Future of the Post Office to be shaped by postmasters and customers

UK Government launches the Post Office Green Paper, the first comprehensive review of the Post Office in 15 years

  • First comprehensive review of the Post Office in 15 years, with customers and postmasters shaping its future.
  • Post Office Green Paper will seek to transform the organisation’s culture in the wake of the Horizon scandal and changing customer demands.
  • Better services at the heart of new £118 million subsidy to fund the Post Office’s Transformation Plan and further network investment, moving the organisation closer to delivering growth in line with the Plan for Change.

Postmasters and the public will have the opportunity to shape the future of the Post Office for the first time in 15 years, as the Government sets out its vision for the next decade for the organisation.

The Post Office Green Paper, published today, will move further and faster to deliver a decade of renewal for customers and postmasters, building on the cultural reset being led by Post Office Chair Nigel Railton that will be so crucial to its success.

Working hand in hand with postmasters and the public the Government will ensure the network is put on a path to a strong and sustainable future with Post Office branches remaining at the heart of communities across the UK.

This includes on the Post Office’s ownership model, with concepts including mutualisation on the table for consideration following the publication of the final Horizon Inquiry report later this year.

The report is expected to provide recommendations on improving the structure of the Post Office so that this miscarriage of justice is never allowed to occur again, protecting postmasters whilst also providing reassurance for customers.

This follows an unprecedented period in which the Post Office has faced a series of major challenges, from the Horizon IT scandal to significant changes in consumer behaviour, such as a rise in online shopping and falling demand for traditional post.

Post Office Minister Gareth Thomas said: “Post Offices continue to be a central part of our high streets and communities across the country. However, after fifteen years without a proper review, and in the aftermath of the Horizon scandal, it’s clear we need a fresh vision for its future.

“This Green Paper marks the start of an honest conversation about what people want and need from their Post Office in the years ahead.

“I look forward to hearing the views of customers, business owners and postmasters so we can build a Post Office capable of serving the public for generations to come.”

The consultation will run for 12 weeks, closing on 6th October 2025. It will examine key areas including:

  • How Post Office services should evolve to meet changing consumer needs
  • Ways to strengthen the relationship between the Post Office and its postmasters
  • Options for modernising the network while ensuring services remain within local reach
  • Ensure the Post Office is well-equipped to adapt to consumer trends
  • How the Post Office can improve and develop the banking services it provides

Research published alongside the Green Paper today also highlights the important role the Post Office still plays in the daily lives of people and businesses, adding social value of around £5.2 billion per year to households and £1.3 billion annually to small and medium sized businesses.

As part of the Government’s commitment to securing the future of this vital national institution, Ministers have also announced plans to award a new subsidy package of up to £118 million to fund the Post Office’s Transformation Plan and further investment to improve the network.

This funding will protect key services, including access to cash deposits and withdrawals as well as key government services, such as passport applications and the DVLA, alongside helping the Post Office deliver cost-saving measures in its Transformation Plan, part of the New Deal for Postmasters.

  • The Green Paper and details on how to respond to the consultation can be found here.

Joe Wicks and UK Government join forces to get children moving

New animated series for kids, known as Activate, will get more children across the country moving more and encouraging a healthier lifestyle

  • Children to be inspired to get physically active over summer as Joe Wicks, MBE, launches Activate, a new animated series for kids
  • Created by Joe and produced by Studio AKA, Activate aims to tackle inactivity among children through fun, five-minute workouts – led by Joe as an animated character
  • Programme backed by government funding as part of Plan for Change to give children the best start in life

Children are being inspired to move more this summer following the launch of a new series from fitness coach, Joe Wicks MBE, backed by the UK government as part of a new partnership to reach schools and families across the country.

The innovative animated Activate series features five-minute episodes which combine animation with upbeat music, courtesy of Universal Music UK, encouraging children to enjoy short bursts of movement that easily fit into their day and can be transformational for their physical and mental health. The government will be backing the programme to fund a further ten episodes.

The series has been co-created by Joe and BAFTA award-winning Studio AKA (creators of Hey Duggee), bringing the nation’s favourite fitness coach to life through animation for the first time.

Activate is backed by the government’s 10 Year Health Plan, which is already hitting the ground running with its pledge to work with influencers and changemakers across society to shift the NHS from treating illness to preventing it.

The new animated series was unveiled at Ripple Primary School in Barking, east London, where Joe Wicks and Secretary of State for Health and Social Care, Wes Streeting, met teachers and parents to discuss keeping kids moving over the summer holidays and beyond.

Health and Social Care Secretary Wes Streeting said: “Childhood obesity robs our young people of their future, and inactivity is one of the biggest culprits. That’s why it’s crucial to start building healthy habits from a young age.

“Our 10 Year Health Plan sets out how we would tackle obesity through prevention and today demonstrates how we’re taking action. In the spirit of mission-driven government, we’re building a coalition of the willing to tackle the obesity epidemic head-on. 

“This initiative directly supports our focus on giving children the best start in life—a cornerstone of our Plan for Change. By investing in prevention today, we’re building a healthier generation for tomorrow.” 

Being physically active is good for physical and mental health and helps relieve pressure on the NHS, preventing an additional £10.5 billion worth of treatment a year. Despite that, inactivity levels remain stubbornly high for adults and children, with huge inequalities across the country. The Activate programme represents a collaborative approach to tackling this growing health challenge. 

The first episode is now available on Joe Wicks’ The Body Coach YouTube channel, with further episodes set to be released weekly over the summer holidays. 

The series is released five years after Wicks united the nation with PE With Joe, which received over 100 million views online. Now, Joe is on a renewed mission to get children moving through this series.

Joe Wicks said: “Activate is the natural next step in everything I’ve worked towards over the past decade. From my early YouTube workouts, to ‘PE with Joe’ during the pandemic, my goal has always been to get children moving and feeling good – physically and mentally.

“This project brings together everything I am most passionate about, and everything I’ve learned on my journey – going back to my own childhood where I discovered movement as a way to cope with the challenges of living with parents with drug addiction and mental health issues.

“Activate is designed to make movement fun and inclusive for every child, with short, high-energy workouts that fit into everyday life – these can be enjoyed in the living room, the garden, in the classroom, or anywhere else!

“As a dad, I know how important it is to make movement something kids enjoy, not something they have to do. That’s exactly what Activate is all about so I hope it can be a real support for busy families, this summer and beyond.”

Earlier this month, the UK government launched its 10 Year Health Plan, which outlined how a shift from sickness to prevention will safeguard the nation’s health and put forward a range of measures to tackle growing rates of childhood obesity. 

Obesity rates have doubled since the 1990s, including among children. A forthcoming report by the Chief Medical Officer will show that more than 1 in 5 children are living with obesity by the time they leave primary school, rising to almost 1 in 3 in areas with higher levels of poverty and deprivation. 

Measures included in the 10 Year Health Plan include:

  • Launching a world-first partnership with food retailers and manufacturers to help families make healthier choices
  • Restricting junk food advertising targeted at children
  • Reforming the soft drinks industry levy to drive reformulation 

This two-pronged approach of encouraging active lifestyles and healthy diets aims to tackle the UK’s most preventable chronic illnesses, such as diabetes and cardiovascular disease, whilst tackling the £11.4 billion bill that obesity costs the NHS a year.     

Secretary of State for Culture, Media and Sport, Lisa Nandy, said: “I know what a difference sport and physical activity make in shaping a young person’s life. It’s why we’re investing £400 million in grassroots facilities for all, joining up schools with sports clubs across the country and backing major events that inspire.

“For too long, it has felt as if we have hit a ceiling on participation in this country, and for too long the dial on inactivity has gone unmoved. Together, through initiatives like this, we will put that right and deliver on our Plan for Change.”

With Universal Music UK as the exclusive music partner, each episode features upbeat tunes from UK artists, including Becky Hill and Bastille. Each track has been chosen for its appeal to parents and children alike.

Sue Goffe, Chief Executive at Studio AKA, said: “We’re thrilled to bring the world of Activate to life through animation.

“Collaborating with Joe Wicks has been a joy, and we’re proud to be part of this creative project to inspire movement and wellbeing in children.”

Sarah Boorman, General Manager, Youth Strategies at Universal Music UK, said: “Our shared goal with Joe was to make being active feel like something children genuinely want to do, powered by great music which is appropriate for them and loved by families too.

Alison Lomax, Managing Director for YouTube UK & Ireland, said: “We’re so excited that Joe Wicks is bringing his new kids’ fitness show Activate to YouTube just in time for the (English – Ed.) holidays.

“Joe’s fun, energetic approach to getting kids moving has already made a huge impact on our platform, and Activate is set to become a go-to for families looking to keep active over the summer. It’s great to see YouTube being used in such a positive way – bringing free, accessible, and family-friendly fitness to homes everywhere.”

Created by Studio AKA, the BAFTA-winning creators of Hey Duggee, the Activate series sees Joe Wicks brought to life through animation alongside six loveable new characters, ‘The Activators’, accompanied by upbeat music from top UK artists. Together, they make movement feel personal, playful, and inclusive – so every child can find a character to connect with.

Joe and the Activators lead children through fun, five-minute bursts of movement, that can be easily integrated into their day – whether at home, at summer clubs or on the go.

With Wicks appearing as an animated character (a first for the family fitness coach), each short episode offers a burst of movement, fun, and energy to get kids’ hearts pumping and minds engaged. These include easy-to-follow exercises like jogging, squats, and burpees, wrapped up in a playful, gamified format that can keep kids active over the summer holidays and beyond.

But Activate isn’t just for the summer holidays. It will also be available to schools during term time, to help build confidence, support mental wellbeing, and help children develop healthy habits for life.

Joe added: “Being turned into an animated character has been a surreal and wonderful experience, and my dream is that it connects with millions of kids and families across the UK and beyond.”

Discount of up to £3,750 on electric cars set to slash costs

Car manufacturers can apply for the Electric Car Grant from tomorrow

  • new £650 million grant will slash electric car prices, saving UK households up to £3,750 when they upgrade or switch to electric  
  • car manufacturers to apply through the Electric Car Grant – speeding up access and cutting costs for drivers and businesses  
  • comes as more than 380,000 zero emission cars were registered last year, delivering the government’s Plan for Change to kickstart economic growth and put more money in working people’s pockets

Drivers across the UK will soon enjoy discounts on dozens of new electric car models after the Transport Secretary today (15 July 2025) announced a £650 million grant scheme worth up to £3,750 per car, putting more money back in working people’s pockets as part of the Plan for Change and making owning an electric car a reality for thousands.  

Supporting the manifesto commitment to phase out the sale of new petrol and diesel cars by 2030, the £650 million Electric Car Grant (ECG) will back UK and other manufacturers, with eligibility dependent on the highest manufacturing sustainability standards. Discounts up to £3,750 will be available at the point of sale for new eligible electric cars priced at or under £37,000.

Drivers will start to benefit from discounts as soon as manufacturers successfully apply for their zero emission cars to be part of the grant scheme from 16 July 2025, with funding available until the 2028 to 2029 financial year.

With drivers citing upfront costs as a key barrier to adoption, the grant will narrow the upfront cost between petrol and electric vehicles, giving thousands more drivers access to savings of up to £1,500 a year in fuel and running costs compared to a petrol car. The discount means that zero emission cars are now cheaper to buy and run than ever before and comes on top of preferential tax rates, delivering real savings for working families.  

Owning and buying an electric vehicle (EV) is becoming cheaper, with 2 in 5 of used electric cars sold at under £20,000 and 34 brand new electric cars available from under £30,000.

‘Standing firmly on the side of British drivers’, this latest investment is part of the government’s major plan to support motorists, including a record £1.6 billion invested to tackle potholes and freezing the fuel duty at 5 pence until spring 2026, saving the average motorist £50 to £60 over the year.

Transport Secretary, Heidi Alexander, said: “This EV grant will not only allow people to keep more of their hard-earned money – it’ll help our automotive sector seize one of the biggest opportunities of the 21st century.  

“And with over 82,000 public chargepoints now available across the UK, we’ve built the infrastructure families need to make the switch with confidence. 

“This is our Plan for Change in action. We’re backing British drivers, British jobs and British growth.”

This latest scheme builds on the government’s major £63 million package to support at home charging for households without driveways, transition NHS fleets to electric and create thousands of chargepoints at business depots across the country. 

In total, the government is investing £4.5 billion to turbocharge the switch to EVs, securing Britain’s position as a world-leader in electric vehicle adoption while helping put more money in people’s pockets. Today, the UK is already a global leader in the transition to zero emissions driving, with the largest EV market in Europe in 2024 and sales up a fifth on the previous year.

The latest update also comes as the UK hits over 82,000 public chargepoints nationwide – with one added every 30 minutes – giving peace of mind to drivers that they will be able to charge conveniently at home, work or on longer journeys.  

This latest move comes alongside the Zero Emission Vehicle (ZEV) Mandate, which requires manufacturers to sell increasing percentages of zero emission vehicles each year. Recent changes to the mandate give industry the certainty, stability and support they’ve been asking for, alongside crucial trade deals with the US, India and the European Union following the recent global economic headwinds.

Simon Williams, RAC head of policy, said: “Within weeks, discounted cars should start appearing at dealerships across the country. And, as the biggest savings will be given to cars with the strongest ‘green’ manufacturing credentials, drivers will be picking models that are not only better for their wallets, but better for the planet too.

“This is further welcome news following last week’s announcement about more funding for pavement gully charging solutions that will enable those without driveways to charge an EV at home. Together, these initiatives should mean more drivers than ever start benefitting from the lower costs of running an electric car.”

Vicky Read, CEO of ChargeUK, said: “This announcement is brilliant news – for drivers and for the UK’s transition to electric vehicles.

“With a commitment to invest £6 billion through to 2030, the UK’s charging industry has rolled out infrastructure ahead of demand to ensure that when drivers switch, the network is there to make charging as convenient as possible.

“There are now 82,000 public charge points and a new one goes in the ground every 29 minutes on average.

“Hot on the heels of the weekend’s announcement on measures to support charging, including meeting ChargeUK’s calls for improvements to signage on main roads, today’s package is another vital boost to the charging industry, helping it invest with confidence.”

Dan Caesar, CEO, Electric Vehicles UK, said:  “A targeted incentive program is a significant step forward in encouraging consumers to buy battery electric vehicles and to make them more accessible. While battery-only EVs are much cheaper to buy and run than most realise, surveys show that cost misperceptions are the primary reason for hesitance.

“A generous grant of this nature gives a new group of interested buyers, who might have thought that going electric was beyond them, a gentle nudge into what is great tech. More than 9 out of 10 battery EV drivers will never revert, and there’s a reason for that.”

John Lewis, CEO, char.gy, said: “It’s encouraging to see the government stepping up to support consumers in making the switch to electric vehicles. This move brings us closer to a future where driving electric is accessible to everyone – not just the privileged few.

“Combined with the introduction of the price cap and the additional funding for on-street charge points, we can get more affordable cars on the road and more people enjoying the benefits of EVs. The outcome will be cleaner air for all and more cash in the consumer’s wallet as they enjoy the long-term savings of driving electric.”

Mike Hawes, SMMT chief executive, said: “Today’s announcement of the return of government support for the purchase of electric vehicles is a clear signal to consumers that now is the time to switch.

“Rapid deployment and availability of this grant over the next few years will help provide the momentum that is essential to take the EV market from just 1 in 4 today, to 4 in 5 by the end of the decade.

“This announcement is a welcome response to consistent calls from the industry for more support, which will be in addition to the substantive subsidies already provided by manufacturers.

“Taken with recent announcements regarding infrastructure investments and the Industrial Strategy, the UK has the opportunity to maintain its position as a leader in both the manufacture and sale of zero emission vehicles.”

World’s largest fund of its kind to support vulnerable families

  • Chancellor launches new £500m Fund to break down barriers to opportunity for up to 200,000 vulnerable children and young people and deliver Plan for Change.
  • World’s largest fund of its kind will boost pupil achievement and could fund programmes to reduce reoffending or provide specialist workers for children struggling with exclusion, mental health or crime.
  • Better Futures Fund will run for ten years, with plans to raise another £500 million from local government, social investors, and philanthropists on top of government’s funding
  • The launch is backed today by groups including Save the Children UK, The King’s Trust and Oxford University’s Blavatnik School of Government.

Struggling and vulnerable families and children are to be given a better start in life after a new government fund was announced today (Monday 14 July), which will provide them with the support and funding needed to access a better education, a safe home, and the caring supportive environment they need to flourish.

The Better Futures Fund will support up to 200,000 children and their families over the next ten years by bringing together government, local communities, charities, social enterprises, investors, and philanthropists to work together to give children a brighter future.

It could fund providing support in schools to improve attendance, behaviour and overall achievement of pupils, intervening to free children from a life of crime, and offering employment support to secure their futures.

The fund, which is the largest of its kind in the world, will be launched by the Chancellor of the Exchequer Rachel Reeves at a visit to a school today in Wigan, hosted by the charity AllChild.

It could fund providing support in schools to improve attendance and behaviour, intervening to free children from a life of crime, and offering employment support to secure their futures.

By investing in early support to tackle challenges like school absence, addiction and re-offending, the fund will help give children the stability and opportunity they need to thrive – delivering on a key part of the Prime Minister’s Plan for Change to give every child the best start in life.

It comes ahead of the government hosting the first Civil Society Summit this week, where the government will set out a comprehensive plan on how this government will partner with experts from outside the traditional corridors of power to create solutions that work for real people – all through the principles of fairness, collaboration and trust.

Chancellor of the Exchequer Rachel Reeves said: “I got into politics to help children facing the toughest challenges. This fund will give hundreds of thousands of children, young people and their families a better chance. 

“For too long, these children have been overlooked. Our Plan for Change will break down barriers to opportunity and give them the best start in life.”

Culture Secretary Lisa Nandy said: “This groundbreaking Better Futures Fund represents a major step in partnering with the impact economy, which has long played an important role in strengthening communities and driving inclusive growth.

“As part of the Plan for Change, we’re bringing together government, local authorities, charities, social enterprises and philanthropists to create a powerful alliance that will transform the lives of vulnerable children and young people.

“We owe them the best start in life. Together we will break down barriers to opportunity, ensuring those who need support most aren’t left behind and have the chance to reach their potential.”

Social Outcomes Partnerships have already been used with success across the UK, with over 180 commissioners using the model across the country. The Greater Manchester Better Outcomes Partnership (GMBOP), for example, works with young adults in the Greater Manchester area who are at risk of homelessness.

AllChild’s projects have already halved persistent school absences, and 80% of children have improved emotional wellbeing. Other programmes like the Skill Mill offer paid work experience and qualifications, reducing reconviction rates from 63% typically to 8% and three quarters of those in the programme progress to further employment, education or training.

This fund is a big step in the government’s work with the impact economy – unlocking extra resources from philanthropy, social investors and businesses to tackle urgent social challenges. Today’s announcement comes as the government’s Child Poverty Strategy is to be published in autumn to ensure it delivers fully funded measures that tackle the structural and root causes of child poverty across the UK.

The launch is backed today by groups including Save the Children UK, The King’s Trust and Oxford University’s Blavatnik School of Government.

Today’s announcement is informed by consultation with the Social Impact Investment Advisory Group and other representatives from civil society, purpose-driven business, and local government.

Over the coming months the UK Government will build on this and develop a strategic approach to working with the impact economy, who have long played an important role across the UK economy in unlocking innovation, driving inclusive growth and strengthening community resilience.

Chief Secretary to the Treasury Darren Jones said: “Partnering with impact capital to tackle child poverty was a personal priority for me coming into government – which is why I set up the Social Impact Investment Advisory Group to advise on the development of this brilliant fund, which we’ve been delighted to support as a government.

“I’d like to thank Dame Elizabeth Corley for chairing the group and all the members for their hard work.”

Louisa Mitchell MBE, Chief Executive Officer, AllChild said: “I warmly welcome the government’s Better Futures Fund as a pivotal step toward transforming how we support children and families across the country.

“It’s vital that children engage with the right support and opportunities, at the right time, in the right way. Holistic support that is rooted in each child’s local community, builds on their strengths, and places trust and relationships at the heart of delivery.

“I hope this fund will be a catalyst for a new way of working – one which prioritises prevention, shared accountability for locally identified outcomes, and genuine cross-sector partnerships. This is how we can ensure every child no matter where they live has the support and opportunities they need to flourish.”

Richard Rigby, Head of UK Government Affairs, The King’s Trust said: “At The King’s Trust, we know that timely support can change the course of a young person’s life. Potential is everywhere but opportunity is not.

“The Better Futures Fund is an investment in the potential of young people who are too often left behind. We welcome this commitment to early intervention and collaboration with organisations like ours to tackle inequalities and help young people build brighter, more secure futures.

“By getting behind young people, we can all help to make the UK a healthier, wealthier, more positive and cohesive place.” 

Further details on the fund will be set out in due course. It will be delivered by the Department for Culture, Media and Sport.

New panel of young people to shape UK Government’s Youth Guarantee

Young people with experience of being out of education, employment and training will help shape policy as part of a new Youth Guarantee Advisory Panel in England

  • New panel of young people to advise the Government on shaping employment support for the next generation launched in Youth Employment Week.
  • Group identifies mental health challenges and a lack of focus on apprenticeships in schools as some of the biggest barriers to getting into work or training.
  • Panel marks major milestone in building the Youth Guarantee to give every 18-21-year-old the chance to earn or learn and break down barriers to opportunity as part of the Plan for Change.

Young people with experience of being out of education, employment and training will help shape policy as part of a new Youth Guarantee Advisory Panel.

The panel, made up of 17 young people aged 18 to 24, will regularly meet to discuss the biggest barriers they face to building their careers and advise what can be done to break these down.

It comes as the latest data shows one in eight young people are currently not in education, employment or training – demonstrating the urgent need for reform to ensure the next generation get the support they need to get on in work and in life.

Officially launched in Youth Employment Week, the step to put young people’s voices at the heart of decision-making marks another major milestone in building the UK Government’s Youth Guarantee to ensure all 18-to-21-year-olds in England get the chance to earn or learn.

Panel members were recruited with the help of our partners, Youth Futures Foundation and Youth Employment UK. These key organisations support the Department for Work and Pensions and the Department for Education to run the sessions.

Early insight from the panel has found that some of the most significant obstacles include mental health challenges and an overemphasis in school on UCAS applications instead of tailored careers advice, including alternative options like apprenticeships and training. Lack of public transport and access to digital tools and devices have also been raised as barriers.

The Government has already started making changes to address these challenges – including reforming the apprenticeship system, providing access to mental health support in every school and college and maintaining the £3 bus fare cap on single bus fares in England outside of London.

This comes alongside wider Get Britain Working reforms to transform Jobcentres and roll out eight Youth Guarantee trailblazers across England to test and deliver targeted skills and employment support for young people.

All views shared in the panel meetings will go on to inform policy to ensure that the Youth Guarantee best serves young people.

Giving every young person the best start in life is central to the Government’s mission to break down barriers to opportunity in every part of the country as part of the Plan for Change.

Work and Pensions Secretary Liz Kendall said: “Young people know better than anyone the challenges they face – and the support they need to succeed.

“That’s why their voices will shape how we will deliver a Youth Guarantee that truly works, opening up real opportunities for every 18-to-21-year-old to be in work, training or education.

“Backed by our £45 million investment in targeted youth employment support, this is about unlocking potential, tackling inequality and transforming lives.”

Education Secretary Bridget Phillipson said: “For too long, young people have been talked down to and had their opinions dismissed. The Youth Advisory Panel’s contributions so far have been incredibly insightful, and we are already starting to implement some of their suggestions.

“We have started to reform the apprenticeship system, reprioritising funding to young people, cutting red tape to make it easier to start or complete an apprenticeship and introducing foundation apprenticeships to give young people a route into careers in critical sectors.

“We are also committed to improving careers advice, as well as delivering two weeks’ worth of work experience for every secondary school pupil and providing access to mental health support in every school and college.

“We will ensure the Youth Advisory Panel’s views continue to be taken into account as we continue to break down barriers to opportunity to help young people thrive through our Plan for Change.”

Barry Fletcher, CEO, Youth Futures Foundation and Laura-Jane Rawlings MBE, CEO, Youth Employment UK said: “We are proud to jointly support the launch of the Youth Guarantee Advisory Panel and welcome the decision by the Department for Work and Pensions and the Department for Education to involve young people from the outset in the design of this policy.

“This partnership is about ensuring young people have a meaningful role in shaping the Youth Guarantee, and it’s encouraging that trailblazers are actively exploring how to do this locally.

“Panel members are already highlighting barriers to education and employment and offering critical insights into the support young people need to succeed.

“We look forward to continuing this work to build a system that works for all young people, regardless of their background or circumstances.”

Shana Fatahali, Youth Advisory Panel member and Future Voices Group Ambassador, Youth Futures Foundation said: “It has been empowering to be a member of the Youth Guarantee Youth Advisory Panel.

“I’ve had the opportunity to make connections with other young people who share my passion for creating a better future. Since we are the ones using the system, we are aware of its challenges and where it needs to be improved. For this reason, youth voices are important.

“I’m honoured to be a member of an organisation that is influencing actual decisions and introducing alternative perspectives. I can’t wait to keep advocating for a system that genuinely hears, involves, and supports all youth.”

Brewster, Youth Ambassador, Youth Employment UK said: “During the time I have spent with the Youth Advisory Panel, it has been amazing to see others engage in the activities and discussions.

“I really love how committed my fellow Youth Ambassadors, Youth Employment UK, Youth Futures Foundations, the Department for Work and Pensions and the Department for Education are to change things for the better for the youth.

“I’m really proud to see this happening with my own eyes. I can’t wait to see what things will happen that will positively affect young people. I can’t wait to learn more and work towards making a positive difference to young people.’’

In May, the Government officially launched eight Youth Guarantee trailblazers across England.

Backed by £45 million, the trailblazers are testing a new form of local delivery, matching young people to local job or training opportunities. The trailblazers will provide all-important learnings to inform the national roll-out of the programme.

This comes alongside record investment in skills and apprenticeships, providing a more personalised system for employers and those looking for work.

The Westminster Government has also taken further action to boost employment and drive-up living standards through boosting the National Living Wage, creating more secure jobs through the Employment Rights Bill and overhauling jobcentres as part of the Get Britain Working White Paper.

Further information

  • The Youth Guarantee Advisory Panel has held some early sessions and will meet every six to eight weeks moving forward.
  • Officials from DWP and DfE may test ideas related to the development of the Youth Guarantee to ensure the policy effectively answers the needs of young people today.
  • Insights will be fed back to relevant senior officials and ministers after sessions.
  • The latest ONS figures showing how many young people are not in education, employment or training were published on Friday 23 May: Young people not in education, employment or training (NEET) – Office for National Statistics
  • The eight youth trailblazers are in: Liverpool, West Midlands, Tees Valley, East Midlands, West of England, and Cambridgeshire & Peterborough and two in London.
  • The Youth Guarantee is an England only initiative as Skills, Education and Employment support are devolved in Scotland, Wales and Northern Ireland.
  • We are working closely with the devolved governments to share experiences and lessons learned.

£63 million boost for Britain’s electric vehicle ‘revolution’

Funding will help to build a fairer, cleaner future where every family can benefit from cheaper, greener transport

  • major boost to charging investment to break down barriers to electric vehicle ownership and boost charging infrastructure across the UK, cutting costs for families, businesses and the public sector
  • £63 million package to support at-home charging for households without driveways, transition NHS fleets to save millions for the health service in England, create thousands of chargepoints at business depots across the UK
  • builds on £400 million invested in charging infrastructure and recent Zero Emission Vehicle Mandate updates to kickstart economic growth, create thousands of green jobs, and put more money in people’s pockets as part of the Plan for Change

Drivers across England are set to benefit as the UK government today (13 July 2025) announces a £63 million investment package to supercharge Britain’s electric vehicle infrastructure, driving down charging costs and putting money back in the pockets of working people as part of the Plan for Change.

A pioneering £25 million scheme for local authorities will expand access to cheaper at-home charging. This will provide access to cheaper household rates, allowing consumers to save up to £1,500 a year compared to running a petrol or diesel car, transforming how thousands of households without driveways power up their electric cars.

The innovative cross-pavement technology will allow cables to run safely beneath pavements, connecting homes directly to parked vehicles, enabling more families to tap into cheaper domestic electricity rates for as little as 2 pence per mile even if they don’t have a driveway.

The fund is the latest move to bolster the UK’s growing charging network which has reached a record 82,000 public chargepoints, with a further 100,000 expected to be installed as a result of the government’s Local EV Infrastructure Fund and £6 billion of private investment committed to 2030.

To ensure the savings the EV transition can bring are felt in the public sector too, the NHS in England is also receiving a major sustainability upgrade with an £8 million fund to power the electrification of ambulances and medical fleets across over 200 NHS sites, saving millions in costs which can be invested into patient care.

See a list of NHS trusts that are receiving funding to install electric vehicle chargepoints.

‘Standing firmly on the side of British drivers’, this latest investment is part of the government’s plan to support motorists, including a record £1.6 billion invested to tackle potholes and bring down and frozen fuel duty at 5p until Spring 2026, saving the average motorist £50 to £60 over the year.

This investment underpins the government’s Plan for Change mission to kickstart economic growth and make life easier for working people, ensuring the transition to net zero delivers for working families whilst creating good jobs and driving economic growth across all regions of the UK.

Transport Secretary Heidi Alexander said:  “We are making it easier and cheaper to own an electric vehicle. We know access to charging is a barrier for people thinking of making the switch, so we are tackling that head on so that everyone – whether or not they have a driveway – can access the benefits of going electric.

“Our investment is about more than just charging points – it’s about charging up Britain’s economy. I’m proud that through this boost, we are helping deliver cheaper bills for families, massive savings for the NHS to reinvest in patient care, and thousands of new green jobs.

“This is what our Plan for Change mission to kickstart Britain’s economy looks like in practice. We’re not just boosting charging infrastructure, we’re building a fairer, cleaner future where every family can benefit from cheaper, greener transport, whilst creating thousands of good jobs across the country.”

In a pioneering move to help EV drivers plug into the rapidly expanding charging network, the UK government is also modernising EV charging signage on major roads. 

EV charging hubs have more than doubled since the beginning of 2023 and immediate changes will allow larger EV charging hubs to be signposted from major A-roads for the first time. Government is committed to boosting charging for long journeys, with £400 million announced in the Spending Review to support charging infrastructure, including on the strategic road network.

Alongside the boosts for electric car drivers, the government is also launching a major new grant scheme to help businesses install charging points at depots nationwide, supporting the nation’s heavy goods vehicles, vans and coach drivers in the transition to zero emissions.

The action follows recent updates to the Zero Emission Vehicle (ZEV) Mandate to make it easier for the sector to switch to electric as part of government’s ongoing work to back British manufacturing.

With over 1.2 million people employed in the freight and logistics sector in the UK alone, today’s announcement is the latest move to keep industry at the forefront of international competition in the face of global economic headwinds.

Over 1,200 new charging sockets will deliver a more efficient, modern health system whilst generating millions in cost savings over the next two decades for the taxpayer on maintenance and fuel costs – valuable savings that can be prioritised for patient care and help rebuild the NHS.

Owning and buying an EV is becoming increasingly cheaper, with 2 in 5 of used electric cars sold at under £20,000 and 34 brand new electric cars are available from under £30,000.

The UK was also the largest EV market in Europe in 2024 and the third in the world with over 382,000 EVs sold – up a fifth on the previous year. There are now more than 82,000 public chargepoints in the UK – with one added every 30 minutes – ensuring that motorists are always a short drive from a socket.

Health Minister Karin Smyth said: “This is a win-win: cheaper travel for the NHS and cleaner air for our communities.

“As part of our Plan for Change, we’re investing in green energy to build an NHS fit for the future — cutting pollution and saving millions in fuel costs.”

Edmund King, AA president, said: “There are more public chargers than people realise, but they are often hidden in plain sight. Increasing signs for the public network is vital to help the EV transition as it will create confidence for drivers both now and in the future. 

“It is great to see more support for those without off-street parking so that they can also benefit from the EV revolution.”

Delvin Lane, CEO, InstaVolt said: “We are pleased that the government has taken the crucial step of delivering official EV charging signage on the strategic road network – a move we believe will improve consumer confidence and bolster EV adoption. This marks a major milestone for the EV industry and drivers across the UK. 

“At InstaVolt, we have been relentless in our campaigning and have built a strong, collaborative relationship with the government to push this initiative forward. Our opinion research suggests that the rollout of clear, official signage will make a significant difference—helping EV drivers easily locate public charging points while on the move, and reassuring those considering making the switch to electric vehicles. 

“For years, we have emphasized that the UK’s public EV infrastructure, so critical to mass adoption, is already largely in place, and now this signage will finally showcase it to drivers in a visible, accessible way.

“As the UK’s largest ultra-rapid public charging network with over 2,000 chargers nationwide, InstaVolt is proud to be at the forefront of this transformation and excited to see how these signs will accelerate the adoption of electric vehicles.”

Ian Johnston, CEO, Osprey: “Signage impacts all the UK’s drivers because consumers need to see it to believe it. Osprey have tirelessly highlighted the benefit that clear EV road signage would bring to drivers looking to make the switch and to the charging businesses installing the critical infrastructure underpinning transport decarbonisation.

“This is a welcome first step and we look forward to continuing to work closely with ministers and officials to achieve clear signage for the hundreds of high-quality EV charging hubs being opened across the nation.”

NHS Chief Sustainability Officer Chris Gormley said: “The NHS has already implemented hundreds of projects that reduce emissions and drive significant cost savings, all while improving patient care.

“This new £8 million investment, across 62 NHS Trusts and around 224 sites, supports the renewed commitment in the government’s 10 Year Health Plan to deliver a more sustainable NHS while also helping hospitals to save millions on fuel and maintenance costs and reducing air pollution. These savings can be reinvested directly into frontline care, ensuring the NHS continues to deliver for our patients and communities.”

Vicky Read, CEO of ChargeUK said: “With 82,000 public charge points already installed across the UK, this positive action on strategic road signage will help more drivers see the extensive charging network that’s rapidly being built across the country. This has been a priority for our industry and will boost consumer confidence in making the switch to electric vehicles.

“Our members are investing £6 billion to ensure the deployment of charging infrastructure stays ahead of demand. Today’s announcement shows government recognising the vital role charging plays in the transition, and we look forward to working together to maintain the UK’s position as Europe’s leading EV market.”

£100 million cash boost to help thousands into work across England

Thousands of disabled people and people with complex health conditions to receive help finding secure, well-paid jobs

  • Latest cash boost will be delivered to four areas in England as part of the Connect to Work programme  
  • Comes as part of £3.8 billion employment support package over this parliament for sick or disabled people, unlocking work and boosting living standards through the Plan for Change

Thousands of people who are out of work due to health conditions, disabilities or other reasons will be helped to find and stay in jobs thanks to a £100million funding boost announced by the Department for Work and Pensions yesterday [Friday 11 July].  

It’s part of the Government’s plan to Get Britain Working again including changing Jobcentres so staff have more time to support people, using better technology, and making sure there are good jobs across the whole country.  The Get Britain Working plan gives towns and cities the powers they need to grow and help more people into work.

The £103.6 million funding package will go towards the Connect to Work programme in Kent & Medway, Gloucestershire, Hertfordshire and Greater Lancashire, supporting nearly 30,000 people.

With 2.8 million people out of work due to ill-health – one of the highest rates in the G7 – the government is taking action to tackle the pressing challenge, and Connect to Work is part of the government’s wider efforts to reduce economic inactivity and grow the economy by supporting more people into work and out of poverty as part of its Plan for Change. 

Minister for Employment Alison McGovern said: “For too long, our country has been held back as towns and cities were left on their own to deal with the consequences of people being out of work. This government is investing to create good jobs, and our plan to Get Britain Working will make sure no one is left on the scrap heap any more.

“Changing Jobcentres and providing funding for towns and cities will make sure everyone is included in our economic plan. No more abandoned places.

“This latest funding will make a real difference in the lives of people across the country and give them the chance they deserve as part of our Plan for Change.”

Connect to Work is being delivered across England and Wales, with the government already providing more than £150 million which will help to support around 41,000 people. In all more than 300,000 people will be supported by the programme over the next five years. 

The programme comes as part of a major investment in employment support for sick and disabled people across this parliament – worth £3.8 billion over the course of this Parliament, and includes £2.2 billion delivered for support announced in our Pathways to Work Green Paper over the next four years, to help people find good, secure jobs. 

The Connect to Work funding will be used to provide services including: 

  • Individual support from an employment specialist 
  • Profiling to identify the work aspirations of participants and development of a plan for them to achieve their goals 
  • Matching jobseekers with opportunities that suit their needs and circumstances 
  • Support for both participants and employers during the early employment period to help recruit and retain participants 
  • Practical support including coaching 

The programme is just one of the ways disabled people, those with health conditions or complex barriers to employment can access support – including assistance provided through Jobcentres.  

The latest funding support was announced as the Minister for Employment visited a Jobcentre in Preston to meet people already helped into work by existing employment support.  

Under the Connect to Work programme Greater Lancashire – which includes Lancashire County Council, Blackburn with Darwen Borough Council and Blackpool Council – is to receive up to £38.8 million to support 11,000 participants. 

The Minister for Employment met with:  

  • Julie, who came to the Jobcentre on Universal Credit and faced significant personal challenges to finding work, including mental health struggles and self-doubt. Thanks to the support she received, including access to the Seasiders Traineeship and the Prince’s Trust Explore course, Julie was able to develop her confidence and is now employed as a cleaner at Dunelm – a job she hugely enjoys.  

As announced earlier this year, through Connect to Work, up to £42.8million has been allocated to West London Alliance to support 10,800 people, and up to £11.1 million to East Sussex to assist 2,900 people.  

It comes as 15 regions will benefit from a share of £1.5 million in funding to launch a pilot for the WorkWell Primary Care Innovation Fund. The pilot could transform how local people with health conditions are supported back into employment rather than writing them off with a fit note, reducing pressure on GPs in the area. 

Connect to Work is a locally-delivered programme and will follow internationally recognised and successful Supported Employment frameworks which support people who are long-term unemployed or facing complex barriers to work, including those with mental health challenges and learning disabilities. 

  • The funding figures, rounded to the nearest decimal point, for each delivery area in this latest tranche are as follows: 
  • Greater Lancashire £38.8 million 
  • Kent and Medway £34 million 
  • Hertfordshire £19.7 million 
  • Gloucestershire £11.1 million

UK and France agree ‘major deal’ to crack down on illegal Channel crossings

The Prime Minister and French President Emmanuel Macron have agreed to take forward a groundbreaking partnership to address illegal Channel crossings and dismantle the people smuggling networks.

A new pilot scheme will see small boat arrivals being returned to France then an equal number of migrants will be able to come to the UK from France through a new legal route – fully documented and subject to strict security checks.

The pilot agreement is intended to prevent illegal migrant journeys across Europe to the UK and prevent dangerous small boat crossings, helping to undermine the business model of organised gangs profiting from people’s misery by showing others these journeys could result in them being returned back to France – ultimately saving lives.

Both countries are working to implement the pilot in the coming weeks, and, once in force, migrants who cross the Channel by small boat can be detained and removed.

The Prime Minister has made it a priority to reset relationships across Europe and the government is now unlocking, for the first time, the levels of co-operation needed to deliver new and bold approaches to tackle organised immigration crime.

The French government are working to implement new ways of cracking down on small boats, including a review of their maritime tactics so their operational teams can intervene on the water, ensuring taxi boats that pickup migrants waiting in the water can be stopped.

Prime Minister Keir Starmer said: “This ground-breaking deal is a crucial further step in turning the tide on illegal small boat crossings and restoring order to our immigration system.

“For the first time illegal migrants will be sent back to France – targeting the heart of these gangs’ business model and sending a clear message that these life-threatening journeys are pointless.

“By resetting our relationships across Europe we’ve made levels of co-operation possible never seen before. This is about grip not gimmicks, and what serious government looks like – taking down these criminal enterprises piece by piece as we secure our borders through my Plan for Change.”

The Home Secretary hosted her French counterpart, Interior Minister Bruno Retailleau, in Downing Street yesterday. The ministers discussed the work being done both internationally and domestically to prevent illegal migration, including issues like clamping down on illegal working and increasing removals of those with no right to be here.

Since the government came into power, Immigration Enforcement have increased illegal working activity by 51%, with 10,031 visits leading to 7,130 arrests, and will soon undertake a major nationwide blitz targeting illegal working hotspots, focusing on the gig economy and migrants working as delivery riders.

The UK will go further by changing the law to support a clampdown on illegal working in the gig economy. New biometric kits will be rolled out for Immigration Enforcement teams so they can do on-the-spot checks.

Home Secretary Yvette Cooper said: “Dangerous small boats in our Channel undermine our border security and put lives at risk.

“That is why we are so determined to work with France to go after the criminal smuggler gangs, to undermine their business model, to begin returns and to prevent boat crossings.

“This new pilot agreement with France is extremely important and allows us for the first time to return people who have paid to travel here illegally, and will sit alongside our wider joint enforcement action, including disrupting supply chains to seize boats and engines, shutting down social media accounts, and targeting finances.

“Since last summer, we have returned over 30,000 people with no right to be in the UK and a major surge in immigration enforcement activity, with a 51% increase in the number of illegal working arrests.

“We are building the foundations of a new and stronger approach to protecting our border security.”

Under the new UK-France pilot, any asylum claim submitted by a migrant who has crossed the Channel will be considered for inadmissibility and, if declared inadmissible, the Home Office will organise readmission of the individual to France.

For those coming to the UK legally, an individual in France will submit an Expression of Interest application to the new route and the Home Office will make a decision once they have undergone biometric checks. Anyone who had arrived by small boat and returned to France will not be eligible for the legal route to the UK.

The innovative approach will be tested first before being gradually ‘ramped up’.

Universal Credit cuts voted through

DISABLED PEOPLE WILL LOSE OUT ON THOUSANDS OF POUNDS

The Labour government claims nearly 4 million households will see an annual income boost estimated to be worth £725 cash as the controversial Bill to overhaul the welfare system completed the next stage of its passage through Parliament last night.

  • Bill to introduce biggest permanent boost to out-of-work support since 1980 progresses through Parliament.
  • Legislation will remove perverse disincentives to work that exist in the welfare system while protecting 200,000 of those with the most severe, lifelong conditions who are not expected to ever be able to work.
  • Alongside the Bill, disabled people and those with health conditions will have legal protections to try work without fear of reassessment.
  • Reforms to the welfare system aimed at improving living standards across the country and breaking down barriers to opportunity as part of the Government’s Plan for Change.

KEIR Starmer’s Labour government says nearly 4 million households will see an annual income boost estimated to be worth £725 cash as a Bill to overhaul the welfare system completes the next stage of its passage through Parliament.

For the first time ever, the Universal Credit standard allowance will permanently rise above inflation, amounting to £725 by 2029/30 in cash terms for a single person aged 25 or over.

This is the highest permanent real terms increase to the main rate of out-of-work support since 1980, according to the IFS.

Reforms set out in the Universal Credit Bill will look to rebalance the core payment and health top up in Universal Credit (UC). This will address the fundamental imbalance in the system which creates perverse incentives that drive people into dependency.

The Bill, which will legislate to make these changes, today successfully cleared the House of Commons. It will now be introduced into the House of Lords to continue its passage through Parliament towards Royal Assent.

Alongside these changes, we have published significant new measures, giving people receiving health and disability benefits the right to try work without fear of reassessment.

The new Right to Try Guarantee enshrines this in law for the first time and includes disabled people and people with health conditions – such as those recovering from illness – who want to return to work now their health has improved.

Work and Pensions Secretary Liz Kendall said: Our reforms are built on the principle of fairness, fixing a system that for too long has left people trapped in a cycle of dependence.

“We are giving extra support to millions of households across the country, while offering disabled people the chance to work without fear of the repercussions if things don’t work out.

“These reforms will change the lives of people across the country, so they have a real chance for a better future.”

The Labour fovernment says as part of their ‘commitment to protect the most vulnerable and severely disabled’, 200,000 in the Severe Conditions Criteria group – individuals with the most severe, lifelong conditions who are unlikely to recover – will not be called for a UC reassessment.

All existing recipients of the UC health element and new customers with 12 months or less to live or who meet the Severe Conditions Criteria will also see their standard allowance combined with their UC health element rise at least in line with inflation every year from 2026/27 to 2029/30. This means they can live with dignity and security, knowing the reforms to the welfare system mean it will always be there to support them.

Starmer’s government says they are also ‘putting disabled people at the heart of a ministerial review of the Personal Independence Payment (PIP) assessment’ led by Disability Minister Stephen Timms and co-produced with disabled people, along with the organisations that represent them, experts, MPs and other stakeholders – making sure it is fair and fit for the future. However this review was only introduced following a substantial revolt by the party’s own backbench MPs on the introduction of the controversial legislation.

The government says they will be engaging widely over the summer to design the process for the review and consider how it can best be co-produced to ensure that expertise from a range of different perspectives is drawn upon.

They say the reforms are ‘underpinned by a major investment in employment support for sick and disabled people’ – worth £3.8 billion over the Parliament. Funding will be brought forward for tailored employment, health and skills support to help disabled people and those with health conditions get into work as part of our Pathways to Work guarantee.

This ‘investment’ will accelerate the pace of new investments in employment support programmes, building on and learning from successes such as the Connect to Work programme, which are already rolling out to provide disabled people and people with health conditions with one-to-one support at the point when they feel ready to work.

The Labour government says the welfare reforms build on the Get Britain Working White Paper that will overhaul Jobcentres, empower Mayors and local leaders to tackle inactivity, and deliver a Youth Guarantee so every young person is either earning or learning, as part of the Government’s ambition to deliver an 80% employment rate.

CRITICS – INCLUDING 47 LABOUR MPs – SEE THE LEGISLATION AS AN ATTACK ON THE POOREST PEOPLE IN OUR COUNTRY, HOWEVER …

Parkisnon’s UK SAID: “The government’s decision to cut Universal Credit costs is appalling. We believe that, despite the government’s claims, savings are being made by effectively making people with Parkinson’s ineligible for the higher rate health element.

Helen Barnard, director of policy, research and impact at Trussell, said: “We are deeply concerned about the cuts being made to Universal Credit health payments for disabled and ill people applying in the future.

“The scale of the remaining cuts in this ill-conceived bill will still be devastating and risks pushing more disabled people to food banks. 

“Life costs more if you’re disabled. Cutting this part of our social security system will mean 9 in 10 disabled people newly claiming the Universal Credit health element will miss out on around £3,000 worth of support on average by 2029/30. It makes no sense to rip support away from people in the future, just because their health has worsened, they become disabled, or their income drops after an arbitrary date. 

“By contrast, the uplift to the basic rate of Universal Credit that this bill will bring in is a very welcome and long overdue step towards ensuring our social security system covers the cost of essentials like food, bills and toiletries. Further clarity on how the government will work with disabled people, MPs and charities is also important. 

“We applaud disabled people, MPs and community organisations like food banks for persistently raising their voices and ensuring many disabled people have been protected from deep financial losses during the progress of this bill.

“The UK government must now build on this to deliver a more compassionate, effective and fair social security system that, at the very least, protects disabled people from hunger and hardship.” 

Work is underway to move the benefit awards of over 66,000 people to Scottish Adult Disability Living Allowance.

People getting DLA from the DWP don’t need to do anything as the transfer will happen automatically.

More at https://bit.ly/ScottishAdultDLA

Post Office Scandal: Chair calls for swift action to deliver ‘full and fair’ compensation in urgent report

POST OFFICE HORIZON IT INQUIRY

Sir Wyn Williams published the first volume of his final report yesterday (08/07/25), calling for urgent action to be taken to ensure full and fair compensation is delivered to sub-postmasters affected by the Horizon scandal. 

Laid before Parliament on Tuesday, Sir Wyn makes 19 urgent recommendations to resolve issues that are hindering full and fair redress, including that:

  • The Government and the Post Office should agree on a definition of ‘full and fair’ compensation, and this should be followed when deciding the level of compensation to offer.
  • Horizon Shortfall Scheme claimants should receive legal advice, funded by the Government.
  • Close family members of people affected by the Horizon scandal should receive compensation.
  • The Government should create a standing public body which will create, administer, and deliver schemes for giving financial redress to people who have been wronged by public bodies.
  • Fujitsu, Post Office and the Government should publish a report by 31 October 2025, outlining a programme for restorative justice (or the actions they’ve taken so far to produce this programme).

Sir Wyn says he expects the Government (and where appropriate Post Office and Fujitsu) to provide a written response to his recommendations by 10 October 2025. 

Human Impact of the scandal

In the 162-page report, the Chair also details the scale of the suffering endured by those affected by the Horizon scandal. 

Through 17 carefully chosen illustrations, Sir Wyn recounts how some people became seriously ill, struggled with mental health problems including alcohol addiction, and faced financial impacts such as bankruptcy. 

He details how some people experienced reputational impacts or sadly passed away before receiving compensation. Elsewhere, he also highlights how some sub-postmasters were held liable for small amounts of money allegedly lost to the Post Office, while others were wrongly imprisoned. 

Sir Wyn’s findings in the report are based on hearings and evidence submitted up until 6 June 2025. This spans around 225 days of hearings, 298 witnesses, with around 274,600 documents disclosed to Core Participants. 

“Full, fair and prompt” redress 

Sir Wyn writes that, despite the Government and Post Office appearing to show a genuine desire to provide redress which is full and fair, and delivered promptly, there have been “formidable difficulties in the way of achieving those aims”. 

Considering each of the four redress schemes in turn, Sir Wyn finds that claimants to the Horizon Shortfall Scheme did not receive full and fair redress. 

Sir Wyn writes: “I am persuaded that in the difficult and substantial claims, on too many occasions, the Post Office and its advisors have adopted an unnecessarily adversarial attitude towards making initial offers which have had the effect of depressing the level at which settlements have been achieved.”

He also discusses how a ‘fear factor’ has been removed from the Horizon Shortfall Scheme Appeals process. This is because every claimant who chooses to have a claim assessed may appeal the offer made “safe in the knowledge that there is no risk of losing a prior better offer.”

Considering this, he questions why this ‘fear factor’ has not been removed for sub-postmasters who must choose whether to take the fixed term offer or have a compensation assessment. 

He writes: “Why is it appropriate to remove the fear factor from the HSSA but rigidly retain it in relation to the choice made by claimants between the Fixed Sum Offer and assessment? Try as I might, I cannot see the justification for these different approaches.”

For this reason, Sir Wyn recommends that anyone applying for a compensation scheme who has chosen to have their claim assessed should be allowed to take the fixed sum offer instead up to three months after receiving their first assessed offer. 

He also recommends that the Government should publish a document explaining the ‘best offer principle’ in practice. 

Legal Advice

Sir Wyn criticises the lack of legal advice available to Horizon Shortfall Scheme applicants. 

He writes: “I regard it as unconscionable and wholly unfair that claimants in HSS are unable to obtain legal advice, paid for by the Department, about whether they should opt for the Fixed Sum Offer or assessment of their claims. Yet the Department continues to resist this as if its life depended upon it.”

Considering this, he writes that anyone claiming compensation through the Horizon Shortfall Scheme (HSS) should be entitled to legal advice, funded by the Department of Business and Trade. 

This would help them choose whether to accept the Fixed Sum Offer or to seek financial address which is assessed. 

Compensation for family members

Through first-hand accounts, Sir Wyn concludes that there are likely a number of close family members of those who have been affected by the Horizon scandal who have “endured and may still endure considerable suffering”.

For this reason, he recommends “that such family members should be able to obtain financial redress which recognises their own suffering.” He writes that the Department should draw up plans for providing this redress. 

Reforms to the Horizon Shortfall Scheme

Sir Wyn also urged for meaningful reforms to the Horizon Shortfall Scheme.

For instance, he proposes that:

  • A senior lawyer should be appointed to the Horizon Shortfall Scheme who can take actions to make sure compensation offers are made and assessed as soon as possible.
  • That the appointed senior lawyer should be given powers to help them ensure that offers are assessed as soon as practicable.
  • The Post Office and Department of Business and Trade should be required to make compensation offers that are equal or higher than the amount recommended by the independent advisory panel.
  • The ‘Best Offer Principle’ should apply for those applying for compensation through the Group Litigation Scheme. This means that if a sub-postmaster appeals their compensation offer and the appeal is successful, they will receive whichever offer is higher.
  • Anyone applying for a compensation scheme who has chosen to have their claim assessed may decide to take the fixed sum offer instead up to three months after receiving their first assessed offer.

Restorative justice 

Restorative justice is the process of bringing together people who have caused harm and those affected by it, so they can discuss the impact, take responsibility, and work collaboratively on making amends. 

Sir Wyn urges that Fujitsu, Post Office and the Government should either together, or separately, publish a report by October 2025, outlining an agreed programme of restorative justice or any actions they have taken to produce this programme. 

Government response 

Understanding the need for swift action, Sir Wyn has decided to publish the first volume of his final report as soon as possible. 

On timings for a government response to these findings, Sir Wyn writes: 

“No purpose would be served by HM Government or the Department delaying consideration of my recommendations until the remainder of my Report is delivered.

“The whole reason for delivering this volume of my report in advance of the remaining volume is that appropriate action in relation to the schemes for redress can be taken as soon as reasonably possible.”

Please note the report contains contents which some may find distressing, including mentions of suicide and self-harm.

The Business and Trade Secretary and the Post Office Minister have issued statements in response to the publication of the Post Office Horizon IT Inquiry’s report.

Business Secretary, Jonathan Reynolds, said: “The publication of the Post Office Horizon IT Inquiry’s report today by Sir Wyn and his team marks an important milestone for subpostmasters and their families.

“I welcome the publication today and am committed to ensuring wronged subpostmasters are given full, fair and prompt redress.

“The recommendations contained in Sir Wyn’s report require careful reflection, including on further action to complete the redress schemes. Government will promptly respond to the recommendations in full in Parliament.”

Post Office Minister, Gareth Thomas, said: “I welcome the Inquiry’s publication today and pay tribute to Sir Wyn and his team for their comprehensive and penetrating work.

“We must never lose sight of the Horizon Scandal’s human impact on postmasters and their families, which the Inquiry has highlighted so well.

“Sir Wyn’s report highlights a series of failings by the Post Office and various governments. His recommendations are immensely helpful as a guide for what is needed to finish the job and we will respond in full to Parliament after carefully considering them.”

Initial Government actions in response to the Inquiry:

In his oral statement to Parliament, Post Office Minister, Gareth Thomas confirmed that that the Government has accepted Sir Wyn’s recommendation that claimants should be able to bank the best offer they get from the GLO process and should not put it at risk if they choose to go to the independent Panel.

The Minister also confirmed that the Government will provide redress for close family members of those postmasters most adversely affected by the scandal.