Thousands give their views on how COVID-19 Pandemic should be remembered in the UK

The UK Commission on Covid Commemoration is now considering all responses and final recommendations will be put to Government in Spring

  • Almost 5,000 people from across the UK took part in the consultation process
  • The UK Commission on Covid Commemoration is now considering all responses
  • Final recommendations to be put to Government in Spring

Thousands of people have given their views on how they want the COVID-19 pandemic to be remembered across the UK.

Last October, the UK Commission on Covid Commemoration launched a public consultation giving people across the UK the opportunity to say how they think the pandemic should be remembered, with possible suggestions including the adoption of a Remembrance Sunday-style symbol, dedicated memorials and reflective spaces.

During the consultation period, which ran until 5 December last year, almost 5,000 individuals from across the UK gave their views.

The Commission is considering these responses alongside the findings from the various consultation events held with groups and organisations across the UK. The Commission is now turning its focus to agreeing a final report to present to the UK Government in Spring.

The Commission on Covid Commemoration is also looking at issues such as how the pandemic should be taught to future generations and whether a commemorative website should be created to provide details of local memorials and commemorative spaces.

The Chair of the UK Commission on Covid Commemoration, Nicky Morgan, said: “It has been a privilege to see so many people coming forward with suggestions for how they think the COVID-19 pandemic should be commemorated and remembered across the UK. I am grateful to everyone who participated.

The pandemic was one of the most significant moments of our lifetime and will be remembered across the world for years to come, both because of the people we lost and because of the great sacrifices made by so many people to keep our country running.

We have heard a lot of different views expressed in the consultation and it is tremendously important that we take them all into account as we work on our recommendations for the government. It is vital that we get this process right and I am determined to make sure that we do.

The Minister for the Cabinet Office, Jeremy Quin, said: “The Commission’s work on how the public wants to commemorate the pandemic is vitally important.

“I am grateful to all those who have taken the time to express their views and the Government is looking forward to receiving the final report from the Commission.”

National moment of silence to mark one year of Russian invasion of Ukraine

Government announces a national one-minute silence on Friday 24 February, marking a year since Russia’s barbaric full-scale invasion of Ukraine

  • National moment will pay tribute to the bravery of Ukrainians and highlight the UK’s solidarity with the country, as they continue their courageous fight
  • Comes after the historic visit of President Zelenskyy to the UK last week

A national minute’s silence will take place at 11am on Friday 24 February to mark the one-year anniversary of the full-scale Russian invasion of Ukraine.

Prime Minister Rishi Sunak is expected to lead the nation in silence from Downing Street.

This national moment of reflection will offer the UK public the chance to pay tribute to the courage of the Ukrainian people and demonstrate the UK’s unwavering solidarity with the country.

The government is encouraging individuals and organisations across the UK to participate.

Since the war began, thousands of Ukrainians have been killed defending their freedom from Russia’s appalling onslaught. Millions more have been forced from their homes, with 114,400 Ukrainians finding refuge in the UK under the Homes for Ukraine Scheme.

Prime Minister Rishi Sunak said: “As we approach the anniversary of Russia’s barbaric and deplorable invasion of Ukraine, as a nation we pay tribute to the incredible bravery and resilience of the Ukrainian people.

“Russia’s unjustifiable attack brought war and destruction to our continent once again, and it has forced millions from their homes and devastated families across Ukraine and Russia.

“I am incredibly proud of the UK’s response, and throughout this past year, the UK public have shown their true generosity of spirit and their enduring belief in freedom.”

Culture Secretary Lucy Frazer said: “One year on from Putin’s illegal invasion, we stand in solidarity with our friends in Ukraine and remember all those who have lost their lives in the pursuit of freedom.

“This moment of silence is a time to reflect on the human cost of this conflict and show we stand with Ukraine.”

The national minute’s silence comes following the historic visit of President Zelenksyy to the UK last week. During the visit, the Prime Minister underlined the UK’s steadfast commitment to supporting Ukraine for the long term, ensuring it can secure a lasting peace.

New regulations for Buy-Now-Pay-Later lenders set to protect 10 million consumers

  • New regulations are to clamp down on unregulated Buy-Now Pay-Later creditors and ensure consumer protection
  • Andrew Griffith, City Minister will work with the financial services sector to ensure affordable credit is available to people who struggle to access it
  • At the “Financial Inclusion Policy Forum” in Birmingham the minister will meet debt advisors who will help deliver free debt advice to more than 1.5 million people in England over the next three years.

NEW regulations for Buy-Now Pay-Later consumers are set to help protect an estimated 10 million customers from unconstrained borrowing while still ensuring those who need it have access to interest-free credit.

With more people taking out these credit agreements and the potential risks of consumers being exposed to financial harm; the UK Government is setting out proposed new regulations.

It will mean Buy-Now Pay-Later credit products are set to be regulated by the FCA and consumers will have the new right to take complaints to the Financial Ombudsman Service.

Under new rules providers will have to give consumers key information about their loans and issue credit that is genuinely affordable.

Economic Secretary to the Treasury, Andrew Griffith said: “People should be able to access affordable credit, but with clear protections in place. That is why these proposed regulations are so important.

“Today’s summit will also help regulators and banks better understand the best ways to support people who feel boxed in by debt and open up the financial system to people who find it more difficult to access.”

A summit of banks and debt charities will also be convened today by the City Minister who will urge the group to work together to improve financial education, ensure affordable credit is available to people who struggle to access it and remove the barriers which people with disabilities, like sight loss, can face when accessing financial services.

The latest “Financial Inclusion Policy Forum” will take place at the Money Advice Trust in Birmingham, bringing together the leading lights from the financial services sector, charities, consumer groups and regulators.

They will discuss the best ways to ensure access to affordable credit and remove barriers which people with disabilities, like sight loss, can face when accessing financial services.

Buy-Now Pay-Later can be a quick, easy, and helpful way for people to manage their finances, allowing them to spread the cost of a full purchase over time without paying interest.

However, because many of the agreements aren’t currently regulated and rely on minimal credit checks, lenders are not required to give key information to borrowers, and some people may end up borrowing more than they can affordably repay.

For those who are facing financial difficulty, new contracts awarded by the Money and Pensions Service this year are expected to provide free debt advice to more than 1.5 million people in England over the next three years.

During the forum the City Minister will also discuss the most effective ways to help those in financial difficulty.

UK government announces further funding to help businesses clean up industrial processes and improve energy efficiency

  • £12.4 million government funding is helping some of the most polluting industries find new ways to reduce their carbon emissions and energy bills
  • funding has supported the deployment of a range of new technologies, from heat pumps to hydrogen ready equipment, to help businesses cut fossil fuel use and improve energy efficiency
  • investment is helping to future-proof vital British industries in the transition to a lower carbon economy

Businesses across the UK will benefit from a share of more than £12 million government funding to help energy-intensive industries cut their carbon emissions and energy costs.

The funding for the 22 winning projects will help businesses across England, Wales and Northern Ireland clean up their industrial processes and improve their energy efficiency – benefiting industries including pharmaceuticals, steel, paper, and food and drink.

This £12.4 million funding was awarded as part of the Industrial Energy Transformation Fund (IETF), which has awarded grants to British projects across the country to increase the energy efficiency of their industrial processes, from car manufacturing to steel production and food processing.

The winning bids include sustainably harvesting food in Carmarthenshire, Wales, through a new air source heat pump system, capturing waste heat to dry, heat, crush and grind materials for roadmaking in South Yorkshire and using revolutionary high temperature heat pumps to reduce the energy needed to heat and cool cheese, reducing emissions in dairy farms across the Midlands.

It is estimated that industry is currently responsible for producing 16% of the UK’s emissions and will need to cut emissions by two thirds by 2035 in order for the UK to achieve its net zero target.

Today’s funding will play a crucial role in helping to clean up big-emitting industries as part of the UK’s green industrial revolution – decarbonising their industrial processes and reducing their reliance on expensive fossil fuels, such as gas. This means businesses will not only reduce their environmental impact, but also save on their energy bills and safeguard thousands of British jobs.

Graham Stuart, Minister at the Department for Energy Security and Net Zero said: “Boosting the energy efficiency of industrial processes is a critical step not only in our transition to a lower-carbon economy, but also by helping businesses to cut their energy costs and protect valuable British jobs.

“That’s why the government has stepped in once again to support energy intensive industries, with a fresh funding round to unleash the next generation of green innovators who are re-shaping the way technology can reduce carbon emissions.”

So far, £34.8 million of funding has been awarded through the Industrial Energy Transformation Fund, which was first launched in June 2020.

Today’s winners

Greener food

One of the biggest food companies in Europe, Dunbia, based in Carmarthenshire, Wales, has been awarded funds to upgrade its heating system from a gas oil fired steam boiler to an air source heat pump that is powered by renewably sourced electricity.

This allows the company to harvest edible products and process the food with hot water washing, through a sustainable and energy efficient thermal supply system, reducing carbon emissions each year.

Sustainable roads

Harsco Environmental’s SteelPhalt plant, based in Rotherham, South Yorkshire, has been developing and manufacturing high performance tarmac products for the UK roadmaking industry since the 1960s. 

This energy intensive process of drying, heating, crushing, grinding, conveying currently utilises large volumes of natural gas, gas oil and electricity from the grid, but thanks to government funding, the company is investigating ways to capture the waste heat in the exhaust gases and transform it into electrical power, reducing the fuel demand of the road burners and supporting manufacturing in the local area.

Lighter, safer vehicles

Autotech Engineering / Gestamp is a multinational based in Newton Aycliffe, County Durham, specialising in the design, development and manufacture of metals for lighter and safer vehicles.

Whereby high-tonnage presses of flat metal sheets typically loses lots of energy through heat and noise, IETF has helped to fund the SERPENT project which is actively capturing and reusing this lost energy. With a reduction of almost 10% already seen in peak power usage during tool changeover, this funding is helping to lower energy consumption and the environmental impact of critical car manufacturing.

Say cheese

The Long Clawson Dairy has been producing cheese for over a century, running over 31 farms in the Leicestershire, Nottinghamshire and Derbyshire areas. The production of cheese is an energy intensive process involving both heating and cooling activities.

Through IETF funding, the company has created a new thermal storage system, using revolutionary high temperature heat pumps to reduce overall energy by 27% and saving 34% carbon emissions, with the ambition of moving to a purely electrically powered in the long term.

Today’s announcement builds on the wide-ranging support that is available to energy-intensive industries.

The UK government recognises that businesses are feeling the impact of high global energy prices, including steel producers, which is why the Energy Bill Relief Scheme was launched to bring down costs. This is in addition to more than £800 million of support the government has provided since 2013 to help industrial sectors with energy costs, with many businesses able to bid into government competitive funds worth more than £1.5 billion to support them going green, cutting emissions and becoming more energy efficient.

Niall Browne, CEO, Dunbia (UK), said: “Dunbia (UK), through its parent company Dawn Meats, was the first European beef and lamb processor to make a commitment to the Science Based Targets Initiative.

“We have been working for more than 10 years to reduce emissions internally and more widely across our supply chain and recognise the urgency to adopt even more aggressive measures to reduce emissions.

“We welcome this opportunity to work with the Department for Energy Security and Net Zero to further improve our energy efficiency and cut our carbon emissions.”

A Harsco Metalscompany spokesperson said: “Harsco has welcomed the IETF grant offer from the Department for Energy Security and Net Zero to continue its journey to help continue our commitment to innovation and sustainability.

“With this IETF feasibility funding grant, we have been able to investigate how we can recover heat from our asphalt plant to optimise our use of energy and reduce our carbon footprint.

Phil Potter, the SERPENT Project Manager, said: “The SERPENT feasibility study was a high-risk technology project not aligned with Gestamp’s core business activities and would not be completed without IETF support and funding.

“We have been successful in demonstrating feasibility and initial results look extremely promising with a reduction of almost 10% seen in peak power usage during tool changeover.

“We have yet to process that data and analyse the economic viability but we have already demonstrated that this approach improves manufacturing energy efficiency to reduce waste and carbon footprint and support our drive to Net Zero with no impact on press performance.

Iain Grant, Operations Director, Long Clawson Dairy, said: “The production of our Stilton cheese is an energy intensive process involving both heating and cooling activities.

“With the investment in this project, it has enabled the Dairy to take a more cost-effective approach to energy consumption, alongside a clear carbon emission reduction. This is a substantial investment for a business of our size and would not have been possible without the support of the IETF grant funding.”

Scotland commits £500,000 emergency funding for Türkiye and Syria

Funding to support humanitarian aid efforts

£500,000 in emergency funding is to be given to the Disasters Emergency Committee (DEC) to support the humanitarian aid efforts following the severe earthquake in Türkiye and Syria.

Regions of southern and central Türkiye and western Syria were hit by a 7.8 magnitude earthquake in the early morning of Monday 6th February. The earthquake has caused a significant loss of life and severe damage to homes and infrastructure. The funding will enable the DEC to focus on priorities including emergency food, hygiene supplies and blankets.

First Minister Nicola Sturgeon said: “The scenes over the last few days from Türkiye and Syria are heart wrenching. This earthquake has caused a huge amount of damage and significant loss of life that will be felt for some time to come.

“There is an urgent need to support the humanitarian efforts being made to help those affected in Türkiye and Syria.

“The Scottish Government is committed to supporting efforts in the region and members of our emergency services have already been deployed to help the search and rescue operation on the ground.

“We will provide £500,000 in humanitarian aid to the DEC Appeal to support those affected with medical care, shelter, food and clean water.

Members of the public can also pledge support and make donations to the DEC Appeal in a variety of ways and I encourage everyone to consider donating to the DEC if they can do so.

“The people of Türkiye and Syria desperately need our support.”  

The DEC Appeal for Türkiye and Syria launches today (Thursday 9 February 2023). Details are available on the DEC website for how to donate to the Appeal.

UK sends life saving support to earthquake-hit Turkey and Syria

The UK will provide vital items such as tents and blankets to help survivors cope with the freezing conditions, as part of its immediate response to the crisis

  • immediate extra support will help save lives and prevent suffering
  • package to include thousands of tents, blankets and hygiene kits
  • world-class UK surgical team and equipment will help address urgent medical needs
  • 77 strong UK search and rescue team already on the ground helping to find survivors

The UK government yesterday (Wednesday 8 February) announced further support to Turkey and Syria following the devastating earthquakes.

The UK will provide vital items such as tents and blankets to help survivors cope with the freezing conditions, as part of its immediate response to the crisis. The equipment being urgently deployed from the UK’s stockpile will meet the needs of up to 15,000 people.

The UK is also providing a world-class team of UK medics with surgical capabilities and equipment to provide vital emergency treatment.

The announcement comes in the critical 72 hours following the first earthquake. The support will be used to urgently provide life saving interventions to those who need it most in the region as temperatures plummet.

The UK is coordinating closely with the Turkish government and United Nations (UN) in Syria to ensure our support meets the needs on the ground and that we can stay responsive to emerging needs in the coming days.

Foreign Secretary James Cleverly said: “The UK is sending life saving kit to Turkey and Syria. This will include vital medical expertise and hygiene kits and also tents and blankets to help people keep warm and sheltered in the terrible freezing conditions they are having to endure on top of the devastation of the earthquakes.

Our priority is to ensure life saving assistance is given to those most in need, coordinated with the Turkish government, UN and international partners.

The UK is prioritising what the Turkish government and UN are asking for. The additional support will save lives by bringing world-class UK expertise and equipment to the region.

This £8 million of additional support comes after a team of 77 UK search and rescue specialists, equipment and four search dogs arrived in Gaziantep yesterday to begin their life saving operations.

Their specialist skills and state-of-the-art heavy duty equipment will allow the UK team to cut their way into buildings and locate survivors in the rubble during this vital time.

The government remains in contact with British humanitarian workers in the affected areas, and we stand ready to assist any British nationals affected.

President Zelenskyy visits UK today

  • President Zelenskyy arrives in the UK today to meet the Prime Minister and visit Ukrainian troops.
  • Comes as the Prime Minister announces plans to expand training for the Armed Forces of Ukraine to sea and air, including fighter jet pilots and marines, as part of long-term investment in their military.
  • UK also accelerates military equipment to Ukraine in a bid to give Ukrainian forces the upper hand on the battlefield and limit Russia’s ability to target civilian infrastructure.

President Zelenskyy will visit the UK today to meet Prime Minister Rishi Sunak and address parliament as the UK steps up its delivery of lethal aid into the country, and prepares to train fighter jet pilots and marines.                                                                                 

The leaders will discuss a two-pronged approach to UK support for Ukraine, starting with an immediate surge of military equipment to the country to help counter Russia’s spring offensive, and reinforced by long-term support.

The Prime Minister will also offer the UK’s backing to President Zelenskyy’s plans to work towards a just and lasting peace for Ukraine.

As part of today’s talks, the Prime Minister will offer to bolster the UK’s training offer for Ukrainian troops, including expanding it to fighter jet pilots to ensure Ukraine can defend its skies well into the future.

The training will ensure pilots are able to fly sophisticated NATO-standard fighter jets in the future. As part of that long-term capability investment, the UK will work with Ukraine and international allies to coordinate collective support to meet Ukraine’s defensive needs.

He will also offer to begin an immediate training programme for marines.

That training will be in addition to the recruit training programme already running in the UK, which has seen 10,000 Ukrainian troops brought to battle readiness in the last six months, and which will upskill a further 20,000 Ukrainian soldiers this year. The UK will continue to work with the Ukrainian Armed Forces and international community to scale the programme up in 2023.

Just last week, Ukrainian troops arrived in the UK to learn how to command Challenger 2 tanks, following the Prime Minister’s decision to send the main battle tanks to Ukraine.

The Prime Minister will also offer to provide Ukraine with longer range capabilities. This will disrupt Russia’s ability to continually target Ukraine’s civilian and critical national infrastructure and help relieve pressure on Ukraine’s frontlines.

The President and his team will also meet defence and security chiefs, including the Chief of Defence Staff and Chief of the Air Staff, to discuss the details of the training programme.

Prime Minister Rishi Sunak said: “President Zelenskyy’s visit to the UK is a testament to his country’s courage, determination and fight, and a testament to the unbreakable friendship between our two countries.

“Since 2014, the UK has provided vital training to Ukrainian forces, allowing them to defend their country, protect their sovereignty and fight for their territory.

“I am proud that today we will expand that training from soldiers to marines and fighter jet pilots, ensuring Ukraine has a military able to defend its interests well into the future. It also underlines our commitment to not just provide military equipment for the short term, but a long-term pledge to stand shoulder-to-shoulder with Ukraine for years to come.”

The UK will also announce further sanctions today in response to Russia’s continued bombardment of Ukraine, including the targeting of those who have helped Putin build his personal wealth, and companies who are profiting from the Kremlin’s war machine.

Reshuffle: Sunak creates four new government departments

Making government deliver for the British people’

To ensure the whole of government is geared up to deliver for the British people, the Prime Minister, with the approval of His Majesty The King, has today created four new departments.

The changes will ensure the right skills and teams are focussed on the Prime Minister’s five promises: to halve inflation, grow the economy, reduce debt, cut waiting lists and stop the boats.

A new Department for Energy Security and Net Zero, has been tasked with securing our long-term energy supply, bringing down bills and halving inflation.

The move recognises the significant impact rising prices have had on households across the country as a result of Putin’s illegal war in Ukraine, and the need to secure more energy from domestic nuclear and renewable sources as we seize the opportunities of net zero.

A dedicated Department for Science, Innovation and Technology will drive the innovation that will deliver improved public services, create new and better-paid jobs and grow the economy.

Having a single department focussed on turning scientific and technical innovations into practical, appliable solutions to the challenges we face will help make sure the UK is the most innovative economy in the world.

A combined Department for Business and Trade will support growth by backing British businesses at home and abroad, promoting investment and championing free trade.

Finally, a re-focused Department for Culture, Media and Sport will recognise the importance of these industries to our economy and build on the UK’s position as a global leader in the creative arts.

His Majesty The King has been pleased to approve the following appointments:

  • Rt Hon Grant Shapps MP as Secretary of State for Energy Security and Net Zero
  • Rt Hon Michelle Donelan MP as Secretary of State for Science, Innovation and Technology
  • Rt Hon Kemi Badenoch MP as Secretary of State for Business and Trade. She remains as President of the Board of Trade, and Minister for Women and Equalities
  • Rt Hon Lucy Frazer KC MP as Secretary of State for Culture, Media, and Sport
  • Rt Hon Greg Hands MP as Minister without Portfolio in the Cabinet Office.

Earthquake: UK responds to Türkey’s request for assistance

UK deploys emergency response teams to the Republic of Türkiye to assist rescue efforts

  • seventy six UK search and rescue specialists, 4 search dogs and rescue equipment arrived in Türkiye last night
  • UK is also sending an Emergency Medical Team to assess the situation on the ground
  • UK is in contact with the UN on emergency humanitarian support to those affected in Syria

The UK will immediately deploy emergency response teams to Türkiye to assist rescue efforts.

The government is deploying a team of experts to help on the ground in Türkiye following the 7.8 and 7.5 magnitude earthquakes and subsequent aftershocks.

Foreign Secretary James Cleverly said: “The UK is sending immediate support to Türkiye including a team of 76 search and rescue specialists, equipment and rescue dogs.

“In Syria, the UK-funded White Helmets have mobilised their resources to respond. We stand ready to provide further support as needed.”

Jill Morris, British Ambassador-Designate to Türkiye, said: “The British Embassy in Ankara is in close contact with the Turkish authorities to understand how we can best support those on the ground.

“Our thoughts are with all those affected by the earthquakes today. We pay tribute to the brave Turkish first responders working to save lives.”

The UK is providing support that the Turkish government have asked for. The UK International Search and Rescue team have specialist search equipment including seismic listening devices, concrete cutting and breaking equipment, propping and shoring tools.

In north-west Syria, the UK-aid funded White Helmets have activated a significant search and rescue response and mobilised all their resources to respond to emerging needs.

The government is in contact with British humanitarian workers in the affected areas, and we stand ready to provide support to any British nationals affected. 

Anyone in Turkey and in need of urgent help should call +90 312 455 3344.

Anyone in the UK concerned about relatives or friends should call the Foreign, Commonwealth & Development Office (FCDO) in London on 020 7008 5000.

UPDATE

  • Plane carrying a team of 77 UK search and rescue specialists, equipment and four search dogs arrived in Gaziantep today
  • UK’s world-class specialist skills and state-of-the-art search equipment will help locate survivors in the rubble of the earthquakes
  • British Embassy in Ankara and consulates lower their flags to half-mast as a mark of respect to those who lost their lives

Today (Tuesday 7 February) a UK team of 77 search and rescue specialists, 4 search dogs and rescue equipment arrived in Gaziantep in south east Turkey to join the emergency response.

An Emergency Medical Team were also on the flight. They will conduct a full assessment of the situation on the ground.

The UK government is immediately providing the support requested by the Turkish government. The UK will continue to assess the situation and stands ready to provide further long-term assistance as needed.

The UK International Search and Rescue team is made up of firefighters and staff from 14 fire and rescue services from across the country, including experts from England, Scotland and Wales. They will be using specialist search equipment including:

  • Seismic listening devices;
  • Concrete cutting and breaking equipment; and
  • Propping and shoring tools.

Their world-class specialist skills and state-of-the-art heavy duty equipment will allow the UK team to cut their way into buildings and locate survivors in the rubble during this vital time.

The team is self-sufficient upon arrival and provides its own food, water, shelter, sanitation, communications and all necessary equipment to undertake search and rescue operations.

In solidarity with the Turkish people, the British Embassy in Ankara and Consulates across Turkey have lowered their flags to half-mast for the 7-day national mourning period declared by the Turkish government.

In north-west Syria, the UK-funded White Helmets continue to carry out a significant search and rescue response and have mobilised all their resources to respond to emerging needs. The UK has given the White Helmets £2.25 million in the last year and an additional funding uplift of £800,000 for front line search and rescue operations.

Prepayment meter outrage: Shapps acts to address forced installations

  • Business Secretary gives energy suppliers deadline to urgently report back on remedial action for customers who faced wrongful installations
  • This follows damning reports earlier this week highlighting what appear to be breaches of rules and regulations to protect vulnerable households
  • Energy regulator Ofgem also asked to toughen up their investigations after they failed to find serious failings by British Gas

Business and Energy Secretary Grant Shapps has today given energy bosses a deadline of Tuesday to report back to him on what remedial action – such as providing compensation – they plan to take should they have wrongfully installed prepayment meters in the homes of vulnerable customers.

It comes in the wake of British Gas admitting fault as a result of the Times investigation which showed even those with small children or medical conditions have not been shown forbearance, with reports of debt collectors breaking into homes to install the equipment.

But these findings by The Times newspaper follow several reviews by Ofgem of the services provided by energy suppliers, which have not identified this unacceptable behaviour – or other significant shortcomings – and have in some cases even given companies a clean bill of health.

Therefore the Business Secretary has today told Ofgem to toughen up on energy suppliers and investigate the customers’ experience of how their supplier is performing.

He called on the regulator to set up a new customer reporting system for households to pass on their own stories of how they are being treated – especially those who are vulnerable – and not just rely on energy firm bosses to share information with their regulator.

Business and Energy Secretary Grant Shapps said: “ I am appalled that vulnerable customers struggling with their energy bills have had their homes invaded and prepayment meters installed when there is a clear duty on suppliers to provide them with support. They need to refocus their efforts on their consumers, the British public, who are at the receiving end of this abhorrent behaviour.

“ I’m also concerned the regulator is too easily having the wool pulled over their eyes by taking at face value what energy companies are telling them. They need to also listen to customers to make sure this treatment of vulnerable consumers doesn’t happen again.”

News reports across the country have highlighted examples of the forced installation of prepayment meters in the homes of those who are struggling to pay their bills.

The regulator has also been asked to toughen up their reviews, going beyond the company headquarters to find out what is really happening in people’s homes by hearing from them directly and engaging more with charities and other groups that represent consumers.

Currently, energy suppliers are required to provide Ofgem with information to demonstrate how they comply with the rules on supporting vulnerable consumers, on customers struggling to pay and on the fitting of prepayment meters.

The Business Secretary wants to see the voices of consumers and those who champion their needs heard when deciding which energy companies are meeting expectations  – with a customer reporting hotline being just one example we would want the regulator to consider.

On Thursday night a number of suppliers announced they would suspend forced installations after being pushed by Ofgem to pause the practice while they reassure the regulator they’re complying with the rules.

However, just over a week ago the Business Secretary launched a crackdown on the mistreatment of energy users by suppliers, already asking them to voluntarily commit to stopping this practice. He also demanded they share the number of warrants they’ve applied for in recent months and plans to publish the findings.

Earlier this week the Energy and Climate Minister also met British Gas CEO Chris O’Shea and expressed his horror at recent reports. He made it clear this kind of behaviour is unacceptable, especially from such a key and longstanding British company.

He urged Mr O’Shea to take urgent steps to repair the damage done to British Gas’ reputation and urgently come back to him outlining the role he will personally take to fix these cultural issues.

The British Gas boss was also told by the Minister that vulnerable, mistreated customers need to be identified and redress provided. He will be monitoring matters extremely closely to make sure this happens.

Last month the Business Secretary and Energy and Climate Minister called energy suppliers to voluntarily stop force fitting prepayment meters: 

https://twitter.com/grantshapps/status/1617055839788929024

UK and coalition partners announce price caps on Russian oil products

The United Kingdom and international coalition partners have announced price caps on Russian oil products

  • The Price Cap Coalition of the G7, the European Union and Australia have set caps on the price of seaborne Russian oil products, effective from 05 February 2023.
  • High-value Russian exports such as diesel and gasoline, will be capped at $100 while lower-value products such as fuel oil will be capped at $45.
  • Chancellor Jeremy Hunt hails the efforts of the UK and its allies in throttling the revenues fuelling Vladimir Putin’s illegal war in Ukraine.

The UK and its coalition partners will only provide services facilitating the maritime transport of refined oil products originating in Russia if the goods are traded at or beneath the cap levels of $100 for high-value products like diesel and $45 for low-value products like fuel oil. These prices will be kept under review.

This follows the $60 price cap on Russian crude oil that came into force on 5 December last year. Initial signs suggest that the crude oil cap is successfully curtailing Putin’s ability to use revenues from oil sales to finance his illegal war while minimising disruption to global supply. Russia’s flagship crude oil is now selling around $40 lower than global benchmarks.

The UK government has already introduced an import ban on Russian oil products; therefore, the caps will not be used by the UK.

Chancellor of the Exchequer, Jeremy Hunt, said: “Undermining Putin’s war machine through further sanctions on its funding streams will ensure the Russian government faces the full consequences of its unjustifiable actions.

“The UK has already banned the import of Russian oil products, and we stand shoulder to shoulder with our allies in continuing to pile the pressure on Putin’s revenues while standing in solidarity with the Ukrainian people.”

G7 finance ministers agreed to capping the price of Russian seaborne oil and refined oil products in September 2022 as a way of undermining Putin’s ability to fund his illegal war in Ukraine through inflated global oil prices, while ensuring that third countries can continue to secure affordable oil.

The UK has been front footed in its engagement with international allies and has worked closely with industry and US partners to lead design of the caps. This collaboration has been key given the major role of UK services in facilitating maritime trade. For example, the UK is a global leader in the provision of protection and indemnity (P&I) insurance cover which relates to third-part liability claims – 60% of the global cover provided by the International Group of the P&I clubs is written in the UK.

Given the number of varied oil products on the market, two caps have been introduced to cover two categories of refined oil products. ‘Premium-to-crude’ products are those of high export value often used for transport and electricity generation, such as kerosene-based jet fuel and diesel, while ‘discount-to-crude’ pertains to products of a lesser value like naphtha. The two-cap approach has been introduced as this is the simplest to implement and most workable for industry.