A DIGITAL service, to add to the support available for people in Edinburgh
who are homeless, has been developed by researchers and community
partners, including leading Scottish homelessness charity, Simon Community
Scotland.
The website and an accompanying app – called Street Support Edinburgh –
provides advice, support and resources for homeless and vulnerable people,
plus the wider Edinburgh community who want to help and emergency services
personnel.
Street Support Edinburgh has been developed as part of a project by the
University of Edinburgh’s Centre for Homeless Inclusion and Health (CHIH)
and the Manchester-based Street Support Network.
Information includes providers of meals, drop-in services, food banks and
accommodation.
The digital hub also features advice on financial help, health services
and training and employment opportunities.
Organisers say the resource provides a vital service to vulnerable people
and the community by providing accessible information in one easy-to-use
location.
Advice on Covid-19 and support available during the pandemic has also been
added.
The information hub has been launched by the University of Edinburgh and
the leading homelessness charity, Simon Community Scotland, which runs the
Streetwork service in Edinburgh.
Researchers at the University’s School of Informatics have assisted with
technical aspects of the project.
Street Support Edinburgh features content from more than 30 organisations
and has been backed by both Police Scotland and The City of Edinburgh
Council.
The platform is the first resource of its type in Scotland. Organisers
are hoping to offer similar digital provision elsewhere in Scotland.
Dr Fiona Cuthill, director of the Centre for Homelessness and Inclusion
Health at the University of Edinburgh, said: “Street Support Edinburgh is
a great opportunity for the University of Edinburgh to build on our
existing community networks and to work together to help to reduce
homelessness in our city.”
The Street Support Network has assisted in the launch of similar Street
Support services in several locations in England, such as Portsmouth and
Cambridge.
Lorraine McGrath, chief executive, Simon Community Scotland, said: “A year
of Covid-19 has been hugely challenging, but it has also forced all of us
to rethink how we deliver our services and reach the most vulnerable
people on our streets, with some incredible outcomes.
“Lockdown created the opportunity for organisations in Edinburgh to come
together and almost eradicate rough sleeping in the city. It has shown us
what we can achieve by collaborating, being creative and keeping people at
the heart of what we do.
“Street Support Edinburgh is a natural progression for us in connecting
the talent, expertise and commitment of people and organisations across
the city in preventing homelessness and the need for anyone to ever have
to sleep on our streets.”
The Street Support Edinburgh website is available to access at
https://streetsupport.net/edinburgh.
The app is available to download from the Apple App and Google Play stores.
Colin Beck, chair of the Edinburgh Health and Social Care Partnership at
The City of Edinburgh Council, said: “I welcome this innovative way of
providing information, which will help people connect.
“Knowing how and where to get help and support is a crucial component of feeling included. I realise there are access issues for some people and we must search for
solutions to help people connect.”