said: “I would like to thank all the staff and patients for making me feel so welcome during my week on Ward 72. I drifted in and out, sketched from the corners of the room and tried to stay out of the way of the busy staff’. In the patients rooms it was a different experience, I was in their personal space and was welcomed in and given time and an insight into their lives. Through our chats and my drawing we connected and shared our individual stories and discussed what brings people into hospital.”

Over many years Artlink has worked with patients and staff to encourage their involvement in cultural and arts activity throughout NHS Lothian. We realise that this work not only creates positive involvement, we also know that it supports better communication and contributes positively to recovery. We are delighted with the response to Mark’s drawings so far.

Kirsten Smith, senior charge nurse, said: “It was great having Mark on the wards it was a positive experience for staff and patients. The patients were happy to talk about something else other than their illness and other routine matters for a while. Mark through his sketches has captured the person not the patient, you really see a person that is valued and respected and their story.”

A patient from North Berwick added: “I really enjoyed meeting Mark he came across as a very intelligent and interesting young man who obviously loves to draw. I liked his drawings and the amount of detail he has put, he’s captured North Berwick beautifully although he’s aged me by one year as i’m 90 not 91 but I am in my 91st year so I will let him off. I’ve showed it to some friends and they really like it too. I ended up being in hospital for three months and it was lovely to chat to Mark about other things and for someone from outside to come in to the ward.”

“I’m pretty sure we both benefited, I know how long days can be when in hospital and to have a friendly visit, which some of these patients aren’t lucky enough to have daily, it can be a great lift emotionally – which hopefully leads to a lift physically too,” said Mark.

The other part of the exhibition features Mark’s observations at the Sick Kids Hospital.

In 2011, Mark’s wife gave birth to twins, James and Zoe. James has Haemophilia A and consequently the family have had several visits to Edinburgh’s Sick Children’s Hospital. Whilst there, Mark continued to draw and most of the sketches shown here were made during the time James was in hospital. For Mark, drawing was a welcome distraction from all the things he was powerless to help with, and they have become a visual diary of a most terrifying, depressing and uplifting and amazing time in their lives, something that is being replayed many times over in a hospital ward right now.

We all have different ways in which we document our experiences. Some of us – like Mark – will draw, others write, and many of us will take pictures and now more often than not we will share these on Facebook or Twitter. In essence the arts are a tool of communication, both in terms of what we can make sense of and what we can’t. The arts can give us a new perspective on our experiences and provide new opportunities for understanding. Over many years Artlink have worked with patients and staff to encourage their involvement in cultural and arts activity throughout NHS Lothian. We realise that this work not only creates positive involvement, we also know that it supports better communication and contributes positively to recovery.

‘The twins were born on 9th March 2011 at just past 10pm at the Simpsons Memorial ward at Edinburgh’s Royal Infirmary. James arrived first weighing 4lb 15.5oz with his sister Zoe (5lb 5oz) following close behind”, said Mark. “We discovered James had Haemophilia A early, thankfully, when a routine heel prick on the maternity ward failed to stop bleeding. A genetic disorder which impairs the body’s ability to control blood clotting, Haemophilia A can cause even minor injuries to result in a severe bleed, either externally or internally. Such a bleed can last much longer and frequently require medication to stop.”

The Edinburgh Sketcher exhibition can be viewed from 1 August –November 2014 at

The Western General Gallery

Link Corridor between Alexander Donald building and Anne Ferguson Building

Western General Hospital, Crewe Road South.

You can see more examples of Mark’s work at www.edinburghsketcher.com

Arts and disability organisation Artlink celebrate their thirtieth anniversary this year. For more information about Artlink visit www.artlinkedinburgh.co.uk

Valuable ring recovered following Western theft

Local Police have recovered a valuable gold ring as part of the ongoing Operation Wolf. The ring was stolen at the Western General Hospital but was tracked down to a local second-hand shop and has now been returned to it’s delighted owner.

A 73-year-old man was visiting the hospital on 1 May and washed his hands in a restroom. As he did so he removed his 18ct gold signet ring, which was etched with his family crest. He then left the building – but forgot to pick up the ring. The man returned a short time later but found that the item had been stolen and contacted police.

Officers from the Search and Recovery Team (SART) carried out local enquiries and spoke to local second-hand retailers. The investigation proved successful as police were contacted by one of the stores on Saturday 24 May after the ring was brought in for sale.

Police are now following a positive line of enquiry to identify those responsible for this theft, and the ring has since been returned to its rightful owner.

Superintendent Matt Richards said: “This ring was made by the victim’s brother and while it is worth a significant sum of money, it is of greater sentimental value.

“As a result of Operation Wolf activities carried out by the SART, police in Edinburgh were able recover the item from a second-hand store and are actively hunting for the thieves.

“I would like to thank all of the retail premises we work alongside for their continued support in tackling acquisitive crime.

“Operation Wolf continues to address the crimes and issues affecting our various local communities and will relentlessly pursue those responsible for these offences.”

Six supsended at Western following drink allegations

Six Western General Hospital porters have been suspended following allegations they were drinking while on duty on New Year’s Day. NHS Lothian has initiated an investigation and says it is treating the incident “extremely seriously”.

It is understood that a nurse found the porters drinking in a staff room and alerted management.

George Curley, NHS Lothian’s director of operations, said: “We are investigating allegations into a small number of portering staff drinking alcohol whilst on duty at the Western General Hospital on Wednesday.

“NHS Lothian takes any instances of this nature extremely seriously and as a result of this incident six members of staff have been suspended, and a full investigation is under way. These suspensions had no impact on patients within the hospital and the work of the individuals involved was carried out by other colleagues.”

Duchess of York opens teenage cancer centre at Western

Sarah, Duchess of York has opened a £1.35m facility at Edinburgh’s Western General Hospital for young people with cancer. The Duchess chatted to some of the first young patients to benefit from the new facilities at the Western.

About 200 young people are diagnosed with cancer in Scotland every year.

This new, state-of-the-art facility created in partnership with NHS Lothian offers young cancer patients from the Lothians, Borders, Fife and Dumfries and Galloway a place to receive treatment where they can feel at home.

The facility also offers young cancer patients the best possible care and support as well as the best possible access to treatment options via the specialist team of nursing and support staff, all experts in teenager and young adult cancer care. The additional support local patients will now be able to receive from each other is also an invaluable part of this new service.

Bethany Millar-Gourlay, 19, was diagnosed with Leukaemia last summer and is one of the first patients to use the new facilities. Bethany said: “I used to come to the adult ward for treatment and I was the youngest there. Although the other patients were very kind to me I did miss people my own age and having things to do. I’m now having my maintenance chemotherapy at this new unit and it so different. It looks great and there’s a lot to do.”

The new unit that is vibrant and colourful, decorated in purple, green and blue with eye-catching wall designs featuring the Edinburgh skyline. It has four single patient bedrooms with en suite bathrooms. It also boasts a large open-plan activity and social room which includes a kitchen and dining area, as well as an area to watch TV, a jukebox, and a gaming area.

There’s also a day care room for outpatient treatment and a quiet room where young people and their families can spend time. Wi-fi throughout the unit also allows young patients to keep in touch with friends and family in the outside world.

Dawn Crosby, Teenage Cancer Trust head of service strategy in Scotland said: “This unit looks amazing but more than that, it will significantly improve young cancer patients experience, helping them and their families feel less alone.

“All of the money has been raised locally in a really difficult financial climate. We want to say a massive thank you to everyone who has given generously and helped make this happen.”

Fancy that – free fun FACE fundraising fair

F.A.C.E. are holding their Christmas Fair at the Western General Hospital (Edinburgh Cancer Centre) on Saturday 7 December from 11am – 3pm. There are a variety of stalls, entertainment, refreshments and fun for all the family – and entrance is FREE!

F. A. C. E. is a fund founded in 1990 and is part of the Edinburgh and Lothians Health Foundation. F. A. C. E. originally stood for Fighting against Cancer in Edinburgh but now provides help for cancer clinics throughout the South East of Scotland.

F. A. C. E. is based in the Western General Hospital and is run by volunteers; there are no paid employees or offices as F. A. C. E. tries to minimise costs to allow as much of the funds raised to help create a positive environment for patients undergoing treatment for cancer. To make the time in hospital more comfortable – not just for patients, but their family and friends.

The group was scheduled to hold a gala fundraising dinner at the Balmoral Hotel earlier this month, but the big event had to be cancelled – so your support for the Christmas Fair on 7 December is even more important!

MoonWalk boost for Western’s Mammography Unit

MoonWalkers transform Edinburgh’s Mammography Services!

Care for breast patients in Edinburgh will be transformed thanks to the opening of a state-of-the-art Mammography Department at the Western General Hospital.

The upgraded and extended department at the Western General Hospital was funded by donations of £1.4 million raised by the annual MoonWalk Scotland in Edinburgh and the unit was officially opened by Nina Barough CBE, Founder and Chief Executive of Walk the Walk Worldwide on Friday.

Walk the Walk, the charity which organises The MoonWalk, has been working in partnership with NHS Lothian and The Breast Cancer Institute to improve facilities and care for breast patients.

Over the last eight years, Walk the Walk has donated £1.5m for the construction of the new theatre in the breast unit, with NHS Lothian funding the remaining internal work. Another £500,000 from the charity has gone towards the £1 million revamp of Ward Six at the hospital, to transform it into a dedicated breast surgery ward.

Elaine Anderson, Clinical Director of Breast Services, said: “The opening of our extended Mammography Department will enhance the specialised diagnosis and care which we are able to offer to our patients. The Edinburgh Breast Unit has been at the forefront of developments in the treatment of breast cancer for 30 years and Walk the Walk’s assistance will ensure it stays there.”

Nina Barough CBE, Founder and Chief Executive of Walk the Walk Worldwide, (pictured above (centre) and below) said: “All of the Walk the Walk Team are delighted to see the completion of the new Mammography Unit at the Western General.   “We have been granting funds for the projects at the Western for almost eight years, so with a new operating theatre, and the re-designed breast care ward, we have been able to help transform the facilities not only for the patients, but also the staff, so that those receiving and those giving care, feel supported by a nurturing and healing environment. MoonWalkers should feel very proud of what they have achieved for Edinburgh.”

Brian Houston, Chair, NHS Lothian, said: “It’s great to see the scope of facilities here in the mammography department. Patients from across Lothian will receive diagnostic care and treatment in a world-class facility.

“We are committed to providing patient-centred effective care and we recognise the importance of working in partnership with Walk the Walk on this particular project.”

Crewe Road South fatality: man charged

Police have arrested and charged a man in connection with a fatal road collision that happened at the Western General Hospital in Edinburgh last year.

Mary Dawson (81) died as a result of injuries she sustained in a collision with a Skoda Superb car outside the Anne Ferguson Building, around 4pm on December 4.

A 31-year-old man has been arrested and charged, and will appear at Edinburgh Sheriff Court at a later date.

Salmond praises Scotland’s volunteers during Western General visit

First Minister Alex Salmond worked alongside longstanding Royal Voluntary Service volunteers at the Western General Hospital yesterday. As part of Volunteers’ Week, the First Minister spent an hour meeting volunteers and staff of the Royal Voluntary Service (formerly known as the WRVS), serving tea at the hospital café and chatting to staff, patients and visitors. The First Minister said that the nation’s volunteers are ‘a true credit to Scotland’.

During the visit Mr Salmond met a number of older volunteers including Margaret Collinson, age 83, Eleanor Taylor, age 79, and Agnes McFarlane, age 88, who between them have given more than 100 years of voluntary service.

The First Minister also encouraged people to nominate volunteers for a Diamond Champion award which recognises and highlights the fantastic, selfless volunteering that is being done by older volunteers across the country.

Mr Salmond said:

“Scotland has a rich tradition of volunteering and community involvement is part of the core fabric of Scottish social and community life. Volunteering represents a huge investment of time, energy and commitment by individuals who want to improve the lives of those around them, give something back and help make their communities better places to live.

“The Royal Voluntary Service volunteers who have given so much of their lives in voluntary service have been inspirational to meet. Not only are these individuals doing a wonderful job in serving those who come to their café, they also get so much out of it for themselves.

“A service like this is not just crucial for those who visit hospital, for patients and their families, nurses, doctors and hospital staff but also for the older volunteers as it provides an opportunity to work together, to socialise and to remain active.

“I am overwhelmed by the commitment and dedication of the volunteers here at the Western General and touched by the care and compassion with which they deliver their roles. Volunteers are a true credit to Scotland and I sincerely thank them for all that they do.”

David McCullough, Royal Voluntary Service chief executive, (pictured above) said:

“We are delighted to welcome the First Minister to our cafe at the Western General Hospital and introduce him to some of our dedicated volunteers. Volunteers’ Week is a wonderful opportunity to highlight the fantastic work of our army of 7,000 volunteers across Scotland who, without making a fuss or asking for reward, give their time selflessly to others, which is why this week we are launching Diamond Champions our search for volunteers over the age of 60; the hidden gems in our community.

“So if you know an older volunteer who deserves some recognition then please nominate them for this prestigious award. We know that our volunteers make a huge difference to the lives of older people and they themselves also get great satisfaction from the work they do; so it’s win-win!”

Carol Crowther, NHS Lothian’s Assistant Nurse Director Person Centred Care, Quality, Patient Experience & Professional Standards, said:

“The presence of the Royal Voluntary Service volunteers in our hospitals is very welcome and contributes to the overall positive experience for users of our services through the warm and welcoming atmosphere in their cafes and shops and their cheerful attitude toward staff and patients.

“The Royal Voluntary Service outlets on our sites give back proceeds to the hospital from income generated from these outlets. This means that these volunteers not only give their time but their support enables this financial gifting through which we are able to provide additional patient comforts at the Western General Hospital.

“We are very proud of the contribution all our hospital volunteers make. They bring a range of skills and life experiences and are extremely beneficial in the delivery of all our services.”

About Royal Voluntary Service Formerly known as WRVS, Royal Voluntary Service has been helping people in Britain for 75 years. Originally set up as the Women’s Voluntary Service in 1938, the charity played a crucial role during the Second World War. Whilst keeping the same values of community service, Royal Voluntary Service has now focused its work on helping older people to remain independent and get more out of life.

Royal Voluntary Service supports over 100,000 older people to stay independent in their own homes for longer with tailor made solutions. Through its army of 40,000 volunteers, the charity runs services such as Good Neighbours (companionship), Meals-on-Wheels and Books-on-Wheels that alleviate loneliness and help older people. Royal Voluntary Service also provides practical support for older people who have been in hospital through its On Ward Befriending and Home from Hospital services. For further information please go to: www.royalvoluntaryservice.org.uk

Maggie’s and Scotmid celebrate successful partnership

Scotmid set a target of raising £150,000 in a year for their chosen charity partner Maggies’s – but the fundraising efforts of big-hearted Scotmid staff has ensured that they are already within sight of their total – in less than half that time!

When Maggie’s Chief Executive Laura Lee heard how charity partner Scotmid have raised an incredible £144,000 in just five months for Maggie’s, she knew she wanted to celebrate the fantastic news at the first ever Maggie’s Centre – at the Western General Hospital here in Edinburgh.

After all, it was at the Western that Laura first met Maggie’s founder Maggie Keswick Jencks. Laura worked at the hospital as a clinical nurse specialist when Maggie was re-diagnosed with breast cancer. Over time Laura, originally from Peterhead, and Maggie became very close and while the idea for a different type of cancer care was Maggie’s, it was Laura who turned that dream into a reality. It seemed fitting, then, for Laura to celebrate Edinburgh-based Scotmid’s incredible fundraising efforts where the Maggie’s story all began.

Laura said: “Since we first opened the doors of Maggie’s Edinburgh, 17 years ago this November, Maggie’s has grown in ways we could never have imagined. We now have 14 Centres across the UK where we offer our unique programme of support to people with cancer, their friends and families.

“We have many more Centres in various stages of planning as well and by the end of 2014 we hope to have full coverage across Scotland. This is something we are incredibly proud of especially considering we rely solely on donations for our funding, which is why the kind of support we receive from companies such as Scotmid is absolutely vital.

“To have raised £144,000 in just five months is quite extraordinary and I applaud the efforts of everyone involved. Scotmid staff have obviously invested a great deal of hard work and creative energy into their fundraising and I would like them to extend a huge thank you to them all.”

Maggie’s and Scotmid launched their partnership on 1 September last year and fundraising to date has included a Ride Across Britain, a dinner dance in Edinburgh, bungee jump, parachute jump, race nights and Christmas raffles in store – so in just five months they have almost reached their target for the year of £150,000!

Staff do not intend to slow down their efforts with more fundraising events planned for the coming six months, however – they even have a team taking part in this year’s Maggie’s Monster Bike & Hike in May.

Malcolm Brown, Head of Corporate Communications for Scotmid Co-operative said: “The innovation and commitment that our teams have shown to raising funds for Maggie’s is truly remarkable and very commendable. We’ve had all sorts of fundraising activities, from an abseil down the Dundee University tower to staff coming to work in their pyjamas to raise money. This amazing half-way result is testament to the wonderful support that Maggie’s provides to people with cancer. We are delighted to have raised this much and we’re looking forward to raising even more in the next six months for this very worthwhile cause.”

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